Why Choose 1st-line Equipment?
For over 17 years, 1st-line has been transforming the espresso equipment industry. Since our inception, we try our best to offer exceptional value in terms of quality merchandise, low pricing, and personalized services to our 55,000+ clients.
In 1998, 1st-line was the first to start shipping product within 1-2 business days of order receipt and initiated quality phone support for customers with equipment issues. The industry norm was shipping in 3-5 business days and phone support was practically non-existent as suppliers would advise customers to hire a local technician or ship the equipment for simple repairs. Whereas most distributors only carried one line, we also led the industry into carrying multiple brands to offer more choices to consumers.
Over the years, we have migrated to shipping orders same business day out of our own warehouse.
From June 2011 through October 2012, we have been feverishly working on a new systemic approach to offer the following quality services to our customers:
We appreciate the opportunity to serve you, we thank you for your past business, and we certainly hope you enjoy our future services!
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