A front-side view of the discontinued Ponte Vecchio Lusso 1 Group Spring Piston Lever Espresso Machine in stainless steel, featuring a large black handle, pressure gauge, steam wand, and drip tray. © 2025 1st-line.com
Close-up of a shiny hinge mechanism with visible screws on a polished espresso machine, reflecting high-quality craftsmanship reminiscent of the DISCONTINUED Ponte Vecchio Lusso 1 Group Spring Piston Lever Espresso Machine. © 2025 1st-line.com

DISCONTINUED Ponte Vecchio Lusso 1 Group Spring Piston Lever Espresso Machine

This product has been discontinued at 1st-line Equipment.
Please visit one of the links below for more comparable products.

 

Check out the Elektra Microcasa a Leva.

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SKU: LussoOne Categories: , Tags: , ,

Overview

Ponte Vecchio Lusso 1 Group Spring Piston Lever Espresso Machine

Ponte Vecchio is an Italian company that has been producing lever home espresso machines since 1999. It was founded by a number of entrepreneurs with over 20 years of experience in the industry of mechanical components for small household appliances. The new Ponte Vecchio Lusso 1 Group V2 has an improvement with the internal steam pipe in the boiler having an extra welding to hold it in place. In older models, this pipe would sometimes break off.

Videos

2 videos found
General Overview: All About Lever Espresso Machines
General Overview: All About Lever Espresso Machines
Detailed Review: Ponte Vecchio Export Manual Lever Espresso Machine
https://www.youtube.com/watch?v=HiPFYAYd3YA
Detailed Review: Ponte Vecchio Export Manual Lever Espresso Machine

Features

Manual Lever Operation

  • Spring piston-operated grouphead: Lever starts in the upward position, the user pulls down against spring until coffee fills the bottom of a demitasse cup, then the lever is slowly released and the spring in the piston pushes the lever to pump the water through the coffee grinds. If making double, it is important to pull the lever down a second time at the halfway point and released.
  • Stainless steel / brass piston.
  • Grouphead (as well as portafilters) are made from a chrome-plated brass casting: unit preheated by forced circulation of hot water from boiler, always ready for use at optimum operating temperature.
A hand operates the lever of a DISCONTINUED Ponte Vecchio Lusso 1 Group Spring Piston Lever Espresso Machine, brewing espresso into two small white cups on a wooden counter with a rustic wood wall in the background. © 2025 1st-line.com
A close-up of a DISCONTINUED Ponte Vecchio Lusso 1 Group Spring Piston Lever Espresso Machine’s internal parts, featuring a yellow funnel placed in the boiler opening to easily pour in water. © 2025 1st-line.com

Single Boiler System

  • Gauge measures steam boiler pressure (0 – 2.5 bar) located on the right.
  • Visual control of water level located underneath the gauge. Keep an eye on this control when filling the boiler.
  • Indicator lights on the left side of machine. The upper left light is the heating light. It is on when the machine is heating up; off when the machine is ready to use. The lower left light is the water light. It is on when the water in the boiler is too low; off when the water in the boiler is at optimal level.

Steam / Hot Water Wand

  • Fixed-position 3-hole steam wand located on the left and fixed-position hot water wand located on the right. Both are activated by rotational knobs on the left and right side of machine. Turn counter-clockwise to activate; clockwise to deactivate.
Someone adjusts the knob on a DISCONTINUED Ponte Vecchio Lusso 1 Group Spring Piston Lever Espresso Machine while steaming milk in a metal pitcher atop a wooden countertop. © 2025 1st-line.com
Espresso-making accessories—a tamper, portafilter, measuring scoop, four metal filter baskets, and a small yellow funnel—rest on wood; perfect for use with the DISCONTINUED Ponte Vecchio Lusso 1 Group Spring Piston Lever Espresso Machine. © 2025 1st-line.com

Accessories Included

  • Dual spout portafilter, non-E.S.E. pod filter basket, 1-cup filter basket, 2-cup filter basket, solid coffee tamper, metal scoop, plastic funnel, instruction manual.
    Removable drip tray & cup warming tray.

