Bezzera Duo DE Dual Boiler Espresso Machine – V2, Triple PID

$2,969.00

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Quickview: Bezzera Duo DE Dual Boiler Triple PID Espresso Machine
Technical: Safety Design for Most Prosumer Bezzera Espresso Machines
Customize: Lower Height on Bezzera Matrix/Duo

Bezzera Duo DE Dual Boiler Espresso Machine – V2, Triple PID

Overview:

If temperature control and stability are what you’re looking for, your search is over! The Bezzera Duo DE uses three, count them three, PID’s to control the temperature of the coffee boiler, the water/steam boiler, AND the grouphead itself! We caught a first-look of the Duo at HOST Milan 2017, and we were thoroughly impressed! After all, Bezzera has greatly put thought into this beginner dual boiler espresso machine that will help espresso enthusiasts obtain distinct flavor profiles with ease.

Furthermore, the Bezzera Duo DE sports a beautiful 3.5″ LED touch display that allows you to program a number of functions with ease. Adjusting the temperature between the two boilers is crystal clear, as well as checking the water levels. Additionally, other programmable features on the touchpad include:

  • pre-infusion, priority heat up between boilers
  • auto on/off settings
  • switch between direct plumb and reservoir
  • automatic backflush program
  • maintenance reminders
  • selection of language
Electronic Dosing

A keypad above the grouphead displays four designated buttons for volumetric coffee dosing, as well as a fifth button with Bezzera’s insignia for manual dosing.

Independently Controlled Boilers

Three separate PID’s control the .45 L coffee boiler and 1L water/steam boiler. Also, through the touch display, you can even program which boiler you would prefer to heat up first!

PID Temperature-Controlled Grouphead

The Bezzera grouphead on the electronic version of the Duo has its own PID–providing superior temperature control. Thus, this allows you to precisely understand what temperature you prefer for various blends.

Multi-Directional Steam and Hot Water Wand

Allows for more flexibility. Above all, joystick controls for steam and hot water wands give instant on/off operation as opposed to knobs that you must turn clockwise / counter-clockwise. Each has a rubber cover to prevent fingers from burning.

Wooden Elements

The Duo is designed with wooden handles on not only the portafilter but the joysticks and lever as well. After all, less plastic is always a bonus in our eyes!

Three Way Solenoid Valve

Allows quick removal of portafilter after espresso extraction by relieving the pressure built up in the grouphead. As a result, there is a dry puck of coffee that you can easily knock out of the portafilter.

Rotary Vane Pump and Motor

Produces a quieter extraction vs a vibratory vane pump. Situated underneath tank/reservoir and adjustment can be made from underneath the espresso machine.

Very Large Water Tank

A 4 L water reservoir means fewer refills for higher volume use, low water levels are detected by an electronic sensor and are indicated on the touch display. Refilling occurs from the top of the machine by lifting up the lid on hinges.

Passive Cup Warmer

Able to hold up to six cappuccino cups and passively warm them to ensure coffee remains hot.

Automatic Water Refill to Boiler

Automatic plus safety cutout to prevent machine damage.

Accessories included:
  • Single and Double spout portafilter w/ wood handles
  • 1-cup & 2-cup filter baskets
  • Blind filter basket
  • Plastic tamper
  • Plastic scoop
  • Grouphead cleaning brush
  • Reservoir plug
  • 1.5-meter stainless steel braided hose
  • Instruction manual.
  • Measurements: 13″ Width  x 18.5″ Depth x 16 5/8th H with rails (and 15″ H without rails)
    Cup Warmer: 9 3/4″ x 9 3/4″

Would you like to review our other home espresso machines? Then check out the webpage!


For more Bezzera products, please visit our Bezzera brands page. If you have any questions, please reference the Q&A tab on each product page.
Brand

Bezzera

Height (inches)

17, approximate

Width (inches)

13, approximate

Depth (inches)

19, approximate

Weight (pounds)

68

Wattage (watts)

Coffee – 800, Steam – 1200

Voltage (volts)

110

Boiler capacity (liters)

Coffee – 0.45, Steam – 1

Portafilter size (mm)

58

Tank capacity (liters)

4

Country of manufacture

Milan, Italy

Approvals

CE

Espresso Machine Warning:

