Lelit Bianca Dual Boiler Espresso Machine PID w/ Manual Brew Pressure Profiling Version 3

(137 customer reviews)

$3,191.00


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Lelit Bianca Dual Boiler Espresso Machine PID with Manual Brew Pressure Profiling through Flow Control with Grouphead Needle Valve and Paddle V3

Lelit Bianca Version 2  Changes, as of 6/3/2021! (2021.5)

Extended Steam Valve and Hot Water Valve

The steam valve and hot water valve have been extended in length to place them further away from the front panel of the machine.  This upgrade facilitates more side-to-side movement of the wands.

Water Tank

The water tank’s appearance has changed slightly and includes the new Lelit logo on the side of the tank.

Filter Baskets

The Bianca now includes the Lelit by IMS filter baskets.

Internal Changes

One of the two safety thermostats on the steam boiler has been updated.

Lelit Bianca Version 2 Upgraded Features, as of 1/20/2020!

Instant Stand-By Sleep Mode

By holding the plus and minus buttons simultaneously for three seconds on the LCC display, the machine will go into sleep mode. Please note the LCC must have sleep mode ‘on’ in the menu for 30, 60…up to 540 minutes. This is just a quick way to get the machine into standby mode where the coffee boiler stays at 80 degrees C and the steam boiler is off.

Reserve Mode for Water Reservoir

The machine can perform the espresso extraction while the water level is low in the reservoir. Also, if the water level in the reservoir is just above the low water indicator, the extraction will continue for 60 seconds after the LCC indicator shows low water. Thus, this will save the espresso shot!

Instant Economy Mode for Powering Coffee Boiler Only

By holding the minus button for three seconds, users can deactivate the steam boiler and maintain the programmed temperature of the coffee boiler.

Actual Boiler Temperature Display

Press the LCC plus button on the right side ONCE quickly and hold to see the current coffee boiler temperature. Press the LCC plus button TWICE and hold quickly to see the actual steam temperature.

Shot Clock Timer Display Delay

At the end of extraction, the shot clock time will continue to show on the LCC for 20 seconds.

Steam Temperature
  • The maximum steam boiler temperature increased from 125 degrees C to 135 degrees C (266 degrees F to 275 degrees F).
  • The minimum steam boiler temperature on both V1 and V2 are consistently 115 degrees C (239 degrees F).
  • No change is necessary for the safety valve on the steam boiler! In fact, the boiler and boiler safety valve for 3 bar allow increases on the version 1 espresso machines.

All about the Lelit Bianca Dual Boiler Espresso Machine!

The PL162T Bianca from Lelit is their newest luxury dual boiler espresso machine. After over two years of studying with a well-known espresso academy in Italy, many baristas, and professionals, including 1st-line, the Lelit Bianca espresso machine was built from the ground up and designed for flow control through the brew pressure paddle. There are many secrets learned from the two years. In fact, one of those secrets of the espresso academy was the precise range of flow to create the best espresso.

Thus, we can certainly say that the Bianca is more than just a flow control device slapped onto an L58E espresso machine. Since September 2018, our customers started switching out their $8000+ espresso machine for the Bianca! Don’t be fooled by Lelit’s advertising if you are not a barista…

With the Bianca, Lelit continues to outdo themselves and now leads the industry with the widest range of prosumer models. However, although the Lelit Bianca can be a beginner dual boiler espresso machine, it packs some of the best technology that will make any barista jump for joy. In other words, the Bianca has really disrupted the worldwide prosumer espresso machine market. This is all thanks to its manual brew pressure via flow control as well as its external reservoir! In fact, the needle for the flow control is made of stainless steel and the gicleur is made of brass. This prevents galling between the same metals under intense heat.

Not only does the machine include a PID-controlled dual boiler, for those who are looking to experiment with pressure profiling/flow control seeking the Holy Grail; but, sitting on top of the legendary L58E grouphead is a wooden paddle that allows the user to manually adjust the brew pressure (control the flow of water) as the espresso shot is extracting! All are under 16″ in height! No need to pre-program it with your fingers crossed that your flavor profile will be to your liking. You have the control, right at your fingertips with a brew pressure readout at the group! And, the wooden paddle diffuses the high intense heat emanating from a super hot L58E grouphead. Thoughtful design by Lelit!

Clean design inside and out! Nice curves make Bianca look super sexy! Unlike other machines with multiple body panels, the Bianca affords one easy wraparound body panel to gain inside access. Inside, all wiring and layout are superbly placed for performance and easy repair. Even 2 bottom port holes for access to both heating elements in the powerful boilers.

Finally, after working with Lelit for two years on features and design, we (as of March 2018) have the prototype in our showroom for testing and feedback to the manufacturer. We are running it 24/7 and trying to break it!  In addition, customers can make an appointment to see the machine in action in our Freehold, NJ location.

The Lelit Bianca Dual Boiler Espresso Machine is beautiful in design and proves to be awesome in what she produces in the cup! Light roast, no problem! City roast, no problem! Dark roast, definitely not a problem! The paddle on top of the grouphead allows on-the-fly brew pressure profiling while you are watching the extraction and brew pressure gauge.

With dark roasts, you can smooth out the flavor of a spring piston lever machine that starts off with high brew pressure, then diminishes throughout the shot. With city and full city roasts, use a low-pressure profile to extract pure sweetness. Moreover, on light roasts,  experiment with any of your imaginary brew pressure profiles to find the best flavor in the cup! On June 4th, 2019, a customer said “Bianca makes stupid good coffee!” It is so true, with a good grinder, the espresso that comes out is amazing!

Another innovative design component! The external AND movable reservoir that does not heat when the machine operates for hours as other machines do. Furthermore, the Bianca has a water reservoir that can re-position on either side of the machine to suit your needs and your countertop.  Don’t want a tank? No worries! The Bianca is directly plumb-able too, (even the drip tray is drainable!) All of these features are in a stainless steel body, with accents by wooden handles, feet, and lever.

Forget your shot timer! The Bianca has a shot timer in its LCC. The shot timer continues during the programmable pre-infusion and programmable soak time!

The Lelit Bianca was selected as one of the top 12 most innovative products at the 2019 Florida Restaurant & Lodging Show

  • Furthermore, this was against not only espresso machines, but also various food and drink recipes and equipment as well! Thanks to the Bianca’s game-changing manual brew pressure profiling, the espresso came out as perfect as it can get!

Bianca won 3rd place Best New Non-consumable Product at Coffeefest NYC 2019

Bianca Award

  • This was impressive against all new products, not just espresso machines. The 1st L58E grouphead espresso machine with manual brew pressure profiling uses flow control during the extraction!

Do you want more information?  Please read an independent UK review made for the Bianca. However, although there are a lot of details, please keep in mind of differences in performance, like warm-up times being faster under 220 volts, or other small differences that may be made for the UK market, or changes in packaging, etc by the manufacturer for the UK market.

If you wish to have your machine turn on and off automatically or have your phone control it, we strongly suggest using Wemo as the preferred smart plug (minimum 15 amp rating) from your favorite mass-market retailers. Many of our Bianca customers have successfully used Wemo smart plugs without any incidences to date. We are glad Lelit did not program a built in timer because then there would be no phone control to turn the machine on.

Features

Steam power galore!

The Lelit Bianca powers some punch with steam power by programming the steam boiler up to 266 degrees Fahrenheit. In fact, two tips are available with the machine. The smaller 2 holes with 1mm openings were included for those who wanted to steam with less power.

Control Brew Pressure on the Fly! A 1st for any L58E Grouphead

The wooden paddle and brew pressure gauge on top of the grouphead allows full manual control over the brew pressure (through control over water flow) as you are pulling your shot of espresso. Create different flavor profiles to your heart’s content!

Reservoir: Pick a side, any side!

Have you ever seen an espresso machine that gives you a choice where to put the water reservoir? Well, the Lelit Bianca does! An even bigger benefit is that when the reservoir is on the outside, the heat built up on the inside of the machine is not heating the water in the plastic reservoir. The heated reservoir water on other machines can change the thermodynamics of the water entering the coffee boiler and thus the water going through the grouphead.

Even better, it also allows users to directly plumb it in, including the drip tray. When plumbed in, the reservoir assembly can be removed to save precious counter space.

Wooden Handled Bottomless Portafilter & Dual Spout Portafilter

3-cup bottomless portafilter with smooth wooden handle included with the machine. The 3 cup baskets can hold up to 22 grams of ground coffee (this depends upon the type of coffee and grind fineness as coarser grinds or lighter density coffees may less the 22-gram capability).

The dual spout portafilter also has a very nice wooden handle and two forward streaming spouts for easier espresso extraction viewing.

L58E Grouphead

The L58E grouphead ensures consistent water stability. Hot water circulates from the boiler through the grouphead and back. The result?  The grouphead and your portafilter stay nice and hot, especially important to get a great shot of espresso. A lever next to the grouphead easily activates the pump to draw water through the coffee grinds.

Built with Quality Materials

On the outside, the Lelit Bianca shines with stainless steel body polished to a mirror finish. Also, in the inside, it has two insulated stainless steel boilers with copper tubing connecting the boilers to the grouphead or valves. The 0.8-liter coffee boiler is matched to perform well with a 1000 watt heating element, and the steam boiler integrates very well with a 1400 heating element to pack a great punch of steam power!

Wooden Elements

Less plastic is always a bonus in our eyes. In addition to the portafilter handle wood crafted, the Lelit Bianca also has wooden accents on steam and hot water knobs, lever, wooden paddle, and feet! Furthermore, the wooden paddle on top of the grouphead diffuses the heat that builds upon the grouphead.

PID and Dual Pressure Gauge

Lelit adds their sophisticated PID system, that allows timed preinfusion, a reference timer, and a low-water level alert. A dual-pressure gauge on the other side of the machine measures both the boiler pressure (0-4 bar) on top and pump pressure (0-16 bar) on the bottom.

Multi-Directional Steam and Hot Water Wand

Allows for more flexibility. Rosette-style knobs control the separate steam and hot water wands, which are multi-directional. Moreover, the steam wand comes with a 2 hole steam tip (1.5mm holes). Hidden in the accessory box is a 2 hole tip with 1.0mm holes for those needing to froth fewer amounts of milk.

The wands are no-burn to the touch. Insulation on the inside allows you to move the wands easily to find the perfect angle you are seeking.

Quick Portafilter Removal

With the lever on the side of the grouphead brought to the down position, the brew pressure is relieved in the portafilter so it can be quickly removed and refilled. The result is usually a dry puck of coffee which you knock out. If not, there may be too much space (too little coffee) in the basket or an inconsistent/too fine a coffee grind.

Rotary Vane Pump and Motor

Produces a quieter extraction than a vibratory vane pump and much quieter than the ‘whiney’ gear driven pumps found on other brew pressure profiling espresso machines.  You can make adjustments underneath the espresso machine.

Additionally, the rotary vane pump is so much more reliable than gear driven pumps. Gear driven pumps have magnetic drives which tend to fail sometimes in the first 3 months of ownership.

OPV (Overpressure Valve)

Lelit sets the OPV to open at 11 bar of brew pressure. Although adjustable, we strongly recommend not to adjust the OPV. The paddle on the grouphead adjusts the pressure at the grouphead. In addition, it is set at 11 bar so as to not allow the water if the coffee boiler to exit and cause potential damage to the heating element from a lack of water. However, if you need to lower the maximum brew pressure, it is best to adjust the rotary vane pump.

A Whirlwind of Accessories!

It’s AMAZING how much Lelit packed into their accessory box!

  • Instructional manual – Please read this manual first!
  • Stainless steel inlet water hose – ~4’10” L. Also comes with adapter fitting and gasket. If you are plumbing, please use only cold water with a backflow preventer and pressure regulator set to 35 psi.
  • Vinyl waste drain hose – ~4’8″ L x 3/4″ OD x 1/2″ ID.
  • Heavy stainless steel cup warmer grate – Sits above the top panel to prevent cup marks.
  • Rechargeable water softener filter – Good for up to 70 liters of water before recharge. Replace once a year.
  • Cleaning cloth – Nonabrasive antibacterial microfiber. Helps to remove smudges and stains on the body panel.
  • Stainless steel cover – For the water tank.
  • 58mm stainless steel tamper – No need to purchase a new one.
  • Extra steam tip – With 2 holes. Each hole measures ~1.0 mm.
  • Bottomless portafilter – Wood handle and stainless steel 3-cup filter basket.
  • Dual spout portafilter – Wood handle and stainless steel 1-cup filter basket and 2-cup filter basket.
  • Stainless steel blind filter basket – For backflushing. Effective March 30, 2020, a blind filter holder slot is built into the frame below the drip tray.
  • Plastic grouphead cleaning brush – With nylon bristles to clean grouphead gasket.
  • Plastic scoop – If you are using ground coffee.
  • Stainless grate platform – Place over drip tray grate if you are using espresso cups or shot glass.
  • Accessories on the machine –  2.5-liter removable water reservoir, stainless steel drip tray & grate, and effective March 30, 2020, the four-hole steam tip replaces the two 1mm holes steam tip.
      • You will find the nozzle with two holes at 30° and 1mm of diameter (22/100) directly assembled on the machine. The nozzle with four holes at 60° and 1mm of diameter (22/108) will be positioned in the supply box.

For more Lelit equipment, please visit our Lelit brands page. If you have any questions, please reference the Q&A tab on each product page.

Brand

Lelit

Height (inches)

15.625, approximate

Width (inches)

11.5, approximate, PLUS 3.5 For Movable Tank

Depth (inches)

17, approximate, including plug, PLUS 3.5 For Movable Tank

Weight (pounds)

59, approximate

Wattage (watts)

Coffee – 1000, Steam – 1400

Voltage (volts)

120

Boiler capacity (liters)

Coffee – 0.8, Steam – 1.5

Portafilter size (mm)

58

Tank capacity (liters)

2.5

Country of manufacture

Italy

Espresso Machine Warning:

  • ELECTRICAL WARNING: To avoid electrical damage to this espresso machine which is not considered a manufacturer's defect, please acquire and install a single-outlet surge suppressor rated at 1080 joules or higher. the lack of the recommended surge suppressor, the espresso machine can be damaged at the power switch, the electronics, the heating element, the pressurstat or the wiring inside.
  • WATER WARNING: To increase the useful life of and not damage your espresso machine, please use softened water. Softened water is water without calcium and without magnesium, but still has other minerals for espresso extraction. Do not use distilled water, purified water, nor reverse osmosis water as these types of water create oxidation with the metals and cause the same damaging effects as limescale.
  • DESCALING WARNING: We do not recommend descaling unless there is an issue with the espresso machine. The reason is that too much descaling can eat away at the metals and gaskets inside an espresso machine.

  1. Before Shipping: Please note that every Bianca is bench tested for 24 hours. There is a 24-48 hour process on weekdays. This means Friday 12 noon to Monday 11 AM EST does not count. There will be a delay between placing your order and receiving a tracking number.
  2. Shipping: As of August 1, 2019, all Bianca’s are shipping regular UPS ground.
  3. Receiving:

    • If there is any box damage, please immediately note it on the UPS signature line. No notation means you accept the shipment in good order.
    • If the machine arrives wet, please allow to air dry for at least 24 hours before plugging in. All units are drained after testing but not all the water can be removed. Some water may dislodge during shipping.
    • If there are any concealed damages or defects found once outside of the box, please notify us within 5 business days.
    • In any case above, please keep the original box and packaging if the unit must be shipped back out.
  4. Warranty: Please note any shipping to or from 1st-line Equipment (including under warranty) is not included. If at all possible for the customer, it is best they save the original box & packaging.
  5. Direct connect mode - There is a small plug underneath the machine that needs to be disconnected. This plug has the other wire going to the reservoir. In the machine accessories, there will be included a fitting cod. n.1600064 and gasket 8700013, which one needs to screw on the machine water inlet fitting to connect the machine to the mains water.
  6. Pre-infusion - In the Bianca, the pre-infusion works by programming the “Time ON: Xx S.” and “Time OFF: Xx S.” of the water pump. If Time ON is zero seconds, then pre-infusion is off and can be managed with the manual paddle.
    • Once the pre-infusion times (both “time ON” and “time OFF”) have been programmed, the coffee dispensing begins: the pump will be activated for the previously programmed “time ON” in order to wet the coffee puck. Once the “time ON” has elapsed, the pump will stop working for the previously programmed “time OFF”. Terminating the “time OFF”, the pump will start working again.
    • When extracting the espresso with the pre-infusion programmed, we recommend leaving the paddle, positioned completely to the right (maximum water flow) until the end of the pre-infusion time.
    • The internal parts of the E61 brewer have been modified to eliminate the mechanical pre-infusion normally present in the standard E61 brewers.
  7. Pump - The pump is a standard rotary pump, with the screw on the bottom body to adjust the pressure.
  8. Brew paddle - When the paddle is completely in the left position, the water flow is totally closed. So, by moving the paddle we move up and down a needle which goes into the restrictor/gicleur by decreasing or increasing the water flow and the pressure on the coffee puck.
  9. Construction - The construction is robust and the machine is really heavy. The tubing is a traditional all copper tube construction, it has great component quality and the excellent boilers are in stainless steel.
  10. Change in design - Newer models will not have the elbow. The hose will be attached directly to the vacuum valve.
  11. Thread on each foot: M8x12mm
  12. Until further notice - Due to supplier issues, the 90-degree plug is now a straight 180-degree plug.

Maintenance

Documentation

Common Parts

Technical Support

Warranty Information

Who handles the warranty

Eligible warranty for Lelit home equipment is handled by 1st-line Equipment or representative thereof. If you have purchased your Lelit equipment from another retailer (not 1st-line Equipment), you must contact them first in order to get your equipment serviced under warranty.

What does the warranty cover

The warranty is limited to manufacturer’s defects only.

Regarding espresso machines: Limescale buildup can lead to problems with your machine. The warranty will not cover any repairs if our technicians find limescale in your machine. Although descaling can be a good alternative to remove limescale causing minerals (calcium and magnesium), we strongly suggest that prevention is the best form of maintenance. The reason is that descalers can cause wear and tear on components inside an espresso machine. This includes gaskets, o-rings, and other metal components. However, where there is a clog somewhere, descaling will be a necessity on the specified part, area, or entire machine.

Regarding coffee grinders: As with all coffee grinders, it is very important to only change grind settings when the unit is powered on and the burrs are in motion. If you do not do this, the burrs will ‘gunk’ up and require cleaning by you every time this occurs. Changing the grind settings when the burrs are not in motion will render the grinder to only produce very coarse grinds or no grinds at all. If this result occurs, this will be considered operator error for lack of following directions, and not be classified as a defective grinder.

When does the warranty expire

The manufacturer’s warranty on new equipment is good for a period of 1 year from date of receipt which covers parts. Labor warranties may vary depending on the company you purchase from. Lelit products may have an extended warranty limited to manufacturer’s defect and will specifically state the extended period of time on your receipt.

Where will my equipment be serviced

In most cases, your Lelit equipment must be sent to a repair facility. If 1st-line Equipment will be servicing your equipment, you must either ship it or drop off at our facility in New Jersey.

How do I send in my equipment in for repair

If you are inside the warranty period and have purchased it from us, please contact us. Please be ready to provide the following information: invoice# of purchase, model of equipment, and a detailed description of the issue.

If you are outside the warranty period, whether you have purchased the equipment from us or not, please order a diagnosis. Please note that wait times can be up to 8 weeks. Our technical support staff can have a back log of repairs. As an alternative we have a listing of 3rd party repair companies across the USA that can assist you.

Please use the diagrams below to help find the exact part you are looking for. After you find the part, copy the SKU #. Then use the search bar at the top of our website. If there are no results in the search, we most likely do not have the part. We only special order parts if the specific model was purchased through 1st-line Equipment. For general questions, please use our parts inquiry page.
5100031-38
5500001
7800045
7900000
7900126
CD458
MC269 (230V)
MC269/110 (110V)
MC269AUS (AUS)


Lelit-PL162T-diagram-REV04-03
1000135 3700059
1000136 4100001
1000137 4100002
1000138 4100003
1000140 5100031
1000163 5100038
1000164 9100003
1000165 9200014
1000166 9200019
1100036 9600046
2100021 9600088
2100022 9600092
2100023 FS037
2100024 GV025-46
2100025 MC045
2100026 MC591
2100027 PLA2400
2200013CR

Lelit-PL162T-diagram-REV04-04
1000007 9100003 CV103
1000008 9100022 FS012
1000154 9200003 GV025-23
1100031 9200012 GV025-27
1100032 9200014 GV215
1100033 9300003 GV569
1100034 9300004 GV654
1100037 9400001 MC043
1400157 9500025 MC070
1400158 9500038 MC130
1400159 9600008 MC268
1600028 9600028 MC268I
2200094 9600042 MC429
3000037 9600045 (V1, V2) MC526
3700027 9600080 MC593
3700028 9600089 MC750
3700029 CD338-2 MC786
3700078 CD348-1 MC918
4100004 CD553 MC927
8600009 CD624

Lelit-PL162T-diagram-REV04-05
2000017
8300004
9200019
CD024-442
CD341
CD342
CD343/110
MC032
MC917L1
MC919


Lelit-PL162T-diagram-REV04-07
2000169
8300003
8700012
9200019
9700040
9700050
9700052
CD024-442
CD024-466
MC005
MC017
MC032
MC043
MC532
MC920
MC920/120

Lelit-PL162T-diagram-REV04-08
1000140
1000166
9700001
9700003
9700041
9700045
9700048
CD024-442
CD024-462
MC931

Lelit-PL162T-diagram-REV04-09
1000160 9100026
1400166 9100041
1400167 9400000
1400168 9400046
1400175 9500014
3000043 9500019
3700075 9500020
3700076 9500021
3700082 9500022
3700083 9600010
8600009 9600063
8600015 GV025-30
8700038 MC005
9100023 MC042


Lelit-PL162T-diagram-REV04-11
1000000
1000027
1000185
1300000
1300002
1600069L1
2200000
2200054
2200091
2200106
8700007
8700015
8700017
8700028
MC930-2
MC930-4


Lelit-PL162T-diagram-REV04-13
1000185
8700000
MC044

Lelit offers a wide collection of accessories to satisfy your coffee needs.
Collection-Lelit-Cups

Cup Collection

Porcelain cups with matching saucers. Imprinted with Lelit logo and Audrey Hepburn in a scene from “Roman Holiday.” Available in multiple coffee sizes.

Collection-Lelit-Cleaning

Cleaning Products

Currently, Lelit offers a microfiber cloth which helps keep the surfaces of your equipment clean.


Collection-Lelit-Knockbox

Knock Boxes/Drawers

Helps keep your area clean and eliminate trips to a garbage can.

Collection-Lelit-Tampers

Tamping Tools

Improve your espresso shots with a proper level coffee tamp.


Collection-Lelit-Water-Treatment

Water Treatment Addons

Protect your espresso machine from harmful minerals that can result in limescale.

137 reviews for Lelit Bianca Dual Boiler Espresso Machine PID w/ Manual Brew Pressure Profiling Version 3

  1. MichaelL93950 (verified owner)

    The bianca is the best. I use to own the expobar 4 double boiler but this machine is the best . best shot ever and the steamer is so much better then the expobar. I love how quiet this machine is. the best machine ever.

    • nasser.frwan (verified owner)

      Great machine that built with powerful equipments that last for decades. Also the Bianca is the best among all other machine with E61 group head based on its price and its options. It has 130 watts motor bump than 120 for other, also 2 bar steaming pressure than 1.5 bar, it has a pressure profile and it has nice bottom less portafilter.

      Highly recommended with no risk at all

  2. sghagen (verified owner)

    I had an older E61 HX which I loved but it had some electrical issues – was considering an ECM and this – key to my decision was the great reviews and open dialogue on Home-Barista. I love the steam and the temp control but the paddle flow control has really helped me to ensure a great shot every time. Thanks!

  3. sgwizdak (verified owner)

    Bianca is special compared to other E61 groupheads. It gives you the ability to play with temperature (built in pid) and pressure (via flow). And it lives in a nice sturdy stainless steel frame, with an awesome moveable / detachable external tank. The manostat on the grouphead is attractive and really useful. The pump is quiet. The drip tray is deep enough for my needs.

    I can’t think of any criticisms about the machine itself. Shipping was via pallet so be prepared to figure out how a semi-truck will get to your place.

  4. jacy.clare (verified owner)

    I’ve had the Bianca for about 3 months now and I couldn’t be happier. It’s compact, quiet, consistent, and makes excellent espresso. I love being able to play around with the pressure profiling as well. Additionally, the steam pressure is great for steaming milk quickly and effectively.

    Lelit put so many small details on this machine that make it feel truly premium and well thought out, and I wouldn’t trade it for any other machine under $10k.

  5. infernokelken (verified owner)

    I have had a great experience with this machine. The construction is great and the performance is amazing. It definitely takes some getting used to but I don’t think that you can beat the the level of control and features that you get at this price point. The pressure profiling took me alot of practice to get right but it can really make some light roasts shine.

  6. sgwizdak (verified owner)

    Quiet, well-built, and it makes great espresso. The manostat on the grouphead, mobile external tank, and pressure control really sets this apart from other machines. I have had no issues with mine, and would highly recommend this machine to any espresso enthusiast.

  7. sweaner (verified owner)

    I had not planned on upgrading my equipment. Then I saw the Bianca. I just knew that it was the machine I was looking for. I always wanted to try a profiling machine but the costs were out of reach. Not anymore!

    I placed my pre-order, then visited 1st Line and was able to try the machine out with Jim. It seemed to be everything I had been looking for. Since receiving the machine I have been honing my skills and experimenting. It has been great fun. The machine is a joy to use. I almost never make a bad shot.

    Anyone who is on the fence…GET OFF THE FENCE…GET A BIANCA!

  8. xor (verified owner)

    I upgraded to this machine after using the Crossland CC1 for about 5 years. I’ve had the machine about 2-3 months as of this review. While initially intimidating, I’ve been using it every day for an average of 2-5 drinks per day. It’s been a pleasure to use. The paddle really makes dialing in espresso much easier. By controlling the flow on the fly, it makes it possible to adjust the shots where the espresso may be ground too fine or too coarse. The no-burn steam wand is a feature I didn’t think I would care if I had it or not, but it really does the make cleanup a breeze. The other nice features is that the relocatable water tank has made it quite easy to refill the reservoir as I moved it to the side where there is easy access. The only thing that it’s missing that I wish it had would be an integrated timer. I still have many things to learn and this machine should keep me busy for many years to come.

  9. JamesO48732 (verified owner)

    I have been playing with the Bianca now for approximately 2 months. When I first initially received the espresso machine I had mild issues with a water sensor but with expert and expedient customer service from 1st-Line the problem was quickly resolved. Since then I have been attending barista to school and have come to appreciate and love the features of the Bianca. It is like having a professional machine in my home. Having the ability to adjust the group head pressure, I have been able to compensate for irregularities in the amount of pressure packing coffee into the filterholder as well as the size of the grind for coffee. The double boiler arrangement has lessened the amount of time that it takes for me to either make a cappuccino or espresso. The quality of construction is without a doubt the best I have seen in the multiple espresso machines that I have owned. It is also aesthetically beautiful to look at and is a wonderful addition to our kitchen. I also purchased the Lelit PL71 grinder which has been a nice addition. In general this is the best machine that I have ever had and I strongly recommended it to anyone who wants to improve their skills as a barista as well as someone who wants to become a coffee aficionado. Lastly customer support relative to the machine has been wonderful and I commend 1st-Line for the response to my initial difficulties with the Bianca.

  10. dtcbox (verified owner)

    This is a very elegant looking and wonderful machine! There are lots of features that I have not yet experienced with, especially with the shot profiling on the adjustable brew head paddle. The Lelit Control Center (LCC) is very easy to setup and configure. I am happy to say that I made a right decision coming from a fully automatic expresso user, of course there are still many learning curve ahead, but don’t be scared and buy it!

  11. wesleynance (verified owner)

    Waited for years to upgrade from a basic HX machine, narrowed it down to a couple PID double boilers, then found the Bianca at 1st-line. So happy that I did- having the paddle control over pressure gives me total control over the shot. Mostly using it for longer preinfusions, learning a lot over at home-barista.com. Steaming pressure is excellent, temp control is right on the money. Terrific support from Jim at 1st-line , next step is to plumb it in.

    I don’t think you can top this machine right now, especially in this price range. The espresso is fantastic, it’s a beautiful machine, and it’s built from top quality components. Bravo to Lelit and 1st-line for this game changer!

  12. dtcbox (verified owner)

    This is an elegant looking expresso machine, there are lots of features that I have not experienced yet, especially the shot profiling adjustable pedal for the brew head. The Lelit Control Center (LCC) is also very easy to setup and configure. If you are coming from a fully automated expresso machine, you will be happy even though there might be a learning curve ahead!

  13. craigandersonmn (verified owner)

    I really want to say thank you to 1st Line for such a great experience. It is not easy to drop a few grand, sight unseen, with an unfamiliar company, on an untested product. They made it easy, and the product, worth every penny. The service by 1st Line, from ordering to delivery were exceptional. The pallet arrived at the prearranged time in perfect condition. It was a joy to unbox, easy to set up and I was pulling my first shots within 2 hours.

    The Lelit Bianca is a first rate machine. It not only looks beautiful, it’s strong suit is function. If you want to control every aspect of your espresso experience, this is the machine for you. From, the simplest E61 25 second pulls, to long pre-infusions on super fine grinds to straight up lever style profiles Bianca excels. She encourages experimentation and rewards with flavor profiles not easily achieved on machines many times more expensive. The quality of Bianca is exceptional. The fit and finish and attention to detail is wonderful. I would highly recommend Bianca to anyone who loves coffee, from those in the early stages of their espresso addiction to experts and aficionados. Bianca is sure to please.

  14. jake (verified owner)

    I’ve only had the Bianca for a few days, but so far I’m really liking it. I was considering this or an ECM Synchronika. I was a little nervous that the quality and finish would not be quite as good as the ECM since this machine is new and less known, but everything looks really good. There is one small defect on the portafilter chrome plating, but otherwise the attention to detail is good. The main reason I chose this was the profiling paddle, but I also like the wood details and removable water tank since it will be more compact when I plumb it in. As long as it’s as reliable as I expect, I think this was a good choice.

  15. kvnmny (verified owner)

    This is an amazing machine for those that want to extract multiple grind sizes readily. I always have several coffees on hand which grind at different settings on my grinder. It is a pain to make adjustments for proper espresso extraction if you want different coffee from one to the next easily. The Bianca has solved this problem for me by providing manual pressure for each grain size difference. I no longer need to get as picky with the grinder adjustments to extract properly. The paddle allows me to set pressure and flow for each shot no matter what the bean has been ground to. I can slow down the extraction if needed to keep fine grinds from choking or increase pressure on other grinds as I see fit. I love the versatility of my new machine!

  16. paulcrager (verified owner)

    I’ve had a Bianca for a little over a month now and I’m really enjoying the consistent, full-bodied espresso it produces. It’s an enormous upgrade over my old Gaggia Classic. It’s a solid modern E61 machine but with the unique flow profiling paddle, plus ability to plumb-in and remove the water tank. The paddle adds a whole other dimension of control that’s very fun and interesting to experiment with. The steam boiler is more than powerful enough, and frothing while brewing is a great convenience.

  17. Susanna (verified owner)

    Reliable, quiet, and looks really good. I love that I can choose myself which side to put the water reservoir.

    Pressure profiling can be a bit tricky to learn but you have always the option not to use it. However, after couple of months pressure profiling with Bianca I can’t imagine making my coffee without it. Either way Bianca is easy to use and the espresso is excellent.

  18. wesleynance (verified owner)

    Waited for years to upgrade from a basic HX machine, narrowed it down to a couple PID double boilers, then found the Bianca at 1st-line. So happy that I did- having the paddle control over pressure gives me total control over the shot. Mostly using it for longer preinfusions, learning a lot over at home-barista.com. Steaming pressure is excellent, temp control is right on the money. Terrific support from Jim at 1st-line , next step is to plumb it in.

    I don’t think you can top this machine right now, especially in this price range. The espresso is fantastic, it’s a beautiful machine, and it’s built from top quality components. Bravo to Lelit and 1st-line!

  19. Bobby G (verified owner)

    My review title says it all. This is it. As a home barista who was constantly playing with my grind this machine has changed everything. I can now completely control my per-infusion and pressure profiling on the fly. The Paddle puts this machine in another class I thought I would never be able to afford. My results are beyond expectations. The only problem is when we entertain the coffee requests do not stop (LOL).

  20. mauijer (verified owner)

    Purchased as a Pre-Order based on expectations and so happy I did. The machine is gorgeous from every angle and even better in person. It was packaged well (arrives on a crate) and I had great communication with 1st Line the whole time. I wanted a machine with hands-on paddle and pressure profiling ability but didn’t want to spent a fortune on a La Marzocco, Vesuzius, etc; this was the solution I was waiting for. Its quiet and gives so much versatility. I would write more great things, but now I’m craving an espresso 🙂

  21. jdab87

    We are upgrading to the Lelite Bianca from a Breville BES920XL Espresso Machine, and it was worth it.

    From the steam pressure, to the having the option to control the pressure on the group hear, its a great machine.

    Not to mention Jim was more helpful from phone calls to showing us all the features of the machine at his store. When I got home, watch the videos on youtube about the machine.

    Even my wife is learning how to make a cappuccino first thing in the morning.

  22. Alex

    We just bought the Lelit Bianca before Christmas. A beautiful looking espresso machine. Although our espresso making experience with the machine is still very limited, a few experiences we like to share already:

    – Although the advertisement and appearance may suggest operating the machine needs “barista” experience, the handling was actually easy and uncomplicated. The machine was already pre-tested and set at 1st Line Equipment. However, for customers who may only seek an easy single-button coffee-making experience, the Bianca may be less suitable. While easy to operate, the Bianca allows many parameters to be adjusted including the pressure profiling option sitting on top of the grouphead to continuously develop an evolving espresso experience. Not using the options would be a pity.

    – When installing the Lelit Bianca and to start working with it the videos on the 1st-Line Equipment website proved to be very helpful and insightful.

    – One minor issue encountered: when frosting milk for latte in first instance no satisfactory results could be achieved. When unscrewing the steam line tip the inner Teflon lining showed to have an unclean cut and some small particles were residing in the tip. Making the inner tubing-end a clean cut and rinsing the steam tip resulted in a the expected steaming and therefore excellent frosted milk results.

    The machine is a pleasure to work with and makes espresso-making for the whole family very much enjoyable.

  23. Alex

    We recently upgraded our espresso machine from a Breville to a Lelit Bianca through 1st Line Equipment. Regarding the Lelit Bianca, our espresso making experience is still very limited. A few experiences we like to share already:

    Although the advertisement and appearance may suggest operating the machine needs “barista” experience, the handling was actually easy and uncomplicated. The machine was already pre-tested and set at 1st Line Equipment. However, for customers who may only seek an easy single-button coffee-making experience, the Bianca may be less suitable. While easy to operate, the Bianca allows many parameters to be adjusted including the pressure profiling option sitting on top of the group head to continuously develop an evolving espresso experience. It would be pity to not try or use all the options.

    When installing the Lelit Bianca and to start working with it the videos on the 1st Line Equipment website proved to be very helpful and insightful.

    One minor issue we encountered: when frosting milk for latte in first instance no satisfactory results could be achieved. When unscrewing the steam line tip the inner Teflon lining showed to have an unclean cut and some small particles were residing in the tip. Making the inner tubing-end a clean cut and rinsing the steam tip resulted in a the expected steam pressure and therefore excellent frosted milk results.

    The machine is a pleasure to operate and makes it for the whole family enjoyable to make espressos and lattes.

  24. mike (verified owner)

    We are so pleased with our Bianca. I was a bit more careful about choosing a new espresso machine after a bad experience with our first prosumer espresso machine, a Breville Oracle. I was concerned about the serviceability of our next machine. Watching video clips shows me I can repair this machine if needed…I prefer the manual operation of Bianca and the profiling paddle. I have it set up with a 15 amp smart plug. Our bedroom is only about 15 feet from Bianca. She is noisy enough during warm up to wake us with the steam boiler switched on, but quiet with the steam boiler off. Allow approximately 45 minutes for a good warm up. We typically drink a couple of long blacks in the morning and then turn on the steam boiler for cup 3. We’ve tried 18 grams in/36 grams out with 6 oz. of hot water as well as 20 grams in/40 grams out. From Bianca, these are the best cups we’ve had to date. For the first time ever, espresso shots are also delicious. I’m a home roaster, and find it is now quite nice to experience different roast profiles with the same & different beans. Flavors are coming through clearly. I’m able to use our tall double glass mugs by pulling the drip tray. I removed the included plastic drain cup from Bianca since we are not plumbed. My Acaia Lunar scale now sits nicely on the bottom frame. I use a shot glass under the E61 exhaust to catch the drips. With the tall cup directly under the portafilter (I prefer our drinking cups directly under the portafilter so I don’t miss a single gram of extraction) we get outstanding crema. The drip tray removes and installs easily for a flush between shots. I installed felt pads under the feet so Bianca will slide on the counter. We have large corner cabinets where Bianca rests, so I need to move her out to fill the water tank and make use easier. Even though she is heavy, she slides nicely due to the felt pads. The water tank is very easy to deal with since there are no hoses to remove or reinstall. The handles on the tank are wonderful. I fill from a separate tap of BWT “M” filtered/softened water. Our favorite profile so far: Start with manual preinfusion (Manually adjusting preinfusion is awesome since we use a variety of beans and a variety of roast levels). Move the paddle to approximately 7 o’clock position . Take group pressure to 2 bar (approx. 20 seconds). Close paddle to 10:00 position for approx. 5 seconds. Paddle wide open to right for 5-20 seconds depending on bean, roast, and shot appearance. Close paddle down slowly while watching extraction as shot progresses. Total of 40 gram shot. Shots are beautiful with both the included bottomless & standard portafilters. I’m still learning about milk steaming. We use grass fed A2 whole milk. Watching videos is helping. I’m getting a really good quality glossy froth when I do it right. Bianca is certainly capable. Latte art is yet to come…. There are a couple of minor things I wish were different: 1. I would prefer the steam boiler had a latching power button that matches the machine on/off button. We turn the steam boiler off when we shut Bianca down for the day because we don’t want the steam boiler on when the machine comes on the next day. Sometimes, I forget to access the steam boiler on/off through the LCC which means I have to start the machine back up to turn off the steam boiler. 2. There is no steam boiler temperature feature. The LCC shows the brew boiler temp, but it does not show the steam boiler temp. There is a steam boiler pressure gauge. There is a steam boiler temperature setting in the LCC. The brew boiler temp flashes when the steam boiler is not up to temp, but we do not get a steam boiler temperature reading. From the information that IS available (steam pressure and LCC flashing), we can assume the steam boiler is not up to temp. I would prefer to know for certain, and what the actual steam boiler temp is as it heats up.

  25. ottmandavid (verified owner)

    If you took away the special features of the Bianca, such as the the pressure profiling paddle, the moveable water tank, or the LCC’s preinfusion capabilities, you’d still be left with a terrific double boiler machine, roughly in line with many of its competitors in terms of features-at-price. Frankly, I’d likely still buy such a machine. Having had a Lelit Mara before this machine, I recognize Lelit’s build quality and the benefits of 1st Line’s dedicated partnership with the brand. Those count for a lot.

    The fact that these additional features are, in fact, present on this machine at this price point make the Bianca’s value undeniable. Other than Decent Espresso machines, there is nothing else on the market which offers such tremendous capacity for experimentation around extraction times and pressures at this price point. The Bianca readily handles what would otherwise be challenging light roasts and allows you to get the espresso exactly right. If tinkering is not to your taste, though, a paddle position can be found which will approximate a traditional E61 shot. This is a machine you can grow with.

