Bezzera DUO DE Dual Boiler Triple PID Espresso Machine
Bezzera DUO DE Dual Boiler Triple PID Espresso Machine
125 Volt Plug
bezzera-matrix-pid
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Bezzera Duo DE V2 Dual Boiler Espresso Machine

$3,199.00 $2,969.00

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Triple PID controls for the coffee & steam boiler and the grouphead. Solid stainless steel body polished to a mirror finish.

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Frequently Bought Together

Bezzera DUO DE Dual Boiler Triple PID Espresso Machine + Bezzera 5965634R BZ Wood Handle 58mm Bottomless Portafilter
Price for both: $3,017.37

Bezzera Duo DE V2 Dual Boiler Espresso Machine

Overview

Look no further if you crave precise temperature control and unwavering stability! The Bezzera Duo DE, a remarkable dual boiler espresso machine, is the answer to your desires. With not one, not two, but three PID controllers, it regulates the temperature of the coffee boiler, the water/steam boiler, and even the grouphead itself. This meticulous attention to temperature control sets the Duo apart, ensuring that every espresso extraction is a masterpiece.

Our first encounter with the Duo at HOST Milan 2017 left us in awe. Bezzera's thoughtful engineering shines through in this beginner-friendly dual boiler espresso machine, empowering espresso enthusiasts to effortlessly achieve distinct flavor profiles.

But the features don't stop there. The Bezzera Duo DE boasts a stunning 3.5" LED touch display, elevating the user experience to new heights. Programming various functions becomes a breeze with this intuitive interface. From adjusting the temperature between the two boilers to checking water levels, everything is crystal clear.

The touchpad also grants you the power to customize and fine-tune your brewing experience with its programmable features, including pre-infusion settings, priority heat up between boilers, auto on/off preferences, and the option to switch between direct plumb and reservoir modes. Moreover, the automatic backflush program and maintenance reminders ensure that your machine remains in optimal condition.

The Bezzera Duo DE even caters to your language preference, allowing you to select the language of your choice. With its cutting-edge technology, user-friendly interface, and unparalleled temperature control, the Bezzera Duo DE is the ultimate dual boiler espresso machine that brings your espresso journey to new heights of perfection.

Features

Electronic Dosing

A keypad above the grouphead displays four designated buttons for volumetric coffee dosing, as well as a fifth button with Bezzera’s insignia for manual dosing.

Independently Controlled Boilers

Three separate PID’s control the .45 L coffee boiler and 1L water/steam boiler. Also, through the touch display, you can even program which boiler you would prefer to heat up first!

PID Temperature-Controlled Grouphead

The Bezzera grouphead on the electronic version of the Duo has its own PID–providing superior temperature control. Thus, this allows you to precisely understand what temperature you prefer for various blends.

Multi-Directional Steam and Hot Water Wand

Allows for more flexibility. Above all, joystick controls for steam and hot water wands give instant on/off operation as opposed to knobs that you must turn clockwise / counter-clockwise. Each has a rubber cover to prevent fingers from burning.

Wooden Elements

The Duo is designed with wooden handles on not only the portafilter but the joysticks and lever as well. After all, less plastic is always a bonus in our eyes!

Three Way Solenoid Valve

Allows quick removal of portafilter after espresso extraction by relieving the pressure built up in the grouphead. As a result, there is a dry puck of coffee that you can easily knock out of the portafilter.

Rotary Vane Pump and Motor

Produces a quieter extraction vs a vibratory vane pump. Situated underneath tank/reservoir and adjustment can be made from underneath the espresso machine.

Very Large Water Tank

A 4 L water reservoir means fewer refills for higher volume use, low water levels are detected by an electronic sensor and are indicated on the touch display. Refilling occurs from the top of the machine by lifting up the lid on hinges.

Passive Cup Warmer

Able to hold up to six cappuccino cups and passively warm them to ensure coffee remains hot.

Automatic Water Refill to Boiler

Automatic plus safety cutout to prevent machine damage.

