Lelit PL41TEM Anna PID Espresso Machine

4.52 out of 5 based on 25 customer ratings
(25 customer reviews)

$699.00

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Featured Videos
PL41TEM Anna Overview
Treating & Preventing Limescale
Comparison of Lelit PL41EM, PL41TEM, & PL41PLUST Espresso Machines
Backflushing Basics
Steaming & Frothing Milk with the Lelit PL41TEM Anna Espresso Machine.

Frequently Bought Together

Lelit PL41TEM Anna + + + Lelit Espresso Cup & Saucer + MC972 + MC762 + Lelit PLA570V 57mm Bottomless Portafilter
Price for all: $963.93

Lelit PL41TEM Anna PID Espresso Machine

Steeping on the success of the PL41TQE, the Lelit PL41TEM Anna has an added brew pressure gauge as well as different operational switches on the front panel.

Single boiler, dual-purpose system:

  • Brass – The small 250 ml boiler helps keep a constant water temperature and facilitate the espresso coffee extraction.
  • High wattage heating element – 1000 watt heating element for quicker reaction time when cold water enters the boiler.
  • Very quick warm-up time – We clocked the warm-up time for this machine (this includes the grouphead and portafilter when locked in) to be ~10 minutes. This is mainly due to the high wattage of the heating element and small size brass boiler. We found this to be very convenient for morning warm-ups, especially when in a rush.
  • Security thermostat and security valve – For better pressure control.
  • Three-way solenoid valve – Allows immediate removal of the portafilter immediately after the espresso extraction has ceased (or when the pump switch in coffee mode is turned off).

PID display & pressure gauge:

  • PID display – Allows the temperature of the boiler to be programmed for different coffees.
  • Pressure gauge – Displays in real time the pressure during coffee extraction. You only need 9-10 bars to make espresso. This gauge will help perfect your espresso shot.

Steam/water wand:

  • Multi-purpose – Used for both steam or hot water depending on the current mode.
  • Multi-directional – Enables you to prepare creamy cappuccinos.
  • Very short wait time – The small boiler and high wattage heating element, combined with the PID controller cut the wait time from coffee to steam considerably.
  • Polymer tubing – The tubing that connects the boiler to steam / hot water valves are alimentary. They can withstand high pressure, withstand high temperatures up to 620 °F, facilitate easier repairs, and most importantly, are limescale free.

Construction:

  • Stainless steel body and frame – Polished to a mirror finish and rust-resistant.
  • Water tank visibility – There is an opening on the left side of the machine that allows you to see the water level. This is a lot easier than opening the top cover and peeking in.
  • Drip tray – The tray is made of plastic. The cover is made of stainless steel. Both are removable for easy cleaning.

Controls:

  • Power switch – Located on the back right of the unit. Not difficult to reach and also keeps it out of the way of the rest of the main controls.
  • Three-way switch – Located on the front middle of the unit. Selects between the different modes. The up position is the steam mode. The middle is hot water mode. The down is the coffee mode.
  • Pump switch – Located on the front right of the unit. Used to activate the pump for coffee or hot water mode.
  • Steam/water knob – Located on the right of the espresso machine. Allows you to control the intensity of the steam or water output.

Vibratory (Vibration) pump:

  • Efficient – 41 watts, rated up to 15 bar with air valve bypass. Only 9 bar is necessary to extract espresso, and also wattage has no correlation to longevity.
  • Cost-effective – Pumps will degrade in performance over time. Replacing a vibration pump will be less costly than a rotary vane pump.

Accessories included:

  • Portafilters – Dual spout portafilter.
  • Filter baskets – 1-cup filter basket which holds approximately 7 grams. 2-cup filter basket which holds approximately 14 grams. Pod filter basket for use with E.S.E. pods. 57 mm in diameter.
  • Tamper – A cheap plastic tamper. Manufacturers will normally include a tamper like this to keep the overall selling price of the machine low. We recommend upgrading to a better tamper.
  • Coffee scoop – A simple plastic scoop if you are using preground coffee.
  • Instructional manual.

For more Lelit equipment, please visit our Lelit brands page. If you have any questions, please reference the Q&A tab on each product page.

Brand

Lelit

Height (inches)

13.5, approximate

Width (inches)

9.5, approximate

Depth (inches)

10.5, approximate

Weight (pounds)

16

Wattage (watts)

1050

Voltage (volts)

110

Boiler capacity (liters)

0.22

Portafilter size (mm)

57

Tank capacity (liters)

2.6

Country of manufacture

Italy

Espresso Machine Warning:

  • ELECTRICAL WARNING: To avoid electrical damage to this espresso machine which is not considered a manufacturer's defect, please acquire and install a single-outlet surge suppressor rated at 1080 joules or higher. the lack of the recommended surge suppressor, the espresso machine can be damaged at the power switch, the electronics, the heating element, the pressurstat or the wiring inside.
  • WATER WARNING: To increase the useful life of and not damage your espresso machine, please use softened water. Softened water is water without calcium and without magnesium, but still has other minerals for espresso extraction. Do not use distilled water, purified water, nor reverse osmosis water as these types of water create oxidation with the metals and cause the same damaging effects as limescale.
  • DESCALING WARNING: We do not recommend descaling unless there is an issue with the espresso machine. The reason is that too much descaling can eat away at the metals and gaskets inside an espresso machine.

  1. WARNING: This is a single boiler machine. Machines in this class do not fill the internal boiler from the reservoir automatically. Since the water level drops in the boiler during steaming, you need to replenish this to avoid damage to the heating element. The only way to do this is to run water through the steam wand with the hot water switch. This does not apply when extracting espresso.
  2. Cleaning: The best thing is to run descaler like normal through the head as well as through the steam wand. This should be performed once a month. This is the minimum requirement for cleaning the internals of the machine.
  3. Use with pods: This machine is pod-capable. Please note though, shots from pods will never be as good as a pod-only machine and the pod use on this machine will not be as good as fresh consistently ground coffee used on this machine.
  4. Similar Lelit models: Just to prevent any possible rumors, we are NOT clearing out any PL41 inventory for the PL51 model made by Lelit. We will not be carrying the PL51 machine as we do not like the cheaper switches placed on this machine, plus the fact that there is no three-way solenoid valve (good to have as this allows the user to immediately remove the portafilter right after turning off the coffee switch).
  5. Maximum pump pressure: 15 bar (hint: a machine only needs 9 bar of brew pressure for an espresso extraction. Anything higher is only a gimmick started by different manufacturers many years ago to attract sales. Since a few manufacturers do this, many have followed suit).
  6. PID flucuation: Please note that during an espresso extraction, the incoming cold water will reduce the temperature in the PID display. This is normal. In steam mode, the temperature shown on the PID display will be higher than the programmed temperature.

Maintenance

Documentation

Common parts

Support links

Warranty Information

Who handles the warranty

Eligible warranty for Lelit home equipment is handled by 1st-line Equipment or representative thereof. If you have purchased your Lelit equipment from another retailer (not 1st-line Equipment), you must contact them first in order to get your equipment serviced under warranty.

What does the warranty cover

The warranty is limited to manufacturer’s defects only.

Regarding espresso machines: Limescale buildup can lead to problems with your machine. The warranty will not cover any repairs if our technicians find limescale in your machine. Although descaling can be a good alternative to remove limescale causing minerals (calcium and magnesium), we strongly suggest that prevention is the best form of maintenance. The reason is that descalers can cause wear and tear on components inside an espresso machine. This includes gaskets, o-rings, and other metal components. However, where there is a clog somewhere, descaling will be a necessity on the specified part, area, or entire machine.

Regarding coffee grinders: As with all coffee grinders, it is very important to only change grind settings when the unit is powered on and the burrs are in motion. If you do not do this, the burrs will ‘gunk’ up and require cleaning by you every time this occurs. Changing the grind settings when the burrs are not in motion will render the grinder to only produce very coarse grinds or no grinds at all. If this result occurs, this will be considered operator error for lack of following directions, and not be classified as a defective grinder.

When does the warranty expire

The manufacturer’s warranty on new equipment is good for a period of 1 year from date of receipt which covers parts. Labor warranties may vary depending on the company you purchase from. Lelit products may have an extended warranty limited to manufacturer’s defect and will specifically state the extended period of time on your receipt.

Where will my equipment be serviced

In most cases, your Lelit equipment must be sent to a repair facility. If 1st-line Equipment will be servicing your equipment, you must either ship it or drop off at our facility in New Jersey.

How do I send in my equipment in for repair

If you are inside the warranty period and have purchased it from us, please contact us. Please be ready to provide the following information: invoice# of purchase, model of equipment, and a detailed description of the issue.

If you are outside the warranty period, whether you have purchased the equipment from us or not, please order a diagnosis. Please note that wait times can be up to 8 weeks. Our technical support staff can have a back log of repairs. As an alternative we have a listing of 3rd party repair companies across the USA that can assist you.

For more Lelit parts & diagrams, please visit our Lelit parts page. If you have any questions, please reference the Q&A tab on each product page.

Please read Terms & Conditions before ordering this part or any other part on our website.

Parts Purchases
  1. Parts are non-returnable and non-refundable unless damaged in transit. Exchanges for parts "damaged in transit" are applicable so long as:
    1. You must report the damage(s) to 1st-line within the first five business days of delivery receipt.
    2. Pictures of the original box and part(s) are provided.
  2. Damages made by the customer or customer's authorized/hired repair person from improper handling or improper installation are the customer's responsibility.
  3. The manufacturer, nor 1st-line Equipment, provide any warranty or guarantee on parts.
  4. Customer agrees to waive all rights, where applicable by law, for all claims such as:
    1. Not as described.
    2. Defective merchandise.
    3. Not fit for the intended use.
    4. No longer fit for the intended use.
    5. Incorrect merchandise received.
  5. Please note we store parts in bins and can arrive with cosmetic imperfections (ie scratches, nicks, etc).
  6. Although we make our best effort to recommend the proper parts, clients agree to pay for return shipping charges for parts, including cases where errors are made in recommendations and ONLY whereby exceptions are made allowable by 1st-line Equipment, LLC in writing and with a Return Authorization Number.
Parts Support
  1. Parts purchases do not include any technical support in any form and/or instructions in any form.
  2. DUE TO THE NATURE AND COMPLEXITY OF EQUIPMENT AND NOMENCLATURE USED TO DESCRIBE PARTS, THERE IS NO PERSON AVAILABLE AT 1ST-LINE CAPABLE AND KNOWLEDGEABLE ABOUT THE 50,000+ DIFFERENT PARTS FOR ALL ESPRESSO MACHINES AND GRINDERS. BASED ON THIS, 1ST-LINE PERSONNEL ARE NOT ABLE TO OFFER ANY PARTS ASSISTANCE VIA PHONE.
  3. The purpose of the email request is to allow us time to research the part. This also creates a paper trail in case of any mistakes, or necessary clarification. We find this process works well and increases customer satisfaction since fewer mistakes being made.
Parts Descriptions
  1. Although we make our best effort to describe parts, please don't assume a part will fit your machine. Some makes and models have different versions with different parts. If you are unsure of which part to order, please use our contact page with your make and model of machine for assistance. Although we can't guarantee a part will fit because we do not have the machine in front of us, we will make our best effort to assist via email.
  2. Please note that manufacturers will source and supply parts different from the original equipment. Although we make our best effort to describe parts, changes can occur by the manufacturer without any notice to 1st-line or to you. For example, a manufacturer may initially supply 110-volt heating elements with 1200 watts but later change to 1300 or 1400 watts without notice. Another example is that an initial parts replacement may have a parker branded solenoid valve, but subsequent shipments may have Lucifer or ODE solenoids without notice. 1st-line Equipment will NOT be held responsible for any changes in the part supply, nor advertising in these types of discrepancies.
Show Terms
PL41TEM-diagram-02a
2200065 MC031 MC143
2200067 MC032 MC156
7800027 (pdf) MC037 MC182 (pdf)
AST114 MC042 MC190
CD024-466 MC043 MC191
CD348-1 MC045 MC192
CD361 MC046 MC195
CD377 MC047SIL MC196
CD458 MC048 MC197-110
CD458-1 MC049-1 MC215
CD458-2 MC050 MC230
CD487 MC051 MC238
CD553 MC053 MC268
CD630 MC056 MC312
FS072 MC057 MC313
MC001 MC061 MC377
MC002 MC072 MC378
MC002-C MC073 MC429
MC003 MC075 MC623
MC005 MC080 MC625
MC006-110 (similar) MC084-27 MC626
MC007 MC097 MC639
MC009 MC099 MC640
MC010-110 MC100 MC740-110
MC017 (similar) MC101 MC741
MC020 MC103 MC742
MC022 MC105 MC749
MC023 MC137 MC750
MC027 MC139 MX129
MC029-110 MC140 XMC011

25 reviews for Lelit PL41TEM Anna PID Espresso Machine

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      Hi, I lost my steam wand tip on Lelit Anna PL41TEM. I bought the "Lelit MC2200057 2-Hole Steam Wand Tip w/ O-rings" but the thread does not fit (wand tip is too big). Could you guide me to the proper wand tip I should buy? I don't want to buy the wrong one again because I know I won't be able to return it. Thank you.
    1. 0 votes
      Q Hi, I lost my steam wand tip on Lelit Anna PL41TEM. I bought the "Lelit MC2200057 2-Hole Steam Wa...... Read more
      Asked by 1stlineequipment on October 15, 2021 7:09 pm
      There are no answers for this question yet. Answer now
    2. Hello, I have had my machine for approximately one year. Over the past couple months, I’ve had intermittent issues with pressure. Sometimes, the machine works fine-pressure to 9 bar and I get a nice shot. Occasionally, pressure will rise to 9, then during extraction, suddenly drop to 0 or just above 0. When this happens, I’ve noticed that there is very minimal water flow from the group head. Usually, I can “fix” the problem by back flushing with a blank (water, no coffee washer) or by running a frothing cycle. No change in grind or coffee. I have a new pump and solenoid valve. Running the blank test usually gives me normal operation but sometimes I get the sudden pressure drop. Any thoughts?
    3. 0 votes
      Q Hello, I have had my machine for approximately one year. Over the past couple months, I’ve had in...... Read more answer now
      Asked by Steve on September 28, 2021 10:48 pm
      Answered by the admin

      If you have a new pump and solenoid valve, there may be a voltage issue when your outlet is under strain. A blind filter run for 60 seconds will usually show this if the heating element kicks on and the pump pressure drops. The blind filter also tells us the machine is under pressure and there are no leaks at long as the pressure reaches 9-10 bar on the gauge. At this point, it would then point to the grinder or the coffee.

