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Bezzera Magica PID HX Espresso Machine
$1,750.00 $1,650.00
HX machine very similar to the popular Bezzera Mitica, except this model operates as a tank-only espresso machine.
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┌- Terms & Conditions -┐
Commercial Terms & Conditions of Sale
- For more information, please see Terms & Conditions.
2 year parts & labor warranty limited to manufacturer's defect
- Defects due to limescale buildup are not covered under warranty. Please read about Limescale Prevention.
- For any issues within your warranty period, please contact us.
Shipping included on orders over $99!
- Standard ground shipping within the contiguous 48 states. Alaska & Hawaii shipping costs extra.
- Total order must be over $99 after all discounts.
- For more information, please see Shipping Included.
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Overview
Bezzera Magica PID HX Espresso Machine
We brought in the original Bezzera Magica in May 2013 to add to our HX line of espresso machines. Its large 2-liter boiler made it great for cappuccino & latte drinkers. The E61 grouphead helps create consistent espresso shots back to back. Separate wands for steam and hot water with quick-action joystick controls make it great for tea & hot chocolate drinkers.
The PID version we have carried since September 2018. With this technology, steam can be generated quicker, which makes it even better if you are entertaining.
Videos
Coming soon…
Features
- Heat exchanger allows you to brew coffee, steam milk, and pour hot piping water all at the same time.
- PID Controls – for regulating the boiler temperature.
- Stainless steel body polished to a mirror finish.
- E61 grouphead – hot water circulates from the heat exchanger through the grouphead and back to keep the grouphead and your portafilter nice and hot.
- Boiler pressure gauge (measures 0-3) to indicate steam boiler pressure.
- Pump pressure gauge (measures 0-16) to indicate brew pressure during espresso extraction.Please note that the only time this gauge should be looked at is when extracting espresso. At all other times, the reading is irrelevant.
- Lever next to the grouphead activates a microswitch which turns on the pump to pump water through the coffee grinds.
- Multi-directional steam wand and hot water wand allow for more flexibility.
- Joystick controls for steam and hot water wands give instant on/off operation as opposed to knobs that you must turn clockwise/counter clockwise.
- Powerful vibratory pump rated at 15 bar please note that only 9 bar is needed for espresso.
- Three way solenoid valve allows quick removal of portafilter after espresso extraction.
- Very large water tank (4 liters) – less refills for higher volume use.
- Passive cup warmer on the top with guard rails.
- Accessories – single spout portafilter, double spout portafilter, 1-cup filter basket, 2-cup filter basket, blind filter basket, plastic tamper, plastic scoop, grouphead cleaning brush, and instruction manual.
Specifications
| Brand | Bezzera |
|---|---|
| Height (inches) | 16.5, approximate, w/out rail – 14.75 |
| Width (inches) | 12, approximate |
| Depth (inches) | 17 |
| Weight (pounds) | 50 |
| Wattage (watts) | 1450 |
| Voltage (volts) | 110 |
| Boiler capacity (liters) | 2 |
| Portafilter size (mm) | 58 |
| Tank capacity (liters) | 4 |
| Country of manufacture | Milan, Italy |
| Approvals | CE |
Notes
- Top rails: The rails on the top cover can be removed to lower the height of the machine to ~14.75″ (37.47 cm). Underneath the top cover, there are 6 nuts (2 per rail) that you must unscrew. A 7 mm socket wrench should work.
- Manual drain valve: Starting with serial number NP01815321 and higher (until further notice from Bezzera and it may change again without notice), the minimum water level probe in the boiler has been removed. A manual drain valve has been added.
General Espresso Machine Notes/Warnings:
- Upon first use (tank/reservoir models): On the initial start-up (or after a long period of non-use), it is important to make sure the pump is removing water from the tank. When the machine is powered on, you will hear the pump running. After 5 seconds, squeeze the in-line hose in the tank (usually the longest hose, has a particle filter attached). if you hear a different sound, this means the pump is working correctly. If not, immediately power down the machine and contact us. For more information, visit this page General Manual Pump Priming.