  • ELECTRICAL WARNING: To avoid electrical damage to this espresso machine which is not considered a manufacturer's defect, please acquire and install a single-outlet surge suppressor rated at 1080 joules or higher. the lack of the recommended surge suppressor, the espresso machine can be damaged at the power switch, the electronics, the heating element, the pressurstat or the wiring inside.
  • WATER WARNING: To increase the useful life of and not damage your espresso machine, please use softened water. Softened water is water without calcium and without magnesium, but still has other minerals for espresso extraction. Do not use distilled water, purified water, nor reverse osmosis water as these types of water create oxidation with the metals and cause the same damaging effects as limescale.
  • DESCALING WARNING: We do not recommend descaling unless there is an issue with the espresso machine. The reason is that too much descaling can eat away at the metals and gaskets inside an espresso machine.

  1. Since this is a new model, every Bezzera Matrix/Duo model gets inspected, bench tested, and calibrated with 'water only' prior to shipping. Upon arrival, please use the machine within 5 business days.
  2. Note from Bezzera dated 03/25/2021

    20 AMP plug will continue to be used on Matrix and Duo 110 Volt version because the safety standards do not allow to use an undersized plug compared with the power consumption reported in the machine data label.

    We will add an advice into the machine box where we explain to the final user that it is possible to use the machine with a 15 Amp plug adapter only setting a boiler priority.

    We would like to inform you that, according to our tests, the major difference in the machine performance, setting or not the boiler priority, is in the warm-up period

    We faced not big performance differences in the coffee thermostability and water/steam services, in the normal machine use, giving a priority to a coffee or steam boiler

     

    WARM-UP TIME (no priority)

    Coffee service: 3:20 min

    Hot water / steam service: 6:45 min

     

    WARM-UP TIME (coffee boiler/service boiler priority)

    Coffee service: 7:10 min

    Hot water / steam service: 10:10 min

     

    TEST CONDITION:

    Power supply: 110V

    Frequency: 60 Hz

    Room temperature: 22°C

    Coffee boiler set point: 92°C

    Service boiler set point: 125°C

     

    We would like also assure you that there is not safety problem with the Matrix and Duo machines sold until now.

    15 AMP plug and cable are designed to be used with 15 AMP in a continuous way and they admit pick of current until around 20 AMP. During our tests we have recorded 17,76 AMP (as maximum current) only in the 3:20 minutes of the warm-up time (when both boiler heat up together).

    During the coffee brewing the service boiler heating element is disabled and when the machine is not used, thanks to the PID controls, only impulses of current are given to the heating elements.

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    Please ask follow up questions as a new question. Submitted questions will be first reviewed, answered, and lastly publicized.

      Hi, I bought the Bezzera Duo De from you, and I have it plumbed in to an RO system that I maintain regularly, with mineralization stage Is there any concern with RO water being too aggressive to the steel parts?
    1. 0 votes
      Q Hi, I bought the Bezzera Duo De from you, and I have it plumbed in to an RO system that I maintai...... Read more
      Asked by Nadav on September 24, 2021 1:33 pm
      There are no answers for this question yet. Answer now
    2. When do you anticipate having this model back in stock?
    3. 0 votes
      Q When do you anticipate having this model back in stock? answer now
      Asked by William on May 21, 2021 2:41 pm
      Answered by the admin In a few weeks. They are on their way.
    4. I have Bazzera DUO DE. I need the "shower holder" 5285501AL. You only have 5285501TP as spare part. Does 5285501TP will fit as well?
    5. 0 votes
      Q I have Bazzera DUO DE. I need the "shower holder" 5285501AL. You only have 5285501TP as spare par...... Read more answer now
      Asked by Shimon on May 10, 2021 11:07 am
      Answered by the admin

      Usually the end 2 letters relate to the finish, but it is best you ask Bezzera in Italy directly for the final say as we do not want to provide incorrect information.

    6. Can you please me a list of all the changes made to the Bezzera Duo DE since it went on sale in 2018. Also can you tell me if all of these changes are incorporated into Version 2 which you have for sale at this time?
    7. 0 votes
      Q Can you please me a list of all the changes made to the Bezzera Duo DE since it went on sale in 2...... Read more answer now
      Asked by Joseph on February 18, 2021 9:31 pm
      Answered by the admin Sorry, you will need to ask Bezzera for all specifics. The major change has been the display upgraded with a better glue to glass, some internal programming changes,and superior insulation from water and condensation. Again, you will need to ask Bezzera for all specifics.
    8. I’m interested in the Bezerra Duo with the Bezerra group. One question that I’m curious about... is the BZ group a standard size such that my existing funnel, IMS baskets, etc. for my E61 will work with the portafilter for the BZ? Apologies if I missed this somewhere on the website.
    9. 0 votes
      Q I’m interested in the Bezerra Duo with the Bezerra group. One question that I’m curious about... ...... Read more answer now
      Asked by craig on November 16, 2020 6:15 pm
      Answered by the admin

      Most E61 baskets, tampers, and accessory items should work. There is always a possibility that something we are unaware about will work.