      Answered by the admin

      The only other thing to check is the OPV and making sure the boiler is not emptying out. And, make sure you are refilling the boiler AFTER steaming milk as steaming creates an air pocket in the boiler.

      A I have tried the blind and it works. I have also tried a variety of coffee with consistent grind and again, it works just fine on occasion. How do I check the OPV? How to I ensure the boiler is filled after steaming? I usually steam, then switch to the hot water mode, let it get to temp, then dispense hot water for 10 seconds before switching back to coffee brew mode.
    4. My machine needs the steam valve replacing and I have seen you're guide for the PL41 however from what I understand that's the V1 mechanism and comes apart differently to the V2 valve which is 2200067. Is this technical manual something you have available as a dealer?
    5. 0 votes
      Q My machine needs the steam valve replacing and I have seen you're guide for the PL41 however from...... Read more answer now
      Asked by Angelito on September 13, 2021 12:43 pm
      Answered by the admin Sorry, we are not aware of any manuals by Lelit.
    6. was trying to change the units from C to F on Anna. 1. Machine is off 2. holding up and down buttons I turn the machine power on, let my fingers off. Instead of getting F 103 as viewed in youtube, I get a letter P. Why is this happening?
    7. 0 votes
      Q was trying to change the units from C to F on Anna. 1. Machine is off 2. holding up and down butt...... Read more answer now
      Asked by Louie on September 7, 2021 12:17 pm
      Answered by the admin There are different versions of setting this up.
    8. I am having issues with my PL41TEM machine, it appears the pressure valve is opening at too low of a pressure intermittently. How do I start a warranty claim or is this a user serviceable item that can be cleaned/adjusted?
    9. 0 votes
      Q I am having issues with my PL41TEM machine, it appears the pressure valve is opening at too low o...... Read more answer now
      Asked by Jonathan on August 19, 2021 12:37 pm
      Answered by the admin Please run a descaler with the blind filter. If the problem persists, the machine will need to be shipped in for service.
    10. Purchased the PL41TEM less than a year ago. Within the last week it appears the pump is starting to fail intermittently while pumping. During a brew, the pressure will raise to normal (green zone) for most of the shot, then sometimes will drop to zero pressure / no flow. It still makes the vibration noise so I don't think it is an electrical power issue with the switch. Sometimes cycling the pump switch on and off will recover the flow. I did a descale to see if that would help but doesn't appear to have made any difference. Does not sound like a solenoid valve issue since the valve is already open & functioning when the pressure drops. Any ideas out there? Time for a new pump already? Better ways to clean it?
    11. 0 votes
      Q Purchased the PL41TEM less than a year ago. Within the last week it appears the pump is starting ...... Read more answer now
      Asked by jonmenger on August 12, 2021 4:57 pm
      A Update - I am watching flow back into the reservoir during brew when the pressure is low. I assume this means the pressure valve that should be set to 9bar has failed?
      Answered by the admin This valve is mechanical. If it was fussed with, it can be damaged. There can also be some grit or limescale holding it open. Run a descaler through the machine and put a blind to force the descaler through the OPV (over-pressure valve).
      A Blind filter + descaler seems to have done the trick. Thank you!
    12. Looking for some guidance on converting my Lelit Anna with the PID, to Fahrenheit I followed the directions on the YouTube channel but it did not take me to the same menu
    13. 0 votes
      Q Looking for some guidance on converting my Lelit Anna with the PID, to Fahrenheit I followed the ...... Read more answer now
      Asked by Jason on July 7, 2021 4:29 pm
      Answered by the admin

      There are multiple versions of changing the temperature parameter on this model.

    14. I've had my Lelit Anna for a few months and just noticed that the steam doesn't stop as soon as I turn the pump off and close the steam valve... it kind of hisses for 5-10s, even if I close it firmly. Is this normal?
    15. 0 votes
      Q I've had my Lelit Anna for a few months and just noticed that the steam doesn't stop as soon as I...... Read more answer now
      Asked by Ken on June 26, 2021 12:43 am
      A p.s. I don't run the pump when I steam -- only afterwards to lower the temp down for a shot (with the switch in the middle position).
    16. I just decided to upgrade from plastic to stainless steel. I have the drip tray now but my old cover does not fit it, Want to upgrade from plastic to stainless steel on the drip tray.
    17. 0 votes
      Q I just decided to upgrade from plastic to stainless steel. I have the drip tray now but my old co...... Read more answer now
      Asked by jesse on June 17, 2021 12:08 pm
      Answered by the admin

      Sorry for the delay. The cover is sold separately MC643.

    18. is it possible to remove the handle on the Anna bottomless porta filter? I’m looking to replace it with a nicer wooden handle.
    19. 0 votes
      Q is it possible to remove the handle on the Anna bottomless porta filter? I’m looking to replace i...... Read more answer now
      Asked by Afthab on May 13, 2021 12:21 pm
      Answered by the admin Yes, you can but pliers will be needed to remove the old handle and the old handle will damage.
    20. When the left hand switch is turned on the pressure gauge is not going to green and machine is just humming. Purchased machine in 2019.
    21. 0 votes
      Q When the left hand switch is turned on the pressure gauge is not going to green and machine is ju...... Read more answer now
      Asked by Bethnie Morrison on May 4, 2021 2:45 pm
      A Actually, meant the right hand switch for the pump:)
    22. I purchased a Lelit PL41TEM from you a few years ago, and I just observed a missing line in the PID display (bottom center horizontal line). The machine still functions properly, but I'm concerned that this issue might be a sign of a failing PID unit. Can you inform me if this type of occurrence is a sign of a larger problem, or simply an aesthetic/display issue?
    23. 0 votes
      Q I purchased a Lelit PL41TEM from you a few years ago, and I just observed a missing line in the P...... Read more answer now
      Asked by Sam on March 30, 2021 2:03 pm
      Answered by the admin

      Usually not a larger problem.

    24. The water supply tubes (from the tank to the boiler) are dirty - can't tell if it is mineral build up or mold. I went an extended period of not using the machine, and when I filled the tank this morning, I noticed the "gunk" in both lines. How to clean? Should I replace? How?
    25. 0 votes
      Q The water supply tubes (from the tank to the boiler) are dirty - can't tell if it is mineral buil...... Read more answer now
      Asked by Steve on March 25, 2021 1:53 pm
      Answered by the admin

      Unplug machine from electrical outlet, and allow to cool down. Remove two screws on inside back by water reservoir and lift up top cover. Disconnect the hoses (remember which longer hose goes where inside) and allow to soak fully submerged in bleach overnight. Rinse thoroughly, soak in vinegar overnight, and rinse again. Re-install.

    26. Looking through the Q&A regarding descaling I came across this response from the admin. “In the past, we used to recommend descaling on a monthly basis. However, we found that over long periods of time, the descaling solution can start leaching out metals. We then shifted towards treating the water used as opposed to letting limescale build-up and then descaling. It's a lot easier and there's less down time for your espresso machine.” I am the second owner, first owner received it as a gift and used it maybe five times then sold it to me. Since owning it we have back-flushed with Urnex Cafiza every 50 shots or so, but It has never been descaled and we have not tested the tap water to verify softness level (just learned that we need to do this, so trying to correct here forward). Given that information should I descale it once and then treat the water we use here forward or no to descaling but ensure no lime scale build up and if so just treat the water? If so: - What product/process is recommended to descale? -How/where do we check our machine to identify lime scale buildup? -How do we identify if metals are or have been leaching, or does this only happen is descaling has been done? -What are the recommended ways to treat and test the water (we travel with our machine) to ensure proper pH level prior to using my Lelit PL41TEM? -What is recommended routine preventative maintenance aside from back-flushing and treating the water prior to use? -What components need to get changed at “X” months/years/# of shots during its lifetime to ensure it keeps running efficiently for years to come? Thank you in advance for the clarification!
    27. 0 votes
      Q Looking through the Q&A regarding descaling I came across this response from the admin. “In ...... Read more answer now
      Asked by ackindig on March 6, 2021 2:26 pm
      Answered by the admin

      Comments follow

      - What product/process is recommended to descale?
      -How/where do we check our machine to identify lime scale buildup?
      A. Procedure.

      -How do we identify if metals are or have been leaching, or does this only happen is descaling has been done?

      A. Lead water test. Can happen if distilled water was used. Flushing eventually remove the leaching.

      -What are the recommended ways to treat and test the water (we travel with our machine) to ensure proper pH level prior to using my Lelit PL41TEM?
      A. Water softener.

      -What is recommended routine preventative maintenance aside from back-flushing and treating the water prior to use?
      A. Wash the reservoir minimum every 2 weeks with non-abrasive dishwash soap and rinse. Clean drip tray daily.

      -What components need to get changed at “X” months/years/# of shots during its lifetime to ensure it keeps running efficiently for years to come?
      A. Portafilter gasket and dispersion screen replacement every 6-24 months depending upon usage. Dispersion screens need to be looked up on the diagrams on our web site as there are different versions for different years.

    28. I just upgraded from an ~7 year old Lelit without a pressure gauge to the Anna/PID and needless to say am eager to play with the pressure. With the blind insert the pressure gauge reads 10 bar so the factory set point of the OPV must be 10 bar. I am getting a 43-50 g shot (depending on grinder setting) from 14-18 g coffee in the double shot portafilter basket in 30 seconds and the pressure is 9.5 bar (it gets transiently to 10 bar in the beginning). Should I increase the OPV setting? If so to what value (11 bar = end of green range or 16 bar = end of scale)? Interestingly my old Lelit would choke on pre-ground Illy espresso. My new machine chokes at 10 bar if I turn the grinder knob 5-10 revolutions in the finer setting on my Fred grinder.
    29. 0 votes
      Q I just upgraded from an ~7 year old Lelit without a pressure gauge to the Anna/PID and needless t...... Read more answer now
      Asked by Hristo Houbaviy on March 5, 2021 12:47 am
      Answered by the admin

      It all depends upon the espresso blend, the grind, and the amount of coffee in the basket. Lots of parameters. Many customers want the OPV set at 9 bar which means 10 bar on the gauge. It is your machine, and you can change the OPV setting. However, we are not responsible for any damages that can occur.

    30. I purchased my Anna from you 3 years ago. It is not under warranty. The pump stopped working & I have replaced the toggle switch and pump with no success. The pump makes no sound at all when it is switched on. The boiler does get hot. This all started with a large leak during which water got everywhere inside so it is probably electrical. Can I ship it to you for repair. Thanks.
    31. 0 votes
      Q I purchased my Anna from you 3 years ago. It is not under warranty. The pump stopped working &...... Read more answer now
      Asked by Denise Di Salvo on February 26, 2021 10:27 pm
      Answered by the admin

      Yes, the machine be sent in for repair.

    32. I have a Lelit PL41TEM that I bought from your company in Jan 2019. Recently, the seal between the portafilter and the group head has started to leak. It looks like it doesn't sit flat in the group head groove. I have to re-place it by pushing with a plastic tool. It stops leaking but it gets in the same conditions after a few days. - Is it possible that we (my wife...) is doing something wrong with the portafilter? - Does it need to be replaced regularly? After 2 years seems short? - Is it still under warranty? - Is it easy to replace?
    33. 0 votes
      Q I have a Lelit PL41TEM that I bought from your company in Jan 2019. Recently, the seal between th...... Read more answer now
      Asked by Martin on February 5, 2021 6:31 pm
      Answered by the admin

      Sorry, portafilter gaskets are not covered warranty as this is a usage wear and tear item. We do have video instructions of the older model which apply to the newer ones.

