Overview
Introduction
Indulge in the ultimate espresso experience with the Lelit Bianca Double Boiler Espresso Machine. This magnificent machine combines elegance and performance, boasting dual boilers for simultaneous brewing and steaming, allowing you to effortlessly craft exquisite espresso shots and velvety milk textures. With its innovative paddle-controlled flow profiling system, the Bianca puts the power of customization at your fingertips, enabling you to explore a world of flavor possibilities. Elevate your home brewing setup with the Lelit Bianca and enjoy the art of espresso like never before.
V3 changes:
New software update which includes:
- Low Flow function
- Stand By mode
- Brewing Temperature Offset
- Faster warmup time
Want to upgrade?
Discover the pinnacle of espresso craftsmanship with the all-new Lelit Bianca V3. If you’re seeking an upgrade from your current Lelit Bianca, now is the time to experience the latest advancements. Immerse yourself in a world of choice as the Lelit Bianca V3 is available in three exquisite colors: Stainless Steel, Black, and White. Unleash your inner barista and elevate your espresso game with this stunning machine that effortlessly combines innovation, style, and unrivaled brewing performance.
Lelit Bianca Version 2 Changes, as of 6/3/2021! (2021.5)
- Extended Steam Valve and Hot Water Valve: The steam valve and hot water valve have been extended in length to place them further away from the front panel of the machine. This upgrade facilitates more side-to-side movement of the wands.
- Water Tank: The water tank’s appearance has changed slightly and includes the new Lelit logo on the side of the tank.
- Filter Baskets: The Bianca now includes the Lelit by IMS filter baskets.
- Internal Changes: One of the two safety thermostats on the steam boiler has been updated.
Lelit Bianca Version 2 Upgraded Features, as of 1/20/2020!
- Instant Stand-By Sleep Mode: By holding the plus and minus buttons simultaneously for three seconds on the LCC display, the machine will go into sleep mode. Please note the LCC must have sleep mode ‘on’ in the menu for 30, 60…up to 540 minutes. This is just a quick way to get the machine into standby mode where the coffee boiler stays at 80 degrees C and the steam boiler is off.
- Reserve Mode for Water Reservoir: The machine can perform the espresso extraction while the water level is low in the reservoir. Also, if the water level in the reservoir is just above the low water indicator, the extraction will continue for 60 seconds after the LCC indicator shows low water. Thus, this will save the espresso shot!
- Instant Economy Mode for Powering Coffee Boiler Only: By holding the minus button for three seconds, users can deactivate the steam boiler and maintain the programmed temperature of the coffee boiler.
- Actual Boiler Temperature Display: Press the LCC plus button on the right side ONCE quickly and hold to see the current coffee boiler temperature. Press the LCC plus button TWICE and hold quickly to see the actual steam temperature.
- Shot Clock Timer Display Delay: At the end of extraction, the shot clock time will continue to show on the LCC for 20 seconds.
- Steam Temperature:
- The maximum steam boiler temperature increased from 125 degrees C to 135 degrees C (266 degrees F to 275 degrees F).
- The minimum steam boiler temperature on both V1 and V2 are consistently 115 degrees C (239 degrees F).
- No change is necessary for the safety valve on the steam boiler! In fact, the boiler and boiler safety valve for 3 bar allow increases on the version 1 espresso machines.
All About the Lelit Bianca Dual Boiler Espresso Machine!
The PL162T Bianca from Lelit is their newest luxury dual boiler espresso machine. After over two years of studying with a well-known espresso academy in Italy, many baristas, and professionals, including 1st-line, the Lelit Bianca espresso machine was built from the ground up and designed for flow control through the brew pressure paddle. There are many secrets learned from the two years. In fact, one of those secrets of the espresso academy was the precise range of flow to create the best espresso.
Thus, we can certainly say that the Bianca is more than just a flow control device slapped onto an L58E espresso machine. Since September 2018, our customers started switching out their $8000+ espresso machine for the Bianca! Don’t be fooled by Lelit’s advertising if you are not a barista…
With the Bianca, Lelit continues to outdo themselves and now leads the industry with the widest range of prosumer models. However, although the Lelit Bianca can be a beginner dual boiler espresso machine, it packs some of the best technology that will make any barista jump for joy. In other words, the Bianca has really disrupted the worldwide prosumer espresso machine market. This is all thanks to its manual brew pressure via flow control as well as its external reservoir! In fact, the needle for the flow control is made of stainless steel and the gicleur is made of brass. This prevents galling between the same metals under intense heat.
More about the Lelit Bianca
Not only does the machine include a PID-controlled dual boiler, for those who are looking to experiment with pressure profiling/flow control seeking the Holy Grail; but, sitting on top of the legendary L58E grouphead is a wooden paddle that allows the user to manually adjust the brew pressure (control the flow of water) as the espresso shot is extracting! All are under 16″ in height! No need to pre-program it with your fingers crossed that your flavor profile will be to your liking. You have the control, right at your fingertips with a brew pressure readout at the group! And, the wooden paddle diffuses the high intense heat emanating from a super hot L58E grouphead. Thoughtful design by Lelit!
Clean design inside and out! Nice curves make Bianca look super sexy! Unlike other machines with multiple body panels, the Bianca affords one easy wraparound body panel to gain inside access. Inside, all wiring and layout are superbly placed for performance and easy repair. Even 2 bottom port holes for access to both heating elements in the powerful boilers.
Finally, after working with Lelit for two years on features and design, we (as of March 2018) have the prototype in our showroom for testing and feedback to the manufacturer. We are running it 24/7 and trying to break it! In addition, customers can make an appointment to see the machine in action in our Freehold, NJ location.
The Lelit Bianca Dual Boiler Espresso Machine is beautiful in design and proves to be awesome in what she produces in the cup! Light roast, no problem! City roast, no problem! Dark roast, definitely not a problem! The paddle on top of the grouphead allows on-the-fly brew pressure profiling while you are watching the extraction and brew pressure gauge.
With dark roasts, you can smooth out the flavor of a spring piston lever machine that starts off with high brew pressure, then diminishes throughout the shot. With city and full city roasts, use a low-pressure profile to extract pure sweetness. Moreover, on light roasts, experiment with any of your imaginary brew pressure profiles to find the best flavor in the cup! On June 4th, 2019, a customer said “Bianca makes stupid good coffee!” It is so true, with a good grinder, the espresso that comes out is amazing!
Another innovative design component! The external AND movable reservoir that does not heat when the machine operates for hours as other machines do. Furthermore, the Bianca has a water reservoir that can re-position on either side of the machine to suit your needs and your countertop. Don’t want a tank? No worries! The Bianca is directly plumb-able too, (even the drip tray is drainable!) All of these features are in a stainless steel body, with accents by wooden handles, feet, and lever.
Forget your shot timer! The Bianca has a shot timer in its LCC. The shot timer continues during the programmable pre-infusion and programmable soak time!
The Lelit Bianca was selected as one of the top 12 most innovative products at the 2019 Florida Restaurant & Lodging Show
- Furthermore, this was against not only espresso machines, but also various food and drink recipes and equipment as well! Thanks to the Bianca’s game-changing manual brew pressure profiling, the espresso came out as perfect as it can get!
Bianca won 3rd place Best New Non-consumable Product at Coffeefest NYC 2019

- This was impressive against all new products, not just espresso machines. The 1st L58E grouphead espresso machine with manual brew pressure profiling uses flow control during the extraction!
Do you want more information? Please read an independent UK review made for the Bianca. However, although there are a lot of details, please keep in mind of differences in performance, like warm-up times being faster under 220 volts, or other small differences that may be made for the UK market, or changes in packaging, etc by the manufacturer for the UK market.
If you wish to have your machine turn on and off automatically or have your phone control it, we strongly suggest using Wemo as the preferred smart plug (minimum 15 amp rating) from your favorite mass-market retailers. Many of our Bianca customers have successfully used Wemo smart plugs without any incidences to date. We are glad Lelit did not program a built in timer because then there would be no phone control to turn the machine on.
If you’re looking for a grinder that pairs well with the Bianca, the Lelit Fred is a great choice!
Videos







































Features
L58E Grouphead with Flow Control
The L58E grouphead ensures consistent water stability. Hot water circulates from the boiler through the grouphead and back. The result? The grouphead and your portafilter stay nice and hot, especially important to get a great shot of espresso. A lever next to the grouphead easily activates the pump to draw water through the coffee grinds.
Control Brew Pressure on the Fly! A 1st for any L58E Grouphead
The wooden paddle and brew pressure gauge on top of the grouphead allows full manual control over the brew pressure (through control over water flow) as you are pulling your shot of espresso. Create different flavor profiles to your heart’s content!
Reservoir: Pick a side, any side!
Have you ever seen an espresso machine that gives you a choice where to put the water reservoir? Well, the Lelit Bianca does! An even bigger benefit is that when the reservoir is on the outside, the heat built up on the inside of the machine is not heating the water in the plastic reservoir. The heated reservoir water on other machines can change the thermodynamics of the water entering the coffee boiler and thus the water going through the grouphead.
Even better, it also allows users to directly plumb it in, including the drip tray. When plumbed in, the reservoir assembly can be removed to save precious counter space.
PID and Dual Pressure Gauge
Lelit adds their sophisticated PID system, that allows timed preinfusion, a reference timer, and a low-water level alert. A dual-pressure gauge on the other side of the machine measures both the boiler pressure (0-4 bar) on top and pump pressure (0-16 bar) on the bottom.
Rotary Vane Pump and Motor
Produces a quieter extraction than a vibratory vane pump and much quieter than the ‘whiney’ gear driven pumps found on other brew pressure profiling espresso machines. You can make adjustments underneath the espresso machine.
Additionally, the rotary vane pump is so much more reliable than gear driven pumps. Gear driven pumps have magnetic drives which tend to fail sometimes in the first 3 months of ownership.
Steam and Hot Water Wand
Allows for more flexibility. Rosette-style knobs control the separate steam and hot water wands, which are multi-directional. Moreover, the steam wand comes with a 2 hole steam tip (1.5mm holes). Hidden in the accessory box is a 2 hole tip with 1.0mm holes for those needing to froth fewer amounts of milk.
The wands are no-burn to the touch. Insulation on the inside allows you to move the wands easily to find the perfect angle you are seeking.
The Lelit Bianca powers some punch with steam power by programming the steam boiler up to 266 degrees Fahrenheit. In fact, two tips are available with the machine. The smaller 2 holes with 1mm openings were included for those who wanted to steam with less power.
Built with Quality Components
On the outside, the Lelit Bianca shines with stainless steel body polished to a mirror finish. Also, in the inside, it has two insulated stainless steel boilers with copper tubing connecting the boilers to the grouphead or valves. The 0.8-liter coffee boiler is matched to perform well with a 1000 watt heating element, and the steam boiler integrates very well with a 1400 heating element to pack a great punch of steam power!
Wooden Elements
3-cup bottomless portafilter with smooth wooden handle included with the machine. The 3 cup baskets can hold up to 22 grams of ground coffee (this depends upon the type of coffee and grind fineness as coarser grinds or lighter density coffees may less the 22-gram capability).
The dual spout portafilter also has a very nice wooden handle and two forward streaming spouts for easier espresso extraction viewing.
Less plastic is always a bonus in our eyes. In addition to the portafilter handle wood crafted, the Lelit Bianca also has wooden accents on steam and hot water knobs, lever, wooden paddle, and feet! Furthermore, the wooden paddle on top of the grouphead diffuses the heat that builds upon the grouphead.
A Whirlwind of Accessories!
- Instructional manual: Please read this manual first!
- Stainless steel inlet water hose: ~4’10” L. Also comes with adapter fitting and gasket. If you are plumbing, please use only cold water with a backflow preventer and pressure regulator set to 35 psi.
- Vinyl waste drain hose: ~4’8″ L x 3/4″ OD x 1/2″ ID.
- Heavy stainless steel cup warmer grate: Sits above the top panel to prevent cup marks.
- Rechargeable water softener filter: Good for up to 70 liters of water before recharge. Replace once a year.
- Cleaning cloth: Nonabrasive antibacterial microfiber. Helps to remove smudges and stains on the body panel.
- Stainless steel cover: For the water tank.
- 58.55mm stainless steel tamper: No need to purchase a new one.
- Extra steam tip: With 2 holes. Each hole measures ~1.0 mm.
- Bottomless portafilter: Wood handle and stainless steel 3-cup filter basket.
- Dual spout portafilter: Wood handle and stainless steel 1-cup filter basket and 2-cup filter basket.
- Stainless steel blind filter basket: For backflushing. Effective March 30, 2020, a blind filter holder slot is built into the frame below the drip tray.
- Plastic grouphead cleaning brush: With nylon bristles to clean grouphead gasket.
- Plastic scoop: If you are using ground coffee.
- Stainless grate platform: Place over drip tray grate if you are using espresso cups or shot glass.
- Accessories on the machine: 2.5-liter removable water reservoir, stainless steel drip tray & grate, and effective March 30, 2020, the four-hole steam tip replaces the two 1mm holes steam tip. You will find the nozzle with two holes at 30° and 1mm of diameter (22/100) directly assembled on the machine. The nozzle with four holes at 60° and 1mm of diameter (22/108) will be positioned in the supply box.
Specifications
| Brand | Lelit |
|---|---|
| Height (inches) | 15.625, approximate |
| Width (inches) | 11.5, approximate, PLUS 3.5 For Movable Tank |
| Depth (inches) | 17, approximate, including plug, PLUS 3.5 For Movable Tank |
| Weight (pounds) | 59, approximate |
| Wattage (watts) | Coffee – 1000, Steam – 1400 |
| Voltage (volts) | 120 |
| Boiler capacity (liters) | Coffee – 0.8, Steam – 1.5 |
| Portafilter size (mm) | 58 |
| Tank capacity (liters) | 2.5 |
| Country of manufacture | Italy |
Notes
- Before Shipping: Please note that every Bianca is bench tested for 24 hours. There is a 24-48 hour process on weekdays. This means Friday 12 noon to Monday 11 AM EST does not count. There will be a delay between placing your order and receiving a tracking number.
- Shipping:
- As of August 1, 2019, all Bianca’s are shipping regular UPS ground.
- V3 models started shipping in July 2022.
- Bianca’s will ship double boxed (in some cases triple boxed) with foam corner packaging.
- Receiving:
- If there is any box damage, please immediately note it on the UPS signature line. No notation means you accept the shipment in good order.
- If the machine arrives wet, please allow to air dry for at least 24 hours before plugging in. All units are drained after testing but not all the water can be removed. Some water may dislodge during shipping.
- If there are any concealed damages or defects found once outside of the box, please notify us within 5 business days.
- In any case above, please keep the original box and packaging if the unit must be shipped back out.
- Warranty: Please note any shipping to or from 1st-line Equipment (including under warranty) is not included. If at all possible for the customer, it is best they save the original box & packaging.
Additional Information:
- Direct connect mode: There is a small plug underneath the machine that needs to be disconnected. This plug has the other wire going to the reservoir. In the machine accessories, there will be included a fitting cod. n.1600064 and gasket 8700013, which one needs to screw on the machine water inlet fitting to connect the machine to the mains water.
- Pre-infusion: In the Bianca, the pre-infusion works by programming the “Time ON: Xx S.” and “Time OFF: Xx S.” of the water pump. If Time ON is zero seconds, then pre-infusion is off and can be managed with the manual paddle.
- Once the pre-infusion times (both “time ON” and “time OFF”) have been programmed, the coffee dispensing begins: the pump will be activated for the previously programmed “time ON” in order to wet the coffee puck. Once the “time ON” has elapsed, the pump will stop working for the previously programmed “time OFF”. Terminating the “time OFF”, the pump will start working again.
- When extracting the espresso with the pre-infusion programmed, we recommend leaving the paddle, positioned completely to the right (maximum water flow) until the end of the pre-infusion time.
- The internal parts of the E61 brewer have been modified to eliminate the mechanical pre-infusion normally present in the standard E61 brewers.
- Pump: The pump is a standard rotary pump, with the screw on the bottom body to adjust the pressure.
- Brew paddle: When the paddle is completely in the left position, the water flow is totally closed. So, by moving the paddle we move up and down a needle which goes into the restrictor/gicleur by decreasing or increasing the water flow and the pressure on the coffee puck.
- Construction: The construction is robust and the machine is really heavy. The tubing is a traditional all copper tube construction, it has great component quality and the excellent boilers are in stainless steel.
- Change in design: Newer models will not have the elbow. The hose will be attached directly to the vacuum valve.
- Thread on each foot: M8x12mm.
- Until further notice: Due to supplier issues, the 90-degree plug is now a straight 180-degree plug.
General Espresso Machine Notes/Warnings:
- Upon first use (tank/reservoir models): On the initial start-up (or after a long period of non-use), it is important to make sure the pump is removing water from the tank. When the machine is powered on, you will hear the pump running. After 5 seconds, squeeze the in-line hose in the tank (usually the longest hose, has a particle filter attached). if you hear a different sound, this means the pump is working correctly. If not, immediately power down the machine and contact us. For more information, visit this page General Manual Pump Priming.
- Electrical: To avoid electrical damage to this espresso machine which is not considered a manufacturer's defect, please acquire and install a single-outlet surge suppressor rated at 1080 joules or higher. Without the recommended surge suppressor, the espresso machine can be damaged at the power switch, the electronics, the heating element, the pressurstat, or the wiring inside. For more information, visit this page Power Protection.
- Water: To increase the useful life and not damage your espresso machine, please use softened water. Softened water is water without calcium and magnesium, but still has other minerals for espresso extraction. Do not use distilled, purified, or reverse osmosis water as these types of water create oxidation with the metals and cause the same damaging effects as limescale. For more information, visit this page Water Choice.
- Descaling: We do not recommend descaling unless there is an issue with the espresso machine. Too much descaling can eat away at the metals and gaskets inside an espresso machine. As a preventative measure, we recommend using softened water as explained in the bullet point above.
- Backflushing: This procedure of cleaning the grouphead will need to be performed from time to time. For more information, visit this page Espresso Machine Backflush – Why 50?
Support
Parts Diagram
Note: The diagram below is for the stainless steel version.
- Please use the parts diagrams provided below to determine the part(s) you need. Then use our search box above to find the part(s) on our website.
Note: These parts diagrams are provided by the manufacturers. We list them on our site for informational purposes only. We do not stock every single part listed nor can we guarantee that every part is available to order. - If uncertain, please go to the equipment model or part product page. Then use the Q&A tab found on that web page to ask your question.
- Lastly, and only if the first 2 options were exhausted, please use our parts inquiry page.
- Our call center does not have the training to handle parts inquiries for over 60,000 different parts items. Asking any questions regarding parts will more than likely result in you being referred to the above steps.
- Please note also that all parts purchases are non-returnable or refundable and do not include technical support, instructions, or warranties as the purchase price of any part does not cover the cost of technical support. Technical support is available for repairing equipment in our shop.
- Sorry, we will only special order a part for a model we carry AND was purchased through our supply chain.
- Since we are unaware of the mechanical, electrical, and/or plumbing expertise of a parts buyer or the tools owned by a parts buyer, we are never able to advise if a self-repair can be performed.
| 5100031-38 |
| 5500001 |
| 7800045 |
| 7900000 |
| 7900126 |
| CD458 |
| MC269 (230V) |
| MC269/110 (110V) |
| MC269AUS (AUS) |
| 1000007 | 9100003 | CV103 |
| 1000008 | 9100022 | FS012 |
| 1000154 | 9200003 | GV025-23 |
| 1100031 | 9200012 | GV025-27 |
| 1100032 | 9200014 | GV215 |
| 1100033 | 9300003 | GV569 |
| 1100034 | 9300004 | GV654 |
| 1100037 | 9400001 | MC043 |
| 1400157 | 9500025 | MC070 |
| 1400158 | 9500038 | MC130 |
| 1400159 | 9600008 | MC268 |
| 1600028 | 9600028 | MC268I |
| 2200094 | 9600042 | MC429 |
| 3000037 | 9600045 (V1, V2) | MC526 |
| 3700027 | 9600080 | MC593 |
| 3700028 | 9600089 | MC750 |
| 3700029 | CD338-2 | MC786 |
| 3700078 | CD348-1 | MC918 |
| 4100004 | CD553 | MC927 |
| 8600009 | CD624 |
Reviews
Q & A
Frequently Asked Questions
It is 3/8″ BSPP (British Standard Pipe Parallel), which has a different pitch in the thread than the US standard. You can read more in our basic installation requirements. We also have an example of the BWT system plumbed in. The BWT kit with its adapter hose works extremely well with plumbing in most European plumbable espresso machines.
There are several methods to steam, stretch and froth milk. It does take some practice. Also, try both steam wand tips that are included. Below are our videos to show two different methods.
You can also watch some of our tips and tricks on milk steam and frothing.
The KPc was set to 20.0, KIc was set to 0, and KDc was set to 20. This was a very aggressive PID setting to have an upswing of temperature during the espresso extraction.
There is a programmed overshoot of the coffee boiler on warm-up from a cold start. This algorithm was studied for 2+ years with an espresso academy in Italy.
Please check the black wire under the reservoir platform. This may be unplugged. It could also be unplugged on the other end of the back wire that is towards the middle of the machine. Also, check the magnetic float in the reservoir to ensure it is not stuck in the up position. The cap for the float can be removed to inspect the float.
When the black wire is disconnected at the bottom of the Lelit Bianca espresso machine, it tells the machine it is in direct plumb mode.
When the float gets near the bottom of the reservoir and the black wire is connected, it tells the machine it is in tank mode, and the magnetic float acts as a signal to power down the machine.
We hope this helps! If not, please contact us directly.
Ask a question
Please ask follow up questions as a new question. Submitted questions will be first reviewed, answered, and lastly publicized.
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When my 2021 Bianca Espresso Machine is turned on the water temperature reaches 190 then pops the circuit breaker several times. Used different plug, different breaker pops. Please advise.
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Q When my 2021 Bianca Espresso Machine is turned on the water temperature reaches 190 then pops the...... Read more answer nowAsked by on December 8, 2025 1:01 pmAnswered by the admin
Either your GFIC (in the outlet) is too sensitive or the circuit breaker (in the circuit panel) is old and cuts too fast.
Otherwise, our guess is there is a short in the steam boiler heating element or wire. This would need to be checked with a multi-meter.
The display on my Bianca purchased in September of 2022 won't come on, but the machine functions normally. I've restarted the machine, and left it powered off for a while before plugging it back in with no change in symptoms. What other steps can I take to isolate the issue? I'm good with a multimeter and self service appliances.
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Q The display on my Bianca purchased in September of 2022 won't come on, but the machine functions ...... Read more answer nowAsked by on December 4, 2025 7:17 pmAnswered by the admin
It can be a bad LCC display or a computer ribbon cable. Otherwise, it can lead back to the brain unit as well.Sorry, technical support for this issue using a multi-meter is beyond the scope of our free services. Either,
a) you can change the LCC display again, and/or ribbon cable, and/or brain unit, and/or
b) send the machine in for repair or have it checked by a qualified professional or by Breville, the current owners of Lelit.
I’m planning to purchase a Lelit Bianca V3 and possibly a Eureka Oro XL grinder from you. Before completing my order, could you please confirm: 1. That the Bianca V3 will be shipped factory-sealed, in its original unopened packaging from Lelit Italy. 2. That it will be a brand-new, never-owned, never-returned unit (not open-box or demo). 3. Whether you perform any additional bench testing before shipping, and if so, that this testing is only done on new units. 4. I predominantly drink espresso and make lattes and cappuccinos for other family members. If you have a better suggestion for the grinder, I'd appreciate your advice. Since you are Lelit’s authorized U.S. distributor, I’d like to ensure my machine comes directly from your new factory inventory and carries the full Lelit warranty.
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Q I’m planning to purchase a Lelit Bianca V3 and possibly a Eureka Oro XL grinder from you. Before ...... Read more answer nowAsked by on November 3, 2025 1:09 pmAnswered by the admin
Thank you for your inquiry. Answers follow:
I’m planning to purchase a Lelit Bianca V3 and possibly a Eureka Oro XL grinder from you. Before completing my order, could you please confirm:
1. That the Bianca V3 will be shipped factory-sealed, in its original unopened packaging from Lelit Italy.
A. Sorry, we open every box twice. Once upon arrival into our warehouse to make sure we do not received damaged goods from shipping. We open the box a second time to test with water only after an order is placed, but before shipping.2. That it will be a brand-new, never-owned, never-returned unit (not open-box or demo).
A. All demo and returned machines are calculated out of our inventory as such. We would not ruin our 30 year reputation by switching.3. Whether you perform any additional bench testing before shipping, and if so, that this testing is only done on new units.
A. We test every espresso machine (water only), every grinder (no coffee only operation), new, used or demo, before a customer takes possession in our showroom or before be ship. This does not apply just to Lelit, but every piece of equipment we sell..4. I predominantly drink espresso and make lattes and cappuccinos for other family members. If you have a better suggestion for the grinder, I'd appreciate your advice. Since you are Lelit’s authorized U.S. distributor, I’d like to ensure my machine comes directly from your new factory inventory and carries the full Lelit warranty.
A. You can certainly call us or email directly for the best options or alternatives. There are 3 tiers for Breville when it comes to warranty and support at the time of this writing and changes may not be updated on this post:Tier 1 - Retailers who drop ship and handle nothing after purchase
Tier 2 - Reseller who stocks inventory, bench tests, and handles questions and handles service after warranty expiration
Tier 3 (1st-line) - Distributor who stocks equipment, handles warranty, after sales support, and stocks parts (look for parts on web sites).For Tier 2 and 3 - these companies usually provide services on the machines sold through them.
I purchased my Bianca from 1st-line in December of 2024. My lelit bianca had started over-pressurizing and releasing steam through the overpressure valve. What is the next step?
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Q I purchased my Bianca from 1st-line in December of 2024. My lelit bianca had started over-pressur...... Read more answer nowAsked by on November 3, 2025 1:01 pmAnswered by the admin
This has been addressed in a previous question and answer with a YouTube video to address it. This issue is usually indicative of the presence of limescale from hard water or corrosion from purified water.
All of a sudden, after I cleaned (removed and put back in) the water tank located in the back of my Bianca, the display shows a water error - see picture attached. How to fix that error, what do you recommend? -
Q All of a sudden, after I cleaned (removed and put back in) the water tank located in the back of ...... Read more answer nowAsked by on October 1, 2025 11:17 amAnswered by the admin
Sorry to read this. Please make sure the magnetic float is free to move as well as the cap to hold it is in place. The tab on the bottom of the reservoir should also be intact as well as the micro-switch that it presses when the reservoir is inserted.
I purchased a Lelit Bianca in May of 2025. For a little over a month now, I've been experiencing an intermittent issue with my machine: when low-flow mode is enabled, the machine emits a loud screeching noise during the low-flow segment of the brew. The issue happens with an empty portafilter, and regularly occurs with coffee in the basket, depending on grind size. Can you please advise as to what I should do here?
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Q I purchased a Lelit Bianca in May of 2025. For a little over a month now, I've been experiencing ...... Read more answer nowAsked by on September 16, 2025 11:45 amAnswered by the admin
First, has the water softener been re-charged weekly? If not, please recharge per the instructions on our web site.
Second, if the problem still persists, there may be build up on the inside of the valve. Please remove the water softener and attach the hose in the tank to the particle filter. next, place in a descaling solution into the reservoir of the Lelit Bianca. Initially, run 16 ounces of solution through the grouphead using low flow. Allow to sit for 8 hours. Repeat. Then do a rinse of 32 ounces of water only in the reservoir. Test the machine with coffee.
Lastly, if the issue does not resolve, the machine may have to be brought in for evaluation and/or service. Please use the contact us envelope at the top of our web page to start this process.
I purchased my Bianca from you a few years ago. I have recently noticed that my water tank is draining much more quickly than usual, requiring me to fill up the water tank more often. My coffee consumption has not increased. After observing this for a few weeks, I noticed that my OPV constantly drips, from about 5 to 10 drips per 10 seconds. This is before, and after the shot after the machine is fully up to temperature. I have a new OPV valve installed, which did not resolve the dripping. Should I be concerned about this dripping? I know the purpose of the OPV is to help release pressure and drip when needed, but it seems excessive in my situation. Any thoughts or help would be appreciated.
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Q I purchased my Bianca from you a few years ago. I have recently noticed that my water tank is dra...... Read more answer nowAsked by on July 24, 2025 11:09 amAnswered by the admin
Thank you for your inquiry. Please note that this issue has been inquired a few times in our Q&A section. There are three hoses that feed off of three different parts to the front spout on the lower front panel. They are the OPV, the bleeder valve, and the safety valve. The latter two are on top of the steam boiler. The OPV rarely leaks while in stand still mode. The later two leak in stand still mode. We have made a video how to determine which parts are needed, and the links for those parts are listed in the bottom of the video page.
I'm running into a problem with my Bianca, and I'm hoping you can help. It's leaking from the drain port. I've watched your video https://www.youtube.com/watch?v=xGfMEm6WR1g Which outlines the possible causes of a leak from the drain spout and how to diagnose. Unfortunately, I still need some help. I've tried troubleshooting the vapor leak, but I haven't been able to initiate any reaction. Adjusting the squeezing of the hoses didn't seem to have any effect on the leak or cause a "pop" sound. What steps do you recommend I take next?
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Q I'm running into a problem with my Bianca, and I'm hoping you can help. It's leaking from the dra...... Read more answer nowAsked by on July 9, 2025 11:28 amAnswered by the admin
The video spells it out precisely. Either the hose is not being squeezed fully or the boiler is overfilled with water. It can also be the OPV which has its own hose. One, two or three parts may need to be replaced. These are referenced in previous answers to questions.
My Bianca's brew boiler is overheating until it trips the safety stat. Since the temperature is reading correctly, and the Gicar is functioning seemingly perfectly, I thought it was a no-brainer fix -- a fail-to-on of the SSR. But after I replaced the SSR, it is still doing the same thing. Any ideas on what to do or replace next?
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Q My Bianca's brew boiler is overheating until it trips the safety stat. Since the temperature is r...... Read more answer nowAsked by on June 20, 2025 2:21 pmAnswered by the admin
Cool down machine, unplug it from the electrical outlet, remove top cover, disconnect brew boiler PID sensor from brain unit (dual red wire), remove PID sensor from boiler, take a photo of inner portion to send to us, clean with a stainless or steel wire brush or wheel the entire inner portion, reassemble and test. If it does not overheat, you need to treat the water better.
Hello, I purchased a 2023 Bianca from you guys and have lost the hot water screw on spout. Are you able to help order me a replacement? I called the phone number and was told to posted my question here. Thank you!
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Q Hello, I purchased a 2023 Bianca from you guys and have lost the hot water screw on spout. Are yo...... Read more answer nowAsked by on June 18, 2025 3:08 pmAnswered by the admin
Sorry to hear that. We do not currently stock the OEM Diffuser Aerator for the Bianca. However, we have an aftermarket version which should be compatible with your espresso machine. You can find it here - https://www.1st-line.com/buy/c-432-difuser/
Thanks for your response. I used the Faema E-61 Grouphead gasket 8mm soft. Please share the link to the OEM gasket.
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Q Thanks for your response. I used the Faema E-61 Grouphead gasket 8mm soft. Please share the link ...... Read more answer nowAsked by on June 13, 2025 11:23 amAnswered by the admin
https://www.1st-line.com/buy/lelit-mc930-2/
I purchased my Bianca from you several years ago and I had a question I was hoping that you'd answer. It has recently started continuously leaking from the grouphead's drain valve. To the point that it will completely fill the drip tray. Would you please advise troubleshooting and replacement parts? I appreciate your assistance!
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Q I purchased my Bianca from you several years ago and I had a question I was hoping that you'd ans...... Read more answer nowAsked by on June 12, 2025 4:20 pmAnswered by the admin
If the spout on the grouphead is leaking, we suggest back-flushing as coffee particles may be keeping the valve open. Otherwise, the diagram would need to be researched for the correct part replacement.
