Capresso Technical Support

Warranty Information

Who handles the warranty

Eligible warranty for Capresso equipment is handled by Capresso or representative thereof. If you have purchased your equipment from 1st-line Equipment, please contact us first to confirm purchase date and warranty eligibility. When you purchase a Capresso product, you can register your product for additional support through Capresso.

What does the warranty cover

The warranty is limited to manufacturer’s defects only.

Regarding espresso machines / coffee makers: This warranty covers all defects in materials or workmanship (parts & labor) including free UPS ground transportation to and from our repair facilities within the continental United States. For Hawaii and Alaska and any other part of the world freight is not covered by this warranty. If the equipment cannot be repaired, Capresso will replace your machine with the same model. If your machine cannot be replaced with the same model we will replace it with a model of the same or higher retail value.

Regarding coffee grinders / water kettles / milk frothers: This warranty covers all defects in materials or workmanship (parts & labor). Capresso will repair or replace your grinder or water kettle within the warranty period.

This warranty does not cover:

• Any machine NOT distributed by CAPRESSO within the United States.
• Any machine not purchased from an Authorized Capresso Dealer. (please contact us first to confirm purchase date and warranty eligibility).
• Any machine purchased through E-Bay.
• Damage caused by accident, abuse, negligence, misuse.
• Improper operation or failure to follow instructions contained in this manual.
• Any service or alteration performed by an unauthorized person, company or association.
• Damage caused by neglecting and omitting maintenance, cleaning and decalcifying cycles.
• Damage caused by use of any ingredients not allowed in this product.

For complete details, please visit Capresso.

When does the warranty expire

The manufacturer’s warranty on new equipment is good for a period of 1 year from date of receipt which covers parts & labor.Warranty is only valid within the continental USA.

Where will my equipment be serviced

In most cases, your Capresso equipment must be sent to a repair facility. Capresso will specify where to send in your equipment.

How do I send in my equipment in for repair:

If you are inside the warranty period, please call 1-800-767-3554 or email contact@capresso.com. If you are outside the warranty period, Capresso can still assist you.

Manuals – Documentation

Parts & Diagrams

Manuals: Espresso Machines 112 – Espresso Pro 113, 114 – Espresso Classic, Espresso Classic Luxe 115 – Capresso Cafe 116 – EC 100 117 – EC 50 118 – EC PRO 119 – Stainless Steel Espresso & Cappuccino Machine 121 – Ultima 124 – Ultima PRO 125 – Cafe PRO 302 – Mini-s 303 – 4-Cup 304 – Steam PRO Coffee Makers 352 – Coffee A La Carte 403 – 8-Cup Perk 405 – 12-Cup Perk 424 – 12-Cup Drip Coffee Maker 425 – On-the-Go Personal Coffee Maker 426 – 5-Cup Minidrip 427 – SG200 434 – SG300 435 – ST300 440, 441 – MT500, MT500 Plus 444, 445 – MG600, MT600 454 – CoffeeTEAM S 455 – CoffeeTEAM Therm 464 – CoffeeTEAM GS 465 – CoffeeTEAM TS 471 – CoffeeTEC 475 – CM300 476 – CM200 477 – CoffeeTEAM Pro Glass 478 – CoffeeTEAM PRO Therm 484 – MG600 Plus 485 – MT600 Plus 487 – CoffeeTEAM PRO Plus Glass 488 – CoffeeTEAM PRO Plus Therm 490 – ST600 494 – SG120 497 – MG900 Glass 498 – MG900 Therm Coffee Grinders 501, 503 – Cool Grind 504 – Blade Grinder 505 – Cool Grind 506 – Cool Grind PRO 559 – Coffee Burr Grinder 560, 565 – Infinity Conical Burr Grinder 580, 585 – Stainless Steel Burr Grinder 591 – Coffee Burr Grinder 595 – Ceramic Burr Grinder Milk Frothers 202 – froth PRO 204 – froth PLUS 206 – froth TEC 207 – froth Control 208 – froth MAX Water Kettles 259 – H2O PLUS 261 – teaC100 275, 276 – H2O PRO 277 – H2O STEEL 278 – H2O STEEL PLUS 280 – mini kettle Other 624 – Iced Tea Maker 801 – Waffle Duo Guides: The Art of Tamping Espresso Carafe Pouring Espresso Based Beverage Recipes Espresso Facts The Fresh Grind Difference Guide to Steeping Tea How to Achieve the Perfect Frothed Milk How to Brew the Best Coffee How to Make Iced Coffee Storing Coffee Warm Milk Recipes

Diagrams Please note that we do not stock parts for Capresso. Please contact the manufacturer directly.

Specific Capresso Technical Support Pages

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