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Bezzera Crema PM HX Espresso Machine
From: $1,647.00
An upgrade from the BZ13 model, with wooden knobs and choice of different colored side panels.
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┌- Terms & Conditions -┐
Commercial Terms & Conditions of Sale
- For more information, please see Terms & Conditions.
2 year parts & labor warranty limited to manufacturer's defect
- Defects due to limescale buildup are not covered under warranty. Please read about Limescale Prevention.
- For any issues within your warranty period, please contact us.
Shipping included on orders over $99!
- Standard ground shipping within the contiguous 48 states. Alaska & Hawaii shipping costs extra.
- Total order must be over $99 after all discounts.
- For more information, please see Shipping Included.
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- For more information, please see EspressoPoints.
Overview
Bezzera Crema PM HX Espresso Machine
The Bezzera Crema PM PID is an update to the previous BZ13 model. The portafilter handle and knobs have been upgraded from a standard black plastic to wood. The wrap around body panel now comes in either a white or red option. The push button has also been updated. It sill has PID controls for great thermal stability. It’s compact size (although slightly deeper than the BZ13) fits perfect to any kitchen countertop and it’s HX system gives you on demand steam which makes it efficient when serving a small group.
The Crema also is available in another version. The Bezzera Crema DE is very much the same in terms of boiler size, tank size, and dimensions. The only difference is in the controls. The Crema PM has 1 Manual Push Button to start and stop extraction. The Crema DE has a row of Electronic Dosing Buttons that will extract for a pre programmed amount of time.
2 videos found
Overview: Bezzera Crema Espresso Machines
Tech Tip: Bezzera Crema Top Removal and Wand Tightening
Features
Heat exchange boiler system
- Nickel-plated copper & brass: The boiler is made of solid copper and brass which retains heat better than stainless steel. Typically, copper boilers are more susceptible to limescale when compared to stainless steel boilers. The nickel plating helps reduce limescale buildup. We highly recommend using a water softener like the V725.
- Pull a shot & steam milk at the same time: Because of the heat exchange design, espresso making, and on-demand steam is always readily available after a 20-30 minute warm up. Hence, there is no wait time going from coffee to steam mode.
- Boiler sensor low water auto-shutoff: Prevents burning out the heating element when the water level in the boiler or the reservoir is low. The boiler has both a low water and high water level sensor. Distilled, purified, NOR reverse osmosis water can be used in this machine because of these sensors will not pick up the water level, and the machine will pump water and overfill the internal boiler (creating a massive leak).
Tank/reservoir system
- Open top: Makes it easier to fill and clean.
- Automatic boiler refill circuitry: Makes sure when the water level drops in the boiler, the pump is activated along with the opening of the boiler refill valve to refill the boiler with water from the tank/reservoir.
- Water reservoir’s low water shutoff: The water tank sits on a spring-activated plate which depresses the switch under the plate. Once the water is low in the reservoir, the springs raise the reservoir and plate, and the tank micro-switch turns off power to the heating element in the boiler, as well as turn on the low water indicator on the front panel.
Semi-Automatic push button settings
- Simple operation: Only 1 button to press to start coffee extraction. Press again to stop extraction. The button also illuminates when you press in.
Vibratory pump
- Efficient: 41 watts (manufacturer can change), rated up to 15 bar with air valve bypass. You only need 9 bar to extract perfect espresso, and wattage has no correlation to longevity.
- Cost-effective: Pumps will degrade in performance over time and usually average useful life is 5 years. Easy area to self-replace. Replacing a vibration pump will cost less than a rotary vane pump.
Steam wand
- Multi-directional: Allows for more movement and flexibility.
- Protection: Steam wand has an external rubber grip that protects your fingers when handling the steam wand.
- Non-burn steam wand: Steam wand designed for no-burn for quick handling and movement. If the and needs to be held for more than a few seconds while steaming, then use the protective grip.
- Joystick valves: For quick operation. The steam knob can be locked in the up position to free up hands.
- 2-hole steam tip: Optimal style steam tip for a slow gradual build up of microfoam.
PID display
- PID temperature programming: Allows you to easily program the boiler temperature for different coffee blends. Moreover, the PID replaces the normal pressure switch. You can adjust the boiler temperature from 80 C ° to 100 C °. Option to switch from Celsius to Fahrenheit.