If the little spout on the lower front wall is leaking, then this question has been answered already in Q&A as well a video on our YouTube channel.
I have a Lelit Bianca v1. I changed the grouphead's black gasket. I believe I bought an 8mm one. After installation the portafilter handle no longer aligns in the middle. It leaks as well. Any help would be much appreciated.
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Q I have a Lelit Bianca v1. I changed the grouphead's black gasket. I believe I bought an 8mm one. ...... Read more answer nowAsked by on June 10, 2025 1:02 pmAnswered by the admin
The OEM version is usually needed. The cheaper priced aftermarket portafilter gaskets may be an issue, such as you experiencing. If the grouphead is worn, a thicker 8.5mm portafilter gasket may be needed.
Low flow from pump and constant drip. The machine recently started to regularly drip from the drain spout after warm up. (Not from the group head drain, the smaller one.) The rate was enough to make the steam boiler refill about every 15 min. I descaled the machine twice and watched Java Jim's video on the topic. Both the vacuum breaker valve and safety valve on the steam boiler seemed to be leaking. I removed them and descaled them. This did not stop the problem. And somehow in the process I did something that caused a decrease in the rotary pump capacity. With no portafilter (no coffee to slow flow), it now takes 96 sec to dispense 45g of water. In my normal routine, I pull a 45g shot in about 30 sec (and, obviously, coffee is slowing that flow). I am capable of doing minor maintenance, but I think changing the pump is a bridge too far. Can I bring the machine in for repair? The Bianca was purchased in 2020.
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Q Low flow from pump and constant drip. The machine recently started to regularly drip from the dra...... Read more answer nowAsked by on May 23, 2025 10:46 amAnswered by the admin
Sorry to read the troubles. Yes, you can drop off the machine for a professional evaluation. Please make an appointment for a drop off.
The hot water tap on my lelit Bianca is not pouring. Steam wand works perfectly but no water coming out of tap
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Q The hot water tap on my lelit Bianca is not pouring. Steam wand works perfectly but no water comi...... Read more answer nowAsked by on May 15, 2025 3:39 pmAnswered by the admin
This issue has been addressed in a previous question. Please always search for an answer prior to asking the same question as this is what Q&A is for. The question was asked on December 12, 2021 3:55 pm under
"My hot water wand has very low pressure - for steam and at portafilter are fine. I use the machine most mornings and it is most often powered on about six hours. Water used is distilled with Third Wave Espresso packets and I use the Lelit filters, changed every 2-3 months. Ideas?"
I ordered a Lelit Bianca sometime ago. I believe we may need another OPV. But wanted to check to make sure I am getting the correct part first. We did the pinching of the hose test didn’t see any scale or anything like that and there’s water dripping from the part at the bottom into the tray and overflowing. Tightening the nut on the OPV did not do anything so wondering if we need an another OPV but wanna make sure we got the correct one. You should have a record of my purchase. PL162T - Thanks
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Q I ordered a Lelit Bianca sometime ago. I believe we may need another OPV. But wanted to check to ...... Read more answer nowAsked by on May 12, 2025 11:25 amAnswered by the admin
There are three hoses that need to be tested. One is the OPV when the pump is running, and the other is the safety valve and bleeder valve on the steam boiler when powered on. You will NOT see limescale from the test. You will see either water from the OPV while the pump is running, AND/OR steam build up in the two other hoses fater the steam boiler has fully heated up.There are specific instructions we have for parts via our self-service parts portal. Parts can change, and this is why it is important to go through our portal.
I have owned the Lelit Bianca for about 18 months and the steam wand just began leaking hot water as soon as the knob is turned to begin steaming. Steam never forms, it remains strong jets of hot water. Any assistance is appreciated!
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Q I have owned the Lelit Bianca for about 18 months and the steam wand just began leaking hot water...... Read more answer nowAsked by on May 6, 2025 12:41 pmAnswered by the admin
There can be one or more problems with the machine: bad brain unit, bad boiler refill probe or its wiring, water too pure, and/or scale build up, etc. Since we can not find a record of your purchase from 1st-line under your email, therefore, you may need to contact your reseller. If you purchased from us and require support, please use the contact us envelope on our web site with 1st-line Equipment purchase details.
I purchased in 2018 Lelit Bianca from you and now when I tune on the machine the pump just keeps running. I get pump pressure of 12 but it keeps running till I tune off the machine. I believe it the solenoid valve.
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Q I purchased in 2018 Lelit Bianca from you and now when I tune on the machine the pump just keeps ...... Read more answer nowAsked by on April 17, 2025 10:42 amAnswered by the admin
This is either a bad wire for the refill probe, a corroded or damaged refill probe in the steam boiler, a faulty brain unit, a faulty or clogged solenoid valve not opening. With machine cold and unplugged from the electrical outlet
Check the wire attached to the refill probe.
Remove the refill probe and check for the overlay sleeve (if one exists) being damaged and remove the overlay by 1 inch. Use plumbers tape to on threads of refill probe when re-installing to test.
Solenoid valve would need to be replaced as it is difficult to test. Then replace brain unit if all else fails.
I have a first generation Lelit Bianca, from back in 2018. The machine has been great and is still going strong. My original plastic three way "t" connectors on the silicone drain tubing have finally cracked from the heat. I see that Lelit offered a replacement kit with new tubing and brass fittings, #4000027, but I can't find that on your website. Looking for some help on how to fix this, I'm guessing that every first gen Bianca had these fitting fail. Thanks!
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Q I have a first generation Lelit Bianca, from back in 2018. The machine has been great and is stil...... Read more answer nowAsked by on April 16, 2025 3:21 pmAnswered by the admin
Sorry, your assumption is incorrect, as not every first generation Bianca failed on the Y pipe. There have been cases, especially where the steam boiler overheats or the bleeder or safety valve leaks after warm up. Unfortunately, we have discontinued part 4000027. Please contact Lelit USA for any parts we do not stock as they are now the importers under the Breville umbrella. If a machine is in warranty, we will order the parts.
Need a longer tube but need the specs for the drip tray tube for Lelit Bianca. Please let me know the size of tube. Thank you.
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Q Need a longer tube but need the specs for the drip tray tube for Lelit Bianca. Please let me know...... Read more answer nowAsked by on March 17, 2025 11:26 amAnswered by the admin
Sorry, we do not have the specifications. It also depends on the inside because 3 different configurations were used over the last 7 years for the Bianca. Hence, you will need to take your machine apart to get the specifications.
hello! i'm trying to plumb in my lelit bianca v3. i have the compression hose that was included. in your youtube video about plumbing it in, the guy mentions that you sell a coupler to convert from the compression hose to a normal 3/8" connection. i also see it mentioned in the page you have about plumbing in machines. do you still sell that coupler? thank you! https://www.youtube.com/watch?v=wsZvHd0V3Rk
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Q hello! i'm trying to plumb in my lelit bianca v3. i have the compression hose that was included. ...... Read more answer nowAsked by on March 13, 2025 10:59 amAnswered by the admin
The coupling, at that time of the video, was included with the purchase of the Lelit Bianca espresso machine. Sorry, we do not stock the coupling. Since we do not see your Bianca order with 1st-line based on your email, so it may be best to contact your reseller or dealer for the part as they earned your business. If you ordered from 1st-line, please email us your purchase receipt and we will see what we can do to acquire the part.
I am hearing a loud vibrating noise every time I try and pull a shot from this morning. I have tried to back flush it a few times and it is still not going away.
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Q I am hearing a loud vibrating noise every time I try and pull a shot from this morning. I have tr...... Read more answer nowAsked by on March 7, 2025 11:59 amAnswered by the admin
Please recharge or replace water softener. Otherwise, please remove softener and re-attach hose to particle filter and test. If noise persists, please hold drip tray, top cover, body (one at a time) to see if noise is corrected. Lastly, without water softener, descale the machine through the grouphead using Dezcal or similar (not Cafiza) and then test.
We just moved. When the espresso machine came off the truck, the steam/pump pressure gauge needles both point to 3.5, unpowered. It wasn't like that when it went into the box. Is there any adjustment I can make, or do I need a new gauge? If new: do you sell it/what link? Thanks in advance
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Q We just moved. When the espresso machine came off the truck, the steam/pump pressure gauge needle...... Read more answer nowAsked by on February 25, 2025 11:56 amAnswered by the admin
Sorry, there are no adjustments that can be made on the gauge itself. Our guess is they were damaged in freezing weather. It can also be the tubes clogged and a descaling may help. Otherwise a new gauge is needed. Please use our self service parts portal.
I have a few questions regarding the water for my Lelit Bianca, hoping that you can help me with. Currently I am using Crystal Geyser bottle water, along with the Lelit built in softener in the water tank. I am hoping to not have to use the Crystal Geyser, since I have a whole house water softener (salt based) installed. I did a couple tests with the digital TDS meter and also water hardness test strips. Here are some tests that I ran:
Crystal Geyser - TDS 82ppm, water hardness 25ppm
Tap water (before whole house water softener) - TDS 464ppm, water hardness 250 - 425ppm
Tap water (softened) - TDS 534ppm, water hardness 0 - 25ppm
RO water (softened and filtered with RO) - TDS 115ppm, water hardness 0ppm
Based on those results, here are some questions I have:
1. Should I use the softened tap water even when the TDS is high? (I heard the salt based softener soften it but can make the TDS higher with the dissolved minerals)
2. I know RO is too pure for the machine but if the TDS is 115pm, is it okay to use on the machine?
3. If I am going with the softened tap water, do I still need to continue to use the Lelit built in softener cartridge?
4. Any other recommendations that you can advise on the water to use?
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Q I have a few questions regarding the water for my Lelit Bianca, hoping that you can help me with....... Read more answer nowAsked by on February 14, 2025 6:39 pmAnswered by the admin
Please note the following: we are not water experts,TDS is a summary number which does not giver underlying chemicals and minerals in the water, water composition can change from the same source, and there is no perfect water for espresso machines.
Sorry for the delay in responding as the way the info was typed it was difficult to determine numbers provided. We sorted the information out into different lines.
We would suggest going with Crystal Geyser, but monitor it as we have seen cases of limescale and in your case, it can become more pure (under 70 ppm TDS) and the steam boiler will overfill. The second would be the RO water, but if the membrane is changed, it can be too pure. But not every RO system is the same and hence it may not be an issue. We suggest measuring your water monthly..
Hello, I have a legit Bianca V2. It has a hissing sound coming off the top of the boiler. And it goes through water very fast even without using it. I’d like to replace all the rubber seals on the top. Can you tell the specific seal that I need. Or would you suggest another form of action? Thanks for your time!
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Q Hello, I have a legit Bianca V2. It has a hissing sound coming off the top of the boiler. And it ...... Read more answer nowAsked by on February 3, 2025 12:25 pmAnswered by the admin
Sorry, the seals are not sold separately by Lelit. The parts that are leaking need to be replaced. Sorry, without evaluating the machine, we can not determine which parts are leaking. The self-service parts portal explains the process to acquire parts.
I have a whole house water softener system installed and I remember it was mentioned that if the water hardness level is less than ?? ppm then I should be good to just use the softened water directly without using Lelit built-in softener cartridge. May I know what exactly the ppm that I should be looking for that the water is safe for the machine? I believe that the water trip shows my water is around 25-50ppm. Does that mean I should be good to go?
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Q I have a whole house water softener system installed and I remember it was mentioned that if the ...... Read more answer nowAsked by on January 27, 2025 5:29 pmAnswered by the admin
Lelit previously recommended 80-120 ppm. Please note this is a summary and does not indicate the details which can still lead to issues. Your current TDS is way too low.
I correctly changed the steam tap that you sent, but no steam comes out of the machine. Have you seen this before and are there simple things to check before I send this machine away for months for repairs? Any help would be much appreciated. I am at my wits end. Thanks.
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Q I correctly changed the steam tap that you sent, but no steam comes out of the machine. Have you ...... Read more answer nowAsked by on January 23, 2025 12:27 pmAnswered by the admin
It is ideal to check the steam pressure gauge and make sure the pressure gauge for steam moves up and down to show the heating element working. If hot water comes form the same boiler, the hot water valve can be opened to see if there is steam to push out the hot water from the bottom of the boiler.
The next step is to unplug the electrical plug from the electrical outlet and allow the machine to cool down until the steam pressure manometer is zero and no hot water exits the hot water wand.
The process of finding the clog starts with the tip and making sure the hole(s) of the steam tip is (are) not clogged. The second step is to remove the wand from the valve and blow air from either side to the other. The third step is to remove the stem of the valve and check the rings and gaskets. Sometimes the end gasket gets pulled out from the stem and is stuck inside the valve. The final step is to remove the pipe that connects the back of the steam valve to the top of the boiler. Make sure it is clear by blowing air through it.
I have a Lelit Bianca that I purchased from you in 2020. Currently, when I operate the pump to pull a shot, water comes out of the outlet just above the drip tray (between the gauges) and not the grouphead as it is supposed to. (I believe that spout is called the vacuum breaker but I am not sure..). It did this only a few times over several months and seemed to correct itself when cooled down. Now, it does this all the time and is unusable. Can you help me with this issue. I am prepared to open up the machine and replace any parts as needed if directed to do so by you. Thank you!
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Q I have a Lelit Bianca that I purchased from you in 2020. Currently, when I operate the pump to pu...... Read more answer nowAsked by on January 16, 2025 4:02 pmAnswered by the admin
We are sorry to read this. We will handle this via back and forth email as the solution many be more than one component.
I have run a descaler twice. It didn’t correct the problem.
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Q I have run a descaler twice. It didn’t correct the problem. answer nowAsked by on January 9, 2025 5:37 pmAnswered by the admin
Thank you. Please use the contact form to request a repair authorization to send in for evaluation.
I have put the flow control in full open. Could a valve (i.e. over pressure relief) be stuck somewhere? How and where do I find a professional?
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Q I have put the flow control in full open. Could a valve (i.e. over pressure relief) be stuck some...... Read more answer nowAsked by on January 9, 2025 1:41 pmAnswered by the admin
At this point, please run a descaler procedure.
When I operate the lever to pull a shot, no flow comes through the group head. Instead it comes out the small spout (pressure relief valve?) under and below the group head into the drip tray. When I let the machine cool down it functioned normally, then it persisted to malfunction again.
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Q When I operate the lever to pull a shot, no flow comes through the group head. Instead it comes o...... Read more answer nowAsked by on January 8, 2025 8:56 amAnswered by the admin Sorry, we have never seen this before on the Bianca. We suggest putting the flow control to full open and testing. Othrwise, it may have to be inspected by a professional.
I have done the descaling procedure as you recommended and described. Should I also disassemble and clean the grouphead (mushroom) and if so do you have instructions for doing that?
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Q I have done the descaling procedure as you recommended and described. Should I also disassemble a...... Read more answer nowAsked by on December 23, 2024 3:52 pmAnswered by the admin
You can if you like, but is usually not necessary unless there is an issue to resolve.
My hot water started coming out super slow and eventually is basically stopped flowing. Does mean I need to descale it? I have had the machine for 5 years
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Q My hot water started coming out super slow and eventually is basically stopped flowing. Does mean...... Read more answer nowAsked by on December 19, 2024 12:53 pmAnswered by the admin
This issue has been addressed already in Q&A. Please search for the question and answer.
I purchased my Bianca in February 2022 from 1st-line. I'm getting low pressure on the group head. It will run, but only with a trickle and not with enough pressure to pull a good shot. When I do a cleaning with the blind basket the pressure gauge does bump up more in the range of where it should be in the 10ish bar. I did a heavy cleaning, cycling probably 30 times with tablets to see if it was some kind of build up. But nothing has changed. It's run as expected since I got it! Great Machine! Let me know if there is some other troubleshooting activity or anything else I can do to try and resolve. I guess also let me know the next steps to send it back your way to you to take a look.
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Q I purchased my Bianca in February 2022 from 1st-line. I'm getting low pressure on the group head....... Read more answer nowAsked by on December 16, 2024 12:54 pmAnswered by the admin
The blind filter tests shows the pump working properly. As long as the pump pressure gauge on the front panel gets to 9-10 bar and the brew pressure gauge on the grouphead moves, this is more pointing to a grinder issue.
Lastly, we suggest operating the machine without the water softener to see if the water softener is the issue.
I purchase a Bianca from you about 4 years ago. It is now making a loud "moaning" noise when pulling a shot of espresso (operating the joystick). It still functions properly but the noise, albeit intermittent, is getting worse. Can you help troubleshoot this problem?
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Q I purchase a Bianca from you about 4 years ago. It is now making a loud "moaning" noise when pull...... Read more answer nowAsked by on December 16, 2024 10:13 amAnswered by the admin
We suggest testing without the water softener in place.
Depending upon the noise, it can be a bad pump or a bad OPV. We suggest doing a descaling AFTER removing the water softener. We suggest leaving the descaling solution in overnight, and in the morning, with the descaling solution still in the reservoir, do several back flush procedures (without backflush detergent) to get the descaling solution in the OPV valve. Please note Urnex Cafiza is NOT a descaling powder.
My Lelit Bianca is acting weird. I'm getting low pressure on the espresso head. It will run, but only with a trickle and it does not have enough pressure to pull a good shot. When I do a cleaning with the blind basket the pressure gauge does bump up more in the range of where it should be. I did a heavy cleaning, cycling probably 30 times with tablets to see if it was some kind of build up. But nothing changed. Let me know if there is some other troubleshooting activity or anything else I can do to try and resolve. I guess also let me know the next steps to send it back your way to you to take a look. Thanks!
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Q My Lelit Bianca is acting weird. I'm getting low pressure on the espresso head. It will run, but ...... Read more answer nowAsked by on December 10, 2024 1:22 pmAnswered by the admin
The blind test tells us that the pump is working fine, but there are two pressure gauges: pump on front panel and one on grouphead. The front panel should read 10-11 bar. The grouphead pressure gauge is the result of the resistance in your espresso puck
This leads to a grinder issue - grind too fine.
i have v2 bianca i purchased from you all, 12/2020; i havent replaced/lubricated anything other than normal backflushes and in tank water softener. I am going to get new grouphead gasket but wanted to know if i should get new o-rings and lubricant at this time as well? If so, which ones should I order? thanks
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Q i have v2 bianca i purchased from you all, 12/2020; i havent replaced/lubricated anything other t...... Read more answer nowAsked by on December 3, 2024 5:29 pmAnswered by the admin
Yes, lubricant and a dispersion screen should be ordered. As for other rings, we usually say to leave good things alone.
My machine was purchased in January 2023. My Lelit Bianca keeps shutting down. It trips the GFI outlet it is plugged into. I tried different outlets and the same thing happens. Once plugged in, it stays on for 30 minutes or so before tripping a breaker (GFI outlet) or just shutting off (non-GFI outlet)
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Q My machine was purchased in January 2023. My Lelit Bianca keeps shutting down. It trips the GFI o...... Read more answer nowAsked by on November 26, 2024 1:58 pmAnswered by the admin
If it happens at about 30 minutes, there is a fault somewhere int he steam boiler - maybe a leak hitting wires or the steam boiler heating element has been run dry, which means too much water exited the hot water valve or a boiler refill issue. It is probably best a professional evaluates the unit.
My Bianca is leaking from the hot water spout. What should I do?
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Q My Bianca is leaking from the hot water spout. What should I do? answer nowAsked by on November 25, 2024 12:39 pmAnswered by the admin
Probably needs a new gasket and/or a descaling. We suggest buying extras as turning the knob too tight can damage these gaskets.
Can you help us suggest a Mushroom Assembly replacement part for Lelit Bianca V2?
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Q Can you help us suggest a Mushroom Assembly replacement part for Lelit Bianca V2? answer nowAsked by on November 21, 2024 1:07 pmAnswered by the admin
Please review parts diagrams in our self service parts portal. At this time, we do not stock the mushroom. Please contact Breville USA for any parts we do not stock as they are the official distributors for Lelit now.
What would it cost to get joystick valves installed on a Bianca before shipping? I am looking to purchase one in the near future. I am also wondering if the wood accents could be swapped out for a different color?
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Q What would it cost to get joystick valves installed on a Bianca before shipping? I am looking to ...... Read more answer nowAsked by on November 14, 2024 5:23 pmAnswered by the admin
At this time, we can install the joystick valves free of charge with the purchase of the Bianca and the kit in the same order. Just make a request in the comments section of the order. Please note that the monster wands can not be installed as the machine will not fit in the shipping box and would need to be client-installed upon arrival.
At this time, we are sorry that we do not offer any alternative wood or finishes.In addition, we do not swap any parts as all our parts are managed with inventory levels and the online store can not make those changes.
I bought a Lelit Bianca v2 from you in June 2021. I would like help for an issue has occurred for a while now (1+ year). I have been getting a small leak from the bottom of the machine every time I use it. But it’s been getting more leak volume in the past few months. It was very minor, until now so I didn’t think much of it. I opened up the cover and turned on the machine, I see water leak from the water boiler (smaller/slimmer one). It looks to be leaking from the gasket. The water drop then run down to two electrical wires at the bottom of the boiler. Could you help me? How can I repair this and can I use it meanwhile?
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Q I bought a Lelit Bianca v2 from you in June 2021. I would like help for an issue has occurred for...... Read more answer nowAsked by on October 16, 2024 2:49 pmAnswered by the admin
Whenever there is a machine leaking steam or hot water, use of the machine should immediately cease as the machine becomes an electrical hazard which can result in physical damage or personal injury.
Typically, if the leak is at the top on a fitting, plumber's tape should solve the leak. Please note the machine should be cold and unplugged from the electrical outlet and any plumbed in water line.
As for the leak, we would need pictures and purchase info emailed to us for further assistance. The conversation can be started via our contact us page.
Tank empty symbol went on, I filled the tank and it is still showing empty. I tried taking the tank out and putting it back, turning the machine off and back on-still not working. Any suggestions?
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Q Tank empty symbol went on, I filled the tank and it is still showing empty. I tried taking the ta...... Read more answer nowAsked by on October 4, 2024 12:30 pmAnswered by the admin
Please check that the tank is inserted correctly with the tab on the bottom of the tank in the correct position.
Second, the float inside the tank to make sure it is not stuck.
Third, disconnect the black audio wire on the bottom from the reservoir assembly and bottom of machine, wait 10 seconds, then reconnect.
If these solutions do not correct the issue, the machine would need to come in for repair as it may be more complex.
I am unable to lower my Bianca V2 rotary pump pressure. The gauge indicates ~14. I have tighten and loosened the brass screw significantly with no movement in the gauge pressure. Your thoughts on what is happening or I can try to lower pressure?
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Q I am unable to lower my Bianca V2 rotary pump pressure. The gauge indicates ~14. I have tighten a...... Read more answer nowAsked by on October 3, 2024 4:07 pmAnswered by the admin
The pump probably needs a descaling. Otherwise, the screw and spring may need to be removed for a descaling and cleaning. If this does not correct it, then a new pump may be needed.
I will be ordering a Bianca from you and plan to have my plumbing done prior. Could you tell me from a plumbing and water filtration standpoint what I need to order from you before hand so I can be prepared in advance of my Bianca arrival? Much appreciated!
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Q I will be ordering a Bianca from you and plan to have my plumbing done prior. Could you tell me f...... Read more answer nowAsked by on September 24, 2024 1:37 pmAnswered by the admin
We actually advise that any plumbable machine with a water reservoir be used for a minimum of 3 weeks in tank mode. The water can be too pure and the machine can flood your kitchen, office, or business. We do have general guidelines for installation of espresso machines. These apply for all machines that are plumbable.
Hi, Lelit Bianca V2 lately sometimes gets stuck on temp 53 and does not warm up after turning it on. Any idea why this may be happening? I have a video I can send. Thanks.
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Q Hi, Lelit Bianca V2 lately sometimes gets stuck on temp 53 and does not warm up after turning it ...... Read more answer nowAsked by on September 22, 2024 11:29 amAnswered by the admin
Sometimes? Unfortunately, we may need to evaluate the machine after it is brought in or sent in for repair. Please note that we only repair Lelit Biancas purchased from 1st-line.
Can you direct plumb the Lelit Bianca V3 into the output of an RO system that has a remineralization filter? Sometimes that's a 3/8in poly tube thanks! -Kamal
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Q Can you direct plumb the Lelit Bianca V3 into the output of an RO system that has a remineralizat...... Read more answer nowAsked by on July 26, 2024 3:54 pmAnswered by the admin
Maybe. Too little minerals can create an overfill of the steam boiler which can flood the area.
Hi, I have the Bianca and the I'm having trouble determining which part I need. I think its the Lelit 2200009 Steam / Hot Water Valve Stem. When I twist the knob it does not engage the steam. It looks like it broke where the steam clip should go.
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Q Hi, I have the Bianca and the I'm having trouble determining which part I need. I think its the L...... Read more answer nowAsked by on June 6, 2024 4:37 pmAnswered by the admin
This can be a result of a broken stem, a broken c-clip and possibly the brass threading glued to and dislodged from the wood knob. Since part numbers can change and we do not update answers, we suggest using the diagrams on our web site.
Do you rec silicone gasket for lelit bianca? If so, i cannot find straight answer regarding size. 8 or 8.5mm recommended; thanks
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Q Do you rec silicone gasket for lelit bianca? If so, i cannot find straight answer regarding size....... Read more answer nowAsked by on May 28, 2024 3:27 pmAnswered by the admin
The Lelit MC930-2 is the OEM portafilter gasket. We 'believe' Lelit has switch back and forth between a 8.0mm and 8.5mm portafilter gasket based on availability from their supplier. You can try silicone if you like, but we personally seen lower longevity (faster wear and tear).
We pulled out a gasket and measured 8.2mm thickness with a soft squeeze on digital caliper. Very hard squeeze to get to 8.0mm thickness. This is probably why there is no straight answer.
recently, my espresso machine began constantly leak steam out the release valve (the one that drips into the drip tray, beneath the group head). what causes steam to release out this port and how can i fix it? Or where can I get it fixed. I live in atlanta georgia.
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Q recently, my espresso machine began constantly leak steam out the release valve (the one that dri...... Read more answer nowAsked by on May 26, 2024 4:58 pmAnswered by the admin
Please watch our video on YouTube. Parts links are on the same YouTube page.
Hoping to get some assistance with my noisy Lelit Bianca pump. I have done the following so far: 1. De-scale my machine/tank based on advice to my previous problem question. 2. Connect the machine directly using the braided hose to bypass the tank. No change in noise. 3. Replaced the pump yesterday but once again no change in noise. I will add that when using the machine and steaming milk the machine is now refilling the boiler more often than before. This happens the second time you steam milk but rarely when steaming the first time. I still suspect that something is blocking the water flow that goes into the pump causing the noise but I am at a loss as to what to do next. Any ideas? Thanks
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Q Hoping to get some assistance with my noisy Lelit Bianca pump. I have done the following so far: ...... Read more answer nowAsked by on May 23, 2024 10:45 amAnswered by the admin
We are sorry to read this. We would suggest you hold or press each body panel or item on the outside of the machine as it could be a rattling body part. Otherwise, the body panels would need to come off and the machine tested to find where the noise is coming from. It may be a bad solenoid valve. Best to email us a link to a video and please include your purchase receipt information from 1st-line.
My Lelit Bianca has developed an abnormal rattle noise when the pump operates. The noise is internal and I made sure the tray is not the issue by firmly holding it down I also noticed that using my normal grind the overall pressure during extraction is lower than before (6 PSI ) instead of 9. I made sure that the water hoses were not kinked and that the bottom hose was not making contact with the counter. I also tried to use the machine without the portafilter and noticed that the pump gauge moves back and forth around 4, I am not sure if that is normal. Looking for help in diagnosing this problem.
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Q My Lelit Bianca has developed an abnormal rattle noise when the pump operates. The noise is inter...... Read more answer nowAsked by on May 17, 2024 12:09 pmAnswered by the admin
We are sorry to read this. First, if using the Lelit softener or a direct plumbed water treatment system, the pump may be gasping for water if either is clogged before the pump. Hence the low pressure at the pump gauge. You can also test the machine without the water treatment to confirm.
If not, we suggest running a descaler (Dezcal or Puly, not Cafiza) through the pump and grouphead without opening the hot water or steam valves. Do not allow the descaling solution to go through any water treatment. Le the descaler sit overnight and rinse the next day. See if this improves the noise or rattling or pump pressure.
Lastly, the pump may need to be replaced.
A I wanted to add some additional information to see if that can help pinpoint the issue more. I noticed that when steaming milk the pump runs much longer and more frequently. Before it was rare if it ran once during steaming and only for a very short period. Since the problem started, it will run several times during steaming. Also when the machine is first turned on the pump will run much longer than before, a good 10 seconds. I don't have any water treatments but did try the descaling and both the pump and group head pressure increased significantly as expected, however, the pump noise also disappeared after about 10 psi. Descaling didn't seem to change the noise. Thanks
I have a Bianca that I purchased in 2020 (I believe). Today, I pulled a shot and steamed milk for a latte. All functioned fine and results were perfect. Steam pressure good. Grouphead pressure good at the gauge. Boiler temp. good. Minutes later while making 2nd Latte, grouphead pressure dropped amid pull, steam pressure dropped and steam and water filled the drip tray under pressure through the little spout (I don't know what it's called), emptying the water reservoir. Now there is an intermittent but frequent dripping from the spout above the drip tray. What just happened?! Never seen this before. Steam pressure is 1.5 bar. I'll be shutting the machine down, letting it cool, starting it up again and seeing how it behaves when reheated.
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Q I have a Bianca that I purchased in 2020 (I believe). Today, I pulled a shot and steamed milk for...... Read more answer nowAsked by on March 28, 2024 12:17 pmAnswered by the admin
This is only a guess. It sounds like the boiler refill probe is corroded and the steam boiler can not sense the water level. We suggest cleaning it. It could also be a bad bleeder and/or safety valve.
Answered by the adminThis is only a guess. It sounds like the boiler refill probe is corroded and the steam boiler can not sense the water level. We suggest cleaning it. It could also be a bad bleeder and/or safety valve. Unfortunately, this may need to be evaluated by a professional.
Hello, I've been having leakage from the drain valve that lasts even after coming up to temperature. I've already replaced the vacuum breaker and the Expansion Valve Seat and the problem persists. Any other ideas of what would be causing this?
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Q Hello, I've been having leakage from the drain valve that lasts even after coming up to temperatu...... Read more answer nowAsked by on March 26, 2024 1:56 pmAnswered by the admin
Sorry, we do not know at this time. The only other feed tube is the OPV and this usually does not leak.
Good Morning 1st Line, I posted the below question on February 19 and never heard anything back. Please review and comment. I have a first generation Leleit Bianca from circa 2018-19'---great machine thanks. Issue that I cannot find previously asked in Q&A is a "random" low pressure at group head (builds slowly to only 3-4 MB) at group head when pulling a shot, with low waterflow from grouphead (proven with removal of portafilter after issue occurs), low steam and water from wands left and right. Random means, it occurs on the first shot only immediately after warm-up but only 10 percent of the time (at warm-up, I confirm system always shows great temp and internal pressure). To fix the issue I have pulled 8-14 oz of hot water from wand, ran steam wand for 10 secs and then retried shot. Leaving me to think the cycling the internal pump activating the replacement water might be fixing the issue. Regardless, one or all of those corrective measures appear to "immediately" fix the low pressure symptom....and when they do so the system pressure and temperature all remain indicating the exact same, perfect temp and pressure. Final symptom of the low pressure/low flow is a slightly lighter (hollow) tone in the gear pump pushing the espresso through which immediately returns to perfect normal sound after I fix it. To me, it could be a valve or selonoid issue resulting in a vapor lock or some pressure dysfunction in the system that does not show in the visible guages. Also; the random low pressure can also occur with just a blind in as well.
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Q Good Morning 1st Line, I posted the below question on February 19 and never heard anything back. ...... Read more answer nowAsked by on March 23, 2024 9:27 amAnswered by the admin
Sorry, this one may be complicated. Low grouphead pressure can be a bad pump, a clogged water softener, or MOST LIKELY loss of water in the heat exchange pipes which require filling during the first shot. The loss can come from a leaking OPV, leaking HX pipes, and/or partially opened solenoid valve.
