1st-line Equipment, LLC
Shipping Policy
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Coffee Brewers
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Holiday Shipping

Shipping Information
 Domestic (United States) and Canadian orders are accepted, processed, and shipped via FedEx Ground, Federal Express, or United Parcel Service (UPS) at the sole discretion of 1st-line Equipment, LLC. All orders are shipped insured with the carrier. 1st-line Equipment, LLC will not be responsible for extra shipping charges sometimes imposed by trucking or LTL freight companies included, but not limited to inside delivery and lift gate services. 1st-line Equipment, LLC, its staff, or representatives do not guarantee shipment and/or delivery dates. 1st-line Equipment, LLC does not refund shipping charges for paid expedited shipping services (i.e. Next Day Air) not delivered on time unless refunded by the specified carrier. We do not ship to APO's/FPO's.

 

"UPS Ground Shipping Included", "Free Shipping" & "Delivery Included" Offers
Offers for "UPS GROUND SHIPPING INCLUDED" or"FREE SHIPPING" or "DELIVERY INCLUDED" in the purchase price of the merchandise are restricted to delivery only within the boundaries of the 48 continental United States at the sole discretion of 1st-line Equipment, LLC . Shipping cost is additional to Hawaii, Puerto Rico, Alaska, and Canada. Shipping costs in offers with ""FREE SHIPPING" or "SHIPPING INCLUDED" or "DELIVERY INCLUDED" are non-refundable and will be deducted from from any credits when merchandise is returned under our limited return policy.

 

Shipment of Incorrect Merchandise
All shipments out of all of 1st-line warehouses are quality control checked by the order picker and order packer. In the event that an incorrect item was shipped or entered in a phone order, 1st-line Equipment, LLC will issue a call tag pick up as long as the item has not been opened and has not been used. In the event that the incorrect item was used by the customer, the customer is responsible for the shipping charges (both ways) of the item within the guidelines of the return policy. If the customer decides to keep the incorrect item (used or not used), an adjustment to the charge will be assessed upon satisfactory verification by 1st-line Equipment, LLC.