Privacy Policy

1st-line Equipment, LLC has created this privacy policy to demonstrate our firm commitment to your privacy on our web sites. 1st-line Equipment, LLC believes that the confidentiality and protection of our web site visitors’ and customers’ information is one of our fundamental responsibilities and greatest priorities. This is why we want you to know how we will handle information we obtain about you when you visit our site or when you make a purchase from 1st-line Equipment, LLC.

Visiting Our Website

Anytime you visit, we collect and store the following information – The name of the domain name from which you access the Internet (for example, we only store “” if you are connecting from an America Online account) and the names of the pages visited while visiting our site. We do NOT capture or store your particular user identification.

Emailing Us

If you send us an e-mail – We ask that you do not send confidential information to us via e-mail since e-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information like your credit card number, you might want to call us, fax us, or send it by postal mail instead.

We Want To Be Very Clear

We will not obtain personal information about you when you visit our site unless you choose to provide such information to us. We will never sell or distribute your information to any outside organization for solicitation purposes (unless as noted below). If you have any questions, please do not hesitate to ask via e-mail.

Payment Information

Our online store DOES NOT store full credit card information when you place an order online. When you enter your credit card information during checkout, it goes directly to the merchant bank, gateway processor, and issuing bank for verification codes. Our merchant bank will then provide us with verification codes. Our gateway processor only stores the last 4 digits for the ability to process any refunds or answer any inquiries. We may require additional verification after your order has the payment processed. In these cases, we may call you after you place order asking for your credit card information. All credit card information (except the last 4 digits) provided over the phone is destroyed within one business day of shipping the order.

Your Personal Information

We do not share or sell information that identifies our visitors personally or makes it possible for other parties to contact them directly, except to entities (a) directly associated with 1st-line Equipment, LLC in the form of strategic alliances with suppliers/manufacturers (i.e. for warranty purposes, etc), or (b) that are responsible for processing credit card payments (i.e. merchant bank for verifying your payment information for your purchase). However, we may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform with the law or comply with the legal process served on 1st-line Equipment, LLC or the site; (b) protect and defend our rights or property, the site, visitors or the public.

Order Placing

With our on-line ordering system, we will encrypt order information (except e-mail), including payment information, using Secure Sockets Layer (SSL) technology to ensure that our customers’ information is safe as it is sent over the Internet to our server. This information has limited access within our organization.


The online ordering system at 1st-line Equipment, LLC does place cookies on your browser to assure that information is being transferred between authorized parties. 1st-line Equipment, LLC does not utilize cookie information other than to track your order throughout the ordering process.

Links To Third Parties

Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites’ privacy policies may differ from those of 1st-line Equipment, LLC. We encourage you to review and understand their privacy practices before providing them with information.

1st-line Equipment, LLC reserves the right to make changes to this policy at any time but will alert you that changes have been made by indicating on this privacy policy the date it was last updated. We encourage you to review our privacy policy whenever you use this Web site to make sure you understand how your information will be used.