We suggest descaling the grouphead only. Remove water softener before descaling. Otherwise, it may need to be evaluated by a professional as further detailed support is beyond the scope of our free services via Q&A.
I want to make sure I buy the correct part for the seal and group head for Bianca. Are this the correct parts? https://www.1st-line.com/buy/faema-f277/ https://www1st-line.com/buy/petrol-gel-nsf-food-safe-lubricant/ https://www.1st-line.com/buy/lelit-mc930-2/?attribute_pa_terms-conditions-of-sale=no-tech-support-instruction-refund-nor-warranty What other consumables should I buy for machine?
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Q I want to make sure I buy the correct part for the seal and group head for Bianca. Are this the c...... Read more answer nowAsked by on February 20, 2024 5:31 pmAnswered by the admin
Hello. The recommended grouphead shower/dispersion screen for the Bianca is MC1600069L1 - https://www.1st-line.com/buy/lelit-1600069l1/. The portafilter gasket and food safe lubricant are attached to that page as well.
Good Morning 1st Line, I have a first generation Leleit Bianca from circa 2018-19'---great machine thanks. Issue that I cannot find previously asked in Q&A is a "random" low pressure at group head (builds slowly to only 3-4 MB) at group head when pulling a shot, with low waterflow from grouphead (proven with removal of portafilter after issue occurs), low steam and water from wands left and right. Random means, it occurs on the first shot only immediately after warm-up but only 10 percent of the time (at warm-up, I confirm system always shows great temp and internal pressure). To fix the issue I have pulled 8-14 oz of hot water from wand, ran steam wand for 10 secs and then retried shot. Leaving me to think the cycling the internal pump activating the replacement water might be fixing the issue. Regardless, one or all of those corrective measures appear to "immediately" fix the low pressure symptom....and when they do so the system pressure and temperature all remain indicating the exact same, perfect temp and pressure. Final symptom of the low pressure/low flow is a slightly lighter (hollow) tone in the gear pump pushing the espresso through which immediately returns to perfect normal sound after I fix it. To me, it could be a valve or selonoid issue resulting in a vapor lock or some pressure dysfunction in the system that does not show in the visible guages. Thank you.
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Q Good Morning 1st Line, I have a first generation Leleit Bianca from circa 2018-19'---great machin...... Read more answer nowAsked by on February 19, 2024 10:01 amA re: Low Pressure at grouphead. 1st Line Eqiup, sorry for the double-tap, I just remembered to share with you on my 19FEB24 Q&A; the random low pressure can also occur with just a blind in as well.
I purchased my Lelit Bianca in March of 2021 from 1st-line. The machine no longer has water (hot or cold) coming out of the valve. The steam and grouphead are all working fine. How can I get hot water flowing through the valve again?
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Q I purchased my Lelit Bianca in March of 2021 from 1st-line. The machine no longer has water (hot ...... Read more answer nowAsked by on February 1, 2024 2:04 pmAnswered by the admin This question has been asked below. Please open up the Q&A and search or scroll for the question and the answer we presented.
Hello! Just watched the youtube video on hooking up the Bianca 3 to be hard plumbed. Do y'all sell a filter adapter combo for hooking to external water? Thanks
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Q Hello! Just watched the youtube video on hooking up the Bianca 3 to be hard plumbed. Do y'all sel...... Read more answer nowAsked by on January 22, 2024 5:55 pmAnswered by the admin
Sorry, we do not and we do not recommend it because if the external water runs out of water, the machine can have significant damage to the pump and motor as well as the heating elements.
Hello - 2 Years of operation without issue. Water has recently started dripping from the hot water spout when fully closed. It's a steady drip and accumulates relatively quickly. I've disassembled the steam wand and did not find any obstructions. Any advice on which parts need replacement?
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Q Hello - 2 Years of operation without issue. Water has recently started dripping from the hot wate...... Read more answer nowAsked by on January 11, 2024 5:45 pmAnswered by the admin
You refer to the hot water spout, but then mention that the steam wand was disassembled. The hot water valve needs to be inspected. Usually, there is debris not allowing the valve to close.
We are happy owners of the Lelit Bianca since a year. We are noticing after each weekly cleaning that the lever is getting stiffer and squeaks a little too. We are wondering if this is normal or if there is any additional maintenance we should perform on the machine?
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Q We are happy owners of the Lelit Bianca since a year. We are noticing after each weekly cleaning ...... Read more answer nowAsked by on January 2, 2024 12:25 pmAnswered by the admin
Too much cleaning or overuse of detergent is removing the oils from the lever section of the grouphead.
When I make an espresso, water seems to seep under the machine.
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Q When I make an espresso, water seems to seep under the machine. answer nowAsked by on December 22, 2023 12:22 pmAnswered by the admin
Always stop using an espresso machine that is leaking until it is resolved. On a cold machine that s unplugged from the electrical outlet, the top cover would need to be removed to see if there are any leaks. If none are found, a professional needs to get involved to assist. If you purchased through 1st-line, please email us your receipt. Otherwise, please contact the dealer that the machine was purchased from.
Hi I bought my bianca from you guys in 2018. For the last few months I notices a loud motor noise when the machine powers on. And if its been on but sitting, sometimes makes a similar noise when I start making coffee. Noise last for 3-5sec. Any trouble shooting tips? Is there a pump that I could change to prevent sending to you guys?
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Q Hi I bought my bianca from you guys in 2018. For the last few months I notices a loud motor noise...... Read more answer nowAsked by on December 15, 2023 12:22 pmAnswered by the admin
We suggest testing without the water softener and see if it improves. If it does, it means the water softener needs to be replaced.
If not, then run a descaler through the grouphead and see if it improves.
My Lelit Bianca has a constant hissing noise after warmup. When taking off the top, it sounds to be coming from somewhere by the boiler on the right (steam boiler?). Is there a part I should tighten or replace to fix this? Thank you for the help.
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Q My Lelit Bianca has a constant hissing noise after warmup. When taking off the top, it sounds to ...... Read more answer nowAsked by on December 8, 2023 5:28 pmAnswered by the admin
This problem has been identified and previously answered in Q&A. Please open up Q&A and search with Cntrl +F to find leak. We also have a video on our YouTube channel as well. "Bianca leak" can be searched their to find the culprit.
Good morning, my 2 year old Lelit Bianca has started to trip the fuse in the house panel. It turns on for a few seconds, and then trips. I attached it to a different outlet and same thing. How should I proceed?
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Q Good morning, my 2 year old Lelit Bianca has started to trip the fuse in the house panel. It turn...... Read more answer nowAsked by on December 8, 2023 12:10 pmA Adding more info. After spending 1 day with a multimeter , it seems like there is no problem with either of the 2 boiler elements. There is good continuity there. One thing which seems off is I am not detecting continuity in one of the solenoid valves ( the one which is smaller and in front). There is continuity in the back solenoid (bigger and one on the back). Is that a potential issue?A More info: hot water/steamer element: 12 Ohms resistance. Infinity when i check between one terminal and ground. Espresso head boiler: 14Ohms.Again infinity between one terminal and ground. I think this rules out these as culprits. On the solenoids, I am getting around 620 Ohms ( one in front and smaller in size) on one and 210 on the other (larger and one on the back). A have eyeballed all wires and don't see any issues. Haven't been able to take a look at the main switch yet, it's difficult to access. Any suggestion on what I should check next?A so i disconnected 2 brown wires which go to the high limit safety switch on top of the coffee boiler ( the sampled inclined tank). The machine does not short when these wires are disconnected. The small switch on the center was NOT raised, so it wasn't tripped. Also, i checked for continuity across this switch and it was continuous. I checked resistance and it shows very low zero). I don't know what all of this means :), could this switch be the issue why my machine is shorting?
Good morning! Our Bianca V3 has started yesterday and again today displaying an error on startup. After displaying the firmware version on the LCC it then alternates between the coffee boiler temperature and the error icon and 05 a few times, and then proceeds to operate completely normally. The extended guide on page 30 says "Temperature probe of the steam boiler is faulty or disconnected" and that the steam boiler would be disabled. It however produces normal steam, and displays normal steam temperature on the LCC when pressing the + (I've never changed from the default; it shows 125C right now). Not sure if I should be concerned or not. Have had the machine since Mid-May 23 and have replaced the in-tank water softener/filter once already. Thanks!
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Q Good morning! Our Bianca V3 has started yesterday and again today displaying an error on startup....... Read more answer nowAsked by on October 15, 2023 10:12 amAnswered by the admin
Since the machine is fairly new, it seems to be a loose connection. Please unplug machine from the electrical outlet and allow to fully cool down. Remove top cover and body panel per one of our videos. Follow the double red wire from the steam boiler (vertical and wider) to the brain unit. Unplug from the brain unit and replug into the brain unit. Try to test the machine before putting body panel and top cover back on. Do not stick fingers inside as to avoid personal injury.
My v1 Bianca is leaking steam. I did the pinch test from Jim's video (thank you!) and the leak is coming from the steam overpressure valve. The mamometer confirmed it's leaking even when steam is < 1 bar. Additionally the PID looks great and the steam temps on the LCC look great, so I'm strongly speculating the OPV valve itself is just dumping way too low or stuck open. Is there a way to tweak it? If not, what part number is it? Thanks!
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Q My v1 Bianca is leaking steam. I did the pinch test from Jim's video (thank you!) and the leak is...... Read more answer nowAsked by on October 8, 2023 1:16 amAnswered by the admin
The OPV, steam pressure safety valve and vacuum bleeder valve are three different parts. The OPV is for excessive brew pressure. The Bianca vacuum bleeder valve is for release of vacuum pressure and seals up when there is enough steam built up from the warm up of a cold machine. The Bianca safety valve is for excessive steam pressure when the element, pid sensor, a relay, and/or brain unit allow an overheat scenario.
The vacuum valve and safety valve can leak due to water corrosion. One will either see black, white or green discoloration on the inside portions. They can be descaled after removal from a cold machine and taken apart outside of the machine. However, if the reinstall does not solve the issue, this means water corrosion has usually damaged the inside of these parts beyond a descaling and new ones need to be purchased.
I bought Lelit Bianca v2 couple of years ago and I'm thinking of upgrading. What do I need to get besides the LCC? Is it possible to change the body to white?
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Q I bought Lelit Bianca v2 couple of years ago and I'm thinking of upgrading. What do I need to get...... Read more answer nowAsked by on October 2, 2023 12:16 pmAnswered by the admin
Sorry, the V2 can not be upgraded to V3 at this time as parts are not yet available. This includes a new LCC and internal parts. A white body is also very costly.
I bought a Lelit Bianca V2 from you in the spring of last year. I am running into the spout leak issue from the steam boiler (I watched your video on this). Could I get an estimate for repairing this issue? In the meantime, I’ll just leave the machine on eco mode.
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Q I bought a Lelit Bianca V2 from you in the spring of last year. I am running into the spout leak ...... Read more answer nowAsked by on September 13, 2023 12:15 pmAnswered by the admin We are sorry to read this. In most cases, it is calcium and magnesium build on the valve, and sometimes the PID sensor gets corroded by the same which makes the machine go hotter than it reads, which causes certain parts to prematurely fail. This is why water treatment is so important. Sorry. we are unable to give an estimate because we are uncertain which parts are damaged and the intensity of the cleaning.
My two-year-old (out of warranty) Lelit Bianca stopped working this morning. The power turns on (light ring) but not the LCC. Do I need a new LCC? My model is a V2. It will not heat up. No sign of life other than the power light turning on. Please advise.
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Q My two-year-old (out of warranty) Lelit Bianca stopped working this morning. The power turns on (...... Read more answer nowAsked by on September 1, 2023 2:45 pmAnswered by the admin
We are sorry to hear this. Sorry, it can be the power switch, the LCC, the brain unit or a wire. Too many parts to determine which part is defective.
My pump is sounding like it is working very hard when filling the boiler. When it is under pressure, for example when I backflush or even if I pull an espresso, it sounds normal. I replaced the smaller solenoid (9700045) and checked the plunger on the larger one and did not see any debris blocking it. I also checked and replaced the line/tubing from the water resevoir (although that also did not have anything clogging it). What are the next steps for trouble shooting?
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Q My pump is sounding like it is working very hard when filling the boiler. When it is under pressu...... Read more answer nowAsked by on July 30, 2023 6:39 pmAnswered by the admin
Sorry to read this. pump noises can be attributable to various external causes. Make sure the reservoir water softener is not clogged by testing with the water softener attached. If plumbed in, reconnect in water tank mode to make sure it is not the plumbing line that does not have the 35psi of water pressure. Too high or too low water pressure can cause a sound.
Next, change the actual pump pressure on the pump. In case and decrease slightly to see if there is an improvement in the sound.
Finally, run a descaler per our instructions on our web site. And, check the inbound side of the pump itself for any debris as we have found one pump with clarified butter on the inbound side of the pump. Please do not ask how it got there as we have no clue.
Good Morning, Lelit Bianca V3, Less than a year old. My flow when pulling is now on full flow no matter what position the flow handle is in. From my understanding I would need to replace the flow valve/needle valve in the group head, correct? I wanted to make sure the part I was going to buy from your website was the correct one. Additionally, what may have been the reason it is no longer working? Home use only, but daily. Normal cleaning. Thank you in advance.
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Q Good Morning, Lelit Bianca V3, Less than a year old. My flow when pulling is now on full flow no ...... Read more answer nowAsked by on July 11, 2023 11:05 amAnswered by the admin
It can be a broken gicleur or the threads in the holding nut of the flow control is damaged.
I have a v1 Bianca and while I was descaling I got the Error 3. It sounds like the pump is really struggling. I checked the tube from the tank to the machine and it looks okay. Any suggestions? I have the cover off and don't see anything obviously wrong but I am worried that I haven't had a good flush of the descaler.
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Q I have a v1 Bianca and while I was descaling I got the Error 3. It sounds like the pump is really...... Read more answer nowAsked by on July 2, 2023 5:06 pmAnswered by the admin
Please review our error codes page.
Hello, I am currently in the process of moving overseas for military service in Japan. I will be bringing my lelit Bianca v3 with me, however because I’m moving to Tokyo, they will have 100v/50hz power. Is there any chance you know what parts I would need to swap over ? I’m assuming it would just be the motor and the plug end. Any assistance would be appreciated … as I’d love to purchase the parts I need to convert over and continue using my machine
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Q Hello, I am currently in the process of moving overseas for military service in Japan. I will be ...... Read more answer nowAsked by on June 29, 2023 11:08 amAnswered by the admin
Thank you for your service. Sorry, we would not have any of the parts for a conversion. Just think that we would need the parts for every other country's differences. This is a question that needs to be answered by Lelit, but even more important, the importer in Japan. Again, we are sorry we could not assist.
Hey I got this Bianca from you guys in Dec 2020. We are having an issue with the steam boiler error. In the beginning it was only every now and then, and turning it off and back on again would fix it. It's on a wifi switch, so now that it's gotten worse I'm waking up to find error 3, I'll turn it off and back on, and the pump runs and runs. Then if I immediately turn it off after 5-10 seconds, let it wait a couple more seconds, then turn it back on, a solenoid or something clicks, the pump sound changes and stays on only a moment, and it starts up normally. What could be the issue?
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Q Hey I got this Bianca from you guys in Dec 2020. We are having an issue with the steam boiler err...... Read more answer nowAsked by on May 18, 2023 2:06 pmAnswered by the admin
Sorry to hear this. Here is a list of error codes for the Bianca.
I have owned my Bianca for 2.5 years, with proper regular maintenance. Recently, water began dripping from the over-pressure valve outlet below the group head. it drips slowly, but constantly when the machine is on, eventually filling the drip tray. It has not previously done this. Water does not run out of the OPV when brewing, so i do not believe it is caused by the OPV being too loose. What could be causing this?
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Q I have owned my Bianca for 2.5 years, with proper regular maintenance. Recently, water began drip...... Read more answer nowAsked by on May 8, 2023 4:41 pmAnswered by the admin
Cause: corrosion from water. This question was asked and answered at least twice below. please search for the question and how to resolve.
I watched the video you posted about spout leakage for the Lelit Bianca. It looks like I need to replace the Safety Valve. I have a Bianca V2, which part should I purchase? It seems the part might have changed between the V2 and V3? Also I need to replace the tubing as well, do you sell that?
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Q I watched the video you posted about spout leakage for the Lelit Bianca. It looks like I need to ...... Read more answer nowAsked by on April 24, 2023 11:57 amAnswered by the admin
Please search for part numbers and/or descriptions on our web site. Sorry, we try our best to refrain from answering here because parts do get discontinued and then the links become invalid and hard to find to correct. As far as we know, the safety valve has not changed.
Hello, i have purchased a Lelit Bianca V3 from you. I notice that the grouphead pressure exceeds the boiler pressure by ~1.5. i.e. boiler pressure is set at 9bar and grouphead is showing 10.5 at beginning of the extraction. What do you advise i should do to troubleshoot?
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Q Hello, i have purchased a Lelit Bianca V3 from you. I notice that the grouphead pressure exceeds ...... Read more answer nowAsked by on March 6, 2023 2:23 pmAnswered by the admin
Grouphead pressure is not really related to boiler pressure. It is related, BUT NOT directly proportionally to the pump pressure.
The pressure gauge on the lower front panel is pump pressure reading.
The pressure gauge on the grouphead is a BREW pressure gauge. This gauge shows the result of the resistance that equates from the fineness of the grind, the amount of coffee in the basket AND the tamping pressure. This pressure will likely read differently than the pump pressure gauge as
a) it is measuring different parameters,
b) it is in a different location,
c) it is known to be different even when using a blind.
Can this be used as a commercial machine, can it be used in a coffee shop!?
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Q Can this be used as a commercial machine, can it be used in a coffee shop!? answer nowAsked by on February 15, 2023 4:43 pmAnswered by the admin
We do have clients who have used the Lelit Bianca in a coffee shop, in a mobile coffee truck, and/or mobile catering. In December of 2019, we performed a fund raiser event at a local charity and the Bianca made well over 250 8 ounce cups of cappuccino in a 4 hour period.
Please be aware that some towns, cities, counties, and/or states require NSF approval, and then there are the same that do not require any approvals as it is up to the local health inspectors.
It is best to find out from your local health inspector on the requirements, including the grinder.
What do you recommend as a temperature for the steam boiler? Do most people leave it stock? Any downsides to turning it up?
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Q What do you recommend as a temperature for the steam boiler? Do most people leave it stock? Any d...... Read more answer nowAsked by on February 2, 2023 12:01 pmAnswered by the admin
Leave stock and raise it when entertaining or using in a commercial environment.
I bought a Lelit Bianca from you ~ 2 years ago. Recently I've started to notice some inconsistent steam pressures coming out of the stream wand. In addition, sometimes there are too much water coming out of that wand together with the steam. I'm wondering if this has something to do with scale buildups. From where I live (north NJ), the water is pretty hard. I'm using the BWT BestMax Premium Filter at 0 settings, but I don't know how much that would help softening the water. Either way, I'm wondering if there is some descaling work that I can do on my own, at least to figure out whether scale is the issue or not. Please let me know!
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Q I bought a Lelit Bianca from you ~ 2 years ago. Recently I've started to notice some inconsistent...... Read more answer nowAsked by on January 25, 2023 5:52 pmAnswered by the admin
It sounds like the refill probe is scaled up. It needs to be removed and cleaned with a wire brush. The machine can be dropped off for service if you like.
I want to open the group head for cleaning. Any tips on how to remove the sprayer nozzle MC930-4? It has a wide grove that fits a screw driver. A narrow screw driver doesn't work easily. I'm concerned the nozzle can be damaged since it's soft bronze/brass if I put a lot of force on it.
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Q I want to open the group head for cleaning. Any tips on how to remove the sprayer nozzle MC930-4?...... Read more answer nowAsked by on January 4, 2023 1:04 pmAnswered by the admin
Just use backflush detergent to clean. Please do not run the risk of taking apart the grouphead if you are usnure what you are doing.
We use filter water with the softener. We change softener every 6 months. And every 2 months we descale with urnex.
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Q We use filter water with the softener. We change softener every 6 months. And every 2 months we d...... Read more answer nowAsked by on January 3, 2023 11:54 amAnswered by the admin
We suggest not descaling unless there is a problem with the machine.
Our lelit Bianca espresso machine all of a sudden won’t stop creating steam in the overflow value - I tried to descale it and cycled the machine off but still having issues, do you have any suggestions on what we should do?
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Q Our lelit Bianca espresso machine all of a sudden won’t stop creating steam in the overflow value...... Read more answer nowAsked by on December 29, 2022 11:55 amAnswered by the admin What specific water are you using and what water treatments have been implemeneted since first use?
I purchased a Lelit Bianca Pro line PL162T from you less than a year ago and have had problems with pressure. It has been very difficult to get reasonable pressure, even with very fine grinds. Now, I am getting no pressure at all. Either the pressure gauge is not functioning and/or the pump is not working well.
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Q I purchased a Lelit Bianca Pro line PL162T from you less than a year ago and have had problems wi...... Read more answer nowAsked by on December 27, 2022 10:30 pmAnswered by the admin Well, there are three pressures. The steam pressure on the steam pressure gauge on the front panel. Second, there is pump pressure on the pump pressure gauge on the front panel. Third, there is brew pressure gauge which is located on the grouphead. Hence, we are unsure if you are referring to the pump pressure or the brew pressure. As for no pressure at all, which gauge? Lastly, just post the specific issue in a NEW question. Second, do not offer the solution. The reason is that your water softener may be clogged and my not allow pump pressure nor brew pressure to increase. Lastly, when is the last time you recharged the water softener and how many months ago did you replace it? We are unsure what you mean reasonable pressure. Do you mean pressure too high or too low? And, which gauge?
I am located in San Diego, we have some exceptionally hard water (2021 report 14.9 gr/gal), ph ~ 7.5, confirmed out of my tap with meters. I am not planning on plumbing the unit. I am limited to using the tank. Is there an under-the-sink filtration / softener system that can be plumbed to a tap? Can the BWT system be plumbed to a tap?
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Q I am located in San Diego, we have some exceptionally hard water (2021 report 14.9 gr/gal), ph ~ ...... Read more answer nowAsked by on November 21, 2022 12:31 pmAnswered by the admin
We strongly suggest diluting the tap water without 50-80% of distilled water and continue to use the Lelit water softener (recharging every week and repalcing every 6 months). The BWT may counteract the Lelit softener. Hence, if using the BWT to a separate dispensing faucet, then use the BWT only.
The steam arm has become stiff and creaky. The arm is stiff even when the machine is hot. I have not been using the water filter because my municipal water was tested and it is pretty soft. I descale the machine about once a year. How can I fix the stiff steam arm?
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Q The steam arm has become stiff and creaky. The arm is stiff even when the machine is hot. I have ...... Read more answer nowAsked by on November 4, 2022 4:07 pmAnswered by the admin
The ball joint may need some high temp food grade grease, such as Petrol-Gel or equivalent.
I purchased my Lelit Bianca from you about 2.5 years ago. It’s generally been fantastic, but lately it has started to leak from the e61 grouphead exhaust port when brewing. Previously it would discharge water after brewing finished, which seems like the normal operation. Now, however, I’m getting a small but continuous drip while the pump is operating. For what it’s worth, the machine seems to be maintaining as much pressure as it ever had. So a/ is this a problem, and b/ if so, how should I fix it?
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Q I purchased my Lelit Bianca from you about 2.5 years ago. It’s generally been fantastic, but late...... Read more answer nowAsked by on October 25, 2022 7:18 amAnswered by the admin
Please backflush as particles may be holding the valve open. Otherwise, it can be too fine a grind that is creating too much back pressure.
My under warranty machine will now not work on any 15amp circuit in my house. It will trip any NEW 20amp GFI circuit. It will only work on a 20amp non-gfi circuit. Please advise.
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Q My under warranty machine will now not work on any 15amp circuit in my house. It will trip any NE...... Read more answer nowAsked by on October 12, 2022 1:49 pmAnswered by the admin
This means you have a short inside the machine somewhere. The short can be a heating element inside either boiler, the solenoid valve, or wiring that burned up and is touching metal. The machine, unplugged from the wall outlet, would need to be visually inspected inside with both top cover and body panel removed. The wires would need to be removed from each heating element, and the element tested for an ohm reading which can range from 8-20 ohms.
My Bianca, purchased at 1stLine 12/2020, trips outlet breaker seconds after the machine is turned on right after the temp is noted. This is NOT a GFCI issue as it trips ANY outlet, GFCI or otherwise, it has been tested on. I appears the load on the heating elements is causing the fail. I have removed the cover and back of machine. Machine is dry (dusty even...) inside. Electrical and plumbed connections are tight. Please advise as to how to proceed with repair/warranty. I am located in San Francisco Bay area. Local referral would be appreciated.
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Q My Bianca, purchased at 1stLine 12/2020, trips outlet breaker seconds after the machine is turned...... Read more answer nowAsked by on September 21, 2022 9:54 pmAnswered by the admin
A multi-meter is needed to check the ohms or each heating element. All parts and wires need to be inspected for damage or a short. If all the GFI outlets are older than 3-4 years, it could be bad GFIC outlets.
Today my steam valve knob came unthreaded from the the machine and would not turn on the steam on. It seems that the set screw that holds the knob onto the cable threads may have snapped. I haven’t had any luck finding the part number for that piece. Any help would be appreciated.
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Q Today my steam valve knob came unthreaded from the the machine and would not turn on the steam on...... Read more answer nowAsked by on September 17, 2022 10:14 amAnswered by the admin
Sorry for the delay. We have learned a few machines did not have "any or very little glue/sealant" to hold the threaded fitting to the inside of the wood knob. If you have a permanent glue to place on the inside of the wood, this would work. The c-clip does need to be removed from the stem before re-insertion.
My Bianca purchased at 1stLine 12/2020 is now tripping GFCI 110 outlets. Worked fine before leaving for 1 week vacation. Upon return, I turned on machine and it immediately tripped the circuit after lighting the LCC. Checked several outlets, same result. Please advise.
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Q My Bianca purchased at 1stLine 12/2020 is now tripping GFCI 110 outlets. Worked fine before leavi...... Read more answer nowAsked by on September 13, 2022 5:29 pmAnswered by the admin
Please review our white paper on GFIC.
Hi all, question about V2 machine. The pressure profile bar stopped working/showing the actual pressure at the time of pulling a shot. Why would this be? What is the reason(s) this gauge stopped working all of the sudden today after turning the machine on?
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Q Hi all, question about V2 machine. The pressure profile bar stopped working/showing the actual pr...... Read more answer nowAsked by on September 3, 2022 10:13 amAnswered by the admin
It needs resistance in the portafilter to show resistance pressure, or the gauge area tube area is corroded with oxidation of limescale.
I am looking to buy a single spout portafilter for my Lelit Bianca and you have two on your website that are the Lelit brand and I’m not sure which one to get. One is 79.99 and the other is 89.99. Is there any difference between them?
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Q I am looking to buy a single spout portafilter for my Lelit Bianca and you have two on your websi...... Read more answer nowAsked by on July 28, 2022 12:33 pmAnswered by the admin
We recommend the higher price one as it is the more modern design like the Bianca.
Hello, my Bianca that I bought from you 2 years ago has recently started dripping into the tray from the little fitting after it's warmed up. It's a drip and also see some condensation from maybe steam. I have it plumbed in running through a filter made for coffee/espresso machines by Homeland HCWS. I drain the steam boiler regularly and my water is clear. How can I figure out what this could be? Thank you for your time, I've enjoyed this machine very much. It's been trouble free since you replaced my gliceur when I received it.
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Q Hello, my Bianca that I bought from you 2 years ago has recently started dripping into the tray f...... Read more answer nowAsked by on July 25, 2022 12:28 pmAnswered by the admin
Sorry to hear about this. The top cover would need to be removed. Power on the machine and allow to heat up. WARNING! Do not stick your fingers inside as it will get very hot. You will see two hoses exiting the steam boiler - one on the horizontal safety valve and one on the vertical vacuum breaker bleeder valve. Check to see which hose has a steam vapor going through. Be careful as you can squeeze each one for 2 seconds to see if there is a visible or verbal puff. If yes, this is usually corrosion from hard or too pure water. After the machine is completely cooled down and unplugged from the electrical outlet, both hoses can be removed by tugging on them. They may break. The affected part can be removed and soaked in descaler solution overnight. Then rinsed and reinserted using 2-3 rounds plumbers tape on the threads. Test. If problem continues, the part would need to be replaced as well as the water choise needs to be re-evaluated. We are not water treatment experts, so we are unsure about the system you have.
Have been very happy with our Bianca for nearly three years now. This morning I pulled two espresso’s and on the third one with no warning no water is being released into the grouphead when I pull the lever. Both boilers are heating up and the steamer seems to be working with a little less pressure. Can you help me, please
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Q Have been very happy with our Bianca for nearly three years now. This morning I pulled two espres...... Read more answer nowAsked by on July 15, 2022 8:20 pmAnswered by the admin
Please check without coffee. Your water softener may also be clogged.
A No water coming out of Grouphead, so no coffee in Porto filter installed during pull. Water softener has been disconnected. This response is for the Q & A page. I have been communicating through email and have reached an impasse with tech support. No one is communicating with me. I have sent two requests; no response. At this point I’m just replacing parts, guessing at what the problem could be. I have thoroughly cleaned the Grouphead, checked all of the solenoids for obstructions, checked the heating elements, replaced Y joints which exploded previously, replaced the Grouphead Lever microswitch, replaced the steam boiler safety valve, replaced the Vacuum breaker valve (which corrected the leaking problem from the boiler. Grabbing at straws at this point, but could it be the probes which could be causing a bad reading?
I really have two questions: the first is for the Lelit detergent that the manual notes (PLA9201). I cannot find that on first line website. I’m wondering if this is a special kind of detergent, or if I could just as easily use 3.5 g of Urnex detergent for coffee machines, then following the back flush procedures in the manual. My other question is regarding the Lelit resin filter. I want to make sure that I understood the process from your YouTube video. That is that I can put the 70 L filter in a glass of salt water for 20 minutes, then flush it out with fresh water for five minutes and continue to use this for one year before replacing. Thought I’d ask before doing something I would regret!
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Q I really have two questions: the first is for the Lelit detergent that the manual notes (PLA9201)...... Read more answer nowAsked by on July 7, 2022 12:58 pmAnswered by the admin
Urnex Cafiza can be used for backflushing, BUT NOT used for descaling as some customers confuse.
Water softening recharge instructions can be reviewed.
I bought a Lelit Bianca from you in mid-2020. I am wondering if you can advise on what sort of service should be done beyond backflushing, and who you recommend? I appreciate these machines are quite specialized and I imagine that the technicians doing such work are not ubiquitous. I am hoping you can give me an idea of when I should have my Bianca serviced by a professional, and if so, how I might go about setting that up, when necessary. The only issue we have had thus far is that the mechanism by which the machine notifies us that the reservoir is out of water is non-functional, so we have to watch the reservoir level a little more closely. We haven't noticed any issues with the machine as a result, nor any other issues. Thanks!
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Q I bought a Lelit Bianca from you in mid-2020. I am wondering if you can advise on what sort of se...... Read more answer nowAsked by on July 5, 2022 3:33 pmAnswered by the admin
We do not suggest descaling unless there is a water issue causing machines issues.
As for the low water notification, please make sure the black audio cable under the machine is taken out on both ends and re-inserted.
I'm currently on the wait list for the V3 Bianca. I'm currently researching puck screens and wanted to know if the size should be 58.5 mm. I'm looking at the normcore. Do you have a better suggestion?
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Q I'm currently on the wait list for the V3 Bianca. I'm currently researching puck screens and want...... Read more answer nowAsked by on June 29, 2022 12:14 pmAnswered by the admin
Sorry, at this time, we can not confirm a fitment of the "normcore" nor any other suggestions of alternatives.