    34. When I'm using the steam setting on my new PL41TEM the PID screen will turn off when the temperature gets around 124-127C. Is this normal or is there an issue with my machine?
    35. 0 votes
      Q When I'm using the steam setting on my new PL41TEM the PID screen will turn off when the temperat...... Read more answer now
      Asked by conorjuengst on January 15, 2021 1:28 am
      A Unless it changed from when I bought mine a little more than a year ago, that isn't right. Mine never turns off while the machine is on and I see it hit 140 or even a bit higher sometimes when warming up the steam.
      A I’ve had mine for 1.5 years and mine has never shut off.
      A Unfortunately, you apparently have a problem: the temperature reading on PID should continue to show rising numbers I shut off my steam at 134 c
      A Unfortunately you seem to have a problem with PID the numbers should continue to rise on the display while steaming
    36. Hello, I have a Lelit PL41TEM I received about 6 weeks ago. I followed all startup instructions, use a Lelit water softener filter, always pre-heat the machine with a full boiler and flush/wipe the grouphead after each shot. However, ~50% of the time water will not come out of the grouphead, regardless of whether I'm brewing a shot or just flushing the grouphead (but I can still hear the pump running). When this happens, if I switch to hot water mode, open the steam valve and turn on the pump, water comes through the steam wand with no issue. I usually have to switch a couple of times back and forth between hot water and coffee mode, running the pump for a few seconds each time, in order for water to start coming out of the grouphead. This does not seem normal especially for a new machine. Is this an issue with the solenoid valve not properly switching to coffee mode? And why would it work sometimes, but other times water will only flow through the hot water/steam wand? Thank you in advance.
    37. 1 vote
      Q Hello, I have a Lelit PL41TEM I received about 6 weeks ago. I followed all startup instructions, ...... Read more answer now
      Asked by Benjamin on January 13, 2021 1:03 am
      A What you are experiencing is certainly not normal. My guess would be that it could a bad solenoid, a bad toggle switch, or loose wiring. Can't really be sure based only on the symptoms so I would suggest first troubleshooting with a voltmeter/ohmmeter to determine what is failing. Takes a bit of patience to diagnose intermittent problems but its usually better than just replacing parts unnecessarily on a hunch. I have been using my PL41TEM almost daily for several years with no problems so can't speak from actual experience. Good luck.
      A If it’s brand new, you may want to contact the company and return it for a new one. That is not normal!
      A There are some people at 1st Line that really understand these machines and repair them all the time. I'd call them for advice. This is likely some part malfunction. Just a thought. Try things without the softener filter attached, maybe it's restricting the water intake.
      A I am having the exact same issue you are having. I have had my machine for over a month. I've already contacted 1st line and they have been helpful in trying to figure it out. We've done all kinds of testing. As of right now, they think something is in the black box (their wording) and has sent me some Dezcal to use in the system to see if that works.
    38. I need to replace the heating element in my PL41 TEM. Can you provide me with all necessary part ordering information? I believe I need the element, and 2 small seals for the connector ends, and 1 larger seal for the group head. Also, on your site it looks like the element might be out of stock, is there a lead time on this?
    39. 0 votes
      Q I need to replace the heating element in my PL41 TEM. Can you provide me with all necessary part ...... Read more answer now
      Asked by Andrew on December 22, 2020 5:59 pm
      Answered by the admin

      Hi,

      Here is a link to the parts diagram. There are links that go directly to the part. Here are some parts you may need:

      We have an order with the manufacturer, but unfortunately, with everything going on today we don't have an ETA.  Please add your email to the waiting list and you will be notified once we receive them.

    40. I need parts for my PL41QE. They are: Valve Body: MC214 Valve Stem: MC216/41 I see the valve stem on your web site, but not the MC214 body. Is it possible to get the part?
    41. 0 votes
      Q I need parts for my PL41QE. They are: Valve Body: MC214 Valve Stem: MC216/41 I see the valve st...... Read more answer now
      Asked by Phil on December 22, 2020 5:15 pm
      Answered by the admin

      Sorry, Lelit has discontinued some parts.  There are notes on the pages and here for the valve bodies.

    42. Can the plastic knob on the steam valve shaft be safely removed and replaced with another knob? There is no technical issue here, I just feel a metallic knob would look better, and I have plenty lying around. I don't, however, want to go tugging on the knob if it's somehow firmly attached to the shaft and inadvertently break it.
    43. 0 votes
      Q Can the plastic knob on the steam valve shaft be safely removed and replaced with another knob? T...... Read more answer now
      Asked by Brendan on December 2, 2020 9:23 pm
      Answered by the admin

      Sorry, we are not aware of any alternatives.

      A Mine came off recently quite by accident, and was easy enough to line up and pop back on. The underlying metal the existing plastic knob attaches to has a ‘D’ shape, for what it’s worth.
    44. I just purchased a Lelit Anna PL41TEM. I'm having a problem with the puck sticking to the shower screen, and not staying in the Portafilter when I remove it after making an espresso. I've tried a 14 g dose as well as a 16 g dose. And adjusting my grind as well, while trying to maintain a proper extraction. I've also tried removing the portafilter immediately after the shot is completed as well as leaving it in for a period of time. Could you please give me some advice for this problem.
    45. 0 votes
      Q I just purchased a Lelit Anna PL41TEM. I'm having a problem with the puck sticking to the shower ...... Read more answer now
      Asked by Lawrence on November 30, 2020 4:43 pm
      A I have the exact same issue, however, it only seems to occur if I leave the pf in a few minutes after pulling a shot. If I remove it directly after pulling a shot it usually stays in the basket. When it's stuck to the screen I pull the pf out enough and dislodge it with my finger so the puck drops into the pf. I could be wrong on this but it seems the three-way solenoid valve isn't doing that good of a job drying the puck. It dry's the puck for sure but just not enough. I never had this issue with my Breville barista express now matter how soon or long I left the pf after pulling a shot.
      A I have the issue too, but for me it depends on the coffee. Some coffees leave a puck that consistently pops out and the portafilter screen is clean as a whistle (Chromatic Shadow Puppet is one), others leave residual grinds.
      A Maybe it’s the beans you are using. If they’re too oily that could be the reason for the sticking. I rarely have this problem. And sometimes I don’t remove the PF immediately, sometimes I leave it for 10 minutes.
      A Same issue about 90% of the time! Dislodge the portafilter and lower about 1/2 inch and flip on the pump for just a sec and the puck will drop right down into the portafilter! That is what I do and seems to work well. Blessings!
      A Haven't figured out why it sticks, doesn't seem to matter how long I wait, how full basket, type of coffee etc. I just give the portafilter a slight side wiggle as I lower it after unscrewing it and it drops it back in basket every time.
      A I used to get that once in a while too. I don't think it hurts anything. You do need to clean the dispersion screen with a brush after each shot to make sure old grounds aren't affecting your shot. I got a Lelit bottomless portafilter that comes with a 20g. basket, so when I put 16 or 17 g. in it's not jammed up against the dispersion screen.
    46. I'm interested in the Lelit Anna PL41TEM but was wondering if you all know about any lead content in the brass parts of this machine. I know that many machines use brass parts and have some risk of very minor lead exposure, but wanted to check if you have any information on this, given that the boiler is made of brass. I noticed that it is also recommended to not descale this machine very often - is that because there is some risk of lead corroding out of the boiler or other parts?
    47. 1 vote
      Q I'm interested in the Lelit Anna PL41TEM but was wondering if you all know about any lead content...... Read more answer now
      Asked by Ben on November 30, 2020 1:40 am
      Answered by the admin

      Hi,

      Here is a document from Lelit about the metals used for their boilers: Heavy Metals Migration.

      In the past, we used to recommend descaling on a monthly basis.  However, we found that over long periods of time, the descaling solution can start leaching out metals.

      We then shifted towards treating the water used as opposed to letting limescale build-up and then descaling.  It's a lot easier and there's less down time for your espresso machine.

    48. Any update on when the reservoir for Lelit PL041QE will be in stock? Or is there another water tank that would fit?
    49. 0 votes
      Q Any update on when the reservoir for Lelit PL041QE will be in stock? Or is there another water ta...... Read more answer now
      Asked by Sarah on November 16, 2020 6:47 pm
      Answered by the admin

      Sorry, we do not have an ETA.

    50. Can a 3 cup basket be purchased for the Lelit PL41TEM. Or do you have to purchase a bottomless portafilter. If so what would the largest dose that will fit in a bottomless.
    51. 0 votes
      Q Can a 3 cup basket be purchased for the Lelit PL41TEM. Or do you have to purchase a bottomless po...... Read more answer now
      Asked by lj latorre on November 16, 2020 4:05 am
      Answered by the admin

      Sorry, we are not aware of any 3 cup basket fitting the spouted portafilter. At this time, we are not aware of any 3 cup baskets for the bottomless at 57mm diameter.

    52. I need tubing to connect part MC073 to the boiler on an Pl41tem Anna. I am unable/unsure which part to order
    53. 0 votes
      Q I need tubing to connect part MC073 to the boiler on an Pl41tem Anna. I am unable/unsure which pa...... Read more answer now
      Asked by James Robanske on October 28, 2020 11:56 pm
      A 1st-line has a diagram and parts page; my machine is new so I haven’t had to replace anything yet. If you can’t find the tubing on their site they have a contact link to connect with service department where someone should be able to help you.
      A BTW, I can't find a part number for the tubing on the parts diagram and when I try to ask 1st line for help, all they do is direct me to this Q&A page.
    54. I can’t seem to froth my milk to the correct consistency no matter what I do. I’ve tried many techniques and watched several videos, and every time it just results in basically hot milk. Any advice on how to froth the milk for a good latte texture?
    55. 0 votes
      Q I can’t seem to froth my milk to the correct consistency no matter what I do. I’ve tried many tec...... Read more answer now
      Asked by Pamela on September 14, 2020 2:05 am
      A I think about it this way: (1) the milk has to roll in the pitcher much like a pot of water on a rolling boil the entire time - no roll and you aren't introducing air, and (2) you move the wand deeper or shallower to adjust how much air you put into it. You achieve the roll in the milk by the angle and position of the wand, I find putting the wand in on a slight angle, off center but not too close to the edge is ideal, but just play with it until it looks like the milk is really moving around, and don't be afraid to open the steam valve pretty much full on, and as for (2) I tend to add more air with a very shallow depth at first then go deeper to kind of work the air into the milk to get that ideal, white paint texture. The sound changes depending on how much air you are adding, and when you are almost about to pull the wand out of the milk and make a mess, you are putting the most air in.
      A I too had many problems frothing milk in the past, which I think explains why the turbo-frother was invented, and is a feature of many low end machines. The secret of frothing, and what the turbo frother does, is to mix in atmospheric air with the steam from the nozzle (exploitation of The Bernoulli effect). To do this without a turbo frother, you need to hold the tip just at or below the surface of the milk at an angle. What happens is atmospheric air gets mixed in with the steam, creating greater volume. If you get spattering, you are holding the tip too high, if you get a roiling effect at the surface, it’s just right. Holding the tip too deep just gives you hot milk.
      A Keep the tip just barely below the surface to get some bubbles mixed in. Not too much but enough for a little hiss. Once they are formed and the milk is warm, then put the wand further under the surface to mix it up more. Artisti Coffee Roasters on YouTube has a good video on this. You can practice the technique with water and dish soap. https://youtu.be/VCCcZ619-TM
    56. My new Lelit PL41TEM Anna PID espresso machine was delivered today, but when I opened it, the box had a notice that said the manufacturer tested my unit and that there could be residual water still in it. Is this normal? Isn’t standing water for an extended period of time not good? What if after 48 hours the water is still there?
    57. 0 votes
      Q My new Lelit PL41TEM Anna PID espresso machine was delivered today, but when I opened it, the box...... Read more answer now
      Asked by Pamela on September 4, 2020 4:50 pm
      Answered by the admin

      Most water is removed, but there can be some residual that is not removed.

      A Rinse out the plastic water tank, fill with water, and pump some water through the empty portafilter and steam nozzle. After that you are good to go.
      A It will be fine....
    58. Hi! I have the Anna PL41TEM, bought 2 years ago. I have enjoyed the machine and have been very happy with it. I noticed the leaking from grouphead and have replaced the gasket every 6 months. However, since the last couple of weeks, the water is leaking at grouphead and I have replaced the gasket, but still I find the water leaking into my shot. I'm lost on what else I can do to fix this leak at the grouphead, while extraction. The portafilter is also really tight when it twist it in place, and barely reaches the perpendicular position compared to the machine, for extraction
    59. 0 votes
      Q Hi! I have the Anna PL41TEM, bought 2 years ago. I have enjoyed the machine and have been very ha...... Read more answer now
      Asked by Lakra on September 1, 2020 11:43 am
      Answered by the admin

      Leak may be coming from inside. Otherwise, grind may be too fine.

      A This happens to me too whenever I put too much coffee in the portafilter (same problem in my Rancilio Silvia). The portafilter can’t twist completely into place because the coffee puck hits the screen before the edge seals against the gasket. The water then leaks over the gasket. Try reducing the amount of coffee slightly, I think that will solve your problem. My gaskets last for years.
      A I get this too sometimes. For me the double basket holds 16g. just barely. As the admin said, you may have a bit too much coffee in there. Also, if there are any coffee bits on the rim of the portafilter or on the gasket, it might not seal completely and water will spray out to the side. I don't think it hurts anything. I just clean the gasket thoroughly with a damp paper towel or a sponge and then clean it briefly with a grouphead brush after every shot.
    60. I had one question, and please excuse my ignorance if it is a nonsense question as this machine is my first foray into espresso. On the tip of the steam wand (the part you can screw off) the black O-ring was pinched between the metal when it was screwed closed originally, causing it to bulge a bit. When I unscrewed the tip to fix it the O-ring is a bit frayed from being trapped and as a result a little bit of water leaks out when steaming. I would love to get a replacement, or if it's like a 10 cent piece i can get at any hardware store I don't really mind picking one up, I wasn't sure if there was a specific "food grade" version of them or anything. Also if it is normal for a slight leak from this area just let me know!
    61. 0 votes
      Q I had one question, and please excuse my ignorance if it is a nonsense question as this machine i...... Read more answer now
      Asked by Chris on August 19, 2020 5:33 pm
      Answered by the admin Just a little (one wrap) plumbers tape will usually do the job.
      A Hi, I recently purchased the same machine & I too wondered about that bit of black o-ring caught caught in between the pipe and the steam tip... seems like 1st-line should make them available since this is common (if minor) problem
    62. My machine is about a month old, and I've been backflushing weekly as recommended. After my most recent backflush, I have noticed that a large amount of steam leaks out of the group head when I turn the boiler to steam mode. I took off the top and it doesn't look like any of the hoses are disconnected. Is there anything else I should look for?
    63. 0 votes
      Q My machine is about a month old, and I've been backflushing weekly as recommended. After my most ...... Read more answer now
      Asked by Francis on August 5, 2020 2:57 pm
      Answered by the admin

      Too much back flush detergent can make the solenoid valve stick open. Use less detergent next time. Use the backflush disk with water only to try and clear the excess detergent inside the valve.