  26. ccq (verified owner)

    I bought this machine in October to upgrade from a Quickmill Andreja Premium after 15 years of pretty good service. I’m happy with it in all respects – overall shot quality, temperature control, aesthetics, etc. Plumbing it in all the way is a game changer, and I really appreciate how quiet the whole setup is. I’ll never go back to my old HX machine! Even my wife, who was quite skeptical, has been won over simply by the noticeable taste improvement of her morning coffee.

  27. ben’s_bianca (verified owner)

    This machine is everything I had hoped for. I wanted a machine that had all the bells and whistles of modern profiling espresso makers, but that still had a classic look. I thought long and hard about the Decent espresso machine and the Vesuvius, but I’m so glad I decided on the Bianca.

    First, the Bianca is beautiful. It’s reflective stainless steel and wood accents look even better in person than they do online. The front panel is clean and well organized. And the only hint of modern technology is in the LCC, which is unobtrusive and well designed.

    Bianca is also incredibly capable machine that’s still fun to use. In fact, it’s even more capable an espresso maker than I had expected it to be. When I purchased the Bianca, I was excited to play with different pressure profiles. The paddle makes that process easy, and I have enjoyed experimenting with many different pulls. But what I did not expect is that the paddle lets me save shots that are otherwise not dialed in. If my shot is gushing or choking the machine, I can usually use the paddle to save the flow. That’s a feature that the Decent and Vesuvius (and any other pre-programmed profiling machine) just can’t match. Also, because of that feature, the Bianca is actually a bit easier to use than my old machine because it takes some of the pressure off of the grind.

    Finally, the Bianca creates powerful steam. The steam pressure gets up to 1.5-1.8 bar, and that’s more than enough for me. I even had to turn the steam down at first to control the flow.

    The only downside was the process of getting it shipped to my house. The Bianca is a serious machine that needs to be shipped on a pallet, so organizing delivery was a bit of a pain. But the folks at 1st-Line are great to work with, and they communicated everything to me step-by-step. Jim in particular was great to talk to and really helpful.

  28. ramalone (verified owner)

    1st-Line sales and customer service are great. Very helpful with selection of the Lelit Bianca based on their experience with a prototype. Previously I used a Vibiemme which I also bought from 1st-Line and still have. The Bianca is thoughtfully designed and beautifully built machine which takes espresso making to the next level for me due to more control over extraction. I highly recommend both.

  29. bimalrdesai

    I upgraded to the Bianca from a thermoblock / vibe pump machine that was decent, but lacked steam power and lacked the ability to pull back-to-back shots. I went to 1st Line’s store in NJ and “Java” Jim spent a few hours with me, helping me to decide between a few different options.

    In the end, I chose the Bianca because it is – hands down – the best value and most advanced machine I could afford. Try this exercise: look for a dual-boiler, dual-PID machine with a rotary pump, add-on the price of custom-turned wooden knobs, two portafilter handles (also wood), plumbable (with plumbing kit included), two steam nozzles, now try to find one that has a continuous pressure profile adjustment (digital or paddle). There is no such machine (except for the Bianca), and nothing even comes close to this under $3K. The Bianca is a unicorn. Dollar-for-dollar, this is an exceptional value.

    I personally love the look of the machine – clean, throwback lines that fit into any decor. Lelit is also doing notable work in the design department. The LCC (Lelit Control Center) with its custom circular bezel doesn’t look garish. Instead, it looks like it was designed for this machine and not an afterthought. The wooden handles and feet develop a beautiful patina after a few months of use. The insanely clever design of the water tank is noteworthy both because of how it can be repositioned on any side of the machine and how it integrates the water filter and water level sensor into the tank (I have mine mounted on the back, to narrow the profile of the machine). And it’s not too tall, fits under standard countertops with room to spare for short espresso cups. It’s heavy on the counter, but I put some teflon furniture sliders on the feet and now I can spin it around easily to access the water tank. Long term, I want to get it plumbed in, so it’s good that the machine comes with the plumbing kit. I put the machine on a wifi smart outlet rated at 15Amps and connected via Google Home, so I can turn it on/off either with voice commands or on a schedule. I have it set to turn on 30min before I come down each AM, and that’s more than enough time to bring the E61 group head up to temp.

    I paired this with the Eureka Mignon Specialita and have been very pleased. With each batch of beans I get, it takes me 2 shots or so to “dial it in”, and it’s very consistent after that. I had to experiment with the different steam nozzles (and my latte art is still mediocre), but I’m more than happy with how easy it is to use and maintain the machine. The paddle is also very intuitive and very easy to use.

    As far as 1st Line’s service, I have been more than impressed. I drove an hour to the store to see the machine in person and Jim was very accomodating. Shortly after purchasing the machine, there was a strange symptom where the tank would suck air and the machine would read low water – we diagnosed it together over email and by phone and determined the resin filter had a leak in it, allowing air in through the top of the filter. Jim happened to be in the area delivering a machine and called me to let me know he could drop off the replacement filter. I was impressed with his attentiveness and dedication.

    In the end, I love this machine, I’m glad I bought “local” (at least, close enough I could drop off the machine in my own car if it ever needed service).

    My thanks to Jim and the entire crew at 1st Line for helping me to select this machine, and steering me towards the Bianca!

  30. silver (verified owner)

    If you can enjoy seeing the world reflected from a polished steel machine adorned with wooden dials and gauges, I barely need to say more. Many thanks to Angelo Moriondo of Turin Italy and the many others that came after him to give us the amazing Lelit Bianca Espresso machine. I came late in life to appreciate the sensual pleasures of a great espresso. I spent many hours researching, tasting, and just pondering what should be my first and most likely last espresso machine. I’m lucky to live in the San Francisco Bay Area where there is a wealth of knowledge. There are literally hundreds of great boutique coffee shops with their own roasting equipment. Being an ex-wine maker it was easy to appreciate the nuances and complexity of a fine coffee drink. It was easy to acquire the joyful habit of drinking an espresso each morning. Most days that starts at home looking out my back window watching the sun rise over the Santa Cruz Mountains.

    Calculating the cost of a $4.00 espresso drink over many months and years I figured the cost of the machine was less important than achieving the best quality and reliability that one could achieve in their home. No need to read further. After four months — the Bianca repeatedly makes espresso of equal or higher quality than my local coffee bars. Almost always higher quality.

    Most of my career has been spent around particle accelerators and semiconductors. Reviewing the electrical and thermal mechanics that goes into an espresso machine was fun. It was easy to see the value of a double boiler, the importance of a good bean grinder, and the ability to experiment. The Bianca comes factory tuned to make a great espresso by simply pulling a lever, or it can be manipulated manually by controlling the pressure or by changing the operating temperatures. That extra ability is great for those that want to extend the concept of what makes a great espresso is.

    I was a little worried about my wife, a life-long coffee drinker. If there is a way to break something, she’ll find it. I’m very happy to say she only managed to make the machine malfunction once (I was crushed and we got the owner Jim of 1st-Line on the phone the same day. It was a minor problem, the machine thought we were trying to fill the boiler for the first time. Not a real malfunction, just a mode that got accidentally selected.). So yes, very easy to use this machine. I will caution that finely ground coffee beans can make a mess and cleanup is important. I guess pre-pressed coffee pods might work better for some. If you can’t tell the difference between freshly roasted coffee beans and the pre-pressed pods, that might be the way to go. If your’e after the perfect shot of espresso, be prepared: have fresh beans, proper storage for the beans, and a good grinder. You can’t make a silk purse from sow’s ear. I love my Bianca!

  31. mbartlet98 (verified owner)

    This is my first espresso machine, and I could not be happier. Paired with a Eureka Olympus grinder, I’ve been really pleased with the quality shots I’ve been pulling with the Bianca. The paddle opens up so many possibilities, and tasting different profiles of the same espresso blend has been a blast. With lots of family in town for the holidays, the Bianca easily handled successive shots and steamed pitcher after pitcher of milk with no issues. The machine is beautiful to boot.

    1st Line was also incredibly helpful and responsive when the shipping company made a mistake on my delivery date. I called 1st Line and they immediately worked it out with the shipper so I could receive my machine on schedule. 3 months in and I could not be happier with this investment.

  32. rpier11222

    Last November I sent a family member by 1st Line Equipment to check out some machines. I was not aware of the Lelit Bianca at that time. Upon arrival my family member met up with the owner who walked her through the benefits of Lelit Bianca over the machine I was thinking factoring our personal desires and our situation. Over 8 weeks now since our purchase, we could not be happier. The Bianca replaced our 15 year old Pasquini Livia and I only wish I could have bought the Bianca 15 years ago.

    The quality of the machine is proven in the quality of the espresso it pumps out! The amazing features of dual boiler has reduced our Pasquini power bill by more than half (yes, I had a meter on it). The sleep/standby mode is fantastic for energy savings and sparing the machine the wear of 24 hour a day high heat…a couple minutes for espresso from standby and under 10 minutes for boiler hot-water. There is NO disadvantage with the the lower wattage boilers or less watts from the wall. Making it great, the machine’s internal computer assesses the heating requirement to the espresso boiler and to the water boiler and seamlessly diverts power between the two with no delays to brewing and hot water delivery

    The machine is an eye catching centerpiece of the kitchen. We love it!

    Tech Support questions to 1st Line were answered online in a timely fashion. I called back to check on a plumbing fitting I need to plumb to my house and again the owner was there for me and walked me through the process and the fitting I needed for my specific objectives and desires.

    Can’t imagine anyone would be disappointed with 1st Line or Lelit Bianca! Just get beyond the price and buy the machine that will make you very happy for years to come…that was our decision and I feel the workmanship and support from 1st Line Equipment will ensure we are satisfied for years to come.

  33. taylay (verified owner)

    Bought the machine on Nov 26th and it was personally delivered by Jim on Nov 29th because I am traveling on 30th. What a great customer service. This machine does not disappoint. My favorite coffee beans are light roasts (from Ethiopia, Kenya, Guatemala) and I prefer to drink single region espresso. Lelit Bianca, with manual brew pressure profile control, can brew any type of beans and I am drinking best tasting espressos everyday. The best manual pressure profiling machine for the price, a real game changer……

  34. nboffa (verified owner)

    I love my Lelit Bianca. I am a newbie at this and learning fast with the help of Java Jim and the whole 1st-line equipment crew. One of my best friends bought a different machine a few months before the Bianca was available and wishes he would have this machine was available at that time, He would have without a doubt has purchased the Bianca instead. He has several years of experience with several respected names of espresso machines and really likes my new Bianca.

    Also this machine attracts a lot of attention on our counter it’s beautiful. My wife wasn’t so sure about replacing our semi automatic Jura. She now loves the taste of her latte and is excited to learn this machine.

  35. sobannon6

    I did extensive research to buy this thing (5+ sheets in an Excel Spreadsheet, 15+ hours of reading) and have not been disappointed! Used mostly for home use and entertainment, I’ve been super impressed with heat up time (20 mins), thermal regularity, and accuracy of pressure profiling. Very easy to clean, and definitely a well thought out machine. 1st line is very responsive with service and organizing delivery.

  36. miriamnouri (verified owner)

    Recommended by a friend, we decided to look into the Lelit Bianca – and were we impressed! We ordered the machine through 1st Line and what a treat that was! It was hand delivered to us by the owner, who chatted with us for awhile and recommended the Super Jolly grinder which we then ordered as well. It’s the perfect machine for our small General Store, The Millstone Workshop. We wanted to be able to offer our customers espresso drinks without compromising on quality but not breaking the bank. I highly recommend this machine to, well, pretty much anyone. Not only is it completely and utterly gorgeous but it also makes a wonderful espresso. 10/10 we will always order from 1st Line in the future for all our coffee needs!

  37. lucas (verified owner)

    Five weeks with this machine and all is great. The flow control combined with programmable settings makes the Bianca incredibly flexible. Build quality is super and the wooden handles fit the home set up. The serviceable water softener in the tank is helpful feature, as well. Coming from a early edition of a Quick Mill Ventrano, also a nice machine, is a welcome upgrade. 1st-line service perfect as always.

  38. gman4commerce (verified owner)

    When my espresso machine “passed away” just before the Christmas holidays, I didn’t know what I would do! The team at 1st line was so great in first, giving my guidance on what to do about my older machine, and that in reality a) best to replace it because the repairs are too much and b) I really needed a water system to stop scaling! Between that and the great online videos, the Bianca was the machine for me and I added the BWT water system. Every morning is a delight with the Bianca. I love the fact, I can dial in my grinder and do different pulls for totally different flavor profiles. This by far is a high quality machine – everything was thought out in the design. Just do the ROI vs. buying your espresso and latte’s and you will find, a purchase like this is worth it. Great job by 1st-line – I will never shop anywhere else!

  39. robert0999 (verified owner)

    I upgraded to this machine from ECM Classika which is a German company well known for great craftsmanship. I’m happy to say that the craftsmanship of this machine is comparable to that of the ECM’s. It comes with a full array of accessories including my favorite bottomless portablefilter and one extra steam tip. The SS tamper is the heaviest I have seen, very nice! One main reason for my need to upgrade was milk steaming which is quite unsatisfactory from ECM Classika. Bianca’s steaming boiler proves to be much more powerful and drier. In addition, the energy saving feature is very nice.
    I have had only limited time to play with the paddle so far. With espresso blend coffee beans, the two machines are not too different. For medium roasted single origin coffee beans(Sumatran Mandheiling), however, I have gotten much better drinks from Bianca using either program or manual pre-infusion. I look forward to many more fun experiments in the future.

  40. romeroqfb (verified owner)

    I´ve been using the Lelit Bianca for a couple of months, time in which coffee consumption has gone up substantially in our household; before this machine I was the only coffee drinker at home, today, besides my americano, I make at least 3 mokas and on a daily basis for people that, strange as it may sound, did not like coffee at all.

    Yes, coming from the Breville aluminum thermoblock world, I can say that taste was elevated to a level that perhaps is impossible to surpass, same for milk texture, it´s just unbelievable, better than anything that has been served to me anywhere, perhaps these are the reasons that explain our new coffee fandom.

    The machine is beautiful with impeccable finish, nothing rattles, nothing feels flimsy, it has been performing flawlessly since day 1. Being a novice, I am still learning how to make 1 oz of espresso with 9-11 grams of coffee in 25-30 seconds, it´s not easy but it has been a lot of fun and very interesting to taste the difference between too fast, to slow and just right espresso. Since I didn´t want to involve any more variables than coffee weight / grind size / tamping pressure I haven´t explored any of the additional functions of the machine such as pre-infusion times or pressure profiling, but I will as soon as I´m ready.

    I can´t imagine needing/ wanting another coffee machine in this lifetime.

  41. anthonygrech (verified owner)

    I have had the Bianca for a while and am very happy with the machine. It is built to last with many great features and the service that 1st Line provides is excellent. I can see that the Bianca will provide me with a lifetime of coffee pleasure, plenty of room to experiment and learn more about extracting great espresso.

  42. estebanpasquale

    Amazing piece of art, have been one week since we bought bianca and we are impress with the performance and the way that is built!

  43. danbryce410 (verified owner)

    I satisfied my upgrade-itis with the Bianca after much research. 1st-line’s videos, descriptions, and phone support were very helpful in making my selection.

    I decided it was time to replace my entry level espresso machine, which served me well for several years. The main factors I sought to improve were: steam power, temperature stability, longevity, and bling. I narrowed my choices down to the ECM Synchronika and the Lelit Bianca. The tie-breaker was the Bianca’s pressure profiling capability. In addition to playing with new recipes, the possibility of saving a shot from a too fast extraction by lowering pressure was appealing to me.

    After using the Bianca for several days, I’m very happy with the steam power. I am able to get great microfoam very quickly, which was impossible with my previous machine. Straight espresso shots have flavors that I was only able to get from the same coffee served at a cafe. I don’t know if I can attribute the espresso quality to my new grinder (Atom) or the Bianca, but I suspect improved temperature stability didn’t hurt. The Bianca definitely has bling. The mirror finish and wood details make it really stand out. In terms of longevity — time will tell. The Bianca is a new machine, but the build quality is top-notch and it is quite sturdy (and heavy). After watching the videos of the internal construction, I was satisfied. I hope to get 20+ years out of it.

  44. mchimienti1

    The Lelit Bianca is without question one of the best espresso machines I have ever used… I bought this machine after different family members all purchased different machines ….ECM… BEZZERA…RANCILIO…. these machines all make good espresso but only one machine makes great espresso and gives you the option of flavor profiling with the paddle in real time as the shot is brewing… this option is only found on machines that are at least 3x the price of the BIANCA…. THIS alone makes the Bianca hands down one of the best buys in the espresso machine market today…. THE espresso this machine produces is some of the best I HAVE EVER HAD…. IF you are in the market for an espresso machine do yourself a huge favor look into the LELIT BIANCA you will be glad you did and don’t hesitate to give JAVA JIM A CALL HE’S AWESOME AN 1ST LINE IS A GREAT PLACE TO DO BUSINESS….5STAR RATING ALL AROUND… BEST MONEY I EVER SENT….

  45. Zacharyrday (verified owner)

    This has been my first real espresso machine, and it has been a joy to use. I still have a lot to learn, but even in the hands of an amateur, this machine is producing much better shots than the ones at my local cafe. I would recommend this machine to anyone!

  46. RafaelG93722 (verified owner)

    Beautiful Thing is the title of an original song by Grace Vanderwaal. And like the song, the Lelit Bianca is a beautiful thing. Listen to the song then order a Lelit Bianca, you won’t regret it. The Bianca is definitely a game changer for me. My first and only espresso machine was a Rancilio Silvia, a great machine and a work horse for 20 years and still going strong but a single boiler. I considered the Slayer but the price tag I could not stomach, along comes the Bianca with the profiling paddle and double boiler, PID, mirror finish, wood detail, LCC, awesome tamper, the entire package is great.

    I have had the Bianca for about 2 weeks and it’s impressive. I thought the steam pressure was low but after talking with Jim and following his direction, stay with the large hole tip and bump up steam temp to 266, and most importantly let the Bianca warm up for a full 45 minutes, and the steam pressure is maybe too high. I’ll probably lower the steam temp a few degrees.

    I don’t think I’ll ever use the LCC for profiling, the paddle is…..well, it opens up a whole new dimension to pulling an espresso shot.

    So as I immerse myself in this new dimension I have the dilemma of what to do with Silvia, I am so attached to her I can’t bare the thought. Bianca sites sits on the edge of my counter awaiting her spot on the throne. OMgosh, the agony!

  47. davidjfree (verified owner)

    After using the machine over four months, I couldn’t be happier with my purchase. My Bianca replaced an Expobar single boiler/heat exchange machine that lasted 12 years. Based on the Lelit build quality, I expect to get years of service out the Bianca.

    Having 2 boilers is truly a game changer. The steam pressure produces better micro froth, and does so in considerably less time than my previous machine.

    I’m surprised how frequently I use the paddle. It has allowed much greater flexibility when trying new espresso blends. Controlling the extraction while I’m dialing in grind/dose was far easier to master than I expected.

    Using the paddle, I’m able to pull shots with much greater consistency.

  48. martianpc (verified owner)

    I am in awe each time I make a shot with this machine. Everything is simply perfect. A few highlights for me:

    -Nearly 2 bar steam, super fast for caps and lattes
    -Extremely easy to control speed of shot or play with flavor profile
    -Quality – Shiny and solid. No issues at all as of so far
    -Wood accent, these all metal machines can feel cold, the wood makes it special

    I love this machine and would buy it again.

  49. Elizabeth C (verified owner)

    Great service and support!
    I have called many times to ask about the machine and Java Jim and Gregg have been helpful. I ask tons of questions and they have patient to answer my question and make sure I understand.i am using the machine every night and morning and just love it. The only thing I wish it came with is a pound of whole coffee beans and a free water tester. Other than that I am pretty darn happy about the machine so far. Since this is day 4 I have it in my home. The grinder was a really good deal when you buy the machine together. The paddle is a learning curve and I am still learning coming from HX machine. Also, java Jim introduce this machine to me when I first called about wanting to buy the la marzocco for $8000. He told me to look into this machine. I spend 6 hours reading about this machine and decided to buy it. There is only good thing about this machine. Also, I emailed Lelit company almost 30 times and each time they helped me understand the machine more of the specifics! They were very helpful and that made me happy to spend my hard work money on a company that gets back to customers like me that have tons of questions! I love it!! Thank you! Anyone who wants a really great machine that looks pretty, works wonders, quiet, and want a company that will help you in the future, lelit Bianca is the one! And of course 1st-line equipment! My machine came in one piece. The only thing I see wrong with my machine is 2 black lines on the portifilter. I am waiting for the company to email me about it.but no big deal because the machine as a whole is pretty!

  50. perry747 (verified owner)

    We have now had our Lelit Bianca for two weeks and each day brings more exquisite espresso pulls than the day before. I have been performing pressure profiling for two years using another high end machine that utilizes customizable computer controlled shot recipes. The only drawback is that on such machines, once the shot begins, results are dictated by how the grind and tamp were performed. With a new bag of beans, there is no “dancing” as the shot progresses, because the computer program “recipe” is in control. This is where the Lelit Bianca is a game changer. With the Bianca, the barista/user is in control, not a computer. Basically, the barista can, for example, choose whether or not to program in a desired level of preinfusion and then allow the shot to progress normall as a typical double boiler machine would without any manipulation of the shot. That’s great for beginners or when the grind and tamp of the bean in use is “dialed in” and the barista/user is perhaps pulling shots as quickly as possible for a larger group of guests. However, as the barista/user begins to experiment with the Bianca paddle and the magic of manually controlled pressure profiling, the true value of dynamic shot control becomes readily apparent as each shot can be optimized “on the fly” for any bean, grind, or tamp combination. The Bianca is quite simply fun to use and the dry steam power for stretching milk is excellent. The true Italian quality of the Bianca is instantly apparent from the moment the machine is unpacked. It is heavy, it is solid, it is quiet, and the metal work is beautiful and of the highest caliber. 1st-line was excellent to work with and the delivery was completed within the requested time frame. We are very pleased with this decision.

  51. ram.ganeshan (verified owner)

    I have been using the Bianca with the Eureka Atom 75 for about 3 weeks now. I mainly drink Espresso and Americanos and so far the results have been excellent. I have not played around with the paddle much but have begun experimenting with long pre-infusions with good results. The machine has all the hallmarks of excellent craftsmanship, including walnut handles for the steam/hot water values and the portafilter.

    I would recommend this machine to anyone interested in Espresso.

  52. m

    Profiling is a true game changer and the future of espresso. It has made pulling a shot even more enjoyable and puts you in complete command of your extraction, but more importantly it has opened up so many possibilities with beans I thought impossible to use on espresso. Another amazing advantage is that precise “dialing in” ceased to be a hassle, I hardly waste beans on the process. I wouldn’t even think of going back to a normal machine after getting the Bianca. Its night and day, really, night and day.

    The Bianca is Lelit’s first DB machine, but in difference to other companies, Lelit seemed to have designed the whole machine around the Pressure Profiling Paddle feature, this can be noted on the integration of a second solenoid valve that resets all internal pressure (no other e61 machine has this) and with the modification of the e61 lever to bypass the mechanical pre-infusion, not to mention the implementation of their LCC brain. The inclined brew boiler and overall integration of the rotary pump are also solid design decisions that seemed to improve the ubiquitous e61 DB design. In short, I think this is the best espresso machine one can get for less than $10K, I have used the Marzocco Linea Mini, GS3, Slayer and Vesuvius, the Bianca is ahead!

  53. mbitici24

    I was in search of an espresso machine from a different brand so I called this store to see if they had it in stock. Jim, the owner, was extremely helpful & knowledgeable. He asked me what it was that I was in search of and pointed me in the direction of the Lelit Bianca. Turns out it was everything I didn’t know I needed! I look forward to waking up every morning and using this machine. Jim was very patient, kind, & informative. He took the time to walk through the entire process, the pros, cons, etc. Overall, it was a tremendous experience and I am thrilled with my purchase!

  54. tristan.timbrook (verified owner)

    This is my second experience with 1st line, the first with a La Nuova Era Cuadra. Both times I was beyond pleased with their service. Excellent communication and customer service. Great shipping experience – fast and excellent packaging. This time with the Lelit Bianca I’ve been overjoyed with the machine as it has pulls great shots, very flexible with movable water tank and plumb-able options, very adequate drainage tray in terms of capacity, a truly excellent assortment of accessories include with purchase (portafilters etc). Overall, extremely pleased with the purchase and look forward to learning how to profile shots properly.

  55. Tristan Timbrook

    This is my second experience with 1st line, the first with a La Nuova Era Cuadra. Both times I was beyond pleased with their service. Excellent communication and customer service. Great shipping experience – fast and excellent packaging. This time with the Lelit Bianca I’ve been overjoyed with the machine as it has pulls great shots, very flexible with movable water tank and plumb-able options, very adequate drainage tray in terms of capacity, a truly excellent assortment of accessories include with purchase (portafilters etc). Overall, extremely pleased with the purchase and look forward to learning how to profile shots properly.

    • brentgardner71 (verified owner)

      I am the happy owner of the Lelit Bianca! This may be the ultimate machine. Double boiler? Check. Pressure profiling capability? Check. Powerful steam for perfect microfoam? Check. Great aesthetics? Double check! The only issue I’ve had is user error. I’ve been using RO water, which is apparently a no-no because the water sensors rely on magnetic (?) feedback to tell if the boilers are full. RO strips everything out of the water, which can cause the tanks to overfill and just keep filling. No biggie. The overfill just bleeds into the drip tray. One call to 1st-line and Jim explained the problem and I’m back in business. I just need to add a bit of tap water when I refill the water reservoir (Jim recommends starting with 50/50 RO/tap). 10/10. Would buy again.

  56. brentgardner71 (verified owner)

    Whoops, I left my review as a response to another comment. This machine is great. Really great. The only problem I’ve had is user error. I used RO water, which apparently doesn’t work well with the water sensors and can lead to the machine overfilling the boilers and dumping the excess water into the drip tray. Jim gave me the easy fix: Just use a 50/50 ratio of RO to tap water (at least to start, then you can reduce the tap water until you find the right ratio). Perfect machine. Great support.

  57. JimFr (verified owner)

    I’ve bought a number of machines from 1st-line and always had a great experience. This purchase was no exception. Jim was, as always, very helpful, answering all my questions and concerns and steered me to a machine that I had not even considered. I’m so glad he did. The Bianca is simply amazing. It’s beautifully built, quiet, has amazing features, and makes a great addition to my kitchen.

    It’s the machine I didn’t know I had to have. I’m having so much fun making espresso (downside: I’ve increased my espresso intake dramatically) I can’t believe it. The Bianca gives you so much control over the shot, including the ability to “save” a shot that starts to go bad. The espresso is so delicious and it’s so easy to produce a great cup. There seems like there’s a steep learning curve with this machine, but I simply started with basics and worked from there, and I’m up and running and now I’m experimenting with various brew profiles. So much fun!

    If you are hesitating to buy this machine, as I was, I can only advise you to run, not walk, to buy this machine. 1st-line and Jim are fantastic, and will make sure you are comfortable with your purchase. You’ll wake up every morning itching to make an espresso. Thanks Jim!

  58. Will S

    I got the Bianca after concluding its the best value dual boiler on the market and I’ve been blown away. It’s a beast and everything is well thought out. The steam power is solid. The whole thing is beautiful. The moveable reservoir alone puts it ahead of the competition for me since I have a depth constraint and positioning it on the side makes it the shallowest good dual boiler machine available. I may eventually plumb it directly and get rid of the reservoir altogether. The accessory package is really nice and comes with everything you need except a pitcher. I have my machine plugged into a Teckin wifi smart plug so I can turn it on from my iPhone to heat up (make sure you buy a 16amp model wifi plug, many are 10 amps but the Bianca needs at least 15). Overall I couldn’t be happier with the Bianca. The espresso is amazing and I’ve been able to do some nice latte art. I look forward to playing with the paddle more. Jim was also great to work with. 10/10.

  59. Vetallist (verified owner)

    Great machine, had it for about 7 weeks now. Plenty of reviews out already, so will just add my 2c that might not have been mentioned before.

    1. Consider its size – the height is about 16.75″, so should fit under most traditional 17″ cabinets. However it is also very deep (long?), hence I had to place it diagonally in my kitchen. You cannot place it with front legs hanging over the counter. Was so excited to get the Bianca that haven’t considered that aspect before ordering!

    2. The only timer built into Bianca is to shut off boilers after 30/60/90/etc. minutes of inactivity. That’s good, but since it takes 20-25 minutes to warm up, you will also want to have a start up timer, especially for your morning coffee rituals. Luckily, ebay solves this issue spectacularly with $10 Wi-Fi smart plugs. You can set schedules and turn on/off remotely with your phone. Love it, especially since it is one less thing to go wrong with the Bianca.

    3. Since most people looking into this machine are likely upgrading from $500-$1,500 equipment, you will appreciate the build quality (at least on the outside), the mechanical feel of pulling shot lever (like shutting the door of a Rolls or a G-Wagen) and of course the pressure paddle! The quality has actually grown on me more now, instead of something to get used to and take for granted.

  60. simons (verified owner)

    I purchased the Bianca as a way to combine the quality and power of a prosumer machine with the ability to manually control the drawing of shots. The Bianaca, with its unique paddle, was the natural choice. Indeed, the machine is proving itself with gusto. The Bianca emulates powerful ristrettos as served in my favorite coffee shop: they burst with flavor, are full bodied, and lack the bitterness and acidity. I am profoundly happy with the Bianca.

  61. debstore (verified owner)

    I’ve been a serious enthusiast for several years and was previously using a breville dual boiler. I have a eureka atom grinder (which I love), weigh everything, and am into latte art. No real complaints about the breville (I actually think it was very intelligently designed) except for several required repairs over the few years. But I was ready for a change, and wanted to get into pressure profiling (I know there are hacks for the breville, but I was not into trying that). I was seriously considering several more expensive machines (Rocket and Vesuvius). Went for the Lelit based on reviews, the paddle, the analog pressure gauges, and the look. So far, seems perfect. I like that I can change pressure easily on the fly—I can salvage imperfect grind settings, and it’s also a lot of fun to “fly the plane” rather than just programming the profile. Maybe less reproducible, but that doesn’t bother me at all. The paddle is easy to use with the group head pressure gauge in a great position front and center, and the pressure is very responsive to small movements of the paddle. The preinfusion setting works perfectly, with the ability to program preinfusion and pause time; I’m looking forward to experimenting with variations on these times, but I set it to 5/3 seconds and have simply been enjoying it right now. I never thought an insulated steam wand was important (never burned myself on the breville), but it’s great that the milk doesn’t immediately scald and dry on the wand—much simpler to clean. Both portafilters are solid, and I like the spout design. The tamper is heavy and very nice to use. I almost avoided this unit due to the lack of being able to program on/off time (I like the machine warmed up and ready for me in the morning) but this functionality was simple to add with a Wemo outlet (I’d suggest 1st line include this in the sale—it easily added a key feature, and most people would not think it was so easy to set up). The quality seems high—only had it a month so I hoping this means it’ll hold up.

    I’m using Temple coffee (single origin Sonora Estate Costa Rica). The lattes are exceptional—rich, complex, and I really taste berry on top of chocolate. I can actually taste the difference with different profiles—seems like a great way to develop the palate. Even an americano tastes interesting and more flavorful than I had come to expect from a watered down espresso!

    All in all, the Lelit checks every box and seems to work exactly as described. If you want to pressure profile, this seems unbeatable in the 3-5k range.

  62. Eric Harrison

    Over the years I have had numerous machines, from entry level Gaggia to super automatic from De’Longhi and this machine just blows them all away. I had admired the slayer machines purely from the aesthetic perspective having never been able to taste anything from them. When the Bianca came out I had to give it a go. The control of a paddle, dual boilers, PID control, it had it all. And let me tell you, it does not disappoint. If anything it gave more than expected and that bar was set pretty high already.

    This machine is beautiful sitting on my bench. We had a a spot made for it during the kitchen remodel, fully plumbed in, and it is a conversation piece. The detail and craftsmanship of it is on a whole new level. It is quiet thanks to its rotary pump and puts out an amazing espresso every single time.

    It takes a little to be able to use the paddle to help bring out different flavors of different beans, but if you put in the time, it will reward you handsomely. Start by just trying to hold the brew pressure at 7bar, then play with a slow start and adding pressure, or the inverse and have a higher pressure to start and back it off.

    Whatever you want from this machine, it will deliver. Just buy it already and grab a great grinder to go with it if you don’t already. I grabbed an Eureka Atom in the combo and I can grind and pull shots while the whole family is asleep and not disturb even the dogs.

    On top of the machine being the best thing ever (might be exaggeration but I don’t believe so, seriously) 1st line is the place to get it all your coffee supplies. Jim is nothing short of fantastic. Called me before they processed the order to confirm my needs and wants so as to make sure I ordered the right machine, called to make sure I understood how to plumb it in once my kitchen was ready (ran on the tank for 3 months first). Nothing short of 5 star service and equipment.

  63. JWP

    Fifteen years after getting my first 1st Line purchase — a Silvia that still works beautifully — I decided to upgrade to something that will handle those times when I need to make 4-6 cappuccinos at once. After 10 days I am getting the best coffee I have ever made AND am still on a steep learning curve and having a blast. I have been using the bottomless portafilter with the 20g basket. The Bianca is so beautiful my wife doesn’t mind that it takes up more counter space than Silvia did!

    One other note — being able to mount the water tank on the side was helpful — I only have about 8 inches of clearance — but other double boiler machines are at least 3 inches deeper than the Bianca so those three inches of extra counter space are nice to have.

  64. cczl2905

    I purchased the Lelit Bianca from 1st Line and Jim at their store in New Jersey. I actually drove out to take a look at the machine as it would be my first ever espresso machine. It took me almost a year to pull the trigger and doing extensive research. I was attracted to the Lelit Bianca because of the extra functionality it is able to provide at the same price point as the ECM and Profitec lines. Jim was very professional and also gave me a tour of their warehouse.

    I’m still learning the ins and outs of the machine and how to pull great shots but I’m already quite satisfied with the espresso’s I’ve been pulling so far. There’s a lot of room to learn and experiment with the paddle (pressure profiling) on the Bianca and I’m sure I’ll be doing it for a long time.

    Thanks to Jim and his team at 1st Line!

  65. david potter (verified owner)

    I’ve had my Bianca for about 3 weeks now. It was an upgrade from a La Spaziale S1 Vivaldi II that was giving me issues with the second boiler but I used that as a reason to move up the espresso ladder. It will be fixed and moved to my other house. The ECM Synchronika was the other machine that I really wanted. But after talking with Jim at 1st line and realizing that the Bianca’s brew pressure paddle worked so well I decided to pull the trigger (whereas ECM is working on the 3rd version of their pressure adjustment system and it isn’t even out yet).
    I have to say, the Vivaldi is a fabulous machine, but the Bianca is a whole other experience. The S1 is a push button style machine while the Bianca is a user experience each time that you pull a shot. With the exact same grinder and beans, the coffee just tastes smoother and with more of the nuances coming to the taste. The machine’s ability to steam milk is light years ahead of the Vivaldi.

    a couple of things to think about…
    1. you will use more coffee with this larger group head from a machine like a Vivaldi.
    2. It is very important to completely fill the portafilter before tamping.
    3. be careful with certain dish towels as I actually scratched the top of my tray, but I think that it was more the towel’s fault and not the BIanca as it’s construction quality appears to be top notch!
    4. plumb it to your water system but be sure to put an inline water filter on that line.

    The staff at 1st line has been fantastic, both presales and after sales.
    What else can I say? Now I have to think about a new scale and possibly grinder.

  66. Erik Kellison (verified owner)

    OK, this thing is magical.
    Granted, I did research for weeks before buying this, but part of that is because I’ve never owned an espresso machine or made home espresso before. Italy will do that to you (to be fair, I liked good coffee before visiting).
    My major goals were to be able to:
    *Make great espresso, reliably
    *Make espresso from different roasts
    *Make any sort of coffee-drink (cappuccino, Americano, latte, macchiato, etc.)
    *Have headroom for my inevitable fiddling nature (pressure profiling sounded intriguing)
    *Service the machine myself, hopefully many, many years in the future (instead of replacement, or shipping it somewhere)
    *Be able to make multiple (2+) drinks in a row, with steaming, quickly (but not have to be pouring frequent drinks to get good ones; I wanted a great shot the first time, every time)
    After an exhaustive review, I narrowed it to this, the Profitec Pro 700 Flow Control, and ECM Synchronika Flow Control. I went with the Lelit Bianca because of the looks, the 2 included portafilters, the rotary pump with reservoir and included option for plumbing, price, and the burgeoning, passionate user base who would be there to advise me when the need arose.
    In no way do I regret my decision.
    I am surprised that I had to spend this much money to get what I wanted (before starting research, I thought I’d be able to get something that met my needs for $500 or less, but I really had no idea about any of this stuff). So the sticker price is a bit shocking, but I have no regrets. Not only is the machine great, but 1st Line has also very supportive at every step.
    I am having trouble using the (very nice) tamper in the bottomless portafilter double basket as it doesn’t seem to be able to tamp without bottoming out on the tapering walls of that particular basket (unless I really put a lot of coffee in there!). Despite that, my best shot to date has been from the bottomless. No issue with the one with the coffee slide (or whatever they call it).
    That’s about all the constructive criticism I have. It’s short enough to fit under my 16″ cabinets (barely). It is easy to clean. Easy to make drinks. If you are already familiar with espresso machines, there will be no learning curve, but with the ability to pressure profile on the fly with a gauge to show you your pressure, it’s just so easy, and encouraging of experimentation! The downside is that I’m drinking more coffee than I ever have, but only because it’s delicious.
    This is the manifestation of all my Italian coffee dreams (honestly better, because even in Italy there is bad coffee!).

  67. dgangola (verified owner)

    I’d been wanting a dual-boiler machine for many years, when my 18 year old Isomac Millennium started having problems. It seemed like a good time to upgrade.

    I looked at a few dual-boilers, and the Bianca had a reputation for temperature stability, which some of the others did not. That stability was what I was looking for. 1st-line, an unknown to me at the time, seemed to be the preferred vendor. I took what I thought was a chance, and just bought it.

    After a day or two, I got a call from Jim letting me know that bench testing was complete, and outlining how the shipping would be handled, and what I should do on my end, upon receipt. A very nice chat. The machine arrived on my driveway about a week later. It’s a heavy piece of equipment, but it really wasn’t a problem for one guy to get it upstairs to our “espresso bar”.

    It’s been about 3 weeks now. It’s easy to use, I would tell any beginner considering the Bianca to disregard Lelit’s slogan, “If you are not a real Barista, keep away from me.” The Bianca is a whole lot easier to use than my much simpler Millennium. By nailing down the brew temperature, Lelit has eliminated one of the biggest impediments to making good espresso. You can ignore temperature – if the machine has been on for 30 minutes, or 6 hours, it’s the same. No more “water dance”.

    I’m stunned by the espresso I’ve been making. The flavors! OMG! Repeatability is now so easy to achieve. You are free to make subtle tweaks to your technique, and you can taste the difference shot after shot. Or, after one shot, if it’s not what you want, change it back, and change something else, confident that it’s “the recipe”, and not you.

    The fit and finish of the machine is outstanding. Even the tamper provided is something I’m using, not the traditional molded piece of plastic. The supply and drain lines for a plumbed-in installation are provided, although I’m using it in stand-alone mode. In addition to the standard porta-filter handle, a bottomless handle is provided, which helps diagnose issues with your technique. Nothing says “You’re doing it wrong”, like espresso all over your shirt.

    The steam wand and valve assembly are not to my liking. The valve, although beautiful, is a bit weird. It turns off before it gets tight, (that takes getting used to) and when opened, rotates on it’s own closed again. Not fully, mind you, but enough to be annoying. The steam wand was too long for my taste, I ended up swapping the water wand and steam wand. That makes for a steam wand that’s a little bit short, but good enough.

