Pick your espresso machine and grinder (optional) and take advantage of accessory discounts!
Bezzera Crema DE HX Espresso Machine
$1,899.00
Compact HX machine with white side panels, electronic dosing buttons, & PID controls.
┌- Espresso Maker Deals -┐
Maintenance Care Bundle
Pick & choose the cleaning solutions you need for your espresso equipment. The more you need, the more you save.
┌- Terms & Conditions -┐
Commercial Terms & Conditions of Sale
- For more information, please see Terms & Conditions.
2 year parts & labor warranty limited to manufacturer's defect
- Defects due to limescale buildup are not covered under warranty. Please read about Limescale Prevention.
- For any issues within your warranty period, please contact us.
Shipping included on orders over $99!
- Standard ground shipping within the contiguous 48 states. Alaska & Hawaii shipping costs extra.
- Total order must be over $99 after all discounts.
- For more information, please see Shipping Included.
Earn up to 3% in EspressoPoints!
- Must be logged into your online account when purchasing to accrue EspressoPoints.
- For more information, please visit EspressoPoints.
Overview
The Bezzera Crema DE PID features the classic Bezzera stainless steel body enameled with a beautiful white paint. The wooden knobs add a nice complimentary touch to the white panel, which will enhance your home espresso bar with some flair and beauty. Furthermore, if you plan on entertaining a small group with espressos, cappuccinos, coffee, and tea, then this might be the perfect espresso machine for you! The Bezzera Crema DE PID houses a powerful and dependable vibration pump and a PID controller for thermal stability and programming of the temperature as great as some of Bezzera’s professional espresso machines.
Videos
2 videos found
Overview: Bezzera Crema Espresso Machines
Tech Tip: Bezzera Crema Top Removal and Wand Tightening
Features
Heat exchange boiler system:
- Copper: The boiler is made of solid copper and brass end plates retain heat better than stainless steel. Typically, copper boilers are more susceptible to limescale when you compare to stainless steel boilers. Therefore, we highly recommend using a water softener like the V725 or the Oscar90.
- Pull a shot & steam milk at the same time: Because of the heat exchange design, espresso making and on-demand steam is always readily available after a 20-30 minute warm up. Hence, there is no wait time going from coffee to steam mode.
- Boiler sensor low water auto-shutoff: Prevents burning out the heating element when the water level in boiler or the reservoir is low. The boiler has both a low water and high water level sensor. Distilled, purified, NOR reverse osmosis water can be used in this machine because of these sensors will not pick up the water level, and the machine will pump water and overfill the internal boiler (creating a massive leak).
Tank/reservoir system:
- Particle filter: Protects the machine from any large particles from entering the pump, valves, and the boiler. You can remove this filter if you are installing an inline water softener.
- Automatic boiler refill circuitry makes sure when the water level drops in the copper boiler, the pump is activated along with the opening of the boiler refill valve to refill the boiler with water from the tank/reservoir.
- Water reservoir’s low water shutoff: The water tank sits on a spring-activated plate which depresses the switch under the plate. Once the water is low in the reservoir, the springs raise the reservoir and plate, and the tank micro-switch turns off power to the heating element in the boiler, as well as turn on the low water indicator on the front panel.
Electronic push button settings:
- 2 programmable dose setting: Left and and middle dosage buttons can be programmed to measure the amount of water through the grouphead and then automatically stop the pump.
- Manual continuous coffee brewing: Use the third (or right) push-button to start and stop the espresso extraction manually.
Vibratory pump:
- Efficient: 41 watts (manufacturer can change), rated up to 15 bar with air valve bypass. You only need 9 bar to extract perfect espresso, and wattage has no correlation to longevity.
- Cost-effective: Pumps will degrade in performance over time and usually average useful life is 5 years. Easy area to self-replace. Replacing a vibration pump will cost less than a rotary vane pump.
Steam wand:
- Multi-directional: Allows for more movement and flexibility.
- Protection: Steam wand has an external rubber grip that protects your fingers when handling the steam wand.