Specifications

Brand

Ponte Vecchio
Height (inches)

19, approximate
Width (inches)

15, approximate
Depth (inches)

17.5, approximate
Weight (pounds)

27
Wattage (watts)

1000
Voltage (volts)

120
Boiler capacity (liters)

3
Portafilter size (mm)

45
Approvals

CE

Ask a question

Please ask follow up questions as a new question. Submitted questions will be first reviewed, answered, and lastly publicized.

    Is there any way to get a double portafilter basket for the Ponte Vecchio? I only see the singles on the website any more, but I have previously purchased the double before.
  1. 0 votes
    Q Is there any way to get a double portafilter basket for the Ponte Vecchio? I only see the singles...... Read more answer now
    Asked by Brian on May 16, 2023 11:00 am
    Answered by the admin

    Sorry, we no longer stock the double baskets.
    2. I have a ponte vecchio lusso and need to replace the pressure gauge. Which of the gauges will work on the ponte vecchio? Thank you!
  2. 0 votes
    Q I have a ponte vecchio lusso and need to replace the pressure gauge. Which of the gauges will wor...... Read more answer now
    Asked by Dina on May 8, 2023 11:38 am
    Answered by the admin

    Our process for parts can be reviewed on our self-parts page.
    3. Hello! Is this machine discontinued from the manufacturer? Or is it that 1st-Line doesn't carry it anymore.. and if the latter, can I inquire as to why your shop doesn't carry it? Thank you!
  3. 0 votes
    Q Hello! Is this machine discontinued from the manufacturer? Or is it that 1st-Line doesn't carry i...... Read more answer now
    Asked by Michael on April 26, 2022 3:59 pm
    Answered by the admin

    Sorry, 1st-line is in process of discontinuing the line. Although a good machine and brand, we have decided there is not enough demand for the PV line to warrant the investment in stocking their machines. we will continue to support the machines and customers as best we can.
    4. How can I order the group head item # C6891R as per Ponte Lucio diagram list.. The head on my machine leaks every time I push lever down ..
  4. 0 votes
    Q How can I order the group head item # C6891R as per Ponte Lucio diagram list.. The head on my mac...... Read more answer now
    Asked by Joseph Talon on March 4, 2022 6:31 pm
    Answered by the admin

    Unfortunately, just an fyi... Ponte Vecchio had 2 different groupheads and they do not match. So, if this is a 2 group, it may be different. Please search our web site for availability. If it does not come up, then please contact the manufacturer directly as they will get you the part faster than we will.
    5. Can you brew and steam milk at the same time with this machine?
  5. 0 votes
    Q Can you brew and steam milk at the same time with this machine? answer now
    Asked by Zee on September 1, 2021 10:12 am
    Answered by the admin Yes, but it will impact the steam pre-infusion if you do.
    6. do you have a bottomless protafilter for the ponte vecchio or something comparable?
  6. 0 votes
    Q do you have a bottomless protafilter for the ponte vecchio or something comparable? answer now
    Asked by Hien on July 12, 2021 12:47 pm
    Answered by the admin

    Sorry, we do not.
    7. Does the Ponte Vecchio Export share the same thermosyphon grouphead with the Lusso? Or does it need to be turned off immediately after use like a La Pavoni?
  7. 0 votes
    Q Does the Ponte Vecchio Export share the same thermosyphon grouphead with the Lusso? Or does it ne...... Read more answer now
    Asked by Thomas on July 2, 2021 3:43 pm
    Answered by the admin

    Sorry, the internal design is different. All lever machines should be powered off when not in use.
    8. I purchased a Ponte Vecchio Lusso from 1st line back in 2016 and loved the machine. But after a recent move, the machine's pressurestat and one of the steamers (on pressurestat side) aren't working. The pressure reads 0 bar even after the machine reaches temperature. The steamer on the left side works perfectly with good steam pressure, but the right side steamer only pushes out hot water in a stream. The center espresso group also pushes out hot water without enough pressure to correctly pull a shot. Any ideas as what parts I need to fix/replace?
  8. 0 votes
    Q I purchased a Ponte Vecchio Lusso from 1st line back in 2016 and loved the machine. But after a r...... Read more answer now
    Asked by Ray on May 3, 2021 1:12 pm
    Answered by the admin