- Electrical: To avoid electrical damage to this espresso machine which is not considered a manufacturer's defect, please acquire and install a single-outlet surge suppressor rated at 1080 joules or higher. Without the recommended surge suppressor, the espresso machine can be damaged at the power switch, the electronics, the heating element, the pressurstat, or the wiring inside. For more information, visit this page Power Protection.
- Water: To increase the useful life and not damage your espresso machine, please use softened water. Softened water is water without calcium and magnesium, but still has other minerals for espresso extraction. Do not use distilled, purified, or reverse osmosis water as these types of water create oxidation with the metals and cause the same damaging effects as limescale. For more information, visit this page Water Choice.
- Descaling: We do not recommend descaling unless there is an issue with the espresso machine. Too much descaling can eat away at the metals and gaskets inside an espresso machine. As a preventative measure, we recommend using softened water as explained in the bullet point above.
- Backflushing: This procedure of cleaning the grouphead will need to be performed from time to time. For more information, visit this page Espresso Machine Backflush – Why 50?
Support
- Instruction Manual (Cod. 9941082.08 ed. 09/20 rev.00)
Parts Diagram
Finding your part
- Please use the parts diagrams provided below to determine the part(s) you need. Then use our search box above to find the part(s) on our website.
Note: These parts diagrams are provided by the manufacturers. We list them on our site for informational purposes only. We do not stock every single part listed nor can we guarantee that every part is available to order. - If uncertain, please go to the equipment model or part product page. Then use the Q&A tab found on that web page to ask your question.
- Lastly, and only if the first 2 options were exhausted, please use our parts inquiry page.
- Our call center does not have the training to handle parts inquiries for over 60,000 different parts items. Asking any questions regarding parts will more than likely result in you being referred to the above steps.
- Please note also that all parts purchases are non-returnable or refundable and do not include technical support, instructions, or warranties as the purchase price of any part does not cover the cost of technical support. Technical support is available for repairing equipment in our shop.
- Sorry, we will only special order a part for a model we carry AND was purchased through our supply chain.
