Tag Archives: Technical Support
Customer issue: Why do the pump and respective brew pressure gauge oscillate during an espresso extraction on traditional espresso machines (not super automatics)? This is typically for vibration pump espresso machines, not rotary ones. The usual suspect is the grind fineness not being consistent or coffee beans that are too fresh (not degassed, but to […]
A customer who purchased a Rocket Appartamento from us said their machine wouldn’t power on. Our technical support staff worked with the customer over the phone. After removing the body panel and sending some pictures, we noticed one of the wires was disconnected from the brain unit. Once the customer connected it, the machine powered […]
Lelit has informed us of a change regarding the Lelit Bianca. The fitting that connects to the copper pipe (SKU 2100026) has changed. Originally the fitting consisted of 3 parts (2x CD024-442 & 1x CD024-462). On newer Lelit Bianca’s they have replaced that fitting with 1 part (9700069). Unfortunately, Lelit does not offer that part […]
How to Maintain your VBM E61 Grouphead Some dual boiler espresso machines and heat exchange espresso machines feature an E61 grouphead, which defines a modern size and fitting of a portafilter (typically 58mm) to hold your ground coffee. One of the espresso machine brands, Faema, created the original E61 grouphead, but some espresso machine manufacturers […]