    64. Are the double walled baskets that come with the Lelit Anna with PID straight walled? If not , do you have a 57 MM straight walled single and double basket ?
    65. 0 votes
      Q Are the double walled baskets that come with the Lelit Anna with PID straight walled? If not , do...... Read more answer now
      Asked by Christopher on July 31, 2020 7:08 pm
      Answered by the admin

      Please where did you read they are double walled? From what we wrote, they are not double walled.

      Second, they are typically not straight walled.

    66. Are the double walled baskets that come with the Lelit Anna with PID straight walled? If not , do you have a 57 MM straight walled single and double basket ?
    67. 0 votes
      Q Are the double walled baskets that come with the Lelit Anna with PID straight walled? If not , do...... Read more answer now
      Asked by Christopher on July 29, 2020 5:09 pm
      A The double shot basket is not straight walled. It is straight walled until about 2/3 of the way down. I notice I don’t have an issue with tamping if I use more than 15g coffee. The only other 57mm baskets I have found are unic precision baskets.
    68. I Have The PL41 TEM purchased in 2014. Been a great machine....I use filtered water, regular descale/Backflush, etc. Lately I'm not getting the same pressure(been using the same ground coffee and routine for years) and the pump sounds a little different. Also when I use the blind filter the pressure will only reach 11 BAR. Is the pump going bad, and if so how hard is it for me to replace....and which part?
    69. 0 votes
      Q I Have The PL41 TEM purchased in 2014. Been a great machine....I use filtered water, regular desc...... Read more answer now
      Asked by James Allen Andrews on July 23, 2020 5:22 pm
      A You only need 9 bar, so what you are complaining, it’s a cheap machine, buy expensive one, $5K or more, problem solved
      Answered by the admin If the blind filter is showing 11 bar on the gauge, there is nothing wrong with the machine. This 11 BAR pressure is showing that the pump can achieve the minimum 9 bar which is needed to make espresso and the 11 BAR pressure is showing the over pressure valve (OPV) is working correctly. The pump can make different noises dependent upon the resistance created by the grind fineness, amount of coffee in the basket, and tamping pressure. Unfortunately, this is not a machine problem, but a grind fineness problem.
    70. On my Lelit Anna no matter what the type grind or the amount of coffee in the porta filter the pressure gauge only reads 8, which is the lowest part of the pressure readout. Even when I have ground the coffee too fine and it is barely dripping out of the machine the pressure is only at 8. Is that correct? It seems that ideally the pressure should be at 9 or 9.5, which is the center of the green indicator on the pressure gauge. As many times as I have used my Lelit, I have never seen the pressure above 8. Is there a way to increase the pressure and would you advise doing that?
    71. 0 votes
      Q On my Lelit Anna no matter what the type grind or the amount of coffee in the porta filter the pr...... Read more answer now
      Asked by Mitch Dubin on July 8, 2020 8:11 pm
      A My Anna pressure gauge is right in the middle of the green zone when the grind is perfect and the double shot takes about 25 seconds. You have a defective pump or a defective gauge, I hope you are still under warranty. Editor's Note: This may not be true. A defective gauge usually does not move at all. A defective pump can be tested by using the blind. It could also be the OPV is partially stuck open or was modified. Lastly, it is mot likely the grind fineness.
      A Got the same problem on mine. I bought it in may 2020. The pressure never go up more then 8 bar even if I grind my coffee too fine. Have you found the problem ? thanks.
    72. Can I use pre ground coffee with this machine or do I need a diff basket. If so which one can I order ? Also can this plug into a reg 120v outlet. I read u need a surge protector too
    73. 0 votes
      Q Can I use pre ground coffee with this machine or do I need a diff basket. If so which one can I o...... Read more answer now
      Asked by Jay on July 7, 2020 5:09 pm
      A Yes, this machine does not have a built-in coffee bean grinder.
      A You could theoretically use espresso grind coffee, though it somewhat defeats the purpose of home espresso-making. (Preground coffee does lose significant volatile flavor compounds over a short interval after grinding.) Also, since control over brewing is largely based on the fineness of the grind, you'll have very little control if the grind you purchased is slightly too coarse or too fine, and you end up brewing espresso that's either under- or over-extracted. I have found the Lelit Fred grinder to be a quite acceptable pairing with this machine, in the $250-300 range, probably about as low as you can go, price-wise and still get acceptable results. My grinder has lasted 7 years, with no problems. If you are a beginner looking for a very forgiving machine that doesn't require much fussing with grind or tamp force, a pressurized portafilter machine may make more sense for you--though all higher-end machines work with non-pressurized filters (as does this Lelit). You can get an espresso shot that's quite acceptable to the average coffee drinker, using a pressurized portafilter (particularly if you are planning on using the shots in milk-based drinks (IMHO). You can't get great espresso this way, but it's easy. Yes, you can plug this machine directly into a 120V outlet, I see no need for surge protection and do not use a surge protector for my unit. I do of course have GFCI circuits in my kitchen, to protect me in the event of any water/electric current contact.
      A In my opinion, you will need to grind your own coffee, using a fairly high-end grinder, because espresso shots should time out to about 25 seconds. If the grind is slightly off, you will get either a very fast shot, which will just be strong coffee, or just a drip-drip because the coffee will act as a dam. I find I need to adjust the grind frequently, based on the brand of coffee, humidity and temperature. I previously owned a Saeco with a pressurized portafilter that will work with pre-ground coffee, but that machine is no longer on the market.
      A To person above that had the Saeco with pressurized portafilter - I have a Saeco Barista in perfect condition and I'm looking at upgrading to the Anna PID. I'd be curious to hear about your upgrade experience and thoughts. Thanks.
    74. I had a few questions regarding the Lelit Anna PID espresso machine. I'm looking to purchase my first espresso machine, so apologies if I use some incorrect terminology. Does the Anna come with the OPV set to 9 barr out of the box? I've been searching a bunch of different machines, and for some like the Gaggia Classic, I've read about mods to bring the pressure down from 15 to 9 barr. I'm wondering if this process is something that can be avoided with the Anna.
    75. 0 votes
      Q I had a few questions regarding the Lelit Anna PID espresso machine. I'm looking to purchase my f...... Read more answer now
      Asked by Ali on June 22, 2020 6:01 pm
      A I recall that the OPV was in the 12-15 psi range out of the box. I easily adjusted it down to 8 psi. Some would argue that there is no need to do that and I can not say I know better. I just did it anyway.
      A Oops. I should have said BAR and not psi in my previous answer.
      A Yes it’s set to 9 bar and it’s up to 15 bar...
      A On my model, the pressure gauge will get to 12 bar if I grind the beans too fine. In this case the coffee just drips from the portafilter, but also I do not notice water accumulation in the drip tray from a triggered OPV. When ground perfectly, I find the pressure gauge registers 9 to 10 bars (green zone) and the double shot takes about 25 to 30 seconds. I strongly advise you not to tamper with the OPV. The Lelit Anna has the three most important features you should look for in an espresso machine: 1) 2 way solenoid valve to relieve pressure in the head after a shot 2) PID temperature control so the water is always at the ideal temperature and 3) pressure gauge so you can see if you are over or under grinding your coffee. BTW, since this is your first machine, you should know that espresso is very sensitive to grind, you must always grind the coffee yourself and you need a pretty expensive grinder to get it right.
    76. One of the LEDs has gone out on the associated PED. Please instruct as to how I go about replacing this under warranty.
    77. 0 votes
      Q One of the LEDs has gone out on the associated PED. Please instruct as to how I go about replacin...... Read more answer now
      Asked by Mitchell on June 15, 2020 6:18 pm
      Answered by the admin

      Please use the contact us/need help https://www.1st-line.com/contact-us/ to provide your order details and description of problem. Make sure that it does not work in both coffee and steam modes. The reason is that if it works in one mode, it may not be the LED.

    78. Is the Letlit P41TEM Anna PID a semi automatic machine. Is the PID similar to the Breville as it preinfuses and controls temp before extraction?
    79. 0 votes
      Q Is the Letlit P41TEM Anna PID a semi automatic machine. Is the PID similar to the Breville as it ...... Read more answer now
      Asked by Jay on June 15, 2020 4:04 pm
      A I owned the Breville Infuser 840xl single boiler, and replaced it with the Anna PL41TEM. Pluses for the Breville: preinfusion is not a feature of the Anna. Can't say I notice the difference in the final product Automatic filling of the boiler isn't a feature of the Anna. If you forget to refill the boiler EVERY time you steam, you're at risk of burning out the heating element on the Anna. (If you try to steam a quart of milk all at once, you'd also be at risk of burning out the heating element, though why you'd ever need to do that isn't clear to me) Replaceable water filter is not a feature of the Anna. Automatic cleaning cycle is not a feature of the Anna. On the Anna, you have to flip the switch on and off half a dozen times every few weeks to do the cleaning manually. Automatic descaling cycle isn't available on the Anna, though descaling isn't necessarily recommended if using soft water in the machine. Advantages of the Anna, and the reasons I made the switch: PID on the PL41TEM has a visual display of the boiler temp--no guesswork as to whether the machine has properly heated up, or returned to the correct temp after steaming. Pressure gauge is calibrated in BAR, rather than the uncalibrated "espresso range" on the Breville Service on the Breville was a nightmare, unless you are comfortable shipping your machine back to the factory when it breaks, which it will, no guarantee you'll get your own machine back, either, they can ship you an equivalent refurbished machine at their discretion. NOBODY carries replacement parts for the Breville, and they are not available online, so you won't get the machine fixed at a local repair shop. Breville is not designed to be easily repaired at home, the assembly screws on my unit had corroded and locked after 3.5 years, making disassembly and home repair impossible. (Replacing the vibratory pump on the Breville wasn't difficult at the two year mark, and generic pumps are available online, but access to the pump on the Anna looks easier, and this is a common repair need on these machines after a few years. Full disclosure, I've had my Anna machine only for 12 months, and it hasn't needed repair. But many repair parts are readily available, on the 1st line site, and the machine is very similar to the Rancilio Silvia, which is widely repaired in local shops.) Steaming speed is about the same on the two machines. Wand design is similar on the two machines. Coffee quality is fairly similar on the two machines, to my possibly less than optimally sensitive palate. Bottom line: unless you won't remember to refill your boiler, the convenience of the additional automatic features of the Breville are outweighed by the advantages of the PID and pressure display on the Anna. If you don't have any local repair facilities where you are, and you wouldn't consider DIY for repair projects, then maybe the service issues on the Breville that drove my decision to switch to the Anna may not apply.
      A No pre infusion unless you do it manually. This is a very hands on machine. Not a semi auto. Here is link to my video walking you through the basics of this machine. https://youtu.be/5vDm3zNww8o
    80. Hi I bought the Le'Lit espresso machine from you a few years ago and am now getting a leak from my steam wand whenever I turn on the pumps in my machine. The model is the PL41TQE/110. Can you please advise what I might look for in the machine to fix it myself?
    81. 0 votes
      Q Hi I bought the Le'Lit espresso machine from you a few years ago and am now getting a leak from m...... Read more answer now
      Asked by Daniel on June 11, 2020 6:05 pm
      Answered by the admin Leak wand at the joint to valve or the tip? You may need to descale your machine through the wand. Otherwise, if the valve is damaged from limescale, you may need service to replace the valve or stem.
    82. I have a new Anna PL41TEM. The quality of coffee is great. When I set the PID to 90 or above, it works well, but I want to brew at 89. Oddly, it takes longer to heat up to 89 than to 90. After pulling the first shot, the temp shoots right up to 93, then it takes a fair amount of time to cool back to 89. Can you explain this behavior?
    83. 0 votes
      Q I have a new Anna PL41TEM. The quality of coffee is great. When I set the PID to 90 or above, it ...... Read more answer now
      Asked by Eugene on June 8, 2020 3:00 pm
      A Rather than explain the various reasons for the overshoot of temperature after ending the shot or how to adjust the PID to reduce it, I suggest the following: After stopping the shot, power off the machine for 5-10 seconds and turn it back on. This will reset the PID so it is no affected by the initial large and fast drop in temp. This works for me.
      A This is normal behavior for this machine, and was a surprise to me, but I assumed this is just how the PID worked. I only really got an understanding of it by looking at the orange LED on the front, which tells you when the boiler heater is off. When you are pulling the shot, initially the temperature sensor detects no change in temperature (and the LED stays on/boiler off), but as the boiler empties the temp goes down and the heater turns on/light goes off. When there is a larger discrepancy between the boiler temp and desired brewing temp, the heater will stay on for longer intervals (and the LED will stay off), which results in later overshoot of the temp. Since the heater coil is much hotter than 100 degrees, and residual heat conducts to the water in the boiler, temp of the water in the boiler rises even after the boiler power is off (This will be less of an overshoot than if you didn't have the PID, but still an overshoot). There's a graph of this behavior on the 1st-line site here: https://www.1st-line.com/technical-support/lelit-technical-support-page/pid-overview-lelit-pl41-anna-pl60-diana-models/ Maybe someone with more knowledge can explain why it takes longer to heat to 89 than to 90--it must be a result of the specific programming of the PID function as it relates to programmed temp.
    84. HiI recently just bought this espresso machine and I am having an issue with the steam knob. When I am twisting the knob I am not able to get the steam to start coming out. I was wondering if there was any recommendations you guys have to fix it?
    85. 0 votes
      Q HiI recently just bought this espresso machine and I am having an issue with the steam knob. When...... Read more answer now
      Asked by Jake on May 29, 2020 4:10 pm
      Answered by the admin

      Sorry, you did not indicate if this was purchased new or used. The knob may be broken, the steam wand stem may be stuck, there may be a blockage in the valve, or the steam tip is clogged.

