Holiday Schedule

-Extended Holiday Returns-

  • Must mention GIFT in comments section of online order.
  • Online orders only between November 1st, 2017 – December 17th, 2017.
  • RMA# required and shipment must be received in our facility by January 15, 2018.
  • For applicable items only (ie food items not returnable).
  • All items must be returned in LIKE NEW condition with all original packaging.
  • All other terms and conditions of sale apply.

2017 HOLIDAY HOURS: between Thanksgiving & New Years Day

  • Phone Coverage: Please be aware that this time of year is very busy for us, and you may encounter longer than normal phone wait times. You can send us an email with your requests/inquiries, and we usually respond within 24 hours. You can also shop online 24 hours a day using our online store. We also request that any inquiries for tracking numbers be made via email. All times are EST.
  • Holiday Return “Time Only” extension for eligible return items only and all other conditions still apply: If you make your purchase between November 15th of a given year and December 15th of the same given year, the return period is extended to have the items returned into January 15th into the next year. The only requirements are a) that you must make a notation ‘GIFT’ in the comments section of the online order, and b) the items must returned in NEW and UNUSED condition. Please make sure to read our other policies above and below – especially the damage policy as your shipment needs to be inspected for damage within 5 business days of your delivery receipt.
  • E-Mail Inquiries & Support (Including Holidays): Responses same or next business day.
  • Customer Care Center Visits: By appointment only.
  • Normal Operating Hours: Monday through Friday | 10am to 6pm EST.
  • Closed: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas.

November

2017

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1

Open 10am-6pm

2

Open 10am-6pm

3

Open 10am-6pm

4

Closed

5

Closed

6

Open 10am-6pm

7

Open 10am-6pm

8

Open 10am-6pm

9

Open 10am-6pm

10

Open 10am-6pm

11

Closed

12

Closed

13

Open 10am-6pm

14

Open 10am-6pm

15

Open 10am-6pm

16

Open 10am-6pm

17

Open 10am-6pm

18

Closed

19

Closed

20

Open 10am-6pm

21

Open 10am-6pm

22

Open 10am-5pm
Thanksgiving Eve
In store pickups only. By appointment only.

23

Closed
Thanksgiving

24

Open 10am to 6:00pm
Black Friday

25

Closed

26

Closed

27

Open 10am-6pm

28

Open 10am-6pm

29

Open 10am-6pm

30

Open 10am-6pm

  • 11/21 Tuesday: Normal pickup and delivery service. All UPS 2nd Day Air packages picked up today will be delivered on Friday, Nov. 24.
  • 11/22 Wednesday: Normal pickup and delivery service. All UPS Next Day Air packages picked up today will be delivered on Friday, Nov. 24. All UPS 2nd Day Air packages picked up today will be delivered on Monday, Nov. 27 (except those processed and labeled for delivery on Saturday, Nov. 25).
  • 11/23 Thursday (Thanksgiving): No UPS pickup or delivery service.
  • 11/24 Friday: No pickup or delivery of UPS Ground, UPS 3 Day Select and UPS Standard packages. Normal delivery of Air and international Air packages. Pickup of Air and international Air packages if prearranged by Wednesday, Nov. 22. Visit ups.com/holidays beginning Aug. 20 for details on operational changes to pickups and deliveries by ZIP code.

December

2017

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1

Open 10am-6pm

2

Closed

3

Closed

4

Open 10am-6pm

5

Open 10am-6pm

6

Open 10am-6pm

7

Open 10am-6pm

8

Open 10am-6pm

9

Closed

10

Closed

11

Open 10am-6pm

12

Open 10am-6pm

13

Open 10am-6pm

14

Open 10am-6pm

15

Open 10am-6pm

16

Closed

17

Closed

18

Open 10am-6pm

19

Open 10am-6pm

20

Open 10am-6pm

21

Open 10am-6pm

22

Open 10am-6pm

23

10:00am-6:00pm

Christmas Eve

24

10:00am-6:00pm

25

Closed
Christmas

26

Open 10am-6pm

27

Open 10am-6pm

28

Open 10am-6pm

29

Open 10am-6pm

30

Closed

31

Closed
New Years Eve

  • 12/19 Tuesday: Normal pickup and delivery service. This is the last day to ship UPS 3 Day Select packages to be delivered before Christmas Day (delivery on Friday, Dec. 22).
  • 12/20 Wednesday: Normal pickup and delivery service. All UPS 2nd Day Air packages picked up today will be delivered by Dec. 22. UPS 3 Day Select packages picked up today will be delivered after Christmas Day. Track your package for detailed delivery information.
  • 12/21 Thursday: Normal pickup and delivery service. This is the last day to ship all UPS Next Day Air packages in time for Christmas Day (delivery on Friday, Dec. 22).
  • 12/23 Saturday: No UPS pickup or delivery service. In store pickup only.
  • 12/24 Sunday (Christmas Eve): No UPS pickup or delivery service. In store pickup only.
  • 12/25 Monday (Christmas Day): Closed. No UPS pickup or delivery service.

January

2018

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1

Closed
New Years Day

2

Open 10am-6pm

3

Open 10am-6pm

4

Open 10am-6pm

5

Open 10am-6pm

6

Closed

7

Closed

8

Open 10am-6pm

9

Open 10am-6pm

10

Open 10am-6pm

11

Open 10am-6pm

12

Open 10am-6pm

13

Closed

14

Closed

15

Open 10am-6pm

16

Open 10am-6pm

17

Open 10am-6pm

18

Open 10am-6pm

19

Open 10am-6pm

20

Closed

21

Closed

22

Open 10am-6pm

23

Open 10am-6pm

24

Open 10am-6pm

25

Open 10am-6pm

26

Open 10am-6pm

27

Closed

28

Closed

29

Open 10am-6pm

30

Open 10am-6pm

31

Open 10am-6pm

  • 1/1 Monday (New Year’s Day): Closed. No UPS pickup or delivery service.