1st-line Equipment, LLC
Policies

Espresso machines and coffee grinders at 1st-line.com
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"BEST VALUE" Pledge

Limited 30 Day Money Back Guarantee

Minimum Purchase

Warranty & Defective Merchandise

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"How To Shop Competitively"

Cancellation
Policy

International Orders

Damages in Transit

Privacy Policy

FAQ

 

These are a list of our comprehensive policies at 1st-line Equipment, LLC.

Please click on each hyperlink above to learn of the details.

If you have any questions regarding our policies, please do not hesitate to e-mail us.

Most orders deliver between 2 and 7 business days. Order delivery time is not guaranteed and is an expected/estimated time of delivery. Orders to post offices, FPO, APO, Hawaii, Alaska, and Puerto Rico do not apply for this offer and will have longer delivery times. Orders must be placed online by 2pm EST, and the day of order does not count towards the expected delivery time. Orders after Friday 2pm EST through Sunday are counted as Monday orders. Saturday and Sunday do not count as transit days. Although we make our best effort to ship same or next business day, order delivery is not guaranteed to deliver on time due to potential, unforeseen circumstances beyond our control (i.e. weather, carrier problems, lack of payment approval, unexpected high number of online orders, etc). In some cases, orders may quickly outstrip supply and before we can update this web site. If an out of stock occurs, we will call you with your option to cancel, maintain, or substitute the order.**Some restrictions do apply, and we do reserve the right to refuse to price guarantee in certain circumstances. Commercial equipment and semi-commercial equipment are not returnable.

Legalese: Prices, specifications, and/or availability subject to change on this web site without notice (except for orders placed). Free online account registration is required for online services, and Reward Points are awarded for or applied to online purchases only. My EspressoAccount, My CappaCart, My Reward Points, My Wishlist, and My FrothyFavorites are trademarks of 1st-line Equipment, LLC. All special offers, sales, and advertisements exclude all previously purchased merchandise or equipment.