Thank you for inquiring 1st-line to inquire about parts. You may have been referred to this page because we stock over 8,000+ espresso machine and grinder parts.
There is no one person who can handle every verbal inquiry for every part. Hence, we do not offer phone assistance unless the machine is purchased from 1st-line and under warranty. Each part inquiry takes valuable time and resources. Although most inquiries are answered in 1-3 business days, some inquiries can take longer.
Please understand this inquiry form does NOT include answers to
inquiries on diagnostics to help you repair,
questions on repair how-to’s.
If you are unable to self-diagnose or self-repair your equipment, we do offer optional fee-based repair services on select equipment purchased from 1st-line Equipment or please contact a local professional for assistance.
This parts inquiry form is designed to assist customers in finding replacement parts for their espresso machines and grinders previously purchased from 1st-line Equipment. We strive to provide accurate and timely responses to parts-related inquiries.
Please note that this form does not include answers to diagnostic or repair-related questions. If you require assistance with equipment repair, we recommend contacting a local professional or exploring our optional fee-based repair services.
Supported Brands and Models
1st-line Equipment specializes in parts for a wide range of espresso machines and grinders. However, we do not carry parts for certain brands, including Aerobie, Bonavita, Bunn, and others listed on this page.
If you are unsure whether your equipment is compatible with our parts selection, please submit a parts inquiry, and our team will do its best to assist you.
International Inquiries
Customers in Canada and Puerto Rico can contact our authorized partners for parts-related inquiries. The contact information for these partners is provided on this page.
We strive to provide a seamless experience for all our customers, regardless of their location, and are committed to working with our international partners to meet your parts needs.
Contact Information
For any parts inquiries or assistance, please feel free to reach out to us by phone, email, or in person by appointment. Our contact information is provided on this page.
Our team is dedicated to providing responsive and knowledgeable support to ensure you can find the parts you need for your espresso machines and grinders.
This parts inquiry form is designed to assist customers in finding replacement parts for their espresso machines and grinders previously purchased from 1st-line Equipment. We strive to provide accurate and timely responses to parts-related inquiries.
Please note that this form does not include answers to diagnostic or repair-related questions. If you require assistance with equipment repair, we recommend contacting a local professional or exploring our optional fee-based repair services.
Supported Brands and Models
1st-line Equipment specializes in parts for a wide range of espresso machines and grinders. However, we do not carry parts for certain brands, including Aerobie, Bonavita, Bunn, and others listed on this page.
If you are unsure whether your equipment is compatible with our parts selection, please submit a parts inquiry, and our team will do its best to assist you.
International Inquiries
Customers in Canada and Puerto Rico can contact our authorized partners for parts-related inquiries. The contact information for these partners is provided on this page.
We strive to provide a seamless experience for all our customers, regardless of their location, and are committed to working with our international partners to meet your parts needs.
Contact Information
For any parts inquiries or assistance, please feel free to reach out to us by phone, email, or in person by appointment. Our contact information is provided on this page.
Our team is dedicated to providing responsive and knowledgeable support to ensure you can find the parts you need for your espresso machines and grinders.