- Since we are unaware of the mechanical, electrical, and/or plumbing expertise of a parts buyer or the tools owned by a parts buyer, we are never able to advise if a self-repair can be performed.
COD. 9942049.04 REV. 02 ed.04/17
TABLE 1
| # | SKU |
| 1 | 5163205.01CM |
| 2 | 5074631LW |
| 3 | 7818603 |
| 4 | 7474212 |
| 5 | 5056301LW |
| 6 | 7816002 |
| 7 | 5344023.01 |
| 8 | 5340019LL |
| 5340003.05LL (black) | |
| 9 | 7474218 |
| 10 | 5340513 |
| 11 | 5074617LW |
| 13 | 7809804 |
| 14 | 5961727 |
TABLE 2
| # | SKU |
| 1 | 7373006.03 |
| 2 | 7812601 |
| 3 | 7374004 |
| 4 | 7819908 |
| 5 | 5194540 |
| 6 | 5224409 |
| 7 | 7496073.01 |
| 8 | 5471521.01 |
| 9 | 5471509 |
| 10 | 5224617 |
| 11 | 5963009.03 |
| 15 | 5221830 |
| 16 | 5225228 |
| 17 | 7826206 |
| 18 | 5225246 |
| 19 | 5194529 |
| 20 | 7611512 |
| 21 | 7731018 (100V C/OR) |
| 7731019 (120V WITH OR) | |
| 7731022 (220V 60HZ WITH OR) | |
| 7731020 (230V WITH OR) | |
| 7731021 (240V WITH OR) | |
| 22 | 7303006 |
| 23 | 7303036TR |
| 24 | 7634816 |
| 25 | 7470602 |
| 27 | 7805009 |
| 28 | 7816004 |
| 29 | 7701111 (115V) |
| 7702310 (230V) | |
| 7702409 (240V) | |
| 30 | 7630327 (110V) |
| 7630328 (220/230V) | |
| 7630329 (240V) | |
| 32 | 5301504TR |
| 33 | 7303034TR |
| 34 | 7304001TR |
| 35 | 5221844 |
| 36 | 5194590 |
| 37 | 5162237.01LL |
| 38 | 5162236.01LL |
| 39 | 7400902 |
| 40 | 7432523 |
| 46 | 5194592 |
| 47 | 5471535 |
| 48 | 7809806 |
| 49 | 7496076 |
| 50 | 7374002 |
| 51 | 5302065 |
| 52 | 5963070.03 |
| 53 | 5963071.03 |
TABLE 2A - (up to 30/10/2012)
| # | SKU |
| 1 | 5302072 |
| 2 | 5471506.01 |
| 3 | 7496052 |
| 4 | 5224619TP |
| 5 | 7496018 |
| 6 | 5283049 |
| 7 | 5224615TP |
| 8 | 5471505 |
| 9 | 5302017TP |
| 10 | 5965165 |
| 11 | 5493001 |
TABLE 2A - (from 31/10/2012)
| # | SKU |
| 1 | 5302077TP |
| 2 | 5471539 |
| 3 | 7496052 |
| 4 | 5224620TP |
| 5 | 7496018 |
| 6 | 5283053TP |
| 7 | 5224615TP |
| 8 | 5471505 |
| 9 | 5302017TP |
| 10 | 5965212.01AL |
| 11 | 5493042 |
| 12 | 5471019 |
TABLE 3
| # | SKU |
| 1 | 7432522 |
| 2 | 7400901 |
| 3 | 5162234LL |
| 5162395LL | |
| 4 | 5225412 |
| 5302005 (3/8") | |
| 5 | 5265819 |
| 6 | 5265812 |
| 7 | 5225205 |
| 8 | 5192001 |
| 9 | 7452511 |
| 11 | 5162239.01LL |
| 12 | 7452510.02R |
| 13 | 5162233LL |
| 14 | 7433013 |
| 15 | 5162235LL |
| 18 | 5320501.02BL |
| 19 | 7434009 |
| 20 | 5227007 |
| 21 | 5492008 |
| 22 | 5221813 |
| 23 | 5492025 |
| 24 | 5721127TP (1350W 110V) |
| 5722240TP (220/240V - 1250/1450W) | |
| 25 | 5163204LL |
| 26 | 5164067.01LL |
| 27 | 5329020DC-AL |
| 28 | 5495007 |
| 29 | 5301521TR |
| 32 | 5192301 |
| 33 | 5302006TP |
| 34 | 5301520TR |
| 35 | 5227002 |
TABLE 4 - (up to 28/01/2014)
| # | SKU |
| 1 | 7371511.01 |
