Thank you for considering 1st-line Equipment as your premiere choice for coffee and espresso related equipment, parts, and accessories. We thank you for the opportunity to make your coffee and espresso-based experience second to none! To better assist you, we have implemented the following schedule and phone hours:

2008 HOLIDAY HOURS BETWEEN THANKSGIVING AND NEW YEAR'S DAY

Phone Coverage - Please be aware that this time of year is very busy for us, and you may encounter longer than normal wait times. You can send us an email with your requests/inquiries, and we usually respond within 24 hours. You can also shop online 24 hours a day using our online store. We also request that any inquiries for tracking numbers be made via email.

November 27th - Thanksgiving Day
Closed

November 19th - December 22nd
Sunday through Saturday: 10:00 am - 10:00 pm

Friday, December 23, 2007 3:00pm EST
Last day and time to order for christmas delivery via overnight service

December 24th
10:00 a.m. - 2:00 pm - No shipping for Christmas delivery
Instore pickups only! Please make appointment

December 25th - Christmas Day
Closed - (email support with any issues on this day)

December 26th and December 29th and 30th
10:00 a.m. - 6:00 pm

December 27th and 28th
Closed

December 31st
10:00 a.m. - 2:00 pm - No shipping - Instore pickups only!

January 1st, 2009 - Happy New Year!
Closed - (email support with any issues on this day)

E-Mail Inquiries & Support (Including Holidays)
Responses Same or Next Business Day

Customer Care Center Visits
By Appointment Only

Normal Operating Hours

Monday through Friday 10:00 am to 9:00 pm est

Closed New Year's Day, Memorial Day,
Fourth of July, Labor Day, Thanksgiving, and Christmas