Accessing the Inside – Bezzera Crema DE / PM

Disclaimer: The technical statements, support, information and recommendations contained herein are believed to be accurate as of the date hereof, but 1st-line Equipment, LLC does not make representations or warranties, express or implied, as to its accuracy, its completeness, or the results to be obtained. The information is being provided for informational purposes only and is intended for use by persons having adequate skill and expertise regarding the proper selection, use and application of the products and recommendations and at their own risk and discretion.

1st-line Equipment, LLC is not responsible for any injury or damages from such information. Please note that parts are available for purchase from 1st-line Equipment, LLC self service parts portal. These parts do not include any technical support. If you're unfamiliar with the technical aspects of repairing equipment, please contact a professional for proper evaluation.

By continuing to read further, you agree to abide by all the terms and conditions on this website. If you disagree, please leave our website.

A white plastic water reservoir attached to the back of a Bezzera Crema coffee machine sits on a white surface, with a black power cord coiled nearby. A brown wood panel is in the background. © 2025 1st-line.com

Power off your machine and unplug it from the outlet. Remove the water tank.

Close-up of Bezzera Crema PM coffee machine identification labels, including model, voltage, and certification details attached below the control panel, with a reflection visible on the metal drip tray underneath. © 2025 1st-line.com

Behind the drip tray are the machine labels where you can find the serial number of your machine.

Close-up of a metallic, perforated tray with blue text and lines—possibly part of DE PM medical or laboratory equipment—with wooden-handled tools visible at the bottom, offering a glimpse of inside access. © 2025 1st-line.com

The front top panel is not held in with screws. You can insert a screwdriver into one of the holes to wedge it out.

A close-up of a Bezzera Crema PM metal panel with circular holes, two red arrows pointing to screws on either side, and three wooden handles visible at the bottom. Colored wires are slightly visible through the holes. © 2025 1st-line.com

The plate underneath is held in with 2 Allen key screws.

Close-up view of the internal components of a machine, showing copper pipes, wires, and connectors, with part of a label reading “Nova” and a Bezzera Crema sticker visible at the top edge. © 2025 1st-line.com

This will give you access to the steam valves, grouphead, and semi-auto button.

Close-up of the underside of a Bezzera Crema DE with four red arrows pointing at screws on the corners of a black rectangular panel, indicating where the panel is secured to the device. © 2025 1st-line.com

Underneath the machine, there is a black box screwed in with Philips head screws.

Close-up view of the internal wiring and components of a Bezzera Crema espresso machine, showing inside access to a round brass part with connected wires, plastic connectors, and a black perforated metal casing. © 2025 1st-line.com

This will give you access to the heating element and the safety thermostat.

The underside of a Bezzera Crema DE machine with its panel partially removed, showing internal wiring and components. Four red arrows point to screws at each corner of the panel. © 2025 1st-line.com

To remove the body, there are 4 other Philips head screws. The side panels are hooked in near the upper front corner. Once removed the whole body should slide down. Slightly bend out the side panels to unhook them and then slide the whole body out the back.

Close-up view of the internal components of a Bezzera Crema espresso machine, showing various wires, metal pipes, and a pump inside a partially open stainless steel casing. © 2025 1st-line.com

Once the body is removed, you will have side access to the inside. On the left, you can access the vibration pump.

Side view of an open Bezzera Crema espresso machine showing internal components, including wires, a metal boiler, copper pipes, a relay module, and connectors; background features a wooden surface. © 2025 1st-line.com

On the right side, you can access the PID controls.

Close-up view of a Bezzera Crema PM lower back panel, with three red arrows highlighting screws and components; wiring and metal legs can be seen partially below. © 2025 1st-line.com

To remove the inside back panel, there are 2 Allen key screws near the bottom. There are also various wires and tubes connect on the other side of the panel. Most have enough slack to allow you to move the panel out of the way except for the PID controls. These are mounted to the panel with 1 Allen key screw near the top.

Close-up of the internal components of a Bezzera Crema PM espresso machine, showing metal pipes, brass fittings, colorful electrical wires, and tubes connected to a cylindrical metal boiler. © 2025 1st-line.com

This will give you easier access to the top of the boiler.

Please note the above information is subject to copyright. It cannot be published by any means without the expressed written consent of 1st-line Equipment, LLC.