| 2 | 5222823CM |
| 3 | 5225608 |
| 4 | 5260203DL |
| 5 | 5471513 |
| 6 | 5261801 |
| 7 | 7496072 |
| 8 | 5471532 |
| 9 | 5190501 |
| 10 | 7479958 |
| 11 | 7479985TW |
| 12 | 5494004 |
| 13 | 5964085AL |
| 14 | 5221826CM |
| 15 | 5283047TW |
| 16 | 7479952 |
| 17 | 7479953 |
| 18 | 7479954 |
| 19 | 7479955 |
| 20 | 7479956 |
| 21 | 7479933 |
| 22 | 7479934 |
| 23 | 7479935 |
| 24 | 7479936 |
| 25 | 7479937 |
| 26 | 7479940 |
| 27 | 7493011 |
| 28 | 5267013 |
| 29 | 7812607 |
| 30 | 7479938 |
| 31 | 7479939 |
| 32 | 7479951 |
| 33 | 7479950 |
| 34 | 7479949 |
| 35 | 7371511.01 |
| 36 | 7479931 |
| 37 | 7479947 |
| 38 | 7479948 |
| 39 | 7479946 |
| 40 | 7479942 |
| 41 | 7479957 |
| 42 | 7479943 |
| 43 | 7479944 |
| 44 | 7479945 |
| 45 | 7479960 |
| 46 | 7479961 |
| 47 | 7479941 |
| 48 | 5471022 |
| 49 | 5493039 |
| 50 | 7479967 |
| 51 | 7479968 |
| 52 | 7479969 |
| 53 | 7479970 |
| 54 | 7479971 |
| 55 | 7371003 |
| 56 | 7305010 |
| 57 | 7305013 |
| 58 | 7479975 |
| 59 | 7496083 |
| 60 | 5496042 |
| 61 | 5224603TP |
| 62 | 5225410TP (M14xM13 H26) |
| 5302079 (M14xM13 (from 05.10.2012) | |
| 63 | 5964084AL |
| 64 | 5260204DL |
| 65 | 5225610 |
| 66 | 7496084 |
| 67 | 7479990TW |
| 68 | 7496084 |
| 69 | 7305014 |
| 70 | 5302064 |
TABLE 4 - (from 29/01/2014)
| # | SKU |
| 1 | 7371511.01 |
| 2 | 5222823CM |
| 3 | 5225608 |
| 4 | 5260203DL |
| 5 | 5471513 |
| 6 | 5261801 |
| 7 | 7496072 |
| 8 | 5471532 |
| 9 | 5190501 |
| 11 | 7479985.01TW |
| 12 | 5494004 |
| 13 | 5964085.01AL |
| 14 | 5221826CM |
| 15 | 5283055TW |
| 16 | 7479952 |
| 17 | 7479953 |
| 18 | 7479954 |
| 19 | 7479955 |
| 20 | 7479956 |
| 21 | 7479933 |
| 22 | 7479934 |
| 23 | 7479935 |
| 24 | 7479936 |
| 25 | 7479937 |
| 26 | 7479940 |
| 27 | 7493011 |
| 28 | 5267013 |
| 29 | 7812607 |
| 30 | 7479938 |
| 31 | 7479939 |
| 32 | 7479951 |
| 33 | 7479950 |
| 34 | 7479949 |
| 35 | 7371511.01 |
| 36 | 7479931 |
| 37 | 7479947 |
| 38 | 7479948 |
| 39 | 7479946 |
| 40 | 7479942 |
| 41 | 7479957 |
| 42 | 7479943 |
| 43 | 7479944 |
| 44 | 7479945 |
| 45 | 7479960 |
| 46 | 7479961 |
| 47 | 747994 |
| 48 | 5471022 |
| 49 | 5493039 |
| 50 | 7479967 |
| 51 | 7479968 |
| 52 | 7479969 |
| 53 | 7479970 |
| 54 | 7479971 |
| 55 | 5494017 |
| 56 | 5221872TW |
| 57 | 7371003 |
| 58 | 7496084 |
| 59 | 7305014 |
| 60 | 5496042 |
| 61 | 5224603TP |
| 62 | 5225417TP |
| 63 | 5964084.01AL |
| 64 | 5260204DL |
| 65 | 5225610 |
| 67 | 7479990.01TW |
| 73 | 7496052 |
TABLE 5 - PM (up to 30/11/2015)
| # | SKU |
| 1 | 7661033.01 (110/120V) |
| 7661034.01 (220/230V) | |
| 7661035.01 (240V) | |
| 2 | 7635418 (110V) |
| 7635419 (220/230V) | |
| 7635420 (240V) | |
| 3 | 7819404 |
| 4 | 7816017 |
| 5 | 5035709.01LL |