    Overall, I love this machine, and am extremely happy with my purchase. So is my wife – she says it’s the best coffee she’s ever had, even after spending a few weeks in Italy.

  68. Gregg (verified owner)

    Great machine for the money- spent a month looking at other DB machines but glad I found Bianca. Looks amazing in the kitchen, easy to use but best of all makes great espresso.
    Movable/removable (when plumbed in) tank is novel and useful as is the paddle.
    Highly recommended- WAF* was high as well, and she drinks mostly tea…
    Also recommended is 1st-Line. Jim was great to deal with, machine came tested and without a scratch.

    *Wife Acceptance Factor

  69. paul.henry.burns (verified owner)

    This is my first espresso machine. It was fairly easy to set up and dial in. Great for espresso and strong enough streaming. Love the ability to move or remove the tank. I’m working on plumbing it, but 1) can still use it while I hunt down fittings and 2) will benefit from the smaller footprint after it’s plumbed. Great service from 1st- line.

  70. Dan Hutcheson

    What I can say is …
    1) Trust them. I know it’s a lot of money, but it really did arrive in perfect condition as promised.
    2) The espresso shots are amazing.

    Here’s my story: I finally pulled the plug and bought the Bianca. My only regret is that I didn’t do it sooner. I had been looking to replace my Rancilio Silvia for some time. I bought it more than 10 years ago from 1st-line and it was still going gangbusters, which with the help of 1st-Line’s support I had always been able to fix. But as I got better, I wanted a machine that could serve more than 1 or 2 at a time. I went with 1st-line because of the many years positive experiences.

    Problem was, there are so many choices. I had centered on the Bianca because of the reviews, but boy is it a lot more than a Silvia. Was it really worth it? Would it be a trouble-free as the Silvia? The tipping point came after seeing seeing Java Jim’s youtube customer walkthrough with Sheila. It explained what I was getting into and then going over my concerns with Jim really sold me. These machines are real investments. Then it was a credit card and a painful wait of a several days for it to arrive. When it did come, it was clear that they had spent a lot of time making sure it shipped safely.

    I will tell you that it is heavy, unless you’re comfortable with lifting heavy weights, make sure someone is there to help. Second, recommendation is to take you time and get it unpacked and set up right. The unpacking video is really helpful.

    Once I had dialed everything in, I ran shots through both machines. The difference was amazing. Much more flavor and much more repeatable. Then I started playing with profiling and fell in love.

  71. NealK01907

    I purchased the Bianca and Atom 60 bundle from Jim and could not be happier. When my Breville Oracle broke for the second time I figured it was time to invest in something that has high quality parts and backed by the experts at 1st Line. Even though I am somewhat of an espresso newbie I was able to quickly get the 9 bar extraction. Since then I have started playing more with the paddle and trying different profiles. If you like to tinker and really have full control of the extraction at all phases then I think this is a perfect choice. Also happy with the Atom 60 that I paired it with. Highly recommend this. I think if I maintain it properly it will likely outlive me! It screams high quality (and looks awesome!). Thanks 1st Line!

  72. hitchcock (verified owner)

    We have been using the Lelit Bianca for about 2 months now. Our last machine was a 20-year old Pasquini Livia, very cutting edge at the time we purchased it, but quite tired at this point. The current setup includes a Mazzer Luigi grinder. Bianca has a learning curve, but we are very satisfied with the performance even at our “kindergarten” level of learning. Java Jim’s YouTube videos are really helpful and answer questions I didn’t even know I should be asking! Keep the videos coming, please. Experimenting with pressure, time and grind has been both frustrating and fun. Sometimes I just want that morning cup of coffee! Other days I’m more adventuresome and enjoy the hunt for that perfect cup and playing around to see what changes. In our family, we drink cappuccinos and americanos, with the occasional straight espresso shot. So glad we made the leap to the Bianca and anticipate years of great coffee ahead of us.

  73. ty.stover (verified owner)

    This machine is absolutely gorgeous, easy to use, and a joy to use. Love the ability to pull regular shots or take advantage of pressure profiling.

  74. nasser.frwan (verified owner)

    Excellent machine and build with powerful equipments to last for decades. Best among all other machine with E61 group head.

    Highly recommended with now risk at all.

  75. Ashraf Ibrahim (verified owner)

    I’m about 150 shots in so far, so my review is based on pretty extensive usage.

    I thought I knew what a shot of good espresso was, but when I bought this machine it took it to a new level. I never drank espresso straight until now — the Bianca brings out the nuance in flavor: sweetness, fruit, nuttiness, acidity, brightness, floral notes, etc. And all of that is just keeping the pressure study at 8 o 9 bar of pressure. By playing with different pressure profiles (along with different grind sizes) you can “marry” the flavors or emphasize different notes.

    As with any dual boiler, the machine takes 20-30 minutes to warm up. The steam and water wants have excellent pressure. The shots are very consistent – I’ve been able to eliminate most channeling on the shots once I bought a better grinder thanks to Jim’s great recommendations. The heat dissipation is excellent to — it warms up my ceramic espresso cups put on the top without the heat escaping to the sides or back. Having said that, it gets pretty hot (which I love for my espresso shots and I only have it a 94 degrees). The temperature control is also fantastic.

    One thing I don’t love about this machine is it is very heavy. Moving it around (not that you should) is a chore. It’s also a big presence on my counter, but it’s beautiful so I don’t mind that. It’s easy to take apart if you’re the Andy type, but it’s obvious to a novice (at least me) how to get at leaks or any other issues.

    In terms of customer service, I can’t speak highly enough of Jim and the team at 1st-line. I had a small leak on the machine that Jim personally came over and took care of. He was also excellent in walking me through different grinder options.

  76. Heath Hignight (verified owner)

    The Bianca is my third machine, and my second E61. My hopes for the Lelit included having a slightly more manual feel after having lived with a BDB the past four years, and the opportunity to experiment with profiling on a grouphead that I felt comfortable with. Pairing it with a Compak K8 and my go-to espresso by Red Bird, the Bianca has been a great move. After nearly three months, I’ve had no mechanical issues, and as I get to know the profiling capabilities I’m starting to uncover flavors in the Red Bird previously unbeknownst to me. I’m no master with steaming milk, but the Bianca has lots of power and with time my milk drinks are improving. Fit and finish are as advertised–nice, clean lines, seams line up nicely, and it’s a joy to behold at 5 am. I’m currently using the tank instead of plumb-in, and having the ability to hang it off the side is an unexpected benefit thanks to my temporary housing (low cabinet clearance until our house is finished next year). So far, the only complaint: the Bianca lacks a programmable on/off timer, the one thing my old BDB had that I wish was on this machine. Other than that, it’s been great so far. I had zero experience with Lelit before this machine, but the company is now on my radar for future recommendations.

  77. Sean Engie (verified owner)

    I was doing a bunch of research on e61 machines with pressure/flow profiling because I wanted to find my “dream machine” – the final machine I would need to buy. The Lelit Bianca was the one I landed on and I must say.. it’s absolutely been a dream to use. The quality of shots that I can pull from it is unmatched (paired with my Niche Zero grinder) compared to anything I’ve had before and the amount of customization you have at your disposal is amazing. On top of that, the steam power is great and I’ve been making cafe quality lattes every morning since I’ve gotten it. I highly recommend this machine to any serious espresso enthusiast.

    It does take a while to warm up so I’ve paired it up with a smart plug so it turns on automatically every morning before my alarm goes off. 1st-line was great with customer service and their shipping company worked with me on my schedule to get the delivery in my hands the day before I left on a work trip. A great experience from top to bottom!

  78. marbarnes (verified owner)

    This is my 3rd espresso machine, second dbl boiler and second E61 group machine. I love combining the best of both world’s! This machine is simply fantastic. It looks great and has a small foot print. The outside moveable water tank is a really great innovation. The flow control is great fun to work with and really allows the user to extract the best from every bean. The control center is easy to use and provides great control over functionality. The accessories from portafilters to tamper are top notch. This is a really awesome espresso machine that will last years at a great value to boot!!

  79. Sharmini Ilankovan

    I am LOVING the Bianca. Right of the bat, I started making great espresso with it, and continue to do so daily, sometimes multiple times a day, and it’s been brewing amazing espresso consistently for the past week and a half. There have been a slight misses here and there as I swap out the beans and try new ones but it only takes me a few attempts at changing the grinding profile before I strike the right ones to allow it to brew nicely with crema!
    Customer service was topnotch. Jim spent 3 hours with me, walking through all the details, showing me his warehouse and pulling me shots with different pressure profiles. Jim, thank you again so spending so much time with us!
    It’s already been amazing week and half with the Bianca, to say the least!

  80. smilinghouse

    Hi everyone, I got the Bianca packaged with a Eureka grinder (not what I expected from a $900.00 unit) about 5 months ago and I thought I will fall love with it right away, but it was not the case. I had own many espresso machines since the 80’s from Saeco, DeLonghi, Breville and others brand ranging from $800.00 to $3000.00 more or less. The results are different on every machine regardless of prices, coffee and freshness of the coffee, but not to go into specifics, I thought getting the Lelit Bianco will be the end of my searching for years to come but it is to soon to say. I have try many types of fresh coffees but not sure I could say I always get a great creamy espresso from this machine, not sure I would recommend to some else.

  81. smilinghouse

    Hello everyone, I purchased the Bianca about five months ago and I thought I would fall in love with it right away, but that was not the case. I’ve owned many prosumer espresso machines since the 80’s from brands such as Saeco, DeLonghi, Breville and others ranging from $800.00 to $3000.00. The results, of course, are always different on every machine regardless of price, depending on the coffee and freshness, but I thought getting the highest end model I’ve ever purchased, the Lelit Bianca, would have pulled more consistent shots and brought out more complexity in flavors. Since purchasing the machine and familiarizing myself with the settings of this specific model, I have gotten in depth and set baseline standards for my dosing, tamping, grind, etc, and have tried many types of fresh coffees but not sure I could say I always get a great, consistent, creamy espresso from this machine even though my standards for everything leading up to pulling the shot are quite strict. Based on that, I’m not sure yet I would recommend it to someone else – but that being said I am still learning, and will continue to experiment as the machine allows for that (something I am very pleased with) and is top notch in terms of handfeel, minute adjustments, power and overall an immersive experiene and beautiful product.

  82. br (verified owner)

    I love drinking good quality coffee. I have been spending lot of money at the coffee shops and thought, I should be able to make latte at home. After a failed experiment of buying a cheap $300 machine, I spent a lot of time online about coffee machines for home use. I liked Lelit Bianca. I was a bit apprehensive as I did not want to spend a lot of money and end up with bad coffee at home. After all, commercial coffee shops seem to have machines that are way more sophisticated and pricier.

    Finally I decided that I will give 1st-line a try after reading many positive reviews online. I spoke to Jim for an hour before I made my purchase. He is very knowledgeable and talking to him made me feel comfortable.

    After two months I am happy to recommend Lelit Bianca to beginners like me. I am glad that I went with 1st-line for their customer service.

    A happy customer.

  83. dan-5150 (verified owner)

    This is an update to my previous review with was a a couple of weeks after I got it going. It’s only gotten better as I’ve learned to use it. And I’ve learned a lot, to a level that I get much better and more repeatable shots, which has been a lot of fun. I was a bit confused at first because the pressure gauge on the head would vary shot-to-shot. This taught me to be much more careful about tamping, which was key to getting the repeatability.

  84. Tim Giordano

    Fifteen years ago I contacted Jim at 1st-line about the purchase of an espresso machine. I did a ton of research at that time. I decided upon the Elektra A3. A beast of a machine weighing 40 kg. It was directly plumbed and had its own circuit. That machine could produce some amazing steam and espresso. I chose to do business with Jim because he was the sole importer of the machines at that time. I’m in NJ and he’s in NJ. It wasn’t only the machine I was buying, it was Jim’s customer service as well. I wouldn’t go anywhere else for an espresso machine.
    Fast forward 15 years. There was only one time in 15 years I needed Jim to service the A3. As I said, it was a beast. However, as life throws you curveballs, I went through a dissolution of a civil union and we went our separate ways. I had to sell my Elektra to a neighbor who always came over for espresso and always wanted it if I ever parted with it. It was a very, very sad day. So, after I settled into my new place, I called Jim. He told me his top 3 recommendations – 1. Bianca, 2. Bianca, 3. Bianca. I’m like, who the hell is Bianca. The only Bianca I know is Bianca Del Rio who won the sixth season of RuPaul’s drag race. So, I started my research again. I see the machine is by a company called LeLit. I see they make irons and espresso machines. Sounds like they know steam. (It’s really hard to find a good iron these days – have to check them out.) I also see that they are not a very old company. However, I trust Jim’s judgement to the nth degree. He didn’t steer me wrong with the Elektra. I then see all these awards, videos, even a review by a coffee company in France, who pretty much stated it’s the best machine they’ve used. It was also necessary for me to now have a machine that I could plug into the wall and also have a water reservoir.
    So, I went to visit Jim, who is only 40 minutes away from me. His knowledge of the coffee business and espresso is worthy of an honorary degree from Princeton. The service provided to his customers is beyond reproach. I am not a person who gives underserved accolades, but Jim is a genius in this business. No other coffee company can compare to his. Of course, we talked for 2 hours before we got to Ms. Bianca. I’ve watched all of the videos and I have 15 years of making espresso with a prosumer machine. However, this machine is amazing. It’s not as powerful as the Elektra; however, it’s a way better machine because of 3 factors – the preinfusion, the temperature consistency and regulation, and that paddle – which is worthy of a patent. Of course, during the 3rd hour, the machine was boxed up and in my car. I didn’t play with it until a day later. I had to get used to the knobs and differences from what I was used to, but I never pulled as consistent shots or had the ability of changing the flavor profile of a shot with all else remaining the same, as I did with this machine. Unbelievable is all I can say. I still have some playing around to do, but my first impressions of this machine – c’est magnifique! Just watch the eyes of the reviewer in this French video after he tastes espresso from this machine. It says it all. https://www.youtube.com/watch?v=4Wi2QBFClaw
    For someone who is new to an espresso machine, if you buy this, there will be a learning curve; however, what you have at your hands is like nothing else. For those looking for a new machine, I would echo Jim’s advice for his top 3 machines – 1. Bianca, 2. Bianca, 3. Bianca.

  85. Dean F (verified owner)

    We have had a Rancilio Silvia for the past 15 years, also purchased from 1st Line. That machine has been great, reliable, and a workhorse for a long time. It was time to step up, and boy what a step. The Bianca is just so much better in the short time we have had her. The espresso tastes better in the cup instantly from the first shot and are now experimenting with the pressure profiling and pre-infusion. This machine truly has a tremendous amount possibilities, but it is also remarkable easy to use and get going with (watch the excellent “Java Jim” videos on this). Very happy with the purchase and super happy with 1st Line – the pre-purchase support and questions were answered well and the machine has been better than for us than described. I have the Bianca paired with Baratza Sette 270wi grinder and thus far that is a really good match for me at home. Also added a WEMO smart plug to turn it on about 30 mins before normal wake up time to have it nice and warm for morning espressos and cappuccinos.

    I did have one small issue with the water softener that was included with the machine. It has developed a “leak” and has to be replaced after a couple of weeks of work. A quick call to 1st Line, about 5 minutes on the phone with Jim and a replacement filter and sent.

    Overall excellent and would purchase again in a heart beat and recommend to those looking to take to the next level.

  86. derekhansen (verified owner)

    I’ve been using Bianca for about 2 months now and I am beyond satisfied. Pulling great shots and making excellent microfoam for my lattes. I wasn’t sure if I would use the flow profiling feature, but I actually use it quite a bit to fine tune a shot. I don’t think there is another machine out there that comes close to Bianca in terms of value. The hype is totally justified!

  87. leo.zick

    After nearly 15 years of having my Hx machine, I felt I deserved an upgrade. Jim and crew have been around through the years for my old machine, and I knew he would be a trusted resource in making a decision for what to buy next, with the hope that a new machine will survive equally as long as, or longer than before. I did some research and had it narrowed down to the Bianca and a couple of others, so set up some time with Jim to pressure test my options. He didnt blink an eye after he quizzed me on use and goals – bianca it was! We bench tested the shop machine to see the profiling, etc, and I was sold. After only a week of having it at home, I will admit, its perfect. The flexibility of a dual boiler machine lets me dial in precise microfoam without worrying about temp hunting for brew vs steam. The rotary pump lets me enjoy early morning shots without waking the house. The profiling is simply next level! I am able to change the flavor and complexity of each shot just by modifying (experimenting, really) with the brew pressure. Lelit has definitely set the bar for the next generation of machine.

  88. lotus.ns5 (verified owner)

    This is my first espresso machine at home that costed me more than a $100. Had been considering getting one for a home setup for over a year, and one fine day jumped on the phone with Jim to discuss my requirements as I enjoy drinking cappuccinos and lattes at the various speciality coffee shops on the West coast.

    Jim was very kind to go over the details and share some pleasant (did I say humorous?) reports from some Bianca customers who were suddenly drinking way too much coffee, not using their steam boiler as much because the espresso by itself tasted so great 🙂

    It became clear that the time was right for me to purchase a prosumer level machine, as I was ready to take that leap into some learning and experimentation. Jim also assured me how a UPS shipment is sorted out and the damage rate has been extremely low. The after sales support has been amazing with a replacement component being sent free of cost as the one I received had a cosmetic quality control issue from Lelit.

    I went with Jim’s recommendation on the grinder to pair with the Lelit Bianca, and it has been working very well for my needs. I have used beans from Bologna Italy, and from roasters in Seattle. With some careful steps I was able to start making latte art in less than a month. Highly recommend working with 1st-line and can’t say enough good things about Jim. He is passionate about helping you make the right choice for your needs, and his wealth of knowledge gives you that peace of mind.

  89. lotus.ns5 (verified owner)

    My first Espresso machine. Jim was extremely helpful to suggest a grinder pairing and assure me that a UPS shipment would be perfectly safe option for shipment. The machine and the grinder arrived in great condition with a minor cosmetic imperfection on the portafilter that Jim instantly offered to replace. Customer care has been excellent, and I very much appreciate the wealth of knowledge Jim is willing to share with his customers while helping them choose a setup that is right for them.

    As a complete novice at making espresso and latte art, with some dedication and practice within 2 weeks I was able to get drinkable shots from the Bianca, and made some latte art in a month of receiving the setup. 1st-line has been great in taking care of me, and gratitude to Jim for being a great resource to the coffee community bringing some Italian goodness to the US customers.

  90. Scott Carpenter

    I love my Bianca! I really can pull a great shot with any bean. It’s a delight to have the control and adjust based on how it’s pulling. It’s also just an awesome all around machine. The detachable tank saves space, it’s got great steam, and it’s very easy on the eyes. Jim was also a great help when I dropped a piece while unpacking it and broke it (was my fault). Really appreciate it!

  91. Brian

    Could not be happier with my Bianca. Quality build, great coffee, easy and intuitive controls. Jim was patient while answering all my noobie questions. It has been great fun playing around with different roasts and profiling. The machine is also very compact and fits well on our kitchen countertop underneath the cabinets. The external reservoir is easy to fill. I added small felt furniture sliders to facilitate moving the machine to fill. Could not be happier with the machine and with the experience and support from 1st line.

  92. Alberto Padovani (verified owner)

    After more than 12 years of service from my Rocky Rancilio and Quickmill Anita it was time to get an espresso machine that offered the latest in technology such as the PID controller and especially the latest trend which is the flow control device. In terms of longevity, I was looking for a prosumer machine that can last between 12-15 years while providing the required maintenance . During the searching phase, I communicated with a few vendors to include 1st Line Equipment whereby I spoke to Jim who is co-partner of the company. Jim’s knowledge of the espresso machine industry to include those offered by his competitors provided much-needed guidance. That night I reevaluated all the information gathered from all the vendors and it came down to the Profitec Pro 700 (with flow control) and Lelit Bianca. Jim’s argument about Bianca and with much emphasis placed on how well it was built was compelling enough to persuade me on the purchase of this machine.

    It has become a work in progress and will become a never-ending journey trying to improve the quality and taste of the coffee beans so that I may come up with this “perfect” gourmet espresso shot with a nice layer of crema. From roasting different coffee beans and applying the right amount of time and temperature to ticking with the coffee grinder settings, to being consistent in my tampering pressure and to add another variable, living in Denver I have to deal with higher altitude and lower atmospheric pressure and oxygen level. This is where Bianca comes in handy whereby, I could correct some of the possible defects/issues stated above by using the flow control device by manipulating the amount of water flow to the coffee puck. I will be able to correct any over/under extraction by the use of the flow control device with the use of the paddle. Also, The PID (Proportional-Integral-Derivative) allows me to control the brewing temperature. It is like being in a laboratory, experimenting, and tweaking and creating different profiles. If I would have purchased a fully automatic espresso machine it would have taken all the fun and control away and for this reason, I am enjoying all the benefits and features provided by Bianca. The steam wand with its 2 steam tip holes is so powerful and quick that I have to turn off the steam wand once the milk heats up to approximately 118°F and within a few seconds, the thermometer reaches the 140-145°F mark. With my new Ceado E37S grinder and Bianca I am able to extract more soluble compounds out of the beans providing a cup of coffee with additional flavors and more crema as compare to my prior espresso machine and grinder setup. The rotary pump that comes with Bianca provides a quiet operation as compared to the vibratory pump on my Anita.
    After a few weeks of operation, I am glad I made this long term investment in Bianca not only because it is the most affordable and best value for your money but because it includes flow control, PID (known as the Lelit Control Center), ability to profiling, it is well built, nice features and the aesthetic is amazing. There is an elegance to this Italian craftsmanship. The walnut wood included on the steam knobs, portafilter handle, paddle, and machine feet make it stand out from other machines. I like the fact that the portafilter spout is designed so that I may have a better view of the espresso extraction being poured out into the cup. Lelit stands behind its product by offering a three-year manufacturer’s warranty which brings peace of mind.
    The only drawback to this dangerous machine is that I have been drinking way too much coffee which I am not supposed to because I am borderline hypertension without medication.

  93. AnthonyB19082

    I purchased my Bianca direct from Jim at his showroom just before Thanksgiving 2019. Jim took a lot of time to walk me through the Bianca features, and bench tested one for me and I took it home that day. The Bianca replaced a Quick Mill Vetrano that had served me well for 10+ years.

    I have been using the Bianca for almost a month, and it has performed flawlessly. I ran it for ~1 week with the tank, and then switched over to direct plumb. The ability to remove the water reservoir when directly plumbed is fantastic, it allows the machine to sit further back, saving valuable counter space. Plumbing in was straightforward, I just followed the info provided by Jim on the website and his excellent videos. The limited electronics are ‘just right’, in my opinion. The ability to set the temp, have a shot timer, and set an energy saver mode (as well as some other functions) really add convenience without making the machine feel like a computer.

    The Bianca has worked well from day one. The highest compliment I can pay to the machine is that after I gained some familiarity, it became transparent, very easy to adjust shots and the paddle is a fantastic tool. I have a way to go to master it, but it is a feature I would not want to live without. I pull several double shots a day, and steam milk occasionally. Steam performance is great, and the no-burn wands are easy to handle.

    The fit-and-finish on the Bianca is excellent. The stainless steel is beautifully polished, and the wood accents really add to the look. The machine is very quiet in operation, no rattles or buzzing… just the smooth hum from the rotary pump. I would prefer if the drip tray had more capacity (I did not plumb in the drain hose), but it does match with the compact design of the machine. I feel that the two included portafilters (a bottomless and a double spout with a unique design) are a great value and very high quality.

    Now for the most important part, the espresso! After dialing in my grinder and pulling ~10 shots, I was making great espresso. I continue to use the paddle to adjust the flow, but performance is very reproducible without it and I can easily and quickly make my shots in the morning. So far, the Bianca has been a perfect performer, looks fantastic, and when I think about all the small features and well thought out touches, is a great value. I am looking forward to many years of great espresso with the Bianca!

  94. Bret Brase

    First off, Jim and his team were so patient with me, and thorough with their explanations. Their passion for what they do is easily evident. Next, there was absolutely no pressure. Jim steered me to a perfectly wonderful double boiler machine that was much less money. I am the one who fell in love with everything about the Bianca. This machine ultimately checked off all boxes on my wish list, plus others. (double boiler, PID, pre-infusion, shot-timer, spring valves) Because the Bianca has a commercial rotary pump the machine is plumable. This is a lifetime machine.

    My other thought is that due to all of the items mentioned above, the Bianca is suitable for serious Baristas to the novice. The flow control is a game changer. This morning I extracted the sweetest, most balanced shot of my favorite espresso beans ever…using flow control and an 57 second pull.

  95. Allen

    I purchased the Lelit Bianca (along with a Mazzer Mini) on Christmas Eve and what a gift! The beautiful hardware, innovative control paddle, PID, and separate moveable water tank fit all my needs and then some. It was a pleasure to talk shop with Diane and Jim at 1st line; their knowledge was very impressive! Unable to contain my excitement, I set-up the machine that night. Set-up was super easy. Both my wife and I could tell the difference in taste, crema, and overall ease of use from my prior machine. I look forward to using my new set-up for years to come.

  96. ANDREY KRASNOV

    I was looking for an upgrade from my Rancilio Sylvia and was mesmerized by huge number of options available on the market. Should I purchase dual boiler, heat exchanger machine? There are at least 100 different machines on the market, so it is virtually impossible to choose.
    Finally I contacted Jim at 1st line, made and appointment and drove to his NJ office. I never regretted a trip – not only I got really good roundup of different coffee machines, but also also Jim explained to me why does he carry certain brands of espresso makers, but not the others. He he pointed out that Lelit Bianca was one of his favorites. So after some coffee tasting and looking at the features – I got the machine.
    I am not best barrista in the world, but with Bianca I’ve managed to get good results even without having perfect beans or grinder settings. I brought it home and made nice latter 2 hours later!
    Bianca is so versatile with customizable pre-infusion and flow control, that your get different flavors from the same coffee grind/tamp. Also even for novices – it can solve most of your problems while pulling a shot – just watch the pressure gauges. My wife was extremely happy with lattes I was making, and actually she just pulled her own first shot and she loved it.
    I would also add that the machine fit nicely in our small NYC kitchen. And it looks great!
    Thank you 1st line!

  97. Christian Straub (verified owner)

    I think this machine is a great first step into next level espresso machines. If you are looking at E61 brew head type machine, this will perform that function admirably. Even if you are not thinking about using the pressure profiler, I would start here so that you can expand into that kind of exploration later. In short, if you leave the paddle all the way to the right, this will function as a very nice simple to use espresso machine. When you get better, you can then experiment with the paddle without having to buy a whole other machine.

    What I really appreciate about using the paddle is I can keep a consistent 9 bar or pressure, even if I mess up the original grind. This also works really well for light roasts that can be tricky to dial in perfectly, as you can reduce the pressure to get a consistent pull.

    As for steam pressure, it’s more than sufficient. While I wish the steam was paddle based instead of knob based, this can properly steam really velvety milk in about 20 seconds. It also includes two steam tips so if you need more practice (I.e. less steam) you can use the other tip. The Lelit also includes a bottomless filter in addition to a dual filter. While this is far less forgiving to use, it’s very cool to see this come out of the box as most people would probably make this a future purchase.

    At this price range the Lelit is really hard to beat. It competes with machines that are 2 or 3 times as expensive and comes with a lot of accessories that you would normally have to buy separately. If you are looking at any E61 alternatives, consider spending a little more up front to future proof your espresso journey for years to come.

  98. Jacob Bockelmann (verified owner)

    Jim spent over one hour on the phone with me explaining the differences between many different machines before helping me select the Bianca. I am a complete novice at making my own espressos and ultimately chose the Bianca because it’s a machine that is easy to use and it has all of the bells and whistles like a shot timer, pressure profiler, dual boiler, PID control, and more that I’m eager to fiddle with in time as I experiment and go deeper down the rabbit hole of learning to pull the perfect shot of espresso. This is a machine that I can learn with and not out grow.

    When not making espresso the machine serves as a gorgeous sculpture on my counter top. The Bianca is well designed aesthetically (it’s gorgeous) and practically with that moveable external water tank and shock-isolated parts to minimize vibration and noise when in use. I’ve set my Bianca on a smart plug that turns on and off on a schedule so it’s nice and hot in the morning for that first shot. When you use a scheduled plug, a surge protector is a must and I’m using this one from Amazon “Woods 41008 Surge Protector One 3-Prong Power Outlet LED Indicator Light and Alarm, 1080J, White”. It’s the smallest 1080j unit that I’ve found and it fits nicely under the water tank.

  99. Raphael

    5 stars to Jim Piccinich and 1st-Line Equipment!
    3 weeks ago, I purchased a La Bianca expresso machine and a Eureka Atom 75. Both have been outstanding.
    Jim walked me through the operation of the Atom 75 and the La Bianca.
    The first expresso shots were wonderful.

    I decided not to connect the La Bianca to the plumbing set up that I now have for an expresso machine and decided to go with bottled water. Tried Acqua Panna, Amelia Springs Electrolyte spring water, and Volvic. Loved the taste on all three but after reading various postings on Home-Barista, am sticking with Volvic as the best option to limit scaling.

    After my initial success pulling expresso shots, I started to get inconsistent shots as I tried various expresso beans — Allegro, Stumptown Hair Bender, Swings, Counter Culture, Ily, Intelligentsia and other coffees. Added a scale to weigh expresso in the portafilter, Acaia Lunar scale and an OCD distribution tool. The combination of pulling many shots and adding the “training wheels” — the two scales and the OCD enabled me to get over the hump.

    The replacement of my Vibiemme Domobar Super and Mazzer Mini grinder with the La Bianca and Atom 75 has enabled me to make cappuccinos and lattes at a whole new level. Having followed a path of various expresso machines which I greatly enjoyed — Gaggia, Pasquini Livia (if you get to LA, you must stop in at the Pasquini store — great staff and equipment), and the Vibiemme. One reason that I kept moving up was searching for better frothing with more ease. Frothing with the La Bianca is incredible; you don’t have to employ maximum skills to get the frothing on the mark — it seems to do it by itself. After pulling expresso shots with the La Bianca, I realize that in addition to outstanding frothing, I am getting wonderful expresso shots and on a consistent basis.

  100. David H Swedes Jr (verified owner)

    I was an 11-year owner of a Rancilio Silvia and upgraded to a Mahlkoenig K30 grinder. I had pushed the Silvia (unmodified) as far as it could go and was ready for the next step. The problem was, what I really wanted was the GS3 MP or Linea, but these were too expensive, so each year, I thought, “Oh well” another year with no upgrade. When I saw the reviews of the Bianca, it seemed too good to be true, but after 11 years of dialing-in everything possible on the Silvia (except a PID mod) I felt that this was the perfect solution. My expectations have been met. The primary unique feature, the flow control knob, is actually controllable. The threads are clearly very fine pitch to allow a range of adjustment of the needle valve to actually control flow which is difficult. The shots are delicate, nuanced and consistent. The various blends and single-origins I have tried have expressed themselves in new ways and I can remove all unpleasant flavors. Simply having a bottom-less portafilter is so helpful. I have some beans that work best at the full 12 bar. Others benefit from the pressure control. The controls are simple and that will make them last. Good job Lelit! My company has a division in Brescia so I will be visiting the Lelit factory soon to give them my accolades in person. Buying from 1st-Line Equipment was a pleasure and I will continue to get accessories from them. Thanks to Jim and the rest of the team.

  101. Big Al

    This is our first espresso machine and we love it. Even though we are beginners on how to make espresso, we are very happy that this machine. The possibilities are endless. There are so many things that make this machine outstanding. The quality is really showing every time we pull a shot. I hope we can master the coffee art soon so we can really see what this machine can produce.
    We purchased it together with the grinder, Mazzer Mini Type A. The grinder is amazing. Powerful and high quality. We were deciding between 2 machines: Bianca & Profitec.
    Thank you, Jim Picconich for your service, help, & pointing us in the right direction towards this machine. We had a pleasure meeting you and a great experience at your coffee faculty. It was very educational and interesting to see the back room where all the action goes on. A personal touch, every detail covered, a great experience, & highly recommend this web site, this machine, this grinder.

  102. Big Al

    This is our first espresso machine and we love it. Even though we are beginners on how to make espresso, we are very happy that this machine. The possibilities are endless. There are so many things that make this machine outstanding. The quality is really showing every time we pull a shot. I hope we can master the coffee art soon so we can really see what this machine can produce.
    We purchased it together with the grinder, Mazzer Mini Type A. The grinder is amazing. Powerful and high quality. We were deciding between 2 machines: Bianca & Profitec.
    Thank you, Jim Picconich for your service, help, & pointing us in the right direction with this machine. We had a pleasure meeting you and a great experience at your coffee faculty. It was very educational and interesting to see the back room where all the action goes on. A personal touch, every detail covered, a great experience, & highly recommend this web site, this machine, this grinder.

  103. Albert S

    This is our first espresso machine and we love it. Even though we are beginners on how to make espresso, we are very happy that this machine. The possibilities are endless. There are so many things that make this machine outstanding. The quality is really showing every time we pull a shot. I hope we can master the coffee art soon so we can really see what this machine can produce.
    We purchased it together with the grinder, Mazzer Mini Type A. The grinder is amazing. Powerful and high quality. We were deciding between 2 machines: Bianca & Profitec.
    Thank you, Jim Picconich for your service, help, & pointing us in the right direction with this machine. We had a pleasure meeting you and a great experience at your coffee faculty. It was very educational and interesting to see the back room where all the action goes on. A personal touch, every detail covered, a great experience, & highly recommend this web site, this machine, this grinder.

  104. tackmer (verified owner)

    I received the Lelit on Monday and put it on my counter, but haven’t been able to use it until Saturday. It looked so gorgeous beside my white Eureka Atom 65. The packaging was on point and the machine looked secure and safe with the extra foam 1st Line added. Setup was quick and easy, it had already been water tested so I just repeated the setup process outlined in the book without the LCC prompts. It came with a ton of accessories and everything I needed (except steaming pitchers which I already owned). I absolutely love that they included a bottomless portafilter instead of the usual 1 and 2 spout. They seem to know their target consumer well.

    My first espresso machine was a Breville Barista Express, then after 2 years upgraded to a Rocket Giotto Type V, and finally the Bianca. The Giotto was good, but I wanted a little more control over the pressure and to have it plumbed and drained. I hope this machine cures the upgradeitus! I feel like this machine and I will be best friends for a very long time. It’s definitely leaps and bounds above the others I’ve used.

    On to the first pull- I kid you not, a perfect shot right off the bat. The very first! I expected a few wasted shots to at least get the grinder adjusted, but nope. Everything was right on target. Today, I played around with the pre-infusion settings and I had great results. I can’t wait to try out more profiling recipes, especially the ones 1st Line made videos about. I steamed milk easily with great texture using the smaller two hole attachment since I use an 8oz pitcher most of the time. The pump is a little louder than I expected but I have never owned a rotary pump machine so I can’t say if it’s typically louder or not.

    Thanks to 1st Line for being super quick with communication and shipping. I missed the train on the v2 by about a week but I’ll be getting the upgrade unit when it comes in!

  105. Chad (verified owner)

    This is the first really nice espresso machine we’ve had and we use it just about every day for espresso and lattes. I’ve never experimented with pre-infusion before so it’s been fun playing around with that feature and seeing how it changes the flavor profile.
    Otherwise the machine looks beautiful and operates great. It’s obvious a lot of though went into its design and construction. I plan to run a hard line eventually but we’re just using the water tank in a rear mount configuration for the time being. If you only want o buy one machine that will last for a long time this is the best choice out there right now as far as I’m concerned.

  106. Minh Nguyen (verified owner)

    The machine. Like many, I was seriously considering the ECM Synchronika, Lucca M58 and Lelit Bianca. After thoroughly doing my research by studying reviews and end-users’ feedback and having discussions with Jim at 1st-Equipment, I finally decided on the Lelit Bianca primarily due to flow profiling functionality, its looks, and the option to move the water tank (to fit my counter-top space). I paired the Leit Biacan with Eureka Atom 75. After a few extractions, I was able to dial in and achieve some excellent extractions with rich flavor and crema, dense body, with long aftertaste without bitterness or sourness. I used Essse Caffe Masini and Speciale. The milk-frothing capability is fast and excellent as well, especially with the tip having larger holes. The frothed milk is uniform with paint-like consistency. I wish they made the four-hole or three-hole options. One thing to note is the wand retains quite a large portion of water; as a result, one or two long purges need to be implemented before frothing.
    The merchant. With the advent of ecommerce, we have an abundance of choices to pick and choose merchants to do business with. I chose 1st-Equipment primarily because of Jim. He provided me with excellent customer service via pre-purchase informative chats with respect to functionality, build quality, reliability, maintenance, etc. of the Lelit Bianca, and post-purchase setting-up questions/coaching. In addition, buying from 1st-Equipment, I feel reasonably confident in the build quality and reliability of the Lelit Bianca, and support thereafter, due to a large collection of data points from Jim, his staff, and us end-users.
    Conclusion. If you are in a market for an espresso machine, do give the Lelit Bianca a serious consideration. I’d recommend that you do your homework by reading various reviews by professionals and by end-users (both review and Q&A sections) – especially the Lelit Bianca page via 1st-Equipment website, and then give Jim a call. Hope this helps.

  107. Len Shober

    I have used a lot of espresso machines, my last being a VBM DD which I loved. But after I got the Bianca, I had to reconsider my affection for the VBM machine. Nothing against VBM, but I love the control the Bianca affords me in making espresso. I use the paddle almost every time I make a cup and I can really dial in the brew. I love the automation and the digital settings and the steam pressure and the general look and feel of this machine. After a year it is still fun to use. And Lelit really paid attention to detail on this machine. Things that used to annoy me on the VBM have been resolved on the Bianca. Things are the right size and move out of the way if necessary and it doesn’t rattle because they padded everything in the right places. I must admit it took me a while to get used to the Bianca but now that I have, I can say that I am VERY happy that I spent the money and got a quality product. Worth every penny. And Jim and the company are great to deal with and I LOVE their coffee as well.

  108. RoyD08876

    I take a long time to decide on a major new purchase and gladly my patience paid off! I was already impressed with the Lelit Bianca from countless reviews and the attention to how this machine is built, however after taking a trip in person to 1st-line I had such a great time with Jim as he explained exactly how this machine had come into being and how much it really dominates all other machines at this price point and why. We made espresso and I learned about the profiling E61 group head which allows you to change the pressure to the espresso shot during the extraction. It was fascinating and Jim showed me how to do a long extraction for over a minute at 2 bar and another with a little pre-infusion and then finishing at 6 bar. The flavor in each espresso was wonderful but distinctly different with the same coffee – amazing! Jim was so helpful spending a lot of time and yes we did have so much fun with the machine too! I really like to get a lot of life out things I buy so money is less of an issue – I used my Pasquini Livia 90 for 17 years and it was serviced by 1-st line so I was absolutely ready to move on and partner with them on a new machine and the lifetime of service that makes owning a good machine a worthwhile investment. The Lelit is well built actually that it comes with three years of warranty which is amazing! So that day I made the decision and I’ve been so enjoying having this machine at home and making more coffee then ever in the morning and for folks who come over for coffee. Honestly I really couldn’t make espresso like this with my old machine and this machine simply makes fabulous syrupy crema-laden espresso that tastes great with or without milk. I’ve had an excellent grinder too for years (the Mini Mazza) and is essential to getting the right grind and tamp when using the tamper. What is extraordinary about this whole package is the provided extras that are themselves works of art. Even the tamper is much better than the one I had which I paid a lot for. So yes I’m enthusiastic and loving this so far. If you are interested I’ve been using one bean only for now and adjusting the grind and tamp to get the absolute best shots ever – I do look forward to trying other coffee (currently I’m using the excellent sweet and smooth Bulletproof Original medium roast.) Oh and I forgot to mention that this machine looks gorgeous in the kitchen and on display photo attached!