Need to automate a bit my Bianca with Wi-Fi outlet or something. Please advise. Regards.
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Q Need to automate a bit my Bianca with Wi-Fi outlet or something. Please advise. Regards. answer nowAsked by on June 15, 2022 2:31 pmAnswered by the admin
Wemo.
Follow-up answer stemming from my 7 JUN Question: Good afternoon 1st line Equipment, In response to your suggestion on troubleshooting techniques for my bubbling Lelit Bianca over pressure bypass valve the following applies: I was able to crimp the clear hose and stop the bubbling. Hose Identifying Location: Viewing from the top, facing the espresso machine straight on working with the larger boiler on the right, I crimped the horizontal plastic tube that comes off the horizontal brass fitting that is connected to the series of nuts that go in the vertical near center of the boiler. Meaning, the hose that I crimped and stopped the air from bubbling out the bypass on the front of the machine was the short clear hose that comes off the top of the right boiler from the center towards the upper left-hand quadrant of the top of the boiler (hose lays horizontally on boiler). After the boiler the tube I crimped immediately joins a plastic “y“ fitting. Please let me know at your earliest convenience if this is a repair that I am able to buy the parts from you and facilitate the repair myself. I do have pictures and video available. I do not see any sediment or minerals in the clear tubing, all water looks clear, and as I said earlier this espresso machine has been on the BWT filtering system since purchase. Thank you for your assistance, Randy
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Q Follow-up answer stemming from my 7 JUN Question: Good afternoon 1st line Equipment, In response ...... Read more answer nowAsked by on June 9, 2022 4:25 pmAnswered by the admin
This seems to be the safety valve.
Jim, good evening. I have the Lelit Bianca that I bought from you approximately three years ago. I have had great enjoyment from it and good reliability. About a week ago as it would warm up from a standby condition it would start bubbling out of the front of the face plate from the bypass just behind and underneath the Porta filter back flush port. I have I have read all the questions and answers for the Lelit Bianca and it seems like most of the time issues can be related to the quality of water I want to say right upfront since I purchased this machine from you it has been on a BWT water filter system the entire time. What is occurring is when it comes up in temperature from a standby mode pretty quickly it starts bubbling with a very light airflow, slighter than a whisper and does that continuously as it comes up and maintains temperature. I have the steam boiler at 268° and the espresso boiler at 203°. It doesn’t matter how high I run the steam boiler or how low I run it I still get this bubbling about one bubble every second or two out of the bypass. When I adjust the temperature to the steam boiler I get a decrease in pressure when I reduce it and an increase in pressure when I increase it, nothing feels unusual or leads me to think I have an overtemperature occurrence. I have pictures and video if that’s helpful. My uneducated opinion is I have a minor valve failure, where I am not getting a good seal resulting in a very minute amount of air with moisture escaping from the boiler. Thank you for your assistance and recommendations on how I can fix this.
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Q Jim, good evening. I have the Lelit Bianca that I bought from you approximately three years ago. ...... Read more answer nowAsked by on June 7, 2022 10:30 pmAnswered by the admin
We have found, in cases of limescale or oxidation, either the bleeder (vacuum breaker) valve or the safety valve or both would not create a good seal. One way to test this is to remove the top cover and pinch one hose at a time (both on steam boiler) to determine which part is leaking. When pinched, the bubbling should stop. WARNING!!! BE VERY CAREFUL as one can get burned and we assume no responsibilities for any injuries or damages from performing this diagnostic task. You may also see the bubbling without pinching.
We bought our Bianca from 1st Line and recently the brew lever is sticking and we aren’t sure whether it needs to be oiled, replaced etc?
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Q We bought our Bianca from 1st Line and recently the brew lever is sticking and we aren’t sure whe...... Read more answer nowAsked by on May 16, 2022 2:13 pmAnswered by the admin
This is a result of backflushing with too much detergent or purified water - both result in the lubrication being removed. We suggest high temp food grade grease inserted in the cams at the inside end of the stem of the grouphead lever. Otherwise, over time, coffee oils may re-grease this area.
We bought our Bianca from 1st Line and recently the brew lever is sticking and we aren’t sure whether it needs to be oiled, replaced etc?
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Q We bought our Bianca from 1st Line and recently the brew lever is sticking and we aren’t sure whe...... Read more answer nowAsked by on May 16, 2022 2:04 pmA I purchased a Lelit Bianca from you last month. I was wondering if you have any care recommendations if I am not going to be using the machine for a "long time". I'm not sure what the cut off time would be... but say 2 weeks or even 1 month. Should I be somehow draining the water out of the machine or doing anything else to it? How much time away would you recommend doing something?
Can I use "Urnex Dezcal Coffee and Espresso Machine Descaler" to descale Lelit Bianca? I can't find PULY DESCALER ESPRESSO LIQUID in your shop. How often should I descale my machine if water is hard? Is any way to check the limescale in the boilers?
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Q Can I use "Urnex Dezcal Coffee and Espresso Machine Descaler" to descale Lelit Bianca? I can't fi...... Read more answer nowAsked by on May 16, 2022 2:01 pmAnswered by the admin
We do not recommend descaling. It is better to be preventative with controlling your water to be soft. Watch our videos on YouTube.
I’m looking for the gigleur that works with the pressure paddle from the grouphead of the Lelit Bianca v2. Didn’t find it on the online store, do you have any stock of it?
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Q I’m looking for the gigleur that works with the pressure paddle from the grouphead of the Lelit B...... Read more answer nowAsked by on March 29, 2022 4:13 pmAnswered by the admin
Hi,
Here is a link to the part: 2200102.
Im looking for a nut that goes in the paddle for the bianca. I do woodwork and would like to try and make a slayer type paddle mod for the bianca without destroying my current paddle. Have any old defective ones that I could take the nut out of, or can I buy just the nut inside the paddle? (spline receiver)
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Q Im looking for a nut that goes in the paddle for the bianca. I do woodwork and would like to try ...... Read more answer nowAsked by on March 28, 2022 4:02 pmAnswered by the admin
Hi,
Sorry, the nut/screw is only available with the Lelit Grouphead Flow Control Assembly.
I will be traveling in about a week and my Lelit Bianca, which I've previously used daily, will not be used for four to eight weeks. Can you please advise if there's anything I should do before, during (I may be able to have someone check in on it, maybe weekly), or after?
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Q I will be traveling in about a week and my Lelit Bianca, which I've previously used daily, will n...... Read more answer nowAsked by on March 7, 2022 3:32 pmAnswered by the admin
Empty water reservoir. Open steam and hot water valves to allow evaporation of both boilers. Lift lever on grouphead to allow evaporation of grouphead.
Upon return, recharge the water softener AND fill reservoir and run water through grouphead (24 ounces) and allow steam boiler to refill. After refilling stops, remove 4 cups of water from the hot water wand/valve every 5 minutes until a reservoir full of water is depleted.
I have my Bianca connected to power through a Tripp-Lite surge protector and have since new. That said, I came down to find the machine powered down. It was still warm and I had draw espresso earlier. I noted there was no power to the outlets and thought at first this was the issue. When I relocated the machine to a new counter space and different set of outlets, immediately the machine tripped the GFCI. This occurred whether plugged into the outlet directly or through The Tripp surge protector. No other appliances responded this way. When I plugged it in the second time it did not trip the GFCI. I then noticed the machine go led screen go through its startup and see the boiler is not heating up and 67 degrees is flashing in the display. Are you familiar with this condition and have any advice on how to remedy it? Thanks much.
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Q I have my Bianca connected to power through a Tripp-Lite surge protector and have since new. That...... Read more answer nowAsked by on February 7, 2022 2:35 pmA Follow up to the inquiry. I was told by your customer support when I called, that the way to get tech support was via a question here. Can you tell me if I am asking the community or tech support at this point? If this is the incorrect approach to support, can you reach out to me with a path forward please? Thank you kindly.
I am interested in buying Lelit part #1000185. You have it listed for sale on your website, but there appears to be no way to purchase without including the wood paddle, which I don’t need. My Bianca is down now due to me over torquing the threads in the nut and I’d like to purchase immediately.
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Q I am interested in buying Lelit part #1000185. You have it listed for sale on your website, but t...... Read more answer nowAsked by on February 1, 2022 1:17 pmAnswered by the admin
We are sorry as these are kitted together.
I am interested in the Lelit Bianca. I have a Pelican dual tank whole-house system. Will that be adequate?
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Q I am interested in the Lelit Bianca. I have a Pelican dual tank whole-house system. Will that be ...... Read more answer nowAsked by on January 31, 2022 5:59 pmAnswered by the admin
We are very sorry that we are not water nor water treatment experts to be able to answer your question.
Our Bianca is having really low flow on the hot water side. Any suggestions?
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Q Our Bianca is having really low flow on the hot water side. Any suggestions? answer nowAsked by on January 31, 2022 3:48 pmAnswered by the admin
Please spend time to scroll down this Q&A area and find the answer which is already posted.
Would using the Lelit softener filter along with Crystal Geyser Spring water hurt anything. Crystal Geyser is pretty’s soft water to begin with. According to their fact sheet, link below, the total hardness is 90. Do you suggest continuing to use the softener along with the referenced spring water? Preventing scale is my biggest concern. Also, do you guys recommend “recharging” the Lelit resin softener? I hear mixed opinions in that. Thanks in advance. https://www.crystalgeyserplease.com/wp-content/uploads/2021/06/2021-NORMAN-SPRING-SOURCES-OFFICIAL-REPORT.pdf
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Q Would using the Lelit softener filter along with Crystal Geyser Spring water hurt anything. Cryst...... Read more answer nowAsked by on January 25, 2022 1:56 pmAnswered by the admin
We strongly suggest recharging the water softener weekly. As for the brand of water, we are unable to comment as we have seen it go both ways - good and bad.
Hi. The steam wand on my Bianca now gets hot after steaming a drink, to the extent that it's not possible to touch the wand after steaming consecutive. I've investigated, and it appears the plastic tube within the wand doesn't sit well in the gasket where it attaches at the top, such that steam leaks and travels outside of the plastic tube before exiting the wand at the tip. I was hoping it might be possible to replace the top gasket where the plastic tube fits such that the plastic tube fits tightly once again. Looking at the Bianca parts page, I did not see the part. I'm also not certain this is my issue. However, the wand works perfectly otherwise. Could you please suggest the appropriate part or further troubleshooting steps? Thank you!!
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Q Hi. The steam wand on my Bianca now gets hot after steaming a drink, to the extent that it's not ...... Read more answer nowAsked by on January 25, 2022 1:43 pmAnswered by the admin
If purchased from us, please use the contact form on our web site to start the support process.
Good morning, I own a Bianca V2 and need part 4100003 with fs037. I reached out to Lelit and they sent me your website and information. They told me to order it from your company.
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Q Good morning, I own a Bianca V2 and need part 4100003 with fs037. I reached out to Lelit and they...... Read more answer nowAsked by on January 18, 2022 2:29 pmAnswered by the admin
These are usually sold only in our kit. Please use the contact us form on our web site as we barely ever replaced these.
I have operated my Lelit Bianca for two years without a problem. After cleaning the screen/gasket, back flushing, and changing from water softener cartridge to Oscar, I noticed that the water flow steadily reduced during a shot, and the shots were taking much longer to pull. I measured the water flow with paddle at max opening and no portafilter, and saw 2.6g/s at start, which then dropped to 1.9g/s steady-state, and took 60 seconds to get to a total of 100g of water. A repeat of the above setup showed an even lower steady state of 1g/sec, and took 90 seconds to get to 100g of water. I opened up the flow valve even more by removing the paddle, and got 7g/s at initial start, which decreased to 4g/s at steady state. It took 21 seconds to get 100g. I did a repeat of this setting, and got 5g/s initial flow, with a 2g/s steady state. It took 45 seconds to get 100g. I have no idea why the flow rates are decreasing by so much. I find that if I continuously move the paddle back and forth during a shot, the water flow seems to be more uniform, and I can get about 5g/s flow rate and 100g of water in 23 seconds. What do you think is the problem?
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Q I have operated my Lelit Bianca for two years without a problem. After cleaning the screen/gasket...... Read more answer nowAsked by on December 31, 2021 8:17 pmAnswered by the admin We would suggest removing the water softener and testing without it. Your filter may be clogging. Second, then run a quick descaler through the grouphead only. Let sit for 2 hours and then test with a rinse. Third, please check the gicleur inside the grouphead. The paddle and needle valve assembly need to be removed to inspect.
Is it normal that most of the detergent remains undissolved in the blind filter after backflushing? I use the ascaso detergent and the dosing spoon of the Pallo/Coffetool grouphead brush, and follow backflush instructions in the Lelit Bianca user manual (5 times for 10 seconds each, etc). The machine seems clean and is working perfectly fine, but I feel that not enough detergent is being utilized when I backflush
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Q Is it normal that most of the detergent remains undissolved in the blind filter after backflushin...... Read more answer nowAsked by on December 30, 2021 4:10 pmAnswered by the admin Too little water or too much detergent. Adjust accordingly.
My Lelit Bianca has worked great since purchase ~2019. I started the first three months with Lelit Water softener and the past 3 years plumbed in with BWT water system. This morning the machine (both boilers) were at operating temperature and a couple tablespoons of water were very slowly dripping out of the hot water wand with the Lelit pump cycling on/off as the pressure was escaping with the associated water. It has only happened once. The valve was secured in the same manner since purchase when this happened. When we cycled the wand hot water knob, the dripping stopped. Note: I would think there might be a gasket that needs to be replaced on occasion? If so can I get the part number and replacement instructions please so I can order from you? Also I would replace the steam wand gasket at the same time if that will be required eventually. Thank you, R. Pierson
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Q My Lelit Bianca has worked great since purchase ~2019. I started the first three months with Leli...... Read more answer nowAsked by on December 29, 2021 11:27 amAnswered by the admin Please make sure to never overtighten the knobs. The knobs should be closed until the steam stops. You may have had a particle which now cleared. Just keep an eye on it.
Can the water tank be easily filled if the machine is under a wall cabinet that's 17" off the counter?
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Q Can the water tank be easily filled if the machine is under a wall cabinet that's 17" off the cou...... Read more answer nowAsked by on December 28, 2021 12:50 pmAnswered by the admin Sorry, but it will be very difficult. The reservoir assembly would need to be put on the side. We also recommend always filling your reservoir outside the machine so that you do not get water accidentally into the machine and cause a short.
We own the Lelit Bianca for the past month and been using the Lelit Filter 70L with it. I finally just got a TDS meter and measured our water coming out of the boiler. Before Lelit, our tap water measures ~250ppm. Coming out of the boiler, the water measures ~1050ppm. I also tasted the water to be saltier than our tap water. Is this right?
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Q We own the Lelit Bianca for the past month and been using the Lelit Filter 70L with it. I finally...... Read more answer nowAsked by on December 27, 2021 1:31 pmAnswered by the admin
Sorry for the delay as we had to ask Lelit about this as we admit we are not water experts.
First, the softener needs to be rinsed after a recharge in a salt water bath - usually 5 minutes or more for sinsing.
Second, Lelit stated, "yes, it is normal, you have to completely flush the boiler. It is happen because of the concentration of TDS in the boiler due to the steam production: let assume in the boiler you have 1 L of water with 100 ppm. If you consume 0.1 L of steam and you fill the boiler with new freshwater you have in 1 L 110 ppm TDS."
Third, Lelit stated, Following the client’s description we understand that he measured the water coming from the boiler, meaning while the machine is ON. The Conductometer/TDS meter measures the conductivity of water, some models convert the data expressed in μs/cm to ppm by a conversion factor, that generally is between 0.5 and 0.65. For example: 100 μs/cm = 50 ppm CaCO3. The measure displayed by TDS meter is temperature dependent: Water electrical conductivity increases with temperature but with a non-linear behaviour. Consequently, the fractional change per degree Celsius m f is not constant. Generally the TDS meter are accurate at 20-25°C. (image provided by Lelit)
My hot water wand has very low pressure - for steam and at portafilter are fine. I use the machine most mornings and it is most often powered on about six hours. Water used is distilled with Third Wave Espresso packets and I use the Lelit filters, changed every 2-3 months. Ideas?
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Q My hot water wand has very low pressure - for steam and at portafilter are fine. I use the machin...... Read more answer nowAsked by on December 12, 2021 3:55 pmAnswered by the admin Sorry, but we have made videos not to use any formulated waters using distilled waters. The problem is limescale builds up in the machine's steam boiler. The limescale then slides down the stainless steel wall of the steam boiler. It builds up and clogs the the water exit pipe at the bottom of the steam boiler which goes to the hot water valve. We have already answered this in a question below: "Yes, you may need to even leave the steam valve open longer as this will be the only way to get solution into the steam boiler without opening up the machine. Try to funnel the steam to a vessel that can take the heat. The boiler can eventually run out of steam and rebuild. You will hear the pump refill the water that was converted by steam. As for #12, please skip." and "We have seen this on a few Bianca espresso machines. It is limescale that clogs the pipe from the water valve to the bottom of the boiler. Please run a descaler through the steam boiler by opening the steam valve (since the water valve is not working) for at least one hour so the solution can reach the boiler. Check back in 24 hours and see if the hot water valve works. If not, then more solution is needed. Remember to remove the water softener before inserting the solution. Here is a guide." Please click on the links.
I’m a bit overwhelmed by your water treatment options. I just ordered a Lelit Bianca from you and would like to plumb it. It’s next to a standard residential kitchen sink and we pull maybe 10-20 shots a week, 5-6 of which will have milk steamed as well. I’ve fixed and replaced a lot of faucets and done minor plumbing work so I’m relatively confident I can install a unit if someone can help me spec the right parts. What do you recommend? Thanks,
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Q I’m a bit overwhelmed by your water treatment options. I just ordered a Lelit Bianca from you and...... Read more answer nowAsked by on December 6, 2021 12:53 pmAnswered by the admin
We recommend using it in tank mode for at least 3 weeks.
As for plumbing, it is not easy and everyone has different scenarios. We have a guideline to be used for plumbing in.
Hi, I had the question about the malfunctioning hot-water wand, above. You recommended descaling using the steam wand to pull the water (and descaling solution) through the boiler. To be sure I understand: you’re saying to leave the steam wand open for at least one hour, then let the machine sit with the descaled inside for 24 hours, correct? Do I need to worry about the optional step #12 in the descaling guide you posted?
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Q Hi, I had the question about the malfunctioning hot-water wand, above. You recommended descaling ...... Read more answer nowAsked by on November 29, 2021 7:37 pmAnswered by the admin
Yes, you may need to even leave the steam valve open longer as this will be the only way to get solution into the steam boiler without opening up the machine. Try to funnel the steam to a vessel that can take the heat. The boielr can eventually run out of steam and rebuild. You will hear the pump refill the water that was converted by steam.
As for #12, please skip.
Hi, I purchased a Bianca from you two years ago. For the most part it has been working great, but recently the hot water wand stopped dispensing water. It does nothing when I turn the knob. Everything else (steam, group head) works as it should. I’m using NYC water with the in-tank Lelit filter. Thanks.
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Q Hi, I purchased a Bianca from you two years ago. For the most part it has been working great, but...... Read more answer nowAsked by on November 26, 2021 9:03 amAnswered by the admin
We have seen this on a few Bianca espresso machines. It is limescale that clogs the pipe from the water valve to the bottom of the boiler. Please run a descaler through the steam boiler by opening the steam valve (since the water valve is not working) for at least one hour so the solution can reach the boiler. Check back in 24 hours and see if the hot water valve works. If not, then more solution is needed. Remember to remove the water softener beofre inserting the solution. Here is a guide.
Hi, I read in the past in these questions Brita Filters can be used. Is this a good idea? Do you think Brita Filters can damage the machine in any way?
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Q Hi, I read in the past in these questions Brita Filters can be used. Is this a good idea? Do you ...... Read more answer nowAsked by on November 24, 2021 2:37 pmAnswered by the admin
Brita is ok, but after the 1st week of usage, their softening mechanism does not work as well. By the 3rd week, it is shot. It is good for filtering other contaminants. At the end of the day, do NOT use any formulated waters.
I am looking to purchase the new IMS portafilter baskets for my Lelit Bianca. The part # is PLA180S but specifically looking for the newer version that features the IMS baskets. Do you carry this or can you order it?
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Q I am looking to purchase the new IMS portafilter baskets for my Lelit Bianca. The part # is PLA18...... Read more answer nowAsked by on November 23, 2021 2:51 pmAnswered by the admin
Sorry, these will not be available until next year.
Hi, is it possible to just get a replacement wooden paddle (walnut color) for a Lelit Bianca? I don’t mean the whole wooden parts kit, just the paddle on the flow controller. Thanks for any help you can provide. The part number on the parts page is 410003
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Q Hi, is it possible to just get a replacement wooden paddle (walnut color) for a Lelit Bianca? I d...... Read more answer nowAsked by on November 21, 2021 2:36 amAnswered by the admin
Sorry, we are unable to break up kits.
My water continues to have a pH of 7, which is not corrosive at all. To me this sounds like a manufacturing defect. Their paint is flaking off. I’ve used the machine for less than 12 months. This should be considered a warranty claim by Lelit. Posting your response on the Q&A tosses the blame on me and that’s not fair.
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Q My water continues to have a pH of 7, which is not corrosive at all. To me this sounds like a man...... Read more answer nowAsked by on November 18, 2021 1:32 pmAnswered by the admin
We understand and appreciate your feedback. Please understand our reasoning and we work is based on cause and effect. We are only guessing the water. It may be your cloth or the pressure applied.
However, this is the first report of the logo being washed or taken off. Not one other customer in 3 years has reported this. As with any painted item, it is subject to wear and scratches. In fact, the very first prototype still has its logo intact.
Other machines have painted steel frames and scratches tend to rust. Many espresso machine manufacturers usually do not cover cosmetics.
Please email us a picture with a serial number of the machine and a picture. We will see what Lelit decides.
Also, to have this repaired means the entire machine needs to be disassembled to remove the entire front panel which is on the front frame. This means both valves on front come out, the grouphead, LCC, and power button and gauge have to be removed. Please search for the panel on our site MC1400159 and you will see the panel. We also have a sticker that is slightly larger than the painted logos MX129.
Is there a replacement red "Lelit" label for my Bianca? I was unable to find one in the parts catalog. Surprised it is falling apart in 10 months. I do not use any cleaning solvents or abrasives, only water and a clean microfiber cloth. A photo can be provided.
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Q Is there a replacement red "Lelit" label for my Bianca? I was unable to find one in the parts cat...... Read more answer nowAsked by on November 15, 2021 4:40 pmAnswered by the admin
We are very sorry to hear about this as this is the first we heard or seen of this issue. Lelit replied, "...the LELIT logo on Bianca is not a sticker, it’s applied as paint." Your water may be corrosive to the point that it removed the paint.
I am moving from NY to TX at the end of the month and need to pack up my Lelit Bianca in a way that gives it the best chance of avoiding damage. Do you have any tips or advice on how to do this? Do you know of any businesses in NYC that would help to do this or do you sell packing material that would help with this?
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Q I am moving from NY to TX at the end of the month and need to pack up my Lelit Bianca in a way th...... Read more answer nowAsked by on November 8, 2021 2:38 pmAnswered by the admin
Best to use the original packaging. Make sure both boilers are drained. Leave the steam and hot water valves open as well as the grouphead lever in the up position. This will allow any water that may freeze to push out and not damage the pipes.
While brewing an espresso today I felt a pop in the pressure wand and the pressure rose as I was sweeping the wand to the left. I then brewed another coffee and it ran a full 12 bar no matter what I did with the wand.
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Q While brewing an espresso today I felt a pop in the pressure wand and the pressure rose as I was ...... Read more answer nowAsked by on October 18, 2021 12:48 pmAnswered by the admin
The pump pressure has no relationship to the steam boiler.
When you hear the pump, make a note of the steam pressure gauge reading. Test while sitting still powered on for a few hours.
I bought a Bianca from you approx. 26 months ago. It's been going strong, on about 14 hours/day on a timer pulling 4-6 shots/ day. Wondering what I should do in terms of medium/ long-term grouphead maintenance. Should I replace the gaskets in the group/ relube everything, change-out any internal metal parts with your e61 kit, or something else? If I find scale on the mushroom, do you recommend descaling with Puly as-per Lelit's directions, or will the Durgol decalcifier you sell do the trick? I use an in-tank Lelit filter with tap water, and will only descale if necessary.
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Q I bought a Bianca from you approx. 26 months ago. It's been going strong, on about 14 hours/day o...... Read more answer nowAsked by on October 12, 2021 1:40 pmAnswered by the admin
Please read the entire Q&A. Portafilter gaskets and screens should be replaced every 6-12 months. The filter should be recharged every week and replaced every 6 months. Descaling should only occur if there is an issue.
Hello, I own two Lelit Bianca’s. I recently purchased one last month and started to notice the steam pressure is not as strong as before. My older Bianca does not have this issue. Both machines are set to the same pressure 1.5 and at 260 Degrees. Steaming milk seems to take twice as long on this new machine compared to my older one and the steam seems to Sputtering when steaming. I would like to send a video to show what i am referring to in hopes you might have some guidance.
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Q Hello, I own two Lelit Bianca’s. I recently purchased one last month and started to notice the st...... Read more answer nowAsked by on September 27, 2021 4:18 pmAnswered by the admin
There is a possibility that your steam boiler is overfilling on your new machine as the water refill probe has changed on the newer machines. On both machines, fully warm up and then open the hot water valve and measure how much water comes out when the pump kicks on. Shut valve immediately. And count the seconds on each machine it takes for the pump to stop and then for the temp to get back up by pressing the right button on the LCC to see actual steam temp.
can I use water from a brita?
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Answered by the admin Yes, but this may or may not be enough. We still recommend using the in tank water softener by Lelit.
So the document discusses PID sensor, water level probe, bleeder valve and safety valve. Should I check all of them? Or start with one, like the bleeder valve? And do I just soak the bleeder valve in vinegar to descale it? thanks Bill
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Q So the document discusses PID sensor, water level probe, bleeder valve and safety valve. Should I...... Read more answer nowAsked by on September 7, 2021 5:40 pmAnswered by the admin Start with one, test, then move on to another.
My Lelit Bianca has started to release steam constantly without stopping. Please advise.
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Q My Lelit Bianca has started to release steam constantly without stopping. Please advise. answer nowAsked by on September 7, 2021 12:21 pmAnswered by the admin This is a known problem for Bianca owners who use bad water. Please read our white paper article.Answered by the admin https://www.1st-line.com/technical-support/lelit-technical-support-page/boilers-overheat-lelit-bianca/
Hello, could you please tell me if you sell the cup riser grid that comes with the Lelit Bianca. I need a replacement
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Q Hello, could you please tell me if you sell the cup riser grid that comes with the Lelit Bianca. ...... Read more answer nowAsked by on September 3, 2021 3:41 pmAnswered by the admin We are pretty sure they are the same as the Mara X.
Is there a silicon gasket that will fit the group of the Lelit Bianca? I see you sell a replacement rubber one. Just noticing a tiny bit of wear on mine and looking to replace with silicone.
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Q Is there a silicon gasket that will fit the group of the Lelit Bianca? I see you sell a replaceme...... Read more answer nowAsked by on August 22, 2021 1:17 pmAnswered by the admin Sorry, Lelit does not have any available at this time. We believe there are aftermarket ones available at other web sites.
How many espressos can the Lelit Bianca make back to back, not in terms of reservoir or boiler water capacity even though I realize that is to some degree a factor, but in terms of the machine being able to have enough hot water available to keep up with demand? If the machine has to take a breath to create more hot water, how long would one have to wait before being able to continue?
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Q How many espressos can the Lelit Bianca make back to back, not in terms of reservoir or boiler wa...... Read more answer nowAsked by on August 19, 2021 4:11 amAnswered by the admin The question is what are you using the machine for. This is a home espresso machine or a small to midsize office espresso machine.We have used the Bianca along with a Elizabeth to serve 500 people within 4 hours at a local charity fundraising event in December of 2019. Making espresso back to back will not usually be an issue, but if you are making 20 ounce lattes, you will run out of steam and temperature with any 110 volt machine. Hence, a 220 volt espresso machine will be a better choice. HOWEVER, we do not like giving these performance factors BECAUSE we know that a machine in Alaska with a different ambient environment will operate differently than a machine say in Texas or Florida. The same goes with voltage - some outlets are 110 volts, some 115 volts, some 120 volts and even some at 124 volts. This can be a 10% difference in machine performance of any espresso machine. In the end, your results may differ.
I'm looking at the Bianca to potentially replace another double boiler machine where I'm experiencing the pump filling the steam boiler even when I'm pulling a shot. e.g. I'm drawing hot water for tea at the same time I've started pulling a shot when the pump starts to refill the steam boiler resulting in loss of pressure in the brew head. Does the Bianca experience this or is the controller smart enough?
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Q I'm looking at the Bianca to potentially replace another double boiler machine where I'm experien...... Read more answer nowAsked by on August 5, 2021 5:22 amAnswered by the admin Good question. We would have to check this on the Bianca with the rotary vane pump. We do know on a machine with a vibration pump, this scenario would happen as you experienced. Just to note, it does not have to do with the smartness of the machine, but more with the pump.
There is no hot water or steam. The steam boiler is set to ON in the LCC. The pressure gauge is at zero and doesn’t move no matter how long the machine has been turned on. What is the next step to determine whether the issue could be the thermostat or heating element?
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Q There is no hot water or steam. The steam boiler is set to ON in the LCC. The pressure gauge is a...... Read more answer nowAsked by on August 3, 2021 12:08 pmAnswered by the admin The safety thermostats need to be depressed on the top of the steam boiler. If they click, it means the steam boiler went into an overheat situation and needs to be resolved. If one knows how to use a multimeter, one can check the voltage to the heating element as well as check the resistance of the steam boiler heating element. However, this is very unlikely based on our past experiences.
I have had my Bianca since last September. Everything is working well. During my latest regular cleaning, I noticed a deformation in the front face about 1" above the pressure gauges. It appears as though something is pushing out from the inside. I have not opened the machine to investigate. I don't believe this is damage caused by myself (or anyone else) as it would have had to been hit from the inside of the machine. Damage was not present at my last cleaning (~2 weeks prior). Happy to send pics.
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Q I have had my Bianca since last September. Everything is working well. During my latest regular c...... Read more answer nowAsked by on August 2, 2021 4:09 pmAnswered by the admin please use the contact us form to start the conversation. Upon our reply, please send us pictures.
Lelit Bianca purchased 6/19. There is no steam pressure. I emailed with a question and was instructed to use this link to open a ticket for repair.
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Q Lelit Bianca purchased 6/19. There is no steam pressure. I emailed with a question and was instru...... Read more answer nowAsked by on August 2, 2021 11:39 amAnswered by the admin Please see if there is hot water coming out of the hot water valve after a 45 minute warm up AND the steam boiler is turned on in the LCC. If yes, then your steam tip is most likely clogged. If the gauge for the steam presssure reads zero, it may mean the safety thermostat needs to be reset (it tripped probably because of an overheat situation) or the heating element was zapped with a surge or the steam boiler did not refill properly (lack of water in a direct water connection or the refill valve is clogged). Either way, the steam thermostat that was tripped means there was a cause.
The steam pressure gauge on my Lelit Bianca (purchased 6/19) is zeroed out. This happened once before in May and after backflushing (with the acaso coffee wash) and soaking the water filter to clean it, things started working again. In addition, when this happened the first time, the water spout started to stream out hot water. This time I've lost steam pressure but the water spout isn't flowing. I'm concerned that since this happened again so quickly there is a problem with the machine that isn't related to cleaning but to some mechanical fault. Can you advise on the best approach to resolve the problem? Thank you.