| 6 | 7814001 |
| 7 | 7819908 |
| 8 | 7551001 (USA 125V 15A) |
| 7551003 (USA 250V 20A) | |
| 7555001 (Schuko) | |
| 7552001 (Australian) | |
| 7555003 (Switzerland) | |
| 9 | 7614006 |
| 10 | 7614007 |
| 11 | 7663005R |
| 12 | 7633906 |
| 13 | 5221875CM |
| 14 | 7633326 |
| 15 | 7372507 |
| 16 | 7633622 |
| 17 | 7633621 |
TABLE 5 - PM (from 01/12/2015)
| # | SKU |
| 1 | 7661033.02PR (110/120V) |
| 7661043.01PR (220/240V) | |
| 2 | 7635418 (110V) |
| 7635419 (220/230V) | |
| 7635420 (240V) | |
| 3 | 7819404 |
| 4 | 7816017 |
| 5 | 5035709.02LL |
| 6 | 7814001 |
| 7 | 7819908 |
| 8 | 7552001 (Australian) |
| 7555003 (Switzerland) | |
| 7551001 (USA 125V 15A) | |
| 7551003 (USA 250V 20A) | |
| 7555001 (Schuko) | |
| 9 | 7614006 |
| 10 | 7614007 |
| 11 | 7663005R |
| 12 | 7633906 |
| 13 | 5221875CM |
| 14 | 7633326 |
| 15 | 7372507 |
| 16 | 7633624 |
| 17 | 7633625 |
| 18 | 5074468.01SG |
TABLE 5A - PM PID
| # | SKU |
| 1 | 7666002 |
| 2 | 5074908SG |
| 3 | 5018468LW |
| 4 | 7822602 |
| 5 | 7814001 |
| 6 | 7663581 |
| 7 | 5053026LW |
| 8 | 7816016 |
| 9 | 5191511 |
| 10 | 5191510 |
| 11 | 7665529 |
| 12 | 7434021 |
| 13 | 5522076 |
| 14 | 7633626 |
| 15 | 7633326 |
| 16 | 7372507 |
| 17 | 7555001 (Schuko) |
| 7552001 (Australian) | |
| 7555003 (Switzerland) | |
| 7551001 (USA 125V 15A) | |
| 7551003 (USA 250V 20A) | |
| 18 | 7614006 |
| 19 | 7614007 |
| 20 | 7633906 |
| 21 | 5221875CM |
| 22 | 7819908 |
| 23 | 7814001 |
| 24 | 5035709.02LW |
| 25 | 7819404 |
| 26 | 7661043.01PR (220/240V) |
| 7661033.02PR (110/120V) | |
| 27 | 7635424.01 |
| 28 | 7816017 |
TABLE 6 - (up to 02/12/2012)
| # | SKU |
| 1 | 5373001 |
| 2 | 5372101 |
| 3 | 7990603 |
| 4 | 5471026.01 (14 grams) |
| 5471021.01 (12 grams) | |
| 5 | 5471031.01 (8 grams) |
| 5471020.01 (6 grams) | |
| 6 | 5471003 |
| 7 | 5471527 |
| 8 | 7479972.01TW |
| 9 | 7305006TW |
| 10 | 7305007TW |
| 11 | 7371502 |
| 12 | 5373915CM |
| 13 | 5965551.02R |
| 14 | 5965550.02R |
TABLE 6 - (from 03/12/2012)
| # | SKU |
| 1 | 7990603 |
| 2 | 5373001 |
| 3 | 5372101 |
| 4 | 5471003 |
| 5 | 5471031.01 |
| 6 | 5471026.01 (14 grams) |
| 5471035 (16 grams) | |
| 5471021.01 12 grams) | |
| 7 | 5965590R (2-cup) |
| 5965588R (1-cup) | |
| 8 | 5471527 |
| 9 | 7479972.01TW |
| 10 | 5978508 |
| 11 | 5371203 |
| 12 | 7816026 |
| 13 | 7809810 |
| 7809806 (Plastite) | |
| 14 | 5371204 |
| 15 | 5371205 |
| 16 | 7305006TW |
| 17 | 7305007TW |
| 18 | 7493021 |
Reviews
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Q & A
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Please ask follow up questions as a new question. Submitted questions will be first reviewed, answered, and lastly publicized.