Accessories included:

  • Single and Double spout portafilter w/ wood handles
  • 1-cup & 2-cup filter baskets
  • Blind filter basket
  • Plastic tamper
  • Plastic scoop
  • Grouphead cleaning brush
  • Reservoir plug
  • 1.5-meter stainless steel braided hose
  • Instruction manual.
  • Measurements: 13″ Width  x 18.5″ Depth x 16 5/8th H with rails (and 15″ H without rails)
    Cup Warmer: 9 3/4″ x 9 3/4″

Specifications

Brand

Bezzera
Height (inches)

17, approximate
Width (inches)

13, approximate
Depth (inches)

18.5, approximate
Weight (pounds)

68
Wattage (watts)

Coffee – 800, Steam – 1200
Voltage (volts)

110
Boiler capacity (liters)

Coffee – 0.45, Steam – 1
Portafilter size (mm)

58
Tank capacity (liters)

4
Country of manufacture

Milan, Italy
Approvals

CE

Notes
  • Since this is a new model, every Bezzera Matrix/Duo model gets inspected, bench tested, and calibrated with 'water only' prior to shipping. Upon arrival, please use the machine within 5 business days.
  • Do not move or lift the machine from the top rails as damage may occur to the rails or body of the machine.
  • The Bezzera Matrix DE comes from Bezzera on a mini pallet, which is why we will ship this machine out to you, the customer, on a pallet. Additionally, it is less likely that your machine will arrive damaged with this shipping method.
  • 15 AMP plug and cable are designed to be used with 15 AMP in a continuous way and they admit pick of current until around 20 AMP. During our tests, we recorded 17,76 AMP (as maximum current) only in the 3:20 minutes of the warm-up time (when both boiler heat up together).
  • During the coffee brewing the service boiler heating element is disabled and when the machine is not used, thanks to the PID controls, only current impulses are given to the heating elements.
  • Note from Bezzera dated 03/25/2021
    • 20 AMP plug will continue to be used on Matrix and Duo 110 Volt versions because the safety standards do not allow the use of an undersized plug compared with the power consumption reported in the machine data label.
    • We will add advice into the machine box where we explain to the final user that it is possible to use the machine with a 15 Amp plug adapter only setting a boiler priority.
    • We would like to inform you that, according to our tests, the major difference in the machine performance, setting or not the boiler priority, is in the warm-up period.
    • We faced no big performance differences in the coffee thermostability and water/steam services, in the regular machine use, giving priority to a coffee or steam boiler.
  • WARM-UP TIME (no priority)
    Coffee service: 3:20 min
    Hot water / steam service: 6:45 min
  • WARM-UP TIME (coffee boiler/service boiler priority)
    Coffee service: 7:10 min
    Hot water / steam service: 10:10 min
  • TEST CONDITION:
    Power supply: 110V
    Frequency: 60 Hz
    Room temperature: 22°C
    Coffee boiler set point: 92°C
    Service boiler set point: 125°C

General Espresso Machine Notes/Warnings:

  • Upon first use: On the initial start-up (or after a long period of non-use), it is important to make sure the pump is actually removing water from the tank. When the machine is powered on, you will hear the pump running. After 5 seconds, squeeze the in-line hose in the tank (usually the longest hose, has a particle filter attached). if you hear a different sound, this means the pump is working correctly. If not, immediately power down the machine and contact us. For more information, visit this page General Manual Pump Priming.
  • Electrical: To avoid electrical damage to this espresso machine which is not considered a manufacturer’s defect, please acquire and install a single-outlet surge suppressor rated at 1080 joules or higher. the lack of the recommended surge suppressor, the espresso machine can be damaged at the power switch, the electronics, the heating element, the pressurstat, or the wiring inside. For more information, visit this page Power Protection.
  • Water: To increase the useful life of and not damage your espresso machine, please use softened water. Softened water is water without calcium and magnesium, but still has other minerals for espresso extraction. Do not use distilled water, purified water, or reverse osmosis water as these types of water create oxidation with the metals and cause the same damaging effects as limescale. For more information, visit this page Water Choice.
  • Descaling: We do not recommend descaling unless there is an issue with the espresso machine. The reason is that too much descaling can eat away at the metals and gaskets inside an espresso machine. As a preventative measure, we recommend using softened water as explained in the bullet point above.
  • Backflushing: This procedure of cleaning the grouphead will need to be performed from time to time. For more information, visit this page Espresso Machine Backflush – Why 50?

