Thank you for inquiring 1st-line to inquire about parts. You may have been referred to this page because we stock over 8,000+ espresso machine and grinder parts.
Please utilize the Q&A section of the particular part or of the equipment on our web site to avoid any verbal errors. There is no one person who can handle every verbal inquiry for every part. Each part inquiry takes valuable time and resources. Although most inquiries are answered in 1-3 business days, some inquiries can take longer.
Please understand this inquiry form does NOT include answers to
- inquiries on diagnostics to help you repair,
- questions on repair how-to’s.
If you are unable to self-diagnose or self-repair your equipment, we do offer optional fee-based repair services on select equipment or please contact a local professional for assistance.
We do not carry parts for Aerobie, Bonavita, Bunn, Capresso, Cecilware, Compak, Crathco, Faema, FrancisFrancis, Grindmaster, Jura, Krups, La Pavoni Commercial, Mahlkoenig, Saeco, Sirman, Thermal Electronics, TruBru, Velox, Waring, Wega, and Zojirushi. Ascaso parts are being phased out as we no longer carry Ascaso.
For Canada inquiries, please contact:
- Genius Coffee N’ Espresso Equipment: 604-298-9600
- Morala Trading Inc.: Ottawa 613-230-4425 / Toronto 647-350-4090
For Puerto Rico inquiries, please contact:
- Caferama (Ascaso & Bezzera specifically): (787) 783-4405