  109. jmoran62 (verified owner)

    Let’s face it most people can’t justify spending almost 3,000 dollars and an espresso machine combined with another 500 plus dollars to get a respectable grinder. Some of my fellow co-workers thought I was nuts, but yet they’ll go by a coffee house a couples times a week for a latte. (who’s nuts!!) I’ve been researching the purchase of a double boiler machine for sometime but never quite able to pull to trigger, basically because I wasn’t confident in which machine was right for me. (I liked Rocket, ECM, VBM , not to mention couple other too). Spending this kind of money for an espresso machine, I truly needed to be confident in my purchase. When I discovered the Lelit Bianca about a year ago, I thought this might the one, but I wanted to wait for some reviews on the unit. In November my wife and I decided it would be the perfect holiday gift for both of us. Now, I just needed a few more questions answered and I really wanted to see what the guts of this machine looked liked, because I know repairs will be necessary eventually. I have repaired my current Simonelli machine (3 to 4 times) over the approximate 10 years I’ve had it, and wanted to be able repair this unit myself if necessary. I called a couple internet shops that were selling the Bianca, but no one really impressed me about knowing the internal components or even having a video of the inside. Then I found Java Jim’s videos, you may chuckle at first when you watch, but the videos are extremely useful, and even somewhat entertaining while I’m eating my lunch at work. (keep them going). I called 1st Line equipment to ask my questions and who do I get to talk to… the man himself. Jim answered every question, and then some, easing all my concerns. I got the machine a week before Christmas, and I’ve had it for two months now. The profiling feature is everything it advertises to be and then some. I use the paddle on most extraction and continuing to experiment with it. It’s ironic that two issue I have with the machine were fixed in the version 2 units. You can put me down for the upgrade module when it comes out, standby mode will be an assume add-on feature. The bottom line… if you have the money to spend for an Espresso Machine, I highly recommend the Lelit Bianca or even if your looking for another type of machine or other equipment, I think Jim at 1st Line Equipment can guide you to whatever your looking for. I’ll be looking to him first… for any of my future purchases.

  110. young.toddj (verified owner)

    I got started with espresso machines with a Gaggia classic. When it stopped functioning properly I thought I was really upgrading when I bought a Crossland CC1. Compared to the Gaggia, I was. But when it started to have problems I decided enough with messing with the lower end machines. So I did a bunch of research to find one that would last. I started looking at heat exchanger models then on to ones with a PID. I then decided to go double boiler since I make many milk based drinks. I looked at several different models and almost bought others. I almost bought one then decided a lever machine would be great. Then I found the Bianca with the paddle. It was really new and there were very few reviews but the paddle would allow many different types of extractions like a lever machine without the downsides. And I realized even if I didn’t use the paddle, it is a regular machine. And with the reconfigurable tank I could move it back farther and put the tank on the side! And eventually plumb it. By the way, having the ability to have a tank or direct plumb along with a rotary pump isn’t the most common option on a machine. Many want to use a vibratory pump instead when a tank is involved.
    Anyway, I was nervous spending so much on a new machine. So after much review I realized most of the machine was already proven. The pump and electronics, or at least a version of them, were used in other machines made by Lelit. The unique part, which nobody else was doing, was the ability to alter the pressure at the puck with the paddle. So I made the plunge and am glad I did. It has been a perfect machine. I start it with a timer every morning so by the time I am ready it is up to perfect temperature. As far as the espresso extractions, I can get sweet espresso or more sour or anywhere in between just by adjusting the paddle. Or the temperature can be changed as well to further experiment. The only downside is there is only so much espresso I can make to experiment. I have had the machine since January 2019 and I still haven’t put the machine through its full abilities. Most of the time I just use the paddle to adjust the flow but sometimes will change the temperature, particularly for lighter roasts. Oh and steaming is excellent as well. If I actually try I have found the ability to make some latte art, even if it isn’t quite perfect.

    As far as problems, the only one I had was the clear tube at the top of the boiler that attaches to the relief valve was split about a quarter of an inch from the end. So this was causing some water to leak out of the bottom. It was a simple fix of opening the top, cutting that small amount off, and sticking the hose back on.

    So considering everything about the machine I recommend it to anyone. It is really interesting to experiment and learn what it can do. And it is nice looking too with the wood handles.

    Oh one last thing. The whole thing is stainless. Other machines that are a similar price and have recently copied the paddle design have a painted steel frame which will eventually rust. That was another big factor that I considered when buying the machine.

  111. Jacob Ouellette (verified owner)

    I bought this machine because I was starting to work from home more frequently, and Chemex coffee just wasn’t cutting it. My office has professional la marzocco espresso machines available for use. I was considering the linea mini, but what I read about preinfusion in this machine appealed to me. When I bought this machine, I was hoping to somewhat replicate the bright flavors of the espressos I make at work, and it sounded like preinfusion could help with that.

    Well, I was successful! This machine does a fantastic job making bright flavorful espresso. I drink like 3 or 4 cups a day (mostly tandem coffee from Portland, ME, and Barisimo coffee, from Cambridge, MA). Heck, I’m writing this review hyped up on coffee right now. It’s amazing.

    Some other thoughts:

    * Preinfusion seems to make brews more consistent, when enabled.
    * Machine makes excellent cappuccino and cortados (I’m a big fan of oat milk cortados).
    * My partner was excited to learn how to use it.
    * Despite its weight, it is pretty compact on my countertop.
    * The ability to reposition the water filter let us set it up in a way that fits our kitchen best.
    * I had to upgrade my burr grinder to get to the place where I could dial it in

    Super glad I bought this thing. Have told all my coworkers they should get one.

    Thanks folks for the great machine!

  112. Fabio Passarelli

    Yes, it appears that this machine cured my upgratitis for good. After reading a lot about all the different types of espresso machines, the Lelit Bianca has finally replaced my Breville BES870 and has taken me into the real world of espresso. This machine ticked all the boxes, and still managed to have the same price tag as many inferior options. It has been one year now with this machine, and I still love it like day one. The only way this machine could be better is if it had phone connectivity to allow control over its system, but that would open a whole new can of worms and warranty claims (people love to push the limits), so it’s understandable. This machine has been around long enough to allow anyone to find hundreds of reviews and explanations, so I won’t replicate them in my review. I’ll just say that I did a lot of research, chose this machine and I don’t have the slightest bit of regret. It would still be my choice if I was looking for a machine today. Capable, beautiful, silent.

  113. Maksim Shklyar

    Hello Here Is my review on my experience of my Lelit Bianca machine. So far it has been a very great machine. The ability to control the flow is really the reason I was interested in this machine and it does not disappoint. I have had no issues with the machine I bought it august 2019. I have been getting the most out of my espresso. The steam works well. Don’t have anything negative to say about this machine.Flow control is very important when it comes to 3rd wave coffee/light roasts. Just a great buy! Strongly recommend. I bought my machine at 1st line equipment great people to work with. Thank you. Enjoy some pictures!

  114. Charles Shapiro (verified owner)

    This is a great machine. The moveable water supply. You do have to mess around the granulation of your grinds. But once you get the correct the machine is perfect.

  115. ntrail (verified owner)

    Overall – the Bianca machine has been a real joy over the past year of ownership. There have been zero quality or performance issues, and enjoyed probably a couple hundred espressos in that timeline (low-to-moderate usage overall). The biggest win was actually a minor detail when I bought it overall – by moving the water tank to the side, I can easily fill it up below my upper cabinets without spilling water everywhere or otherwise dragging it back/forward multiple times on its feet (it is still a heavy piece of equipment). My only gripe – really with all of these espresso machines – is that I am waiting for the pump sound volume to get dramatically better in the future. Again, this is not unique to Bianca, just these class of machines in general.

  116. steven halpern

    I have had this machine in operation for more than six months. It is my third prosumer espresso maker over the last fifteen years and, by far, the best. It allows a wide range of control over brew temperature, time and pressure, thereby allowing the extraction of variety of flavor profiles from the same and different coffees. I also like the quiet pump, the outside water reservoir, the water softener, and the ease with which the drip tray can be plumbed. All in all, an excellent experience

  117. Mark Spears (verified owner)

    I have been enjoying espresso/cappuccino since the mid 90’s. I started roasting my own coffee in the mid 80’s. I, like many did, started off with the inexpensive espresso machine and continued to graduate up after a few years to a more expensive model/brand. I discovered 1stline about 14 years ago. I have purchased a couple of nice machines from 1stline and have been VERY happy with their delivery time to Texas and service and help over the phone the couple of times I have needed it.
    I knew the Bianca was being designed and kept an eye out for it about 6 months before its release. I figured it was one of those, “too good to be true” machines! However, I also know that Jim at 1stline wants something to be absolutely well built and easy to service. He is picky that way thank goodness!
    In December of 2018, I went for it and purchased the Bianca. It arrived from New Jersey to me in Texas in 3 days in perfect shape. Pictures almost don’t do justice to the Bianca. It’s a bit like the Grand Canyon – ya gotta be there! It is stunningly made and finished visually and, many things were thought out in advance to make adjustments/maintenance easy. In other words, the Bianca is as perfect an espresso machine in every way as I will ever own! I had my heart and dreams set on another brand that has an adjustable flow but I knew that I could never afford it. It is twice the price of the Bianca and the wife would never have agreed to it!
    The beauty of the Bianca, to me, is that ANYONE can operate it! One can make the brewing process as easy as one wants or one can get complicated with it. Have it your way! Regardless of what it may look like, it is very user friendly. The Bianca makes as close to “fool proof” espresso as ANY machine I have ever used OR owned! Period!
    I really don’t know how it is SO consistent with the brew results! I have never had the privilege to have this happen. In the past with every machine, I would rejoice when I actually got what I considered a great shot of espresso. It was only about 1 out of every 6 pulls that were REALLY good. Oh I drank all of them, but the occasional great shot was few and far between. The Bianca sets a new standard for me in that it is just the opposite. It is SO rare to get a bad shot on the Bianca!
    You can leave the paddle all the way to the right and pull a regular shot or you can adjust it on the fly and keep it on 9 bar or whatever pressure you want the shot to stay on during the pull. Grind is not as critical with the Bianca because one can EASILY adjust the flow to make the shot time/volume what one wants it to be.
    If one wants to get wild and pull flavors out of coffee that you have never tasted before, preinfuse and make a 60 or 70 second shot with the pressure at 3 bar using the paddle and pressure gauge on the group head! I have tasted espresso using that method that tases like it has sugar in it!
    I have fallen love with a machine! Coffee is a way of life! It gives me something to look forward to every day and, for the most part, is a high point in every day! I don’t have to go anywhere to get the best espresso/cappuccino in town. It’s at my house!
    As for its steam ability, it is very powerful, dry, and has more that I can use at a time.
    While the cost is high especially for someone like me, it has been one of the best purchases I have ever made! I figured up the cost of going out and buying a cappuccino 3 times a week and making my own at home. It has already more than paid for itself!
    I have put off writing a review because I wanted to see how it would hold up. After a year and 4 months, it is going as smooth and trouble free as it did the day it arrived.
    The Bianca really IS a no brainer!

  118. Andrew B. (verified owner)

    I’m pretty new to this kind of espresso making. I have used Breville Oracle for about two years. It was breaking down every 6 months. I decided to get rid of it and invest in something that would last. I called Jim, we spoke for a while and here I am.
    The machine is incredibly quiet and quick to start up, for a dual boiler. I think Bianca was designed by people who are extremely detail-oriented and user focused. One that stick out to me is well thought out water tank configurations and inline plumbing options. The needle valve and paddle, took me a while to get use to it, but worth the effort. If you’re scared of it, don’t be, the Bianca can be used with the paddle in a fixed spot to emulate a traditional E-61 setup.
    Steaming milk is sooooo easy, the pressure is outstanding.
    But the best of all is that shot of espresso.
    I have purchased Eureka Specialita with it, highly recommending, great grinder.
    This machine provides all you need for a lifetime of coffee discoveries.

  119. Harvey Himelfarb (verified owner)

    I started my espresso journey many, many years ago with a La Pavoni lever and somehow never reached the pleasing coffee quality I had experienced in Italian espresso bars. This was many years ago, before the amazing quantity of enthusiast information was available online. I basically stopped using the La Pavoni and went back to drip. Then, as the internet came to life, I found a couple of espresso-specific sites and having read them thoroughly, bought an HX machine and preceded to happily make good espresso for the following 12 years. As my machine began to age and my knowledge-base increased, I began to look to upgrade to a double-boiler machine that also had the ability to pressure profile. There were, and are, a number of those machines on the market and my research led me to the Bianca. I purchased my machine at the beginning of last August, and have just completed a nine-month gestation using it and feel absolutely certain that I made a wonderful decision.

    From morning to morning, I find myself vacillating between two different states of mind when making my espresso.: first, some mornings, I just want an excellent cup of espresso and the Bianca allows that easily – I can control the extraction, the temperature is always right where I set it, and my standard method of puck preparation and a bit of gentle concentration gives me a wonderful tasting espresso from my house coffee bean blend without fail and without fuss. Other mornings, I have the urge to experiment with variations in my standard method or with new beans or just want to change some variable to see what happens. The Bianca, with its high degree of control over temperature, pressure and extraction time allows me to actually do those rather random experiments which result in espresso pulls that, if good, I can later easily repeat. I love this aspect of control and repeatability that the Bianca affords with clear real-time data to analyze, wonderful precise control of variables and small incremental changes that are discernible in the cup.

    My machine has behaved flawlessly and looks absolutely brand-new after nine months of daily use. I have experienced nothing but perfection from its behavior. I have it on a timer, so that when I walk into the kitchen in the morning, it greets me fully warmed up and ready to offer its services – at the very moment I most need a good espresso.

    Finally, I should say something about 1st line: Jim is a pro, has personally taken my few phone calls or responded to my e-mails quickly. I did call him one-time after receiving my machine with a question about water debit and he put the phone on hold and went over to his machine, measured its water output against time, and came back on the phone and answered my question. One simply cannot expect better support then that!

    My longish espresso journey has been worth it, but if I had to repeat it, I would buy a Bianca right off the bat and enjoy both using this wonderful machine and the espresso which so enriches my mornings.

  120. michael.didomenico (verified owner)

    I have been using my Bianca for almost a year now — generally 2 espresso and 1 latte every day — and am very happy with the purchase. Previously, I had been using a Gaggia Classic and a LaPavoni Europiccola. This machine is a definite step up. I like that you can play around with pressure profiling, but you also can just use the preinfusion and leave a constant pressure if you want to put it on autopilot. I tend to be one among the very light roast crowd, and the Bianca does really well with them. More than anything, I have been surprised how much better the steaming is with a dual boiler. If you are making milk drinks, going dual boiler is definitely worth it. My only little nit to pick is that the handle of the bottomless portafilter developed a slight crack after using it for a couple months. Overall, this is a great machine that lets you tinker with lots of variables if you want, or offers you the experience of more typical dual boiler E61 machines.

  121. rusty6174 (verified owner)

    First, let me discuss the product, then I’ll get to the experience. As a home consumer the Lelit Bianca is easily the best machine I’ve ever used. I’m coming from previous experience using an HX with a vibration pump that I had and serviced myself for over 7 years. I was overdue for an upgrade, and took too long trying to make a decision on what to get. After my experience with the Bianca all my fears have melted away. The build quality of this machine is excellent. The polish on the chrome results in exclamations of joy from the people that turn the corner and the machine first comes into view. Those who don’t even know or appreciate espresso are immediately intrigued at one glance. It’s a nice conversation piece in the home.

    The Lelit Bianca’s features and performance are, in my mind, LEGENDARY. I had high expectations after all the research that I had done, but they were exceedingly surpassed. The paddle is not near as complicated as you may be thinking if you’ve never used one, but it’s also as complicated as you would like to make it. What I mean by this is there are endless possibilities with experimentation of shot extraction to your taste. The brew power of this machine is perfect and steam power is very good. To steam a medium pitcher of very cold milk takes around 18-24 seconds. The first time I used this machine I couldn’t believe how quiet it was. It has to be one of the quietest machines on the market. It’s highly versatile with it’s removable water tank and ability to be plumbed, and even the option for a drain on the drip pan! If you keep the tank you may even move it to either side or keep it on the back. A very unique feature indeed!
    The equipment that comes with this machine will blow your mind. I’ve never seen such a comprehensive array of supplies with any other machine. They even include a tamper that is perfect for the Bianca! Perhaps the best thing is the inclusion of both a bottomless portafilter and a dual spout PF as well as three sizes of baskets. It basically comes with everything you need to start other than coffee beans and a grinder. The wood accents on this machine are also worth mentioning because they are beautiful.
    Lastly, the experience with 1st-line has been first-rate. The videos that they do answered all of my questions and helped me to make an educated decision. The way the products are packaged is perfectly done, and with much care. It’s obvious that they don’t just sell espresso products but try to understand things from the viewpoint of the home consumer and what they may want and need.
    I highly recommend the Lelit Bianca and 1st-Line Equipment for all your espressso needs! Thanks for reading.

  122. Sz013

    I really enjoy it, it is an awesome machine above all other competitors (dual boiler)

  123. smilinghouse

    Strong steam, makes great expresso, adjustable pressure while you making a shoot, large water tank and you could also direct connect it to water supply.

    The machine is very heavy, takes to long to heat up, and doesn’t include a build in timer, coffee pod is almost never dry.

    I have the Bianca connected with a smart outlet and I programmed to star the day a 7am it takes around 30 minutes to be ready and then It goes to sleep after 90 minutes. I make about 4 to 6 cortados a day and really love the way it comes out, i really compensate the long wait.
    I have the Bianca and the Eureka side by side and it really makes a great combination. My younger son loves coffee as well and we always experimenting with different coffees bean and we do some time play around with the customized pressure build needle on top of the group-head.
    The Bianca is really a piece of art, compare to my Breville and Saeco it is quite superior in craftmanship a quality. You could make a shoot while you steaming milk and it is unstoppable.

    Buying the Bianca & Eureka was quite a great experience, I travel al the way from Brooklyn to Freehold NJ where I was treated very well by Jim.

  124. so0jun9 (verified owner)

    I bought my Bianca (and Eureka grinder) in September 2019, and have been making espresso (lattes & americanos) daily (~2 shots/day). This was my first espresso machine and there was definitely a learning curve (and I am still learning) and I love the bottomless portafilter that comes with the machine. The dual boiler is great for making lattes and the machine does great at steaming & pulling shots at the same time. Performance on this machine is great, and it looks amazing as well.

    I did have the machine develop a small leak after ~3 months, and Jim was great as he walked me through diagnostics and how to fix (just a bit of plumber tape), which also made me appreciate Jim’s experience with the machine and how well the machine was made.

  125. DavidN90266 (verified owner)

    I purchased a Bianca and Eureka Specialita mid-January 2020. My previous machine was a GS3 with Mahlkonig K30 Vario grinder which I sold a few years ago due to bench space and the need to now drink decaf.
    I’m really impressed with the Bianca ‘s pressure profiling. If the grind is too tight, then back off the pressure to stay at 9 bar extraction and get a great shot pretty much every time (and I’ve pulled over 300 shots on it now).
    I’m a NZ’er and love flat whites, so the steam pressure is important. The GS3 had a plenty of pressure with a 3.7L steam boiler. I was concerned the Bianca wouldn’t be enough, but again I have been pleasantly surprised at how well it does. I’m making great flat whites twice a day.

  126. Dennis K (verified owner)

    You might want a La Marzocco, Slayer or Kees van der Westen, but honestly- the Lelit Bianca is where it’s at. It has all the features that an espresso geek wants, with a price tag that is still somewhat acceptable compared to the competition.

    If you’re looking for the best value in high end espresso machines, look no further. This is it.

  127. Thomas Gappmayer

    I’ve had my Bianca for a little over 2 weeks at this point, and it is an absolute gamechanger. This machine is so well thought out it leaves virtually nothing to be desired – it is truly perfect. While I was expecting an upgrade coming from my Vibiemme Domobar Super HX, I had no idea how good this machine would be. A few personal highlights:

    – The profiling paddle makes it possible to extract coffees in really unique ways. I’ve become a big fan of aeropress style extractions (roughly 5:1 water to coffee ratios) that would be otherwise impossible with a normal machine. This has allowed me to get absolutely wild flavors out of a number of tricky beans (Acatenango Gesha, Othaya Gura peaberry) that I would never have gotten from v60. It’s like aeropress, but with perfect temperature stability.
    – The unit heats up FAST, and the steam boiler really has some serious output. I’ve never had microfoam this good.
    – The external water tank is extremely well thought out and easy to use.
    – Energy saving mode is a thoughtful touch, as well as the ability to disable the steam boiler (I don’t always have milk on hand during the COVID quarantine, so it’s nice to be able to shut it down altogether)
    – the LCC is the right level of tech on an e61 – easy to navigate without being obtrusive.
    – I’ve been able to pull some really tasty shots with lighter-roasted coffee. With my old e61, these would always come out over-extracted and gross, but now they are just lovely.

    Overall, the machine is an absolute pleasure to work with. The profiling feature only took a few shots to get really good at, and now I feel like I have incredible control over how the shot is progressing. I also haven’t had any problems with channeling since getting the machine.

    I can’t think of any complaints at all – I don’t think the shot timer is all that useful (it’s a nice touch, but with long pre-infusions or starting with the paddle all the way closed, it doesn’t really accurately reflect the total extraction time), but that’s a minor complaint. Fit and finish, attention to detail, and build quality mean that this machine is truly the perfect e61. I don’t think that I will ever need to upgrade again in my life.

  128. Antonio Aguirre (verified owner)

    Ordered the Lelit Bianca and a Eureka grinder and it has been nothing but joy. Along with instructional videos and customer service, dealing with 1st-line was seamless and their prices are best in the market I feel. The earning curve was less than I expected. This machine will reward you the most if approached as a hobby of sorts and not a machine to just make coffee.
    Can’t recommend enough

  129. mtaljeh (verified owner)

    This is my unbiased review of my experience with dealing 1st-line and my impressions of the machine. I received no discount/incentive to provide a review.

    Delivery/unpacking:
    Got my order a day earlier than scheduled day, bonus right there!
    Machine was packed very well with extra padding, more than the manufacturer would provide. Definitely gives feeling of extra safety and shows the level of care 1st-line has.
    Nothing broken, chipped, dented or scratched.
    Appreciated that fact that they unpacked the machine, tested in-house, repacked it prior to sending it to me.

    Machine: beautiful, shiny, well-built, beautiful wood accents.
    I had my mind already set on this machine after an immense amount of of research, youtube videos, H-B review and forum posts. It is living so far to my expectations, and I’m quite happy with it!

    First thing I did is upgrade shower screen to an IMS.
    And got a VST and Pullman baskets.
    From my research on the forums, majority of folks favor those baskets (not to stock ones are sub-par, i honesty haven’t tried them)

    I’m still learning a lot and practicing as much as I can before I hit my caffeine limit, but I am quite enjoying the espresso journey so far.

    Verdict:
    Love this machine!
    1st-line is a superb distributor that take pride in their work and the process they have in place to ensure customers receive the product in ideal condition. Thank you 1st-line! You have got a future repeat customer =)

    Side note: I enjoy YouTube videos. Keep them coming Java Jim! =D

  130. azekool

    This review has been long due. I bought mine in Dec 2019 and have been super happy with the performance of Lelit Bianca. It was easy to get a hang of it and its been great in mixing up profile notes of my favorite coffees.

    Jim was incredible and it was a pleasure dealing with him. The whole transaction was smooth and while testing out newly unwrapped Bianca (warming it up, leak checks etc.). It was good to chat with Jim. Thank you for showing me the ropes on how to best enjoy the machine.

  131. fs (verified owner)

    I had a different machine for 9 years and was very happy with it. A conversation with Jim about five months ago convinced me that I should go for the Lelit Bianca. As soon as I got the Bianca I understood what Jim was talking about. It’s just at a different level. There is a learning curve, of course; but once you get there, the result is perfect. Highly recommended. It’s probably the best machine one can get!

  132. tengy03 (verified owner)

    September of 2020 marks my 2-year ownership of the Lelit Bianca dual boiler espresso machine. Very satisfied customer, and I see no reason why the machine will not continue to serve for years to come.
    I am one of the earliest adopters, learnt about the machine when Jim posted the early designing discussions on Home-Barsita. I was happy to see the ideas realized, a pressure profiling double boiler machine within reasonable price range. I put in pre-order during a move in 2018, and was happy to get Bianca as the first major appliance in a new house.
    I upgraded from a Gaggia Classic for 6 years, so I didn’t have direct experience on other prosumer machines to compare with. Through my studies and comparisons, I do see Bianca has all designs I could want at the time, and more. The facts that Bianca becoming more popular, and similar flow control device got sold in other brands, prove this innovation is a success.
    I have great shopping experience with 1st-line. Jim was very helpful since the beginning. As an early adopter, I did run into a tech problem with the heating element failure in the steam boiler after 6 months. Jim helped me diagnose and fix the problem in a timely fashion. The machine has been performing strong since then.
    My regular routine is pre-infusion at 2 bar, reach maximum pressure at 9 bar, and then gradually reduce pressure to 6 bar. I will refer more tech discussion to other reviews. It is great to see all the videos posted on Youtube by 1st line, please keep them coming. The learning will continue.

  133. mark.dimant

    I’ve had this machine for about a year and really enjoy the coffee it produces. The build quality is great and I had no issues with the machine. I’m really happy with all the features that are packed into this device. You do need to learn how to use it which will take some time but that time will be well spent once you master the controls. You will have plenty of hot water with dual boiler for your drinks and your steaming needs. I love the look of it and the ability to manually control the whole process of pulling the shot. Paired with a good grinder this machine is capable of making great shots! I also like the security of 3 years warranty on this machine that is not that common for this type of equipment.
    Overall I’m very happy with my decision to get Bianca and would recommend it to anyone else who is looking for the best machine for your $$.

  134. Ryan Clay (verified owner)

    Not only is the Bianca the bomb, but the entire crew at 1st-Line is top notch. They are always available to answer questions and support the products that they sell you. I never feel like I’m alone in this journey. I thought I knew a lot about coffee, these guys (and gals) are next level.

    Thank you Jim, especially, for the support in getting set up early on. I use my Bianca every day and am so glad I have a “dialed in” coffee bar at home.

  135. Tom Backus

    Have been running the Bianca, plumbed in, for around 2 years now. Rock solid, top tier performing machine, and a dream to look at. For the money, I don’t think there is a better value in the prosumer espresso market.

  136. StevenS21035

    I am going on about 20 months now of Bianca ownership and this machine still makes me happy every morning. Prior to this machine I had an E61 HX machine (also from 1st line) for about 8 years. I enjoyed the prior machine, but the Bianca is much more refined. Build quality is very very good. It heats up quickly. The temperature control is precise, effortless and repeatable. The pump is quiet. A HUGE improvement of this machine is water reservoir – which doesn’t get a lot of attention. The ability to move the reservoir around the machine (back or sides) is very convenient. The machine barely has to be slid to the side for me to remove the reservoir to refill. Also, because the reservoir is external to the machine and does not get warm, the water and the reservoir don’t get funky. This sounds like a small thing, but it makes a real difference in daily use. The ergonomics of the portafilter are wonderful. It sits level on the countertop. It is gorgeous to watch the espresso flow around each side to the front. The cup warmer tray is spacious. The programmable pre-infusion is very useful. The shot timer is very useful. It is hard to describe but the whole really is greater than the sum of its parts. A lot of small things really come together well to make for a great user experience. That goes to what is in the cup as well. Bianca makes better coffee than the HX machine did. I think a large part of that is the precise temperature management of the dual boiler/PID versus the HX flush/guess. Pressure profiling factors into that as well though. I did not buy the machine for the pressure profiling, in fact I bought it DESPITE the pressure profiling. I considered it a gimmick and one more variable I did not want to have to deal with. I was wrong! It really has proven is useful. It gives you the ability to save a shot on the fly that otherwise might have ended up in the sink. It also lets you use coffees that might otherwise be too fresh (still off-gassing). It also lets you coax that last little bit of refinement out of a given shot. Recovery time between shots is nearly non-existent. Steaming power is fantastic. I am using the small hole tip and pitchers are done quick – like 30 seconds. I tried the large hole tip and it was crazy fast. Too fast for me. The point being, there is no shortage of power to work with and tune to how you like it. There are a few small niggles I would change. Nothing is completely perfect. I would prefer the wire of the drip tray were a bit more substantial. I might prefer a redesign of the drip tray to make it a little easier to slide in. That is really about it though – which says a lot. Anyhow, if you are on the fence, jump on. You won’t regret it.

  137. curtshen (verified owner)

    My Bianca purchase was my first real espresso machine and like many, I was overwhelmed with all the choices when I started my research. The Bianca had just came out and really sounded exciting. I emailed 1st-line with some questions and within 30 min, Java Jim actually called me and probably spent 45 min on the phone with me just answering my questions and just geeking out on coffee. He wasn’t pushy or forceful, he truly wanted to help me be happy with whatever I end up purchasing. That call truly solidified 1st-line as my go to coffee vendor.

    On to the Bianca, wow what can I say that haven’t been said. It’s truly a beauty and a solid machine. Approachable for a beginner and endless possibilities to tinker with your shot as a expert. I am still excited everyday when I wake up getting ready to make my drink, and it couldn’t have come at a better time than last two years when we spent so much time at home.

    If you are on the fence about the Bianca, don’t be, it’s pretty awesome, and if you have questions, just email 1st-line. You can’t beat their customer service!!

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Please ask follow up questions as a new question. Submitted questions will be first reviewed, answered, and lastly publicized.

    My Bianca, purchased at 1stLine 12/2020, trips outlet breaker seconds after the machine is turned on right after the temp is noted. This is NOT a GFCI issue as it trips ANY outlet, GFCI or otherwise, it has been tested on. I appears the load on the heating elements is causing the fail. I have removed the cover and back of machine. Machine is dry (dusty even...) inside. Electrical and plumbed connections are tight. Please advise as to how to proceed with repair/warranty. I am located in San Francisco Bay area. Local referral would be appreciated.
  1. 0 votes
    Q My Bianca, purchased at 1stLine 12/2020, trips outlet breaker seconds after the machine is turned...... Read more
    Asked by brooke on September 21, 2022 9:54 pm
    There are no answers for this question yet. Answer now
  2. Today my steam valve knob came unthreaded from the the machine and would not turn on the steam on. It seems that the set screw that holds the knob onto the cable threads may have snapped. I haven’t had any luck finding the part number for that piece. Any help would be appreciated.
  3. 0 votes
    Q Today my steam valve knob came unthreaded from the the machine and would not turn on the steam on...... Read more
    Asked by Kevin Andrews on September 17, 2022 10:14 am
    There are no answers for this question yet. Answer now
  4. My Bianca purchased at 1stLine 12/2020 is now tripping GFCI 110 outlets. Worked fine before leaving for 1 week vacation. Upon return, I turned on machine and it immediately tripped the circuit after lighting the LCC. Checked several outlets, same result. Please advise.
  5. 0 votes
    Q My Bianca purchased at 1stLine 12/2020 is now tripping GFCI 110 outlets. Worked fine before leavi...... Read more answer now
    Asked by brookef on September 13, 2022 5:29 pm
    Answered by the admin

    Please review our white paper on GFIC.

  6. Hi all, question about V2 machine. The pressure profile bar stopped working/showing the actual pressure at the time of pulling a shot. Why would this be? What is the reason(s) this gauge stopped working all of the sudden today after turning the machine on?
  7. 0 votes
    Q Hi all, question about V2 machine. The pressure profile bar stopped working/showing the actual pr...... Read more answer now
    Asked by Al Sandler on September 3, 2022 10:13 am
    Answered by the admin

    It needs resistance in the portafilter to show resistance pressure, or the gauge area tube area is corroded with oxidation of limescale.

  8. I am looking to buy a single spout portafilter for my Lelit Bianca and you have two on your website that are the Lelit brand and I’m not sure which one to get. One is 79.99 and the other is 89.99. Is there any difference between them?
  9. 0 votes
    Q I am looking to buy a single spout portafilter for my Lelit Bianca and you have two on your websi...... Read more answer now
    Asked by Stefan on July 28, 2022 12:33 pm
    Answered by the admin

    We recommend the higher price one as it is the more modern design like the Bianca.

  10. Hello, my Bianca that I bought from you 2 years ago has recently started dripping into the tray from the little fitting after it's warmed up. It's a drip and also see some condensation from maybe steam. I have it plumbed in running through a filter made for coffee/espresso machines by Homeland HCWS. I drain the steam boiler regularly and my water is clear. How can I figure out what this could be? Thank you for your time, I've enjoyed this machine very much. It's been trouble free since you replaced my gliceur when I received it.
  11. 0 votes
    Q Hello, my Bianca that I bought from you 2 years ago has recently started dripping into the tray f...... Read more answer now
    Asked by Orlando on July 25, 2022 12:28 pm
    Answered by the admin

    Sorry to hear about this. The top cover would need to be removed. Power on the machine and allow to heat up. WARNING! Do not stick your fingers inside as it will get very hot. You will see two hoses exiting the steam boiler - one on the horizontal safety valve and one on the vertical vacuum breaker bleeder valve. Check to see which hose has a steam vapor going through. Be careful as you can squeeze each one for 2 seconds to see if there is a visible or verbal puff. If yes, this is usually corrosion from hard or too pure water. After the machine is completely cooled down and unplugged from the electrical outlet, both hoses can be removed by tugging on them. They may break. The affected part can be removed and soaked in descaler solution overnight. Then rinsed and reinserted using 2-3 rounds plumbers tape on the threads. Test. If problem continues, the part would need to be replaced as well as the water choise needs to be re-evaluated. We are not water treatment experts, so we are unsure about the system you have.

  12. Have been very happy with our Bianca for nearly three years now. This morning I pulled two espresso’s and on the third one with no warning no water is being released into the grouphead when I pull the lever. Both boilers are heating up and the steamer seems to be working with a little less pressure. Can you help me, please
  13. 0 votes
    Q Have been very happy with our Bianca for nearly three years now. This morning I pulled two espres...... Read more answer now
    Asked by LeeH000001 on July 15, 2022 8:20 pm
    Answered by the admin

    Please check without coffee. Your water softener may also be clogged.

    A No water coming out of Grouphead, so no coffee in Porto filter installed during pull. Water softener has been disconnected. This response is for the Q & A page. I have been communicating through email and have reached an impasse with tech support. No one is communicating with me. I have sent two requests; no response. At this point I’m just replacing parts, guessing at what the problem could be. I have thoroughly cleaned the Grouphead, checked all of the solenoids for obstructions, checked the heating elements, replaced Y joints which exploded previously, replaced the Grouphead Lever microswitch, replaced the steam boiler safety valve, replaced the Vacuum breaker valve (which corrected the leaking problem from the boiler. Grabbing at straws at this point, but could it be the probes which could be causing a bad reading?
  14. I really have two questions: the first is for the Lelit detergent that the manual notes (PLA9201). I cannot find that on first line website. I’m wondering if this is a special kind of detergent, or if I could just as easily use 3.5 g of Urnex detergent for coffee machines, then following the back flush procedures in the manual. My other question is regarding the Lelit resin filter. I want to make sure that I understood the process from your YouTube video. That is that I can put the 70 L filter in a glass of salt water for 20 minutes, then flush it out with fresh water for five minutes and continue to use this for one year before replacing. Thought I’d ask before doing something I would regret!
  15. 0 votes
    Q I really have two questions: the first is for the Lelit detergent that the manual notes (PLA9201)...... Read more answer now
    Asked by Mitch on July 7, 2022 12:58 pm
    Answered by the admin

    Urnex Cafiza can be used for backflushing, BUT NOT used for descaling as some customers confuse.

    Water softening recharge instructions can be reviewed.

  16. I bought a Lelit Bianca from you in mid-2020. I am wondering if you can advise on what sort of service should be done beyond backflushing, and who you recommend? I appreciate these machines are quite specialized and I imagine that the technicians doing such work are not ubiquitous. I am hoping you can give me an idea of when I should have my Bianca serviced by a professional, and if so, how I might go about setting that up, when necessary. The only issue we have had thus far is that the mechanism by which the machine notifies us that the reservoir is out of water is non-functional, so we have to watch the reservoir level a little more closely. We haven't noticed any issues with the machine as a result, nor any other issues. Thanks!
  17. 0 votes
    Q I bought a Lelit Bianca from you in mid-2020. I am wondering if you can advise on what sort of se...... Read more answer now
    Asked by Erik on July 5, 2022 3:33 pm
    Answered by the admin

    We do not suggest descaling unless there is a water issue causing machines issues.

    As for the low water notification, please make sure the black audio cable under the machine is taken out on both ends and re-inserted.

  18. I'm currently on the wait list for the V3 Bianca. I'm currently researching puck screens and wanted to know if the size should be 58.5 mm. I'm looking at the normcore. Do you have a better suggestion?
  19. 0 votes
    Q I'm currently on the wait list for the V3 Bianca. I'm currently researching puck screens and want...... Read more answer now
    Asked by Mark on June 29, 2022 12:14 pm
    Answered by the admin

    Sorry, at this time, we can not confirm a fitment of the "normcore" nor any other suggestions of alternatives.

  20. Need to automate a bit my Bianca with Wi-Fi outlet or something. Please advise. Regards.
  21. 0 votes
    Q Need to automate a bit my Bianca with Wi-Fi outlet or something. Please advise. Regards. answer now
    Asked by Tim on June 15, 2022 2:31 pm
    Answered by the admin

    Wemo.

  22. Follow-up answer stemming from my 7 JUN Question: Good afternoon 1st line Equipment, In response to your suggestion on troubleshooting techniques for my bubbling Lelit Bianca over pressure bypass valve the following applies: I was able to crimp the clear hose and stop the bubbling. Hose Identifying Location: Viewing from the top, facing the espresso machine straight on working with the larger boiler on the right, I crimped the horizontal plastic tube that comes off the horizontal brass fitting that is connected to the series of nuts that go in the vertical near center of the boiler. Meaning, the hose that I crimped and stopped the air from bubbling out the bypass on the front of the machine was the short clear hose that comes off the top of the right boiler from the center towards the upper left-hand quadrant of the top of the boiler (hose lays horizontally on boiler). After the boiler the tube I crimped immediately joins a plastic “y“ fitting. Please let me know at your earliest convenience if this is a repair that I am able to buy the parts from you and facilitate the repair myself. I do have pictures and video available. I do not see any sediment or minerals in the clear tubing, all water looks clear, and as I said earlier this espresso machine has been on the BWT filtering system since purchase. Thank you for your assistance, Randy
  23. 0 votes
    Q Follow-up answer stemming from my 7 JUN Question: Good afternoon 1st line Equipment, In response ...... Read more answer now
    Asked by rpier11222 on June 9, 2022 4:25 pm
    Answered by the admin

    This seems to be the safety valve.