Please visit one of the links below for more Bezzera products & information.
Equipment & Accessories
 
Parts & Diagrams
 
Technical Support
 

  • Please use the parts diagrams provided below to determine the part(s) you need. Then use our search box above to find the part(s) on our website.
  • If uncertain, please go to the equipment model or part product page. Then use the Q&A tab found on that web page to ask your question.
  • Lastly, and only if the first 2 options were exhausted, please use our parts inquiry page.
  • Our call center does not have the training to handle parts inquiries for over 60,000 different parts items. Asking any questions regarding parts will more than likely result in you being referred to the above steps.
  • Please note also that all parts purchases are non-returnable or refundable and do not include technical support, instructions, or warranties as the purchase price of any part does not cover the cost of technical support. Technical support is available for repairing equipment in our shop.

COD. 9942067 REV. 04


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TABLE 1 (MN/DE)

TABLE-1-(DUO-MN,DE)
# SKU
1 7474218
2 5964676
3 5225230
4 5492022
5 5224403.01
6 7816002
7 7815003
8 5073640LL
9 5073641DL
10 5058453LW
11 7663625LL
12 7819919
13 7804401
14 7812601
15 5370012
16 5074671LW
17 7474217
18 5163205.01CM
19 7818604
20 5056350LW
21 5968127R
22 7497009
23 7823001
24 5221826
25 5074672LW
26 5074924SG1
26A 5074923SG
27 5968124
28 5194654
29 7611502

TABLE 2A (DE)

TABLE-2A-(DUO-DE)
# SKU # SKU
1 5283062 37 7814002
2 7815001 38 5058411LL
3 5221844 39 7470604
4 7816002 40 7474219
5 7304507TR 41 5055752LW
6 7304517 42 7374002
7 7666005 43 5302065.01AL
8 5162421LL 44 7496073.01
9 7304502TR 45 5471521.01
10 5162415LL 46 5471509
11 5162414LL 47 5224617
12 5492019 48 7496076
13 5221835 49 7373012
14 7815003 50 7611508
15 7812601 51 7730509
16 5058463LL 52 5963171
17 7474212 53 7741005.01 (110V)
18 5221830 7742404.01 (220/240V)
19 7633012 54 7703018
20 7819901 55 7630339 (110V)
21 7666006.01 7630341 (220/230V)
22 5194554 7630343 (240V)
23 7611516 56 7701123 (110V)
24 7303001TR 7702322 (220/230V)
25 7304505TR 7702415 (240V)
26 7304538TR 57 7431001
27 5194617 58 5471001
28 5225228.01 59 5191501
29 7304534TR 60 5302009
30 7826206 61 5162416LL
31 7304001TR 62 5162418LL
32 5223003 63 5194532
33 5301504TR 64 7303039
34 5162412LL 65 7200514
35 5302057AL 66 7492004
36 7816027 67 5226416AL

TABLE 3 (MN/DE)

TABLE-3-(DUO-MN,DE)
# SKU
1 5493042
2 5471539
3 7496018
4 5471505
5 7496052
6 5471019
7 5283053TP
8 5224615TP
9 5302017TP
10 5302077TP
11 5224620TP
12 5965212.01AL

TABLE 4A (DE)

TABLE-4A-(DUO-DE)
# SKU
1 5320527BL
2 5494016
3 5302006TP
4 5192320
5 7666008
6 7814001
7 7663573
8 5722312TP (230V)
5722313TP (115V)
9 7823001
10 7826212
11 7434009
12 5302005TP
13 5370313
14 7303001TR
15 5194532
16 7303039
17 5162417LL
18 5194554
19 7304541TR
20 7703016
21 7630340
22 7701120 (110V)
7702319 (220/230V)
7702412 (240V)

TABLE 5 (MN/DE)