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Q The steam pressure gauge on my Lelit Bianca (purchased 6/19) is zeroed out. This happened once be...... Read more answer nowAsked by on July 30, 2021 2:50 pmAnswered by the admin Just to note, the steam pressure gauge reads the steam pressure of the steam boiler and has nothing to do with the boiler pressure of the coffee boiler and grouphead, which is related to back flushing. Hence, it is only coincidence of the back flushing. The recharging of the water softener is only for the removal of calcium and magnesium from the water. This is another area of coincidence. First, is there steam pressure coming from the steam valve and wand? If yes, then this means the capillary tube to the steam gauge and the hot water pipe to the water valve are clogged with with limescale or oxidation. The steam boiler will need to be descaled. Second, if there is NO steam pressure on the steam wand, either the safety thermostats on top of the boiler tripped from overheating OR the steam boiler heating element stopped heating from damage from an electrical surge, from too much limescale on the element, or simply melted down due to lack of water. Please use the contact us link on the top of our web site to open a ticket.
We have our Bianca on a WeMo, and we’re about to fly out of town and be away for 9 days. What the best thing to do — turn off the Bianca and let it sit in the off state (empty the water tank?), or set the WeMo to turn on for maybe an hour or so and turn off again? I guess my concern is either having water sit in the machine not only in the tank but in the parts that allow it to finish a shot before alerting it needs to be refilled. Or if it’s on, having water evaporate then it’s trying to turn off without water in the tank. Thank you for the tips — I’m sure I’m over analyzing — we sure love our beautiful Bianca!
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Q We have our Bianca on a WeMo, and we’re about to fly out of town and be away for 9 days. What the...... Read more answer nowAsked by on July 28, 2021 11:42 amAnswered by the admin Power off, allow machine to fully cool, then unplug from electrical outlet, and remove the reservoir and empty it. Remove the softener from the reservoir and let air dry. Lift up the grouphead lever and leave up. Open both hot water and steam valves. Upon return, recharge water softener before inserting.
Steam loses its pressure when I open the steam wand and the steam pressure doesn’t get back up or it takes a long time. Brewing works fine, only the steam has problems.
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Q Steam loses its pressure when I open the steam wand and the steam pressure doesn’t get back up or...... Read more answer nowAsked by on June 29, 2021 2:27 pmAnswered by the admin
The bleeder valve may be leaking, and you will see steam continuously come out of the front lower spout. Plug the unit into a GFI outlet, and check if it trips the outlet as this would indicate a heating element not submerged in water.
Lastly, the steam boiler may be overfilled with water. The Bianca espresso machine would need to be cooled down and unplugged from the electrical outlet. The top cover would need to be removed. The wire on the refill probe needs to be disconnected. The refill probe needs to be removed by the outer nut. Do not pull on the probe nor loosen the smaller nut. Wire brush the bottom tip of the probe. There is most likely build up there.
If you are using formulated water, please stop as this water causes issues with the probes and PID sensors.
I love my Bianca and have had it for almost 2 years. My machine has worked perfectly and nothing is broken. Could you tell me what thread pitch and size the extension tube is in the Lelit PLA2400 parts kit?
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Q I love my Bianca and have had it for almost 2 years. My machine has worked perfectly and nothing ...... Read more answer nowAsked by on June 23, 2021 11:51 amAnswered by the admin
Sorry, we do not provide measurements.
Hi there. I got my bianca on 6/14. Everything looks new except the espresso cup rack. It seems to be misplaced with an old used one. Is it possible to get an exchange for just the rack itself? Thanks and I can provide pictures.
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Q Hi there. I got my bianca on 6/14. Everything looks new except the espresso cup rack. It seems to...... Read more answer nowAsked by on June 16, 2021 2:08 pmAnswered by the admin
Thanks for the email. The Bianca espresso machines arrive and we sell out of every batch very quickly. We do not even have any used machines to replace it, and we would never ruin our reputation. The grill on top is not perfect as one may think as these are all hand made in Italy - they actually come with a little bend of the one rail. Yes, please email us a picture.
A Hi, I'm referring to the cup riser, not the top grill. Anyways, I've sent you pictures so it better explains what I meant. Thank you.
My V1 Lelit does not go above 8 bar when pulling shots. I am looking to add the V3 adjustable OPV to help resolve this. Does the part MC931 come with the 4 way junction to replace the V1 3 way junction? Also do you offer a firmware upgrade service for the LCC from V1 to V3 as Edika does in Canada? Thanks!
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Q My V1 Lelit does not go above 8 bar when pulling shots. I am looking to add the V3 adjustable OPV...... Read more answer nowAsked by on June 14, 2021 1:21 pmAnswered by the admin
Sorry, you have NOT provided enough information. There are 2 gauges!
If the brew pressure gauge on the grouphead, then this is a grind fineness problem.
If it is the pump pressure gauge, the pump may need to be adjusted, descaled, OR the water softener is clogged.
MC931 only includes the valve. We are unsure why you think this part is defective as we have never replaced one on a Bianca. These valves last a LONG TIME UNLESS there is limescale.
Lelit just confirmed with us 2 hours ago that there is no Version 3 of the Bianca at this time. We are unsure where you are getting this misinformation. If they are selling something as a Version 3, then it is best you contact them.
What are the exact specs of the baskets? That came with a Nov 2020 order? Is there variance on either those, or the tamper diameter? Thanks
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Q What are the exact specs of the baskets? That came with a Nov 2020 order? Is there variance on ei...... Read more answer nowAsked by on June 9, 2021 2:15 pmAnswered by the admin Sorry, we do not measure baskets as they can change in the future, and then we become responsible when a manufacturer changes without notification, or they notify us and we forget this Q&A answer. This is the main reason we shy away from taking measurements. Even worse is using a digital calipre that will show a different measurements when getting down to the tenth of a millimeter. Once you receive the Bianca, please measure the baskets with your machine.
What's the diameter of the tamper that came with the v2. What are the diameters of the baskets?
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Q What's the diameter of the tamper that came with the v2. What are the diameters of the baskets? answer nowAsked by on May 28, 2021 5:24 amAnswered by the admin
On the last batch of May 2020, the tamper was 58.55mm. The baskets are fits for this tamper. This is subject to change in the future.
Do you know of any double spouted portafilter baskets that will fit a lelit bianca and accommodate a 25g vst basket?
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Q Do you know of any double spouted portafilter baskets that will fit a lelit bianca and accommodat...... Read more answer nowAsked by on May 25, 2021 1:34 pmAnswered by the admin
Sorry, we do not know of any.
Answered by the adminWe are very sorry that we do not know of any.
Just got my Lelit Bianca yesterday and set it up today. Upon filling water and turning it on it shows error code with the Wrench and number 3. Booklet says to contact service center. Please advise
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Q Just got my Lelit Bianca yesterday and set it up today. Upon filling water and turning it on it s...... Read more answer nowAsked by on May 23, 2021 8:49 pmAnswered by the admin
Please review what Lelit has emailed:
In case of Error 3 on Lelit Bianca, we usually recommend this procedure:
- RESET the machine (press in + button and power on, wait 20 seconds and power off)
- Remove the eventual resin filter and fill the water tank with plain, bottle water
- Insert the water wand into a tank containing at least 1 liter of water
- Open the water tap on the machine
- Turn ON the machine and follow the “first start” procedure
- After having refilled the coffee side, the machine will fill the water tank
- Wait until there is at least ½ l water in the water tank
- Turn OFF and afterwards turn ON the machine
- Close the water tap
If not solved, there is a possibility that the refill solenoid valve wire or refill probe wire were disconnected in shipping at the top of the boiler or at the brain unit. On older machines, the solenoid valve may be blocked or the refill probe needs to be cleaned.
What do you recommend as far as water? I live in nyc, I know the water is perfectly fine In terms of hardness, but my building is old and I think the pipes have quite a bit of mineralization, making the water harder (I see water stains on dishes when they air dry)
Is using distilled water with Thxxd Wxxe espresso packets ok for the Bianca?
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Q What do you recommend as far as water? I live in nyc, I know the water is perfectly fine In terms...... Read more answer nowAsked by on May 3, 2021 1:19 pmAnswered by the admin
First, NYC water is most likely good drinking water, but from our experiences, not the best water for espresso machines. Most formulated waters, in our experience, have been worse in terms of creating over heat situations. We suggest using water without magnesium and/or calcium. Please read: https://www.1st-line.com/customer-education/water-choice/ and watch our video: https://www.youtube.com/watch?v=peX93sksu6k
I have been having problems with my Bianca recently (purchased from 1st-Line around June/July 2020). First, the group head pressure gauge was not getting much higher than 4 bars. I've also had issues where it will take a long time (15+ seconds) for coffee to begin dripping. After doing a back flush about a month ago the problem seemed to go away. However, just a few days ago I started getting water and steam leaks from the group head, that mainly appear to be leaking from around the portafilter. I did a back flush, but no improvement (and, the bars reach appropriate pressure in about 8 seconds with the blind filter). It's very difficult to see exactly what is going on. I'm hoping you can give me some idea of what I might be able to try to fix it.
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Q I have been having problems with my Bianca recently (purchased from 1st-Line around June/July 202...... Read more answer nowAsked by on April 23, 2021 1:12 pmAnswered by the admin
First, the grouphead gasket should be changed every 6-12 months. More use or more time powered on, then more often.
Second, the brew pressure gauge in the grouphead shows the resistance created by your grind, the amount of coffee in the basket, and your tamping pressure. As long as water stops or slightly dribbles when the paddle is in the left position, this means the flow control is working. If the blind is put in the portafilter and the paddle is all the way to the right, the brew pressure gauge should reach 10 or more bar and shows the gauge is working properly.
I recently noticed water on counter - removed top from machine and found a plastic blue Y-fitting broken. From parts diagram, looks like MC532. The broken one had clearly gotten very brittle & I see there are two. I read on home-barista that these have been replaced with brass. When I bought the machine in Sep 2019, I believe it stated a 2-yr warranty. Can you please send me 2 replacements?
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Q I recently noticed water on counter - removed top from machine and found a plastic blue Y-fitting...... Read more answer nowAsked by on April 19, 2021 11:44 amAnswered by the admin Please contact us directly via our contact us form on our web site with the issue and your full name/address, and we will get the part out to you right away. The brass kit is sold as an option on our web site.
Well i’ve been using the same water, when i turn on the machine everything runs smoothly and steam boiler temp is stable then after about 10 mins it starts heating up and the pid says the steam boiler temp is at 210 degrees which is wrong since its overheating and steam coming out from the bottom. My machine is not even 6 months yet and its already acting up like this?
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Q Well i’ve been using the same water, when i turn on the machine everything runs smoothly and stea...... Read more answer nowAsked by on April 15, 2021 1:54 pmAnswered by the admin Please read the other Q&A as an overtemp is created by the water on the PID sensor. It will need to be cleaned. You can learn more here if you are using https://www.youtube.com/watch?v=peX93sksu6k and https://www.youtube.com/watch?v=8UANO4f1bvw
Hi, I bought a lelit bianca couple months ago from you guys, and now started couple days ago, the steam boiler will not stop heating up, I had to turn off the machine because the steam gauge went way past 3 and touching the pump pressure gauge 12. I turned off the machine and let it cool down, still same problem. And no its not my water! I’ve been using the same water with no problem
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Q Hi, I bought a lelit bianca couple months ago from you guys, and now started couple days ago, the...... Read more answer nowAsked by on April 12, 2021 12:34 pmAnswered by the admin
Thanks for the email. Since you know if it is not the water, we would be interested in your findings on the cause of overheating as every single case of an overheat has been attributable to the water. In fact, you can watch our video on this.
Unfortunately, the PID sensor on the steam boiler will need to be removed and wire brushed. There is most likely a slight film from the water that is not allowing the sensor to read the proper temperature and thus causing the overheat, which is the higher pressure as indicated here. So far, the several customers who had this issue resolved it by cleaning the sensor, changing their water, or becoming more frequent in their water softener recharging (once per week) as well as replacing their water softener every 6 months.
I saw the Q/A RE a similar issue I have with my Lelit Bianca (i.e. noticed more after my backflush that the lever handle felt stickier, almost metal-on-metal griding, and the response is that I might have removed the gel therein). Can you help me get the instructions on how to remove the lever arm and where to add the mentioned petrogel back into the assembly?
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Q I saw the Q/A RE a similar issue I have with my Lelit Bianca (i.e. noticed more after my backflus...... Read more answer nowAsked by on April 8, 2021 2:26 pmAnswered by the admin
It is similar to our VBM video.
Hi, I was wondering if there's an ECD on when the Lelit Bianca will be back in stock? Thanks.
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Q Hi, I was wondering if there's an ECD on when the Lelit Bianca will be back in stock? Thanks. answer nowAsked by on April 6, 2021 1:17 pmAnswered by the admin
Right now, we are expecting May 15 or shortly after.
I recently purchased a Lelit Bianca and make two latte drinks at 8:00 AM and 2 drinks at 2 pm everyday. Is it best to leave the machine in standby between usage or to turn it off? Which would reduce the wear on the machine?
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Q I recently purchased a Lelit Bianca and make two latte drinks at 8:00 AM and 2 drinks at 2 pm eve...... Read more answer nowAsked by on April 5, 2021 3:28 pmAnswered by the admin
Our recommendation is power down an espresso machine if not being used for more than 2 hours.
Hi, question: there are times the coffee is not hot enough, why would this be? Why does this happen sometimes? It is not consistently as hot as it should be. Thanks.
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Q Hi, question: there are times the coffee is not hot enough, why would this be? Why does this happ...... Read more answer nowAsked by on April 3, 2021 12:28 pmAnswered by the admin The machine needs a full 45 minutes to heat up. The portafilter and grouphead need to be hot as well the the cups should be preheated. Otherwise, you may have one of the thermosyphon pipe to and from the grouphead clogged with limescale which would prevent the proper flow of hot water. Please remove the water softener, half fill the reservoir with only a descaler or white vinegar, and run 4 cups through the grouphead only. Let sit unheated for 2 hours. Repeat once. Repeat with rinsed reservoir filled with fresh water. Test the machine.
I have been having this issue for the last 2 months or so with my Lelit Bianca,
- As soon as the brewing starts the pressure rises to say 9 bar (as usual) but then the brew head gauge on top shows a steady drop in pressure as the espresso is brewing and ends up at 6 bars or less by the time the brewing ends.
I tried different coffee grinds, tamping / not tamping, infusing / not infusing, different amounts of coffee etc.. but nothing helps, the pressure drops as the espresso is brewing every single time.
What should I do?
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Q I have been having this issue for the last 2 months or so with my Lelit Bianca, - As soon as the ...... Read more answer nowAsked by on April 1, 2021 12:45 pmAnswered by the admin
Usually, if there is a problem within the grouphead, the pressure usually will not reach 4 bar. Please put in the blind filter and test with paddle in full open position (right side). If it reaches within 1 bar of the pump pressure gauge on the front panel, then this is pointing to the grinder.
How can I purchase a part that is not list on your website?
part description and number BACINELLA SCARICO (drain container) PL162BIANCA H37 8S331.
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Q How can I purchase a part that is not list on your website? part description and number BACINELLA...... Read more answer nowAsked by on March 26, 2021 1:44 pmAnswered by the admin
We emailed you directly as this will be covered under warranty.
Hey 1st-line, I am planning on ordering the Lelit Bianca as soon as you guys have them in stock (hopefully soon). I am wanting/needing to get a water purifier and softener system to direct plumb into it. I was looking at the BWT system which seems to be what most people recommend but I want to make sure I order the correct options. Would you guys be able to assist in what would work best for my setup and needs. Thank you
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Q Hey 1st-line, I am planning on ordering the Lelit Bianca as soon as you guys have them in stock (...... Read more answer nowAsked by on March 25, 2021 4:00 pmAnswered by the admin
Thanks for the inquiry. Our first recommendation is to use the machine in tank mode for a minimum of 3 weeks to make sure your water is ok with the machine - meaning not too pure which would cause an overfill issue.
Second reason is that you can check the position of the machine before plumbing in. Then we can assist with the BWT as this system works quite well with the Bianca.
, I have a Bianca I bought from you last year, It started leaking a decent amount of steam from the 3-bar safety valve, part 9700050 (not the vacuum breaker, which is correctly sealing after getting to temperature). I don't see a way to actually buy the part anywhere except a store that only ships to UK. Do you have any availabile? And, any tips on replacing it?
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Q , I have a Bianca I bought from you last year, It started leaking a decent amount of steam from t...... Read more answer nowAsked by on March 22, 2021 5:24 pmAnswered by the admin
Please review our video about overheating. The PID sensor on the steam boiler probably needs to be wire brushed.
I'm having an issue with my Lelit Bianca. The dispensing lever on the group is dragging unnaturally, as though scraping metal on metal. This issue progressed gradually from barely noticeable to what has now become more sever. Please advise to whom I can speak regarding this issue. Purchased 7/20
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Q I'm having an issue with my Lelit Bianca. The dispensing lever on the group is dragging unnatural...... Read more answer nowAsked by on March 22, 2021 12:21 pmAnswered by the admin
This can happen from backflushing with too much detergent or water that is so pure that it removes the gel inside the lever arm on the grouphead. Coffee oils can sometimes revolve this. However, we do sell PetrolGel to insert into the chamber when the lever arm is removed.
I'm finding that the clear and brown silicone bumpers on the drip tray of my Bianca pop off very easily. I've already lost one of the brown pieces. Two questions: First, can you get hold of replacements? Second, do you have a solution to get them to stay on better? I was thinking about putting a small drop of silicone caulk behind each one.
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Q I'm finding that the clear and brown silicone bumpers on the drip tray of my Bianca pop off very ...... Read more answer nowAsked by on March 15, 2021 4:31 pmAnswered by the admin
Sorry to hear about this. Please try to insert/remove the drip tray on an angle. These will sometimes come off, but we have not seen much on our prototype machine in our showroom. These can be purchased on our web site. Please use the diagrams to search for part numbers. Sorry, sometimes part numbers change and we do not post part numbers.
I was wandering if you could help. I bought a lelit from you around about september last year (picked up from your warehouse). Over the past few days i have noticed the lelit make a very strange noise when pulling espressos.
Background: The lelit is used about 1/ day, cleaned every time, and i backflush with Cafiza at least 1 per month (every 2 weeks normally). I am using pure RO water with third wave, and no internal filter. Nothing is plummed in.
Now. : At about 6 seconds into the shot, the lelit starts to make a very loud screeching noise (this is different to its normal sound). It used to go away by just tapping on the side, but now it persists. If i wait a few minutes and pull another shot, it will be fine, and then the sound will come back. I have check all the screws are tight from the outside etc. The rattle / screeching persists even when there is nothing placed on the top.
Is there something i can do to stop the noise or how would i go about troubleshooting the problem? I have checked the forums but could not find any obvious solution?
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Q I was wandering if you could help. I bought a lelit from you around about september last year (pi...... Read more answer nowAsked by on March 12, 2021 7:04 pmAnswered by the admin
The water you are using is known to cause issues. Please use softened water. We would need a video emailed to us to determine the noise you are experiencing.
1. Lelit recommends PLA9201, detergent sachets. Do you carry or would you advise another product?
2. When will you receive Lelit 70lt water cartridge, or even the 35lt ?. I am nearing the endpoint of my supplied 70Lt one
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Q 1. Lelit recommends PLA9201, detergent sachets. Do you carry or would you advise another product?...... Read more answer nowAsked by on February 26, 2021 6:16 pmAnswered by the admin
We sell a bunch of different backflush detergents on our web site. All of them work well. Sorry, we will have the water cartridges in the next month or so. Sorry, demand has been very high.
I have a foam knife steam tip that I want to use with my bianca lelit. However, the foam knife steam tip is a male 1/8" bspt pipe size 28tpi. I need an adapter for the foam knife steam tip to work with the bianca wand. What is the size and thread of the bianca steam wand?
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Q I have a foam knife steam tip that I want to use with my bianca lelit. However, the foam knife st...... Read more answer nowAsked by on February 22, 2021 6:40 pmAnswered by the admin
In many cases, manufacturers will not share their specifications so as to prevent manufacturers from easily copying. Their response to the size is M8,50x0.75-6g. Please note that every manufacturer reserves the right to change specifications without notice to us or to customers. Therefore, we are not responsible for any future changes based on this information.
Hi! I just recieved my Bianca - but i seem to have a problem. The group head gauge is only getting to around 4-5 bars with the blind filter in with the pressure profiling valve turned completly, odd right?. Im using direct plumbing and I have checked if the machine is getting enough water, which it seems to. Also, Im getting enough water from both the hotwater and steaming valve - so Im thinking the problem might be with the brewhead itself. Do you have any idea what I might be doing wrong? or could there be something wrong with the machine? THANKS!
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Q Hi! I just recieved my Bianca - but i seem to have a problem. The group head gauge is only gettin...... Read more answer nowAsked by on February 13, 2021 11:14 amA *Edit: I realized the the pump pressure doesnt go up at all when I brew. it simply stays a 2-3 bars. thats not right is it? Thanks for helping a n00b out 😀Answered by the admin
The brew pressure gauge should go up to 9-11 bar with the blind filter basket inserted into the portafilter inserted into the grouphead. AND the paddle turned all the way to the right. It can take up to 10 seconds to reach this bar pressure on the grouphead gauge. If it does not, please contact us.
If you do get this pressure with the blind but NOT with your coffee, then the grind is NOT fine enough or you have too little coffee in the basket or both.
A yeah then I think something is wrong.. I switched it back to the water tank just to see if it made any difference, but now it wont give me any pressure in the pump. Steam still seems to be working just fine! here's a picture of me using it with the basket inserted into the portafilter inserted into the grouphead, and the paddle turned all the way to the right. do you think I'll need the pump replaced? or is there something i can do to try to fix it? https://gyazo.com/9d1d56bec5c178b7810b5140125093dd
Our lever is sticking a bit; especially in the last couple inches on the up-stroke. Thoughts?
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Q Our lever is sticking a bit; especially in the last couple inches on the up-stroke. Thoughts? answer nowAsked by on February 8, 2021 4:47 pmAnswered by the admin
Too much backflushing with too much detergent. Should resolve itself with coffee oils. Otherwise, use PetrolGel to re-grease.
I just ordered a Lelit Bianca. I will direct plumb it, and I'm wondering if you can tell me the fitting size that's on the end of the supplied tubing. I want to make sure I have the connections for my existing plumbing when the machine arrives.
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Q I just ordered a Lelit Bianca. I will direct plumb it, and I'm wondering if you can tell me the f...... Read more answer nowAsked by on February 5, 2021 6:59 pmA I have just direct plumbed mine and had no issues but then I did not use the supplied line. I already had a line for my old machine so just used a new john guest fitting under the machine. 3/8 standard I think?
My Bianca will be inactive for 2 to 3 months. I want to prep for storage. It is unplugged and the reservoir removed. Is there anything else to do?
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Q My Bianca will be inactive for 2 to 3 months. I want to prep for storage. It is unplugged and the...... Read more answer nowAsked by on February 2, 2021 6:40 pmAnswered by the admin
Drain the pump, boilers as best as possible, leave the grouphead lever up as well as both valves open. Try not to store in freezing weather.
My Lelit Bianca should arrive Tuesday and I'm very excited. Thank you for all the information you provided for that. Eventually, or maybe soon, I will want to direct plumb my machine. I have a whole-house water filter for chlorine and other stuff, but my water is still quite hard, at about 250-300. Thus, I will need a water filter on the line for the Lelit. Can you recommend a water filter to get the appropriate hardness? I will likely use the machine for 3-5 shots/day on weekdays, and 6-8/day on weekends (along with more milk drinks on weekends). I thought that information might be useful for specifying a size of filter system. Thanks so much for everything.
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Q My Lelit Bianca should arrive Tuesday and I'm very excited. Thank you for all the information you...... Read more answer nowAsked by on January 29, 2021 6:06 pmAnswered by the admin
We suggest recharging the Lelit water softener minimum once per week. Replace it every 6 months. In addition, look at the Oscar90 on our web site as an additional layer of water treatment to help prevent limescale build up - limescale build up causes the PID thermo-couples to not accurately asses the programmed temperature and cause an overheat situation.
I purchased a Bianca through 1st-line and have a question. I typically turn the machine off at night and turn it on the next day when I'm going to use it. Sometimes, the first time I lift the lever to get water from the grouphead there seems to be air in the lines/grouphead because instead of just the sound of the pump and dripping water from the shower screen, like normal, it'll be airy sounding and bubbling water comes out for about 20-30 seconds or so before returning to normal. Is this normal or does this indicate some kind of issue? It doesn't seem to happen every time, which makes me think it's probably not normal. Thanks.
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Q I purchased a Bianca through 1st-line and have a question. I typically turn the machine off at ni...... Read more answer nowAsked by on January 27, 2021 5:43 pmAnswered by the admin
It really depends. If the coffee boiler is warmed up and the steam boiler is still heating, there is an overshoot programmed on the coffee boiler to reach "about" 217 d F which would put the water at over boiling. You may also have the coffee boiler temperature too high, or your elevation is coming into play.
If this happens after the steam boiler completely heated to programmed temperature, then you may have a small leak in the manual grouphead valve (spout on bottom of grouphead, not the front panel) or the OPV (overpressure valve which drains into the front panel along with the vacuum breaker valve on the ). This is something that will need to be watched - the top cover needs to be removed to watch the OPV.
I'm looking for a single spout portafilter to use with a lelit bianca. Do you have anything in stock that I could use?
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Q I'm looking for a single spout portafilter to use with a lelit bianca. Do you have anything in st...... Read more answer nowAsked by on January 26, 2021 6:33 pmAnswered by the admin
Sorry, we do not see any from Lelit. The only thing we can suggest is buying the dual spout version and purchasing a generic single spout.
I see that you recommend using a surge suppressor with the Bianca. I’m already using a Wemo outlet timer. Do you recommend plugging the Wemo into the surge suppressor, or the surge suppressor into the Wemo?
Thank you!
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Q I see that you recommend using a surge suppressor with the Bianca. I’m already using a Wemo outle...... Read more answer nowAsked by on January 24, 2021 7:09 pmAnswered by the admin
Outlet, then WEMO, then surge suppressor, the machine plug.
I need the steam tip for this machine. I contacted Lelit direct and they gave me the part number 2200108. Do you have this part?
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Q I need the steam tip for this machine. I contacted Lelit direct and they gave me the part number ...... Read more answer nowAsked by on January 21, 2021 8:54 pmAnswered by the admin
Sorry, we are currently out of stock. These are on order and will be available in about 2 weeks or more.
Answered by the adminWe just received our parts shipment. Here is a link to the part: 2200108
I recharged the water softener for the first time. I followed the instructions on your website and tried the test for the change in pump noise. I don't hear a change with the pump noise when I pinch the hose. I have tried the test with the softener and without. I watched the video on your website and it was an obvious change in the noise and I am not hearing it with mine. There is water flow throughout the entire test. I took videos of the tests I did that I can send to you if it helps. Maybe I don't know what I'm supposed to listen for. Thanks.
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Q I recharged the water softener for the first time. I followed the instructions on your website an...... Read more answer nowAsked by on January 21, 2021 5:40 pmAnswered by the admin
Remove and reset the parts inside the reservoir. There could also be a crack in the water softener or a pinhole in the hose.
Hello! I've seen several times now that when I turn my Lelit Bianca on and let it warm up, when I return 30-45min. later it's sitting at >100C. Today I saw it as high as 113C. This results in water that forcibly boils out the group head until I pass a bunch of water through (and I've also tried putting a cold wet cloth on the group to help it). This doesn't happen every time I warm it up... maybe more like every 10th or 15th time.
Have you ever seen behavior like this with the E61 or the Bianca? It acts kind of like the higher-pressure boiler is somehow back-bleeding over to the group boiler, or just that the thermostat is failing intermittently. I’m not a technician, but I’m fairly competent with mechanical systems. If you’ve got a guess as to where I should start looking (based on previous reports) I’d really appreciate it!
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Q Hello! I've seen several times now that when I turn my Lelit Bianca on and let it warm up, when I...... Read more answer nowAsked by on January 20, 2021 6:43 pmAnswered by the admin
There is an algorithm to overheat the coffee boiler so the steam boiler can get full power to heat up faster. Otherwise, like other dual boiler espresso machines, the power alternates between both boilers and the stability decreases.
I’ve been noticing some issued with my previously ordered machine
1st: steam is coming out from the the little nub to the drip tray when warming up and dripping water
2nd: the water from the brew head comes out as steaming, raging hot.
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Q I’ve been noticing some issued with my previously ordered machine 1st: steam is coming out from t...... Read more answer nowAsked by on January 18, 2021 6:10 pmAnswered by the admin
We have seen overheat situations attributable to limescale build up on the PID sensors in both boilers. It is imperative to properly treat the water as preventative maintenance.
Remove the water softener and water from the reservoir. Fill the reservoir with 32 ounces of white vinegar. Run the white vinegar through the grouphead and let sit for 2 hours and then rinse the reservoir, fill with water, and flush out the white vinegar. test th emachine to see if the issue improves. If it does, then the steam boiler sensor will need to be manually cleaned with a wire brush. Contact us.
I am interested in getting a Lelit Bianca as a new machine, but I might leave to a different country which potentially uses different Hz other than 60Hz in US. Is this pump used as a part of Lelit Bianca or compatible to ? If so, can I simply replace this pump to properly use the machine later?
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Q I am interested in getting a Lelit Bianca as a new machine, but I might leave to a different coun...... Read more answer nowAsked by on January 12, 2021 7:31 pmA First off I love my Bianca absolutely no buyers remorse. I would hold off buying if you are going to be leaving north America. Most of the world uses 220v electricity and North America uses 110v. I grew up in a military family and we moved often. Anything that I brought from the states had to run through an external transformer. I wouldn't risk it with such a high end machine.
ooking at the BWT installation kit. I'll be plumbing a Leliit Bianca and have a couple questions:
*What do I need for adapters, if any, to connect with the Bianca?
*Will the included Bianca braided hose connect connect directly, or should I also order the connection hose that is listed in the BWT kit?
*When do you anticipate the pressure regulator to be back in stock?
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Q ooking at the BWT installation kit. I'll be plumbing a Leliit Bianca and have a couple questions:...... Read more answer nowAsked by on January 8, 2021 6:09 pmA The Bianca uses a European sized water connection (BSPP) There are adaptors that you can order to convert to US standard, The adaptors are not avaialable in a hardware store and have to be ordered online. I believe (99% Certain) that the BWT comes with this adaptor.
Hello, wanted to get some advice on my Lelit Bianca. It seems to leak out a little bit of water underneath the machine. It's not from the water catcher tray under the grouphead, it seems to be coming from the backside, specifically the back right of the machine. Unfortunately, it is staining my countertop every time this happens. I flipped the machine over and everything looks to be connected properly, I took a photo of that and can share the underside if that helps. The leaking water also seems to have a greenish hue to it if that helps you to identify the source. It doesn't look like the water I am putting in the machine which is very clear because I only use distilled water in the machine just as an FYI.
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Q Hello, wanted to get some advice on my Lelit Bianca. It seems to leak out a little bit of water u...... Read more answer nowAsked by on January 4, 2021 10:31 pmA There’s a Y connector inside the machine that combines 3 hoses. It has been known to fail and melt. It is a greenish color. If you call and talk to Jim he can help you get the replacement part. The same thing happened to me. I think it happens when the machine is on constantly for a long time. The piece is plastic but it’s super easy to fix.
I am interested in replacing my Rancilio Silvia with PID with the Bianca. I do have a couple of questions as my kitchen cabinets and the location could be challenging. Here are my questions:
The Height of the machine is listed as 15.625 inches. Are the machine feet adjustable and if they are is the high quoted at the minimum or maximum position? I have 16.50 clearance so it will be a very tight fit, but I am not worried about cups fitting on top.
I would likely need to side mount the water reservoir. I know the weight of the machine is 59 pounds and we will likely need to pull it out for filling water. How easily does it slide on granite counters? Direct plumbing would require significant work as there is no water source near the machine and access would require backsplash or granite cutting. Thank you and I am looking forward to your response.
