Category Archives: Espresso Equipment Technical Support

Find support for all espresso machines and grinders we’ve carried over the years. Most help pages are specific to a particular model, though some information may apply to other models as well.

Disclaimer: The technical support provided below is for informational purposes only. 1st-line Equipment, LLC is not responsible for any injury or damages that may result from using this information.

A close-up of metallic plumbing parts with wires and a clear tube attached, highlighting a threaded port with a blue arrow, and the website www.1st-line.com visible on the metal surface. © 2025 1st-line.com
Pump Pressure Adjustment on Rocket EPICA Dual Boiler

To adjust the pump pressure on the Rocket EPICA dual boiler lever espresso machine, the [...]

23
Jan
Rocket EPICA – No Pump on Lever Pull Down
January 21, 2025

There is a chance the wire was loosened in shipping or transport. First step is [...]

Close-up of a metal valve with a spring and threaded interior, showing some rust and wear, positioned on a wooden surface—similar to those found in Lelit Bianca machines that may experience a leak issue even when brand new. © 2025 1st-line.com
Lelit Bianca – Brand New with a Leak Issue

Here at 1st-line, we bench every single machine we ship. Prior to Breville purchasing Lelit [...]

17
Jan
Close-up of an ACS Minima metal plumbing fixture with a large, round, grooved wooden valve handle above a white sink. Reflections and water spots are visible on the no steam, no hot water metal surfaces. © 2025 1st-line.com
ACS Minima – No Hot Water and No Steam

A customer contacted us about his ACS Minima dual boiler espresso machine.  This machine was [...]

16
Jan
The interior of the Bellezza Bellona Dual Boiler Espresso Machine features a compact, technical layout with colored electrical wires, white and clear plastic tubes, metal fittings, and various components neatly arranged. © 2025 1st-line.com
Bellezza Bellona – Steam Boiler Overheating

A customer complained yesterday that their steam boiler was overheating. In this situation, the first [...]

07
Jan
A hand holds a broken brown metal knob in front of a shiny Lelit Bianca espresso machine, showing the exposed gears where the steam valve knob has detached from the machine.
Lelit Bianca Knobs Falling Off Steam and Hot Water Valve

26
Dec
Lever on Elektra a Leva Moving Erratic
December 3, 2024

When the lever moves erratic or does not return to the top position, an underlying [...]

Close-up of an ECM Espresso Machine control box with a wiring diagram label. Colored wires (blue, green/yellow) are visible, and an orange arrow points toward a white connector—helpful for coffee machine troubleshooting. © 2025 1st-line.com
My ECM Espresso Machine Does Not Heat

There can be many faults on an ECM Manufacture espresso machines do not heat. One [...]

21
Nov
Close-up of a shiny Elektra Verve espresso machine with wooden handles, green red lights alternating near the pressure gauge, and several white Elektra-branded cups stacked on top.
Elektra Verve: Alternating Green/Red Lights

Sometimes, the Elektra Verve dual boiler will indicate an alternate blinking red and green light. [...]

15
Nov
Close-up view of an electrical component labeled HA-TER on its circular, black plastic surface—part of the Elektra Verve steam boiler system. Orange and white wires are attached, with metal and plastic parts visible around it for precise pressure adjustment. © 2025 1st-line.com
Elektra Verve: Steam Boiler Pressure Adjustment

The steam boiler on the Elektra Verve dual boiler espresso machine is controlled by a [...]

14
Nov
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