TABLE-5-(DUO-MN,DE)
# SKU
1 7615002
2 5225416TP
3 7816002
4 7814001
5 5162420LL
6 5162419LL
7 5320528BL
8 5302006TP
9 5302009
10 5225209TP
11 5192321
12 5301506TR
13 7666008
14 7452509.02
15 7452511.01
16 7434009
17 7496040
18 7816422
19 7816017
20 5058125LW
21 5225205
22 5192001
23 5265807
24 5721128.01AL (120V 1200W)
5722239.01AL (220/240V 1100/1300W)

TABLE 6A (DE)

TABLE-6A-(DUO-DE)
# SKU
1 5073032LW
2 7663623
3 7809811
4 7822602
5 5221863CM
6 7496004
7 7816001
8 5470501
9 7817001
10 7496097
11 5285501AL
12 7304502TR
13 7493013
14 7816015
15 5280502TW-AL
16 5283059TW-AL
17 7819901
18 5056107LL
19 7666003
20 7814001
21 7826212
22 5963097.01 (110V)
5963098.01 (220/240V)
23 5963575.02

TABLE 7 (MN/DE)

TABLE-7-(DUO-MN,DE)
# SKU
1 7496052
2 5283055TW
3 5494004
4 5496042
5 5225610
6 5222823CM
7 5221826CM
8 5260204DL
9 5471513
10 7372004 (wood)
7371511.01 (black)
11 5261801
12 5224603TP
13 7496072
14 5471532
15 5190501
16 7496073
17 7371004
19 7496095
20 5471037
21 7305019
22 5221872TW
23 5226621DL
24 5226622DL
25 5493046
26 7479990.02TW
27 7479985.02TW
28 5964101 (wood)
5964085.01AL (plastic)

TABLE 8A (DE)

TABLE-8A-(DUO-DE)
# SKU
1 7615002
2 7812402
3 5057012
4 5493047.01
5 5493049
6 7816002
7 5053044
8 7826402
9 7822603
10 7814001
11 7614007
12 7614006
13 7372507
14 7633628
15 7633326
16 7637209
17 635424.01
18 7816203
19 7663007
20 7816017
21 7818009
22 5058124.01LL
23 7665524.01PR
24 5661505
25 5053024.02LW
26 5191511
27 5191514
28 7809809
29 7661047.01PR
30 5963187R (SW V1.1)
5963169.03R (SW V2.0)
31 7551001 (USA 125V 15A)
7551003 (USA 250V 20A)
7555001 (Schuko)
7554001 (UK)
7552001 (Australia)
7555003 (Switzerland)

TABLE 9 (DE)

TABLE-9-(DUO-DE)
# SKU
1 7990603
2 5372101
3 5373001
4 5471031.01
5 5471035
6 5471003
7 5471527
8 5286016TW
9 7305006TW
10 7305007TW
11 7371520
12 5965631R
13 5965628R

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TABLE 9A (DE)

TABLE-9A-(DUO-DE)
# SKU
1 7990603
2 5372101
3 5373001
4 5471031.01
5 5471035
6 5471003
7 5471527
8 5286016TW
9 7305006TW
10 7305007TW
11 5371205
12 7816026
13 7493021
14 5371203
15 5371204.01
16 7809810
17 5978508.02
18 5965626.01R (1-cup)
5965625.01R (2-cup)

Customer reviews

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      My steam boiler stopped heating. I unplugged the wires to the heating element and a volt-olhm measures open line across the element. I am assuming I need to replace the element? Is this normal for a 2.5 year old machine? Also, are any gaskets or other parts recommended?
    1. 0 votes
      Q My steam boiler stopped heating. I unplugged the wires to the heating element and a volt-olhm mea...... Read more answer now
      Asked by Kyle on July 31, 2023 4:04 pm
      Answered by the admin

      A new gasket is always needed. A heating element sounds like it is needed.
      2. The group head on my duo de is cold. It’s been fine for a couple of years, but now will not heat up. I’ve replaced the heating element in the head, but it’s still cold. Any ideas what could cause this?
    2. 0 votes
      Q The group head on my duo de is cold. It’s been fine for a couple of years, but now will not heat ...... Read more answer now
      Asked by Aaron Stevenson on July 26, 2023 5:05 pm
      Answered by the admin