    10. I have ordered a Bezzera Duo DE and it will be delivered in the next day or so. I'd like to start working on plumbing it in. What size drain line comes off the machine?
    11. 0 votes
      Q I have ordered a Bezzera Duo DE and it will be delivered in the next day or so. I'd like to start...... Read more answer now
      Asked by danelz on May 22, 2020 4:06 pm
      Answered by the admin

      Please use the machine in water tank mode for 2 weeks before plumbing. This is to make sure there is no problem with the machine that canbe caused by plumbing it in. Plumbing a machine in to the water line requires a good amount of work. In addition, you will need to place your machine and then determine all the parts needed to get connected to the water line.

      Please follow our recommendations.

    12. Is it possible to get shorter legs for the machine to reduce the height a bit more, even after removing the cup rails? I have a low cabinet and the 15 inch height without rails is just a tiny bit too tall. Thanks!
    13. 0 votes
      Q Is it possible to get shorter legs for the machine to reduce the height a bit more, even after re...... Read more answer now
      Asked by Dave on May 20, 2020 5:52 pm
      Answered by the admin

      We do have special feet that can lower the unit to about 14 1/4" WITHOUT the side rails With these special feet, which we only sell with the purchase of the unit from 1st-line, the height with the rails is about 16".

    14. How do you drain the coffee boiler on this machine?
    15. 0 votes
      Q How do you drain the coffee boiler on this machine? answer now
      Asked by shimonbraff on January 6, 2020 6:16 pm
      Answered by the admin

      Please read these instructions. Since these instructions are for those machines with hoses in the tank, the Bezzera machine would need to be put into plumbed mode and the water tank removed. Run grouphead for 10 seconds, and open water valve  for 15 seconds and power down unit. Let how water valve to exit all hot water. Remember, to immediately set back to tank mode before storage or shipping as to avoid damage on next start up.

    16. Hello I need 5 o rings for my bezzera duo de. I found the part number on your site but cant figure out how to get it. The part number is 7496097. It is on page 15 and number 10 in your parts list for the unit. When I enter the part number on your site it doesn’t come up. Can you get these for me?
    17. 0 votes
      Q Hello I need 5 o rings for my bezzera duo de. I found the part number on your site but cant figur...... Read more answer now
      Asked by Patrick Hove on September 30, 2019 3:42 pm
      Answered by the admin

      Please review our 2 available gaskets.

    18. What is the cost of shipping (this comes on a pallet, correct?)? For warranty service, who pays for shipping? Thanks
    19. 0 votes
      Q What is the cost of shipping (this comes on a pallet, correct?)? For warranty service, who pays f...... Read more answer now
      Asked by shimonbraff on August 24, 2019 9:07 am
      Answered by the admin

      Shipping, at the time of this writing, is included in the 48 contiguous states. Customer pays for shipping both ways for any service. During warranty, we offer phone and email support for any technical issues. After the warranty expires, we offer the Q&A area at no cost for any support needed by our customers.

    20. Does it do real pre-infusion or just pre wetting? Does it raising the pressure gradually or controlling the pressure?
    21. 0 votes
      Q Does it do real pre-infusion or just pre wetting? Does it raising the pressure gradually or contr...... Read more answer now
      Asked by shimonbraff on July 21, 2019 6:26 pm
      Answered by the admin

      Sorry for the delay as we have been inundated with requests these past few days. The answer is it depends. The following scenario is under the circumstance that the lever on the side of the grouphead is brought up 90 degrees.

      In direct plumb mode, the water line pressure is used for the pre-infusion on the Bezzera DE Dual Boiler Triple PID Espresso Machine.

      In tank mode, the pressure that builds up in the thermo-syphon loop between the grouphead and coffee boiler is used to wet the ground espresso coffee in the filter basket.