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Q I am interested in replacing my Rancilio Silvia with PID with the Bianca. I do have a couple of q...... Read more answer nowAsked by on January 4, 2021 6:32 pmA It doesn't slide on granite, it sits there quite firmly thanks to its considerable weight. I think there's rubber under the wooden feet.A I own a Bianca and have similar issues on direct plumbing - here are my thoughts: 1) Consider a sliding tray to facilitate sliding the machine out for adding water and for cleaning tank - the water tank should be cleaned weekly; 2) I use distilled water and Third Wave (espresso packets) and keep a gallon handy for refills. 16.5” should be fine on clearance provided you do not intend to store cups on top as you reference. My original Bianca sits right at 15” high BUT the total height is closer to 16” when you consider the “peg” which allows you access to the water tank. In any case I would also consider the front-to-back measurement which is approx 20” (not including portafilter handle. I would want clear access to valve at portafilter etc to operate the Bianca. I would want about half in the clear to operate the Bianca.A I also upgraded my Silvia PID to the Bianca. As others have stated, it wont slide easily on granite (I consider this a feature, the Silvia would sometimes move as I locked in the PF) and it is 15" at the top of the machine with the feet all the way in. I will say that even if it physically fits, you might want to consider the heat/airflow. The double boiler puts off quite a bit more heat than my Silvia v3 PID did and I personally would not want it that close to my cabinets. I suppose you can, but its worth thinking about putting the machine somewhere else if that is possible in your home. Many folks make dedicated coffee stations and I may do this as well at some point. With the double boiler and generous drain, you can do a lot without immediate access to a sink.A Hello, we have a similar cabinet height and no available space without overhead cabinets in our kitchen. Our Bianca is stored under a corner cabinet which is deep enough to completely cover Bianca. The feet adjustment is very minimal. I installed felt pads with adhesive on the feet so it slides easily on the counter. This enables us to move Bianca to fill the water. Every evening, I pull it from under the cabinet out so we can use the cup warmer. We use a smart plug to start Bianca every morning. I leave it out close to the counter edge for use. When we finish, we fill the water and then park Bianca back in the corner. We occasionally operate Bianca while under the counter. The heat is not an issue. Fantastic machine. We love it....A Just wanted to say thank you for the responses it has helped me significantly and I am more comfortable going forward.
I recently purchased the bianca v2. I want to plumb my machine to a 5 gallon jug. Do you sell all the parts necessary for this conversion?
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Q I recently purchased the bianca v2. I want to plumb my machine to a 5 gallon jug. Do you sell all...... Read more answer nowAsked by on January 4, 2021 5:42 pmAnswered by the admin
Sorry, we can not recommend this water source. First, there is usually not enough water pressure in most cases. Second, you are making the Bianca pump do double duty of pulling and pushing while the Bianca tank is designed with a gravity feed. Third, if you run out of water while the steam boiler is trying to refill, there is a possibility that the heating element will go through a meltdown without water and the safety thermostat. Lastly, a water treatment system needs to be in place. Again, we strongly advise against this water source.
Hi, I recently purchased the Lelit Bianca and am wondering if it would be ok to use the water from my iSpring RCC7AK reverse osmosis system in it? This is re-mineralized reverse osmosis water, not just straight RO water. I understand RO water can cause issues due to being TOO pure and acidic, but this system is designed to add back in healthy minerals at the final stage to balance it back to an alkaline state. I'm hoping someone has some experience with this and could let me know if it's safe. I'd hate to do anything that may damage or cause the machine to not function as intended. Thank you!
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Q Hi, I recently purchased the Lelit Bianca and am wondering if it would be ok to use the water fro...... Read more answer nowAsked by on December 18, 2020 7:57 pmAnswered by the admin
Unfortunately, we cannot say YAY nor NAY as we do not know what are the short or long term effects are.
A I would suspect that it would be fine. If you are not a Home Barista member, I suggest joining and asking in the forum. They have some there that are quite knowledgeable about water issues. www.home-barista.com
Hi, I recently purchased a Lelit Bianca from you, I wanted to know if the basket it a) uses is a standard 58mm basket and b) do you carry a VST or similar pro basket that is compatible.
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Q Hi, I recently purchased a Lelit Bianca from you, I wanted to know if the basket it a) uses is a ...... Read more answer nowAsked by on December 15, 2020 10:55 pmA Yes, they are standard 58 mm baskets.
Hello I am trying to order a new Gicleur for my Lelit Bianca that I purchased in June. The parts diagram does not break it down to individual pieces and only shows the assembly (#1000185). Is there any way to order just the brass Gicleur?
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Q Hello I am trying to order a new Gicleur for my Lelit Bianca that I purchased in June. The parts ...... Read more answer nowAsked by on December 10, 2020 7:37 pmAnswered by the admin
One of our reps will contact you for further assistance.
Sorry, we have removed all references to other web sites.
Referred to you by xxxxxxx whom I purchased a Bianca from as they did not have the part in stock. I am looking for the 4-hole steam tip for my Lelit Bianca but unable to locate it on your website. I do not have the part number but the official link of the part is.
Appreciate if you could get back to me with some details or purchasing instructions. Thank you so much!
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Q Sorry, we have removed all references to other web sites. Referred to you by xxxxxxx whom I pu...... Read more answer nowAsked by on December 2, 2020 9:56 pmAnswered by the admin
Sorry, we do not have references from Lelit on the 4 home steam tip. Please provide a Lelit part number. We believe your references were for an aftermarket part.
A https://www.1st-line.com/buy/lelit-bianca-dual-boiler-pid-espresso-machine/: A Whirlwind of Accessories! It’s AMAZING how much Lelit packed into their accessory box!Accessories on the machine – 2.5-liter removable water reservoir, stainless steel drip tray & grate, and effective March 30, 2020, the four-hole steam tip replaces the two 1mm holes steam tip. You will find the nozzle with two holes at 30° and 1mm of diameter (22/100) directly assembled on the machine. The nozzle with four holes at 60° and 1mm of diameter (22/108) will be positioned in the supply box.
I don’t use the hot water spout often, but today I tried to use it and instead of a steady stream of hot water, the spout simply dripped and spit hot water.
How should I trouble-shoot this?
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Q I don’t use the hot water spout often, but today I tried to use it and instead of a steady stream...... Read more answer nowAsked by on November 20, 2020 6:46 pmA Couple of things come to mind: 1. Is your steam boiler on? If not, I don’t believe water will come out. You can turn it on/off using the + and - buttons to control the menu. 2. Is your machine fully up to temperature? If mine isn’t, the water comes either very slowly or not at all.
Hi,
I sent an email last night with pictures of the paddle taken off and a view of the gicleur. After taking that apart, I reassembled and still have water flow from the grouphead with the paddle all the way to the left. I just want to make sure you got the pictures and what the next step is in diagnosing the issue.
Thank you,
Max
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Q Hi, I sent an email last night with pictures of the paddle taken off and a view of the gicleur. A...... Read more answer nowAsked by on November 11, 2020 5:21 pmAnswered by the admin
Thanks for the emails. We had one previous case where the threading on the top nut because worn. We send out a replacement nut which should resolve. If not, please email us directly.
Hello,
I am following up my earlier question regarding the paddle all the way in the left position. I tried running vinegar through as suggested and I am still getting water that weeps from the grouphead. Also I tried repositioning the paddle as the other person suggested using an Allen wrench and am still having the same problem. Please advise what else I can do to fix this situation. I look forward to your reply.
Thank you,
Max
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Q Hello, I am following up my earlier question regarding the paddle all the way in the left positio...... Read more answer nowAsked by on November 10, 2020 7:24 pmAnswered by the admin
Turn paddle to full open. You will need to remove the paddle and needle valve nut (not bottom larger nut). Then check the gigluer inside. Email us pictures.
Hello,
I've had my Bianca for about 2 months now and am starting to get into the pressure profiling with the paddle. I have a question regarding the flow of water from the grouphead with the paddle all the way to the left. If the paddle is all the way to the left and I engage the brew lever, should there be no flow from the grouphead? I still get water that weeps from the grouphead. If I move the paddle over the water does increase in flow, but I just want to make sure that this is normal. I've seen Dave Corbey's video on Youtube and he uses a blind filter basket with the paddle all the way to the left. He then gradually increases the pressure to 2 bar in the grouphead and then when he moves the paddle all the way back to the left, he is able to hold the pressure at 2 bar. I tried this experiment, but since there is still flow from the group with the paddle to the left, eventually the pressure will increase up to 9/10 bar. Please advise and let me know if this is normal or if there is a remedy to this. I just want to make sure I am getting the most out of Bianca. Thank you!
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Q Hello, I've had my Bianca for about 2 months now and am starting to get into the pressure profili...... Read more answer nowAsked by on November 10, 2020 3:52 pmAnswered by the admin
There should be zero flow when the paddle is to the left. Issues can arise if limescale builds up. We have seen cases of limescale that have stopped a good seal from occurring with the paddle all the way to the left.
In addition, we are starting to realize that limescale may be a culprit in the gigleur from breaking off because customers may be tightening the paddle with more force to create a zero flow, and then the needle gets stuck in the gicleur, which then breaks off.
It is best to put the machine in tank mode, remove the water softener, and run 16 ounces of vinegar ONLY through the grouphead full open on the paddle. Sit for 2 hours. Rinse with 32 ounces of water. Test.
A The machine doesn’t come set for having no-flow with the paddle all the way left. In order to make that possible, you need a very small Alan wrench that can loosen the screw keeping the paddle attached to the top of the E61. Push the paddle all the way left, unscrew the Alan screw on the backside of the paddle, lift the paddle off it’s mount and adjust it so that the paddle is in a position further to the right before dropping it back onto the mount. Once you do that, you can move the paddle even further to the left until there is literally no water coming through and it will allow you to achieve 0 bar. Just tighten the screw back down once you’ve reached this position and you’ll be set.A Thank you for the response and I will try doing as suggested with the vinegar and report back. I forgot to mention in my initial question that I have already tried adjusting the paddle with an Allen wrench. As far as I know, I've never been able to get zero flow with the paddle to the left since day 1. I only use Poland Spring bottled water. Maybe I should use different water? Thank you
Hi, I see there are a few choices for the cleaning liquid when doing the backflushing. Does it matter which I buy for this machine? Any recom which to buy for this machine? TIA.
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Q Hi, I see there are a few choices for the cleaning liquid when doing the backflushing. Does it ma...... Read more answer nowAsked by on October 30, 2020 7:39 pmA I use Cafiza for back flushing.
The safety valve on the steam boiler is leaking. It is leaking steam at any pressure and have verified from below 0.5 bar. I was able to pinch off the hose to stop the steam so I know it is that valve. Is this caused by the boiler being too full or is the valve bad? If it is too full do I need to clean off a sensor?
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Q The safety valve on the steam boiler is leaking. It is leaking steam at any pressure and have ver...... Read more answer nowAsked by on October 15, 2020 8:03 pmAnswered by the admin
The boiler could be too full. Or, there is limescale in the valve. With the machine cold, the safety valve should be removed and inspected on the inside. However, it should not be taken apart.
Had my Bianca since Feb of 2020, but I’ve noticed just since this past week or so that when I engage the lever to pull a shot, the machine sounds significantly louder than it ever has. The pump seems to come on very loudly for the first 2-3 seconds of a shot and then it quiets back down. But it doesn’t sound good and has me a little concerned about what may be going on with the pump. Have you come across this with any machines yet? Hoping it will right itself, or I can do something easy to get it back on track to being super quiet like it’s supposed to be.
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Q Had my Bianca since Feb of 2020, but I’ve noticed just since this past week or so that when I eng...... Read more answer nowAsked by on October 1, 2020 6:57 pmAnswered by the admin
Yes, this happens when the in tank water softener is not charged minimum every 2 weeks or when the in tank water softener is not replaced every 6 months.
If plumbed in, it can be too much or too little water pressure, and the same as tank mode when a water softener or filter is inline.
So far, we have not replaced any pumps since September, 2018 when we started selling the Lelit Bianca.
A Ive been good about charging the softener, so I guess I just need a new one at this point. Will changing it out alleviate the issue, or has it developed into an actual problem that needs to be worked on if it’s making noise like this?A So if it’s recharged/replaced, will the pump go back to its normal operation, or has it developed at this point into something that will require maintenance?Answered by the adminYou can test without the softener to see if the problem goes away. If it does not, a quick descaler (without softener in place) can be run through the grouphead.
A Took the softener out of the tank, and it didn’t solve the issue. Then ran descaler thru the group, and that also has not quieted the initial loud engagement of the pump. Any recommendation on the next step to troubleshoot? I really don’t want to have to bring the machine in to be tinkered with if I can avoid it, but the noise is pretty unpleasant.A Well to put a cap on this problem, replacing the filter solved the noise. I guess the pump was just overworking and unable to pull water thru the old filter as well the plastic strainer that is in place when the filter is removed. Glad it was an easy fix, and thanks for the advice!
The pressure relief valve that comes out of the front faceplate behind the bottom of the E61 grouphead starts venting steam at 190*F and never stops. I think it’s venting from the water boiler because opening the water valve sometimes stops the venting briefly, while opening the steam valve never has any effect.
I am hoping there is a way to correct this problem without shipping the unit anywhere
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Q The pressure relief valve that comes out of the front faceplate behind the bottom of the E61 grou...... Read more answer nowAsked by on September 30, 2020 4:35 pmAnswered by the admin Upon warm up, this multi-purpose spout is supposed to allow steam to exit and then the vacuum breaker valve seals up. For the last 3 months, we have been dealing with a lot of issues created by water type. The only scenarios when this spout will push out water is a) the pump is running and the OPV overpressure valve for the pump goes over 11-12 bar (check gauge on front), or b) the water is too pure, and the steam boiler is overfilling (pump is running very often to fill steam boiler - check pump gauge on front) and the safety valve opens to allow excessive water to the drip tray. Next... The water that exists this spout does not come from the coffee boiler itself. By removing water from the hot water valve means that the steam boiler is overfilled and the vacuum breaker valve can not close. A different water may need to be run through the hot water valve. Or, the steam boiler temperature is higher than programmed. This last item is that the PID temperature sensor has limescale from hard water OR a film from purified water that is not allowing it to read correctly. In other words, the steam boiler is overheating and excessive steam is coming out of the safety valve. The steam boiler PID sensor on top of the steam boiler will need to be disconnected from the brain unit in back, then the sensor removed without twisting the double red wire. Wire brush the sensor. Finally, more details will be needed to rectify this situation.
The brew lever on my 18 month old Bianca is now "stickier" to engage and harder to pull than it used to be. Can someone point me to a way to fix this?
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Q The brew lever on my 18 month old Bianca is now "stickier" to engage and harder to pull than it u...... Read more answer nowAsked by on September 25, 2020 12:18 pmA most likely means it needs a cleaning. Backflush more than a few times with the blind, but then also with cleaner.A You need to lubricate the lever at least a couple times a year. More if you do frequent detergent backflushes. I use Molykote 111. There are videos on Youtube of how to lube an E61 if you need guidance.A Mine has also.However, EVERY espresso machine I have owned (4) with a lever has done the same exact thing in time. I don’t like it either! I have had it get better after backflushing with detergent and after an espresso shot is made. I suppose that the oil in the shot lubricates it. I have also (on previous machines) disassembled and lubricated the internal lever parts. It restored the easy smooth pull action for a couple of weeks and then it was back to the same thing. I have come to the conclusion that it is just the “nature of the beast”! Hopefully, someone else with more knowledge has a better answer!Answered by the admin
More than likely, the internals, of where the lever inserts, needs lubrication. We do sell Petrolgel for this.
This is caused by build up of excessive oils from the espresso extraction, too much detergent used in backflushing, too many backflushing sessions with detergent, and in some cases we have see, water that is too pure in that it strips away the oils.
Hello, I recently purchased a Lelit Bianca from you and I am in love with this machine! My only issue is the steam wand is very loose. It doesn't stay in place and it tends to move especially when I am in the middle of steaming milk, which makes it a little frustrating. I am guessing that I just need to tighten the little nut that is just above the steam arm, but I was wondering if you could tell me what size it is before I touch anything. Also please let me know if there is another possible solution to this problem. Thank you!
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Q Hello, I recently purchased a Lelit Bianca from you and I am in love with this machine! My only i...... Read more answer nowAsked by on September 19, 2020 9:58 amAnswered by the admin
Sorry to hear this. An adjustable can be used as well as a 22mm crescent wrench can be used to tighten the holding nut.
As a first time Lelit Bianca consumer, what maintenance schedule do you recommend I perform for the Bianca?
When backflushing, can we use Urnex Cafiza Cleaning Tablets? I am currently using Distilled Water and using the filter softener that came with the machine.
Should I add Third Wave Water Tablets?
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Q As a first time Lelit Bianca consumer, what maintenance schedule do you recommend I perform for t...... Read more answer nowAsked by on September 16, 2020 5:24 pmAnswered by the admin
Recharge water softener minimum every 2 weeks with a salt cold water bath for 20 minutes, then cold water rinse with faucet running for 5 minutes. Hard water more often on recharge.
Please note you are not using distilled water. If you did, the steam boiler would be overfilling and water would constantly push through the front spout on the front panel. We can only suggest using soft water, and not purified, distilled, nor reverse osmosis water.
As for Third Wave water tablets, we have customers in the past 3 months with overfilling issues on their heat exchanger and double boiler machines as well as 2 Bianca owners experiencing issues. Hence, we can not recommend it unless other owners have used it successfully.
Answered by the adminAlso, back flush with detergent once every 50 extractions using our procedures with the paddle in the full open position.
I just received my new Lelit Bianca from you! It is still in the box. I was wondering (before I set it up) if I need to use the included water filter or not.
I will be using ONLY reverse osmosis water and adding 3rd Wave Water (espresso blend) packets. Those packets contain magnesium and calcium I noticed. But it is recommended in so many forums about espresso machines to add these packets to RO water, or distilled, in order to help bring out the flavors of your espresso.
So, I wanted to know, since I am going to only be using this water with the packets, will I still need to use the filter (that would then take out the magnesium and calcium that the packets will be adding to the water)?
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Q I just received my new Lelit Bianca from you! It is still in the box. I was wondering (before I s...... Read more answer nowAsked by on September 14, 2020 4:16 pmAnswered by the admin
From a liability perspective, 1st-line has to recommend using the water softener. Without it, we would get blamed for limescale. Unfortunately, we have not tested this scenario. The other issue is different RO systems produce different results in the water. In other words, we have seen some RO systems create too pure water where the steam boiler is overfilling and leaking, and we have seen other systems where limescale builds up inside the machine.
In your case, we suggest using the softener. If the boiler overfills and the front spout is continuously releasing water from an overflowing steam boiler, then you can choose to remove it. If the steam boiler still overfills, then the water may still be too pure.
This will become a trial by error scenario as there are so many different scenarios for water.
My problem is not with the Bianca per se but it shows me a problem I might be having with my grinder. I use the Eureka Atom grinder with my Bianca and I've noticed that the brew pressure gauge sometimes goes to 8-10 and sometimes much lower like 4-6. When my grinder has a full chute of beans, the brew pressure gauge will go to 8-10. When the chute starts to have less beans, the brew pressure will only go to 4-6. I guess this is because when the chute is full, it adds a downward pressure and affects the grind. Is this normal or is there something wrong with my grinder? Only solution currently is to keep the chute full of beans.
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Q My problem is not with the Bianca per se but it shows me a problem I might be having with my grin...... Read more answer nowAsked by on September 11, 2020 5:18 pmA A quick way to test your theory is to get a jewelers scale that can measure grams and weight the output of the grounds. I have an atom 75 and the Bianca and haven't experienced your issue.
Hi, re backfashing: do you have to use backflash solution/detergent or it is just as effective & ok to backflash as is w/o the solution/detergents. So far I have been doing it w/o any detergent. Thanks.
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Q Hi, re backfashing: do you have to use backflash solution/detergent or it is just as effective &a...... Read more answer nowAsked by on August 30, 2020 1:57 pmA The detergent is designed for coffee machine and edible. It is much more effective in removing coffee ground and oil.A Hi, I've owned a few expensive machines and have used Cafiza on all of them. I'm wondering why you are resisting to use something with your backflush technique, given you have such an expensive machine? I even use cafiza on my wine glasses- it's very non abrasive and rinses completely! Think of it this way- you wouldn't think to use your dishwasher without dishwashing soap even though it has very hot water... the grease from the coffee oils are very resistant and bake on with the heat from the machine- especially if you leave a dirty puck for any length of time. The cafiza, when backflushed properly a few times in succession works to remove the baked on oils. I would DEFINITELY use it and remove the shower screeen every now and again to clean that properly as well. Coffee oil is very corrosive. Don't forget to do an occasional decalcification- I live in NY and just had my old machine refurbished and the repair service said there was some signs of calcification even with NY water! Lastly- use those cleaning pellets once a few weeks or so in your grinder- they work really well for the same reason as the cafiza! Good luck.A You don't have to do anything. The advantage of using a detergent is that it cleans out old coffee residue from the oils which breakdown and become bitter. They also clog up mechanical parts and eventually cause failure. I didn't back-flush my machines for years and kept going through them every year or so. I bought my first machine from 1st-line about 20 years ago, thinking a better machine would last longer. It did... about 3 years. And then it failed. I contacted 1st-line and they told me to try back-flushing before replacing any parts. That not only saved be a big repair bill, the coffee tasted much better. Now I do it every 2 weeks or so.
1. Does the backlit power on/off button stay on when pressed? Or must you manually press it to the "on" position each time you want to turn it on? (I am asking because if I purchase one, I would like to attach it to a Wifi switch so I can leave the actual switch turned on yet be able to power it on remotely to allow it to heat up)
2. When do you expect to have the Bianca in stock again?
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Q 1. Does the backlit power on/off button stay on when pressed? Or must you manually press it to th...... Read more answer nowAsked by on August 24, 2020 7:46 pmA I've used a WiFi switch from the day I bought my Bianca. It turns on every morning at 5AM.A You can leave the button pushed in, and then plug it into a timed/WiFi outlet and it’ll go on and off on schedule.A The machine works perfectly when paired with a smart plug; the power on button stayed depressed when engaged / pressed which allows a smart plug to control on/off schedule. I'd recommend getting a Wemo smart plug or any smart plug rated for 15 amps.A Yes, it stays in the on or off position when you press it. I use a wifi outlet and it works great.A No it does not stay on. If you use a wifi power switch, make sure it doesn’t surge power when it’s switched on or it might fry the computer chip.
Hi I purchased Bianca (V1)early this year and like it so much. I really enjoy to make coffee every morning. Since most of the time I drink latte so I rarely need the hot water function. Recently I turned the right knob and tried to get some hot water, but there was nothing coming out. Not sure what's going on. Can you please help me fix this issue? Thank you.
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Q Hi I purchased Bianca (V1)early this year and like it so much. I really enjoy to make coffee ever...... Read more answer nowAsked by on August 19, 2020 4:03 pmAnswered by the admin
We have seen this issue last week with a different Bianca customer. It is imperative to use SOFT water, and not hard, purified, distilled nor reverse osmosis water.
With hard water, limescale will typically slide down the boiler wall and accumulate at the bottom of the boiler. The accumulation will clog the brass output coupling that connects to the pipe that leads to the back of the hot water valve. This coupling on the bottom of the boiler will also build up oxidation from purified waters that can also block this coupling.
There are 3 ways to correct this. Machine should be in tank mode and not connected to any plumbing. Unplug electrical cord from electrical outlet in 1st and 3rd cases where machine is taken apart.
The preferred but more difficult way that our technicians will do is
a) Remove the water tank assembly, top cover and body from the machine. Remove drip tray and and any other loose items.
b) Disconnect the pipe from the back of the hot water valve
c) Turn machine upside down so the bottom of the steam boiler faces up
d) Disconnect the pipe from the hot water valve from the coupling on the bottom of the steam boiler
e) Remove the coupling for manual descaling and cleaning.
f) Reassemble with plumbers tape only on the coupling going into the steam boiler. The other 2 connections are compression.
g) Test the hot water valve before placing the back cover back on. Check for any leaks.The easier way, but longer way, without disassembly is...
a) Put the Bianca in tank mode, remove the water softener, and reconnect the hose to the adapter inside the reservoir. Power on to full heat.
b) Fill the reservoir half way with descaling solution or white vinegar
c) Place the steam wand tip into a large cup, cover the cup with a towel, and let the steam continually run
d) It will take hours for the descaling solution to get in to the steam boiler.
e) When the reservoir runs out of solution or vinegar, refill with water.
f) Let the machine stay heated, please another large cup under the water wand tip and open the water valve. If solution/vinegar exist the wand, the problem is solved. If not, repeat the process with the reservoir filled with a half tank of solution or white vinegar.
g) If successful, fill reservoir with cold water, and drain a tankful of water through the hot water valve. The process to avoid damage is remove 4 ounces, let machine refill from reservoir, remove another 4 ounces, let machine refill from reservoir, and repeat until steam depletes. Steam pushes the water out of the hot water valve. Let machine make more steam so more water can be pushed through.The third way is...
a) Allow machine to be fully cold. Remove tank assembly and top cover.
b) Disconnect the wire to the probe nearest to the outside side wall. Do not touch nor remove the other wire as it will damage the PID sensor.
c) Remove the probe. There are two nuts, and removal is with the larger nut. Do not pull on the probe nor loosen the smaller nut as this will damage the boiler refill probe.
d) Get a funnel and pour about 8-16 ounces of strong descaling solution or white vinegar into steam boiler.
e) Reassemble probe into boiler and re-attach wire.
f) Let sit for 8 hours.
g) Warm up machine and test the hot water valve.
h) If successful, fill reservoir with cold water, and drain a tankful of water through the hot water valve. The process to avoid damage is remove 4 ounces, let machine refill from reservoir, remove another 4 ounces, let machine refill from reservoir, and repeat until steam depletes. Steam pushes the water out of the hot water valve. Let machine make more steam so more water can be pushed through.
1. The Bianca manual says to backflush once a month and your instructions say to backflush each 50 extractions at minimum (which is about 10-14 days for me). I prefer to backflush every 50 extractions but was wondering whether backflushing more frequently than monthly could cause any damage to the machine.
2. Is the Ascaso detergent the recommended one for backflushing the Bianca? (I couldn't find the Lelit detergent the Bianca manual refers to)
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Q 1. The Bianca manual says to backflush once a month and your instructions say to backflush each 5...... Read more answer nowAsked by on August 17, 2020 6:34 pmAnswered by the admin
Everyone has different opinions based on backflushing.
Excessive backflushing can cause excess stress on any espresso machine pump. Hence, we always recommend short backflushing. In addition, too much detergent can create clogs in the grouphead.
Any quality backflushing detergent is acceptable.
The water tank sensor stopped working and it no longer stops the machine when the tank is empty. The floating white part in the sensor is not stuck (it goes up and down freely with the water level) but doesn't have any effect on the machine. How can I fix this?
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Q The water tank sensor stopped working and it no longer stops the machine when the tank is empty. ...... Read more answer nowAsked by on August 17, 2020 6:30 pmAnswered by the admin Best to reset the sensor by powering off machine, remove black wire under reservoir and machine and re-plug back in.
I have the Quickmill E61 flow control device but i like the Bianca wooden paddle. Is it possible to install it using the screw supplied to top of the device to use instead of the knob.
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Q I have the Quickmill E61 flow control device but i like the Bianca wooden paddle. Is it possible ...... Read more answer nowAsked by on August 11, 2020 9:17 pmAnswered by the admin
Sorry, we do not sell the Quickmill Flow Control Device. Hence, we are unable to answer this question.
Hi, is this the filter I have to buy to replace for this machine: https://www.1st-line.com/buy/lelit-in-tank-water-softener/
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Q Hi, is this the filter I have to buy to replace for this machine: https://www.1st-line.com/buy/le...... Read more answer nowAsked by on August 8, 2020 6:38 pm
I spoke to Jim last week about my Bianca. It's leaking steam. I am trying to order all the possible valves that could be causing this because descaling didn't fix it.
From p.5 of the diagram, I need to order: MC917L1 and MC919. From p. 7, I need to order 9700050.
But I cannot find them on your website. Please advise. Thank you
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Q I spoke to Jim last week about my Bianca. It's leaking steam. I am trying to order all the possib...... Read more answer nowAsked by on August 7, 2020 9:40 pmAnswered by the admin
Sorry for the severe delays as we had a massive power outage last week from the tropical storm that hit New Jersey and wiped out electrical power for almost 70% of the state.
In most case, these parts do not need to be replaced. The reason the safety valve may be leaking steam is because the PID censor has oxidation or limescale, and the PID sensor in the steam boiler can not read the correct temperature.
The PID sensor on the steam boiler will need to be cleaned.
I always have a pool of water on top of the Portafilter when I am done extracting and removing the Portafilter (i.e it is not a dry puck - but a puck with a pool of water on top). Is this normal or what could I do to see this go away?
I have tried the 4 hole Milk Frother wand attachment and the 2 hole Milk Frother that came with the box - combined that with every single combination of technique to froth milk on youtube include your video Jim - I even reduced the Steam Temp - tried different milk quantities and 2 Pitcher sizes but all I end up with is very hot milk with a bit of bubbles on top that rapidly disappear - the milk is not textured in any way.
I have varied everything I could think of - valve opening amount from a trickle to full blast and everything in between, steam temp, type of milk , angle of wand , height of wand in the milk etc.. etc.. Not sure what else to try, never had an issue with my older espresso machine. What else could I try ?
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Q I always have a pool of water on top of the Portafilter when I am done extracting and removing th...... Read more answer nowAsked by on August 4, 2020 5:25 pmAnswered by the admin
A wet puck is from using too little coffee in the basket. It means there is too much space between the screen and top level of the ground espresso coffee.
Sorry, we are not sure what else to recommend as far as steaming/frothing milk. From a technical perspective, it could be your steam boiler filled too much because of purified water. When the steam boiler is overfilled, steam pressure is not good. We suggest running the steam and seeing how long in seconds it takes for the pump to refill the steam boiler. Other than this, it will come down to re-learning the technique or the actual milk.
A In regards to your sloppy pucks... you didn't mention anything specific in regards to your brewing technique or if you are taking advantage of Biancas flow control valve. In any case, be aware wet/sloppy pucks are can also be the result of grinding finer and doing long preinfusions. Long - low flow - preinfusions (10-40 seconds) require finer grinds. The finer grinds can have different / better / more complex flavors than coarser grinds pulled with little to no preinfusion. The only downside is that super fine grinds make for messy/sloppy pucks.
In the last day or two my machine has started to lose pressure at the grouphead during extraction. It will start at the usual 9 bar, then quickly move to somewhere between 6-8 bar. At the same time, I am seeing water coming from the relief valve at the base of the grouphead stack, which it never did before during extraction. Help!!
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Q In the last day or two my machine has started to lose pressure at the grouphead during extraction...... Read more answer nowAsked by on July 31, 2020 6:50 pmAnswered by the admin
We suggest testing with the blind. If the brew pressure gauge reaches over 10 and is consistent, then it is a grind fineness consistency issue.
If it fluctuates with the blind inserted into the portafilter in the grouphead, then check your water softener. It probably needs a recharge or a replacement.
If the problem persists after the above, then descale the coffee boiler only after removing the water softener and reattaching the hose to the proper position. Run about a half tank of descaler through the grouphead and let the descaler sit for 60 minutes.
Need your assistance. My Bianca (received earlier this week) is constantly turning itself off. I have been unable to program it so it will run 24/7. Using the LLC I tried various 30 minute intervals under the Stand-by energy saving mode program and they worked just fine. However, per the Lelit User Manual it states when in Stand-by (energy saving) programming - "Selecting "OFF" the machine will never go into standby mode." Problem is: When I set Stand-by programming to OFF... after around 30 minutes the machine turns itself "completely" off... and the machine eventually goes stone cold. At this point the LLC display is off and pressing either of the LLC buttons don't do anything. However, the light around the power off on switch is still illuminated. At this point the only way to wake the machine back up is to hit the power switch putting the on/off switch into the off position then hit it again to put it back into the on position. At this point the machine will turn back on and function normally, however if left unattended for 30 minutes or so the unit shuts down again. What am I doing wrong?