  24. Jim, good evening. I have the Lelit Bianca that I bought from you approximately three years ago. I have had great enjoyment from it and good reliability. About a week ago as it would warm up from a standby condition it would start bubbling out of the front of the face plate from the bypass just behind and underneath the Porta filter back flush port. I have I have read all the questions and answers for the Lelit Bianca and it seems like most of the time issues can be related to the quality of water I want to say right upfront since I purchased this machine from you it has been on a BWT water filter system the entire time. What is occurring is when it comes up in temperature from a standby mode pretty quickly it starts bubbling with a very light airflow, slighter than a whisper and does that continuously as it comes up and maintains temperature. I have the steam boiler at 268° and the espresso boiler at 203°. It doesn’t matter how high I run the steam boiler or how low I run it I still get this bubbling about one bubble every second or two out of the bypass. When I adjust the temperature to the steam boiler I get a decrease in pressure when I reduce it and an increase in pressure when I increase it, nothing feels unusual or leads me to think I have an overtemperature occurrence. I have pictures and video if that’s helpful. My uneducated opinion is I have a minor valve failure, where I am not getting a good seal resulting in a very minute amount of air with moisture escaping from the boiler. Thank you for your assistance and recommendations on how I can fix this.
  25. 0 votes
    Q Jim, good evening. I have the Lelit Bianca that I bought from you approximately three years ago. ...... Read more answer now
    Asked by rpier11222 on June 7, 2022 10:30 pm
    Answered by the admin

    We have found, in cases of limescale or oxidation, either the bleeder (vacuum breaker) valve or the safety valve or both would not create a good seal. One way to test this is to remove the top cover and pinch one hose at a time (both on steam boiler) to determine which part is leaking. When pinched, the bubbling should stop. WARNING!!! BE VERY CAREFUL as one can get burned and we assume no responsibilities for any injuries or damages from performing this diagnostic task. You may also see the bubbling without pinching.

  26. We bought our Bianca from 1st Line and recently the brew lever is sticking and we aren’t sure whether it needs to be oiled, replaced etc?
  27. 0 votes
    Q We bought our Bianca from 1st Line and recently the brew lever is sticking and we aren’t sure whe...... Read more answer now
    Asked by Brad on May 16, 2022 2:13 pm
    Answered by the admin

    This is a result of backflushing with too much detergent or purified water - both result in the lubrication being removed. We suggest high temp food grade grease inserted in the cams at the inside end of the stem of the grouphead lever. Otherwise, over time, coffee oils may re-grease this area.

  28. We bought our Bianca from 1st Line and recently the brew lever is sticking and we aren’t sure whether it needs to be oiled, replaced etc?
  29. 0 votes
    Q We bought our Bianca from 1st Line and recently the brew lever is sticking and we aren’t sure whe...... Read more answer now
    Asked by Brad on May 16, 2022 2:04 pm
    A I purchased a Lelit Bianca from you last month. I was wondering if you have any care recommendations if I am not going to be using the machine for a "long time". I'm not sure what the cut off time would be... but say 2 weeks or even 1 month. Should I be somehow draining the water out of the machine or doing anything else to it? How much time away would you recommend doing something?
  30. Can I use "Urnex Dezcal Coffee and Espresso Machine Descaler" to descale Lelit Bianca? I can't find PULY DESCALER ESPRESSO LIQUID in your shop. How often should I descale my machine if water is hard? Is any way to check the limescale in the boilers?
  31. 0 votes
    Q Can I use "Urnex Dezcal Coffee and Espresso Machine Descaler" to descale Lelit Bianca? I can't fi...... Read more answer now
    Asked by Thant on May 16, 2022 2:01 pm
    Answered by the admin

    We do not recommend descaling. It is better to be preventative with controlling your water to be soft. Watch our videos on YouTube.

  32. When will you guys carry Lelit Bianca Version 3?
  33. 0 votes
    Q When will you guys carry Lelit Bianca Version 3? answer now
    Asked by Young on April 20, 2022 2:20 am
    Answered by the admin

    ETA for the USA is by end of June. This is what we heard and it could change.

  34. I’m looking for the gigleur that works with the pressure paddle from the grouphead of the Lelit Bianca v2. Didn’t find it on the online store, do you have any stock of it?
  35. 0 votes
    Q I’m looking for the gigleur that works with the pressure paddle from the grouphead of the Lelit B...... Read more answer now
    Asked by Luis on March 29, 2022 4:13 pm
    Answered by the admin

    Hi,

    Here is a link to the part: 2200102.

  36. Im looking for a nut that goes in the paddle for the bianca. I do woodwork and would like to try and make a slayer type paddle mod for the bianca without destroying my current paddle. Have any old defective ones that I could take the nut out of, or can I buy just the nut inside the paddle? (spline receiver)
  37. 0 votes
    Q Im looking for a nut that goes in the paddle for the bianca. I do woodwork and would like to try ...... Read more answer now
    Asked by John on March 28, 2022 4:02 pm
    Answered by the admin

    Hi,

    Sorry, the nut/screw is only available with the Lelit Grouphead Flow Control Assembly.

  38. I will be traveling in about a week and my Lelit Bianca, which I've previously used daily, will not be used for four to eight weeks. Can you please advise if there's anything I should do before, during (I may be able to have someone check in on it, maybe weekly), or after?
  39. 0 votes
    Q I will be traveling in about a week and my Lelit Bianca, which I've previously used daily, will n...... Read more answer now
    Asked by John on March 7, 2022 3:32 pm
    Answered by the admin

    Empty water reservoir. Open steam and hot water valves to allow evaporation of both boilers. Lift lever on grouphead to allow evaporation of grouphead.

    Upon return, recharge the water softener AND fill reservoir and run water through grouphead (24 ounces) and allow steam boiler to refill. After refilling stops, remove 4 cups of water from the hot water wand/valve every 5 minutes until a reservoir full of water is depleted.

  40. I have my Bianca connected to power through a Tripp-Lite surge protector and have since new. That said, I came down to find the machine powered down. It was still warm and I had draw espresso earlier. I noted there was no power to the outlets and thought at first this was the issue. When I relocated the machine to a new counter space and different set of outlets, immediately the machine tripped the GFCI. This occurred whether plugged into the outlet directly or through The Tripp surge protector. No other appliances responded this way. When I plugged it in the second time it did not trip the GFCI. I then noticed the machine go led screen go through its startup and see the boiler is not heating up and 67 degrees is flashing in the display. Are you familiar with this condition and have any advice on how to remedy it? Thanks much.
  41. 1 vote
    Q I have my Bianca connected to power through a Tripp-Lite surge protector and have since new. That...... Read more answer now
    Asked by Craig on February 7, 2022 2:35 pm
    A Follow up to the inquiry. I was told by your customer support when I called, that the way to get tech support was via a question here. Can you tell me if I am asking the community or tech support at this point? If this is the incorrect approach to support, can you reach out to me with a path forward please? Thank you kindly.
  42. I am interested in buying Lelit part #1000185. You have it listed for sale on your website, but there appears to be no way to purchase without including the wood paddle, which I don’t need. My Bianca is down now due to me over torquing the threads in the nut and I’d like to purchase immediately.
  43. 0 votes
    Q I am interested in buying Lelit part #1000185. You have it listed for sale on your website, but t...... Read more answer now
    Asked by Andy on February 1, 2022 1:17 pm
    Answered by the admin

    We are sorry as these are kitted together.

  44. I am interested in the Lelit Bianca. I have a Pelican dual tank whole-house system. Will that be adequate?
  45. 0 votes
    Q I am interested in the Lelit Bianca. I have a Pelican dual tank whole-house system. Will that be ...... Read more answer now
    Asked by David on January 31, 2022 5:59 pm
    Answered by the admin

    We are very sorry that we are not water nor water treatment experts to be able to answer your question.

  46. Our Bianca is having really low flow on the hot water side. Any suggestions?
  47. 0 votes
    Q Our Bianca is having really low flow on the hot water side. Any suggestions? answer now
    Asked by Steve on January 31, 2022 3:48 pm
    Answered by the admin

    Please spend time to scroll down this Q&A area and find the answer which is already posted.

  48. Would using the Lelit softener filter along with Crystal Geyser Spring water hurt anything. Crystal Geyser is pretty’s soft water to begin with. According to their fact sheet, link below, the total hardness is 90. Do you suggest continuing to use the softener along with the referenced spring water? Preventing scale is my biggest concern. Also, do you guys recommend “recharging” the Lelit resin softener? I hear mixed opinions in that. Thanks in advance. https://www.crystalgeyserplease.com/wp-content/uploads/2021/06/2021-NORMAN-SPRING-SOURCES-OFFICIAL-REPORT.pdf
  49. 0 votes
    Q Would using the Lelit softener filter along with Crystal Geyser Spring water hurt anything. Cryst...... Read more answer now
    Asked by Josh Richardson on January 25, 2022 1:56 pm
    Answered by the admin

    We strongly suggest recharging the water softener weekly. As for the brand of water, we are unable to comment as we have seen it go both ways - good and bad.

  50. Hi. The steam wand on my Bianca now gets hot after steaming a drink, to the extent that it's not possible to touch the wand after steaming consecutive. I've investigated, and it appears the plastic tube within the wand doesn't sit well in the gasket where it attaches at the top, such that steam leaks and travels outside of the plastic tube before exiting the wand at the tip. I was hoping it might be possible to replace the top gasket where the plastic tube fits such that the plastic tube fits tightly once again. Looking at the Bianca parts page, I did not see the part. I'm also not certain this is my issue. However, the wand works perfectly otherwise. Could you please suggest the appropriate part or further troubleshooting steps? Thank you!!
  51. 0 votes
    Q Hi. The steam wand on my Bianca now gets hot after steaming a drink, to the extent that it's not ...... Read more answer now
    Asked by John Mattingly on January 25, 2022 1:43 pm
    Answered by the admin

    If purchased from us, please use the contact form on our web site to start the support process.

  52. Good morning, I own a Bianca V2 and need part 4100003 with fs037. I reached out to Lelit and they sent me your website and information. They told me to order it from your company.
  53. 0 votes
    Q Good morning, I own a Bianca V2 and need part 4100003 with fs037. I reached out to Lelit and they...... Read more answer now
    Asked by Jose on January 18, 2022 2:29 pm
    Answered by the admin

    These are usually sold only in our kit. Please use the contact us form on our web site as we barely ever replaced these.

  54. I have operated my Lelit Bianca for two years without a problem. After cleaning the screen/gasket, back flushing, and changing from water softener cartridge to Oscar, I noticed that the water flow steadily reduced during a shot, and the shots were taking much longer to pull. I measured the water flow with paddle at max opening and no portafilter, and saw 2.6g/s at start, which then dropped to 1.9g/s steady-state, and took 60 seconds to get to a total of 100g of water. A repeat of the above setup showed an even lower steady state of 1g/sec, and took 90 seconds to get to 100g of water. I opened up the flow valve even more by removing the paddle, and got 7g/s at initial start, which decreased to 4g/s at steady state. It took 21 seconds to get 100g. I did a repeat of this setting, and got 5g/s initial flow, with a 2g/s steady state. It took 45 seconds to get 100g. I have no idea why the flow rates are decreasing by so much. I find that if I continuously move the paddle back and forth during a shot, the water flow seems to be more uniform, and I can get about 5g/s flow rate and 100g of water in 23 seconds. What do you think is the problem?
  55. 0 votes
    Q I have operated my Lelit Bianca for two years without a problem. After cleaning the screen/gasket...... Read more answer now
    Asked by Bob Kissinger on December 31, 2021 8:17 pm
    Answered by the admin We would suggest removing the water softener and testing without it. Your filter may be clogging. Second, then run a quick descaler through the grouphead only. Let sit for 2 hours and then test with a rinse. Third, please check the gicleur inside the grouphead. The paddle and needle valve assembly need to be removed to inspect.
  56. Is it normal that most of the detergent remains undissolved in the blind filter after backflushing? I use the ascaso detergent and the dosing spoon of the Pallo/Coffetool grouphead brush, and follow backflush instructions in the Lelit Bianca user manual (5 times for 10 seconds each, etc). The machine seems clean and is working perfectly fine, but I feel that not enough detergent is being utilized when I backflush
  57. 0 votes
    Q Is it normal that most of the detergent remains undissolved in the blind filter after backflushin...... Read more answer now
    Asked by fs on December 30, 2021 4:10 pm
    Answered by the admin Too little water or too much detergent. Adjust accordingly.
  58. My Lelit Bianca has worked great since purchase ~2019. I started the first three months with Lelit Water softener and the past 3 years plumbed in with BWT water system. This morning the machine (both boilers) were at operating temperature and a couple tablespoons of water were very slowly dripping out of the hot water wand with the Lelit pump cycling on/off as the pressure was escaping with the associated water. It has only happened once. The valve was secured in the same manner since purchase when this happened. When we cycled the wand hot water knob, the dripping stopped. Note: I would think there might be a gasket that needs to be replaced on occasion? If so can I get the part number and replacement instructions please so I can order from you? Also I would replace the steam wand gasket at the same time if that will be required eventually. Thank you, R. Pierson
  59. 0 votes
    Q My Lelit Bianca has worked great since purchase ~2019. I started the first three months with Leli...... Read more answer now
    Asked by rpier11222 on December 29, 2021 11:27 am
    Answered by the admin Please make sure to never overtighten the knobs. The knobs should be closed until the steam stops. You may have had a particle which now cleared. Just keep an eye on it.
  60. Can the water tank be easily filled if the machine is under a wall cabinet that's 17" off the counter?
  61. 0 votes
    Q Can the water tank be easily filled if the machine is under a wall cabinet that's 17" off the cou...... Read more answer now
    Asked by Francis on December 28, 2021 12:50 pm
    Answered by the admin Sorry, but it will be very difficult. The reservoir assembly would need to be put on the side. We also recommend always filling your reservoir outside the machine so that you do not get water accidentally into the machine and cause a short.
  62. We own the Lelit Bianca for the past month and been using the Lelit Filter 70L with it. I finally just got a TDS meter and measured our water coming out of the boiler. Before Lelit, our tap water measures ~250ppm. Coming out of the boiler, the water measures ~1050ppm. I also tasted the water to be saltier than our tap water. Is this right?
  63. 0 votes
    Q We own the Lelit Bianca for the past month and been using the Lelit Filter 70L with it. I finally...... Read more answer now
    Asked by Jeff on December 27, 2021 1:31 pm
    Answered by the admin

    Sorry for the delay as we had to ask Lelit about this as we admit we are not water experts.

    First, the softener needs to be rinsed after a recharge in a salt water bath - usually 5 minutes or more for sinsing.

    Second, Lelit stated, "yes, it is normal, you have to completely flush the boiler. It is happen because of the concentration of TDS in the boiler due to the steam production: let assume in the boiler you have 1 L of water with 100 ppm. If you consume 0.1 L of steam and you fill the boiler with new freshwater you have in 1 L 110 ppm TDS."

    Third, Lelit stated, Following the client’s description we understand that he measured the water coming from the boiler, meaning while the machine is ON. The Conductometer/TDS meter measures the conductivity of water, some models convert the data expressed in μs/cm to ppm by a conversion factor, that generally is between 0.5 and 0.65. For example: 100 μs/cm = 50 ppm CaCO3. The measure displayed by TDS meter is temperature dependent: Water electrical conductivity increases with temperature but with a non-linear behaviour. Consequently, the fractional change per degree Celsius m f is not constant. Generally the TDS meter are accurate at 20-25°C. (image provided by Lelit)

  64. My hot water wand has very low pressure - for steam and at portafilter are fine. I use the machine most mornings and it is most often powered on about six hours. Water used is distilled with Third Wave Espresso packets and I use the Lelit filters, changed every 2-3 months. Ideas?
  65. 0 votes
    Q My hot water wand has very low pressure - for steam and at portafilter are fine. I use the machin...... Read more answer now
    Asked by Ron on December 12, 2021 3:55 pm
    Answered by the admin Sorry, but we have made videos not to use any formulated waters using distilled waters. The problem is limescale builds up in the machine's steam boiler. The limescale then slides down the stainless steel wall of the steam boiler. It builds up and clogs the the water exit pipe at the bottom of the steam boiler which goes to the hot water valve. We have already answered this in a question below: "Yes, you may need to even leave the steam valve open longer as this will be the only way to get solution into the steam boiler without opening up the machine. Try to funnel the steam to a vessel that can take the heat. The boiler can eventually run out of steam and rebuild. You will hear the pump refill the water that was converted by steam. As for #12, please skip." and "We have seen this on a few Bianca espresso machines. It is limescale that clogs the pipe from the water valve to the bottom of the boiler. Please run a descaler through the steam boiler by opening the steam valve (since the water valve is not working) for at least one hour so the solution can reach the boiler. Check back in 24 hours and see if the hot water valve works. If not, then more solution is needed. Remember to remove the water softener before inserting the solution. Here is a guide." Please click on the links.
  66. I’m a bit overwhelmed by your water treatment options. I just ordered a Lelit Bianca from you and would like to plumb it. It’s next to a standard residential kitchen sink and we pull maybe 10-20 shots a week, 5-6 of which will have milk steamed as well. I’ve fixed and replaced a lot of faucets and done minor plumbing work so I’m relatively confident I can install a unit if someone can help me spec the right parts. What do you recommend? Thanks,
  67. 0 votes
    Q I’m a bit overwhelmed by your water treatment options. I just ordered a Lelit Bianca from you and...... Read more answer now
    Asked by Aaron on December 6, 2021 12:53 pm
    Answered by the admin

    We recommend using it in tank mode for at least 3 weeks.

    As for plumbing, it is not easy and everyone has different scenarios. We have a guideline to be used for plumbing in.

  68. Hi, I had the question about the malfunctioning hot-water wand, above. You recommended descaling using the steam wand to pull the water (and descaling solution) through the boiler. To be sure I understand: you’re saying to leave the steam wand open for at least one hour, then let the machine sit with the descaled inside for 24 hours, correct? Do I need to worry about the optional step #12 in the descaling guide you posted?
  69. 0 votes
    Q Hi, I had the question about the malfunctioning hot-water wand, above. You recommended descaling ...... Read more answer now
    Asked by BB on November 29, 2021 7:37 pm
    Answered by the admin

    Yes, you may need to even leave the steam valve open longer as this will be the only way to get solution into the steam boiler without opening up the machine. Try to funnel the steam to a vessel that can take the heat. The boielr can eventually run out of steam and rebuild. You will hear the pump refill the water that was converted by steam.

    As for #12, please skip.

  70. Hi, I purchased a Bianca from you two years ago. For the most part it has been working great, but recently the hot water wand stopped dispensing water. It does nothing when I turn the knob. Everything else (steam, group head) works as it should. I’m using NYC water with the in-tank Lelit filter. Thanks.
  71. 0 votes
    Q Hi, I purchased a Bianca from you two years ago. For the most part it has been working great, but...... Read more answer now
    Asked by BB on November 26, 2021 9:03 am
    Answered by the admin

    We have seen this on a few Bianca espresso machines. It is limescale that clogs the pipe from the water valve to the bottom of the boiler. Please run a descaler through the steam boiler by opening the steam valve (since the water valve is not working) for at least one hour so the solution can reach the boiler. Check back in 24 hours and see if the hot water valve works. If not, then more solution is needed. Remember to remove the water softener beofre inserting the solution. Here is a guide.

  72. Hi, I read in the past in these questions Brita Filters can be used. Is this a good idea? Do you think Brita Filters can damage the machine in any way?
  73. 0 votes
    Q Hi, I read in the past in these questions Brita Filters can be used. Is this a good idea? Do you ...... Read more answer now
    Asked by Albert Sandler on November 24, 2021 2:37 pm
    Answered by the admin

    Brita is ok, but after the 1st week of usage, their softening mechanism does not work as well. By the 3rd week, it is shot. It is good for filtering other contaminants. At the end of the day, do NOT use any formulated waters.

  74. I am looking to purchase the new IMS portafilter baskets for my Lelit Bianca. The part # is PLA180S but specifically looking for the newer version that features the IMS baskets. Do you carry this or can you order it?
  75. 0 votes
    Q I am looking to purchase the new IMS portafilter baskets for my Lelit Bianca. The part # is PLA18...... Read more answer now
    Asked by Jack on November 23, 2021 2:51 pm
    Answered by the admin

    Sorry, these will not be available until next year.

  76. Hi, is it possible to just get a replacement wooden paddle (walnut color) for a Lelit Bianca? I don’t mean the whole wooden parts kit, just the paddle on the flow controller. Thanks for any help you can provide. The part number on the parts page is 410003
  77. 0 votes
    Q Hi, is it possible to just get a replacement wooden paddle (walnut color) for a Lelit Bianca? I d...... Read more answer now
    Asked by Mark Easter on November 21, 2021 2:36 am
    Answered by the admin

    Sorry, we are unable to break up kits.

  78. My water continues to have a pH of 7, which is not corrosive at all. To me this sounds like a manufacturing defect. Their paint is flaking off. I’ve used the machine for less than 12 months. This should be considered a warranty claim by Lelit. Posting your response on the Q&A tosses the blame on me and that’s not fair.
  79. 0 votes
    Q My water continues to have a pH of 7, which is not corrosive at all. To me this sounds like a man...... Read more answer now
    Asked by March on November 18, 2021 1:32 pm
    Answered by the admin

    We understand and appreciate your feedback. Please understand our reasoning and we work is based on cause and effect. We are only guessing the water. It may be your cloth or the pressure applied.

    However, this is the first report of the logo being washed or taken off. Not one other customer in 3 years has reported this.  As with any painted item, it is subject to wear and scratches. In fact, the very first prototype still has its logo intact.

    Other machines have painted steel frames and scratches tend to rust. Many espresso machine manufacturers usually do not cover cosmetics.

    Please email us a picture with a serial number of the machine and a picture. We will see what Lelit decides.

    Also, to have this repaired means the entire machine needs to be disassembled to remove the entire front panel which is on the front frame. This means both valves on front come out, the grouphead, LCC, and power button and gauge have to be removed. Please search for the panel on our site MC1400159 and you will see the panel. We also have a sticker that is slightly larger than the painted logos MX129.

  80. Is there a replacement red "Lelit" label for my Bianca? I was unable to find one in the parts catalog. Surprised it is falling apart in 10 months. I do not use any cleaning solvents or abrasives, only water and a clean microfiber cloth. A photo can be provided.
  81. 0 votes
    Q Is there a replacement red "Lelit" label for my Bianca? I was unable to find one in the parts cat...... Read more answer now
    Asked by March on November 15, 2021 4:40 pm
    Answered by the admin

    We are very sorry to hear about this as this is the first we heard or seen of this issue. Lelit replied, "...the LELIT logo on Bianca is not a sticker, it’s applied as paint." Your water may be corrosive to the point that it removed the paint.

     

     

  82. I am moving from NY to TX at the end of the month and need to pack up my Lelit Bianca in a way that gives it the best chance of avoiding damage. Do you have any tips or advice on how to do this? Do you know of any businesses in NYC that would help to do this or do you sell packing material that would help with this?
  83. 0 votes
    Q I am moving from NY to TX at the end of the month and need to pack up my Lelit Bianca in a way th...... Read more answer now
    Asked by shane on November 8, 2021 2:38 pm
    Answered by the admin

    Best to use the original packaging. Make sure both boilers are drained. Leave the steam and hot water valves open as well as the grouphead lever in the up position. This will allow any water that may freeze to push out and not damage the pipes.

  84. While brewing an espresso today I felt a pop in the pressure wand and the pressure rose as I was sweeping the wand to the left. I then brewed another coffee and it ran a full 12 bar no matter what I did with the wand.
  85. 0 votes
    Q While brewing an espresso today I felt a pop in the pressure wand and the pressure rose as I was ...... Read more answer now
    Asked by Paul on October 18, 2021 12:48 pm
    Answered by the admin

    The pump pressure has no relationship to the steam boiler.

    When you hear the pump, make a note of the steam pressure gauge reading. Test while sitting still powered on for a few hours.

  86. I bought a Bianca from you approx. 26 months ago. It's been going strong, on about 14 hours/day on a timer pulling 4-6 shots/ day. Wondering what I should do in terms of medium/ long-term grouphead maintenance. Should I replace the gaskets in the group/ relube everything, change-out any internal metal parts with your e61 kit, or something else? If I find scale on the mushroom, do you recommend descaling with Puly as-per Lelit's directions, or will the Durgol decalcifier you sell do the trick? I use an in-tank Lelit filter with tap water, and will only descale if necessary.
  87. 0 votes
    Q I bought a Bianca from you approx. 26 months ago. It's been going strong, on about 14 hours/day o...... Read more answer now
    Asked by Paul B on October 12, 2021 1:40 pm
    Answered by the admin

    Please read the entire Q&A. Portafilter gaskets and screens should be replaced every 6-12 months. The filter should be recharged every week and replaced every 6 months. Descaling should only occur if there is an issue.

  88. Hello, I own two Lelit Bianca’s. I recently purchased one last month and started to notice the steam pressure is not as strong as before. My older Bianca does not have this issue. Both machines are set to the same pressure 1.5 and at 260 Degrees. Steaming milk seems to take twice as long on this new machine compared to my older one and the steam seems to Sputtering when steaming. I would like to send a video to show what i am referring to in hopes you might have some guidance.
  89. 0 votes
    Q Hello, I own two Lelit Bianca’s. I recently purchased one last month and started to notice the st...... Read more answer now
    Asked by Nick C. on September 27, 2021 4:18 pm
    Answered by the admin

    There is a possibility that your steam boiler is overfilling on your new machine as the water refill probe has changed on the newer machines. On both machines, fully warm up and then open the hot water valve and measure how much water comes out when the pump kicks on. Shut valve immediately. And count the seconds on each machine it takes for the pump to stop and then for the temp to get back up by pressing the right button on the LCC to see actual steam temp.

  90. can I use water from a brita?
  91. 0 votes
    Q can I use water from a brita? answer now
    Asked by billgiannelli on September 7, 2021 5:41 pm
    Answered by the admin Yes, but this may or may not be enough. We still recommend using the in tank water softener by Lelit.
  92. So the document discusses PID sensor, water level probe, bleeder valve and safety valve. Should I check all of them? Or start with one, like the bleeder valve? And do I just soak the bleeder valve in vinegar to descale it? thanks Bill
  93. 0 votes
    Q So the document discusses PID sensor, water level probe, bleeder valve and safety valve. Should I...... Read more answer now
    Asked by billgiannelli on September 7, 2021 5:40 pm
    Answered by the admin Start with one, test, then move on to another.
  94. My Lelit Bianca has started to release steam constantly without stopping. Please advise.
  95. 1 vote
    Q My Lelit Bianca has started to release steam constantly without stopping. Please advise. answer now
    Asked by William on September 7, 2021 12:21 pm
    Answered by the admin This is a known problem for Bianca owners who use bad water. Please read our white paper article.
    Answered by the admin https://www.1st-line.com/technical-support/lelit-technical-support-page/boilers-overheat-lelit-bianca/
  96. Hello, could you please tell me if you sell the cup riser grid that comes with the Lelit Bianca. I need a replacement
  97. 0 votes
    Q Hello, could you please tell me if you sell the cup riser grid that comes with the Lelit Bianca. ...... Read more answer now
    Asked by Moncef on September 3, 2021 3:41 pm
    Answered by the admin We are pretty sure they are the same as the Mara X.
  98. Is there a silicon gasket that will fit the group of the Lelit Bianca? I see you sell a replacement rubber one. Just noticing a tiny bit of wear on mine and looking to replace with silicone.
  99. 0 votes
    Q Is there a silicon gasket that will fit the group of the Lelit Bianca? I see you sell a replaceme...... Read more answer now
    Asked by Ryan on August 22, 2021 1:17 pm
    Answered by the admin Sorry, Lelit does not have any available at this time. We believe there are aftermarket ones available at other web sites.
  100. How many espressos can the Lelit Bianca make back to back, not in terms of reservoir or boiler water capacity even though I realize that is to some degree a factor, but in terms of the machine being able to have enough hot water available to keep up with demand? If the machine has to take a breath to create more hot water, how long would one have to wait before being able to continue?
  101. 0 votes
    Q How many espressos can the Lelit Bianca make back to back, not in terms of reservoir or boiler wa...... Read more answer now
    Asked by Stephen on August 19, 2021 4:11 am
    Answered by the admin The question is what are you using the machine for. This is a home espresso machine or a small to midsize office espresso machine.We have used the Bianca along with a Elizabeth to serve 500 people within 4 hours at a local charity fundraising event in December of 2019. Making espresso back to back will not usually be an issue, but if you are making 20 ounce lattes, you will run out of steam and temperature with any 110 volt machine. Hence, a 220 volt espresso machine will be a better choice. HOWEVER, we do not like giving these performance factors BECAUSE we know that a machine in Alaska with a different ambient environment will operate differently than a machine say in Texas or Florida. The same goes with voltage - some outlets are 110 volts, some 115 volts, some 120 volts and even some at 124 volts. This can be a 10% difference in machine performance of any espresso machine. In the end, your results may differ.
  102. I'm looking at the Bianca to potentially replace another double boiler machine where I'm experiencing the pump filling the steam boiler even when I'm pulling a shot. e.g. I'm drawing hot water for tea at the same time I've started pulling a shot when the pump starts to refill the steam boiler resulting in loss of pressure in the brew head. Does the Bianca experience this or is the controller smart enough?
  103. 0 votes
    Q I'm looking at the Bianca to potentially replace another double boiler machine where I'm experien...... Read more answer now
    Asked by Dale Tanner on August 5, 2021 5:22 am
    Answered by the admin Good question. We would have to check this on the Bianca with the rotary vane pump. We do know on a machine with a vibration pump, this scenario would happen as you experienced. Just to note, it does not have to do with the smartness of the machine, but more with the pump.
  104. There is no hot water or steam. The steam boiler is set to ON in the LCC. The pressure gauge is at zero and doesn’t move no matter how long the machine has been turned on. What is the next step to determine whether the issue could be the thermostat or heating element?
  105. 0 votes
    Q There is no hot water or steam. The steam boiler is set to ON in the LCC. The pressure gauge is a...... Read more answer now
    Asked by Joy on August 3, 2021 12:08 pm
    Answered by the admin The safety thermostats need to be depressed on the top of the steam boiler. If they click, it means the steam boiler went into an overheat situation and needs to be resolved. If one knows how to use a multimeter, one can check the voltage to the heating element as well as check the resistance of the steam boiler heating element. However, this is very unlikely based on our past experiences.
  106. I have had my Bianca since last September. Everything is working well. During my latest regular cleaning, I noticed a deformation in the front face about 1" above the pressure gauges. It appears as though something is pushing out from the inside. I have not opened the machine to investigate. I don't believe this is damage caused by myself (or anyone else) as it would have had to been hit from the inside of the machine. Damage was not present at my last cleaning (~2 weeks prior). Happy to send pics.
  107. 0 votes
    Q I have had my Bianca since last September. Everything is working well. During my latest regular c...... Read more answer now
    Asked by Aaron Sattre on August 2, 2021 4:09 pm
    Answered by the admin please use the contact us form to start the conversation. Upon our reply, please send us pictures.
  108. Lelit Bianca purchased 6/19. There is no steam pressure. I emailed with a question and was instructed to use this link to open a ticket for repair.
  109. 0 votes
    Q Lelit Bianca purchased 6/19. There is no steam pressure. I emailed with a question and was instru...... Read more answer now
    Asked by Joy on August 2, 2021 11:39 am
    Answered by the admin Please see if there is hot water coming out of the hot water valve after a 45 minute warm up AND the steam boiler is turned on in the LCC. If yes, then your steam tip is most likely clogged. If the gauge for the steam presssure reads zero, it may mean the safety thermostat needs to be reset (it tripped probably because of an overheat situation) or the heating element was zapped with a surge or the steam boiler did not refill properly (lack of water in a direct water connection or the refill valve is clogged). Either way, the steam thermostat that was tripped means there was a cause.
  110. The steam pressure gauge on my Lelit Bianca (purchased 6/19) is zeroed out. This happened once before in May and after backflushing (with the acaso coffee wash) and soaking the water filter to clean it, things started working again. In addition, when this happened the first time, the water spout started to stream out hot water. This time I've lost steam pressure but the water spout isn't flowing. I'm concerned that since this happened again so quickly there is a problem with the machine that isn't related to cleaning but to some mechanical fault. Can you advise on the best approach to resolve the problem? Thank you.
  111. 0 votes
    Q The steam pressure gauge on my Lelit Bianca (purchased 6/19) is zeroed out. This happened once be...... Read more answer now
    Asked by Joy on July 30, 2021 2:50 pm
    Answered by the admin Just to note, the steam pressure gauge reads the steam pressure of the steam boiler and has nothing to do with the boiler pressure of the coffee boiler and grouphead, which is related to back flushing.  Hence, it is only coincidence of the back flushing. The recharging of the water softener is only for the removal of calcium and magnesium from the water. This is another area of coincidence. First, is there steam pressure coming from the steam valve and wand? If yes, then this means the capillary tube to the steam gauge and the hot water pipe to the water valve are clogged with with limescale or oxidation. The steam boiler will need to be descaled. Second, if there is NO steam pressure on the steam wand, either the safety thermostats on top of the boiler tripped from overheating OR the steam boiler heating element stopped heating from damage from an electrical surge, from too much limescale on the element, or simply melted down due to lack of water. Please use the contact us link on the top of our web site to open a ticket.
  112. We have our Bianca on a WeMo, and we’re about to fly out of town and be away for 9 days. What the best thing to do — turn off the Bianca and let it sit in the off state (empty the water tank?), or set the WeMo to turn on for maybe an hour or so and turn off again? I guess my concern is either having water sit in the machine not only in the tank but in the parts that allow it to finish a shot before alerting it needs to be refilled. Or if it’s on, having water evaporate then it’s trying to turn off without water in the tank. Thank you for the tips — I’m sure I’m over analyzing — we sure love our beautiful Bianca!
  113. 0 votes
    Q We have our Bianca on a WeMo, and we’re about to fly out of town and be away for 9 days. What the...... Read more answer now
    Asked by Kiki on July 28, 2021 11:42 am
    Answered by the admin Power off, allow machine to fully cool, then unplug from electrical outlet, and remove the reservoir and empty it. Remove the softener from the reservoir and let air dry. Lift up the grouphead lever and leave up. Open both hot water and steam valves. Upon return, recharge water softener before inserting.  
  114. Steam loses its pressure when I open the steam wand and the steam pressure doesn’t get back up or it takes a long time. Brewing works fine, only the steam has problems.
  115. 0 votes
    Q Steam loses its pressure when I open the steam wand and the steam pressure doesn’t get back up or...... Read more answer now
    Asked by Susanna on June 29, 2021 2:27 pm
    Answered by the admin

    The bleeder valve may be leaking, and you will see steam continuously come out of the front lower spout. Plug the unit into a GFI outlet, and check if it trips the outlet as this would indicate a heating element not submerged in water.

    Lastly, the steam boiler may be overfilled with water. The Bianca espresso machine would need to be cooled down and unplugged from the electrical outlet. The top cover would need to be removed. The wire on the refill probe needs to be disconnected. The refill probe needs to be removed by the outer nut. Do not pull on the probe nor loosen the smaller nut. Wire brush the bottom tip of the probe. There is most likely build up there.

    If you are using formulated water, please stop as this water causes issues with the probes and PID sensors.

  116. I love my Bianca and have had it for almost 2 years. My machine has worked perfectly and nothing is broken. Could you tell me what thread pitch and size the extension tube is in the Lelit PLA2400 parts kit?
  117. 0 votes
    Q I love my Bianca and have had it for almost 2 years. My machine has worked perfectly and nothing ...... Read more answer now
    Asked by Blake on June 23, 2021 11:51 am
    Answered by the admin

    Sorry, we do not provide measurements.

  118. Hi there. I got my bianca on 6/14. Everything looks new except the espresso cup rack. It seems to be misplaced with an old used one. Is it possible to get an exchange for just the rack itself? Thanks and I can provide pictures.
  119. 0 votes
    Q Hi there. I got my bianca on 6/14. Everything looks new except the espresso cup rack. It seems to...... Read more answer now
    Asked by kayilam on June 16, 2021 2:08 pm
    Answered by the admin

    Thanks for the email. The Bianca espresso machines arrive and we sell out of every batch very quickly. We do not even have any used machines to replace it, and we would never ruin our reputation. The grill on top is not perfect as one may think as these are all hand made in Italy - they actually come with a little bend of the one rail. Yes, please email us a picture.

    A Hi, I'm referring to the cup riser, not the top grill. Anyways, I've sent you pictures so it better explains what I meant. Thank you.
  120. My V1 Lelit does not go above 8 bar when pulling shots. I am looking to add the V3 adjustable OPV to help resolve this. Does the part MC931 come with the 4 way junction to replace the V1 3 way junction? Also do you offer a firmware upgrade service for the LCC from V1 to V3 as Edika does in Canada? Thanks!
  121. 0 votes
    Q My V1 Lelit does not go above 8 bar when pulling shots. I am looking to add the V3 adjustable OPV...... Read more answer now
    Asked by Michael on June 14, 2021 1:21 pm
    Answered by the admin

    Sorry, you have NOT provided enough information.  There are 2 gauges!

    If the brew pressure gauge on the grouphead, then this is a grind fineness problem.

    If it is the pump pressure gauge, the pump may need to be adjusted, descaled, OR the water softener is clogged.

    MC931 only includes the valve. We are unsure why you think this part is defective as we have never replaced one on a Bianca. These valves last a LONG TIME UNLESS there is limescale.

    Lelit just confirmed with us 2 hours ago that there is no Version 3 of the Bianca at this time. We are unsure where you are getting this misinformation. If they are selling something as a Version 3, then it is best you contact them.

  122. What are the exact specs of the baskets? That came with a Nov 2020 order? Is there variance on either those, or the tamper diameter? Thanks
  123. 0 votes
    Q What are the exact specs of the baskets? That came with a Nov 2020 order? Is there variance on ei...... Read more answer now
    Asked by failurechild88 on June 9, 2021 2:15 pm
    Answered by the admin Sorry, we do not measure baskets as they can change in the future, and then we become responsible when a manufacturer changes without notification, or they notify us and we forget this Q&A answer. This is the main reason we shy away from taking measurements. Even worse is using a digital calipre that will show a different measurements when getting down to the tenth of a millimeter. Once you receive the Bianca, please measure the baskets with your machine.
  124. What's the diameter of the tamper that came with the v2. What are the diameters of the baskets?
  125. 0 votes
    Q What's the diameter of the tamper that came with the v2. What are the diameters of the baskets? answer now
    Asked by failurechild88 on May 28, 2021 5:24 am
    Answered by the admin

    On the last batch of May 2020, the tamper was 58.55mm. The baskets are fits for this tamper. This is subject to change in the future.

  126. Do you know of any double spouted portafilter baskets that will fit a lelit bianca and accommodate a 25g vst basket?
  127. 0 votes
    Q Do you know of any double spouted portafilter baskets that will fit a lelit bianca and accommodat...... Read more answer now
    Asked by Chris on May 25, 2021 1:34 pm
    Answered by the admin

    Sorry, we do not know of any.

    Answered by the admin

    We are very sorry that we do not know of any.

  128. Just got my Lelit Bianca yesterday and set it up today. Upon filling water and turning it on it shows error code with the Wrench and number 3. Booklet says to contact service center. Please advise
  129. 0 votes
    Q Just got my Lelit Bianca yesterday and set it up today. Upon filling water and turning it on it s...... Read more answer now
    Asked by rohan.jain on May 23, 2021 8:49 pm
    Answered by the admin

    Please review what Lelit has emailed:

    In case of Error 3 on Lelit Bianca, we usually recommend this procedure:

    1. RESET the machine (press in + button and power on, wait 20 seconds and power off)
    2. Remove the eventual resin filter and fill the water tank with plain, bottle water
    3. Insert the water wand into a tank containing at least 1 liter of water
    4. Open the water tap on the machine
    5. Turn ON the machine and follow the “first start” procedure
    6. After having refilled the coffee side, the machine will fill the water tank
    7. Wait until there is at least ½ l water in the water tank
    8. Turn OFF and afterwards turn ON the machine
    9. Close the water tap

    If not solved, there is a possibility that the refill solenoid valve wire or refill probe wire were disconnected in shipping at the top of the boiler or at the brain unit. On older machines, the solenoid valve may be blocked or the refill probe needs to be cleaned.