    86. Hi, I have an Anna Espresso machine and I am very satisfied with it. I am using in a daily basis, but now I will not use it for 2 weeks due to some holidays. Should I do some extra mechanism to keep it healthy and when I start use it again it will be the same? I am worried about the water in the boiler tank. Should/Can I empty it? Thanks in advance
    87. 0 votes
      Q Hi, I have an Anna Espresso machine and I am very satisfied with it. I am using in a daily basis...... Read more answer now
      Asked by Joe Smith on May 27, 2020 12:29 pm
      Answered by the admin

      Just empty the reservoir and keep the steam wand knob in the open position.

    88. I have a 6 month old Anna (PL41TEM) purchased from you that has an issue that I hope is easily fixed or explainable. The machine has been working flawlessly since I got it in Jan 2020. Today, I turned on the machine and wanted to run water thru the portafilter without coffee. I flip the coffee switch, I hear the pump run, but nothing comes out of portafilter. I switch to steam and steam will come out of the wand. I have been using the filter that came with the machine in the water tank. I have made no changes to the PID other than changing the temperature when I first got it. Any ideas? Operator error?
    89. 0 votes
      Q I have a 6 month old Anna (PL41TEM) purchased from you that has an issue that I hope is easily fi...... Read more answer now
      Asked by Barry on May 22, 2020 3:37 pm
      Answered by the admin

      Please do not use steam mode, nor leave the machine for more than 2 minutes when there is a water pumping issues. The reason is the boiler heating element can burn out.

      Please remove any water softener attached and test through grouphead.

      If water exits the grouphead, then the water softener needs recharge or replacement. If no luck, then test with water through the steam wand by opening the steam wand valve knob and depressing the water switch and pump switch.

      If no water comes out of the grouphead nor the steam wand, then the pump may have an air pocket. Follow our procedure to remove.

      If water only comes out of the steam wand, then the grouphead solenoid valve is clogged or defective. First, without any water softener in reservoir, backflush and test. Second, descale machine. Third, unplug machine from electrical outlet and allow to fully cool. Remove top cover by removing two screws on back top below reservoir lid and check if wires are connected to the black box on front right of machine. Lastly, the black solenoid valve may have gone defective which is very unusual.

       

    90. Purchased this in July- The rubber grommet on the top of the steaming wand has broken off with normal use. Is this part replaceable? Would this be covered under warranty?
    91. 0 votes
      Q Purchased this in July- The rubber grommet on the top of the steaming wand has broken off with no...... Read more answer now
      Asked by Brett on May 19, 2020 4:17 pm
      Answered by the admin

      Sorry, we are unsure which one you are referring to. The wand usually has o rings. Please note the specific location and connection points. ie steam tip to wand, wand to holding nut, etc.

      As for warranty, it depends. If normal wear and tear or rough handling, gaskets and o-rings are not covered.

    92. Recently purchased an anna from you guys. I let the steam get up to temperature, the light comes on, and I get steam for a little over 10 seconds. I can send a video if you'd like. thx
    93. 0 votes
      Q Recently purchased an anna from you guys. I let the steam get up to temperature, the light comes ...... Read more answer now
      Asked by Jungerman on May 12, 2020 5:42 pm
      A Question for you: what does the pid show as the temp when your light stays on constant?
      A What is exactly the problem, the way I read it is you telling us that it stop? Can you tell us more.
      A Make sure you're not turning the pump on. Just turn the steam knob on the side.
    94. Hi there. We have a 10yr old Lelit purchased from you. Has been an amazing machine. Never had a real issue with it. do a bit of maintenance on it from time to time. We have it on a timer so it heats up just before we wake up. When I came down, it smelled like something had shorted out, and while the machine seems to heat up, nothing happens when you hit the button to start the pump. can i just replace the pump? or is an electrical issue. The thermostat button is down, so it's not that... Much thanks
    95. 0 votes
      Q Hi there. We have a 10yr old Lelit purchased from you. Has been an amazing machine. Never had a r...... Read more answer now
      Asked by Ian on April 29, 2020 8:33 pm
      Answered by the admin

      It probably needs a new pump, but no guarantee as we can not evaluate the machine.

      Timers are BAD NEWS! If someone left left the coffee or water switch on, the pump would run until the pump melts down. Thus a bad smell. Heating element may now also have melted as well since the water may have drained from the boiler.

    96. I bought this machine in the fall. It has been working great. Recently, however, I noticed two things. First when I restricted the flow enough to get about a 30 second shot, the pump seemed to pulse just a little every few seconds. I usually pour a quicker, closer to 20 second shot and haven't noticed this pulse when I do the quicker shots. When it does pulse with the longer shots that the pressure reading bumps up a fraction of a bar for a fraction of a second. I also noticed when I backflushed last time the pressure only got up to around 10 and 11 bars, although I only usually let it build pressure for about 3 or 4 seconds before shutting it. Still, I thought in the past it got a little past 11 bars after 3 or 4 seconds, outside the green zone on the meter but maybe I am remembering wrong. So, my question is, does this sound normal or should I be concerned about the pump or something else?
    97. 0 votes
      Q I bought this machine in the fall. It has been working great. Recently, however, I noticed two th...... Read more answer now
      Asked by jared on April 9, 2020 5:00 pm
      A Does the pulsing correspond to the heating coil activating? The pulse could be due to that slight drop in current, it may be more noticeable when the pump is under greater load (just a guess.) Your back-flush pressure seems fine to me. I get just over 11 with mine when back-flushing, that's only if I let it go to it's peak. Shots are always solidly in the green area.
    98. Hello. I bought the Lelit PL041TQE from you back in 2015. I need to replace the pump because in the past few days it has been working or not working. I may not be able to use my espresso machine because of this. I was looking at an Ulka pump on another website and was wondering if you had one that might fit my machine.
    99. 0 votes
      Q Hello. I bought the Lelit PL041TQE from you back in 2015. I need to replace the pump because in t...... Read more answer now
      Asked by Ed So on April 6, 2020 8:21 pm
      Answered by the admin

      Please look at the answer to the next question down.

    100. We purchased a Lelit PL41TQE back in December of 2015. It has been working fine and then this morning when we went to make a cappuccino the water would not flow through the grouphead. It makes a sound like it's going to work and then stops and does not produce any water. The water reservoir is full and everything else seems to look okay. Can you please help us troubleshoot? We are quarantined at home and are going to go nuts without coffee!
    101. 0 votes
      Q We purchased a Lelit PL41TQE back in December of 2015. It has been working fine and then this mor...... Read more answer now
      Asked by Jessica Stevenson on March 18, 2020 4:08 pm
      Answered by the admin

      It may need a new pump as the average life span of a vibration pump is 5 years.  It could also be an air pocket in the pump, a blockage in the solenoid valve or a bad solenoid valve. Sorry, this one is not easy..

    102. Hi could you tell me if there is three holes steam wand for this coffee machine? Thank you
    103. 0 votes
      Q Hi could you tell me if there is three holes steam wand for this coffee machine? Thank you answer now
      Asked by George on February 21, 2020 3:47 pm
      Answered by the admin Sorry, there is not because you will run out of steam too quickly.
      A No, only one hole. HTH!
    104. I just need a blind filter insert
    105. 0 votes
      Q I just need a blind filter insert answer now
      Asked by Angela Schlaud on February 17, 2020 6:20 pm
      Answered by the admin

      Hi,

      For the blind filter basket, please order I..336. If this is out of stock, you can also use this rubber insert (C344) along with your current filter basket.

    106. I just recently purchased a Lelit Anna PL041TEM from you and I am also new to the espresso world so forgive me if these are ignorant questions. Over the past few months I have been practicing with the machine to pull doubles and have gotten fairly good at it, using the Lelit grinder I bought as well, practicing with my tamp pressure and learning to dial in the machine. I have been pulling fairly consistent shots until I ran into an issue, either operator error or machine error. The simplest way I can explain it, is that the brew pressure isn't reaching 9 bars like it was early in my use of the machine. I expected it to be just grind settings but I can make the grind (18g ) fine enough to choke the extracting to about 80 seconds for 2oz while the machine only reached 7.5-8 bars... My first inclination was that the pump was not reaching pressure, so I decided to backflush it to test. It reached 14bars as expected within a few seconds of the pump activation, so that alleviated my worries that it was a pump issue. I am having a hard time finding any information about a problem like this on forums so I am reaching out to you all who know Lelit the best. How would you suggest I trouble shoot a problem like this, could it be bad tamping technique that is allowing channeling? Is there a way an espresso grind be too fine and overtamped that the water finds a way around the puck, just at a slower rate? Is there a pressure release valve in the machine that is activating before 9bars of pressure? Any information you can give me will help to determine if this is operator error or a potential machine malfunction, if a phone call is easier than written explanation please feel free to call me at the number listed. Thank you!
    107. 0 votes
      Q I just recently purchased a Lelit Anna PL041TEM from you and I am also new to the espresso world ...... Read more answer now
      Asked by Daniel on February 7, 2020 5:41 pm
      Answered by the admin

      The blind filter test is the best to show that the machine is operating correctly. It shows the gauge getting up to full pressure, it shows the OPV opens at a very high pressure, and of course, the pump is stressed at 14 bar. In addition, it proves there are no leaks in the solenoid valves, steam wand valve, nor inside the boiler as further evidence.

      This now points to preparation. You need to find the right balance of grind fineness, the amount of ground espresso in the 2-cup filter basket, and the level tamping pressure.

      Channeling usually shows in the basket after the extraction. Channeling usually creates gushers and fast flows.

    108. is there an Dispersion Screen that is made for PODS only for this unit ? if Yes can you post the link to this item - thank you
    109. 0 votes
      Q is there an Dispersion Screen that is made for PODS only for this unit ? if Yes can you post the ...... Read more answer now
      Asked by Claudio on February 6, 2020 9:24 pm
      Answered by the admin

      Sorry, Lelit does not make one.

    110. I have PID version 1.05 and I can't switch the temperature from C to F. Is there a way to change it to read in F? Thanks!
    111. 0 votes
      Q I have PID version 1.05 and I can't switch the temperature from C to F. Is there a way to change ...... Read more answer now
      Asked by Dario Arriaga on January 22, 2020 5:28 pm
      Answered by the admin

      The F.03 will not show in the PID menu as in the Version 1.04 software. We have the following instructions for Version 1.05 that will show on the PID display.

      After the machine is primed with water through the wand, please allow machine to warm up to operating temperature. Depress and hold the right button for 3-5 seconds, and release until the OFF shows on the menu. Quickly and simultaneously depress and hold both buttons on the PID display for 3-5 seconds. C-F comes up on the display. Within 1 second, depress the right button quickly until you have F on the screen. Once the OFF message is displayed on the screen, depress and release the right button on the PID display. Power off the machine, and power on the machine.

      A This is a matter I think you should take up directly with 1st Line. Its possible the machine may have to go back to be checked.
    112. I purchased a Lelit Anna PID from you five or six years ago (BodeM18707). Other than one of the LEDs on the PID burning out, the machine has been flawless. However, while I was descaling this weekend, the machine developed a leak at a coupling on a hose leading from the pump to the boiler. Its difficult to tell from the parts drawing but it may be at part NC 105 or NC 238. It looks like it may have had some silicone on it at one time to seal it. Is there a replacement part for the coupling? Or a fix? If you have an email address I can send photos to I will.
    113. 0 votes
      Q I purchased a Lelit Anna PID from you five or six years ago (BodeM18707). Other than one of the L...... Read more answer now
      Asked by Bode Morin on January 13, 2020 4:57 pm
      Answered by the admin

      Thanks for sending the photo. Please ALWAYS refer to the diagrams on our web site. There is multiple versions of the same model over the last 15 years. After, search for the part number and review the picture of what is on our web site. You may need to take off the part in question with the machine cold and unplugged from the elctrical outlet. This is to confirm if male or female threads are needed. Again, multiple versions of the same model makes it difficult for us just from a picture.It can be part MC105, MC238, or MC101 found on our web site.

      In your case, it can be a faulty tube as well. You can also send the machine in for repair.

      Lelit Anna Inside

    114. Hi Can someone in Tech. dept tell me which Dispersion screen i need to purchase to replace mines - Also is there another Dispersion screen which works best with Pods only on this machine - i like to purchase both of them - can you post a link to the items so i can purchase the correct screens - One screen for Grinds - One screen for pods - also the screw which holds the screen down and rubber gasket - if you can post all the links to the correct items - thank you
    115. 0 votes
      Q Hi Can someone in Tech. dept tell me which Dispersion screen i need to purchase to replace mines ...... Read more answer now
      Asked by ClaudioD10016 on January 3, 2020 7:51 pm
      Answered by the admin

      Hi,

      Here is a link to the parts diagram for the Lelit PL41TEM.