    One side is the hot water wand. The other side is the steam wand. Sounds like the gauge needs to be descaled or replaced.
    9. I have a Ponte Vecchio 1-group espresso machine, and it recently started leaking at one of the connections between the grouphead & boiler. I've loosed & re-tightened the bolts that attach them, but it still leaks. There is no seal between these connections, and there is no signs of corrosion or build-up at the connections, so I'm not sure why this would suddenly start happening. Have you heard of this happening, or have any ideas for a solution? I see you are out of stock of replacement groupheads, so trying to replace that is not an option. Thanks
  9. 0 votes
    Q I have a Ponte Vecchio 1-group espresso machine, and it recently started leaking at one of the co...... Read more answer now
    Asked by Carlos on March 30, 2021 1:19 pm
    Answered by the admin We could only suggest a little plumbers tape.
    A I had the same symptom one my 10 year old Lusso and found the problem to be a hairline crack in the bottom tube between the boiler and the group head just beyond the cone fitting. I tried teflon tape, o-rings, gaskets, you name it but is still leaked and the fixes that stopped the leak only did so until the machine built pressure. Finally I pulled out the boiler and this is when I could finally see the leak. I took it to a friend to try and re-braze the cone fitting but that didn't work so I bought a replacement boiler from 1st line. That was 2 years ago and It's been working great ever since.
    10. Hello! I am looking for an additional basket (or two) for the ponte veccio Lusso.
  10. 0 votes
    Q Hello! I am looking for an additional basket (or two) for the ponte veccio Lusso. answer now
    Asked by Bradley on November 30, 2020 1:54 am
    Answered by the admin

    Hi,

    Here are links to the filter baskets: 1-cup, 2-cup
    11. I need to purchase a replacement tamper for the Ponte Vecchio Lusso. Please advise ASAP. Thank you
  11. 0 votes
    Q I need to purchase a replacement tamper for the Ponte Vecchio Lusso. Please advise ASAP. Thank you answer now
    Asked by Tanith on May 4, 2020 4:38 pm
    Answered by the admin

    We are very sorry, we do not have any in stock at this time.
    12. My wife ordered a Ponte Vecchio Lusso 2 Group Spring Piston Lever Espresso Machine [Order #48407] (December 7, 2019) and we are having trouble with the machine turning on. The lower light will turn on and not send power to the boiler. Can you please advise me on how to get this fixed?
  12. 0 votes
    Q My wife ordered a Ponte Vecchio Lusso 2 Group Spring Piston Lever Espresso Machine [Order #48407]...... Read more answer now
    Asked by Philip on March 31, 2020 5:40 pm
    Answered by the admin

    Please unplug the machine from the electrical outlet. Remove the top cover, and then look for the safety thermostat on the left side of the internal boiler. You may need to remove the plastic internal cover by loosening the bolt near the back of the front wall. Find the thermostat and push in the red button. If you feel a clock, this is the reset and it means the machine was run without water in the boiler. If it does not clock, it means damage occurred from an electrical surge to the heating element, the brain unit, or the pressurstat, or tot he safety thermostat.
    13. I've bought parts from you before for my Ponte Vecchio Lusso. I'm doing another rebuild and am looking for a replacement for the Lusso "Brain" -- the electronic component -- I don't see this in your parts diagrams for the Lusso. Same question for the wiring kit that goes with the Lusso. I can see these parts on this site: (link we removed as we do not allow links to competing web sites) Does 1st line carry these parts in addition to the full inventory of parts, gaskets, and components?
  13. 0 votes
    Q I've bought parts from you before for my Ponte Vecchio Lusso. I'm doing another rebuild and am l...... Read more answer now
    Asked by David Cole on February 14, 2020 5:49 pm
    Answered by the admin

    We carry select parts to maintain the espresso machine. However, we do not carry all the parts, to perform a complete rebuild. For instance, we do not carry the wiring harness as we would just replace with wiring that we can purchase locally.

    All available parts are on our web site. Some brain units we may not sell unless the machine is in for repair. One reason is that some situations occur where previous customers return their old defective parts for a refund or damage the part by miswiring on install. When the incidence rate increases, we only sell the parts when we install.