  130. What do you recommend as far as water? I live in nyc, I know the water is perfectly fine In terms of hardness, but my building is old and I think the pipes have quite a bit of mineralization, making the water harder (I see water stains on dishes when they air dry) Is using distilled water with Thxxd Wxxe espresso packets ok for the Bianca?
  131. 0 votes
    Q What do you recommend as far as water? I live in nyc, I know the water is perfectly fine In terms...... Read more answer now
    Asked by Genn on May 3, 2021 1:19 pm
    Answered by the admin

    First, NYC water is most likely good drinking water, but from our experiences, not the best water for espresso machines. Most formulated waters, in our experience, have been worse in terms of creating over heat situations. We suggest using water without magnesium and/or calcium. Please read: https://www.1st-line.com/customer-education/water-choice/ and watch our video: https://www.youtube.com/watch?v=peX93sksu6k

  132. I have been having problems with my Bianca recently (purchased from 1st-Line around June/July 2020). First, the group head pressure gauge was not getting much higher than 4 bars. I've also had issues where it will take a long time (15+ seconds) for coffee to begin dripping. After doing a back flush about a month ago the problem seemed to go away. However, just a few days ago I started getting water and steam leaks from the group head, that mainly appear to be leaking from around the portafilter. I did a back flush, but no improvement (and, the bars reach appropriate pressure in about 8 seconds with the blind filter). It's very difficult to see exactly what is going on. I'm hoping you can give me some idea of what I might be able to try to fix it.
  133. 0 votes
    Q I have been having problems with my Bianca recently (purchased from 1st-Line around June/July 202...... Read more answer now
    Asked by John on April 23, 2021 1:12 pm
    Answered by the admin

    First, the grouphead gasket should be changed every 6-12 months. More use or more time powered on, then more often.

    Second, the brew pressure gauge in the grouphead shows the resistance created by your grind, the amount of coffee in the basket, and your tamping pressure.  As long as water stops or slightly dribbles when the paddle is in the left position, this means the flow control is working. If the blind is put in the portafilter and the paddle is all the way to the right, the brew pressure gauge should reach 10 or more bar and shows the gauge is working properly.

  134. I recently noticed water on counter - removed top from machine and found a plastic blue Y-fitting broken. From parts diagram, looks like MC532. The broken one had clearly gotten very brittle & I see there are two. I read on home-barista that these have been replaced with brass. When I bought the machine in Sep 2019, I believe it stated a 2-yr warranty. Can you please send me 2 replacements?
  135. 0 votes
    Q I recently noticed water on counter - removed top from machine and found a plastic blue Y-fitting...... Read more answer now
    Asked by Adam on April 19, 2021 11:44 am
    Answered by the admin Please contact us directly via our contact us form on our web site with the issue and your full name/address, and we will get the part out to you right away. The brass kit is sold as an option on our web site.
  136. Well i’ve been using the same water, when i turn on the machine everything runs smoothly and steam boiler temp is stable then after about 10 mins it starts heating up and the pid says the steam boiler temp is at 210 degrees which is wrong since its overheating and steam coming out from the bottom. My machine is not even 6 months yet and its already acting up like this?
  137. 0 votes
    Q Well i’ve been using the same water, when i turn on the machine everything runs smoothly and stea...... Read more answer now
    Asked by Fiorenz on April 15, 2021 1:54 pm
    Answered by the admin Please read the other Q&A as an overtemp is created by the water on the PID sensor. It will need to be cleaned. You can learn more here if you are using https://www.youtube.com/watch?v=peX93sksu6k and https://www.youtube.com/watch?v=8UANO4f1bvw
  138. Hi, I bought a lelit bianca couple months ago from you guys, and now started couple days ago, the steam boiler will not stop heating up, I had to turn off the machine because the steam gauge went way past 3 and touching the pump pressure gauge 12. I turned off the machine and let it cool down, still same problem. And no its not my water! I’ve been using the same water with no problem
  139. 0 votes
    Q Hi, I bought a lelit bianca couple months ago from you guys, and now started couple days ago, the...... Read more answer now
    Asked by Florenz on April 12, 2021 12:34 pm
    Answered by the admin

    Thanks for the email. Since you know if it is not the water, we would be interested in your findings on the cause of overheating as every single case of an overheat has been attributable to the water. In fact, you can watch our video on this.

    Unfortunately, the PID sensor on the steam boiler will need to be removed and wire brushed. There is most likely a slight film from the water that is not allowing the sensor to read the proper temperature and thus causing the overheat, which is the higher pressure as indicated here. So far, the several customers who had this issue resolved it by cleaning the sensor, changing their water, or becoming more frequent in their water softener recharging (once per week) as well as replacing their water softener every 6 months.

     

  140. I saw the Q/A RE a similar issue I have with my Lelit Bianca (i.e. noticed more after my backflush that the lever handle felt stickier, almost metal-on-metal griding, and the response is that I might have removed the gel therein). Can you help me get the instructions on how to remove the lever arm and where to add the mentioned petrogel back into the assembly?
  141. 0 votes
    Q I saw the Q/A RE a similar issue I have with my Lelit Bianca (i.e. noticed more after my backflus...... Read more answer now
    Asked by Nicholas on April 8, 2021 2:26 pm
    Answered by the admin

    It is similar to our VBM video.

  142. Hi, I was wondering if there's an ECD on when the Lelit Bianca will be back in stock? Thanks.
  143. 0 votes
    Q Hi, I was wondering if there's an ECD on when the Lelit Bianca will be back in stock? Thanks. answer now
    Asked by Anne on April 6, 2021 1:17 pm
    Answered by the admin

    Right now, we are expecting May 15 or shortly after.

  144. I recently purchased a Lelit Bianca and make two latte drinks at 8:00 AM and 2 drinks at 2 pm everyday. Is it best to leave the machine in standby between usage or to turn it off? Which would reduce the wear on the machine?
  145. 0 votes
    Q I recently purchased a Lelit Bianca and make two latte drinks at 8:00 AM and 2 drinks at 2 pm eve...... Read more answer now
    Asked by Linda on April 5, 2021 3:28 pm
    Answered by the admin

    Our recommendation is power down an espresso machine if not being used for more than 2 hours.

  146. Hi, question: there are times the coffee is not hot enough, why would this be? Why does this happen sometimes? It is not consistently as hot as it should be. Thanks.
  147. 0 votes
    Q Hi, question: there are times the coffee is not hot enough, why would this be? Why does this happ...... Read more answer now
    Asked by Albert Sandler on April 3, 2021 12:28 pm
    Answered by the admin The machine needs a full 45 minutes to heat up. The portafilter and grouphead need to be hot as well the the cups should be preheated. Otherwise, you may have one of the thermosyphon pipe to and from the grouphead clogged with limescale which would prevent the proper flow of hot water. Please remove the water softener, half fill the reservoir with only a descaler or white vinegar, and run 4 cups through the grouphead only. Let sit unheated for 2 hours. Repeat once. Repeat with rinsed reservoir filled with fresh water. Test the machine.
  148. I have been having this issue for the last 2 months or so with my Lelit Bianca, - As soon as the brewing starts the pressure rises to say 9 bar (as usual) but then the brew head gauge on top shows a steady drop in pressure as the espresso is brewing and ends up at 6 bars or less by the time the brewing ends. I tried different coffee grinds, tamping / not tamping, infusing / not infusing, different amounts of coffee etc.. but nothing helps, the pressure drops as the espresso is brewing every single time. What should I do?
  149. 0 votes
    Q I have been having this issue for the last 2 months or so with my Lelit Bianca, - As soon as the ...... Read more answer now
    Asked by Alex on April 1, 2021 12:45 pm
    Answered by the admin

    Usually, if there is a problem within the grouphead, the pressure usually will not reach 4 bar. Please put in the blind filter and test with paddle in full open position (right side). If it reaches within 1 bar of the pump pressure gauge on the front panel, then this is pointing to the grinder.

  150. How can I purchase a part that is not list on your website? part description and number BACINELLA SCARICO (drain container) PL162BIANCA H37 8S331.
  151. 0 votes
    Q How can I purchase a part that is not list on your website? part description and number BACINELLA...... Read more answer now
    Asked by RichardP21032 on March 26, 2021 1:44 pm
    Answered by the admin

    We emailed you directly as this will be covered under warranty.

  152. Hey 1st-line, I am planning on ordering the Lelit Bianca as soon as you guys have them in stock (hopefully soon). I am wanting/needing to get a water purifier and softener system to direct plumb into it. I was looking at the BWT system which seems to be what most people recommend but I want to make sure I order the correct options. Would you guys be able to assist in what would work best for my setup and needs. Thank you
  153. 0 votes
    Q Hey 1st-line, I am planning on ordering the Lelit Bianca as soon as you guys have them in stock (...... Read more answer now
    Asked by Matthew on March 25, 2021 4:00 pm
    Answered by the admin

    Thanks for the inquiry. Our first recommendation is to use the machine in tank mode for a minimum of 3 weeks to make sure your water is ok with the machine - meaning not too pure which would cause an overfill issue.

    Second reason is that you can check the position of the machine before plumbing in. Then we can assist with the BWT as this system works quite well with the Bianca.

  154. , I have a Bianca I bought from you last year, It started leaking a decent amount of steam from the 3-bar safety valve, part 9700050 (not the vacuum breaker, which is correctly sealing after getting to temperature). I don't see a way to actually buy the part anywhere except a store that only ships to UK. Do you have any availabile? And, any tips on replacing it?
  155. 0 votes
    Q , I have a Bianca I bought from you last year, It started leaking a decent amount of steam from t...... Read more answer now
    Asked by Mat on March 22, 2021 5:24 pm
    Answered by the admin

    Please review our video about overheating. The PID sensor on the steam boiler probably needs to be wire brushed.

  156. I'm having an issue with my Lelit Bianca. The dispensing lever on the group is dragging unnaturally, as though scraping metal on metal. This issue progressed gradually from barely noticeable to what has now become more sever. Please advise to whom I can speak regarding this issue. Purchased 7/20
  157. 0 votes
    Q I'm having an issue with my Lelit Bianca. The dispensing lever on the group is dragging unnatural...... Read more answer now
    Asked by Rich on March 22, 2021 12:21 pm
    Answered by the admin

    This can happen from backflushing with too much detergent or water that is so pure that it removes the gel inside the lever arm on the grouphead. Coffee oils can sometimes revolve this. However, we do sell PetrolGel to insert  into the chamber when the lever arm is removed.

  158. I'm finding that the clear and brown silicone bumpers on the drip tray of my Bianca pop off very easily. I've already lost one of the brown pieces. Two questions: First, can you get hold of replacements? Second, do you have a solution to get them to stay on better? I was thinking about putting a small drop of silicone caulk behind each one.
  159. 0 votes
    Q I'm finding that the clear and brown silicone bumpers on the drip tray of my Bianca pop off very ...... Read more answer now
    Asked by Jeff on March 15, 2021 4:31 pm
    Answered by the admin

    Sorry to hear about this. Please try to insert/remove the drip tray on an angle. These will sometimes come off, but we have not seen much on our prototype machine in our showroom. These can be purchased on our web site. Please use the diagrams to search for part numbers. Sorry, sometimes part numbers change and we do not post part numbers.

  160. I was wandering if you could help. I bought a lelit from you around about september last year (picked up from your warehouse). Over the past few days i have noticed the lelit make a very strange noise when pulling espressos. Background: The lelit is used about 1/ day, cleaned every time, and i backflush with Cafiza at least 1 per month (every 2 weeks normally). I am using pure RO water with third wave, and no internal filter. Nothing is plummed in. Now. : At about 6 seconds into the shot, the lelit starts to make a very loud screeching noise (this is different to its normal sound). It used to go away by just tapping on the side, but now it persists. If i wait a few minutes and pull another shot, it will be fine, and then the sound will come back. I have check all the screws are tight from the outside etc. The rattle / screeching persists even when there is nothing placed on the top. Is there something i can do to stop the noise or how would i go about troubleshooting the problem? I have checked the forums but could not find any obvious solution?
  161. 0 votes
    Q I was wandering if you could help. I bought a lelit from you around about september last year (pi...... Read more answer now
    Asked by Sunir on March 12, 2021 7:04 pm
    Answered by the admin

    The water you are using is known to cause issues. Please use softened water. We would need a video emailed to us to determine the noise you are experiencing.

  162. 1. Lelit recommends PLA9201, detergent sachets. Do you carry or would you advise another product? 2. When will you receive Lelit 70lt water cartridge, or even the 35lt ?. I am nearing the endpoint of my supplied 70Lt one
  163. 0 votes
    Q 1. Lelit recommends PLA9201, detergent sachets. Do you carry or would you advise another product?...... Read more answer now
    Asked by Joseph on February 26, 2021 6:16 pm
    Answered by the admin

    We sell a bunch of different backflush detergents on our web site. All of them work well. Sorry, we will have the water cartridges in the next month or so. Sorry, demand has been very high.

  164. I have a foam knife steam tip that I want to use with my bianca lelit. However, the foam knife steam tip is a male 1/8" bspt pipe size 28tpi. I need an adapter for the foam knife steam tip to work with the bianca wand. What is the size and thread of the bianca steam wand?
  165. 0 votes
    Q I have a foam knife steam tip that I want to use with my bianca lelit. However, the foam knife st...... Read more answer now
    Asked by Elizabeth on February 22, 2021 6:40 pm
    Answered by the admin

    In many cases, manufacturers will not share their specifications so as to prevent manufacturers from easily copying. Their response to the size is M8,50x0.75-6g. Please note that every manufacturer reserves the right to change specifications without notice to us or to customers. Therefore, we are not responsible for any future changes based on this information.

    2200100 - REV00

  166. Hi! I just recieved my Bianca - but i seem to have a problem. The group head gauge is only getting to around 4-5 bars with the blind filter in with the pressure profiling valve turned completly, odd right?. Im using direct plumbing and I have checked if the machine is getting enough water, which it seems to. Also, Im getting enough water from both the hotwater and steaming valve - so Im thinking the problem might be with the brewhead itself. Do you have any idea what I might be doing wrong? or could there be something wrong with the machine? THANKS!
  167. 1 vote
    Q Hi! I just recieved my Bianca - but i seem to have a problem. The group head gauge is only gettin...... Read more answer now
    Asked by jf.saetterlassen on February 13, 2021 11:14 am
    A *Edit: I realized the the pump pressure doesnt go up at all when I brew. it simply stays a 2-3 bars. thats not right is it? Thanks for helping a n00b out :D
    Answered by the admin

    The brew pressure gauge should go up to 9-11 bar with the blind filter basket inserted into the portafilter inserted into the grouphead. AND the paddle turned all the way to the right. It can take up to 10 seconds to reach this bar pressure on the grouphead gauge. If it does not, please contact us.

    If you do get this pressure with the blind but NOT with your coffee, then the grind is NOT fine enough or you have too little coffee in the basket or both.

    A yeah then I think something is wrong.. I switched it back to the water tank just to see if it made any difference, but now it wont give me any pressure in the pump. Steam still seems to be working just fine! here's a picture of me using it with the basket inserted into the portafilter inserted into the grouphead, and the paddle turned all the way to the right. do you think I'll need the pump replaced? or is there something i can do to try to fix it? https://gyazo.com/9d1d56bec5c178b7810b5140125093dd
  168. Our lever is sticking a bit; especially in the last couple inches on the up-stroke. Thoughts?
  169. 0 votes
    Q Our lever is sticking a bit; especially in the last couple inches on the up-stroke. Thoughts? answer now
    Asked by Steve on February 8, 2021 4:47 pm
    Answered by the admin

    Too much backflushing with too much detergent. Should resolve itself with coffee oils. Otherwise, use PetrolGel to re-grease.

  170. I just ordered a Lelit Bianca. I will direct plumb it, and I'm wondering if you can tell me the fitting size that's on the end of the supplied tubing. I want to make sure I have the connections for my existing plumbing when the machine arrives.
  171. 0 votes
    Q I just ordered a Lelit Bianca. I will direct plumb it, and I'm wondering if you can tell me the f...... Read more answer now
    Asked by MichaelK07045 on February 5, 2021 6:59 pm
    A I have just direct plumbed mine and had no issues but then I did not use the supplied line. I already had a line for my old machine so just used a new john guest fitting under the machine. 3/8 standard I think?
  172. My Bianca will be inactive for 2 to 3 months. I want to prep for storage. It is unplugged and the reservoir removed. Is there anything else to do?
  173. 0 votes
    Q My Bianca will be inactive for 2 to 3 months. I want to prep for storage. It is unplugged and the...... Read more answer now
    Asked by March Young on February 2, 2021 6:40 pm
    Answered by the admin

    Drain the pump, boilers as best as possible, leave the grouphead lever up as well as both valves open. Try not to store in freezing weather.

  174. My Lelit Bianca should arrive Tuesday and I'm very excited. Thank you for all the information you provided for that. Eventually, or maybe soon, I will want to direct plumb my machine. I have a whole-house water filter for chlorine and other stuff, but my water is still quite hard, at about 250-300. Thus, I will need a water filter on the line for the Lelit. Can you recommend a water filter to get the appropriate hardness? I will likely use the machine for 3-5 shots/day on weekdays, and 6-8/day on weekends (along with more milk drinks on weekends). I thought that information might be useful for specifying a size of filter system. Thanks so much for everything.
  175. 0 votes
    Q My Lelit Bianca should arrive Tuesday and I'm very excited. Thank you for all the information you...... Read more answer now
    Asked by Frank on January 29, 2021 6:06 pm
    Answered by the admin

    We suggest recharging the Lelit water softener minimum once per week. Replace it every 6 months. In addition, look at the Oscar90 on our web site as an additional layer of water treatment to help prevent limescale build up - limescale build up causes the PID thermo-couples to not accurately asses the programmed temperature and cause an overheat situation.

  176. I purchased a Bianca through 1st-line and have a question. I typically turn the machine off at night and turn it on the next day when I'm going to use it. Sometimes, the first time I lift the lever to get water from the grouphead there seems to be air in the lines/grouphead because instead of just the sound of the pump and dripping water from the shower screen, like normal, it'll be airy sounding and bubbling water comes out for about 20-30 seconds or so before returning to normal. Is this normal or does this indicate some kind of issue? It doesn't seem to happen every time, which makes me think it's probably not normal. Thanks.
  177. 0 votes
    Q I purchased a Bianca through 1st-line and have a question. I typically turn the machine off at ni...... Read more answer now
    Asked by Brian T. on January 27, 2021 5:43 pm
    Answered by the admin

    It really depends. If the coffee boiler is warmed up and the steam boiler is still heating, there is an overshoot programmed on the coffee boiler to reach "about" 217 d F which would put the water at over boiling. You may also have the coffee boiler temperature too high, or your elevation is coming into play.

    If this happens after the steam boiler completely heated to programmed temperature, then you may have a small leak in the manual grouphead valve (spout on bottom of grouphead, not the front panel) or the OPV (overpressure valve which drains into the front panel along with the vacuum breaker valve on the ). This is something that will need to be watched - the top cover needs to be removed to watch the OPV.

  178. I'm looking for a single spout portafilter to use with a lelit bianca. Do you have anything in stock that I could use?
  179. 0 votes
    Q I'm looking for a single spout portafilter to use with a lelit bianca. Do you have anything in st...... Read more answer now
    Asked by Raz on January 26, 2021 6:33 pm
    Answered by the admin

    Sorry, we do not see any from Lelit. The only thing we can suggest is buying the dual spout version and purchasing a generic single spout.

  180. I see that you recommend using a surge suppressor with the Bianca. I’m already using a Wemo outlet timer. Do you recommend plugging the Wemo into the surge suppressor, or the surge suppressor into the Wemo? Thank you!
  181. 0 votes
    Q I see that you recommend using a surge suppressor with the Bianca. I’m already using a Wemo outle...... Read more answer now
    Asked by Billy Gurske on January 24, 2021 7:09 pm
    Answered by the admin

    Outlet, then WEMO, then surge suppressor, the machine plug.

  182. I need the steam tip for this machine. I contacted Lelit direct and they gave me the part number 2200108. Do you have this part?
  183. 0 votes
    Q I need the steam tip for this machine. I contacted Lelit direct and they gave me the part number ...... Read more answer now
    Asked by Gaz on January 21, 2021 8:54 pm
    Answered by the admin

    Sorry, we are currently out of stock. These are on order and will be available in about 2 weeks or more.

    Answered by the admin

    We just received our parts shipment.  Here is a link to the part: 2200108

  184. I recharged the water softener for the first time. I followed the instructions on your website and tried the test for the change in pump noise. I don't hear a change with the pump noise when I pinch the hose. I have tried the test with the softener and without. I watched the video on your website and it was an obvious change in the noise and I am not hearing it with mine. There is water flow throughout the entire test. I took videos of the tests I did that I can send to you if it helps. Maybe I don't know what I'm supposed to listen for. Thanks.
  185. 0 votes
    Q I recharged the water softener for the first time. I followed the instructions on your website an...... Read more answer now
    Asked by Lou on January 21, 2021 5:40 pm
    Answered by the admin

    Remove and reset the parts inside the reservoir. There could also be a crack in the water softener or a pinhole in the hose.

  186. Hello! I've seen several times now that when I turn my Lelit Bianca on and let it warm up, when I return 30-45min. later it's sitting at >100C. Today I saw it as high as 113C. This results in water that forcibly boils out the group head until I pass a bunch of water through (and I've also tried putting a cold wet cloth on the group to help it). This doesn't happen every time I warm it up... maybe more like every 10th or 15th time. Have you ever seen behavior like this with the E61 or the Bianca? It acts kind of like the higher-pressure boiler is somehow back-bleeding over to the group boiler, or just that the thermostat is failing intermittently. I’m not a technician, but I’m fairly competent with mechanical systems. If you’ve got a guess as to where I should start looking (based on previous reports) I’d really appreciate it!
  187. 0 votes
    Q Hello! I've seen several times now that when I turn my Lelit Bianca on and let it warm up, when I...... Read more answer now
    Asked by Kevin on January 20, 2021 6:43 pm
    Answered by the admin

    There is an algorithm to overheat the coffee boiler so the steam boiler can get full power to heat up faster. Otherwise, like other dual boiler espresso machines, the power alternates between both boilers and the stability decreases.

  188. I’ve been noticing some issued with my previously ordered machine 1st: steam is coming out from the the little nub to the drip tray when warming up and dripping water 2nd: the water from the brew head comes out as steaming, raging hot.
  189. 0 votes
    Q I’ve been noticing some issued with my previously ordered machine 1st: steam is coming out from t...... Read more answer now
    Asked by Florenz on January 18, 2021 6:10 pm
    Answered by the admin

    We have seen overheat situations attributable to limescale build up on the PID sensors in both boilers. It is imperative to properly treat the water as preventative maintenance.

    Remove the water softener and water from the reservoir. Fill the reservoir with 32 ounces of white vinegar.  Run the white vinegar through the grouphead and let sit for 2 hours and then rinse the reservoir, fill with water, and flush out the white vinegar. test th emachine to see if the issue improves. If it does, then the steam boiler sensor will need to be manually cleaned with a wire brush. Contact us.

  190. I am interested in getting a Lelit Bianca as a new machine, but I might leave to a different country which potentially uses different Hz other than 60Hz in US. Is this pump used as a part of Lelit Bianca or compatible to ? If so, can I simply replace this pump to properly use the machine later?
  191. 0 votes
    Q I am interested in getting a Lelit Bianca as a new machine, but I might leave to a different coun...... Read more answer now
    Asked by paul on January 12, 2021 7:31 pm
    A First off I love my Bianca absolutely no buyers remorse. I would hold off buying if you are going to be leaving north America. Most of the world uses 220v electricity and North America uses 110v. I grew up in a military family and we moved often. Anything that I brought from the states had to run through an external transformer. I wouldn't risk it with such a high end machine.
  192. ooking at the BWT installation kit. I'll be plumbing a Leliit Bianca and have a couple questions: *What do I need for adapters, if any, to connect with the Bianca? *Will the included Bianca braided hose connect connect directly, or should I also order the connection hose that is listed in the BWT kit? *When do you anticipate the pressure regulator to be back in stock?
  193. 0 votes
    Q ooking at the BWT installation kit. I'll be plumbing a Leliit Bianca and have a couple questions:...... Read more answer now
    Asked by John on January 8, 2021 6:09 pm
    A The Bianca uses a European sized water connection (BSPP) There are adaptors that you can order to convert to US standard, The adaptors are not avaialable in a hardware store and have to be ordered online. I believe (99% Certain) that the BWT comes with this adaptor.
  194. Hello, wanted to get some advice on my Lelit Bianca. It seems to leak out a little bit of water underneath the machine. It's not from the water catcher tray under the grouphead, it seems to be coming from the backside, specifically the back right of the machine. Unfortunately, it is staining my countertop every time this happens. I flipped the machine over and everything looks to be connected properly, I took a photo of that and can share the underside if that helps. The leaking water also seems to have a greenish hue to it if that helps you to identify the source. It doesn't look like the water I am putting in the machine which is very clear because I only use distilled water in the machine just as an FYI.
  195. 0 votes
    Q Hello, wanted to get some advice on my Lelit Bianca. It seems to leak out a little bit of water u...... Read more answer now
    Asked by Robert on January 4, 2021 10:31 pm
    A There’s a Y connector inside the machine that combines 3 hoses. It has been known to fail and melt. It is a greenish color. If you call and talk to Jim he can help you get the replacement part. The same thing happened to me. I think it happens when the machine is on constantly for a long time. The piece is plastic but it’s super easy to fix.
  196. I am interested in replacing my Rancilio Silvia with PID with the Bianca. I do have a couple of questions as my kitchen cabinets and the location could be challenging. Here are my questions: The Height of the machine is listed as 15.625 inches. Are the machine feet adjustable and if they are is the high quoted at the minimum or maximum position? I have 16.50 clearance so it will be a very tight fit, but I am not worried about cups fitting on top. I would likely need to side mount the water reservoir. I know the weight of the machine is 59 pounds and we will likely need to pull it out for filling water. How easily does it slide on granite counters? Direct plumbing would require significant work as there is no water source near the machine and access would require backsplash or granite cutting. Thank you and I am looking forward to your response.
  197. 0 votes
    Q I am interested in replacing my Rancilio Silvia with PID with the Bianca. I do have a couple of q...... Read more answer now
    Asked by Ray on January 4, 2021 6:32 pm
    A It doesn't slide on granite, it sits there quite firmly thanks to its considerable weight. I think there's rubber under the wooden feet.
    A I own a Bianca and have similar issues on direct plumbing - here are my thoughts: 1) Consider a sliding tray to facilitate sliding the machine out for adding water and for cleaning tank - the water tank should be cleaned weekly; 2) I use distilled water and Third Wave (espresso packets) and keep a gallon handy for refills. 16.5” should be fine on clearance provided you do not intend to store cups on top as you reference. My original Bianca sits right at 15” high BUT the total height is closer to 16” when you consider the “peg” which allows you access to the water tank. In any case I would also consider the front-to-back measurement which is approx 20” (not including portafilter handle. I would want clear access to valve at portafilter etc to operate the Bianca. I would want about half in the clear to operate the Bianca.
    A I also upgraded my Silvia PID to the Bianca. As others have stated, it wont slide easily on granite (I consider this a feature, the Silvia would sometimes move as I locked in the PF) and it is 15" at the top of the machine with the feet all the way in. I will say that even if it physically fits, you might want to consider the heat/airflow. The double boiler puts off quite a bit more heat than my Silvia v3 PID did and I personally would not want it that close to my cabinets. I suppose you can, but its worth thinking about putting the machine somewhere else if that is possible in your home. Many folks make dedicated coffee stations and I may do this as well at some point. With the double boiler and generous drain, you can do a lot without immediate access to a sink.
    A Hello, we have a similar cabinet height and no available space without overhead cabinets in our kitchen. Our Bianca is stored under a corner cabinet which is deep enough to completely cover Bianca. The feet adjustment is very minimal. I installed felt pads with adhesive on the feet so it slides easily on the counter. This enables us to move Bianca to fill the water. Every evening, I pull it from under the cabinet out so we can use the cup warmer. We use a smart plug to start Bianca every morning. I leave it out close to the counter edge for use. When we finish, we fill the water and then park Bianca back in the corner. We occasionally operate Bianca while under the counter. The heat is not an issue. Fantastic machine. We love it....
    A Just wanted to say thank you for the responses it has helped me significantly and I am more comfortable going forward.
  198. I recently purchased the bianca v2. I want to plumb my machine to a 5 gallon jug. Do you sell all the parts necessary for this conversion?
  199. 0 votes
    Q I recently purchased the bianca v2. I want to plumb my machine to a 5 gallon jug. Do you sell all...... Read more answer now
    Asked by Juan on January 4, 2021 5:42 pm
    Answered by the admin

    Sorry, we can not recommend this water source. First, there is usually not enough water pressure in most cases. Second, you are making the Bianca pump do double duty of pulling and pushing while the Bianca tank is designed with a gravity feed. Third, if you run out of water while the steam boiler is trying to refill, there is a possibility that the heating element will go through a meltdown without water and the safety thermostat. Lastly, a water treatment system needs to be in place. Again, we strongly advise against this water source.

  200. Hi, I recently purchased the Lelit Bianca and am wondering if it would be ok to use the water from my iSpring RCC7AK reverse osmosis system in it? This is re-mineralized reverse osmosis water, not just straight RO water. I understand RO water can cause issues due to being TOO pure and acidic, but this system is designed to add back in healthy minerals at the final stage to balance it back to an alkaline state. I'm hoping someone has some experience with this and could let me know if it's safe. I'd hate to do anything that may damage or cause the machine to not function as intended. Thank you!
  201. 0 votes
    Q Hi, I recently purchased the Lelit Bianca and am wondering if it would be ok to use the water fro...... Read more answer now
    Asked by Brian T. on December 18, 2020 7:57 pm
    Answered by the admin

    Unfortunately, we cannot say YAY nor NAY as we do not know what are the short or long term effects are.

    A I would suspect that it would be fine. If you are not a Home Barista member, I suggest joining and asking in the forum. They have some there that are quite knowledgeable about water issues. www.home-barista.com
  202. Hi, I recently purchased a Lelit Bianca from you, I wanted to know if the basket it a) uses is a standard 58mm basket and b) do you carry a VST or similar pro basket that is compatible.
  203. 0 votes
    Q Hi, I recently purchased a Lelit Bianca from you, I wanted to know if the basket it a) uses is a ...... Read more answer now
    Asked by Isaac on December 15, 2020 10:55 pm
    A Yes, they are standard 58 mm baskets.
  204. Hello I am trying to order a new Gicleur for my Lelit Bianca that I purchased in June. The parts diagram does not break it down to individual pieces and only shows the assembly (#1000185). Is there any way to order just the brass Gicleur?
  205. 0 votes
    Q Hello I am trying to order a new Gicleur for my Lelit Bianca that I purchased in June. The parts ...... Read more answer now
    Asked by Andy on December 10, 2020 7:37 pm
    Answered by the admin

    One of our reps will contact you for further assistance.

  206. Sorry, we have removed all references to other web sites. Referred to you by xxxxxxx whom I purchased a Bianca from as they did not have the part in stock. I am looking for the 4-hole steam tip for my Lelit Bianca but unable to locate it on your website. I do not have the part number but the official link of the part is. Appreciate if you could get back to me with some details or purchasing instructions. Thank you so much!
  207. 0 votes
    Q Sorry, we have removed all references to other web sites. Referred to you by xxxxxxx whom I pu...... Read more answer now
    Asked by Gaz RK on December 2, 2020 9:56 pm
    Answered by the admin

    Sorry, we do not have references from Lelit on the 4 home steam tip. Please provide a Lelit part number. We believe your references were for an aftermarket part.

    A https://www.1st-line.com/buy/lelit-bianca-dual-boiler-pid-espresso-machine/: A Whirlwind of Accessories! It’s AMAZING how much Lelit packed into their accessory box!Accessories on the machine – 2.5-liter removable water reservoir, stainless steel drip tray & grate, and effective March 30, 2020, the four-hole steam tip replaces the two 1mm holes steam tip. You will find the nozzle with two holes at 30° and 1mm of diameter (22/100) directly assembled on the machine. The nozzle with four holes at 60° and 1mm of diameter (22/108) will be positioned in the supply box.
  208. I don’t use the hot water spout often, but today I tried to use it and instead of a steady stream of hot water, the spout simply dripped and spit hot water. How should I trouble-shoot this?
  209. 0 votes
    Q I don’t use the hot water spout often, but today I tried to use it and instead of a steady stream...... Read more answer now
    Asked by Jeff on November 20, 2020 6:46 pm
    A Couple of things come to mind: 1. Is your steam boiler on? If not, I don’t believe water will come out. You can turn it on/off using the + and - buttons to control the menu. 2. Is your machine fully up to temperature? If mine isn’t, the water comes either very slowly or not at all.
  210. Hi, I sent an email last night with pictures of the paddle taken off and a view of the gicleur. After taking that apart, I reassembled and still have water flow from the grouphead with the paddle all the way to the left. I just want to make sure you got the pictures and what the next step is in diagnosing the issue. Thank you, Max
  211. 0 votes
    Q Hi, I sent an email last night with pictures of the paddle taken off and a view of the gicleur. A...... Read more answer now
    Asked by Max DeMusis on November 11, 2020 5:21 pm
    Answered by the admin

    Thanks for the emails. We had one previous case where the threading on the top nut because worn. We send out a replacement nut which should resolve. If not, please email us directly.

  212. Hello, I am following up my earlier question regarding the paddle all the way in the left position. I tried running vinegar through as suggested and I am still getting water that weeps from the grouphead. Also I tried repositioning the paddle as the other person suggested using an Allen wrench and am still having the same problem. Please advise what else I can do to fix this situation. I look forward to your reply. Thank you, Max
  213. 0 votes
    Q Hello, I am following up my earlier question regarding the paddle all the way in the left positio...... Read more answer now
    Asked by Max DeMusis on November 10, 2020 7:24 pm
    Answered by the admin

    Turn paddle to full open. You will need to remove the paddle and needle valve nut (not bottom larger nut). Then check the gigluer inside. Email us pictures.

  214. Hello, I've had my Bianca for about 2 months now and am starting to get into the pressure profiling with the paddle. I have a question regarding the flow of water from the grouphead with the paddle all the way to the left. If the paddle is all the way to the left and I engage the brew lever, should there be no flow from the grouphead? I still get water that weeps from the grouphead. If I move the paddle over the water does increase in flow, but I just want to make sure that this is normal. I've seen Dave Corbey's video on Youtube and he uses a blind filter basket with the paddle all the way to the left. He then gradually increases the pressure to 2 bar in the grouphead and then when he moves the paddle all the way back to the left, he is able to hold the pressure at 2 bar. I tried this experiment, but since there is still flow from the group with the paddle to the left, eventually the pressure will increase up to 9/10 bar. Please advise and let me know if this is normal or if there is a remedy to this. I just want to make sure I am getting the most out of Bianca. Thank you!
  215. 0 votes
    Q Hello, I've had my Bianca for about 2 months now and am starting to get into the pressure profili...... Read more answer now
    Asked by Max DeMusis on November 10, 2020 3:52 pm
    Answered by the admin

    There should be zero flow when the paddle is to the left. Issues can arise if limescale builds up. We have seen cases of limescale that have stopped a good seal from occurring with the paddle all the way to the left.

    In addition, we are starting to realize that limescale may be a culprit in the gigleur from breaking off because customers may be tightening the paddle with more force to create a zero flow, and then the needle gets stuck in the gicleur, which then breaks off.

    It is best to put the machine in tank mode, remove the water softener, and run 16 ounces of vinegar ONLY through the grouphead full open on the paddle. Sit for 2 hours. Rinse with 32 ounces of water. Test.

    A The machine doesn’t come set for having no-flow with the paddle all the way left. In order to make that possible, you need a very small Alan wrench that can loosen the screw keeping the paddle attached to the top of the E61. Push the paddle all the way left, unscrew the Alan screw on the backside of the paddle, lift the paddle off it’s mount and adjust it so that the paddle is in a position further to the right before dropping it back onto the mount. Once you do that, you can move the paddle even further to the left until there is literally no water coming through and it will allow you to achieve 0 bar. Just tighten the screw back down once you’ve reached this position and you’ll be set.
    A Thank you for the response and I will try doing as suggested with the vinegar and report back. I forgot to mention in my initial question that I have already tried adjusting the paddle with an Allen wrench. As far as I know, I've never been able to get zero flow with the paddle to the left since day 1. I only use Poland Spring bottled water. Maybe I should use different water? Thank you
  216. Hi, I see there are a few choices for the cleaning liquid when doing the backflushing. Does it matter which I buy for this machine? Any recom which to buy for this machine? TIA.
  217. 0 votes
    Q Hi, I see there are a few choices for the cleaning liquid when doing the backflushing. Does it ma...... Read more answer now
    Asked by Albert Sandler on October 30, 2020 7:39 pm
    A I use Cafiza for back flushing.
  218. The safety valve on the steam boiler is leaking. It is leaking steam at any pressure and have verified from below 0.5 bar. I was able to pinch off the hose to stop the steam so I know it is that valve. Is this caused by the boiler being too full or is the valve bad? If it is too full do I need to clean off a sensor?
  219. 0 votes
    Q The safety valve on the steam boiler is leaking. It is leaking steam at any pressure and have ver...... Read more answer now
    Asked by Todd on October 15, 2020 8:03 pm
    Answered by the admin

    The boiler could be too full. Or, there is limescale in the valve. With the machine cold, the safety valve should be removed and inspected on the inside. However, it should not be taken apart.

  220. Had my Bianca since Feb of 2020, but I’ve noticed just since this past week or so that when I engage the lever to pull a shot, the machine sounds significantly louder than it ever has. The pump seems to come on very loudly for the first 2-3 seconds of a shot and then it quiets back down. But it doesn’t sound good and has me a little concerned about what may be going on with the pump. Have you come across this with any machines yet? Hoping it will right itself, or I can do something easy to get it back on track to being super quiet like it’s supposed to be.
  221. 0 votes
    Q Had my Bianca since Feb of 2020, but I’ve noticed just since this past week or so that when I eng...... Read more answer now
    Asked by cdcampbell022 on October 1, 2020 6:57 pm
    Answered by the admin

    Yes, this happens when the in tank water softener is not charged minimum every 2 weeks or when the in tank water softener is not replaced every 6 months.

    If plumbed in, it can be too much or too little water pressure, and the same as tank mode when a water softener or filter is inline.

    So far, we have not replaced any pumps since September, 2018 when we started selling the Lelit Bianca.

    A Ive been good about charging the softener, so I guess I just need a new one at this point. Will changing it out alleviate the issue, or has it developed into an actual problem that needs to be worked on if it’s making noise like this?
    A So if it’s recharged/replaced, will the pump go back to its normal operation, or has it developed at this point into something that will require maintenance?
    Answered by the admin

    You can test without the softener to see if the problem goes away. If it does not, a quick descaler (without softener in place) can be run through the grouphead.