      The dispersion screen is MC137. As far as we know this is the only screen that is available. The screw that holds this screen in place is MC139. The rubber gasket has now been replaced with a silicone version, MC047SIL.

      For using pods, you would use the MC140 basket.

    116. I have a PL 041 TQE that I purchased about 6 years ago. It's always had a slight problem of water leaking out of the steam wand while pulling a shot, which I've read is a common complaint about this machine, but lately the steam wand has been leaking much more, to the point that I feel it's affecting the water pressure into the grouphead (there's no gauge on the machine to judge pressure), producing a shot with less crema. Pressure for foaming milk seems unchanged. I've been good about descaling and backflushing, and replaced the grouphead gasket a while back. Any suggestions? Thanks!
    117. 0 votes
      Q I have a PL 041 TQE that I purchased about 6 years ago. It's always had a slight problem of water...... Read more answer now
      Asked by Stephen Semel on November 30, 2019 6:15 pm
      Answered by the admin

      Yes, limescale usually worsens this issue. You can read more from our tech support articles for the older units.

    118. What specific items are needed for this Pl141EM. I forgot to mention what part no. For the gasket, so that I can order one? Also a brush to clean the gasket , the soap brand to use for back flushing and the non hole holder for portafilter. Many thanks!
    119. 0 votes
      Q What specific items are needed for this Pl141EM. I forgot to mention what part no. For the gasket...... Read more answer now
      Asked by Jimmy on November 27, 2019 7:53 pm
      Answered by the admin

      Every 6-12 months, replace the grouphead gasket and dispersion screen (check versus old shower screen).

      Backflush every 50 espresso extractions with detergent using a 57mm blind filter.

      Recharge the optional water softener every 2 weeks and replace it every 6 months.

    120. My machine will trip my GFCM plug in breaker within 2-3 seconds after turning on. Any obvious problem with that? It first occurred after steaming...so thermostat? Heating element? My machine is 4-5 years old and working great up to now.
    121. 0 votes
      Q My machine will trip my GFCM plug in breaker within 2-3 seconds after turning on. Any obvious pro...... Read more answer now
      Asked by Patrick Waring on September 18, 2019 7:26 pm
      Answered by the admin

      Please review our general article about GFIC outlets.

    122. Hi! I have model PL41TQE and while pulling a shot of espresso the other morning the sound of the machine changed and the shot seemed to kind of taper out. It finished but didn't seem like it was being pushed so much as gravity just finished its work. The machine got much more quiet as if the motor?? had stopped. I was able to steam milk afterwards and that sounded normal, but haven't tried to pull another shot since. There do not appear to be any repair facilities nearby so I'm hoping with your help I can trouble shoot and order some parts to fix ourselves. Thank you.
    123. 0 votes
      Q Hi! I have model PL41TQE and while pulling a shot of espresso the other morning the sound of the ...... Read more answer now
      Asked by Amanda Burdette on September 4, 2019 6:38 pm
      Answered by the admin

      Please search our database for repair facilities. Please call them to confirm if they will repair your model as not every repair facility will handle every model we sell.

    124. The new instructions page still doesn’t address the missing F.03 option. No matter how long I hold the up and down buttons on the PID while turning it on it always starts at P, with the F.03 option not being available. In fact, I noticed while the PID boots up, it shows a 1.05 in the screen instead of the 1.04 I saw in one of your videos. Would this affect the available options in the PID?
    125. 0 votes
      Q The new instructions page still doesn’t address the missing F.03 option. No matter how long I hol...... Read more answer now
      Asked by danrodpr on August 29, 2019 3:36 am
      Answered by the admin

      Again, as stated on our web site, manufacturers will make changed without notification to us or our customers. Although we make our best effort to keep on top of these changes, sometimes we learn from our customers. This is the disadvantage to videos and so much product information on each product page. In fact, this is why the largest marketplace in the world allows so little information on products - the reason is because of the changes and they do not want to be liable for false advertising.

      The 1.05 is most likely the new version software, and hence the difference in the procedure to change the C-F temperature scale.

    126. I appreciate you updating your FAQ page as you did; unfortunately, it does not address my question and what I expect will be that same question of other customers purchasing this equipment in the states. The “F.03” menu fails to appear no matter what combination of buttons is held prior to powering the machine up. When both are pressed, after powering the unit on, “P.” shows on the display (not F03 as the link continues to suggest) and , as previously stated, “F.03” fails to appear as an available option. When just the right button is pressed, “Pr S” appears with no available additional selection available; I have yet to discern the reason for this function. When just the left button is pressed, the machine appears to power on no differently than it had were no button to have been pressed. How am I able to change the machine to Fahrenheit as was/is advertised? Fahrenheit offers a greater degree of control that I was counting on appreciating for the additional cost of the PID’s inclusion
    127. 0 votes
      Q I appreciate you updating your FAQ page as you did; unfortunately, it does not address my questio...... Read more answer now
      Asked by Mitchell McDaniel on August 20, 2019 4:23 pm
      Answered by the admin

      Sorry about the confusion! We certainly dislike when these situations where the manufacturer makes a change without any notification to us.

      Once the machine is turned on and passes the start up, please depress and hold both keys on the PID until the C-F is shown on the PID. Please the left button to change.

    128. Attempting to change my machine’s temperature function to that of Fahrenheit, I notice that the F.03 programmable function does not exist for my PID. Per the linked page, I had expected it would be available. Is there a way this may be changed?
    129. 0 votes
      Q Attempting to change my machine’s temperature function to that of Fahrenheit, I notice that the F...... Read more answer now
      Asked by Mitchell McDaniel on August 19, 2019 3:56 pm
      Answered by the admin

      The instructions have been updated as Lelit never notified us of a change.

    130. I have a question about maintenance on my new Lelit PL41 The instruction manual doesn't mention back flushing, but I was wondering if you recommend it, and if so, which blind basket you recommend. Also, please let me know what else you recommend regarding regular maintenance and products for descaling and cleaning. One other thing I had a question about was steaming milk. The first time I used the unit to steam milk, I had the switch set to steam, but the I switched the pump on and turned the steam valve on the side. I just wanted to make sure this wouldn't have potentially hurt anything. I realized this was wrong when the pump pushed a bunch of hot water with the steam. Since then the steam wand has worked great, but at the beginning of steaming, there's always a little bit of water that comes out. Is this totally normal? Thanks so much for your time in answering my questions. So far, I've really been loving this machine!!
    131. 0 votes
      Q I have a question about maintenance on my new Lelit PL41 The instruction manual doesn't mention b...... Read more answer now
      Asked by Vernon Hall on August 15, 2019 8:18 pm
      Answered by the admin

      We recommend short backflushing.

      Water needs to be run through the wand after every steaming session. So, no harm done unless all the water was depleted from the boiler.

      The little water is normal as this is condensation that build up in the pipe. Review the fundamentals on our video.

    132. Thanks for taking the time to reply. OK, I think I did not explain myself well. The overflow into the tray that I described comes at two different times. Nothing but water or water vapor comes from the steam wand, the wand is OK. The water I see dripping into the tray when the temperature for steaming is high, about above 130 celsius, comes through the same hose at the back of the tray. I think you called it an over pressure flow hose or release hose. When I do a shot of espresso, I am using the pressurized portafilter that I bought from you separately, because it was simply impossible to get pressures close to 8 bar and decent espresso without it, no matter the coffee used and pressure I put in the coffee. With the portafiler I can get up to 7 bar maximum. The "black stuff” I described earlier, also falls to the tray through the same release hose at the back of the tray when I make a shot. So that same hose drips both water when there is high temperature (and therefore, pressure), and when I am preparing espresso shots. It is not a little amount what I need to clean from the tray, every 3-4 shots there is the equivalent of one small espresso cup of stuff in the tray coming from that hose. It is not alright. Now, cause and effect. I use spring bottled water with almost no salts in it, have never used tap water, and no water softener is connected. The steam wand is OK, the release of water occurs through the release hose when using the wand at high temperatures (like for when steaming). Coffee: right now I use Lavazza ground coffee especially ground for espresso, which had never given me problems with my previous espresso machines (e.g., Saeco) although I did try other coffees and grindings. So this is not a coffee matter, a descaling matter, nor an oxidation matter, the machine is almost new!. I bought this machine from you just a few months ago from you, please check your records. The question is how come is there over pressure flow released when both making espresso shots and steaming water when the pressure indicator never passes 7bar? It is either “a” or “b”. I have to say, finally, that to tell a customer “stop blaming the machine” when reporting a problem with a product in a honest way is not very polite. I spent more than $600 dollars, and while I can make decent coffee with the portafilter, the pressure in the meter is never higher than 7, and I need to clean the tray from this nasty black stuff mixed with water which is not only a few drops, it is a considerable and not acceptable amount, and I am sorry you are upset about it, but I am more upset, because I spent the 650 dollars. Is there not a warranty for this machine? Some type of service? I do not have a blind filter to backflush the machine so I cannot do what you say, but the machine has been doing the same thing since new. Thank you.
    133. 0 votes
      Q Thanks for taking the time to reply. OK, I think I did not explain myself well. The overflow int...... Read more answer now
      Asked by Enrique on August 10, 2019 3:28 pm
      Answered by the admin

      Thank you for the insight. Please understand we have sold over 70,000 European espresso machines. We have seen many instances, and many have been the water. We did not mean to insult you, but we requested to stop blaming the machine. We are unsure how you can determine that this is not a coffee matter, nor a descaling matter, and not an oxidation matter, but you are certain that it is a machine problem. We try to keep an open mind and review all variables. We ask that you do the same.

      Your previous Saeco did not have a 3 way valve for coffee grinds to back track into the boiler. Saeco machines also have pressurized portafilters, not pressurized baskets as well as this stainless boilers that have rapid heat changes when pulling shots. So, it is a different set up. Do you know why they stopped making them?

      Although your bottled water may not have salt, it may have other minerals you are not aware of.

      Again, there is nothing black inside the machine that comes in contact with the water. Have you tried a different water? We had another customer who had a Rancilio Silvia. Actually, two of them. The first was old, and the water never gave him issues with the water. The second Rancilio was giving him similar black particles as you desscribe. He changed the water and the problem went away. So, why did the first machine not give him problems? The reason is that about 20 years ago, Rancilio put a brown tef coating on the inside of the boiler. Then about 18 years ago they removed it because of other issues caused by the coating. So, the water stood the same, but the machines changed. Changing the water solved the issue.

      Yes, there is a warranty. If using the machine with a gallon of new water does not solve it, please email customer service for a repair authorization number.

    134. Thanks very much for your answer. But one important point: no matter what I do, the pressure indicator never goes above 7 bars, I have not been able to reach the “green area” that you describe as ideal. If I use less pressure on the tamping or put less coffee, the coffee goes through immediately, with no cream at all. I bought the pressurized porta filter, and even with this I cannot reach 8 bars, but at least the coffee cream is decent at max of 7bars. But the delay time in filtering is much less than what you suggest as ideal. Thus, the blackish stuff into the tray is probably not being released at 10 or 11 bars as you say. Something else is wrong in this machine, I am afraid. Also, some water overflows into the tray not when I am making a shot, but when I am making foam and the water temperature exceeds 125 celsius or so. I can hear it, and I can see it (this is it clear water). So this is not related to the way I grind or tamp the coffee. The black stuff I also get in the tray has for sure coffee in it and is probably released when I make a shot. Do you have any ideas about what to do with the black stuff coming into the tray and also with the water when I make steam? Can I reduce the steam temperature in the machine? If reducing pressure does not help (and I do not think can be done without breaking the brass component that your video says we can turn with a screwdriver) what can be done? Reducing the pressure could help reduce the water released when I prepare steam, couldn't it? I really do not think this is related to the way I making my shots, and I am pretty experienced and never had these issues with similar (older) espresso machines. If anything, I cannot reach high pressures at all. I was not expecting this from this Lelit machine
    135. 0 votes
      Q Thanks very much for your answer. But one important point: no matter what I do, the pressure indi...... Read more answer now
      Asked by Del Castillo, Enrique on August 8, 2019 6:06 pm
      Answered by the admin

      Although we respect your opinion, please stop blaming the machine. We work under the premise of cause and effect.

      The best way to test the Anna espresso machine's pump is with a blind filter.  If the pressure can reach 10 or more bar, then the issue  is the coffee grinder. If the pressure can not reach 10-11 bar with the blind, then

      a) the pump is failing (pumps usually work or do not work), but there are very few unusual cases where they partially work, and/or
      b) the over pressure valve is opening too soon - this could be limescale or oxidation or the spring inside (highly unlikely as we these springs fail once every 10 years). Limescale and oxidation can stop the over pressure valve from making a complete seal, and/or
      c) you may have a leak in the steam wand which is not allowing full pressure within the system, and/or
      d) if there is a water softener attached to the intake tube, it may be clogging up with calcium and magnesium - it either needs to be replaced or recharged.

      If you are getting black particles through the steam wand, this seems like you have limescale. There is nothing black inside the machine when manufactured. The only black piece is the rubber on the top tray and the drip tray. This is why we suggested to not blame the machine. 90% of the problem we solve are water issues.

      The black particles can also be coffee dust resulting from the coffee grinder. As the three way solenoid valve opens up after shutting of the coffee switch, very minute coffee grinds can pass backwards to the dispersion screen, to the steam valve and back to the boiler. We have seen this before on different machines.

      You will need to descale the machine with white vinegar or the descaler we recommend on the link. If this does not solve it, you may need to send the machine in for evaluation after we email a repair authorization which can be requested to customer service.