    In addition, there is more than one version of brain units.
    14. I think I got my Lusso in Nov. 2012. During the winter, and because the Lusso sits by a cold wall, the grouphead blow hole will squirt a few times during warm up. Then I make an espresso and it works as usual. Could this be: 1) from the seals being extra cold or 2) age, and the seals need replacing. If it is the latter, it is better to have you guys replace the seals or just replace the whole assembly.
  14. 0 votes
    Q I think I got my Lusso in Nov. 2012. During the winter, and because the Lusso sits by a cold wall...... Read more answer now
    Asked by Stephen on December 17, 2019 5:10 pm
    Answered by the admin

    Considering age, it is best to replace the seals. A special tool is needed, and it can be purchased or rented. Please go to the top of our web site, look for the support tab, then diagrams, and then search for the parts needed for your machine. The renatal tool can also be found.

    Or, on top, click on repair service for instructions on procedure for sending the machine in for repair.
    15. Pressure gauge: When the machine is cold, the pressure gauge does not read zero. It reads as shown in this picture. Is there a way to manually reset it to zero when cold?Water leakage: Around 15 minutes after the machine has reached the correct temperature and pressure (and the upper light goes off) cold water starts leaking from under the machine, as seen in the picture. It's not extremely fast -- perhaps a cup in 5-10 minutes -- but it's somewhat worrisome. Is there something I can check before sending it in for servicing? For around 15 seconds after I turn on the machine (from cold) there is a light clicking noise from inside the machine.
  15. 0 votes
    Q Pressure gauge: When the machine is cold, the pressure gauge does not read zero. It reads as show...... Read more answer now
    Asked by Josh on November 21, 2019 8:35 pm
    Answered by the admin

    The gauge would probably need to be replaced. The internals need to be checked for leaks. The machine should never be operated until all leaks are rectified. Either the brain unit (not normal) or pressurstat (normal after warm up) is clicking.
    16. I have tried cleaning the tube and compression fitting and tried to silver solder the fitting but the fitting deteriorated. I will need to look into a replacement boiler and need to know availability and cost. I like this machine and hope that the cost isn’t overly high in cost.
  16. 0 votes
    Q I have tried cleaning the tube and compression fitting and tried to silver solder the fitting but...... Read more answer now
    Asked by Mike on October 11, 2019 4:18 am
    Answered by the admin

    Boilers are special order. Please use the contact us form on the top of our web site.
    17. I’m having issues with the lower tube leaking and have tightened it up in the past but am unable to stop it now. I see that it is a compression type fitting that should seal upon compression. I love this machine but I’m hoping to see if a new slip on compression would be available or if I have to look at replacing the boiler and the unit is less than two years old. I have thought about using a silver solder to build up and see if that will work.
  17. 0 votes
    Q I’m having issues with the lower tube leaking and have tightened it up in the past but am unable ...... Read more answer now
    Asked by Mike on September 21, 2019 4:32 pm
    Answered by the admin

    This usually happens with limescale or oxidation. It is best to loosen and clean with a wire brush and test. If it still leaks, the compression fitting can be removed and then silver soldered. Otherwise, the entire boiler will need to be replaced. We have seen boilers on various machine with corrosion from limescale and oxidation in as little as 2 weeks of ownership in those really bad cases.
    18. What type of portafilter is it and can I replace it with a higher quality one
  18. 0 votes
    Q What type of portafilter is it and can I replace it with a higher quality one answer now
    Asked by Isaac Singer on June 8, 2019 7:06 pm
    Answered by the admin Sorry, Ponte Vecchio has its own portafilters which are not interchangeable.
    19. Hi, is it possible to buy the 220V version of this machine from 1st-line and have it shipped to California? I use a voltage converter at home and prefer 220V machine.
  19. 0 votes
    Q Hi, is it possible to buy the 220V version of this machine from 1st-line and have it shipped to C...... Read more answer now
    Asked by Terence on January 3, 2019 3:52 pm
    Answered by the admin

    Sorry, the demand for 220 volt machines is very low, and we wish not to import a 220 volt model as then we are forced to stock parts for the 220 volt version for one machine sold. 

