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We try to maintain the lowest prices for almost every machine we carry,

We ship out 98% of orders same business day when ordered before 2 pm EST (subject to payment authorizations, and commercial equipment that needs bench testing/drop shipments excluded),

We try to provide the most un-biased product information without the sales fluff - no pushy sales people either,

We provide excellent 'second-to-none' pre & post sale customer support with our highest priority to our customers who purchased their espresso makers and coffee grinders from us,

Since we maintain broad-based experience from the beginner to the home barista to the coffee shop owner and to the office executive, 1st-line makes the best recommendations for espresso machines to put the right equipment in the right hands,

We maintain an extensive espresso machine parts selection on www.1st-line.NET, and

We have the most elaborate online system. By registering an online account before purchase, you can get reward points for your online purchases, create a online wish list to email friends and family, read and write product reviews, build your own favorites page for those repeat purchases, schedule your coffee reorders, and receive our email newsletter to remind you to keep your espresso machine clean. Read more about our services below!