    136. I bought a Lelit Anna 4 months ago. The pressure seems excessive, as there is overflow on the tray, a dark liquid accumulates every time I make a shot. It is not little water, it is quite a bit. Your video indicates how to lower the pressure, but the brass nut is very tight and seems too delicate to be forced, it would not turn counterclockwise. Is there a way to reduce or eliminate the black coffee stuff expelled every time? for the price, I did not expect this. Thank you.
    137. 0 votes
      Q I bought a Lelit Anna 4 months ago. The pressure seems excessive, as there is overflow on the tra...... Read more answer now
      Asked by Enrique del Castillo on August 8, 2019 1:31 pm
      Answered by the admin

      We understand your expectations. However, please note the vibration pump on espresso machines overcomes the resistance created by the amount of coffee in the basket, the grind fineness, and the tamping pressure. When these attributes create too much resistance, the pump will try to overcome them. If the resistance is greater than 10-11 bar, the over pressure valve opens up and releases the excess pressure to the drip tray.

      The dark liquid is the three way valve allowing the water pressure over the grinds to also dissipate into the drip tray.

      By lowering the over pressure valve, you will be allowing water to be released at a lower pressure and this will not solve your problem. In fact, it may make it worse. You need to find the right balance of amount of ground coffee in the basket, the right grind fineness, and the right tamp pressure to create a good espresso shot.

      You can read more here.

    138. Hello I am looking for a portafilter gasket for my lelitpl41tqe. Which part do I need? Also I am looking for a portafilter for this same machine. I would like a double-shot capacity with a single spout. I do not need the basket-- maybe the basket is the part that makes it double or single shot or is it the portafilter itself?
    139. 0 votes
      Q Hello I am looking for a portafilter gasket for my lelitpl41tqe. Which part do I need? Also I am ...... Read more answer now
      Asked by Mary Burkett on August 1, 2019 5:45 pm
      Answered by the admin

      Please click on the Support link on the top of our web site, then click diagrams, then click on the manufacturer, and then click on the model. There is more than one version, so the diagrams need to be reviewed by you for the correct part numbers. please then go to the top of our web site and search for those part numbers for availability and pricing.

    140. Hi I have 2 questions: 1. When I turn on the machine and hold down the arrow keys on the PID, I get a menu that has things like F.04, F.05, d, etc. This is not in the instructions, and I'm not sure what they do. Do you have any insight on this? 2. If I want to change the water temperature quickly to make a tea at 100C vs. a 95C coffee, my understanding is that I need to program the PID to a new temperature?
    141. 0 votes
      Q Hi I have 2 questions: 1. When I turn on the machine and hold down the arrow keys on the PID, ...... Read more answer now
      Asked by Nick Prus on July 22, 2019 6:58 pm
      Answered by the admin

      Holding down both PID buttons at startup brings up the back end programming menu. Please note that the machine can be damaged with a certain configuration of these settings. Hence, we only recommend it for changing C to F.

      For Americano coffee beverages, 100 d C will start to create steam. Although oyu can do the 100 d C for a short time, we suggest 99 d C and the temperature in the boiler will decrease rapidly with the incoming cold water into the boiler.

    142. I got the "fill the boiler before using" message loud and clear . Do I need to do this only after steaming, or before each use even if the last use was making espresso? Of course, I would pre-fill boiler after a couple of weeks of non-use (not that this would actually ever happen) or if the water tank were allowed to run dry (which might). Also, is there a limit to the volume of milk I could heat from 35F to 150F, before having to worry about the boiler running dry?
    143. 0 votes
      Q I got the "fill the boiler before using" message loud and clear . Do I need to do this only after...... Read more answer now
      Asked by Art Resnick on July 18, 2019 4:44 pm
      Answered by the admin

      Great! The more often you run water through the wand or grouphead, the less chance of running the boiler dry and causing damage to the heating element - this being common on many dual purpose, single boiler espresso machines.

      Typically, we see that about 16 ounces of milk can be steamed or frothed before refilling the internal boiler.

    144. I'm looking for a Grouphead Shower Holder for my lelit PL041TEM more efficient than the actual. Is it possible to increase performance of my machine by changing this piece by a competition piece? Have you something to propose? I want to change all piece of the shower head to obtain better dispersion of water in coffee.
    145. 0 votes
      Q I'm looking for a Grouphead Shower Holder for my lelit PL041TEM more efficient than the actual. I...... Read more answer now
      Asked by JM on July 11, 2019 2:51 pm
      Answered by the admin

      Sorry, we are not aware of any of these components to be cross-compatible with other manufacturers.

    146. I have a Lelit PL41TQE (120V, manufactured 27/01/2011) and after 7 years, the pump started to work sporadically. The current pump is an "ULKA Model E Type EP5, 1/1 min. 41W" unit. There are three ULKA pumps listed on the 1st-line web site, an EAP5 52W for Lelit models, an EAP5 52W without the "for Lelit" description (how is this one different than the one for the Lelit?) and a brass output EX5 41W . Would any of these three fit the PL41TQE? There is also an EAX5 52W brass output ULKA model elsewhere.
    147. 0 votes
      Q I have a Lelit PL41TQE (120V, manufactured 27/01/2011) and after 7 years, the pump started to wor...... Read more answer now
      Asked by Tolga Yurek on June 27, 2019 2:27 am
      Answered by the admin

      Sorry for the delay as we had a difficult time accessing. All three will work. However, it is best to replace with the same exact pump.

    148. We have been using our Lelit Anna successfully for 6 months now with no problems. But for 5 or 6 shots today something is wrong -- the pressure never reaches the green spot. The gauge goes up a little bit, maybe half way before the green acceptable pressure area. What am I doing wrong? I have not knowingly changed anything. Should I try a different coffee bean? Should I grind the coffee more finely? Should I use more coffee? Or tamp harder/lighter? Please advise! The coffee maker has been decalcified and backflushed monthly since we got it. Thank you,
    149. 0 votes
      Q We have been using our Lelit Anna successfully for 6 months now with no problems. But for 5 or 6 ...... Read more answer now
      Asked by Ann Duffett on June 25, 2019 3:15 pm
      Answered by the admin

      Thanks for the inquiry. This is a grinder issue, coffee grind issue, dosage issue, or a tamping issue. Please review our fundamentals.

    150. Hi, my Lelit PL41 plus T doesn't heat up anymore when the switch is on "coffee" or "water". It only heats up when the switch is on "steam". Do you have any idea what might be wrong? Do I need to replace the switch? Thanks a lot
    151. 0 votes
      Q Hi, my Lelit PL41 plus T doesn't heat up anymore when the switch is on "coffee" or "water". It o...... Read more answer now
      Asked by Andreas on June 22, 2019 4:47 pm
      Answered by the admin

      There are a number of possibilities, but our educated guess is the coffee thermostat is defective on the non-pid version.On the PID version, it can be a bad sensor or a bad PID control unit.

    152. Greetings. I have a Lalit Pl41 TEM. Lately it seems that there is less water pressure coming through the coffee and the machine produces no crema. I am positive this has nothing to do with grind. The machine is about 6 years old, so I'm wondering if it needs a new pump? If so, how much does it cost to replace/repair
    153. 0 votes
      Q Greetings. I have a Lalit Pl41 TEM. Lately it seems that there is less water pressure coming thro...... Read more answer now
      Asked by John on February 22, 2019 1:44 am
      Answered by the admin

      It could need a new pump, but it can also be the grind.

    154. i have purchased a LeLit machine about 5 or 7 years back, for the past couple of weeks the brew starts fine for a few seconds then only few drips come out very slowly. I have descaled several time and the coffee being loose or rough coarse does not make a difference. Do you think the pump could be the problem ? Any other suggestion ?
    155. 0 votes
      Q i have purchased a LeLit machine about 5 or 7 years back, for the past couple of weeks the brew s...... Read more answer now
      Asked by jb on February 2, 2019 3:56 pm
      Answered by the admin

      Yes, it is possibly the pump as they only average a 5 year life span.

    156. i have purchased a LeLit PL41 machine from your company about 5 or 7 years back, it does not have the bar gauge. For the past couple of weeks the brew starts fine for a few seconds then only few drips come out very slowly. I have descaled several time and the coffee being loose or rough coarse does not make a difference. Do you think the pump could be the problem ? Any other suggestion ?
    157. 0 votes
      Q i have purchased a LeLit PL41 machine from your company about 5 or 7 years back, it does not have...... Read more answer now
      Asked by jb Casse on January 30, 2019 10:29 pm
      Answered by the admin

      It probably needs a new ULKA pump.

    158. I purchased a Lelit Anna machine a few months ago. There is no steam produced. Is there something I could try to get it to work? Thank you
    159. 0 votes
      Q I purchased a Lelit Anna machine a few months ago. There is no steam produced. Is there something...... Read more answer now
      Asked by ABDALLA ELBAKRY on January 14, 2019 6:35 pm
      Answered by the admin

      Please check the steam hole tip and make sure it is not clogged.

    160. Since the boiler size is quite small, how long is the wait between discharging a shot to using the steam? Are there any issues with using the steamer to froth enough milk for a latte with the boiler size?
    161. 0 votes
      Q Since the boiler size is quite small, how long is the wait between discharging a shot to using th...... Read more answer now
      Asked by Ed on January 13, 2019 6:30 am
      Answered by the admin

      Warm up time to steam mode can happen in 30-60 seconds as each environment is different.

      So far, customers who purchased for home use were quite satisfied with steaming performance. If entertaining more than 4-6 people, a heat exchanger machine should be considered.

    162. We turned on power, opened steam valve, and set switch to water per startup label. Water did not come out of the wand within 30 seconds. What should we do now?
    163. 0 votes
      Q We turned on power, opened steam valve, and set switch to water per startup label. Water did not ...... Read more answer now
      Asked by Evan Roberts on January 12, 2019 6:47 pm
      Answered by the admin

      Sorry this inquiry was lost in la-la land and we just found it. The pump will need to manually primed.

       

    164. Hello. The portafilter ring was removed from the inside after I first used the machine, and now I cannot put it back in because it is loose. Please advise on how to properly re-install it.
    165. 0 votes
      Q Hello. The portafilter ring was removed from the inside after I first used the machine, and now I...... Read more answer now
      Asked by Said Bleik on December 19, 2018 8:54 pm
      Answered by the admin There is a small slot that houses the spring.
    166. Is the grouphead cowl metal or plastic on this machine?
    167. 0 votes
      Q Is the grouphead cowl metal or plastic on this machine? answer now
      Asked by Tyler on November 21, 2018 4:23 pm
      Answered by the admin

      Neither. Polished brass.

    168. Hello, I have been using my PL41TEM for about 6 months now and I have noticed while using the steam function to froth milk, midway through the process, it sounds like a pressure relief will take place and steam will start coming out of the group head. Again, it only happens midway through the frothing process. I will hear a small faint pop from inside the machine, like you would hear when something is releasing under pressure, and then steam will come out of the group head. The milk still froths just fine, but I am concerned this is not normal.
    169. 0 votes
      Q Hello, I have been using my PL41TEM for about 6 months now and I have noticed while using the ste...... Read more answer now
      Asked by Robert H on November 19, 2018 4:32 pm
      Answered by the admin

      It is possible that enough steam pressure will open the 3 way solenoid valve. Please descale unit through the grouphead after removing any filter from the water tank intake hose.

    170. I have a Pl41TQE. I took it apart to clean/replace O rings. It's mostly put back together, but I didn't take good enough pictures of the wiring before disassembling. Do you have a wiring diagram or know where to find one?
    171. 0 votes
      Q I have a Pl41TQE. I took it apart to clean/replace O rings. It's mostly put back together, but I ...... Read more answer now
      Asked by Casey Williams on November 17, 2018 5:16 pm
      Answered by the admin

      Sorry, we do not publish these because there are different versions of the same model, and if a customer makes a mistake, we then get blamed and become liable - especially for injury and damages.

      This is why it is important mark the connections with numbers and to then take photos.

      You may want to contact the manufacturer directly to see if they are willing to provide the wiring diagram. Otherwise, the machine would need to be shipped into our facility for diagnosis and service. We are sorry about this.

      A Thank you for the reply. That makes sense regarding the liability. And in the future, I will indeed label first and take better pictures. Cheers!
    172. Sometimes the coffee puck sticks to the shower screen/brew head after extraction. It doesn't take much to get it off, but it's annoying. It seems to do this with a certain amount of coffee grounds (I'm weighing my pre/post grinds before extraction, and weighing my output liquid weight too). From what I remember, it seems to happen around 15 grams or so in the basket, but if I go a bit lower to 14g, or higher to 16+ grams, it seems like it doesn't stick.
    173. 0 votes
      Q Sometimes the coffee puck sticks to the shower screen/brew head after extraction. It doesn't take...... Read more answer now
      Asked by Greg Beecroft on October 31, 2018 6:39 pm
      Answered by the admin

      There is a suction that occurs when the coffee brew switch is closed and the solenoid valve opens. This does happen on certain blends and certain doses. It is not considered a fault on the machine.