    You may be able to purchase a 20 volt model from an international vendor, but please keep in mind that parts for the 220 volt may take an international vendor a long time to get parts to you.
    20. I own this machine, and have some questions related to maintenance. I got it second-hand, and it makes great espresso. 1. This is about the frothing wand. I am careful to put only the very tip into the milk. But it seems impossible to clean the tip completely, even with a wet towel. Do you have recommendations for keeping it clean? And for cleaning it after the dried-on milk has cooled down? (The instructions say not to use lemon juice... perhaps because it can tarnish the chrome. What about white vinegar?) 2. What do you recommend for boiler maintenance (de-scaling, etc.)? What should I do, and how often? I do not want to use any kind of chemical product. I've heard that citric acid is OK... rather dilute, I imagine? 3. What other kind of regular maintenance is required (seals, oil, etc.)? Thanks!
  20. 0 votes
    Q I own this machine, and have some questions related to maintenance. I got it second-hand, and it ...... Read more answer now
    Asked by Josh G on December 1, 2018 6:10 pm
    Answered by the admin

    In bad cases, a milk cleaners should be used.

    Instead of descaling, soft water should be used. You can make water soft with an Oscar150 osmotic pack.

    Use the parts diagram under the parts section of the top PARTS link on our web site. The three seals on the piston should be changed every 6-24 months depending upon usage. A special tool is needed.

    In addition, the grouphead gasket and dispersion screen in the grouphead should be changed every 6-12 months depending upon usage.

Notes

  • Due to many issues of this machine being damaged in transit we add extra packing inside the machine that customers will have to remove.
  • This machine cannot be backflushed.
  • There is no spring to hold the basket into the portafilter.
  • The pod filter baskets use special pods that are not E.S.E.

General Espresso Machine Notes/Warnings:

  • Upon first use (tank/reservoir models): On the initial start-up (or after a long period of non-use), it is important to make sure the pump is removing water from the tank. When the machine is powered on, you will hear the pump running. After 5 seconds, squeeze the in-line hose in the tank (usually the longest hose, has a particle filter attached). if you hear a different sound, this means the pump is working correctly. If not, immediately power down the machine and contact us. For more information, visit this page General Manual Pump Priming.
  • Electrical: To avoid electrical damage to this espresso machine which is not considered a manufacturer's defect, please acquire and install a single-outlet surge suppressor rated at 1080 joules or higher. Without the recommended surge suppressor, the espresso machine can be damaged at the power switch, the electronics, the heating element, the pressurstat, or the wiring inside. For more information, visit this page Power Protection.
  • Water: To increase the useful life and not damage your espresso machine, please use softened water. Softened water is water without calcium and magnesium, but still has other minerals for espresso extraction. Do not use distilled, purified, or reverse osmosis water as these types of water create oxidation with the metals and cause the same damaging effects as limescale. For more information, visit this page Water Choice.
  • Descaling: We do not recommend descaling unless there is an issue with the espresso machine. Too much descaling can eat away at the metals and gaskets inside an espresso machine. As a preventative measure, we recommend using softened water as explained in the bullet point above.
  • Backflushing: Unfortunately this type of espresso machine cannot be backflushed because there is no solenoid valve to relieve built-up pressure in the grouphead. A quick way to clean the grouphead is to lock in your portafilter with no coffee and pull the lever down a few times. The long way is removing the screen, however, this runs the risk of damage.

Support

Parts Diagram

No block ID is set

Reviews

[yith_ywar_show_reviews_form product_id=4110]

Q & A

Ask a question

Please ask follow up questions as a new question. Submitted questions will be first reviewed, answered, and lastly publicized.

    Is there any way to get a double portafilter basket for the Ponte Vecchio? I only see the singles on the website any more, but I have previously purchased the double before.
  1. 0 votes
    Q Is there any way to get a double portafilter basket for the Ponte Vecchio? I only see the singles...... Read more answer now
    Asked by Brian on May 16, 2023 11:00 am
    Answered by the admin

    Sorry, we no longer stock the double baskets.
    2. I have a ponte vecchio lusso and need to replace the pressure gauge. Which of the gauges will work on the ponte vecchio? Thank you!
  2. 0 votes
    Q I have a ponte vecchio lusso and need to replace the pressure gauge. Which of the gauges will wor...... Read more answer now
    Asked by Dina on May 8, 2023 11:38 am
    Answered by the admin