Accessories included
- Portafilter: Dual spout, 58mm diameter, with a wooden handle.
- Filter baskets: 1-cup (~7g), 2-cup (~14g), and blind (for backflushing). All 58mm diameter
- Plastic tamper: Common for most espresso machines to keep the overall selling price of the machine low. We recommend upgrading to a better 58mm tamper.
- Plastic scoop: Utilized for using pre-ground coffee.
- Cleaning brush: For cleaning the grouphead.
- Instructional manual: In Italian, English, French, German, and Spanish.
Construction
- Front Body Panel: Stainless steel polished to a mirror finish.
- Side/Back Panel: Stainless steel painted white. Includes a Bezzera emblem on the back.
- Solid brass grouphead with chrome plating for a lasting finish.
Specifications
| Brand | Bezzera |
|---|---|
| Height (inches) | 15, approximate |
| Width (inches) | 10, approximate |
| Depth (inches) | 18, approximate |
| Weight (pounds) | 41 |
| Wattage (watts) | 1200 |
| Voltage (volts) | 110 – 120 |
| Boiler capacity (liters) | 1.5 |
| Tank capacity (liters) | 3 |
| Portafilter size (mm) | 58 |
| Country of manufacture | Milan, Italy |
Notes
General Espresso Machine Notes/Warnings:
- Upon first use (tank/reservoir models): On the initial start-up (or after a long period of non-use), it is important to make sure the pump is removing water from the tank. When the machine is powered on, you will hear the pump running. After 5 seconds, squeeze the in-line hose in the tank (usually the longest hose, has a particle filter attached). if you hear a different sound, this means the pump is working correctly. If not, immediately power down the machine and contact us. For more information, visit this page General Manual Pump Priming.
- Electrical: To avoid electrical damage to this espresso machine which is not considered a manufacturer's defect, please acquire and install a single-outlet surge suppressor rated at 1080 joules or higher. Without the recommended surge suppressor, the espresso machine can be damaged at the power switch, the electronics, the heating element, the pressurstat, or the wiring inside. For more information, visit this page Power Protection.
- Water: To increase the useful life and not damage your espresso machine, please use softened water. Softened water is water without calcium and magnesium, but still has other minerals for espresso extraction. Do not use distilled, purified, or reverse osmosis water as these types of water create oxidation with the metals and cause the same damaging effects as limescale. For more information, visit this page Water Choice.
- Descaling: We do not recommend descaling unless there is an issue with the espresso machine. Too much descaling can eat away at the metals and gaskets inside an espresso machine. As a preventative measure, we recommend using softened water as explained in the bullet point above.
- Backflushing: This procedure of cleaning the grouphead will need to be performed from time to time. For more information, visit this page Espresso Machine Backflush – Why 50?
Support
Q & A
Ask a question
Please ask follow up questions as a new question. Submitted questions will be first reviewed, answered, and lastly publicized.
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I purchased my Bezzera Crema Pm from you and I need to replace the head gasket. I looked on the parts diagram but could not find the gasket. Do you carry the replacement?
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Q I purchased my Bezzera Crema Pm from you and I need to replace the head gasket. I looked on the p...... Read more answer nowAsked by on December 8, 2025 1:50 pmAnswered by the admin
Please always utilize and read the procedure on our self-service parts portal.
If the search was made by the part number indicated in the diagram, it would result in 2 items. Then one need to read the descriptions and check the color of the gasket in the grouphead.All manufacturers can and will make changes without notification to us or end customers.
This is why our instructions are online. The chance of error on the phone is EXTREMELY HIGH as no one in the world is capable to answer parts questions over the phone. Our online process is buttoned up so errors are minimized.
Does this model have the “wire” drip tray or does the drip tray have the circular stamped cutouts?
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Q Does this model have the “wire” drip tray or does the drip tray have the circular stamped cutouts...... Read more answer nowAsked by on January 25, 2024 2:52 pmAnswered by the admin
The current stock is wired, but the manufacturer can make any changes without any notification.
Parts Diagram
Finding your part
- Please use the parts diagrams provided below to determine the part(s) you need. Then use our search box above to find the part(s) on our website.