      At this point, it should be evaluated by a professional as there 'may' be other issues beyond the scope of our free services via Q&A.
      3. I'm looking for a couple of replacement parts for a DUO DE I recently came into ownership of that has some damage. Most notably, I need part 7373012 which is the reservoir plastic (I would also accept 5963171 if that is all that available, although my filter portion is still good). It was also missing the drain grid (5074672LW). If it helps confirm parts, this is a v2 Duo DE manufactured in 2021 (with the 20 amp cord)
    3. 0 votes
      Q I'm looking for a couple of replacement parts for a DUO DE I recently came into ownership of that...... Read more answer now
      Asked by Jeff Julander on January 3, 2023 9:13 pm
      Answered by the admin

      Hi,

      Sorry, we do not carry any of those parts.
      4. The LED touchscreen went completely blank and espresso machine does not work without it. I checked power supply and the power button both are OK and machine lights up. I also checked fuse inside power compartment and is not blown. I also checked water supply and the reset on boiler and steam, all OK. Does the touchscreen LED just wear out over time and needs to be replaced. Or is there a way to reset the touchscreen.
    4. 0 votes
      Q The LED touchscreen went completely blank and espresso machine does not work without it. I checke...... Read more answer now
      Asked by Nick Perriello on September 12, 2022 1:08 pm
      Answered by the admin

      Sorry, there is no reset button on the display. It probably needs to be replaced. Here is a link to the part 5963201.01R
      5. Hi, I bought the Bezzera Duo De from you, and I have it plumbed in to an RO system that I maintain regularly, with mineralization stage Is there any concern with RO water being too aggressive to the steel parts?
    5. 0 votes
      Q Hi, I bought the Bezzera Duo De from you, and I have it plumbed in to an RO system that I maintai...... Read more answer now
      Asked by Nadav on September 24, 2021 1:33 pm
      Answered by the admin

      We do not like RO systems because they create oxidation on parts. Re-mineralization can be tricky because it can affect different sensors. IOHO, water, in general, is tricky because water good for extraction is not good for the machine, and water good for the machine is not good for extractions.
      6. When do you anticipate having this model back in stock?
    6. 0 votes
      Q When do you anticipate having this model back in stock? answer now
      Asked by William on May 21, 2021 2:41 pm
      Answered by the admin In a few weeks. They are on their way.
      7. I have Bazzera DUO DE. I need the "shower holder" 5285501AL. You only have 5285501TP as spare part. Does 5285501TP will fit as well?
    7. 0 votes
      Q I have Bazzera DUO DE. I need the "shower holder" 5285501AL. You only have 5285501TP as spare par...... Read more answer now
      Asked by Shimon on May 10, 2021 11:07 am
      Answered by the admin

      Usually the end 2 letters relate to the finish, but it is best you ask Bezzera in Italy directly for the final say as we do not want to provide incorrect information.
      8. Can you please me a list of all the changes made to the Bezzera Duo DE since it went on sale in 2018. Also can you tell me if all of these changes are incorporated into Version 2 which you have for sale at this time?
    8. 0 votes
      Q Can you please me a list of all the changes made to the Bezzera Duo DE since it went on sale in 2...... Read more answer now
      Asked by Joseph on February 18, 2021 9:31 pm
      Answered by the admin Sorry, you will need to ask Bezzera for all specifics. The major change has been the display upgraded with a better glue to glass, some internal programming changes,and superior insulation from water and condensation. Again, you will need to ask Bezzera for all specifics.
      9. I’m interested in the Bezerra Duo with the Bezerra group. One question that I’m curious about... is the BZ group a standard size such that my existing funnel, IMS baskets, etc. for my E61 will work with the portafilter for the BZ? Apologies if I missed this somewhere on the website.
    9. 0 votes
      Q I’m interested in the Bezerra Duo with the Bezerra group. One question that I’m curious about... ...... Read more answer now
      Asked by craig on November 16, 2020 6:15 pm
      Answered by the admin