      A My Lelit PL41 TEM also does the same thing...the puck sticks and must be scraped off. Like the person to posted the original question, it's really just an annoyance to me, not really a big problem. I'd say it sticks about 80 to 90% of the time. I consistently use 14 grams in the basket.
    174. It seems like the PID doesn't really hold the temperature at exactly the set temperature, but it does seem to fluctuate between one degree or so. For example, if I set it at 201F, it'll get there, but then it'll go down to 200F or so and the orange "ready" light will flash, indicating it isn't ready, and it'll take a surprisingly long amount of time to get back to 201F, but it will eventually get there. I'm really not too worried about this, but is this normal?
    175. 0 votes
      Q It seems like the PID doesn't really hold the temperature at exactly the set temperature, but it ...... Read more answer now
      Asked by Greg Beecroft on October 31, 2018 6:14 pm
      Answered by the admin

      This is normal as the PID display is giving a temperature reading at the boiler. With incoming cold water, it is normal for the temperature to fluctuate downward then recover.

    176. What would be the reason for no water coming out from group head? The pump works hot water can shoot out of steam wands. But no water out from group head. Thanks
    177. 0 votes
      Q What would be the reason for no water coming out from group head? The pump works hot water can sh...... Read more answer now
      Asked by Larry on October 25, 2018 6:21 am
      Answered by the admin

      Grouphead blockage, bad grouphead solenoid valve, 'bad' pump can not produce high pressure, or clogged jet breaker behind the dispersion screen.

    178. Hi! I have an older PL41 and i just cleaned it with 3 oz of vinegar and 20 oz of water. Then I flushed with twice the amount of H2O. I also used a brush to clean the water lines. Now , no water/very slowly the water will come out. Any thoughts?
    179. 0 votes
      Q Hi! I have an older PL41 and i just cleaned it with 3 oz of vinegar and 20 oz of water. Then I fl...... Read more answer now
      Asked by Paul on October 24, 2018 5:32 pm
      Answered by the admin

      It may need a pump replacement, a solenoid valve replacement or has a clog somewhere inside. Without evaluating the machine, we are uncertain where the problem lies.

    180. When machine is left on for a while it wont pump I have to turn it off qait for an hour for it to cool then turn on let it heat up then it works help.....
    181. 0 votes
      Q When machine is left on for a while it wont pump I have to turn it off qait for an hour for it to...... Read more answer now
      Asked by Bob Watt on October 19, 2018 7:17 pm
      Answered by the admin

      Descale first and see if there is an improvement. Otherwise, it sounds like the pump needs to be replaced. 

      A Something is broken. Check with 1st-Line right away.
    182. Long delay (2-3 min) before pump start pumping after flip the pump switch. The issue started few months ago. Use to be no delay. It was no issues for few years. How to fix it?
    183. 0 votes
      Q Long delay (2-3 min) before pump start pumping after flip the pump switch. The issue started few ...... Read more answer now
      Asked by D. Pro. on October 18, 2018 1:51 am
      Answered by the admin

      It is difficult to determine the exact issue. Our guess is a bad pump, but it also can be a partial blockage in the system. So, descale the machine and see if it improves. If not, replace the pump which on average last 5 years.

    184. I've bought this machine from you about a month ago, and so far I like it very much. But doesn't it need periodic internal cleaning? The owner's guide only talks about external cleaning, and there was no solid disc included for backflushing, nor any visible backflush tube into the drainage tray. I want to take proper care of it. BTW, you might be interested in the appreciative post about the Anna that I just published on my blog: https://dianescookbooks.wordpress.com/2018/08/01/a-coffee-story/
    185. 0 votes
      Q I've bought this machine from you about a month ago, and so far I like it very much. But doesn't ...... Read more answer now
      Asked by Diane Darrow on August 1, 2018 3:34 pm
      Answered by the admin

      Thank you for your inquiry and posting the machine on your blog.

      The PL041 can be backflushed using the optional backflush/blind disc. The backflush or 3 way solenoid valve tube is on the right side behind the front wall and it feeds into the drip tray.

      It is important to treat the water for prevention of limescale. We do sell descaling agents, but prevention is better because descaling eats away at the internal metal and gaskets. We have two treatment options. V725 and MC747.

      Only descale if a problem arises.

      A Yes, it's a good idea to backflush the machine occasionally. The blank disc is a bit tricky to locate because of the odd size but they are available online. Can't remember where I found mine. You should also run a descaling solution ( like dezcal) through the machine once in a while.
      A As indicated in the 1st Line description, it doesn't come with a solid filter basket. You have to buy it. Just check on 1st Line. The draining tube can be found in the middle of the bottom when you remove the drip tray-- its the tube you have to lift the tray around when you remove and replace the tray.
    186. I purchased this machine in Dec 2017 and have noticed some black build-up about midway of plastic hose (the one this the plastic piece on bottom). I was wondering if you could recommend a way of cleaning the plastic tube with maybe a plastic cleaning brush? Can you tell me the diameter of the hose if this a a viable option .
    187. 0 votes
      Q I purchased this machine in Dec 2017 and have noticed some black build-up about midway of plastic...... Read more answer now
      Asked by Ann Korzenko on July 20, 2018 2:56 pm
      Answered by the admin

      Thanks for the inquiry. In some environments, the intake or on return hoses found on some models (this is across many different manufacturers), black mold will develop just like in a shower or bathroom.

      This does need to be removed as soon as possible. It is usually not immediate life threatening for ingestion because the water inside the machine at 200 degrees, and in most (not all) cases, bacteria, mold spores, fungus die.

      On this machine, unplug the cold machine from the electrical outlet. Remove the top cover by removing the tank lid, then removing the two screws on the backside of the top cover.

      Slide off the hose from the internal connection. In some cases there may be a tie-wrap that needs to be removed. Let the hose sit in a 50/50 bath of water and chlorine overnight. Rinse thoroughly in the morning. Air dry and rinse again until most of the chlorine smell is removed. Re-attach and re-assemble machine. The black gasket needs to be placed on the top cover before re-installing so there is a seal on top to prevent water spillage into the machine.

      You may need to periodically do this maintenance.

    188. Hi, i've used the machine for 2-3 years and lately the pressure seems to be dropping abruptly once it reaches 9bars or so and then it wont go back up, drip would reduce to very slow to none...pump would sound much more muted to quiet. I assume the pump will have to be replaced. If so, which type is better (good pressure and durability) the EAX5 52W Brass output or EX5 41W also Brass output? I assume the 52W would be more powerful and durable with longer cooling period? Do you sell those? Could the problem be elsewhere? i thought if there were a blockage somewhere the pressure would not go down/pump would not go very silent? thx
    189. 0 votes
      Q Hi, i've used the machine for 2-3 years and lately the pressure seems to be dropping abruptly onc...... Read more answer now
      Asked by nik on May 14, 2018 3:14 pm
      Answered by the admin

      Before replacing the pump, its best to test with the blind filter and run the coffee switch for 30 seconds.

      If the pump maintains over 8 bar pressure after the coffee switch has been on for 8 seconds, then the pump and OPV is ok and it points to the grinder.

      If not, descale the machine with the blind, and test again. Descaler needs to stay in the machine for 20 minutes before flushing.

      Otherwise, it can be the vibration pump. Any 110 volt ULKA pump at 41 or 52 watts is ok. The 52 watt is more pwoerful, but it needs a longer wait time between extractions.

    190. Have you done a comparison of performance/taste to rancilio silvia?
    191. 0 votes
      Q Have you done a comparison of performance/taste to rancilio silvia? answer now
      Asked by Bob on April 17, 2018 7:13 pm
      Answered by the admin

      Yes, we have.

      In terms of performance, the PL41 espresso machine heats up in 10 minutes compared to the 20-30 minutes on the Rancilio Silvia. Steaming power is about the same.

      Everyone has different opinions on their taste preferences.

    192. I have an older model Lelit PL41QE. Recently the machine has been leaking/spraying hot water out of the grouphead/portafilter interface when I try to pull an espresso shot. How would you go about diagnosing the cause of the problem? I'm guessing it may be a blown gasket but I'm not sure. I've taken off and inspected the screen on the grouphead (which looks fine), but I haven't taken off the actual grouphead is this seems like a more involved undertaking. Thank in advance for your help.
    193. 0 votes
      Q I have an older model Lelit PL41QE. Recently the machine has been leaking/spraying hot water out ...... Read more answer now
      Asked by Ravi on April 10, 2018 6:46 pm
      Answered by the admin

      In 99% of cases, the portafilter gasket needs to be replaced every 6-12 months. in very few cases, the collar may get a crack or just wear from age and usage, and it would need replacement.

    194. I have an older LeLit PL041 2007 version. It's an amazing machine and has been pouring espresso without a hitch for over 10 years! Unfortunately, it started leaking at the grouphead gasket. Does anyone know if the current PL41TEM grouphead gasket will fit the older PL041? Just need to make sure to get the right part for this amazing machine. Thank you for your help!!!
    195. 0 votes
      Q I have an older LeLit PL041 2007 version. It's an amazing machine and has been pouring espresso w...... Read more answer now
      Asked by Tye Hooley on March 6, 2018 8:24 pm
      Answered by the admin

      At the time of this writing, there are two versions of the grouphead gaskets, currently part number MC047. Please read the longer description to learn about the two different gaskets.

      A Hi, this is just my .02 as a consumer. We had that exact same problem with that exact same machine. Replaced the gasket but didn't cure the problem. We got weak in the knees and got seduced into buying the new Anna with the PID and pressure gauge. I hate to say it but, now that we're able to regulate boiler temp and visualize grouphead pressure (and thus adjust grind and tamp to suit, which can vary depending on the beans you're using), we're pulling much better shots with more consistent crema than we ever managed with the old PL041. We struggled with spending a major chunk of change on replacing, but we felt our old machine had provided years of pleasure and if we were to amortize the cost based on the # of shots pulled I'd say we more than got our money's worth, esp. when compared to other machines in this class/category. Best wishes whatever you do!
    196. Is the water running through only in contact with brass or stainless steel? Is there any aluminum that the water comes in contact with?
    197. 0 votes
      Q Is the water running through only in contact with brass or stainless steel? Is there any aluminum...... Read more answer now
      Asked by marianne on January 22, 2018 10:32 pm
      Answered by the admin

      We are unaware of and have not seen any aluminum inside the PL041TEM espresso machine. Hence, we only have seen where the water is in contact with brass (boiler or valve) or stainless (dispersion screen and screw).

    198. Hello. I have been happily using a Lelit PL41 purchased from you 2 years ago. I clean it regularly including descaling and scrubbing the steam wand. However, recently I have noticed a small amount of fine black specks coming from the steam wand when I generate hot water. My recent descaling made no difference, nor did draining the boiler. I have not been able to find on the internet any information about this problem. Could you asist?
    199. 0 votes
      Q Hello. I have been happily using a Lelit PL41 purchased from you 2 years ago. I clean it regularl...... Read more answer now
      Asked by David Wilson on December 16, 2017 9:52 pm
      Answered by the admin

      We have seen this on a variety of different makes and models, and in all cases, we found it to be either the coffee grinds back tracking into the boiler or the resultant of the water being used. Try using a different water for a few weeks. Make sure there is no black mold in your reservoir or intake pipes.

      Other than the portafilter basket or gaskets outside the steam wand, there are no other black parts inside the machine. If it was one of these gaskets, you would have leakage at the portafilter or the steam wand connection to the valve.

      A I have throughly cleaned the tank, so mold is not the issue. The water is clear. How can I prevent grounds from going back into the boiler?
      Answered by the admin

      There is no 100% way to prevent  a few grinds from going back to the boiler. Coffee dust particles will back track. In this case, the grinder is of low quality or the burrs are dull - thus producing coffee dust. This would need to be corrected. Next, backflush more often - after every extraction without detergent and with backflush detergent every 50 extractions. Lastly, run water through the steam wand with the valve open to flush out any particles.

      Please note that if you have a lot of grinds, you may have an internal boiler issue - a defective pipe on this particular model OR the water is creating a similar issue that looks likes coffee grinds (we have seen this before)

    200. Is there a way to rest the PID to factory settings ? i went to change the PID to F instead of C - during the process i ended up with a P on the screen - and 00.0 or 00.1 - i shut it off instead and restarted the process - but not sure if any other changes were made other than just the Temp. how can i reset it to the Factory - so i can start over -
    201. 0 votes
      Q Is there a way to rest the PID to factory settings ? i went to change the PID to F instead of C -...... Read more answer now
      Asked by Claudio on December 12, 2017 11:40 pm
      Answered by the admin

      Sorry for the delay as this document needed to be re-created from our old web site. The PID can be reset using these instructions.

    202. Can you ship it to Taiwan?
    203. 0 votes
      Q Can you ship it to Taiwan? answer now
      Asked by Giancarlo on November 19, 2017 5:48 pm
      Answered by the admin

      Sorry, we do not export at this time.

    204. Does the latest model (version) you sell have an adjustable OPV? I have read conflicting information that the OPV on the PL41TEM is factory set and NOT adjustable.
    205. 0 votes
      Q Does the latest model (version) you sell have an adjustable OPV? I have read conflicting informat...... Read more answer now
      Asked by Hal Keiner on November 8, 2017 12:30 am
      Answered by the admin

      The current stock, at the time of this writing, have an adjustable OPV. The manufacturer and 1stl-ine do not suggest adjusting this because the pump pressure can be adjusted by changing the grind fineness.

      Answered by the admin

      Addendum: The OPV is currently adjustable on machines in stock. We normally advise not to change this as the grind fineness and amount of coffee in the basket can be attributable to the resultant pump pressure. For example, a customer changed his OPV to almost 6.0 bar, and then he inquired why his machine had a pump defect since it could not produce 9 bar of pressure. Vice versa, the OPV can be set to 8 bars, and the machine does not show 8 bar on the gauge because the grind is not fine enough or there is not enough coffee in the basket.

      Unfortunately, the internet does not always keep up with changes made. This is why its always a good idea to look at the current product's specifications.

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