Note: These parts diagrams are provided by the manufacturers. We list them on our site for informational purposes only. We do not stock every single part listed nor can we guarantee that every part is available to order. - If uncertain, please go to the equipment model or part product page. Then use the Q&A tab found on that web page to ask your question.
- Lastly, and only if the first 2 options were exhausted, please use our parts inquiry page.
- Our call center does not have the training to handle parts inquiries for over 60,000 different parts items. Asking any questions regarding parts will more than likely result in you being referred to the above steps.
- Please note also that all parts purchases are non-returnable or refundable and do not include technical support, instructions, or warranties as the purchase price of any part does not cover the cost of technical support. Technical support is available for repairing equipment in our shop.
- Sorry, we will only special order a part for a model we carry AND was purchased through our supply chain.
- Since we are unaware of the mechanical, electrical, and/or plumbing expertise of a parts buyer or the tools owned by a parts buyer, we are never able to advise if a self-repair can be performed.
COD. 9942072 REV. 00 ed.08/21
TABLE 1 CREMA
| # | SKU |
| 1 | 7816002 |
| 2 | 5056354 |
| 3 | 5074478.01SG2 |
| 4 | 5074677LW |
| 5 | 7474217 |
| 6 | 5074621LW (BZ07 BA) |
| 5074682LW (BZ13 BA UL) | |
| 7 | 5073020.01LW |
| 8 | 5125705 |
| 9 | 7373009.01 |
| 10 | 5071733LL (Stainless Steel) |
| 5054202LL1 (White) | |
| 5054202LL2 (Red) | |
| 5054202LL3 (Black) | |
| 11 | 5521512 |
| 12 | 5963068.03LL (T.PID) |
| 5963086.03 (BZ07 T.PID) | |
| 5963179 (BZ13/LIVIA) | |
| 5963180 (BZ13/LIVIA w/ PID) | |
| 13 | 5964633.01 (BZ13 DE/PM PID) |
| 5964634.01 (BZ13 DE/PM) | |
| 14 | 7474218 |
| 15 | 5373102.01 |
| 16 | 5340510 |
| 17 | 5074622.01LW |
| 18 | 5094905SG |
| 19 | 5074477.01SG2 |
| 20 | 5094909SG |
| 21 | 5071733LLR (Stainless Steel) |
| 5054202LL1R (White) | |
| 5054202LL2R (Red) | |
| 5054202LL3R (Black) | |
| 22 | 7817801 |
| 23 | 5262001 |
| 24 | 7999904 |
| 25 | 7372511 |
| 26 | 7816004 |
| 27 | 7816211 |
| 28 | 7816009 |
| 29 | 7819908 |
TABLE 2 CREMA
| # | SKU |
| 1 | 5162304LL |
| 2 | 5162303.01LL |
| 3 | 7303033 |
| 4 | 5194610 |
| 5 | 5194571 |
| 6 | 5301504AL |
| 7 | 5194635 |
| 8 | 7702322.01 (220/230V) |
| 7701123.01 (110V) | |
| 7702415.01 (240V) | |
| 10 | 7304543TR |
| 11 | 5225411AL |
| 12 | 7496085.01 |
| 13 | 7303006 |
| 14 | 7452516 |
| 15 | 7496018 |
| 16 | 7303034TR |
| 19 | 5965212.01AL |
| 20 | 5302077AL |
| 21 | 7496052 |
| 22 | 5302017AL |
| 23 | 5471539 |
| 24 | 5471505 |
| 25 | 5224620AL |
| 26 | 5224615AL |
| 27 | 5493042 |
| 28 | 7496018 |
| 29 | 5283053TP |
| 30 | 5471019 |
TABLE 3 CREMA
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TABLE 3A CREMA
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TABLE 4 CREMA DE PID
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TABLE 4A CREMA PM
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TABLE 4B CREMA PM PID
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TABLE 5 CREMA
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TABLE 6 CREMA DE PID
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TABLE 6A CREMA PM / PM PID
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TABLE 7 CREMA PM
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TABLE 7A CREMA DE PID
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TABLE 7B CREMA PM PID
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TABLE 8 CREMA
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TABLE 9 CREMA
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