Please utilize the Q&A section of the particular part or of the machine on our web site to avoid any verbal errors. There is no one person who can handle every verbal inquiry for every part. Each part inquiry takes valuable time and resources. Although most inquiries are answered in one business day, some inquiries can take longer.
Please understand this inquiry form does NOT include answers to
- inquiries on diagnostics to help you repair,
- questions on repair how-to's.
We do not carry parts for Aerobie, Bonavita, Bunn, Capresso, Cecilware, Compak, Crathco, Faema, FrancisFrancis, Grindmaster, Jura, Krups, La Pavoni Commercial, Mahlkoenig, Saeco, Sirman, Thermal Electronics, TruBru, Velox, Waring, Wega, and Zojirushi.
For Canada inquiries, please contact:
- Genius Coffee N' Espresso Equipment: 604-298-9600
- Morala Trading Inc.: Ottawa 613-230-4425 / Toronto 647-350-4090
- Caferama (Ascaso & Bezzera specifically): (787) 783-4405