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My Magica stopped heating. The machine has worked great since it was delivered in July 2024. I use it 4-5 days/week. I've been using the BTW ion-exchange bags from you in the water tank. This Monday morning, 3-31-25, I switched on the machine. I hear one click, PID show 1.12 as usual then "- - -", (Program function seems to work on PID, but then goes back to "- - -") THEN no second click for the usual pressure switch sound and beginning of the boiler heating. Pump works fine, just no heating of the boiler. I've switched on and off periodically, changed the water in the tank, run the pump---still as described. I have NOT taken the cover off as yet.
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Q My Magica stopped heating. The machine has worked great since it was delivered in July 2024. I us...... Read more answer nowAsked by on April 2, 2025 4:06 pmAnswered by the admin
Thank you for your inquiry. From what you described, this issue arises from the water being too pure, and either the sensor in the water reservoir or the sensor in the boiler cannot determine if water is present. Please review our video.
Please add a few pinches of salt into your water reservoir. As soon as you power on the machine, please lift the lever up to get water to the group head, so like this the salty water gets closer to the boiler refill valve.If the three lines still show up, you will need to remove possibly some water from the reservoir so that it's down to about a third full but still over the little metal pieces on the side. Then you will need to tilt the machine about 30° to the right and then 30° to the left this is to move the water around in the boiler so the sensor hopefully kicks on the pump and opens the refill valve to get the salt water in there.
In your diagram for the Bezzera Magica you show the metal side clips for the water tank that contact the metal nuts and sense water level. I'm trying to troubleshoot an issue with my machine and just have a question. Looking at the machine from the grouphead side the the clip in the diagram labled as part 47 has a wire attached to it. The clip on the right there is no wire. My current issue is that in the middle of a descale when I was going to heat the machine back up to flush the scale solution out, it stopped in the middle of heating up. The orange boiler heating indicator light would come on then off and would repeat that over and over. At some points, the light would remain on for a few seconds and the pump would run. Now, the light will not come on at all. I am wondering if there is supposed to be a wire on that right hand clip. Perhaps it was loose and causing the intermittent indicator light and now it has fallen off? I plan to remove the case and look closer but was just curious if you could answer that question. Thanks for your time.
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Q In your diagram for the Bezzera Magica you show the metal side clips for the water tank that cont...... Read more answer nowAsked by on March 7, 2025 11:56 amAnswered by the admin
This is either a water too pure issue or a brain unit/sensor issue.
We suggest adding a pinch of salt to the water in the reservoir, mix it, and take 4 ounces of hot water every 5 minutes up to 30 minutes from the hot water wand to see if the problem goes away. If it does, then the water is usually too pure.
Unit was not heating, replaced the heating element. Turned on machine and then it heated to over 2 bar of steam pressure. Thought it might need a Duo Probe T.PID sensor part number 7666008, after installing this, machine now overheats. I am seeing of a steam pressure of 2.2 bar. The gauge has not been compromised. Can you help as to what my next move should be, brain box????
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Q Unit was not heating, replaced the heating element. Turned on machine and then it heated to over ...... Read more answer nowAsked by on June 25, 2024 2:24 pmAnswered by the admin
At this point, we suggest taking the unit to a service center for proper evaluation. The reason is that we would be guessing at parts.
Does the PID on the Bezzera Magica and Crema also function as a shot timer? Thanks
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Q Does the PID on the Bezzera Magica and Crema also function as a shot timer? Thanks answer nowAsked by on June 3, 2024 12:03 pmAnswered by the admin Sorry, this machine does not have a shot timer on the PID.
Would natural spring water be okay? Brand arrowhead for example?
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Q Would natural spring water be okay? Brand arrowhead for example? answer nowAsked by on October 15, 2022 8:57 pmAnswered by the admin
Sorry, we are unable to recommend any brand of waters as we are not water experts and these bottling companies can use different sources to fill their bottles. We only recommend waters that are softened to less than 1 French degree and have a TDS between 80-1220ppm (and you can still have issues with this target). Any type of purified, RO or distilled water should be avoided as these will create issues as well.
