Author Archives: 1st-line

Rocket EPICA – No Pump on Lever Pull Down
January 21, 2025

There is a chance the wire was loosened in shipping or transport. First step is [...]

Close-up of a metal valve with a spring and threaded interior, showing some rust and wear, positioned on a wooden surface—similar to those found in Lelit Bianca machines that may experience a leak issue even when brand new. © 2025 1st-line.com
Lelit Bianca – Brand New with a Leak Issue

Here at 1st-line, we bench every single machine we ship. Prior to Breville purchasing Lelit [...]

17
Jan
Close-up of an ACS Minima metal plumbing fixture with a large, round, grooved wooden valve handle above a white sink. Reflections and water spots are visible on the no steam, no hot water metal surfaces. © 2025 1st-line.com
ACS Minima – No Hot Water and No Steam

A customer contacted us about his ACS Minima dual boiler espresso machine.  This machine was [...]

16
Jan
The interior of the Bellezza Bellona Dual Boiler Espresso Machine features a compact, technical layout with colored electrical wires, white and clear plastic tubes, metal fittings, and various components neatly arranged. © 2025 1st-line.com
Bellezza Bellona – Steam Boiler Overheating

A customer complained yesterday that their steam boiler was overheating. In this situation, the first [...]

07
Jan
A small solenoid valve with a label, two large black O-rings, one smaller O-ring, and a short white tube are arranged on a marble-patterned surface—ideal for an espresso machine with no plastic components. © 2025 1st-line.com
Espresso Machine without Rubber or Plastic Parts

We received the following inquiry today: Dear 1st line team, I am reaching out to [...]

06
Jan
A hand holds a broken brown metal knob in front of a shiny Lelit Bianca espresso machine, showing the exposed gears where the steam valve knob has detached from the machine.
Lelit Bianca Knobs Falling Off Steam and Hot Water Valve

26
Dec
Lever on Elektra a Leva Moving Erratic
December 3, 2024

When the lever moves erratic or does not return to the top position, an underlying [...]

Close-up of an ECM Espresso Machine control box with a wiring diagram label. Colored wires (blue, green/yellow) are visible, and an orange arrow points toward a white connector—helpful for coffee machine troubleshooting. © 2025 1st-line.com
My ECM Espresso Machine Does Not Heat

There can be many faults on an ECM Manufacture espresso machines do not heat. One [...]

21
Nov
Trade-In Program & Recycling
November 19, 2024

Potential customers ask if 1st-line Equipment has a trade-in program. We normally do not allow [...]

Newsletter from Bezzera Italy
November 16, 2024

Please note that we may have some remaining stock that does not show the Bezzera [...]

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