    Our process for parts can be reviewed on our self-parts page.
    3. Hello! Is this machine discontinued from the manufacturer? Or is it that 1st-Line doesn't carry it anymore.. and if the latter, can I inquire as to why your shop doesn't carry it? Thank you!
  3. 0 votes
    Q Hello! Is this machine discontinued from the manufacturer? Or is it that 1st-Line doesn't carry i...... Read more answer now
    Asked by Michael on April 26, 2022 3:59 pm
    Answered by the admin

    Sorry, 1st-line is in process of discontinuing the line. Although a good machine and brand, we have decided there is not enough demand for the PV line to warrant the investment in stocking their machines. we will continue to support the machines and customers as best we can.
    4. How can I order the group head item # C6891R as per Ponte Lucio diagram list.. The head on my machine leaks every time I push lever down ..
  4. 0 votes
    Q How can I order the group head item # C6891R as per Ponte Lucio diagram list.. The head on my mac...... Read more answer now
    Asked by Joseph Talon on March 4, 2022 6:31 pm
    Answered by the admin

    Unfortunately, just an fyi... Ponte Vecchio had 2 different groupheads and they do not match. So, if this is a 2 group, it may be different. Please search our web site for availability. If it does not come up, then please contact the manufacturer directly as they will get you the part faster than we will.
    5. Can you brew and steam milk at the same time with this machine?
  5. 0 votes
    Q Can you brew and steam milk at the same time with this machine? answer now
    Asked by Zee on September 1, 2021 10:12 am
    Answered by the admin Yes, but it will impact the steam pre-infusion if you do.
    6. do you have a bottomless protafilter for the ponte vecchio or something comparable?
  6. 0 votes
    Q do you have a bottomless protafilter for the ponte vecchio or something comparable? answer now
    Asked by Hien on July 12, 2021 12:47 pm
    Answered by the admin

    Sorry, we do not.
    7. Does the Ponte Vecchio Export share the same thermosyphon grouphead with the Lusso? Or does it need to be turned off immediately after use like a La Pavoni?
  7. 0 votes
    Q Does the Ponte Vecchio Export share the same thermosyphon grouphead with the Lusso? Or does it ne...... Read more answer now
    Asked by Thomas on July 2, 2021 3:43 pm
    Answered by the admin

    Sorry, the internal design is different. All lever machines should be powered off when not in use.
    8. I purchased a Ponte Vecchio Lusso from 1st line back in 2016 and loved the machine. But after a recent move, the machine's pressurestat and one of the steamers (on pressurestat side) aren't working. The pressure reads 0 bar even after the machine reaches temperature. The steamer on the left side works perfectly with good steam pressure, but the right side steamer only pushes out hot water in a stream. The center espresso group also pushes out hot water without enough pressure to correctly pull a shot. Any ideas as what parts I need to fix/replace?
  8. 0 votes
    Q I purchased a Ponte Vecchio Lusso from 1st line back in 2016 and loved the machine. But after a r...... Read more answer now
    Asked by Ray on May 3, 2021 1:12 pm
    Answered by the admin

    One side is the hot water wand. The other side is the steam wand. Sounds like the gauge needs to be descaled or replaced.
    9. I have a Ponte Vecchio 1-group espresso machine, and it recently started leaking at one of the connections between the grouphead & boiler. I've loosed & re-tightened the bolts that attach them, but it still leaks. There is no seal between these connections, and there is no signs of corrosion or build-up at the connections, so I'm not sure why this would suddenly start happening. Have you heard of this happening, or have any ideas for a solution? I see you are out of stock of replacement groupheads, so trying to replace that is not an option. Thanks
  9. 0 votes
    Q I have a Ponte Vecchio 1-group espresso machine, and it recently started leaking at one of the co...... Read more answer now
    Asked by Carlos on March 30, 2021 1:19 pm
    Answered by the admin We could only suggest a little plumbers tape.
    A I had the same symptom one my 10 year old Lusso and found the problem to be a hairline crack in the bottom tube between the boiler and the group head just beyond the cone fitting. I tried teflon tape, o-rings, gaskets, you name it but is still leaked and the fixes that stopped the leak only did so until the machine built pressure. Finally I pulled out the boiler and this is when I could finally see the leak. I took it to a friend to try and re-braze the cone fitting but that didn't work so I bought a replacement boiler from 1st line. That was 2 years ago and It's been working great ever since.
    10. Hello! I am looking for an additional basket (or two) for the ponte veccio Lusso.
  10. 0 votes
    Q Hello! I am looking for an additional basket (or two) for the ponte veccio Lusso. answer now
    Asked by Bradley on November 30, 2020 1:54 am
    Answered by the admin