    A Took the softener out of the tank, and it didn’t solve the issue. Then ran descaler thru the group, and that also has not quieted the initial loud engagement of the pump. Any recommendation on the next step to troubleshoot? I really don’t want to have to bring the machine in to be tinkered with if I can avoid it, but the noise is pretty unpleasant.
    A Well to put a cap on this problem, replacing the filter solved the noise. I guess the pump was just overworking and unable to pull water thru the old filter as well the plastic strainer that is in place when the filter is removed. Glad it was an easy fix, and thanks for the advice!
  222. The pressure relief valve that comes out of the front faceplate behind the bottom of the E61 grouphead starts venting steam at 190*F and never stops. I think it’s venting from the water boiler because opening the water valve sometimes stops the venting briefly, while opening the steam valve never has any effect. I am hoping there is a way to correct this problem without shipping the unit anywhere
  223. 0 votes
    Q The pressure relief valve that comes out of the front faceplate behind the bottom of the E61 grou...... Read more answer now
    Asked by Rob Martin on September 30, 2020 4:35 pm
    Answered by the admin Upon warm up, this multi-purpose spout is supposed to allow steam to exit and then the vacuum breaker valve seals up. For the last 3 months, we have been dealing with a lot of issues created by water type. The only scenarios when this spout will push out water is a) the pump is running and the OPV overpressure valve for the pump goes over 11-12 bar (check gauge on front), or b) the water is too pure, and the steam boiler is overfilling (pump is running very often to fill steam boiler - check pump gauge on front) and the safety valve opens to allow excessive water to the drip tray. Next... The water that exists this spout does not come from the coffee boiler itself. By removing water from the hot water valve means that the steam boiler is overfilled and the vacuum breaker valve can not close. A different water may need to be run through the hot water valve. Or, the steam boiler temperature is higher than programmed. This last item is that the PID temperature sensor has limescale from hard water OR a film from purified water that is not allowing it to read correctly. In other words, the steam boiler is overheating and excessive steam is coming out of the safety valve. The steam boiler PID sensor on top of the steam boiler will need to be disconnected from the brain unit in back, then the sensor removed without twisting the double red wire. Wire brush the sensor. Finally, more details will be needed to rectify this situation.
  224. The brew lever on my 18 month old Bianca is now "stickier" to engage and harder to pull than it used to be. Can someone point me to a way to fix this?
  225. 0 votes
    Q The brew lever on my 18 month old Bianca is now "stickier" to engage and harder to pull than it u...... Read more answer now
    Asked by JimFr on September 25, 2020 12:18 pm
    A most likely means it needs a cleaning. Backflush more than a few times with the blind, but then also with cleaner.
    A You need to lubricate the lever at least a couple times a year. More if you do frequent detergent backflushes. I use Molykote 111. There are videos on Youtube of how to lube an E61 if you need guidance.
    A Mine has also.However, EVERY espresso machine I have owned (4) with a lever has done the same exact thing in time. I don’t like it either! I have had it get better after backflushing with detergent and after an espresso shot is made. I suppose that the oil in the shot lubricates it. I have also (on previous machines) disassembled and lubricated the internal lever parts. It restored the easy smooth pull action for a couple of weeks and then it was back to the same thing. I have come to the conclusion that it is just the “nature of the beast”! Hopefully, someone else with more knowledge has a better answer!
    Answered by the admin

    More than likely,  the internals, of where the lever inserts, needs lubrication. We do sell Petrolgel for this.

    This is caused by build up of excessive oils from the espresso extraction, too much detergent used in backflushing, too many backflushing sessions with detergent, and in some cases we have see, water that is too pure in that it strips away the oils.

  226. Hello, I recently purchased a Lelit Bianca from you and I am in love with this machine! My only issue is the steam wand is very loose. It doesn't stay in place and it tends to move especially when I am in the middle of steaming milk, which makes it a little frustrating. I am guessing that I just need to tighten the little nut that is just above the steam arm, but I was wondering if you could tell me what size it is before I touch anything. Also please let me know if there is another possible solution to this problem. Thank you!
  227. 0 votes
    Q Hello, I recently purchased a Lelit Bianca from you and I am in love with this machine! My only i...... Read more answer now
    Asked by Max DeMusis on September 19, 2020 9:58 am
    Answered by the admin

    Sorry to hear this. An adjustable can be used as well as a 22mm crescent wrench can be used to tighten the holding nut.

  228. As a first time Lelit Bianca consumer, what maintenance schedule do you recommend I perform for the Bianca? When backflushing, can we use Urnex Cafiza Cleaning Tablets? I am currently using Distilled Water and using the filter softener that came with the machine. Should I add Third Wave Water Tablets?
  229. 0 votes
    Q As a first time Lelit Bianca consumer, what maintenance schedule do you recommend I perform for t...... Read more answer now
    Asked by Giovanni on September 16, 2020 5:24 pm
    Answered by the admin

    Recharge water softener minimum every 2 weeks with a salt cold water bath for 20 minutes, then cold water rinse with faucet running for 5 minutes. Hard water more often on recharge.

    Please note you are not using distilled water. If you did, the steam boiler would be overfilling and water would constantly push through the front spout on the front panel. We can only suggest using soft water, and not purified, distilled, nor reverse osmosis water.

    As for Third Wave water tablets, we have customers in the past 3 months with overfilling issues on their heat exchanger and double boiler machines as well as 2 Bianca owners experiencing issues. Hence, we can not recommend it unless other owners have used it successfully.

    Answered by the admin

    Also, back flush with detergent once every 50 extractions using our procedures with the paddle in the full open position.

  230. I just received my new Lelit Bianca from you! It is still in the box. I was wondering (before I set it up) if I need to use the included water filter or not. I will be using ONLY reverse osmosis water and adding 3rd Wave Water (espresso blend) packets. Those packets contain magnesium and calcium I noticed. But it is recommended in so many forums about espresso machines to add these packets to RO water, or distilled, in order to help bring out the flavors of your espresso. So, I wanted to know, since I am going to only be using this water with the packets, will I still need to use the filter (that would then take out the magnesium and calcium that the packets will be adding to the water)?
  231. 1 vote
    Q I just received my new Lelit Bianca from you! It is still in the box. I was wondering (before I s...... Read more answer now
    Asked by David on September 14, 2020 4:16 pm
    Answered by the admin

    From a liability perspective, 1st-line has to recommend using the water softener. Without it, we would get blamed for limescale. Unfortunately, we have not tested this scenario. The other issue is different RO systems produce different results in the water. In other words, we have seen some RO systems create too pure water where the steam boiler is overfilling and leaking, and we have seen other systems where limescale builds up inside the machine.

    In your case, we suggest using the softener. If the boiler overfills and the front spout is continuously releasing water from an overflowing steam boiler, then you can choose to remove it. If the steam boiler still overfills, then the water may still be too pure.

    This will become a trial by error scenario as there are so many different scenarios for water.

  232. My problem is not with the Bianca per se but it shows me a problem I might be having with my grinder. I use the Eureka Atom grinder with my Bianca and I've noticed that the brew pressure gauge sometimes goes to 8-10 and sometimes much lower like 4-6. When my grinder has a full chute of beans, the brew pressure gauge will go to 8-10. When the chute starts to have less beans, the brew pressure will only go to 4-6. I guess this is because when the chute is full, it adds a downward pressure and affects the grind. Is this normal or is there something wrong with my grinder? Only solution currently is to keep the chute full of beans.
  233. 0 votes
    Q My problem is not with the Bianca per se but it shows me a problem I might be having with my grin...... Read more answer now
    Asked by Calvin on September 11, 2020 5:18 pm
    A A quick way to test your theory is to get a jewelers scale that can measure grams and weight the output of the grounds. I have an atom 75 and the Bianca and haven't experienced your issue.
  234. Hi, re backfashing: do you have to use backflash solution/detergent or it is just as effective & ok to backflash as is w/o the solution/detergents. So far I have been doing it w/o any detergent. Thanks.
  235. 0 votes
    Q Hi, re backfashing: do you have to use backflash solution/detergent or it is just as effective &a...... Read more answer now
    Asked by Albert Sandler on August 30, 2020 1:57 pm
    A The detergent is designed for coffee machine and edible. It is much more effective in removing coffee ground and oil.
    A Hi, I've owned a few expensive machines and have used Cafiza on all of them. I'm wondering why you are resisting to use something with your backflush technique, given you have such an expensive machine? I even use cafiza on my wine glasses- it's very non abrasive and rinses completely! Think of it this way- you wouldn't think to use your dishwasher without dishwashing soap even though it has very hot water... the grease from the coffee oils are very resistant and bake on with the heat from the machine- especially if you leave a dirty puck for any length of time. The cafiza, when backflushed properly a few times in succession works to remove the baked on oils. I would DEFINITELY use it and remove the shower screeen every now and again to clean that properly as well. Coffee oil is very corrosive. Don't forget to do an occasional decalcification- I live in NY and just had my old machine refurbished and the repair service said there was some signs of calcification even with NY water! Lastly- use those cleaning pellets once a few weeks or so in your grinder- they work really well for the same reason as the cafiza! Good luck.
    A You don't have to do anything. The advantage of using a detergent is that it cleans out old coffee residue from the oils which breakdown and become bitter. They also clog up mechanical parts and eventually cause failure. I didn't back-flush my machines for years and kept going through them every year or so. I bought my first machine from 1st-line about 20 years ago, thinking a better machine would last longer. It did... about 3 years. And then it failed. I contacted 1st-line and they told me to try back-flushing before replacing any parts. That not only saved be a big repair bill, the coffee tasted much better. Now I do it every 2 weeks or so.
  236. 1. Does the backlit power on/off button stay on when pressed? Or must you manually press it to the "on" position each time you want to turn it on? (I am asking because if I purchase one, I would like to attach it to a Wifi switch so I can leave the actual switch turned on yet be able to power it on remotely to allow it to heat up) 2. When do you expect to have the Bianca in stock again?
  237. 0 votes
    Q 1. Does the backlit power on/off button stay on when pressed? Or must you manually press it to th...... Read more answer now
    Asked by David on August 24, 2020 7:46 pm
    A I've used a WiFi switch from the day I bought my Bianca. It turns on every morning at 5AM.
    A You can leave the button pushed in, and then plug it into a timed/WiFi outlet and it’ll go on and off on schedule.
    A The machine works perfectly when paired with a smart plug; the power on button stayed depressed when engaged / pressed which allows a smart plug to control on/off schedule. I'd recommend getting a Wemo smart plug or any smart plug rated for 15 amps.
    A Yes, it stays in the on or off position when you press it. I use a wifi outlet and it works great.
    A No it does not stay on. If you use a wifi power switch, make sure it doesn’t surge power when it’s switched on or it might fry the computer chip.
  238. Hi I purchased Bianca (V1)early this year and like it so much. I really enjoy to make coffee every morning. Since most of the time I drink latte so I rarely need the hot water function. Recently I turned the right knob and tried to get some hot water, but there was nothing coming out. Not sure what's going on. Can you please help me fix this issue? Thank you.
  239. 0 votes
    Q Hi I purchased Bianca (V1)early this year and like it so much. I really enjoy to make coffee ever...... Read more answer now
    Asked by Eric on August 19, 2020 4:03 pm
    Answered by the admin

    We have seen this issue last week with a different Bianca customer. It is imperative to use SOFT water, and not hard, purified, distilled nor reverse osmosis water.

    With hard water, limescale will typically slide down the boiler wall and accumulate at the bottom of the boiler. The accumulation will clog the brass output coupling that connects to the pipe that leads to the back of the hot water valve. This coupling on the bottom of the boiler will also build up oxidation from purified waters that can also block this coupling.

    There are 3 ways to correct this. Machine should be in tank mode and not connected to any plumbing. Unplug electrical cord from electrical outlet in 1st and 3rd cases where machine is taken apart.

    The preferred but more difficult way that our technicians will do is

    a) Remove the water tank assembly, top cover and body from the machine. Remove drip tray and and any other loose items.
    b) Disconnect the pipe from the back of the hot water valve
    c)  Turn machine upside down so the bottom of the steam boiler faces up
    d) Disconnect the pipe from the hot water valve from the coupling on the bottom of the steam boiler
    e) Remove the coupling for manual descaling and cleaning.
    f) Reassemble with plumbers tape only on the coupling going into the steam boiler. The other 2 connections are compression.
    g) Test the hot water valve before placing the back cover back on. Check for any leaks.

    The easier way, but longer way, without disassembly is...

    a) Put the Bianca in tank mode, remove the water softener, and reconnect the hose to the adapter inside the reservoir. Power on to full heat.
    b) Fill the reservoir half way with descaling solution or white vinegar
    c) Place the steam wand tip into a large cup, cover the cup with a towel, and let the steam continually run
    d) It will take hours for the descaling solution to get in to the steam boiler.
    e) When the reservoir runs out of solution or vinegar, refill with water.
    f) Let the machine stay heated, please another large cup under the water wand tip and open the water valve. If solution/vinegar exist the wand, the problem is solved. If not, repeat the process with the reservoir filled with a half tank of solution or white vinegar.
    g) If successful, fill reservoir with cold water, and drain a tankful of water through the hot water valve. The process to avoid damage is remove 4 ounces, let machine refill from reservoir, remove another 4 ounces, let machine refill from reservoir, and repeat until steam depletes. Steam pushes the water out of the hot water valve. Let machine make more steam so more water can be pushed through.

    The third way is...

    a) Allow machine to be fully cold. Remove tank assembly and top cover.
    b) Disconnect the wire to the probe nearest to the outside side wall. Do not touch nor remove the other wire as it will damage the PID sensor.
    c) Remove the probe. There are two nuts, and removal is with the larger nut. Do not pull on the probe nor loosen the smaller nut as this will damage the boiler refill probe.
    d) Get a funnel and pour about 8-16 ounces of strong descaling solution or white vinegar into steam boiler.
    e) Reassemble probe into boiler and re-attach wire.
    f) Let sit for 8 hours.
    g) Warm up machine and test the hot water valve.
    h) If successful, fill reservoir with cold water, and drain a tankful of water through the hot water valve. The process to avoid damage is remove 4 ounces, let machine refill from reservoir, remove another 4 ounces, let machine refill from reservoir, and repeat until steam depletes. Steam pushes the water out of the hot water valve. Let machine make more steam so more water can be pushed through.

  240. 1. The Bianca manual says to backflush once a month and your instructions say to backflush each 50 extractions at minimum (which is about 10-14 days for me). I prefer to backflush every 50 extractions but was wondering whether backflushing more frequently than monthly could cause any damage to the machine. 2. Is the Ascaso detergent the recommended one for backflushing the Bianca? (I couldn't find the Lelit detergent the Bianca manual refers to)
  241. 0 votes
    Q 1. The Bianca manual says to backflush once a month and your instructions say to backflush each 5...... Read more answer now
    Asked by fs on August 17, 2020 6:34 pm
    Answered by the admin

    Everyone has different opinions based on backflushing.

    Excessive backflushing can cause excess stress on any espresso machine pump. Hence, we always recommend short backflushing. In addition, too much detergent can create clogs in the grouphead.

    Any quality backflushing detergent is acceptable.

  242. The water tank sensor stopped working and it no longer stops the machine when the tank is empty. The floating white part in the sensor is not stuck (it goes up and down freely with the water level) but doesn't have any effect on the machine. How can I fix this?
  243. 0 votes
    Q The water tank sensor stopped working and it no longer stops the machine when the tank is empty. ...... Read more answer now
    Asked by fs on August 17, 2020 6:30 pm
    Answered by the admin Best to reset the sensor by powering off machine, remove black wire under reservoir and machine and re-plug back in.
  244. I have the Quickmill E61 flow control device but i like the Bianca wooden paddle. Is it possible to install it using the screw supplied to top of the device to use instead of the knob.
  245. 0 votes
    Q I have the Quickmill E61 flow control device but i like the Bianca wooden paddle. Is it possible ...... Read more answer now
    Asked by Ehab on August 11, 2020 9:17 pm
    Answered by the admin

    Sorry, we do not sell the Quickmill Flow Control Device. Hence, we are unable to answer this question.

  246. Hi, is this the filter I have to buy to replace for this machine: https://www.1st-line.com/buy/lelit-in-tank-water-softener/
  247. 0 votes
    Q Hi, is this the filter I have to buy to replace for this machine: https://www.1st-line.com/buy/le...... Read more answer now
    Asked by Albert Sandler on August 8, 2020 6:38 pm
    Answered by the admin

    Hi,

    The MC747PLUS is more suited for the Bianca. The MC747 is for the smaller Lelit models like the PL41 Anna or Glenda.

  248. I spoke to Jim last week about my Bianca. It's leaking steam. I am trying to order all the possible valves that could be causing this because descaling didn't fix it. From p.5 of the diagram, I need to order: MC917L1 and MC919. From p. 7, I need to order 9700050. But I cannot find them on your website. Please advise. Thank you
  249. 0 votes
    Q I spoke to Jim last week about my Bianca. It's leaking steam. I am trying to order all the possib...... Read more answer now
    Asked by William White on August 7, 2020 9:40 pm
    Answered by the admin

    Sorry for the severe delays as we had a massive power outage last week from the tropical storm that hit New Jersey and wiped out electrical power for almost 70% of the state.

    In most case, these parts do not need to be replaced. The reason the safety valve may be leaking steam is because the PID censor has oxidation or limescale, and the PID sensor in the steam boiler can not read the correct temperature.

    The PID sensor on the steam boiler will need to be cleaned.

  250. I always have a pool of water on top of the Portafilter when I am done extracting and removing the Portafilter (i.e it is not a dry puck - but a puck with a pool of water on top). Is this normal or what could I do to see this go away? I have tried the 4 hole Milk Frother wand attachment and the 2 hole Milk Frother that came with the box - combined that with every single combination of technique to froth milk on youtube include your video Jim - I even reduced the Steam Temp - tried different milk quantities and 2 Pitcher sizes but all I end up with is very hot milk with a bit of bubbles on top that rapidly disappear - the milk is not textured in any way. I have varied everything I could think of - valve opening amount from a trickle to full blast and everything in between, steam temp, type of milk , angle of wand , height of wand in the milk etc.. etc.. Not sure what else to try, never had an issue with my older espresso machine. What else could I try ?
  251. 0 votes
    Q I always have a pool of water on top of the Portafilter when I am done extracting and removing th...... Read more answer now
    Asked by Alex on August 4, 2020 5:25 pm
    Answered by the admin

    A wet puck is from using too little coffee in the basket. It means there is too much space between the screen and top level of the ground espresso coffee.

    Sorry, we are not sure what else to recommend as far as steaming/frothing milk. From a technical perspective, it could be your steam boiler filled too much because of purified water.  When the steam boiler is overfilled, steam pressure is not good. We suggest running the steam and seeing how long in seconds it takes for the pump to refill the steam boiler. Other than this, it will come down to re-learning the technique or the actual milk.

    A In regards to your sloppy pucks... you didn't mention anything specific in regards to your brewing technique or if you are taking advantage of Biancas flow control valve. In any case, be aware wet/sloppy pucks are can also be the result of grinding finer and doing long preinfusions. Long - low flow - preinfusions (10-40 seconds) require finer grinds. The finer grinds can have different / better / more complex flavors than coarser grinds pulled with little to no preinfusion. The only downside is that super fine grinds make for messy/sloppy pucks.
  252. In the last day or two my machine has started to lose pressure at the grouphead during extraction. It will start at the usual 9 bar, then quickly move to somewhere between 6-8 bar. At the same time, I am seeing water coming from the relief valve at the base of the grouphead stack, which it never did before during extraction. Help!!
  253. 0 votes
    Q In the last day or two my machine has started to lose pressure at the grouphead during extraction...... Read more answer now
    Asked by Michael on July 31, 2020 6:50 pm
    Answered by the admin

    We suggest testing with the blind. If the brew pressure gauge reaches over 10 and is consistent, then it is a grind fineness consistency issue.

    If it fluctuates with the blind inserted into the portafilter in the grouphead, then check your water softener. It probably needs a recharge or a replacement.

    If the problem persists after the above, then descale the coffee boiler only after removing the water softener and reattaching the hose to the proper position. Run about a half tank of descaler through the grouphead and let the descaler sit for 60 minutes.

  254. Need your assistance. My Bianca (received earlier this week) is constantly turning itself off. I have been unable to program it so it will run 24/7. Using the LLC I tried various 30 minute intervals under the Stand-by energy saving mode program and they worked just fine. However, per the Lelit User Manual it states when in Stand-by (energy saving) programming - "Selecting "OFF" the machine will never go into standby mode." Problem is: When I set Stand-by programming to OFF... after around 30 minutes the machine turns itself "completely" off... and the machine eventually goes stone cold. At this point the LLC display is off and pressing either of the LLC buttons don't do anything. However, the light around the power off on switch is still illuminated. At this point the only way to wake the machine back up is to hit the power switch putting the on/off switch into the off position then hit it again to put it back into the on position. At this point the machine will turn back on and function normally, however if left unattended for 30 minutes or so the unit shuts down again. What am I doing wrong?
  255. 1 vote
    Q Need your assistance. My Bianca (received earlier this week) is constantly turning itself off. I ...... Read more answer now
    Asked by Cloarox on July 23, 2020 10:29 pm
    A UPDATE: Talked to Jim at 1st-Line and learned of the solution. Rather than go into the details here... if you should you experience this situation just give 1st-Line a call, explain the symptoms... and they'll take care of you.
    Answered by the admin

    Sorry to hear about this. Yes, please contact us if this issue occurs.

  256. Hello, I'm looking to plumb in the Bianca to a BWT filtration system. I've setup all the plumbing and have one question about connecting the machine to the filtration system. - the hose that comes with the machine connects to the bottom of the machine using the included coupler - the other end of the hose is 3/8 BSP. My question is does the other end of the hose (BSP) connect directly to the BWT outlet (black plastic elbow) or do i need a specific adapter in between? Thanks,
  257. 1 vote
    Q Hello, I'm looking to plumb in the Bianca to a BWT filtration system. I've setup all the plumbin...... Read more answer now
    Asked by mtaljeh on July 22, 2020 9:57 pm
    Answered by the admin

    The Lelit Bianca hose should connect straight to filter head or other components of the BWT system. On the water line side, the BWT optional hose needs to make the transition to standard US threading.

  258. I am having difficulty frothing milk with the Bianca. I am sure it is my technique rather than the machine. I either get just hot milk with no frothing or too many large bubbles. should I leave the steam temperature at its maximum or should I adjust it? also, when turning on the steam, should I open it "full force"? or not?
  259. 0 votes
    Q I am having difficulty frothing milk with the Bianca. I am sure it is my technique rather than th...... Read more answer now
    Asked by Bill on July 20, 2020 3:52 pm
    A Generally we had been through that at the beginning but believe me it's a matter of time and practice. In my opinion it's depends on the amount of milk that you want to steam, if it is about or less than 20oz I recommend you to use the small holes tip with lower temperature 257 F. The steaming technique is easily found on the youtube but be sure to see a professional barista.
  260. I see that the Bianca comes configured to use hard water filters if desired. I live in Manhattan, which I have always understood to have soft water, so I'm wondering whether it's needed or even advisable for me to use the hard water filters. Any thinking on this you can provide is welcomed.
  261. 0 votes
    Q I see that the Bianca comes configured to use hard water filters if desired. I live in Manhattan,...... Read more answer now
    Asked by Sam on July 17, 2020 8:25 pm
    A On average, water in your neck of the words (so to speak) is considered only slightly hard measuring between 1 and 3.5 grains per gallon. However, for the sake of your machine and your piece of mind in regards to protecting your investment, you should always test your water just to be safe. Period! (A boiler overhaul to remove/repair scale deposits is expensive!) The easiest way to test your water is to pick up a water hardness tests trip like the one sold on this site. called the: Ascaso Water Hardness Check / Test Strip SKU# V1903 (or pick up one at our local pet store for testing aquarium water.) If you water is indeed soft then there is no need to use the included softener filter that comes with your machine or any other for that matter.
    Answered by the admin

    Water in New York City is actually quite good as drinking water. However, we have numerous clients with our espresso machines that have experienced limescale issues. Some of them were very bad. Hence, we recommend the Lelit water softener as a cheap insurance plan to safeguard the Bianca. This is why we strongly advised, basically required Lelit to include one with every Bianca.

  262. Hello, I just setup my Bianca and seemed fine but now after 3 shots, my flow control paddle no longer goes all the way to the left. First couple of shots, it would go all the way left and right. All the way left, water stopped flowing. Now, some water is still flowing with it to the left. It stops around 8 o'clock and it gets hard and I don't want to force it much more for fear of damaging it. Is this something you've seen? After 2 more shots, flow control isn't working at all and the paddle stops moving at 6:30 now. With the backflush disc in, adjusting the paddle doesn't do anything to the pressure at the grouphead. Stays at 11 bar the whole time. Hopefully it's an easy fix. Thanks again
  263. 0 votes
    Q Hello, I just setup my Bianca and seemed fine but now after 3 shots, my flow control paddle no lo...... Read more answer now
    Asked by orlando on July 16, 2020 4:04 pm
    Answered by the admin

    We are sorry to hear about this. We have seen this on 4 other units here in the USA. There have been a few of these in Europe. However, this problem is very low when thousands of these have been sold.

    At 1st-line, we do bench test every Bianca for water to make sure there was no damage into us as well as make sure the paddle operates properly from full open to full close. We are unsure why this happens on a few units. The little gicleur on these few units seemed to have broken. It is usually a simple fix as only one customer was not able to replace the gicleur inside the grouphead.

  264. have you had any experience with the "Smart Espresso Profiler" from Naked Portafliter installed on the Lelit Bianca? what have you heard about it
  265. 0 votes
    Q have you had any experience with the "Smart Espresso Profiler" from Naked Portafliter installed o...... Read more answer now
    Asked by bill on July 15, 2020 7:59 pm
    Answered by the admin

    Lelit stated they tested it and it did not perform as well as they desired.

  266. I have the V1 Bianca. Should I use the kit #MC4000027 on it? Also, do I need to get a different size silicone tubing other than what comes in the kit? Many thanks, Mark
  267. 0 votes
    Q I have the V1 Bianca. Should I use the kit #MC4000027 on it? Also, do I need to get a different s...... Read more answer now
    Asked by Mark Spears on July 10, 2020 3:34 pm
    Answered by the admin

    Yes, this upgrade kit can be installed. However, if there are no issues, it is not needed.

  268. does it come with stainless steel portafilter or chrome plated brass portafilter?
  269. 0 votes
    Q does it come with stainless steel portafilter or chrome plated brass portafilter? answer now
    Asked by geltik on July 6, 2020 4:10 pm
    Answered by the admin

    At this time, chrome plated brass portafilters.

  270. Hi, another quick question: when it is humid, the group head temp bar does not reach the desired bar temp, it reaches no more than 4. Any idea why this is? We've tried coarser grind, finer grind, & nothing has helped to go above 4. Thanks. A.S.
  271. 0 votes
    Q Hi, another quick question: when it is humid, the group head temp bar does not reach the desired ...... Read more answer now
    Asked by Albert Sandler on June 28, 2020 9:36 pm
    A I might be misunderstanding the question, but I am assuming you are talking about the group head pressure gauge rather than temperature. I had an issue once where I could not get the pressure gauge to go higher than 4 Bar. I simply made the coffee grind finer and that took care of the issue. It was just not fine enough to create enough back pressure in the basket. I suppose it is possible that tamp pressure is too light but that is less important than the grind size. Again, I might be misunderstanding your question.
    A A quick check is to use the blind portafilter basket. That will provide full back pressure, so the group head pressure will go to the max the pump is set to. If it then shows 10+, then the only problem is the grind/tamp. It is not fine enough to provide sufficient resistance to pump pressure. You simply grind finer. You will know when you go too far as you will either have no coffee extracted at all (basically too fine, blocked portafilter), or extraction will be too slow eg 40secs or even a minute or more. If however, the head pressure shows less than 10 with the blind basket, then the issue is not the grind. It can only be pump pressure bypass setting, flow control calibration issue, or the pressure gauge itself is faulty. That is also easy to check - with the blind basket, the head pressure and pump pressure gauges should be identical (factory 11 bar I believe). If they both read approx 11, then everything is fine, it's your grind. If the pump reads 11 and the group reads 4 with the blind basket, or they both read 4, there is an equipment issue somewhere. Hope that helps.
  272. Hello Just a follow up to my previous question about the brew temp rising to 240F during heat up. I have confirmed that its not limescale or an incorrect ribbon connection I have reverted back to the V1 LLC and it does not over heat like before. So my conclusion is that it is a software issue dealing with the V2 LLC. Can you reach out manufacturer and see if there is an update for this issue or if there is a fix for this. Thank you.
  273. 0 votes
    Q Hello Just a follow up to my previous question about the brew temp rising to 240F during heat up....... Read more answer now
    Asked by Maksim Shklyar on June 26, 2020 7:14 am
    Answered by the admin

    Thank you for the follow up. Lelit has confirmed if you have RT (real temperature turned on), the temperature is programmed to overshoot during warm up. The LCC V1 will not show this.

  274. So my machine seems to overheat. During heating the brew temp gets up to 250F. Is there a reason for that or is there something wrong. This occurred after I switched the LLC to V2
  275. 0 votes
    Q So my machine seems to overheat. During heating the brew temp gets up to 250F. Is there a reason ...... Read more answer now
    Asked by Maks on June 23, 2020 8:34 pm
    A Could it be a problem with the new LCD? Can you switch back to the old one?
    A Yes, I also notice that the brew temp gets up to 240F on my Bianca after V2 update. And now my steam boiler is not heating up and I am still waiting the answer from 1st-line. May be I should just change back to ol LCC.
    Answered by the admin

    Most likely, it could be the cable ribbon was installed in the incorrect slot on the back of the LCC. Please double check it. You can confirm by putting back the old LCC.

    It could be coincidental that the probe wire from the brew boiler has covered with limescale or oxidation. Remove the filter from the reservoir and run about 16 or more ounces of descaler (not backflush detergent) through the grouphead only. White vinegar can be used, as well.  Let it sit for 2 hours, then run 32 ounces of water through the grouphead only.

     

  276. Hello, my Bianca steam boiler is not heating up. The brew boiler is functioning correctly. Please let me know what needs to be done. I have updated the V2 PID about a month ago, not sure if it's related to this new PID as I never had any issues with this machine for one and half year. Thanks.
  277. 0 votes
    Q Hello, my Bianca steam boiler is not heating up. The brew boiler is functioning correctly. Please...... Read more answer now
    Asked by taylay on June 22, 2020 8:14 pm
    Answered by the admin

    Please make sure the steam boiler is turned on in the LCC.

    In addition, you may have inserted the ribbon cable into the wrong slot on the back of the LCC. We believe this because many others have upgraded without issue.

    A I make sure the stem boiler is turned on in the LCC, also make sure that the ribbon cable is inserted on the right side (on black color slot). And everything is working fine for about a month after the LCC upgrade.
    Answered by the admin

    If the new LCC V2 worked for a month, then most likely is not the new LCC V2 .  When the LCC fails, the machine will usually not function at all. Hence, this issue is pointing towards the steam boiler itself.

    Please unplug the machine from the outlet, allow to fully cool, and remove the water reservoir or disconnect from plumbing. Remove the body panel.

    Checking Heat Element
    Please check underneath after removing the port hole cover under the steam boiler. Please check for loose or burnt wiring. If you have a continuity tester or multimeter, remove the 2 connections and check the heating element for continuity or an ohm reading of 8 to 20 ohms. Then contact us directly via email or the contact us/need help form on our web site with your details.

    Checking Wire Connections
    The 2 wires from the steam boiler heating element post need to be tracked back and make sure they are connected on the other end. On top of the steam boiler, there may be 2 sets of red wires. The center set of 2 on the steam boiler need to be checked back at the brain unit. The second set connected to the top outer perimeter of the steam boiler should not be connected.

    A hi Admin, I checked the heating element with ohm meter and it doesn't have any continuity. I also check the brew boiler, and ohm meter shows 15. I sent email with video also.
  278. I have an early model Bianca (from preorder), and there's a plastic elbow fitting on the steam boiler which is starting to foul/melt and give off a faint burning smell. I don't see this part on newer parts diagrams, or in pictures of the Bianca internals (e.g. from https://www.1st-line.com/buy/lelit-mc4000027-spare-kit/), so I'm guessing that the V2 addressed the very same issue I'm having. Could you please advise on the process for replacement of this part? Thanks.
  279. 0 votes
    Q I have an early model Bianca (from preorder), and there's a plastic elbow fitting on the steam bo...... Read more answer now
    Asked by ottmandavid on June 19, 2020 5:11 pm
    A For future readers of this question, I ended up just pulling off the melting plastic part and running the tubing directly onto the metal fitting, as seen in https://www.1st-line.com/buy/lelit-mc4000027-spare-kit/ (see the tube running vertically into the steam boiler). It is working for now. However, with the tubing included in the V1, the fit is a bit tight. I intend to get the linked four-way connector whenever it's back in stock because that kit comes with more generous runs of tubing.
  280. HI, please respond to my question: Internally, do you have a version with all stainless steel piping. Not plumbing outside direct to the water source. all the pipes insides are currently copper. DO you have one with stainless steel pipes, INTERNALLY?
  281. 0 votes
    Q HI, please respond to my question: Internally, do you have a version with all stainless steel pip...... Read more answer now
    Asked by Dean on June 18, 2020 4:54 pm
    Answered by the admin

    Sorry, your first question was not as clear as the second time. Even a customer understood it as the plumbing.

    Similar to competitive models, the internal pipes are currently manufactured in copper with brass fittings and brass valves. The Lelit Bianca includes a water softener to prevent limescale and to lessen the chance of having to perform a descaling. Scale build up can occur on stainless steel as we have seen in the past. Hence, proper softened water is essential for not only the machine's long term reliability, but also for the espresso extraction.

    We will share your desire with Lelit, but stainless steel pipes usually increase the price of the machine by minimum $200, and this is something that does not happen in just a few weeks. In addition, when there is a lot of stainless steel, there is a potential for galling.

  282. Hi, for the Bianca, do you have stainless steel plumbing version? That is the only deal breaker for me. Thanks, Dean
  283. 0 votes
    Q Hi, for the Bianca, do you have stainless steel plumbing version? That is the only deal breaker f...... Read more answer now
    Asked by Dean Li on June 18, 2020 4:35 am
    A I have had a Bianca for 1 1/2 years. It comes with a stainless hose that allows it to be plumbed in . You can use it with the water tank OR plumb it in. I have it connected to a WBT water filter/softener (a MUST have) and it has been working perfectly for 1 1/2 years. All you have to do is remove a plug on the bottom of the Bianca that the water tank goes to and screw the stainless hose on to the Bianca water intake.
    Answered by the admin

    The Lelit Bianca dual boiler espresso machine can be used in reservoir or plumbed in mode. The stainless steel braided hose is included with the machine.

    We always suggest using, where possible, all plumb-able espresso machines in tank mode. The reason is to make sure issues are not created by the water line pressure. After a few weeks in reservoir mode, plumb in the Lelit Bianca dual boiler espresso machine per our requirements.

    If an issue comes up, then we know it is the plumbed in water line. If the water line pressure is too high or too low, there will be issues with the pump making strange noises.

  284. Hello! If I get an older pre-2020 Bianca is there a way to upgrade to the v2 specifications? And more importantly If I cannot do that, how can I distinguish between v1 and v2? Thank you.
  285. 0 votes
    Q Hello! If I get an older pre-2020 Bianca is there a way to upgrade to the v2 specifications? And ...... Read more answer now
    Asked by Bobby on June 16, 2020 2:23 pm
    Answered by the admin Most upgrades can usually occur. The distinguishing feature is the higher temperature that can be achieved for the steam boiler.
  286. I just replaced my water filter for the Lelit Bianca and now the machine makes a kind of buzzing noise when I pull the lever to get water flowing. It seems to me that the machine isn't pulling in enough water but i've tested removing the filter and it still makes the same sound. I've tested removing the filter entirely and running the water and removing the particle filter but still makes the same sound. Also while I was switching out filters I ended up switching out shower screens and the gasket so maybe it could have something to do with that? Any ideas what might be the issue and how I could solve it?
  287. 0 votes
    Q I just replaced my water filter for the Lelit Bianca and now the machine makes a kind of buzzing ...... Read more answer now
    Asked by Sean on June 15, 2020 5:12 pm
    Answered by the admin Please make sure the water reservoir is fully inserted. Push down hard. Check the hose underneath as a kink will cause strange noises. Inside the reservoir, please make sure the internally parts are snug and in position. Check the pump screw on bottom in case the pump may have moved. Hold the pump screw while the pump is running to see if the noise is from the pump hitting the frame. Lastly, remove the shower screen and test as well.
  288. I am moving to Denver, CO (altitude = 5280 feet) in a few weeks and looking to upgrade to this machine. However, I am concerned about making espresso at this altitude where water boils at around 202F. What would you advise that I do? Can I utilize the PID and pressure profiling to accommodate this? Any advise is appreciated.
  289. 0 votes
    Q I am moving to Denver, CO (altitude = 5280 feet) in a few weeks and looking to upgrade to this ma...... Read more answer now
    Asked by Snerka Smith on June 12, 2020 6:22 pm
    A I am using the Bianca in the Denver area (at 6400 feet) with no issues other than overconsumption of yummy espresso! I set the water temperature to 201 and do extensive profiling. I'm beyond delighted with the Bianca.
    Answered by the admin One of our customers in Denver has been testing their Bianca at the 50-60 minute mark after startup from a cold state. The problem with high elevation is steam exiting the grouphead after a full warm up. The steam stops at between 192 and 194 d F. The reason is that there is programming in the algorithm to overheat the coffee boiler at start ups so full electrical power can drive a quicker warm up of the steam boiler. Hence, by the time the steam boiler heats, the coffee boiler has cooled to have both boilers ready. One can operate the coffee boiler temperature at 201 d F, but a cooling flush will probably be needed. We are further working with our customer to learn more at higher elevations.
    A We live in the Swiss Alps, at about 1700m or 5650 feet altitude. From a coffee boiler temp of 95° Celsius (203°F) upwards , I had sometimes vapor exiting the gouphead. Lelit advised to reduce KPc to 0.2 and KDc also to 0.2 to heat less aggressively causing less overshoot. In Theory, at 203°F and our altitude water should already boil. But since then no issues with vapor at the grouphead. And most importantly, the shots are good!
  290. The pump lever has become rather tight and squeaky after 1,5 year of use, especially when turning the pump off. What can I do to make the lever operation smooth?
  291. 0 votes
    Q The pump lever has become rather tight and squeaky after 1,5 year of use, especially when turning...... Read more answer now
    Asked by Dennis K on June 11, 2020 3:45 am
    A Hi there, probably in the user manual, but if I recall, you'll want to turn off the machine and let it get totally cold, then unscrew the lever assembly and apply NSF grease. I would consult the manual first. Also, sometimes this happens after cleaning with detergent, and a few uses will lubricate with oils from the coffee.
  292. Im wondering if/ how to tighten the knobs for the steam wand and hot water. it works perfectly fine, and spins freely as it should, but there is a bit of play up and down in the "free" part of the spin (if that makes sense). Is this normal? the Hot water wand knob seems snugger as I dont use it as often.
  293. 0 votes
    Q Im wondering if/ how to tighten the knobs for the steam wand and hot water. it works perfectly fi...... Read more answer now
    Asked by Tyler on June 8, 2020 8:33 pm
    Answered by the admin

    The free spin in the knobs is normal and expected for non-compression valves. Please watch our videos....

  294. Hi. Over the last half year, I have noticed constant decrease of the MAX pump pressure. From 9.5bar, it barely goes up to 6 now without changing any setting (he pump bypass screw underneath is tightened to the max). The water from the reservoir is not obstructed in anyway (free falling debit of almost 5ml/s). Debit is still over 5ml/s out of the group-head when the paddle is fully open. The pressure reading is similar for both the pump gauge and the group gauge (with blind basket): max 6 bar. As the pump gauge sensor is after the outlet of the pump, right before the solenoid valve that controls the brew boiler water admission, it seems to be that the issue is with the pump itself. Q1: Is my assumption correct and should I try to replace the pump? Q2: Could you please advise how could I remove the pump? It seems very well "hidden" between the front of the case and the steam boiler. I have access to unscrew the inlet/outlet pipes, but seems pretty hard to access the screw that tightens the bracket coupling with the motor. Any tips would be appreciated. Thank you
  295. 0 votes
    Q Hi. Over the last half year, I have noticed constant decrease of the MAX pump pressure. From 9.5b...... Read more answer now
    Asked by Luca on May 27, 2020 11:22 pm
    Answered by the admin

    Chances are the issue is NOT the pump as the bianca has an upgraded pump.

    Make sure the reservoir is full inserted. Push down hard on the reservoir.