Does the Magica also have the heating element on the group head and faster warm up time like the BZ10 ?
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Q Does the Magica also have the heating element on the group head and faster warm up time like the ...... Read more answer nowAsked by on February 18, 2022 11:46 amAnswered by the admin
Sorry, it does not.
My Bezzera Magica is about 3 months old. The hot water wand output has a brown tint to it. I have not descaled the machine and don't intend to. Any suggestions?
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Q My Bezzera Magica is about 3 months old. The hot water wand output has a brown tint to it. I have...... Read more answer nowAsked by on September 24, 2021 8:02 amAnswered by the admin
From our experience across many different espresso machines, black and brown particles are a result of the mineral in the water and these customers also stated a metallic taste.
Several years ago, we had a customer who owned a Silvia espresso machine for about 10 years. He decided to replace it with a new Rancilio Silvia. After receiving the new Silvia, he complained that black and brown particles were coming out of the hot water wand, but not the grouphead and he stated that he never had this issue with his old Silvia. The problem was that his old Silvia had a PFTE coating on the inside of the boiler and the water would not react with the boiler wall. After flushing the new machine with a different water, the problem of the particles and taste went away.
Although we definitely not water experts, our research has shown this to be magnesium in the water.
In other cases, the brown tint was from milk siphoning back into he boiler from steaming. This is why we recommend taking 4 ounces of hot water from the boiler at least once per day or once per week (no steaming at all), depending upon how often the machine is used to steam milk.
how do you get the (right) gage on the Magica out? It is hard to reach the bolts because the left gage is in the way, but even so, it is so tight I can't get it to move. I am afraid of breaking the sensor wire by turning it too much.
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Q how do you get the (right) gage on the Magica out? It is hard to reach the bolts because the left...... Read more answer nowAsked by on September 3, 2021 2:28 pmAnswered by the admin Unfortunately, there are no instructions by the manufacturer how to change parts. Changing parts can be difficult, and there is no easy way unless the parts in the way are removed. In some cases, it is better to find a local repair center to change the parts.
This machine seems to have an E61 group. Can the user pre-infuse by partially opening the infusion valve?
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Q This machine seems to have an E61 group. Can the user pre-infuse by partially opening the infusio...... Read more answer nowAsked by on April 17, 2021 10:03 amAnswered by the admin Yes, the barista can lift the lever partially up. However, there is only pre-infusion from the little steam pressure created in the heat exchanger. This feature of the lever works better on machines that are plumbed in. On tank only models with vibration pumps, the pre-infusion is kinda built in to the pump. The reason is that it takes up to 9 seconds for the vibration pump to build pre-infusion at the grouphead.
I ordered a Bezzera Magica and I'm having problems with the machine: the PID display turns on/off frequently, randomly.
I understand this may be related to no water detected, and water softness. I am sure the tank is full and I started using bottled water (crystal geyser) to exclude this problem.
The issue persists.
What do you suggest to address the problem? I'd prefer to not return the equipment, but the machine is unusable in this state as it's impossible to predict when the machine will be warm and ready
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Q I ordered a Bezzera Magica and I'm having problems with the machine: the PID display turns on/off...... Read more answer nowAsked by on June 18, 2020 3:32 pmAnswered by the admin
The Bezzera Magica PID espresso machine is very sensitive to water type used. Please watch our video as we go over how the incorrect water can shut the machine down and make it inoperative. Previous customers who had the same issue have resolved the issue by finding and changing to a water that can satisfy the requirement of the built-in safety features that prevent machine damage.
Can we install flow control lever and manometer on the group head? And do you have these parts?
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Q Can we install flow control lever and manometer on the group head? And do you have these parts? answer nowAsked by on March 18, 2020 5:25 pmAnswered by the admin
Yes, you can install it, but we never guarantee that it will work.
Answered by the adminPlease search for Bianca kit on our web site.
Do you have operational video on the 'Magica'?
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Answered by the admin
Sorry, we do not at this time.