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Q Need your assistance. My Bianca (received earlier this week) is constantly turning itself off. I ...... Read more answer nowAsked by on July 23, 2020 10:29 pmA UPDATE: Talked to Jim at 1st-Line and learned of the solution. Rather than go into the details here... if you should you experience this situation just give 1st-Line a call, explain the symptoms... and they'll take care of you.Answered by the admin
Sorry to hear about this. Yes, please contact us if this issue occurs.
Hello,
I'm looking to plumb in the Bianca to a BWT filtration system. I've setup all the plumbing and have one question about connecting the machine to the filtration system.
- the hose that comes with the machine connects to the bottom of the machine using the included coupler
- the other end of the hose is 3/8 BSP.
My question is does the other end of the hose (BSP) connect directly to the BWT outlet (black plastic elbow) or do i need a specific adapter in between?
Thanks,
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Q Hello, I'm looking to plumb in the Bianca to a BWT filtration system. I've setup all the plumbin...... Read more answer nowAsked by on July 22, 2020 9:57 pmAnswered by the admin
The Lelit Bianca hose should connect straight to filter head or other components of the BWT system. On the water line side, the BWT optional hose needs to make the transition to standard US threading.
I am having difficulty frothing milk with the Bianca. I am sure it is my technique rather than the machine.
I either get just hot milk with no frothing or too many large bubbles.
should I leave the steam temperature at its maximum or should I adjust it?
also, when turning on the steam, should I open it "full force"? or not?
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Q I am having difficulty frothing milk with the Bianca. I am sure it is my technique rather than th...... Read more answer nowAsked by on July 20, 2020 3:52 pmA Generally we had been through that at the beginning but believe me it's a matter of time and practice. In my opinion it's depends on the amount of milk that you want to steam, if it is about or less than 20oz I recommend you to use the small holes tip with lower temperature 257 F. The steaming technique is easily found on the youtube but be sure to see a professional barista.
I see that the Bianca comes configured to use hard water filters if desired. I live in Manhattan, which I have always understood to have soft water, so I'm wondering whether it's needed or even advisable for me to use the hard water filters. Any thinking on this you can provide is welcomed.
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Q I see that the Bianca comes configured to use hard water filters if desired. I live in Manhattan,...... Read more answer nowAsked by on July 17, 2020 8:25 pmA On average, water in your neck of the words (so to speak) is considered only slightly hard measuring between 1 and 3.5 grains per gallon. However, for the sake of your machine and your piece of mind in regards to protecting your investment, you should always test your water just to be safe. Period! (A boiler overhaul to remove/repair scale deposits is expensive!) The easiest way to test your water is to pick up a water hardness tests trip like the one sold on this site. called the: Ascaso Water Hardness Check / Test Strip SKU# V1903 (or pick up one at our local pet store for testing aquarium water.) If you water is indeed soft then there is no need to use the included softener filter that comes with your machine or any other for that matter.Answered by the admin
Water in New York City is actually quite good as drinking water. However, we have numerous clients with our espresso machines that have experienced limescale issues. Some of them were very bad. Hence, we recommend the Lelit water softener as a cheap insurance plan to safeguard the Bianca. This is why we strongly advised, basically required Lelit to include one with every Bianca.
Hello, I just setup my Bianca and seemed fine but now after 3 shots, my flow control paddle no longer goes all the way to the left. First couple of shots, it would go all the way left and right. All the way left, water stopped flowing. Now, some water is still flowing with it to the left. It stops around 8 o'clock and it gets hard and I don't want to force it much more for fear of damaging it. Is this something you've seen?
After 2 more shots, flow control isn't working at all and the paddle stops moving at 6:30 now. With the backflush disc in, adjusting the paddle doesn't do anything to the pressure at the grouphead. Stays at 11 bar the whole time. Hopefully it's an easy fix. Thanks again
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Q Hello, I just setup my Bianca and seemed fine but now after 3 shots, my flow control paddle no lo...... Read more answer nowAsked by on July 16, 2020 4:04 pmAnswered by the admin
We are sorry to hear about this. We have seen this on 4 other units here in the USA. There have been a few of these in Europe. However, this problem is very low when thousands of these have been sold.
At 1st-line, we do bench test every Bianca for water to make sure there was no damage into us as well as make sure the paddle operates properly from full open to full close. We are unsure why this happens on a few units. The little gicleur on these few units seemed to have broken. It is usually a simple fix as only one customer was not able to replace the gicleur inside the grouphead.
have you had any experience with the "Smart Espresso Profiler" from Naked Portafliter installed on the Lelit Bianca? what have you heard about it
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Q have you had any experience with the "Smart Espresso Profiler" from Naked Portafliter installed o...... Read more answer nowAsked by on July 15, 2020 7:59 pmAnswered by the admin
Lelit stated they tested it and it did not perform as well as they desired.
I have the V1 Bianca. Should I use the kit #MC4000027 on it? Also, do I need to get a different size silicone tubing other than what comes in the kit? Many thanks, Mark
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Q I have the V1 Bianca. Should I use the kit #MC4000027 on it? Also, do I need to get a different s...... Read more answer nowAsked by on July 10, 2020 3:34 pmAnswered by the admin
Yes, this upgrade kit can be installed. However, if there are no issues, it is not needed.
does it come with stainless steel portafilter or chrome plated brass portafilter?
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Q does it come with stainless steel portafilter or chrome plated brass portafilter? answer nowAsked by on July 6, 2020 4:10 pmAnswered by the admin
At this time, chrome plated brass portafilters.
Hi, another quick question: when it is humid, the group head temp bar does not reach the desired bar temp, it reaches no more than 4. Any idea why this is? We've tried coarser grind, finer grind, & nothing has helped to go above 4. Thanks.
A.S.
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Q Hi, another quick question: when it is humid, the group head temp bar does not reach the desired ...... Read more answer nowAsked by on June 28, 2020 9:36 pmA I might be misunderstanding the question, but I am assuming you are talking about the group head pressure gauge rather than temperature. I had an issue once where I could not get the pressure gauge to go higher than 4 Bar. I simply made the coffee grind finer and that took care of the issue. It was just not fine enough to create enough back pressure in the basket. I suppose it is possible that tamp pressure is too light but that is less important than the grind size. Again, I might be misunderstanding your question.A A quick check is to use the blind portafilter basket. That will provide full back pressure, so the group head pressure will go to the max the pump is set to. If it then shows 10+, then the only problem is the grind/tamp. It is not fine enough to provide sufficient resistance to pump pressure. You simply grind finer. You will know when you go too far as you will either have no coffee extracted at all (basically too fine, blocked portafilter), or extraction will be too slow eg 40secs or even a minute or more. If however, the head pressure shows less than 10 with the blind basket, then the issue is not the grind. It can only be pump pressure bypass setting, flow control calibration issue, or the pressure gauge itself is faulty. That is also easy to check - with the blind basket, the head pressure and pump pressure gauges should be identical (factory 11 bar I believe). If they both read approx 11, then everything is fine, it's your grind. If the pump reads 11 and the group reads 4 with the blind basket, or they both read 4, there is an equipment issue somewhere. Hope that helps.
Hello
Just a follow up to my previous question about the brew temp rising to 240F during heat up. I have confirmed that its not limescale or an incorrect ribbon connection I have reverted back to the V1 LLC and it does not over heat like before. So my conclusion is that it is a software issue dealing with the V2 LLC. Can you reach out manufacturer and see if there is an update for this issue or if there is a fix for this. Thank you.
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Q Hello Just a follow up to my previous question about the brew temp rising to 240F during heat up....... Read more answer nowAsked by on June 26, 2020 7:14 amAnswered by the admin
Thank you for the follow up. Lelit has confirmed if you have RT (real temperature turned on), the temperature is programmed to overshoot during warm up. The LCC V1 will not show this.
So my machine seems to overheat. During heating the brew temp gets up to 250F. Is there a reason for that or is there something wrong. This occurred after I switched the LLC to V2
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Q So my machine seems to overheat. During heating the brew temp gets up to 250F. Is there a reason ...... Read more answer nowAsked by on June 23, 2020 8:34 pmA Could it be a problem with the new LCD? Can you switch back to the old one?A Yes, I also notice that the brew temp gets up to 240F on my Bianca after V2 update. And now my steam boiler is not heating up and I am still waiting the answer from 1st-line. May be I should just change back to ol LCC.Answered by the admin
Most likely, it could be the cable ribbon was installed in the incorrect slot on the back of the LCC. Please double check it. You can confirm by putting back the old LCC.
It could be coincidental that the probe wire from the brew boiler has covered with limescale or oxidation. Remove the filter from the reservoir and run about 16 or more ounces of descaler (not backflush detergent) through the grouphead only. White vinegar can be used, as well. Let it sit for 2 hours, then run 32 ounces of water through the grouphead only.
Hello, my Bianca steam boiler is not heating up. The brew boiler is functioning correctly. Please let me know what needs to be done. I have updated the V2 PID about a month ago, not sure if it's related to this new PID as I never had any issues with this machine for one and half year. Thanks.
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Q Hello, my Bianca steam boiler is not heating up. The brew boiler is functioning correctly. Please...... Read more answer nowAsked by on June 22, 2020 8:14 pmAnswered by the admin
Please make sure the steam boiler is turned on in the LCC.
In addition, you may have inserted the ribbon cable into the wrong slot on the back of the LCC. We believe this because many others have upgraded without issue.
A I make sure the stem boiler is turned on in the LCC, also make sure that the ribbon cable is inserted on the right side (on black color slot). And everything is working fine for about a month after the LCC upgrade.Answered by the adminIf the new LCC V2 worked for a month, then most likely is not the new LCC V2 . When the LCC fails, the machine will usually not function at all. Hence, this issue is pointing towards the steam boiler itself.
Please unplug the machine from the outlet, allow to fully cool, and remove the water reservoir or disconnect from plumbing. Remove the body panel.
Checking Heat Element
Please check underneath after removing the port hole cover under the steam boiler. Please check for loose or burnt wiring. If you have a continuity tester or multimeter, remove the 2 connections and check the heating element for continuity or an ohm reading of 8 to 20 ohms. Then contact us directly via email or the contact us/need help form on our web site with your details.Checking Wire Connections
The 2 wires from the steam boiler heating element post need to be tracked back and make sure they are connected on the other end. On top of the steam boiler, there may be 2 sets of red wires. The center set of 2 on the steam boiler need to be checked back at the brain unit. The second set connected to the top outer perimeter of the steam boiler should not be connected.A hi Admin, I checked the heating element with ohm meter and it doesn't have any continuity. I also check the brew boiler, and ohm meter shows 15. I sent email with video also.
I have an early model Bianca (from preorder), and there's a plastic elbow fitting on the steam boiler which is starting to foul/melt and give off a faint burning smell. I don't see this part on newer parts diagrams, or in pictures of the Bianca internals (e.g. from https://www.1st-line.com/buy/lelit-mc4000027-spare-kit/), so I'm guessing that the V2 addressed the very same issue I'm having. Could you please advise on the process for replacement of this part? Thanks.
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Q I have an early model Bianca (from preorder), and there's a plastic elbow fitting on the steam bo...... Read more answer nowAsked by on June 19, 2020 5:11 pmA For future readers of this question, I ended up just pulling off the melting plastic part and running the tubing directly onto the metal fitting, as seen in https://www.1st-line.com/buy/lelit-mc4000027-spare-kit/ (see the tube running vertically into the steam boiler). It is working for now. However, with the tubing included in the V1, the fit is a bit tight. I intend to get the linked four-way connector whenever it's back in stock because that kit comes with more generous runs of tubing.
HI, please respond to my question: Internally, do you have a version with all stainless steel piping. Not plumbing outside direct to the water source. all the pipes insides are currently copper. DO you have one with stainless steel pipes, INTERNALLY?
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Q HI, please respond to my question: Internally, do you have a version with all stainless steel pip...... Read more answer nowAsked by on June 18, 2020 4:54 pmAnswered by the admin
Sorry, your first question was not as clear as the second time. Even a customer understood it as the plumbing.
Similar to competitive models, the internal pipes are currently manufactured in copper with brass fittings and brass valves. The Lelit Bianca includes a water softener to prevent limescale and to lessen the chance of having to perform a descaling. Scale build up can occur on stainless steel as we have seen in the past. Hence, proper softened water is essential for not only the machine's long term reliability, but also for the espresso extraction.
We will share your desire with Lelit, but stainless steel pipes usually increase the price of the machine by minimum $200, and this is something that does not happen in just a few weeks. In addition, when there is a lot of stainless steel, there is a potential for galling.
Hi, for the Bianca, do you have stainless steel plumbing version? That is the only deal breaker for me.
Thanks,
Dean
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Q Hi, for the Bianca, do you have stainless steel plumbing version? That is the only deal breaker f...... Read more answer nowAsked by on June 18, 2020 4:35 amA I have had a Bianca for 1 1/2 years. It comes with a stainless hose that allows it to be plumbed in . You can use it with the water tank OR plumb it in. I have it connected to a WBT water filter/softener (a MUST have) and it has been working perfectly for 1 1/2 years. All you have to do is remove a plug on the bottom of the Bianca that the water tank goes to and screw the stainless hose on to the Bianca water intake.Answered by the admin
The Lelit Bianca dual boiler espresso machine can be used in reservoir or plumbed in mode. The stainless steel braided hose is included with the machine.
We always suggest using, where possible, all plumb-able espresso machines in tank mode. The reason is to make sure issues are not created by the water line pressure. After a few weeks in reservoir mode, plumb in the Lelit Bianca dual boiler espresso machine per our requirements.
If an issue comes up, then we know it is the plumbed in water line. If the water line pressure is too high or too low, there will be issues with the pump making strange noises.
Hello! If I get an older pre-2020 Bianca is there a way to upgrade to the v2 specifications? And more importantly If I cannot do that, how can I distinguish between v1 and v2? Thank you.
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Q Hello! If I get an older pre-2020 Bianca is there a way to upgrade to the v2 specifications? And ...... Read more answer nowAsked by on June 16, 2020 2:23 pmAnswered by the admin Most upgrades can usually occur. The distinguishing feature is the higher temperature that can be achieved for the steam boiler.
I just replaced my water filter for the Lelit Bianca and now the machine makes a kind of buzzing noise when I pull the lever to get water flowing. It seems to me that the machine isn't pulling in enough water but i've tested removing the filter and it still makes the same sound. I've tested removing the filter entirely and running the water and removing the particle filter but still makes the same sound. Also while I was switching out filters I ended up switching out shower screens and the gasket so maybe it could have something to do with that?
Any ideas what might be the issue and how I could solve it?
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Q I just replaced my water filter for the Lelit Bianca and now the machine makes a kind of buzzing ...... Read more answer nowAsked by on June 15, 2020 5:12 pmAnswered by the admin Please make sure the water reservoir is fully inserted. Push down hard. Check the hose underneath as a kink will cause strange noises. Inside the reservoir, please make sure the internally parts are snug and in position. Check the pump screw on bottom in case the pump may have moved. Hold the pump screw while the pump is running to see if the noise is from the pump hitting the frame. Lastly, remove the shower screen and test as well.
I am moving to Denver, CO (altitude = 5280 feet) in a few weeks and looking to upgrade to this machine. However, I am concerned about making espresso at this altitude where water boils at around 202F. What would you advise that I do? Can I utilize the PID and pressure profiling to accommodate this? Any advise is appreciated.
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Q I am moving to Denver, CO (altitude = 5280 feet) in a few weeks and looking to upgrade to this ma...... Read more answer nowAsked by on June 12, 2020 6:22 pmA I am using the Bianca in the Denver area (at 6400 feet) with no issues other than overconsumption of yummy espresso! I set the water temperature to 201 and do extensive profiling. I'm beyond delighted with the Bianca.Answered by the admin One of our customers in Denver has been testing their Bianca at the 50-60 minute mark after startup from a cold state. The problem with high elevation is steam exiting the grouphead after a full warm up. The steam stops at between 192 and 194 d F. The reason is that there is programming in the algorithm to overheat the coffee boiler at start ups so full electrical power can drive a quicker warm up of the steam boiler. Hence, by the time the steam boiler heats, the coffee boiler has cooled to have both boilers ready. One can operate the coffee boiler temperature at 201 d F, but a cooling flush will probably be needed. We are further working with our customer to learn more at higher elevations.A We live in the Swiss Alps, at about 1700m or 5650 feet altitude. From a coffee boiler temp of 95° Celsius (203°F) upwards , I had sometimes vapor exiting the gouphead. Lelit advised to reduce KPc to 0.2 and KDc also to 0.2 to heat less aggressively causing less overshoot. In Theory, at 203°F and our altitude water should already boil. But since then no issues with vapor at the grouphead. And most importantly, the shots are good!
The pump lever has become rather tight and squeaky after 1,5 year of use, especially when turning the pump off. What can I do to make the lever operation smooth?
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Q The pump lever has become rather tight and squeaky after 1,5 year of use, especially when turning...... Read more answer nowAsked by on June 11, 2020 3:45 amA Hi there, probably in the user manual, but if I recall, you'll want to turn off the machine and let it get totally cold, then unscrew the lever assembly and apply NSF grease. I would consult the manual first. Also, sometimes this happens after cleaning with detergent, and a few uses will lubricate with oils from the coffee.
Im wondering if/ how to tighten the knobs for the steam wand and hot water. it works perfectly fine, and spins freely as it should, but there is a bit of play up and down in the "free" part of the spin (if that makes sense).
Is this normal? the Hot water wand knob seems snugger as I dont use it as often.
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Q Im wondering if/ how to tighten the knobs for the steam wand and hot water. it works perfectly fi...... Read more answer nowAsked by on June 8, 2020 8:33 pmAnswered by the admin
The free spin in the knobs is normal and expected for non-compression valves. Please watch our videos....
Hi. Over the last half year, I have noticed constant decrease of the MAX pump pressure. From 9.5bar, it barely goes up to 6 now without changing any setting (he pump bypass screw underneath is tightened to the max).
The water from the reservoir is not obstructed in anyway (free falling debit of almost 5ml/s).
Debit is still over 5ml/s out of the group-head when the paddle is fully open.
The pressure reading is similar for both the pump gauge and the group gauge (with blind basket): max 6 bar.
As the pump gauge sensor is after the outlet of the pump, right before the solenoid valve that controls the brew boiler water admission, it seems to be that the issue is with the pump itself.
Q1: Is my assumption correct and should I try to replace the pump?
Q2: Could you please advise how could I remove the pump? It seems very well "hidden" between the front of the case and the steam boiler. I have access to unscrew the inlet/outlet pipes, but seems pretty hard to access the screw that tightens the bracket coupling with the motor. Any tips would be appreciated.
Thank you
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Q Hi. Over the last half year, I have noticed constant decrease of the MAX pump pressure. From 9.5b...... Read more answer nowAsked by on May 27, 2020 11:22 pmAnswered by the admin
Chances are the issue is NOT the pump as the bianca has an upgraded pump.
Make sure the reservoir is full inserted. Push down hard on the reservoir.
In tank mode, remove the water softener and test. If it improves, then the water softener needs recharging or replacement. If in plumbed in mode, check inbound water line pressure and any filters water softeners in place. You may need to bypass those water softeners or filters to test the machine.
With the backflush insert inserted into the portafilter and locked into the grouphead, lift the lever for 30 seconds. It is normal for the water to exit the lower grouphead valve.Check to see if the little spount has a lot of leakage as the OPV inside may be contaminated and redirecting the water pressure to the little spout on front.
Use detergent to backflush the group to clean the gaskets in the lower valve.
Lastly, shut off steam boiler. In tank mode without the water softener, run descaler (or white vinegar) through the coffee boiler with the blind insert in the portafilter. 30 seconds on/30 seconds off. Repeat 5 times. Let sit for 20 minutes. Repeat 6 times. Sit for 20 minutes. Repeat 6 times and let sit for 20 minutes. Then rinse reservoir, run half a quarter tank of water through the grouphead every 10 minutes until empty.
Hopefully one of these resolve your issue.
A Hello again. Thank you for your answer and helpful tips. I have indeed checked piece by piece the circuit from the tank (only used it in tank mode, with soft water and without the provided cartridge) to the E61 group (I have also lubricated the camshaft of the lever with this occasion and noticed that the mushroom - although not having obvious scale deposits - had some spots where the coating is gone and brass is showing -> I will consider replacing this soon). The pressure issue was fixed by replacing the pump finally. The particular issue with my pump was the bypass plunger(19) - spring(14) assembly that the bypass screw(22) pushes into ( see numbers in image https://www.home-barista.com/forums/userpix/269fot_br_2.jpg). This assembly remained blocked in the screw, thus not pushing the valve(13) hard enough and water was taking the internal pump bypass way when pressure was building too high in he brew circuit. Eventually it should have been easy to fix, but I did not figure it out until I had another pump to compare. You live, you learn.Answered by the admin Thanks for the update. To date, 1st-line has not replaced any pumps on the Bianca in the USA. Hence, you may have purchased the Bianca elsewhere as we have not sent out any Bianca pumps. The flaking in the mushroom is usually caused by limescale or descaling or purified water. In the 23 years in business, we have only seen the parts you described to fail where there was limescale.
My wife just asked a question regarding high altitude settings (8,880 ft.)for the Bianca V2.
You mentioned in your response to her question that there would have to be a “reconfiguration of the internal LCC parameters”. Does this mean this is a physical hardware change or a software change where you can push the changes to the LCC device? In other words, would we have to wait for the next hardware version of Bianca to get these changes or we can apply them to the current Bianca V2 machine (ourselves or you guys).
Thanks!
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Q My wife just asked a question regarding high altitude settings (8,880 ft.)for the Bianca V2. You...... Read more answer nowAsked by on May 26, 2020 6:23 pmAnswered by the admin
Sorry, we were not clear. We are still investigating changes to the internal programming of the PID parameters which are modified through the LCC. This is not easy, and it may take a few months as some Bianca customers are helping us because 1st-line and Lelit are not physically located at high altitudes.
Hello, we recently moved from sea level to an elevation of 8800 ft and have not been able to pull a decent shot from our Rancilio Sylvia up here. We tried a Rocket Appartamento, and after hours of research, tech help, and endless trials, we discovered that machine did not provide enough control to adjust for up here. Can this Lelit Bianca be adjusted for this altitude, and is there anyone there who would be able to instruct us on that? Thanks for your help!
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Q Hello, we recently moved from sea level to an elevation of 8800 ft and have not been able to pull...... Read more answer nowAsked by on May 26, 2020 5:28 pmAnswered by the admin
We suggest holding off with the Bianca for now. We are working with a customer in Denver at ~5500 feet above sea level to figure out the configurations. There will definitely need to be a reconfiguration of the internal LCC parameters, but we are trying first at the lower elevation.
A Thank you so much for your response. We are thrilled that you have someone there actually working on a real solution to the high altitude brewing issue, as opposed to just giving us a theoretical answer! Hopefully you'll be able to figure it out soon.A We live in the Swiss Alps, at about 1700m or 5650 feet altitude. From a coffee boiler temp of 95° Celsius (203°F) upwards , I had sometimes vapor exiting the grouphead when flushing. Lelit advised to reduce KPc to 0.2 and KDc also to 0.2 to heat the coffe boiler less aggressively causing less overshoot. In Theory, at 203°F and our altitude water should already boil. But since then no issues with vapor at the grouphead, except sometimes immediately after warm up (the Bianca does overshoot to speed up heating) . As soon as the brew pressure reaches 0.3 bar (about 4 psi) above ambient, the boiling stops anyway. The shots are very good!
I have a Bianca machine and wanted to ask if you know the spline size/pitch that is used for the flow control paddle?
Im looking into making some custom wood accents for the machine would need the brass spline insert to make a new paddle that would fit.
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Q I have a Bianca machine and wanted to ask if you know the spline size/pitch that is used for the ...... Read more answer nowAsked by on May 26, 2020 4:33 pmAnswered by the admin
Sorry, Lelit is not revealing this information.
Hi there, I have this machine and cannot find any replacement 70L water softener filters anywhere in the USA. Can you help me source a replacement filter right away? Thanks so much!
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Q Hi there, I have this machine and cannot find any replacement 70L water softener filters anywhere...... Read more answer nowAsked by on May 20, 2020 8:35 pmAnswered by the admin
Thanks for the inquiry. Unfortunately, the coronavirus has disrupted the shipment of some parts and the MV747PLUS water softener. In the interim, please recharge the softener.
Broke removal water tank. I can’t believe this, but i was trying to clean the water filter and dropped the water tank, and to my bad luck it fell on one the hooks that attach to the machine and got a crack in it, so ? . Where can i buy the replacement? Need help urgently, so used to great coffee everyday with lovely Bianca. Please help, thankd
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Q Broke removal water tank. I can’t believe this, but i was trying to clean the water filter and dr...... Read more answer nowAsked by on May 13, 2020 3:36 amA I am sure that you will eventually be able to get a replacement. If your tank cannot be repaired...JB Weld can work wonders, you could run the machine off of a bottle. Set it up like you were going to plumb it in, and simply place the hose into a bottle sitting next to the machine. A backflow preventer on the end of the hose is suggested. Jim can probably advise on that, and can likely order you a new tank. I ran an HX machine with a rotary pump this way for years, without any issues.
hi guys. what is the approximate backorder on this machine? Lelit Bianca thnx daniel NYC
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Q hi guys. what is the approximate backorder on this machine? Lelit Bianca thnx daniel NYC answer nowAsked by on May 9, 2020 3:38 pmAnswered by the admin
Sorry, we are expecting more mid-to late June 2020. The Lelit Bianca, being designed from the ground up, has blown away the competition, including copy cat manufacturers who do not realize that its not just the paddle and flow control that need to be copied. There are a lot more secrets in the Bianca than just meets the eye.
I am looking to buy the e61 group head water DIFFUSORE part number MC930-4 DIFFUSORE E61, where can I find it.
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Q I am looking to buy the e61 group head water DIFFUSORE part number MC930-4 DIFFUSORE E61, where c...... Read more answer nowAsked by on May 5, 2020 6:42 pmA I believe that is the part number for the portafilter gasket. The Lelit grouphead dispersion screen is MC1600069L1 E61 and available on this site. MHM
What grinder would you recommend to pair with the Bianca?
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Q What grinder would you recommend to pair with the Bianca? answer nowAsked by on May 4, 2020 2:42 pmA I have a Niche Zero paired with my Bianca. It is a great grinder, IMO.A Mazzer
Hi,
Does IMS shower E61200NT fit the lelit bianca
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Answered by the admin
Yes, it should.
I start the machine every morning with a timer, in the last few days I noticed some water below the machine near the back right leg. I noticed some spillage coming from the machine (see a photo here: https://ibb.co/MpvgpL0) How should I proceed?
I've purchased the machine in July 2019,
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Q I start the machine every morning with a timer, in the last few days I noticed some water below t...... Read more answer nowAsked by on April 22, 2020 3:11 pmAnswered by the admin Please unplug the machine from the electrical outlet and allow to full cool down. Please remove top cover and email us a photograph of the entire top.
Hi, any idea why the water indicator does not display? It used to display, but does not display anymore when the machine is low &/or no water. Any ideas? Thanks.
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Q Hi, any idea why the water indicator does not display? It used to display, but does not display a...... Read more answer nowAsked by on April 18, 2020 7:28 pmAnswered by the admin
Check the black wires under the machine. Power off machine. Disconnect and reconnect each side.
Check the float in the reservoir and make sure it is not stuck in the up position.
1stLne, Randy PIerson here again, with regard to my lelit with slow pressure and flow at the grouphead I just submitted. I feel i gave you the wrong email address, please use my corrected email address below for the following repeated “ask”:
1st Line, I have an 18 month old Lelit Bianca. It has been working great overall. I have it plumbed into BWT. The espresso tastes great and all seems fine except I feel like my water coming out of the grouphead screen (with paddle full open) is coming out reduced. My temp is 204, my PID is steady, no flash all pump action seems 100% good. When I activate the espresso handle it takes 20 seconds for my back flush register 11 bar on my pressure at the grouphead. Comparatively, when I activate the espresso dispensing lever, my pump guage indicates 11 bar immediately. The same applies for when I am using my portafilter....epresso comes out very delayed, appearing weak in flow and even when the expresso extracts slow and weak, my pressure at the grouphead can be as low as 4 bar. My conclusion is: 1) Pump is working fine; 2) water pressure can go to 11 bar at the portafilter but it can take a long time; 3) I feel there is a blockage or restricted flow that occurs after the pump and before the grouphead pressure guage. I have 3 videos I can send: 1) brewing a doubles of espresso:; 2) pumping water out from the group head that seems to be low flow; 3) backflushing with portafilter blank in first cycle taking 20 seconds to obtain 11 bar at the grouphead guage. Please let me know how I can further assist. I would welcome a telephone call, or email. You have my account information and warranty information as welll, II can send anything separately to include the videos.
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Q 1stLne, Randy PIerson here again, with regard to my lelit with slow pressure and flow at the grou...... Read more answer nowAsked by on April 17, 2020 2:33 amA Randy, I would first check the grouphead screen, which I regularly clean (by prying it down with a butter knife). Once removed from the groughead, you will see if it needs additional cleaning.A Check your Grouphead screen (by prying it down with a butter knife). If you have detached and cleaned in 18 months, I guarantee it is restricting flow.A I have changed the group head screen on 2 occasions and have cleaned it once over the 18 month lelit life. I inspect it at least every 6 months with a new portafilter gasket installed. All looks very clean and within the group head inside of the screen. Remember, the flow from the group head with no screen present looks very slow as well. Another admin response to me instructed me to upload my videos, where do I upload my videos of the timing and operation of the grouphead?
1st Line, I have an 18 month old Lelit Bianca. It has been working great overall. I have it plumbed into BWT. I have backflushed and cleaned according to manufacturer recommendations. The espresso tastes great and all seems fine except I feel like my water coming out of the grouphead screen (with paddle full open) is coming out reduced. My temp is 204, my PID is steady, no flashIn, all pump action seems 100% good. When I activate the espresso handle it takes 20 seconds for my backflush to register 11 bar on my pressure at the grouphead. Comparatively, when I activate the espresso dispensing lever, my pump gauge indicates 11 bar immediately. The same applies for when I am using my portafilter....epresso comes out very delayed, appearing weak in flow and even when the expresso extracts slow and weak, my pressure at the grouphead can be as low as 4 bar. My conclusion is: 1) Pump is working fine; 2) water pressure can go to 11 bar at the portafilter but it can take a long time; 3) I feel there is a blockage or restricted flow that occurs after the pump and before portafilter pressure gauge causing slow pressure build. I have 3 videos I can send: 1) brewing a double espresso with all pressures and times; 2) pumping water out from the group head that seems to be low flow; 3) backflushing with portafilter blank in first cycle taking 20 seconds to obtain 11 bar at the grouphead gauge. Please let me know how I can further assist. I would welcome a telephone call, or email. You have my account information and warranty information as well, I can send anything separately to include the videos. Thank you!
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Q 1st Line, I have an 18 month old Lelit Bianca. It has been working great overall. I have it plumb...... Read more answer nowAsked by on April 17, 2020 2:30 amAnswered by the admin We are assuming you have the paddle all the way to the right. The backflush blind filter will take longer to register as the blind needs to fill with water. You may have too much space between the screen and your coffee level in the basket. This space will delay Please post the video links here so other Bianca owners and us can take a look at it.
I have a Bianca and recently the pump has started to make a noticeable fluctuation noise. It seems to mostly hold pressure but my shots are inconsistent even though I am always using 18g of the same coffee, etc. I'd like to email you a video if I can?
