- We allow a ship-to address different than the billing address, such as your home, office, workplace, or relative’s/friend’s location indicating the recipient’s full name.
- Signature at delivery is required for all major metro areas and for any orders over $150 to any address.
- For security reasons/fraud prevention, our merchant bank does not accept orders placed from outside the USA, and shipments can not be redirected to other addresses, lockers, nor access points. Please note UPS does not deliver to USPS PO Boxes.
- All damages, defects, and missing items must be reported within 5 business days of delivery receipt.
- All orders are subject to a 5.5% cancellation fee.
- Please note our quick payment and shipping automation prohibit us from adding to or modifying orders.
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