Elektra Microcasa Leva Grouphead Maintenance Kit
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Parts Terms & Conditions of Sale
- Parts are non-returnable and non-refundable unless damaged in transit.
- Parts do not include any over the phone technical support or instructions other than what is provided on the website.
- Parts do not come with any warranty.
- For more information, please see Terms & Conditions.
Shipping included on orders over $99!
- Standard ground shipping within the contiguous 48 states. Alaska & Hawaii shipping costs extra.
- Total order must be over $99 after all discounts.
- For more information, please see Shipping Included.
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SKU: aLevaGrpKit
Categories: Elektra, Elektra Parts
Elektra Microcasa a Leva Grouphead Maintenance & Gasket Kit
This grouphead maintenance kit is for the 2010-2018 Elektra Microcasa Leva espresso machine models.
Please read the Terms & Conditions before ordering this part or any other part on our website.
Terms & Conditions
Purchasing Parts
- Parts are non-returnable and non-refundable unless damaged in transit. Exchanges for parts “damaged in transit” are applicable so long as:
- You must report the damage(s) to 1st-line within the first five business days of delivery receipt.
- Pictures of the original box and part(s) are provided.
- Damages made by the customer or the customer’s authorized/hired repair person from improper handling or improper installation are the customer’s responsibility.
- Neither manufacturer nor 1st-line Equipment, provide any warranty or guarantee on parts.
- The customer agrees to waive all rights, where applicable by law, for all claims such as:
- Not as described.
- Defective merchandise.
- Not fit for the intended use.
- No longer fit for the intended use.
- Incorrect merchandise received.
- Please note we store parts in bins and can arrive with cosmetic imperfections (ie scratches, nicks, etc).
- Although we make our best effort to recommend the proper parts, clients agree to pay for return shipping charges for parts, including cases where errors are made in recommendations and ONLY whereby exceptions are made allowable by 1st-line Equipment, LLC in writing and with a Return Authorization Number.
Support for Parts
- Parts purchases do not include any technical support in any form and/or instructions in any form.
- DUE TO THE NATURE AND COMPLEXITY OF EQUIPMENT AND NOMENCLATURE USED TO DESCRIBE PARTS, THERE IS NO PERSON AVAILABLE AT 1ST-LINE CAPABLE AND KNOWLEDGEABLE ABOUT THE 50,000+ DIFFERENT PARTS FOR ALL ESPRESSO MACHINES AND GRINDERS. BASED ON THIS, 1ST-LINE PERSONNEL IS NOT ABLE TO OFFER ANY PARTS ASSISTANCE VIA PHONE.
- The purpose of the email request is to allow us time to research the part. This also creates a paper trail in case of any mistakes or necessary clarification. We find this process works well and increases customer satisfaction since fewer mistakes are being made.
Parts Descriptions
- Although we make our best effort to describe parts, please don’t assume a part will fit your machine. Some models have different versions with different parts. If you are unsure of which part to order, please use our contact page with your make and model of machine for assistance. Although we can’t guarantee a part will fit because we do not have the machine in front of us, we will make our best effort to assist via email.
- Please note that manufacturers will source and supply parts different from the original equipment. Although we make our best effort to describe parts, changes can occur by the manufacturer without any notice to 1st-line or to you. For example, a manufacturer may initially supply 110-volt heating elements with 1200 watts but later change to 1300 or 1400 watts without notice. Another example is that an initial parts replacement may have a Parker branded solenoid valve, but subsequent shipments may have Lucifer or ODE solenoids without notice. 1st-line Equipment will NOT be held responsible for any changes in the part supply, nor advertising in these types of discrepancies.
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I have an Elektra microcosasa which I purchased (and have had repaired by--most recently Mario) from you. It is getting progressively difficult to attach the portafilter. I have thoroughly cleaned the area. Does it need a new O-ring gasket? And if so, is this the correct one?--Elektra 00174035 Portafilter / Grouphead Gasket. Do you have any advice about technical needs to replace it?
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Q I have an Elektra microcosasa which I purchased (and have had repaired by--most recently Mario) f...... Read more answer nowAsked by Joel Silverstein on October 27, 2021 11:53 amAnswered by the admin
Please always use the diagrams on our web site. Sorry, we do not always provide part numbers as they can change in the future. It is best to use the diagrams. You may need a dispersion screen as well.
Is replacing these gaskets a job I can do myself or do you recommend I bring/send the machine to you? Is there someone I could speak to by phone about the work please?
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Q Is replacing these gaskets a job I can do myself or do you recommend I bring/send the machine to ...... Read more answer nowAsked by Will on May 15, 2020 6:52 pmAnswered by the admin
Sorry, this is difficult to answer as we do not know the technical expertise nor the tools at hand to make a self-repair.
If you like to send in the machine for repair, please follow our diagnostic instructions.
Our technicians are paid on billable time - this means they get paid on the labor charge for the repair. If the machine is under warranty due to manufacturer's defect(s) and not wear or tear/maintenance items, then 1st-line Equipment pays them out of pocket.
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