    In tank mode, remove the water softener and test. If it improves, then the water softener needs recharging or replacement. If in plumbed in mode, check inbound water line pressure and any filters water softeners in place. You may need to bypass those water softeners or filters to test the machine.

    With the backflush insert inserted into the portafilter and locked into the grouphead, lift the lever for 30 seconds. It is normal for the water to exit the lower grouphead valve.Check to see if the little spount has a lot of leakage as the OPV inside may be contaminated and redirecting the water pressure to the little spout on front.

    Use detergent to backflush the group to clean the gaskets in the lower valve.

    Lastly, shut off steam boiler. In tank mode without the water softener, run descaler (or white vinegar) through the coffee boiler with the blind insert in the portafilter. 30 seconds on/30 seconds off. Repeat 5 times. Let sit for 20 minutes. Repeat 6 times. Sit for 20 minutes. Repeat 6 times and let sit for 20 minutes. Then rinse reservoir, run half a quarter tank of water through the grouphead every 10 minutes until empty.

    Hopefully one of these resolve your issue.

    A Hello again. Thank you for your answer and helpful tips. I have indeed checked piece by piece the circuit from the tank (only used it in tank mode, with soft water and without the provided cartridge) to the E61 group (I have also lubricated the camshaft of the lever with this occasion and noticed that the mushroom - although not having obvious scale deposits - had some spots where the coating is gone and brass is showing -> I will consider replacing this soon). The pressure issue was fixed by replacing the pump finally. The particular issue with my pump was the bypass plunger(19) - spring(14) assembly that the bypass screw(22) pushes into ( see numbers in image https://www.home-barista.com/forums/userpix/269fot_br_2.jpg). This assembly remained blocked in the screw, thus not pushing the valve(13) hard enough and water was taking the internal pump bypass way when pressure was building too high in he brew circuit. Eventually it should have been easy to fix, but I did not figure it out until I had another pump to compare. You live, you learn.
    Answered by the admin Thanks for the update. To date, 1st-line has not replaced any pumps on the Bianca in the USA. Hence, you may have purchased the Bianca elsewhere as we have not sent out any Bianca pumps. The flaking in the mushroom is usually caused by limescale or descaling or purified water. In the 23 years in business, we have only seen the parts you described to fail where there was limescale.
  296. My wife just asked a question regarding high altitude settings (8,880 ft.)for the Bianca V2. You mentioned in your response to her question that there would have to be a “reconfiguration of the internal LCC parameters”. Does this mean this is a physical hardware change or a software change where you can push the changes to the LCC device? In other words, would we have to wait for the next hardware version of Bianca to get these changes or we can apply them to the current Bianca V2 machine (ourselves or you guys). Thanks!
  297. 0 votes
    Q My wife just asked a question regarding high altitude settings (8,880 ft.)for the Bianca V2. You...... Read more answer now
    Asked by Mark Cesario on May 26, 2020 6:23 pm
    Answered by the admin

    Sorry, we were not clear. We are still investigating changes to the internal programming of the PID parameters which are modified through the LCC. This is not easy, and it may take a few months as some Bianca customers are helping us because 1st-line and Lelit are not physically located at high altitudes.

  298. Hello, we recently moved from sea level to an elevation of 8800 ft and have not been able to pull a decent shot from our Rancilio Sylvia up here. We tried a Rocket Appartamento, and after hours of research, tech help, and endless trials, we discovered that machine did not provide enough control to adjust for up here. Can this Lelit Bianca be adjusted for this altitude, and is there anyone there who would be able to instruct us on that? Thanks for your help!
  299. 0 votes
    Q Hello, we recently moved from sea level to an elevation of 8800 ft and have not been able to pull...... Read more answer now
    Asked by Lisa on May 26, 2020 5:28 pm
    Answered by the admin

    We suggest holding off with the Bianca for now. We are working with a customer in Denver at ~5500 feet above sea level to figure out the configurations. There will definitely need to be a reconfiguration of the internal LCC parameters, but we are trying first at the lower elevation.

    A Thank you so much for your response. We are thrilled that you have someone there actually working on a real solution to the high altitude brewing issue, as opposed to just giving us a theoretical answer! Hopefully you'll be able to figure it out soon.
    A We live in the Swiss Alps, at about 1700m or 5650 feet altitude. From a coffee boiler temp of 95° Celsius (203°F) upwards , I had sometimes vapor exiting the grouphead when flushing. Lelit advised to reduce KPc to 0.2 and KDc also to 0.2 to heat the coffe boiler less aggressively causing less overshoot. In Theory, at 203°F and our altitude water should already boil. But since then no issues with vapor at the grouphead, except sometimes immediately after warm up (the Bianca does overshoot to speed up heating) . As soon as the brew pressure reaches 0.3 bar (about 4 psi) above ambient, the boiling stops anyway. The shots are very good!
  300. I have a Bianca machine and wanted to ask if you know the spline size/pitch that is used for the flow control paddle? Im looking into making some custom wood accents for the machine would need the brass spline insert to make a new paddle that would fit.
  301. 0 votes
    Q I have a Bianca machine and wanted to ask if you know the spline size/pitch that is used for the ...... Read more answer now
    Asked by Maks on May 26, 2020 4:33 pm
    Answered by the admin

    Sorry, Lelit is not revealing this information.

  302. Hi there, I have this machine and cannot find any replacement 70L water softener filters anywhere in the USA. Can you help me source a replacement filter right away? Thanks so much!
  303. 0 votes
    Q Hi there, I have this machine and cannot find any replacement 70L water softener filters anywhere...... Read more answer now
    Asked by Kurtis on May 20, 2020 8:35 pm
    Answered by the admin

    Thanks for the inquiry. Unfortunately, the coronavirus has disrupted the shipment of some parts and the MV747PLUS water softener. In the interim, please recharge the softener.

  304. Broke removal water tank. I can’t believe this, but i was trying to clean the water filter and dropped the water tank, and to my bad luck it fell on one the hooks that attach to the machine and got a crack in it, so ? . Where can i buy the replacement? Need help urgently, so used to great coffee everyday with lovely Bianca. Please help, thankd
  305. 0 votes
    Q Broke removal water tank. I can’t believe this, but i was trying to clean the water filter and dr...... Read more answer now
    Asked by Nav S on May 13, 2020 3:36 am
    A I am sure that you will eventually be able to get a replacement. If your tank cannot be repaired...JB Weld can work wonders, you could run the machine off of a bottle. Set it up like you were going to plumb it in, and simply place the hose into a bottle sitting next to the machine. A backflow preventer on the end of the hose is suggested. Jim can probably advise on that, and can likely order you a new tank. I ran an HX machine with a rotary pump this way for years, without any issues.
  306. hi guys. what is the approximate backorder on this machine? Lelit Bianca thnx daniel NYC
  307. 0 votes
    Q hi guys. what is the approximate backorder on this machine? Lelit Bianca thnx daniel NYC answer now
    Asked by daniel moyer on May 9, 2020 3:38 pm
    Answered by the admin

    Sorry, we are expecting more mid-to late June 2020. The Lelit Bianca, being designed from the ground up, has blown away the competition, including copy cat manufacturers who do not realize that its not just the paddle and flow control that need to be copied. There are a lot more secrets in the Bianca than just meets the eye.

  308. I am looking to buy the e61 group head water DIFFUSORE part number MC930-4 DIFFUSORE E61, where can I find it.
  309. 0 votes
    Q I am looking to buy the e61 group head water DIFFUSORE part number MC930-4 DIFFUSORE E61, where c...... Read more answer now
    Asked by Sultan Zahran on May 5, 2020 6:42 pm
    A I believe that is the part number for the portafilter gasket. The Lelit grouphead dispersion screen is MC1600069L1 E61 and available on this site. MHM
  310. What grinder would you recommend to pair with the Bianca?
  311. 0 votes
    Q What grinder would you recommend to pair with the Bianca? answer now
    Asked by Matt Rathbun on May 4, 2020 2:42 pm
    A I have a Niche Zero paired with my Bianca. It is a great grinder, IMO.
    A Mazzer
  312. Hi, Does IMS shower E61200NT fit the lelit bianca
  313. 0 votes
    Q Hi, Does IMS shower E61200NT fit the lelit bianca answer now
    Asked by M013 on April 27, 2020 11:17 pm
    Answered by the admin

    Yes, it should.

  314. I start the machine every morning with a timer, in the last few days I noticed some water below the machine near the back right leg. I noticed some spillage coming from the machine (see a photo here: https://ibb.co/MpvgpL0) How should I proceed? I've purchased the machine in July 2019,
  315. 0 votes
    Q I start the machine every morning with a timer, in the last few days I noticed some water below t...... Read more answer now
    Asked by Amir Jakoby on April 22, 2020 3:11 pm
    Answered by the admin Please unplug the machine from the electrical outlet and allow to full cool down. Please remove top cover and email us a photograph of the entire top.
  316. Hi, any idea why the water indicator does not display? It used to display, but does not display anymore when the machine is low &/or no water. Any ideas? Thanks.
  317. 0 votes
    Q Hi, any idea why the water indicator does not display? It used to display, but does not display a...... Read more answer now
    Asked by Albert Sandler on April 18, 2020 7:28 pm
    Answered by the admin

    Check the black wires under the machine. Power off machine. Disconnect and reconnect each side.

    Check the float in the reservoir and make sure it is not stuck in the up position.

  318. 1stLne, Randy PIerson here again, with regard to my lelit with slow pressure and flow at the grouphead I just submitted. I feel i gave you the wrong email address, please use my corrected email address below for the following repeated “ask”: 1st Line, I have an 18 month old Lelit Bianca. It has been working great overall. I have it plumbed into BWT. The espresso tastes great and all seems fine except I feel like my water coming out of the grouphead screen (with paddle full open) is coming out reduced. My temp is 204, my PID is steady, no flash all pump action seems 100% good. When I activate the espresso handle it takes 20 seconds for my back flush register 11 bar on my pressure at the grouphead. Comparatively, when I activate the espresso dispensing lever, my pump guage indicates 11 bar immediately. The same applies for when I am using my portafilter....epresso comes out very delayed, appearing weak in flow and even when the expresso extracts slow and weak, my pressure at the grouphead can be as low as 4 bar. My conclusion is: 1) Pump is working fine; 2) water pressure can go to 11 bar at the portafilter but it can take a long time; 3) I feel there is a blockage or restricted flow that occurs after the pump and before the grouphead pressure guage. I have 3 videos I can send: 1) brewing a doubles of espresso:; 2) pumping water out from the group head that seems to be low flow; 3) backflushing with portafilter blank in first cycle taking 20 seconds to obtain 11 bar at the grouphead guage. Please let me know how I can further assist. I would welcome a telephone call, or email. You have my account information and warranty information as welll, II can send anything separately to include the videos.
  319. 0 votes
    Q 1stLne, Randy PIerson here again, with regard to my lelit with slow pressure and flow at the grou...... Read more answer now
    Asked by Randy Pierson on April 17, 2020 2:33 am
    A Randy, I would first check the grouphead screen, which I regularly clean (by prying it down with a butter knife). Once removed from the groughead, you will see if it needs additional cleaning.
    A Check your Grouphead screen (by prying it down with a butter knife). If you have detached and cleaned in 18 months, I guarantee it is restricting flow.
    A I have changed the group head screen on 2 occasions and have cleaned it once over the 18 month lelit life. I inspect it at least every 6 months with a new portafilter gasket installed. All looks very clean and within the group head inside of the screen. Remember, the flow from the group head with no screen present looks very slow as well. Another admin response to me instructed me to upload my videos, where do I upload my videos of the timing and operation of the grouphead?
  320. 1st Line, I have an 18 month old Lelit Bianca. It has been working great overall. I have it plumbed into BWT. I have backflushed and cleaned according to manufacturer recommendations. The espresso tastes great and all seems fine except I feel like my water coming out of the grouphead screen (with paddle full open) is coming out reduced. My temp is 204, my PID is steady, no flashIn, all pump action seems 100% good. When I activate the espresso handle it takes 20 seconds for my backflush to register 11 bar on my pressure at the grouphead. Comparatively, when I activate the espresso dispensing lever, my pump gauge indicates 11 bar immediately. The same applies for when I am using my portafilter....epresso comes out very delayed, appearing weak in flow and even when the expresso extracts slow and weak, my pressure at the grouphead can be as low as 4 bar. My conclusion is: 1) Pump is working fine; 2) water pressure can go to 11 bar at the portafilter but it can take a long time; 3) I feel there is a blockage or restricted flow that occurs after the pump and before portafilter pressure gauge causing slow pressure build. I have 3 videos I can send: 1) brewing a double espresso with all pressures and times; 2) pumping water out from the group head that seems to be low flow; 3) backflushing with portafilter blank in first cycle taking 20 seconds to obtain 11 bar at the grouphead gauge. Please let me know how I can further assist. I would welcome a telephone call, or email. You have my account information and warranty information as well, I can send anything separately to include the videos. Thank you!
  321. 0 votes
    Q 1st Line, I have an 18 month old Lelit Bianca. It has been working great overall. I have it plumb...... Read more answer now
    Asked by Randy Pierson on April 17, 2020 2:30 am
    Answered by the admin We are assuming you have the paddle all the way to the right. The backflush blind filter will take longer to register as the blind needs to fill with water. You may have too much space between the screen and your coffee level in the basket. This space will delay Please post the video links here so other Bianca owners and us can take a look at it.
  322. I have a Bianca and recently the pump has started to make a noticeable fluctuation noise. It seems to mostly hold pressure but my shots are inconsistent even though I am always using 18g of the same coffee, etc. I'd like to email you a video if I can?
  323. 0 votes
    Q I have a Bianca and recently the pump has started to make a noticeable fluctuation noise. It seem...... Read more answer now
    Asked by Philip on April 16, 2020 9:12 pm
    Answered by the admin

    Unusual fluctuation noises on rotary vane pumps usually result from the following:

    a) In tank mode, the water softener is impeding the flow. You can test this by removing the softener, and attaching the intake hose tothe bottom adapter as connected when the machine was first delivered. If there is no more fluctuations, then the softener needs to be recharged 2-4x per month and replaced every 6 months.

    b) In tank mode, there is an air pocket in the water softener or the hose is not properly attached. Fill water tank to above the water softener and run pump. Note where on water softener where pump changes and inspect for any holes in the water softener above that point.

    c) In direct plumbed in mode, check the water line hose for any kinks. Make sure the water line pressure is between 35 and 40 psi. Check the filter and water softener by bypassing them and seeing if the fluctuation goes away.

  324. Hi. Thanks for the response. I get about 1/2 cup before the pump turns on. Steam boiler temp is already 266F. My water is probably not too pure. It is filtered, but not RO or distilled. I kind of doubt it's limescale since the machine is not that old and I've been using the water softener cartridges, which I recharge regularly. But supposing it were limescale, what do I do?
  325. 0 votes
    Q Hi. Thanks for the response. I get about 1/2 cup before the pump turns on. Steam boiler temp is a...... Read more answer now
    Asked by Bret on April 16, 2020 3:36 pm
    Answered by the admin

    This sounds about right. Please make sure the machine is warmed up fully - meaning temperature is not flashing on the LCC.

    The hot water does exit with steam.

    The only other thing is that the knobs were over tightened and the internal gasket is sticking. The valve would need to be disassembled through the front when the machine is cold.

    Lastly, limescale can build up inside an espresso machine in as little as two weeks. We had one Bianca owner who used the tank filter, never recharged it, and had limescale in less than 4 months. Do not underestimate the damage caused by limescale.

  326. The hot water dispenser flow on my Bianca has slowed way down. It's basically a trickle when fully opened. I have removed the dispenser tip and cleaned it up (though there wasn't really any scale or anything that would impede flow). That didn't help. Steam boiler pressure is at 2.5 bar, so normal. Any thoughts?
  327. 0 votes
    Q The hot water dispenser flow on my Bianca has slowed way down. It's basically a trickle when full...... Read more answer now
    Asked by Brent Gardner on April 14, 2020 3:50 pm
    A Edit to question: Sorry. 2.5 bar was a typo. Steam boiler pressure is just a tad over 1.5.
    Answered by the admin

    The steam boiler can be too low in temperature. Try 255 degrees F. In addition, if you have scale build up OR the water is too pure, the the water level may be too high inside the steam boiler.

    If too much water, you need to open the hot water valve and see how much water fills a measuring cup before the boiler refill kicks in the pump. Close the hot water valve once the pump kicks in.

    Lastly, limescale can impede the flow of the hot water pipe inside at the bottom of the boiler. We have seen limescale build up there on all types of machines.

  328. Hi, 2 questions: a. the machine doesn't show the water level low anymore (you know that water drop indicator). It used to show it. It doesn't show this anymore. What can be the reason? b. Is there a way to make the hot water lever on the right side of the machine so the water is not as hot? Is there a way to control how hot the water when it comes out?
  329. 0 votes
    Q Hi, 2 questions: a. the machine doesn't show the water level low anymore (you know that water dro...... Read more answer now
    Asked by Albert Sandler on April 13, 2020 11:59 pm
    A The water that comes out the arm on the right hand side is from the steam boiler. You can adjust the temperature via the LCC to as low as 239F.
  330. I am a new owner of a Lelit Bianca facing a constant issue with my extractions being far too quick (12-15s for 40g out using 16-20g doses in the double portafilter). I have tried several different grind settings, including extremely fine ones, on the Niche Zero being used to grind without any extractions lasting longer than 15 seconds. Even extremely fine grinds have not been able to get longer than 15 seconds, let alone “choke” the machine. I have also tried different distribution techniques and different beans with no improvements. I have also ensured sufficient headroom in the basket by checking with a penny.
  331. 0 votes
    Q I am a new owner of a Lelit Bianca facing a constant issue with my extractions being far too quic...... Read more answer now
    Asked by Will truong on April 9, 2020 3:28 pm
    A Hello, try more experimentation with your beans, grind and dosage. I’m a home roaster and find there is a tremendous difference between bean density & roast level. Every bean we extract is fresh, rested 3 days and never over a couple of weeks after roast. Be sure to purchase only fresh beans with a “roasted on” date, not an expiration date to be certain they are fresh. We tend to drink 3 Americano’s per day. All 3 are different beans. The roast levels vary. Similar to what a professional barista does, I test every roast by pulling shots before eventually long term knowing an approximate grinder and dose setting. I keep notes and mark each bean on the canister with a weight and grinder setting. I leave Bianca settings with a 5 second pre infusion, open the paddle fully after that and keep the pressure garage around 9 bar watching the naked portafilter closely and constantly adjusting the paddle to keep the flow where I want it. I do not pay attention to the shot time. Today we have an Ethiopian light roast dosed at 20 g, Baratza Forte grinder at setting 2 k. 30 gram shot, time 90 seconds. Next a Mexican medium roast doses at 22 g, Grinder setting 2 E. 30 gram shot, time 40 seconds. The Ethiopian while less coffee is a much larger amount in the portafilter even though it is 2g less. This is due to density. All other adjustments of the shots are done with the paddle and timing. I find it’s easy to both under and over extract every bean. It’s all a matter of the roast, dose, & grind. Watch Jim’s videos on extended length shots. I often allow a shot to go well into 1.5-2 minutes when it’s tight and under extracting. It’s all good. Bianca makes the best coffee we’ve had in over 40 years “experimenting “ with countless espresso and coffee machines.
    Answered by the admin Our opinion, it is best to use 20-22 grams in a double filter cup basket. We did escalate this issue to Lelit who responded with "Probably to saturate the coffee puck we need more water. I suggest to start 1 position and try for 3 days, If it is not enough, then open one position more." Bianca 7900154-REV.00 Water flow rate adjustment - PL162T
  332. Would there be any reason why it takes 15 seconds before the extraction begins? I have made sure preinfusion is turned off. I have experimented with the grind to make it much coarser and it still takes far to long to build any pressure on the gauge or for any espresso to start flowing. It still taste good it just seems to have a long delay.
  333. 0 votes
    Q Would there be any reason why it takes 15 seconds before the extraction begins? I have made sure ...... Read more answer now
    Asked by Doug on April 9, 2020 1:52 pm
    Answered by the admin Make sure the paddle or flow control is full open at start. If near the closed position, it will take longer, especially for super fine grinds.
  334. I have a question on my lelit Bianca. I noticed the water, both from the boiler and brew head, have a metallic taste. I tested through the bwt dump valve and it seems pretty normal there. I’d assume after a few months of use any residual manufacturing flavors would have passed through. Can you offer any advice?
  335. 0 votes
    Q I have a question on my lelit Bianca. I noticed the water, both from the boiler and brew head, ha...... Read more answer now
    Asked by leo on March 31, 2020 3:40 pm
    Answered by the admin

    Yes, from our 23 years of experience, metallic tastes are resultant of the water being used. Although we cannot pinpoint the exact water, we believe water with too low of a TDS will make this occur.

    If manufacturing was the issue, it would be very widespread. However, these one offs particularly are the resultant of the water being used. Use tap water for a week, then use bottled water (that is NOT distilled, purified, not reverse osmosis) and taste test.

  336. Received the Bianca in January 2020. Pull 6 shots per week on weekends. During a shot, the water is mostly going out the drain valve at the bottom of the E61 so little to no water makes it through the puck. I am pulling the lever up as high as it goes and did a Urnex back flush last week. The problem is getting worse to the point that at 11 bar, almost no water gets through the puck. Do I have to replace the relief valve assembly below the group head already? That shouldn’t be. I guess no one is in the office anymore so no phone service.
  337. 0 votes
    Q Received the Bianca in January 2020. Pull 6 shots per week on weekends. During a shot, the water ...... Read more answer now
    Asked by David H Swedes Jr on March 20, 2020 2:52 pm
    Answered by the admin

    Sorry, we are working on a limited capacity inhouse due to the Coronavirus and employees working remotely from home. During backflushing, the grouphead's bottom spout will allow water to exit and enter the drip tray. When making espresso, if the grind is too-too fine, it is possible that all the water will be directed to the drip tray.

    First step is to coarsen the grind to where 10 bar is achieved on the grouphead gauge. If it still leaks through the spout of the grouphead, second step is to power down the machine, unplug the machine's electrical cord from the wall outlet, and allow to full cool. The bottom spout can be removed. The gasket will need to be checked for any contaminants, such as a metal shaving, embedded coffee build up, etc. Once inspected and corrected, re-assemble and test.

  338. Hi all, here are some questions after using this machine for a few months: a. Is it ok to store water in the machine if not used for a week or empty out the water b. Group Head Water Pressure is 160 grams in 30 sec, I’ve read it should be 240. Is it too low? If so, how do we increase it? c. What temp do you use? We mostly use 201-202 or so & between 199-203. d. And, the coffee never drips like on those professional videos, like dripping (i.e. water drops) dripping 1-by-1, you know what I mean, why? We tried diff beans, diff settings, etc...
  339. 0 votes
    Q Hi all, here are some questions after using this machine for a few months: a. Is it ok to store ...... Read more answer now
    Asked by Albert Sandler on March 17, 2020 10:47 pm
    Answered by the admin

    For storage up to 2 weeks, just empty the reservoir, power off machine and unplug from wall outlet. If plumbed in, unplug from wall outlet and turn off separate water shutoff valve.

    Grouphead water pressure sounds about right. IIRC, Lelit stated 110-110 mL per 20 seconds.

    The temperature is based on what tastes best for your espresso blend.

    As for the drip to drip, this depends upon your preparation. It will depends upon pre-infusion, grind fineness, and position of the paddle.

    A Follow up to my original question: is there a way to post a video of the steps taken to make an espresso for others to see, critique, review?
    Answered by the admin

    If you visit our Facebook page, we do have a Bianca owners group whereby you can share info, videos, etc.

  340. Hi do you guys recommend a smart plug for Bianca? I know you recommend at least a 1080 jule surge protector. I would like the machine to turn on before I get up. I have a dedicated 15 amp outlet for the machine.
  341. 0 votes
    Q Hi do you guys recommend a smart plug for Bianca? I know you recommend at least a 1080 jule surge...... Read more answer now
    Asked by Michael W on March 10, 2020 2:45 pm
    Answered by the admin

    We believe the Wemo smart plug is the best for the Lelit Bianca espresso machine!

  342. Hi can you direct me to the page for the largest basket/triple basket that comes with the Lelit Bianca, please? I would like to order a second one. I checked the diagram and found the number, but still can’t find the listing. Apologies.
  343. 0 votes
    Q Hi can you direct me to the page for the largest basket/triple basket that comes with the Lelit B...... Read more answer now
    Asked by Loren on March 9, 2020 5:45 pm
    Answered by the admin

    Yes, we do have these large 2 cup filter baskets for the Lelit espresso machines with 58mm handles on our web site. We also have competition filter baskets.

  344. Just wondering if I were to opt for a plumbed in machine like your Bianca, can I get by with a 1/4 water filter setup or does it have to be 3/8?
  345. 0 votes
    Q Just wondering if I were to opt for a plumbed in machine like your Bianca, can I get by with a 1/...... Read more answer now
    Asked by Jason on March 2, 2020 5:03 pm
    Answered by the admin

    1/4" would be the minimum, but 3/8th is best. The reason is that smaller diameter tubes can cause vibration of the pump. In addition, we recommend using the Lelit Bianca espresso machine in tank mode for a few weeks. Like this, we know the machine works correctly and we remove the possibilities that the machine is at fault when connected to the water line.

  346. We’re redoing the wiring in our kitchen. Does the Bianca take 20Amps? Or does it only operate in a 15A mode?
  347. 0 votes
    Q We’re redoing the wiring in our kitchen. Does the Bianca take 20Amps? Or does it only operate in ...... Read more answer now
    Asked by Ben on February 24, 2020 5:24 pm
    Answered by the admin

    The Lelit Bianca was designed for optimal performance at 15 amps. No switches to press. No plugs to change. No worry about 20 amps.

    Answered by the admin

    To clarify, you can still use a 20 amp outlet.

  348. I need to have the depth measurement between the back of the machine without the water tank until the start of the paddle. Thank you!
  349. 0 votes
    Q I need to have the depth measurement between the back of the machine without the water tank until...... Read more answer now
    Asked by Patrick on February 20, 2020 4:36 pm
    Answered by the admin Without tank in back, electrical plug sticks out ~1.25". The paddle has different positions. With the paddle in the full open or full closed position, the depth on top is ~8.75" So, about 10" depth.
  350. In the past weeks, my Lelit Bianca has started to leak from the bottom, sometimes the leak will be in the middle of the machine, and sometimes it's to the right. The leak is near where the tray meets the machine. I'm hoping that you can help with a quick fix.
  351. 0 votes
    Q In the past weeks, my Lelit Bianca has started to leak from the bottom, sometimes the leak will b...... Read more answer now
    Asked by Crystal on February 18, 2020 9:50 pm
    Answered by the admin

    Sorry to hear about this. After powering off the machine, allowing it to cool, and unplugging the electrical cord from the wall outlet, please proceed to remove the top cover. Check for any loose hoses or leaks. If you have one of the very first units, check the white elbow on top of the steam boiler. There have been a few issues where the white elbow became warmed and disconnected fromt he vacuum breaker valve. The solution is to remove the white elbow and place the silicone hose directly into the bleeder valve as is done on the latest versions.

  352. Can you program this machine to turn on with timer ? Or you it’s Manuel push button to turn on ? and how long does it take to warm up ? Thanks
  353. 0 votes
    Q Can you program this machine to turn on with timer ? Or you it’s Manuel push button to turn on ? ...... Read more answer now
    Asked by Brittany on February 17, 2020 4:37 pm
    Answered by the admin It is a manual push button to turn on. The button can be kept depressed and the machine can be plugged into a SMART timer. The smart timer we strongly recommend, which we have seen no issues to date, is the WEMO. The WEMO can be purchased at major retailers at a price lower than our cost. DO NOT ever use mechanical timers as we believe they cause issues on espresso machines. Although many electrical engineers will disagree with us, we are the ones who see more electrical damages from mechanical timers as the first question we ask is if the espresso machine was on a timer and what type.
    Answered by the admin A good warm up time is 45 minutes for both boilers. If just powering the coffee boiler, than it should be about 20-30 minutes. Of course, the warm up depends upon actual voltage in your outlet and ambient temperature.
    A I did exactly that. I purchased a Wemo. It's easy to use and works well. I have it programmed to turn on and off at selected times. Yesterday I went skiing. From the mountain, I turned the Bianca on with the app. on my phone. It was hot and waiting when I got home!
    A Yes, you can use a common timer to turn on/off your Bianca.
    Answered by the admin

    The Bianca espresso machines does not have programmer capability for turning on and off. The reason is that most espresso machines with this programming logic can only be turned off once or twice per day. We strongly suggest a WEMO smart timer. With a WEMO, the smart timer can be programmed multiple times per day as well as turned on and off from your phone.

    We do not recommend a mechanical timer as we have seen many customers with many different machines experience surges that damaged electrical components. We have not seen this yet with WEMO.

    However, it is still a good idea to put a surge suppressor with a 1080 joules rating in place for all appliances, including espresso machines and coffee grinders.

  354. Hey! I got my Lelit Bianca from you this month and I've been having an issue that I haven't found the answer to by googling. When I'm pulling a shot, I notice the group pressure gauge goes up to 10 but slowly falls down to 8 over the course of the shot without me touching anything. The paddle is always fully open and the pump pressure is showing 9-10 the the whole time. I watched youtube vids of other people using theirs and it doesn't seem to move at all unless the paddle is moved. I've tried tamping harder, doing better distribution, grinding finer etc. Would you happen to have any insight? Thanks!
  355. 0 votes
    Q Hey! I got my Lelit Bianca from you this month and I've been having an issue that I haven't found...... Read more answer now
    Asked by Cecilia on January 31, 2020 6:34 pm
    Answered by the admin

    If there is no leakage in the manual valve below the group head (not the OPV spout on the front wall), then this mostly pertains to the coffee and grind fineness. Sometimes, in the beginning, the ground coffee swells (higher pressure) and then channeling occurs forming a lower pressure.

    Remember, the gauge on the group head is the result of the pressure created by the amount of resistance from the fineness of the grind, amount of ground coffee in the basket, and the tamping pressure.

    A It’s normal for the grouphead pressure to decrease as the shot runs down- the coffee puck becomes less dense during extraction and offers less resistance, so pressure drops. If your grind and puck preparation are not great the shot will channel, run really fast, and the pressure will drop quickly.
  356. Hey guys - I have a Bianca V1 (early 2019) and I wondering if you are selling the new LCC to upgrade to V2?
  357. 1 vote
    Q Hey guys - I have a Bianca V1 (early 2019) and I wondering if you are selling the new LCC to upgr...... Read more answer now
    Asked by Thomas Backus on January 21, 2020 6:19 pm
    Answered by the admin

    This was a surprise for us when Mauro, one of the 4 brothers who owns Lelit, visited us last week on Monday and announced to us just as the shipment was being unloaded from the container Monday morning. They were keeping this a secret.

    Mauro said replacement upgraded V2 LCC units will be available hopefully by end of March. They will cost about $100 just as the price of the Version 2 went up $100, but we will have an alternative offer, as well. Please wait for details in an email from us.  The really interesting part is that the steam boiler safety valve does not need to be replaced because they already built the structurual integrity of the boiler for minimum 3 bar pressure as well as the safety valve opening at 3 bar. Lelit just amazes us how they think ahead!

  358. My 3-month old Lelit Bianca recently started leaking water during brewing and backflushing. It reaches a pressure of ~6 bar at the grouphead and then water starts streaming out the drain. Other than that everything seems normal. I pull ~10 shots a weeks and since owning I have done a water backflush once a week and a detergent backflush with cafiza every 8 weeks (so just once so far). I assume this must be an issue with a valve or seal, but I'm surprised it would happen so soon. Let me know what my next steps should be.
  359. 0 votes
    Q My 3-month old Lelit Bianca recently started leaking water during brewing and backflushing. It re...... Read more answer now
    Asked by Derek on January 13, 2020 4:34 pm
    Answered by the admin

    Sorry for the delay as there was an issue with the Q&A system. It seems the OPV (over pressure valve) may need a cleaning. A particle or limescale could be holding it open. Increase the pressure in the OPV. If it does not solve it, please let us know by calling Jim.

    A OP here - this turned out to be user error on my part. This was caused by me not fully raising the brew lever. If I make sure it's perpendicular to the machine then there is no more leakage out the drain valve.
    Answered by the admin

    Yes, after reviewing your video, the lever on the grouphead was not pulled up all the way.

  360. Hi, I was looking for a Lelit Bianca grouphead gasket on your website but can’t find it. I’d like to have a spare on hand, can you reference a link for ordering?
  361. 0 votes
    Q Hi, I was looking for a Lelit Bianca grouphead gasket on your website but can’t find it. I’d like...... Read more answer now
    Asked by Louis on January 8, 2020 6:03 pm
    Answered by the admin

    Hi,

    The Lelit Bianca has an E61 grouphead. Our Faema gasket will fit this model.

  362. Hello, I have a question about the anti scale filter and if it's needed in my case. I make my own water using a recipe with Epsom salts and baking soda in certain proportions with distilled water. It is known on the internet as 70/30 water that is not supposed to create scale. If I am only using this water for my Bianca is it necessary to have the water softener filter?
  363. 0 votes
    Q Hello, I have a question about the anti scale filter and if it's needed in my case. I make my own...... Read more answer now
    Asked by Trevin on December 30, 2019 4:25 pm
    Answered by the admin

    Sorry, we are not water experts and are unable to comment about your water. hence, we still recommend using the filter provided by Lelit.

  364. I'll be out of country for 6 months so I'm wanting to drain the boilers on my Bianca. I looked in your archive of "how-to's" and you did not have one specifically for that machine? Do you have any guidance that you could provide me? Thank you for your time.
  365. 0 votes
    Q I'll be out of country for 6 months so I'm wanting to drain the boilers on my Bianca. I looked in...... Read more answer now
    Asked by Tyler on December 5, 2019 6:46 pm
    Answered by the admin

    Sorry, we do not make instructions for each individual machine. Our basic instructions are suitable for the Bianca with the addition of leaving the paddle in the full open (right side) position).

  366. Is it possible to plumb the Bianca directly to bottle of water with no need for Flojet?
  367. 0 votes
    Q Is it possible to plumb the Bianca directly to bottle of water with no need for Flojet? answer now
    Asked by Brittany on December 2, 2019 4:28 pm
    Answered by the admin

    It is better to use a Flojet or similar style pump because double duty (pulling and pushing water) will decrease its useful life over time. In addition, since the water reservoir will be deactivated, it is important that the Lelit Bianca espresso machine does not run out of water. The reason is that the external reservoir can be empty, the boilers in the machine run out of water, and the heating element or both get damaged as the machine thinks there is a constant supply of water being in direct plumbed mode. Hence, the external water reservoir always needs to be filled, and the external pump always needs to be powered on.

    A Yes, it can be done. A rotary pump can easily pull water from a bottle. I did it for years with an HX machine. I would not put the bottle lower than the machine, though.
  368. Regarding my purchase (Bianca Espresso Machine), I just want to inform you that I live at 5,500' above sea level and I am not sure if you will need to make some internal adjustment to the machine (due to high altitude) prior to shipping the machine
  369. 0 votes
    Q Regarding my purchase (Bianca Espresso Machine), I just want to inform you that I live at 5,500' ...... Read more answer now
    Asked by Alberto Padovani on November 21, 2019 5:17 pm
    Answered by the admin

    The PID temperature adjustment capability will assist you in this high altitude scenario on the Lelit Bianca Dual Boiler espresso machine.

    A I'm at 6180ft and as the prior responder indicated, I had no issues with adjusting upon receipt. I'm making great shots and nice milk drinks after experimenting with various temp and infusion rates. I lived previously at sea level and the adjustments needed to brew at altitude were minor and mostly on the portafilter handle side.
  370. Does the Lelit Bianca Espresso Machine come with an app like the Dalla Corte Mina Espresso Machine for the Flow Control Device?
  371. 0 votes
    Q Does the Lelit Bianca Espresso Machine come with an app like the Dalla Corte Mina Espresso Machin...... Read more answer now
    Asked by Alberto on November 7, 2019 10:37 pm
    Answered by the admin

    Thank you for your inquiry. Although the Lelit Bianca dual boiler espresso machine does not have a phone app for the flow control device, the Lelit Bianca has a needle valve controlled by the wooden paddle (flow control device) which can be changed on the fly during the espresso extraction.

    From our understanding of the Dalle Corte Mina dual boiler espresso machine, there are only 5 programmed profiles that can be engaged with the lever and these 5 staged profiles can not be modified during the extraction.

    The Lelit Bianca allows infinite profiles through the use of the paddle with direct feedback on the grouphead brew pressure gauge. This simple methodology offers complete control. The reason is that as the roasted espresso coffee beans age, the oils tend to head inward of the bean with oxidation. The Bianca paddle allows instant adjustment during the extraction. The downside is a little more work reacting to creating the best espresso extraction possible. This is where absolute total control is available at a fraction of the price of a Dalle Corte Mina espresso machine, which currently sells for $8500 and was recently as high as $10,000.

  372. Is there a way to tell when the in-tank filter needs to be changed (other than tracking refills)? It looks like the Lelit 70L filter is out of stock here, any other filter we can use instead? Thanks!
  373. 0 votes
    Q Is there a way to tell when the in-tank filter needs to be changed (other than tracking refills)?...... Read more answer now
    Asked by Ben on October 29, 2019 9:52 pm
    Answered by the admin

    The counters on the tank can track the refilling of the reservoir. The water softener can be recharged 1-2x per month. It should be replaced every 6 months to avoid build up of bacteria, mold, or fungus in the filter.

  374. Sometimes when I make espresso, the pressure gauge goes to 8-9 bar, sometimes 6 bar and sometimes even 2 bar. This is with the wooden knob turned all the way to the right. I'm using 18g cofffee each time and the espresso starts coming out around 7-9 seconds. Is there a reason for the difference in pressure? is it because of the beans? I can't quite make sense of it.
  375. 0 votes
    Q Sometimes when I make espresso, the pressure gauge goes to 8-9 bar, sometimes 6 bar and sometimes...... Read more answer now
    Asked by cczl2905 on October 29, 2019 8:41 pm
    Answered by the admin

    The differences in brew pressure usually result from the grind fineness, the amount of coffee in the basket, and/or the tamping pressure. The brew pressure gauge (on the grouphead) will show the maximum pressure from the resistance in the coffee puck in the filter basket, then the paddle can reduce the flow of water and pressure of water being exerted on the puck.

    The pump pressure gauge shows the actually pump pressure from the rotary vane pump.

  376. I'm planning a move to a colder climate, and will be shipping out my Bianca in its original box and packing materials when it may be subject to freezing temperatures. I know how to empty the steam boiler, but am not sure how to empty the brew boiler. I have found a YouTube video from xxxxxxxx  which claims to apply to all machines with an E-61 group head. The procedure seems straightforward and within my grasp. Can you please confirm if this is also the recommended procedure for the Bianca, and if not, recommend a more appropriate alternative? Thank you.
  377. 0 votes
    Q I'm planning a move to a colder climate, and will be shipping out my Bianca in its original box a...... Read more answer now
    Asked by Samuel Goldberger on October 26, 2019 2:36 pm
    Answered by the admin

    Sorry, we can not always recommend procedures from other companies. We do have our own general instructions for draining dual boiler and double boiler espresso machines, such as the Lelit Bianca espresso machines.

  378. Is there a way to change the the wood features to stainless steel? If the wood features can't be changed, can they be removed to stain them to a different color?
  379. 0 votes
    Q Is there a way to change the the wood features to stainless steel? If the wood features can't be ...... Read more answer now
    Asked by Ylli on October 10, 2019 10:37 am
    Answered by the admin

    Stainless steel is not a good alternative for the paddle or knobs on the valves. The reason is that these parts get awfully hot!

    We have heard some customers staining the paddle, knobs, and feet. However, we can not guarantee a success.