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Q I have a Bianca and recently the pump has started to make a noticeable fluctuation noise. It seem...... Read more answer nowAsked by on April 16, 2020 9:12 pmAnswered by the admin
Unusual fluctuation noises on rotary vane pumps usually result from the following:
a) In tank mode, the water softener is impeding the flow. You can test this by removing the softener, and attaching the intake hose tothe bottom adapter as connected when the machine was first delivered. If there is no more fluctuations, then the softener needs to be recharged 2-4x per month and replaced every 6 months.
b) In tank mode, there is an air pocket in the water softener or the hose is not properly attached. Fill water tank to above the water softener and run pump. Note where on water softener where pump changes and inspect for any holes in the water softener above that point.
c) In direct plumbed in mode, check the water line hose for any kinks. Make sure the water line pressure is between 35 and 40 psi. Check the filter and water softener by bypassing them and seeing if the fluctuation goes away.
Hi. Thanks for the response. I get about 1/2 cup before the pump turns on. Steam boiler temp is already 266F. My water is probably not too pure. It is filtered, but not RO or distilled. I kind of doubt it's limescale since the machine is not that old and I've been using the water softener cartridges, which I recharge regularly. But supposing it were limescale, what do I do?
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Q Hi. Thanks for the response. I get about 1/2 cup before the pump turns on. Steam boiler temp is a...... Read more answer nowAsked by on April 16, 2020 3:36 pmAnswered by the admin
This sounds about right. Please make sure the machine is warmed up fully - meaning temperature is not flashing on the LCC.
The hot water does exit with steam.
The only other thing is that the knobs were over tightened and the internal gasket is sticking. The valve would need to be disassembled through the front when the machine is cold.
Lastly, limescale can build up inside an espresso machine in as little as two weeks. We had one Bianca owner who used the tank filter, never recharged it, and had limescale in less than 4 months. Do not underestimate the damage caused by limescale.
The hot water dispenser flow on my Bianca has slowed way down. It's basically a trickle when fully opened. I have removed the dispenser tip and cleaned it up (though there wasn't really any scale or anything that would impede flow). That didn't help. Steam boiler pressure is at 2.5 bar, so normal. Any thoughts?
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Q The hot water dispenser flow on my Bianca has slowed way down. It's basically a trickle when full...... Read more answer nowAsked by on April 14, 2020 3:50 pmA Edit to question: Sorry. 2.5 bar was a typo. Steam boiler pressure is just a tad over 1.5.Answered by the admin
The steam boiler can be too low in temperature. Try 255 degrees F. In addition, if you have scale build up OR the water is too pure, the the water level may be too high inside the steam boiler.
If too much water, you need to open the hot water valve and see how much water fills a measuring cup before the boiler refill kicks in the pump. Close the hot water valve once the pump kicks in.
Lastly, limescale can impede the flow of the hot water pipe inside at the bottom of the boiler. We have seen limescale build up there on all types of machines.
Hi, 2 questions:
a. the machine doesn't show the water level low anymore (you know that water drop indicator). It used to show it. It doesn't show this anymore. What can be the reason?
b. Is there a way to make the hot water lever on the right side of the machine so the water is not as hot? Is there a way to control how hot the water when it comes out?
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Q Hi, 2 questions: a. the machine doesn't show the water level low anymore (you know that water dro...... Read more answer nowAsked by on April 13, 2020 11:59 pmA The water that comes out the arm on the right hand side is from the steam boiler. You can adjust the temperature via the LCC to as low as 239F.
I am a new owner of a Lelit Bianca facing a constant issue with my extractions being far too quick (12-15s for 40g out using 16-20g doses in the double portafilter).
I have tried several different grind settings, including extremely fine ones, on the Niche Zero being used to grind without any extractions lasting longer than 15 seconds. Even extremely fine grinds have not been able to get longer than 15 seconds, let alone “choke” the machine. I have also tried different distribution techniques and different beans with no improvements. I have also ensured sufficient headroom in the basket by checking with a penny.
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Q I am a new owner of a Lelit Bianca facing a constant issue with my extractions being far too quic...... Read more answer nowAsked by on April 9, 2020 3:28 pmA Hello, try more experimentation with your beans, grind and dosage. I’m a home roaster and find there is a tremendous difference between bean density & roast level. Every bean we extract is fresh, rested 3 days and never over a couple of weeks after roast. Be sure to purchase only fresh beans with a “roasted on” date, not an expiration date to be certain they are fresh. We tend to drink 3 Americano’s per day. All 3 are different beans. The roast levels vary. Similar to what a professional barista does, I test every roast by pulling shots before eventually long term knowing an approximate grinder and dose setting. I keep notes and mark each bean on the canister with a weight and grinder setting. I leave Bianca settings with a 5 second pre infusion, open the paddle fully after that and keep the pressure garage around 9 bar watching the naked portafilter closely and constantly adjusting the paddle to keep the flow where I want it. I do not pay attention to the shot time. Today we have an Ethiopian light roast dosed at 20 g, Baratza Forte grinder at setting 2 k. 30 gram shot, time 90 seconds. Next a Mexican medium roast doses at 22 g, Grinder setting 2 E. 30 gram shot, time 40 seconds. The Ethiopian while less coffee is a much larger amount in the portafilter even though it is 2g less. This is due to density. All other adjustments of the shots are done with the paddle and timing. I find it’s easy to both under and over extract every bean. It’s all a matter of the roast, dose, & grind. Watch Jim’s videos on extended length shots. I often allow a shot to go well into 1.5-2 minutes when it’s tight and under extracting. It’s all good. Bianca makes the best coffee we’ve had in over 40 years “experimenting “ with countless espresso and coffee machines.Answered by the admin Our opinion, it is best to use 20-22 grams in a double filter cup basket. We did escalate this issue to Lelit who responded with "Probably to saturate the coffee puck we need more water. I suggest to start 1 position and try for 3 days, If it is not enough, then open one position more." Bianca 7900154-REV.00 Water flow rate adjustment - PL162T
Would there be any reason why it takes 15 seconds before the extraction begins? I have made sure preinfusion is turned off. I have experimented with the grind to make it much coarser and it still takes far to long to build any pressure on the gauge or for any espresso to start flowing. It still taste good it just seems to have a long delay.
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Q Would there be any reason why it takes 15 seconds before the extraction begins? I have made sure ...... Read more answer nowAsked by on April 9, 2020 1:52 pmAnswered by the admin Make sure the paddle or flow control is full open at start. If near the closed position, it will take longer, especially for super fine grinds.
I have a question on my lelit Bianca. I noticed the water, both from the boiler and brew head, have a metallic taste. I tested through the bwt dump valve and it seems pretty normal there.
I’d assume after a few months of use any residual manufacturing flavors would have passed through. Can you offer any advice?
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Q I have a question on my lelit Bianca. I noticed the water, both from the boiler and brew head, ha...... Read more answer nowAsked by on March 31, 2020 3:40 pmAnswered by the admin
Yes, from our 23 years of experience, metallic tastes are resultant of the water being used. Although we cannot pinpoint the exact water, we believe water with too low of a TDS will make this occur.
If manufacturing was the issue, it would be very widespread. However, these one offs particularly are the resultant of the water being used. Use tap water for a week, then use bottled water (that is NOT distilled, purified, not reverse osmosis) and taste test.
Received the Bianca in January 2020. Pull 6 shots per week on weekends. During a shot, the water is mostly going out the drain valve at the bottom of the E61 so little to no water makes it through the puck. I am pulling the lever up as high as it goes and did a Urnex back flush last week. The problem is getting worse to the point that at 11 bar, almost no water gets through the puck. Do I have to replace the relief valve assembly below the group head already? That shouldn’t be. I guess no one is in the office anymore so no phone service.
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Q Received the Bianca in January 2020. Pull 6 shots per week on weekends. During a shot, the water ...... Read more answer nowAsked by on March 20, 2020 2:52 pmAnswered by the admin
Sorry, we are working on a limited capacity inhouse due to the Coronavirus and employees working remotely from home. During backflushing, the grouphead's bottom spout will allow water to exit and enter the drip tray. When making espresso, if the grind is too-too fine, it is possible that all the water will be directed to the drip tray.
First step is to coarsen the grind to where 10 bar is achieved on the grouphead gauge. If it still leaks through the spout of the grouphead, second step is to power down the machine, unplug the machine's electrical cord from the wall outlet, and allow to full cool. The bottom spout can be removed. The gasket will need to be checked for any contaminants, such as a metal shaving, embedded coffee build up, etc. Once inspected and corrected, re-assemble and test.
Hi all, here are some questions after using this machine for a few months:
a. Is it ok to store water in the machine if not used for a week or empty out the water
b. Group Head Water Pressure is 160 grams in 30 sec, I’ve read it should be 240. Is it too low? If so, how do we increase it?
c. What temp do you use? We mostly use 201-202 or so & between 199-203.
d. And, the coffee never drips like on those professional videos, like dripping (i.e. water drops) dripping 1-by-1, you know what I mean, why? We tried diff beans, diff settings, etc...
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Q Hi all, here are some questions after using this machine for a few months: a. Is it ok to store ...... Read more answer nowAsked by on March 17, 2020 10:47 pmAnswered by the admin
For storage up to 2 weeks, just empty the reservoir, power off machine and unplug from wall outlet. If plumbed in, unplug from wall outlet and turn off separate water shutoff valve.
Grouphead water pressure sounds about right. IIRC, Lelit stated 110-110 mL per 20 seconds.
The temperature is based on what tastes best for your espresso blend.
As for the drip to drip, this depends upon your preparation. It will depends upon pre-infusion, grind fineness, and position of the paddle.
A Follow up to my original question: is there a way to post a video of the steps taken to make an espresso for others to see, critique, review?Answered by the adminIf you visit our Facebook page, we do have a Bianca owners group whereby you can share info, videos, etc.
Hi do you guys recommend a smart plug for Bianca? I know you recommend at least a 1080 jule surge protector. I would like the machine to turn on before I get up. I have a dedicated 15 amp outlet for the machine.
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Q Hi do you guys recommend a smart plug for Bianca? I know you recommend at least a 1080 jule surge...... Read more answer nowAsked by on March 10, 2020 2:45 pmAnswered by the admin
We believe the Wemo smart plug is the best for the Lelit Bianca espresso machine!
Hi can you direct me to the page for the largest basket/triple basket that comes with the Lelit Bianca, please? I would like to order a second one. I checked the diagram and found the number, but still can’t find the listing. Apologies.
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Q Hi can you direct me to the page for the largest basket/triple basket that comes with the Lelit B...... Read more answer nowAsked by on March 9, 2020 5:45 pmAnswered by the admin
Yes, we do have these large 2 cup filter baskets for the Lelit espresso machines with 58mm handles on our web site. We also have competition filter baskets.
Just wondering if I were to opt for a plumbed in machine like your Bianca, can I get by with a 1/4 water filter setup or does it have to be 3/8?
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Q Just wondering if I were to opt for a plumbed in machine like your Bianca, can I get by with a 1/...... Read more answer nowAsked by on March 2, 2020 5:03 pmAnswered by the admin
1/4" would be the minimum, but 3/8th is best. The reason is that smaller diameter tubes can cause vibration of the pump. In addition, we recommend using the Lelit Bianca espresso machine in tank mode for a few weeks. Like this, we know the machine works correctly and we remove the possibilities that the machine is at fault when connected to the water line.
We’re redoing the wiring in our kitchen. Does the Bianca take 20Amps? Or does it only operate in a 15A mode?
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Q We’re redoing the wiring in our kitchen. Does the Bianca take 20Amps? Or does it only operate in ...... Read more answer nowAsked by on February 24, 2020 5:24 pmAnswered by the admin
The Lelit Bianca was designed for optimal performance at 15 amps. No switches to press. No plugs to change. No worry about 20 amps.
Answered by the adminTo clarify, you can still use a 20 amp outlet.
I need to have the depth measurement between the back of the machine without the water tank until the start of the paddle. Thank you!
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Q I need to have the depth measurement between the back of the machine without the water tank until...... Read more answer nowAsked by on February 20, 2020 4:36 pmAnswered by the admin Without tank in back, electrical plug sticks out ~1.25". The paddle has different positions. With the paddle in the full open or full closed position, the depth on top is ~8.75" So, about 10" depth.
In the past weeks, my Lelit Bianca has started to leak from the bottom, sometimes the leak will be in the middle of the machine, and sometimes it's to the right. The leak is near where the tray meets the machine. I'm hoping that you can help with a quick fix.
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Q In the past weeks, my Lelit Bianca has started to leak from the bottom, sometimes the leak will b...... Read more answer nowAsked by on February 18, 2020 9:50 pmAnswered by the admin
Sorry to hear about this. After powering off the machine, allowing it to cool, and unplugging the electrical cord from the wall outlet, please proceed to remove the top cover. Check for any loose hoses or leaks. If you have one of the very first units, check the white elbow on top of the steam boiler. There have been a few issues where the white elbow became warmed and disconnected fromt he vacuum breaker valve. The solution is to remove the white elbow and place the silicone hose directly into the bleeder valve as is done on the latest versions.
Can you program this machine to turn on with timer ? Or you it’s Manuel push button to turn on ? and how long does it take to warm up ? Thanks
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Q Can you program this machine to turn on with timer ? Or you it’s Manuel push button to turn on ? ...... Read more answer nowAsked by on February 17, 2020 4:37 pmAnswered by the admin It is a manual push button to turn on. The button can be kept depressed and the machine can be plugged into a SMART timer. The smart timer we strongly recommend, which we have seen no issues to date, is the WEMO. The WEMO can be purchased at major retailers at a price lower than our cost. DO NOT ever use mechanical timers as we believe they cause issues on espresso machines. Although many electrical engineers will disagree with us, we are the ones who see more electrical damages from mechanical timers as the first question we ask is if the espresso machine was on a timer and what type.Answered by the admin A good warm up time is 45 minutes for both boilers. If just powering the coffee boiler, than it should be about 20-30 minutes. Of course, the warm up depends upon actual voltage in your outlet and ambient temperature.A I did exactly that. I purchased a Wemo. It's easy to use and works well. I have it programmed to turn on and off at selected times. Yesterday I went skiing. From the mountain, I turned the Bianca on with the app. on my phone. It was hot and waiting when I got home!A Yes, you can use a common timer to turn on/off your Bianca.Answered by the admin
The Bianca espresso machines does not have programmer capability for turning on and off. The reason is that most espresso machines with this programming logic can only be turned off once or twice per day. We strongly suggest a WEMO smart timer. With a WEMO, the smart timer can be programmed multiple times per day as well as turned on and off from your phone.
We do not recommend a mechanical timer as we have seen many customers with many different machines experience surges that damaged electrical components. We have not seen this yet with WEMO.
However, it is still a good idea to put a surge suppressor with a 1080 joules rating in place for all appliances, including espresso machines and coffee grinders.
Hey! I got my Lelit Bianca from you this month and I've been having an issue that I haven't found the answer to by googling. When I'm pulling a shot, I notice the group pressure gauge goes up to 10 but slowly falls down to 8 over the course of the shot without me touching anything. The paddle is always fully open and the pump pressure is showing 9-10 the the whole time. I watched youtube vids of other people using theirs and it doesn't seem to move at all unless the paddle is moved. I've tried tamping harder, doing better distribution, grinding finer etc. Would you happen to have any insight? Thanks!
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Q Hey! I got my Lelit Bianca from you this month and I've been having an issue that I haven't found...... Read more answer nowAsked by on January 31, 2020 6:34 pmAnswered by the admin
If there is no leakage in the manual valve below the group head (not the OPV spout on the front wall), then this mostly pertains to the coffee and grind fineness. Sometimes, in the beginning, the ground coffee swells (higher pressure) and then channeling occurs forming a lower pressure.
Remember, the gauge on the group head is the result of the pressure created by the amount of resistance from the fineness of the grind, amount of ground coffee in the basket, and the tamping pressure.
A It’s normal for the grouphead pressure to decrease as the shot runs down- the coffee puck becomes less dense during extraction and offers less resistance, so pressure drops. If your grind and puck preparation are not great the shot will channel, run really fast, and the pressure will drop quickly.
Hey guys - I have a Bianca V1 (early 2019) and I wondering if you are selling the new LCC to upgrade to V2?
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Q Hey guys - I have a Bianca V1 (early 2019) and I wondering if you are selling the new LCC to upgr...... Read more answer nowAsked by on January 21, 2020 6:19 pmAnswered by the admin
This was a surprise for us when Mauro, one of the 4 brothers who owns Lelit, visited us last week on Monday and announced to us just as the shipment was being unloaded from the container Monday morning. They were keeping this a secret.
Mauro said replacement upgraded V2 LCC units will be available hopefully by end of March. They will cost about $100 just as the price of the Version 2 went up $100, but we will have an alternative offer, as well. Please wait for details in an email from us. The really interesting part is that the steam boiler safety valve does not need to be replaced because they already built the structurual integrity of the boiler for minimum 3 bar pressure as well as the safety valve opening at 3 bar. Lelit just amazes us how they think ahead!
My 3-month old Lelit Bianca recently started leaking water during brewing and backflushing. It reaches a pressure of ~6 bar at the grouphead and then water starts streaming out the drain. Other than that everything seems normal. I pull ~10 shots a weeks and since owning I have done a water backflush once a week and a detergent backflush with cafiza every 8 weeks (so just once so far). I assume this must be an issue with a valve or seal, but I'm surprised it would happen so soon. Let me know what my next steps should be.
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Q My 3-month old Lelit Bianca recently started leaking water during brewing and backflushing. It re...... Read more answer nowAsked by on January 13, 2020 4:34 pmAnswered by the admin
Sorry for the delay as there was an issue with the Q&A system. It seems the OPV (over pressure valve) may need a cleaning. A particle or limescale could be holding it open. Increase the pressure in the OPV. If it does not solve it, please let us know by calling Jim.
A OP here - this turned out to be user error on my part. This was caused by me not fully raising the brew lever. If I make sure it's perpendicular to the machine then there is no more leakage out the drain valve.Answered by the adminYes, after reviewing your video, the lever on the grouphead was not pulled up all the way.
Hi, I was looking for a Lelit Bianca grouphead gasket on your website but can’t find it. I’d like to have a spare on hand, can you reference a link for ordering?
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Q Hi, I was looking for a Lelit Bianca grouphead gasket on your website but can’t find it. I’d like...... Read more answer nowAsked by on January 8, 2020 6:03 pmAnswered by the admin
Hi,
The Lelit Bianca has an E61 grouphead. Our Faema gasket will fit this model.
Hello, I have a question about the anti scale filter and if it's needed in my case. I make my own water using a recipe with Epsom salts and baking soda in certain proportions with distilled water. It is known on the internet as 70/30 water that is not supposed to create scale. If I am only using this water for my Bianca is it necessary to have the water softener filter?
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Q Hello, I have a question about the anti scale filter and if it's needed in my case. I make my own...... Read more answer nowAsked by on December 30, 2019 4:25 pmAnswered by the admin
Sorry, we are not water experts and are unable to comment about your water. hence, we still recommend using the filter provided by Lelit.
I'll be out of country for 6 months so I'm wanting to drain the boilers on my Bianca. I looked in your archive of "how-to's" and you did not have one specifically for that machine? Do you have any guidance that you could provide me? Thank you for your time.
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Q I'll be out of country for 6 months so I'm wanting to drain the boilers on my Bianca. I looked in...... Read more answer nowAsked by on December 5, 2019 6:46 pmAnswered by the admin
Sorry, we do not make instructions for each individual machine. Our basic instructions are suitable for the Bianca with the addition of leaving the paddle in the full open (right side) position).
Is it possible to plumb the Bianca directly to bottle of water with no need for Flojet?
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Q Is it possible to plumb the Bianca directly to bottle of water with no need for Flojet? answer nowAsked by on December 2, 2019 4:28 pmAnswered by the admin
It is better to use a Flojet or similar style pump because double duty (pulling and pushing water) will decrease its useful life over time. In addition, since the water reservoir will be deactivated, it is important that the Lelit Bianca espresso machine does not run out of water. The reason is that the external reservoir can be empty, the boilers in the machine run out of water, and the heating element or both get damaged as the machine thinks there is a constant supply of water being in direct plumbed mode. Hence, the external water reservoir always needs to be filled, and the external pump always needs to be powered on.
A Yes, it can be done. A rotary pump can easily pull water from a bottle. I did it for years with an HX machine. I would not put the bottle lower than the machine, though.
Regarding my purchase (Bianca Espresso Machine), I just want to inform you that I live at 5,500' above sea level and I am not sure if you will need to make some internal adjustment to the machine (due to high altitude) prior to shipping the machine
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Q Regarding my purchase (Bianca Espresso Machine), I just want to inform you that I live at 5,500' ...... Read more answer nowAsked by on November 21, 2019 5:17 pmAnswered by the admin
The PID temperature adjustment capability will assist you in this high altitude scenario on the Lelit Bianca Dual Boiler espresso machine.
A I'm at 6180ft and as the prior responder indicated, I had no issues with adjusting upon receipt. I'm making great shots and nice milk drinks after experimenting with various temp and infusion rates. I lived previously at sea level and the adjustments needed to brew at altitude were minor and mostly on the portafilter handle side.
Does the Lelit Bianca Espresso Machine come with an app like the Dalla Corte Mina Espresso Machine for the Flow Control Device?
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Q Does the Lelit Bianca Espresso Machine come with an app like the Dalla Corte Mina Espresso Machin...... Read more answer nowAsked by on November 7, 2019 10:37 pmAnswered by the admin
Thank you for your inquiry. Although the Lelit Bianca dual boiler espresso machine does not have a phone app for the flow control device, the Lelit Bianca has a needle valve controlled by the wooden paddle (flow control device) which can be changed on the fly during the espresso extraction.
From our understanding of the Dalle Corte Mina dual boiler espresso machine, there are only 5 programmed profiles that can be engaged with the lever and these 5 staged profiles can not be modified during the extraction.
The Lelit Bianca allows infinite profiles through the use of the paddle with direct feedback on the grouphead brew pressure gauge. This simple methodology offers complete control. The reason is that as the roasted espresso coffee beans age, the oils tend to head inward of the bean with oxidation. The Bianca paddle allows instant adjustment during the extraction. The downside is a little more work reacting to creating the best espresso extraction possible. This is where absolute total control is available at a fraction of the price of a Dalle Corte Mina espresso machine, which currently sells for $8500 and was recently as high as $10,000.
Is there a way to tell when the in-tank filter needs to be changed (other than tracking refills)?
It looks like the Lelit 70L filter is out of stock here, any other filter we can use instead? Thanks!
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Q Is there a way to tell when the in-tank filter needs to be changed (other than tracking refills)?...... Read more answer nowAsked by on October 29, 2019 9:52 pmAnswered by the admin
The counters on the tank can track the refilling of the reservoir. The water softener can be recharged 1-2x per month. It should be replaced every 6 months to avoid build up of bacteria, mold, or fungus in the filter.
Sometimes when I make espresso, the pressure gauge goes to 8-9 bar, sometimes 6 bar and sometimes even 2 bar. This is with the wooden knob turned all the way to the right. I'm using 18g cofffee each time and the espresso starts coming out around 7-9 seconds. Is there a reason for the difference in pressure? is it because of the beans? I can't quite make sense of it.
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Q Sometimes when I make espresso, the pressure gauge goes to 8-9 bar, sometimes 6 bar and sometimes...... Read more answer nowAsked by on October 29, 2019 8:41 pmAnswered by the admin
The differences in brew pressure usually result from the grind fineness, the amount of coffee in the basket, and/or the tamping pressure. The brew pressure gauge (on the grouphead) will show the maximum pressure from the resistance in the coffee puck in the filter basket, then the paddle can reduce the flow of water and pressure of water being exerted on the puck.
The pump pressure gauge shows the actually pump pressure from the rotary vane pump.
I'm planning a move to a colder climate, and will be shipping out my Bianca in its original box and packing materials when it may be subject to freezing temperatures. I know how to empty the steam boiler, but am not sure how to empty the brew boiler. I have found a YouTube video from xxxxxxxx which claims to apply to all machines with an E-61 group head. The procedure seems straightforward and within my grasp. Can you please confirm if this is also the recommended procedure for the Bianca, and if not, recommend a more appropriate alternative? Thank you.
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Q I'm planning a move to a colder climate, and will be shipping out my Bianca in its original box a...... Read more answer nowAsked by on October 26, 2019 2:36 pmAnswered by the admin
Sorry, we can not always recommend procedures from other companies. We do have our own general instructions for draining dual boiler and double boiler espresso machines, such as the Lelit Bianca espresso machines.
Is there a way to change the the wood features to stainless steel? If the wood features can't be changed, can they be removed to stain them to a different color?
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Q Is there a way to change the the wood features to stainless steel? If the wood features can't be ...... Read more answer nowAsked by on October 10, 2019 10:37 amAnswered by the admin
Stainless steel is not a good alternative for the paddle or knobs on the valves. The reason is that these parts get awfully hot!
We have heard some customers staining the paddle, knobs, and feet. However, we can not guarantee a success.
How much of an issue is the water sitting in the boiler if you’re out of town and don’t use the machine for a few weeks.. How do you purge it so that you don’t get coffee from water that has been sitting in the boiler?
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Q How much of an issue is the water sitting in the boiler if you’re out of town and don’t use the m...... Read more answer nowAsked by on October 2, 2019 9:52 pmAnswered by the admin
Great question!
More important is emptying the water reservoir and allowing it to dry. Mold and/or dust can build up in any water reservoir on any espresso machine after 2 weeks.
In all cases, the electrical plug should be removed from the wall outlet. The separate shut off valve should be closed on a direct plumbed-in unit (make sure to put a note on the machine to not power on the Bianca espresso machine until the water supply has been opened)
As for the internals, if storage is in freezing temperatures, the boilers need to be emptied and the grouphead lever lifted up.
If the machine remains in non-freezing temperatures, just power off the Bianca espresso machine.
I plumbed my machine for both water supply and drain. Unfortunately the rise/run ratio from the bottom of the plastic catcher where the drain line connects does not allow provide enough incline for it to drain properly to the hole I drilled in my granite counter top behind the machine. I can't drill directly below the drain due to a pullout drawer nor can I raise the machine higher due to a cabinet above the machine. This seems like a design flaw. If the metal drip tray had a connection for the drain hose rather than draining to the little black plastic catcher, this would not be an issue. I am wondering if anyone encountered the same problem and if they were able to retrofit the metal drain tray to take a drain hose connection.
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Q I plumbed my machine for both water supply and drain. Unfortunately the rise/run ratio from the b...... Read more answer nowAsked by on September 25, 2019 7:47 pmAnswered by the admin
Thank you for your inquiry. Numerous Lelit Bianca customers have plumbed in their drip tray catch basins without a hitch. In very few cases, the Bianca espresso machine did need to have the machine raised by unscrewing the feet downwards.
The majority of espresso machines with a plumb-in drain option have a catch basin. This allows for the removal of the drip tray to be removed and cleaned for sanitary reasons. If the metal drip tray had a connection for the drain hose, one would no be able to connect the hose without having excessive hose to disconnect and connect. This excessive hose can cause the same issue. Removal of the hose too many times can cause wear and tear on the drain hose at the connection.
In addition, the elbow would usually require a nut on the inside portion of the drip tray. This nut would NOT allow the drip tray to fully clear 100% all the expired fluids of the drip tray. Hence, the drip tray would need to be removed more often for manual cleaning which become difficult because the tray is not easily removable.
Lelit mentioned to raise the level of only the two (2) front feet as a possible solution.
We will advise to run hot water through the hose to straighten it out from the original curl. The hose needs to drop 1 inch for every 12 inches across. In some cases on other machines, where there is a curl in the drain hose, we will temporarily prop some cardboard or items to keep the highest portion of the hose downward. Once the hose flattens, these objects can be removed.
As for an elbow as mentioned, we found an elbow and fastener that could work. However, it would only raise your drain hose by APPROXIMATELY 3/4" higher. This elbow would require drilling the hole in the drip tray and a holding nut on the inside of the drip tray. And, it may need to be installed while the drip tray is in place because the elbow may interfere with the frame being placed or removed from the machine. Please note that we have not tried this, and we are unable to guarantee it will raise your hose enough to drain easily.
A In response to the previous answer... The elbow and fastener was exactly what I was hoping to find but you made several good points that I had not considered. I will think about my options and share back if I end up trying to make it work.
Hello, I recently received the Lelit Bianca from you guys and it has been great. I am having an issue with the pump after plumbing it in. The pump was so smooth and quiet off the water tank, but now it is a bit louder and grumbles. I sent a video of the pump pressure and you can see it bouncing up and down, slightly. My supply line is 3/8" braided SS, going into a brass pressure regulator at 35psi, then into the Lelit provided supply line and adapter. I can feel the Lelit supply line pulsating too, but not the supply line behind the regulator. I've tried adjusting the pressure regulator up and down and also adjusting the pump pressure knob underneath, however, the pulsing is still present and wasn't altered at all. Is it possible the Lelit adapter fitting is restricting flow, causing pulsing? Should I try a different pressure regulator? Should I add an accumulator?
I have a higher end watts unit coming this weekend to try out.
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Q Hello, I recently received the Lelit Bianca from you guys and it has been great. I am having an i...... Read more answer nowAsked by on September 25, 2019 5:50 pmAnswered by the admin
Lelit Bianca Pulsating Pump Gauge
One reason we ask all Bianca customers to operate the machine in tank mode is to confirm everything is working perfectly. Tank mode becomes a benchmark to determine issues when plumbing in. The direct plumb hose and fitting included with the Bianca has not only be tested by Lelit and 1st-line, but also has been used by dozens of customers who plumbed in the Lelit Bianca espresso machine.
The grumbling pump 'usually' indicates the rotary pump is pulling for water and is 'usually' indicative of not enough flow. The vibration of the stainless steel braided hose included with the Bianca further supports that there is not enough flow to the pump upstream of the pump. The current water pressure regulator may be doing a good job controlling the water line pressure, but it may be too restrictive in allowing proper flow.
We suggest temporarily removing the regulator and see if the problem goes away or if it continues to exist, the issue may be further upstream.
A My previous machine (Isomac Tea II) was plumbed and had zero problems over the 10 years I had it. I did not direct plumb this unit simply because I was assured that the upgraded large filter that fits directly in the tank would eliminate the necessity of having to descale (if maintained properly), which is my intention. Having the lines directly plumbed would require for me to get back on a regular descaling program and with a dual boiler system it becomes a real chore. For this reason alone I would recommend using the tank rather than a direct plumb.
Looking at fittings and add-ons for to plumb in my Bianca, do you recommend a flush valve? Do you recommend a pressure reducer? What would you recommend to test the water to make sure the filter is set correctly?
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Q Looking at fittings and add-ons for to plumb in my Bianca, do you recommend a flush valve? Do you...... Read more answer nowAsked by on September 25, 2019 3:54 pmAnswered by the admin
Yes, we recomend a flush valve to clean out any paper sediment in the manufacturing of the filter cartridge. A pressure reducer will reduce changes of leaks and also keep water pressure constant. We recommend these water test strips to monitor your water on a regular basis.
I purchased a Bianca from you folks several months ago and couldn’t be happier. I also own a Vesuvius V2, so I’m very familiar with pressure profiling. I have two questions...
First, have you found a three hole steam tip that fits the Bianca or do you feel the existing two hole tip is pretty optimum for the Bianca’s level of steaming power? I would purchase a three holder if you have access to one unless you’ve found it to be a waste of time. Currently using the included tip with smaller holes.
Second, I absolutely love the included heavy weight SS 58+ mm tamper. I use VST 18-20g 58mm baskets and the tamper is a perfect size and weight for basket espresso surface leveling and prep prior to tamping with an ESPRO 30 lb tamper. I would love to buy one from you if possible, but can’t find it on your website or Lelits website. It is even heavier than the Espro tampers and fits the VSTs over size baskets perfectly just like the oversized 58.35 mm Espro VST size tampers.
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Q I purchased a Bianca from you folks several months ago and couldn’t be happier. I also own a Vesu...... Read more answer nowAsked by on June 19, 2019 6:35 pmAnswered by the admin
Sorry for the delay as this request was found between the cracks in the system. Currently, there are no other tips that will fit. However, we have been able to master frothing with either of the steaming tips enclosed with the Lelit Bianca espresso machine.
As for the tamper, we apologize that we do not have an ETA for the tampers. Once they become available, we will add them to our web site.