      Most E61 baskets, tampers, and accessory items should work. There is always a possibility that something we are unaware about will work.
      10. I have ordered a Bezzera Duo DE and it will be delivered in the next day or so. I'd like to start working on plumbing it in. What size drain line comes off the machine?
    10. 0 votes
      Q I have ordered a Bezzera Duo DE and it will be delivered in the next day or so. I'd like to start...... Read more answer now
      Asked by danelz on May 22, 2020 4:06 pm
      Answered by the admin

      Please use the machine in water tank mode for 2 weeks before plumbing. This is to make sure there is no problem with the machine that canbe caused by plumbing it in. Plumbing a machine in to the water line requires a good amount of work. In addition, you will need to place your machine and then determine all the parts needed to get connected to the water line.

      Please follow our recommendations.
      11. Is it possible to get shorter legs for the machine to reduce the height a bit more, even after removing the cup rails? I have a low cabinet and the 15 inch height without rails is just a tiny bit too tall. Thanks!
    11. 0 votes
      Q Is it possible to get shorter legs for the machine to reduce the height a bit more, even after re...... Read more answer now
      Asked by Dave on May 20, 2020 5:52 pm
      Answered by the admin

      We do have special feet that can lower the unit to about 14 1/4" WITHOUT the side rails With these special feet, which we only sell with the purchase of the unit from 1st-line, the height with the rails is about 16".
      12. How do you drain the coffee boiler on this machine?
    12. 0 votes
      Q How do you drain the coffee boiler on this machine? answer now
      Asked by shimonbraff on January 6, 2020 6:16 pm
      Answered by the admin

      Please read these instructions. Since these instructions are for those machines with hoses in the tank, the Bezzera machine would need to be put into plumbed mode and the water tank removed. Run grouphead for 10 seconds, and open water valve  for 15 seconds and power down unit. Let how water valve to exit all hot water. Remember, to immediately set back to tank mode before storage or shipping as to avoid damage on next start up.

      13. Hello I need 5 o rings for my bezzera duo de. I found the part number on your site but cant figure out how to get it. The part number is 7496097. It is on page 15 and number 10 in your parts list for the unit. When I enter the part number on your site it doesn’t come up. Can you get these for me?
    13. 0 votes
      Q Hello I need 5 o rings for my bezzera duo de. I found the part number on your site but cant figur...... Read more answer now
      Asked by Patrick Hove on September 30, 2019 3:42 pm
      Answered by the admin

      Please review our 2 available gaskets.
      14. What is the cost of shipping (this comes on a pallet, correct?)? For warranty service, who pays for shipping? Thanks
    14. 0 votes
      Q What is the cost of shipping (this comes on a pallet, correct?)? For warranty service, who pays f...... Read more answer now
      Asked by shimonbraff on August 24, 2019 9:07 am
      Answered by the admin

      Shipping, at the time of this writing, is included in the 48 contiguous states. Customer pays for shipping both ways for any service. During warranty, we offer phone and email support for any technical issues. After the warranty expires, we offer the Q&A area at no cost for any support needed by our customers.
      15. Does it do real pre-infusion or just pre wetting? Does it raising the pressure gradually or controlling the pressure?
    15. 0 votes
      Q Does it do real pre-infusion or just pre wetting? Does it raising the pressure gradually or contr...... Read more answer now
      Asked by shimonbraff on July 21, 2019 6:26 pm
      Answered by the admin

      Sorry for the delay as we have been inundated with requests these past few days. The answer is it depends. The following scenario is under the circumstance that the lever on the side of the grouphead is brought up 90 degrees.

      In direct plumb mode, the water line pressure is used for the pre-infusion on the Bezzera DE Dual Boiler Triple PID Espresso Machine.

      In tank mode, the pressure that builds up in the thermo-syphon loop between the grouphead and coffee boiler is used to wet the ground espresso coffee in the filter basket.

