Elektra Verve: Alternating Green/Red Lights

Sometimes, the Elektra Verve dual boiler will indicate an alternate blinking red and green light. This usually indicates there are two issues to resolve via the phone app. Turn the key into the key-lock on the front of machine, connect to the machine via your mobile phone WiFi and a screen will pop up. Scroll the screen to the left until you see the symbols below and follow the instructions.

First, the grouphead cleaning needs to be reset after backflushing:

Second, the water softener needs to be recharged (weekly up to 6 months is recommended by 1st-line) and/or replaced (every 6 months)