- Non-burn steam wand: Steam wand designed for no-burn for quick handling and movement. If the and needs to be held for more than a few seconds while steaming, then use the protective grip.
PID display:
- PID temperature programming: Allows you to easily program the boiler temperature for different coffee blends. Moreover, the PID replaces the normal pressure switch. You can adjust the boiler temperature from 80 C ° to 100 C °.
Construction:
- Front Body Panel: Stainless steel polished to a mirror finish.
- Side/Back Panel: Stainless steel painted white. Includes a Bezzera emblem on the back.
- Steam handle can be locked in the up position to free up hands.
- Joystick valves for steam and hot water.
- Solid brass grouphead with chrome plating for a lasting finish.
Accessories included:
- Dual spout filter handle: 58mm in diameter with a wooden handle.
- 1-cup filter basket: Holds ~7g of coffee grounds.
2-cup filter basket: Holds ~14g of coffee grounds. - Blind filter basket: Meant for backflushing at 58mm in diameter.
- Plastic tamper: Common for most espresso machines to keep the overall selling price of machine low. We recommend upgrading to a better 58mm tamper.
- Plastic scoop: Utilized for using pre-ground coffee.
- OPV catch pipe: For the spout to the drip tray.
- Cleaning brush: For cleaning the grouphead.
- Instructional manual: in English.
Specifications
| Brand | Bezzera |
|---|---|
| Height (inches) | 15, approximate |
| Width (inches) | 10, approximate |
| Depth (inches) | 18, approximate |
| Weight (pounds) | 41, approximate |
| Wattage (watts) | 1200 |
| Voltage (volts) | 110 |
| Boiler Type | Heat Exchanger |
| Boiler capacity (liters) | 1.5 |
| Tank capacity (liters) | 3 |
| Portafilter size (mm) | 58 |
| Country of manufacture | Milan, Italy |
| E61 Grouphead | No |
| Operation | Electronic |
| PID Control | Yes |
| Water Connection | Tank / Reservoir |
Notes
General Espresso Machine Notes/Warnings:
- Upon first use (tank/reservoir models): On the initial start-up (or after a long period of non-use), it is important to make sure the pump is removing water from the tank. When the machine is powered on, you will hear the pump running. After 5 seconds, squeeze the in-line hose in the tank (usually the longest hose, has a particle filter attached). if you hear a different sound, this means the pump is working correctly. If not, immediately power down the machine and contact us. For more information, visit this page General Manual Pump Priming.
- Electrical: To avoid electrical damage to this espresso machine which is not considered a manufacturer's defect, please acquire and install a single-outlet surge suppressor rated at 1080 joules or higher. Without the recommended surge suppressor, the espresso machine can be damaged at the power switch, the electronics, the heating element, the pressurstat, or the wiring inside. For more information, visit this page Power Protection.
- Water: To increase the useful life and not damage your espresso machine, please use softened water. Softened water is water without calcium and magnesium, but still has other minerals for espresso extraction. Do not use distilled, purified, or reverse osmosis water as these types of water create oxidation with the metals and cause the same damaging effects as limescale. For more information, visit this page Water Choice.
- Descaling: We do not recommend descaling unless there is an issue with the espresso machine. Too much descaling can eat away at the metals and gaskets inside an espresso machine. As a preventative measure, we recommend using softened water as explained in the bullet point above.
- Backflushing: This procedure of cleaning the grouphead will need to be performed from time to time. For more information, visit this page Espresso Machine Backflush – Why 50?
Support
- Instruction manual (Cod. 9941118.03 ed.09/20 rev.00)
- Accessing the inside
Parts Diagram
Finding your part
- Please use the parts diagrams provided below to determine the part(s) you need. Then use our search box above to find the part(s) on our website.
Note: These parts diagrams are provided by the manufacturers. We list them on our site for informational purposes only. We do not stock every single part listed nor can we guarantee that every part is available to order. - If uncertain, please go to the equipment model or part product page. Then use the Q&A tab found on that web page to ask your question.