      After the programmed pre-infusion time in the display panel expires, the rotary vane pump cranks up to full programmed pump pressure.
      A When it set for pre-infusion the machine operate the pump for 2-3 seconds to build up the pressure then wait for the perset infusion time. Hence the machine do real pre-infusion no matter if it connect to water line or use the water tank.
      A When set to pre-infusion the machine operate the pump for 2-3 seconds to build up the pressure then wait for the setup infusion time. Hance this is real pre-infusion and not just pre-wetting. It is doing it connected to the water tank or direct water line. It bring up the pressure to about 5-6 bar (according to the gage on my machine - software version 2.2).
      16. Does this machine need a dedicated power source at all time?
    16. 0 votes
      Q Does this machine need a dedicated power source at all time? answer now
      Asked by Jarrod on October 31, 2018 7:05 pm
      Answered by the admin

      Although a dedicated 15 amp circuit can work,  a dedicated 20 amp circuit works best. It needs to be dedicated since the voltage drawn by this machine and another appliance or light can cause a spike in voltage or overheating of the wires or a tripping of the circuit breaker.
      17. The Bezzera website says the unit is 425 mm in height or 16.75 inches. Is that to the top of the rail. Trying to determine max cup height if under our counter.
    17. 0 votes
      Q The Bezzera website says the unit is 425 mm in height or 16.75 inches. Is that to the top of the ...... Read more answer now
      Asked by Robert Worthing on June 23, 2018 6:55 pm
      Answered by the admin

      Sorry, we are unsure how Bezzera measures their machines. We typically report the highest point on the machine's description on our web site. We usually include the guardrails in our measurement. Here are the details:

      • Measurements: 13" Width  x 18.5" Depth x 16 5/8th H with rails (and 15" H without rails)
        Cup Warmer: 9 3/4" x 9 3/4"
      18. What is the reason for the PID controlled brew group heater? This is new to me on an E61 group where I was used to the water circulation being the way the group was heated.
    18. 0 votes
      Q What is the reason for the PID controlled brew group heater? This is new to me on an E61 group wh...... Read more answer now
      Asked by Marty on June 12, 2018 9:01 pm
      Answered by the admin

      The Bezzera grouphead allows the user to program the water dosage of the espresso extraction. Since this grouphead looks a little smaller, the PID contyroller with mini heater makes it more stable than without. However, we are unsure, at the time of this writing, if it is more, same, or less stable than an E61 grouphead.
      19. What is the purpose behind being able to tell the machine which of the two boilers have heating priority? If you are going to make a milk based drink, you have to wait for both of them to heat up anyway. So is this how the machine lowers its current draw during initial heat up in order to remain on a 15amp circuit? (I'm assuming it will not require a 20 amp circuit)
    19. 0 votes
      Q What is the purpose behind being able to tell the machine which of the two boilers have heating p...... Read more answer now
      Asked by Marty on June 12, 2018 9:00 pm
      Answered by the admin

      Please understand there is a variety of situations than a particular espresso machine can be used in. With 110 volts available to a double boiler, there is a limitation to have only one boiler powered. In situations where espresso is mostly served, the operator would want the priority on the coffee boiler to maintain maximum consistency and not have a greater drop in temp when the steam boiler needs heat. In situations where there is lots of entertaining of espresso-milk based beverages, the speed of service will increase with priority to the steam boiler getting power. Yes, the coffee boiler will drop temp faster, but the milk will most likely hide the slight inconsistencies.

      The heating priority has nothing to do with the amperage as the Bezzera DUO works with priority heating in either amperage. The 20 amp will be better as it will heat one boiler faster. In addition, the 1500 watt steam boiler would almost max out a 15 amp breaker.

       
      20. When will the bezzera duo be available for purchase in the states?
    20. 0 votes
      Q When will the bezzera duo be available for purchase in the states? answer now
      Asked by Rizz Phann on March 8, 2018 12:55 am
      Answered by the admin

      Hopefully, within 6 weeks.
      21. What is the recovery time for shots on this machine? Considering using for small cafe
    21. 0 votes
      Q What is the recovery time for shots on this machine? Considering using for small cafe answer now
      Asked by Victor Carrera on January 7, 2018 4:42 am
      Answered by the admin

      Once fully warmed, the coffee boiler can extract back to back espresso shots. Please note to check with your local health and building department inspectors as this machine does not have ETL, nor NSF approvals at the time of this response.