      After the programmed pre-infusion time in the display panel expires, the rotary vane pump cranks up to full programmed pump pressure.

      A When it set for pre-infusion the machine operate the pump for 2-3 seconds to build up the pressure then wait for the perset infusion time. Hence the machine do real pre-infusion no matter if it connect to water line or use the water tank.
      A When set to pre-infusion the machine operate the pump for 2-3 seconds to build up the pressure then wait for the setup infusion time. Hance this is real pre-infusion and not just pre-wetting. It is doing it connected to the water tank or direct water line. It bring up the pressure to about 5-6 bar (according to the gage on my machine - software version 2.2).
    22. Does this machine need a dedicated power source at all time?
    23. 0 votes
      Q Does this machine need a dedicated power source at all time? answer now
      Asked by Jarrod on October 31, 2018 7:05 pm
      Answered by the admin

      Although a dedicated 15 amp circuit can work,  a dedicated 20 amp circuit works best. It needs to be dedicated since the voltage drawn by this machine and another appliance or light can cause a spike in voltage or overheating of the wires or a tripping of the circuit breaker.

    24. The Bezzera website says the unit is 425 mm in height or 16.75 inches. Is that to the top of the rail. Trying to determine max cup height if under our counter.
    25. 0 votes
      Q The Bezzera website says the unit is 425 mm in height or 16.75 inches. Is that to the top of the ...... Read more answer now
      Asked by Robert Worthing on June 23, 2018 6:55 pm
      Answered by the admin

      Sorry, we are unsure how Bezzera measures their machines. We typically report the highest point on the machine's description on our web site. We usually include the guardrails in our measurement. Here are the details:

      • Measurements: 13" Width  x 18.5" Depth x 16 5/8th H with rails (and 15" H without rails)
        Cup Warmer: 9 3/4" x 9 3/4"
    26. What is the reason for the PID controlled brew group heater? This is new to me on an E61 group where I was used to the water circulation being the way the group was heated.
    27. 0 votes
      Q What is the reason for the PID controlled brew group heater? This is new to me on an E61 group wh...... Read more answer now
      Asked by Marty on June 12, 2018 9:01 pm
      Answered by the admin

      The Bezzera grouphead allows the user to program the water dosage of the espresso extraction. Since this grouphead looks a little smaller, the PID contyroller with mini heater makes it more stable than without. However, we are unsure, at the time of this writing, if it is more, same, or less stable than an E61 grouphead.

    28. What is the purpose behind being able to tell the machine which of the two boilers have heating priority? If you are going to make a milk based drink, you have to wait for both of them to heat up anyway. So is this how the machine lowers its current draw during initial heat up in order to remain on a 15amp circuit? (I'm assuming it will not require a 20 amp circuit)
    29. 0 votes
      Q What is the purpose behind being able to tell the machine which of the two boilers have heating p...... Read more answer now
      Asked by Marty on June 12, 2018 9:00 pm
      Answered by the admin

      Please understand there is a variety of situations than a particular espresso machine can be used in. With 110 volts available to a double boiler, there is a limitation to have only one boiler powered. In situations where espresso is mostly served, the operator would want the priority on the coffee boiler to maintain maximum consistency and not have a greater drop in temp when the steam boiler needs heat. In situations where there is lots of entertaining of espresso-milk based beverages, the speed of service will increase with priority to the steam boiler getting power. Yes, the coffee boiler will drop temp faster, but the milk will most likely hide the slight inconsistencies.

      The heating priority has nothing to do with the amperage as the Bezzera DUO works with priority heating in either amperage. The 20 amp will be better as it will heat one boiler faster. In addition, the 1500 watt steam boiler would almost max out a 15 amp breaker.

       

    30. When will the bezzera duo be available for purchase in the states?
    31. 0 votes
      Q When will the bezzera duo be available for purchase in the states? answer now
      Asked by Rizz Phann on March 8, 2018 12:55 am
      Answered by the admin

      Hopefully, within 6 weeks.

    32. What is the recovery time for shots on this machine? Considering using for small cafe
    33. 0 votes
      Q What is the recovery time for shots on this machine? Considering using for small cafe answer now
      Asked by Victor Carrera on January 7, 2018 4:42 am
      Answered by the admin

      Once fully warmed, the coffee boiler can extract back to back espresso shots. Please note to check with your local health and building department inspectors as this machine does not have ETL, nor NSF approvals at the time of this response.

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