- Lastly, and only if the first 2 options were exhausted, please use our parts inquiry page.
- Our call center does not have the training to handle parts inquiries for over 60,000 different parts items. Asking any questions regarding parts will more than likely result in you being referred to the above steps.
- Please note also that all parts purchases are non-returnable or refundable and do not include technical support, instructions, or warranties as the purchase price of any part does not cover the cost of technical support. Technical support is available for repairing equipment in our shop.
- Sorry, we will only special order a part for a model we carry AND was purchased through our supply chain.
- Since we are unaware of the mechanical, electrical, and/or plumbing expertise of a parts buyer or the tools owned by a parts buyer, we are never able to advise if a self-repair can be performed.
COD. 9942072 REV. 00 ed.08/21
TABLE 1 CREMA
| # | SKU |
| 1 | 7816002 |
| 2 | 5056354 |
| 3 | 5074478.01SG2 |
| 4 | 5074677LW |
| 5 | 7474217 |
| 6 | 5074621LW (BZ07 BA) |
| 5074682LW (BZ13 BA UL) | |
| 7 | 5073020.01LW |
| 8 | 5125705 |
| 9 | 7373009.01 |
| 10 | 5071733LL (Stainless Steel) |
| 5054202LL1 (White) | |
| 5054202LL2 (Red) | |
| 5054202LL3 (Black) | |
| 11 | 5521512 |
| 12 | 5963068.03LL (T.PID) |
| 5963086.03 (BZ07 T.PID) | |
| 5963179 (BZ13/LIVIA) | |
| 5963180 (BZ13/LIVIA w/ PID) | |
| 13 | 5964633.01 (BZ13 DE/PM PID) |
| 5964634.01 (BZ13 DE/PM) | |
| 14 | 7474218 |
| 15 | 5373102.01 |
| 16 | 5340510 |
| 17 | 5074622.01LW |
| 18 | 5094905SG |
| 19 | 5074477.01SG2 |
| 20 | 5094909SG |
| 21 | 5071733LLR (Stainless Steel) |
| 5054202LL1R (White) | |
| 5054202LL2R (Red) | |
| 5054202LL3R (Black) | |
| 22 | 7817801 |
| 23 | 5262001 |
| 24 | 7999904 |
| 25 | 7372511 |
| 26 | 7816004 |
| 27 | 7816211 |
| 28 | 7816009 |
| 29 | 7819908 |
TABLE 2 CREMA
| # | SKU |
| 1 | 5162304LL |
| 2 | 5162303.01LL |
| 3 | 7303033 |
| 4 | 5194610 |
| 5 | 5194571 |
| 6 | 5301504AL |
| 7 | 5194635 |
| 8 | 7702322.01 (220/230V) |
| 7701123.01 (110V) | |
| 7702415.01 (240V) | |
| 10 | 7304543TR |
| 11 | 5225411AL |
| 12 | 7496085.01 |
| 13 | 7303006 |
| 14 | 7452516 |
| 15 | 7496018 |
| 16 | 7303034TR |
| 19 | 5965212.01AL |
| 20 | 5302077AL |
| 21 | 7496052 |
| 22 | 5302017AL |
| 23 | 5471539 |
| 24 | 5471505 |
| 25 | 5224620AL |
| 26 | 5224615AL |
| 27 | 5493042 |
| 28 | 7496018 |
| 29 | 5283053TP |
| 30 | 5471019 |
TABLE 3 CREMA
under construction
TABLE 3A CREMA
under construction
TABLE 4 CREMA DE PID
under construction
TABLE 4A CREMA PM
under construction
TABLE 4B CREMA PM PID
under construction
TABLE 5 CREMA
under construction
TABLE 6 CREMA DE PID
under construction
TABLE 6A CREMA PM / PM PID
under construction
TABLE 7 CREMA PM
under construction
TABLE 7A CREMA DE PID
under construction
TABLE 7B CREMA PM PID
under construction
TABLE 8 CREMA
under construction
TABLE 9 CREMA
under construction
Reviews
Leave your review
Q & A
Ask a question
Please ask follow up questions as a new question. Submitted questions will be first reviewed, answered, and lastly publicized.