    Hi,

    Here are links to the filter baskets: 1-cup, 2-cup
    11. I need to purchase a replacement tamper for the Ponte Vecchio Lusso. Please advise ASAP. Thank you
  11. 0 votes
    Q I need to purchase a replacement tamper for the Ponte Vecchio Lusso. Please advise ASAP. Thank you answer now
    Asked by Tanith on May 4, 2020 4:38 pm
    Answered by the admin

    We are very sorry, we do not have any in stock at this time.
    12. My wife ordered a Ponte Vecchio Lusso 2 Group Spring Piston Lever Espresso Machine [Order #48407] (December 7, 2019) and we are having trouble with the machine turning on. The lower light will turn on and not send power to the boiler. Can you please advise me on how to get this fixed?
  12. 0 votes
    Q My wife ordered a Ponte Vecchio Lusso 2 Group Spring Piston Lever Espresso Machine [Order #48407]...... Read more answer now
    Asked by Philip on March 31, 2020 5:40 pm
    Answered by the admin

    Please unplug the machine from the electrical outlet. Remove the top cover, and then look for the safety thermostat on the left side of the internal boiler. You may need to remove the plastic internal cover by loosening the bolt near the back of the front wall. Find the thermostat and push in the red button. If you feel a clock, this is the reset and it means the machine was run without water in the boiler. If it does not clock, it means damage occurred from an electrical surge to the heating element, the brain unit, or the pressurstat, or tot he safety thermostat.
    13. I've bought parts from you before for my Ponte Vecchio Lusso. I'm doing another rebuild and am looking for a replacement for the Lusso "Brain" -- the electronic component -- I don't see this in your parts diagrams for the Lusso. Same question for the wiring kit that goes with the Lusso. I can see these parts on this site: (link we removed as we do not allow links to competing web sites) Does 1st line carry these parts in addition to the full inventory of parts, gaskets, and components?
  13. 0 votes
    Q I've bought parts from you before for my Ponte Vecchio Lusso. I'm doing another rebuild and am l...... Read more answer now
    Asked by David Cole on February 14, 2020 5:49 pm
    Answered by the admin

    We carry select parts to maintain the espresso machine. However, we do not carry all the parts, to perform a complete rebuild. For instance, we do not carry the wiring harness as we would just replace with wiring that we can purchase locally.

    All available parts are on our web site. Some brain units we may not sell unless the machine is in for repair. One reason is that some situations occur where previous customers return their old defective parts for a refund or damage the part by miswiring on install. When the incidence rate increases, we only sell the parts when we install.

    In addition, there is more than one version of brain units.
    14. I think I got my Lusso in Nov. 2012. During the winter, and because the Lusso sits by a cold wall, the grouphead blow hole will squirt a few times during warm up. Then I make an espresso and it works as usual. Could this be: 1) from the seals being extra cold or 2) age, and the seals need replacing. If it is the latter, it is better to have you guys replace the seals or just replace the whole assembly.
  14. 0 votes
    Q I think I got my Lusso in Nov. 2012. During the winter, and because the Lusso sits by a cold wall...... Read more answer now
    Asked by Stephen on December 17, 2019 5:10 pm
    Answered by the admin

    Considering age, it is best to replace the seals. A special tool is needed, and it can be purchased or rented. Please go to the top of our web site, look for the support tab, then diagrams, and then search for the parts needed for your machine. The renatal tool can also be found.