-
I purchased my machine from 1st-line and it is not heating up. There is power to the unit, however the pump is not engaging and it is not heating. It does register if the tank does not have water. When I add water to the tank, the machine shows that the tank is full. How do I get the machine to heat again? Thank you!
-
Q I purchased my machine from 1st-line and it is not heating up. There is power to the unit, howeve...... Read more answer nowAsked by on October 21, 2024 12:17 pmAnswered by the admin
We are sorry to read about this issue.
Please perform the following:
a) Remove the electrical cord from the electrical outlet,
b) Remove the drip tray, top covers and reservoir.
c) Place the back side of the machine on a towel to avoid scratching
d) Remove the bottom panel from the base, and
e) Reset the safety thermostat. Reassemble and test.
I was interested in an additional portafilter for the Bezzera Crema. Would you please be able to provide me with the part numbers or links for any available/compatible portafilter options? Single spout, double spout, wood handle, black plastic etc. Thank you
-
Q I was interested in an additional portafilter for the Bezzera Crema. Would you please be able to ...... Read more answer nowAsked by on August 5, 2024 12:05 pmAnswered by the admin
Here is a black handle version with single spout. There is a 12 gram 2 cup basket, sold separately, that can fit. We also have a 16 gram 2-cup filter basket. At this time, we currently have Bezzera wood portafilter handles available separately.
Why does it seem that insufficient espresso is distributed when using single or double dose button? using the Bezzera continuing dose works fine.
-
Q Why does it seem that insufficient espresso is distributed when using single or double dose butto...... Read more answer nowAsked by on March 19, 2023 3:22 pmAnswered by the admin
Maybe the buttons need to be reprogrammed.
Is the Crema available in stainless steel rather than white painted side?
-
Q Is the Crema available in stainless steel rather than white painted side? answer nowAsked by on October 16, 2022 10:53 amAnswered by the admin
Sorry, it is not available in stainless at this time.
IS this the same machine as the BZ13? Thanks.
-
Answered by the admin
Similar, but we do not think exact.
Hi, does this need to be connected to the water system?
-
Q Hi, does this need to be connected to the water system? answer nowAsked by on September 9, 2021 1:45 pmAnswered by the admin There is no connection for a water line on this model line at this time of writing.
Hi, do you ship to canada.?
-
Answered by the admin
Sorry, we do not.
A Anthony's Espresso in Vaughan, Ontario will have this machine available last week of April.
Hi, we're suddenly having an issue with the brew pressure on our Crema DE PID. I did a back flush yesterday - as I've normally been doing every 1.5 - 2 weeks - and when I pulled a shot of espresso to prime the machine afterwards, the brew pressure only went up to around 4 bar (it's normally around 11 bar when I make espresso, and it was generally around 12 bar during the back flush cycles). I also recharged the Ascaso water softener cartridge, which is also done regularly. This morning, the pressure was still very low. The pump audibly runs when we engage the brew button, and both the steam wand and hot water dispenser are working as normal. I viewed your video on an air bubble in the line, but since the hot water dispenser works, I don't know if that rules out that diagnosis.
Any ideas or suggestions on what the problem might be, and how to address it? Thanks!
P.S. My wife mentioned this morning that although the brew pressure was very low, the steam wand frothed her milk today exceptionally well, fwiw.
-
Q Hi, we're suddenly having an issue with the brew pressure on our Crema DE PID. I did a back flush...... Read more answer nowAsked by on December 28, 2020 7:39 pmAnswered by the admin
Backflush shows machine is working properly. This is a grinder and grind prep issue. Read more hear about the espresso machine gauges.
Good Morning, I am curious to know when the Bezzera Crema DE PID may be available again.
-
Q Good Morning, I am curious to know when the Bezzera Crema DE PID may be available again. answer nowAsked by on December 1, 2020 5:53 pmAnswered by the admin
Sorry, these sold out quickly. Probably by end of 1st quarter next year.