    Or, on top, click on repair service for instructions on procedure for sending the machine in for repair.
    15. Pressure gauge: When the machine is cold, the pressure gauge does not read zero. It reads as shown in this picture. Is there a way to manually reset it to zero when cold?Water leakage: Around 15 minutes after the machine has reached the correct temperature and pressure (and the upper light goes off) cold water starts leaking from under the machine, as seen in the picture. It's not extremely fast -- perhaps a cup in 5-10 minutes -- but it's somewhat worrisome. Is there something I can check before sending it in for servicing? For around 15 seconds after I turn on the machine (from cold) there is a light clicking noise from inside the machine.
  15. 0 votes
    Q Pressure gauge: When the machine is cold, the pressure gauge does not read zero. It reads as show...... Read more answer now
    Asked by Josh on November 21, 2019 8:35 pm
    Answered by the admin

    The gauge would probably need to be replaced. The internals need to be checked for leaks. The machine should never be operated until all leaks are rectified. Either the brain unit (not normal) or pressurstat (normal after warm up) is clicking.
    16. I have tried cleaning the tube and compression fitting and tried to silver solder the fitting but the fitting deteriorated. I will need to look into a replacement boiler and need to know availability and cost. I like this machine and hope that the cost isn’t overly high in cost.
  16. 0 votes
    Q I have tried cleaning the tube and compression fitting and tried to silver solder the fitting but...... Read more answer now
    Asked by Mike on October 11, 2019 4:18 am
    Answered by the admin

    Boilers are special order. Please use the contact us form on the top of our web site.
    17. I’m having issues with the lower tube leaking and have tightened it up in the past but am unable to stop it now. I see that it is a compression type fitting that should seal upon compression. I love this machine but I’m hoping to see if a new slip on compression would be available or if I have to look at replacing the boiler and the unit is less than two years old. I have thought about using a silver solder to build up and see if that will work.
  17. 0 votes
    Q I’m having issues with the lower tube leaking and have tightened it up in the past but am unable ...... Read more answer now
    Asked by Mike on September 21, 2019 4:32 pm
    Answered by the admin

    This usually happens with limescale or oxidation. It is best to loosen and clean with a wire brush and test. If it still leaks, the compression fitting can be removed and then silver soldered. Otherwise, the entire boiler will need to be replaced. We have seen boilers on various machine with corrosion from limescale and oxidation in as little as 2 weeks of ownership in those really bad cases.
    18. What type of portafilter is it and can I replace it with a higher quality one
  18. 0 votes
    Q What type of portafilter is it and can I replace it with a higher quality one answer now
    Asked by Isaac Singer on June 8, 2019 7:06 pm
    Answered by the admin Sorry, Ponte Vecchio has its own portafilters which are not interchangeable.
    19. Hi, is it possible to buy the 220V version of this machine from 1st-line and have it shipped to California? I use a voltage converter at home and prefer 220V machine.
  19. 0 votes
    Q Hi, is it possible to buy the 220V version of this machine from 1st-line and have it shipped to C...... Read more answer now
    Asked by Terence on January 3, 2019 3:52 pm
    Answered by the admin

    Sorry, the demand for 220 volt machines is very low, and we wish not to import a 220 volt model as then we are forced to stock parts for the 220 volt version for one machine sold. 

    You may be able to purchase a 20 volt model from an international vendor, but please keep in mind that parts for the 220 volt may take an international vendor a long time to get parts to you.
    20. I own this machine, and have some questions related to maintenance. I got it second-hand, and it makes great espresso. 1. This is about the frothing wand. I am careful to put only the very tip into the milk. But it seems impossible to clean the tip completely, even with a wet towel. Do you have recommendations for keeping it clean? And for cleaning it after the dried-on milk has cooled down? (The instructions say not to use lemon juice... perhaps because it can tarnish the chrome. What about white vinegar?) 2. What do you recommend for boiler maintenance (de-scaling, etc.)? What should I do, and how often? I do not want to use any kind of chemical product. I've heard that citric acid is OK... rather dilute, I imagine? 3. What other kind of regular maintenance is required (seals, oil, etc.)? Thanks!
  20. 0 votes
    Q I own this machine, and have some questions related to maintenance. I got it second-hand, and it ...... Read more answer now
    Asked by Josh G on December 1, 2018 6:10 pm
    Answered by the admin

    In bad cases, a milk cleaners should be used.

    Instead of descaling, soft water should be used. You can make water soft with an Oscar150 osmotic pack.

    Use the parts diagram under the parts section of the top PARTS link on our web site. The three seals on the piston should be changed every 6-24 months depending upon usage. A special tool is needed.

    In addition, the grouphead gasket and dispersion screen in the grouphead should be changed every 6-12 months depending upon usage.
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